Sales support technician vs sales support coordinator

Differences between sales support technician and sales support coordinator duties and responsibilities

Sales support technician example responsibilities.

• Manage the maintenance, repair, and operation of POS equipment.
• Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
• Preform transfer on phone numbers and set-up of VOIP phone services
• Assist in creating Linux FTP servers and solving internal networking issues.
• Assist with router setup and acquiring and IP address for Intranet and Internet.
• Train client in POS operations and tasks; share knowledge of software capabilities.
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Sales support coordinator example responsibilities.

• Manage all aspects of the contract process from assisting with the RFP and proposal preparation to client communication and follow up.
• Improve company's ability to manage its relationships with customers and monitor/track sales performance with implementation of Salesforce.com.
• Manage all activities relate to operations including sales order processing, customer fulfillment, shipping, logistics and inventory management.
• Train co-workers on SalesForce OS.
• Process requests for POS collateral, forms, and retail merchandising items.
• Compose technical RFP (request for proposal) response and other proposal documents and build proposal response database.
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