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The differences between senior engagement managers and delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a senior engagement manager and a delivery manager. Additionally, a senior engagement manager has an average salary of $120,823, which is higher than the $113,280 average annual salary of a delivery manager.
The top three skills for a senior engagement manager include project management, client relationships and strong project management. The most important skills for a delivery manager are customer service, exceptional client, and project management.
| Senior Engagement Manager | Delivery Manager | |
| Yearly salary | $120,823 | $113,280 |
| Hourly rate | $58.09 | $54.46 |
| Growth rate | 16% | 16% |
| Number of jobs | 173,506 | 172,434 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 60% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A senior engagement manager fosters positive relationships with customers, who make the company's primary contact point. They help each client to schedule projects effectively and implement services. Besides preparing project performance reports and working with sales team members to create new businesses, senior engagement managers also ensure the sales team meets all the contract terms and conditions. Furthermore, senior engagement managers note all the cross-selling and up-selling market opportunities and quickly and efficiently handle customer complaints.
A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.
Senior engagement managers and delivery managers have different pay scales, as shown below.
| Senior Engagement Manager | Delivery Manager | |
| Average salary | $120,823 | $113,280 |
| Salary range | Between $90,000 And $161,000 | Between $82,000 And $156,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | New Hampshire | California |
| Best paying company | Lyft | Simpson Thacher & Bartlett |
| Best paying industry | Professional | Technology |
There are a few differences between a senior engagement manager and a delivery manager in terms of educational background:
| Senior Engagement Manager | Delivery Manager | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 60% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between senior engagement managers' and delivery managers' demographics:
| Senior Engagement Manager | Delivery Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 70.0% Female, 30.0% | Male, 77.2% Female, 22.8% |
| Race ratio | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 15.5% White, 62.9% American Indian and Alaska Native, 0.2% | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |