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Senior field service representative vs service representative

The differences between senior field service representatives and service representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior field service representative, becoming a service representative takes usually requires 6-12 months. Additionally, a senior field service representative has an average salary of $51,404, which is higher than the $33,692 average annual salary of a service representative.

The top three skills for a senior field service representative include technical support, FSR and technical problems. The most important skills for a service representative are customer service, client service, and patients.

Senior field service representative vs service representative overview

Senior Field Service RepresentativeService Representative
Yearly salary$51,404$33,692
Hourly rate$24.71$16.20
Growth rate10%-4%
Number of jobs124,367210,671
Job satisfaction-5
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 51%
Average age4240
Years of experience212

Senior field service representative vs service representative salary

Senior field service representatives and service representatives have different pay scales, as shown below.

Senior Field Service RepresentativeService Representative
Average salary$51,404$33,692
Salary rangeBetween $37,000 And $70,000Between $24,000 And $45,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Northern Trust
Best paying industry-Government

Differences between senior field service representative and service representative education

There are a few differences between a senior field service representative and a service representative in terms of educational background:

Senior Field Service RepresentativeService Representative
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 51%
Most common majorElectrical EngineeringBusiness
Most common collegeStanford University-

Senior field service representative vs service representative demographics

Here are the differences between senior field service representatives' and service representatives' demographics:

Senior Field Service RepresentativeService Representative
Average age4240
Gender ratioMale, 91.6% Female, 8.4%Male, 39.6% Female, 60.4%
Race ratioBlack or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.4% White, 54.9% American Indian and Alaska Native, 0.4%Black or African American, 11.0% Unknown, 5.3% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.7% American Indian and Alaska Native, 0.7%
LGBT Percentage11%7%

Differences between senior field service representative and service representative duties and responsibilities

Senior field service representative example responsibilities.

  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Aid in re-constructing USMC accountability process for ECM equipment.
  • Establish and standardize all guidelines for the repair and maintenance of ECM equipment.
  • Coordinate with I2WD on all matters concerning shipments of equipment between CONUS and OCONUS.
  • Assist with the training of OPNET & FLMNET courses in a classroom setting to deploy units.
  • Apply extensive troubleshooting skills on electro-mechanical equipment control by windows base OS.
  • Show more

Service representative example responsibilities.

  • Utilize QuickBooks to manage patient's payment for hearing aids and various equipment.
  • Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
  • Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
  • Involve great interpersonal skills and upselling.
  • Provide excellent customer service via ZenDesk e-mail platform.
  • Counsele individuals who are applying for or receiving TANF.
  • Show more

Senior field service representative vs service representative skills

Common senior field service representative skills
  • Technical Support, 15%
  • FSR, 9%
  • Technical Problems, 9%
  • Troubleshoot, 7%
  • Customer Satisfaction, 5%
  • Test Equipment, 4%
Common service representative skills
  • Customer Service, 9%
  • Client Service, 8%
  • Patients, 7%
  • PET, 5%
  • Front Desk, 5%
  • Veterans, 5%

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