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The differences between senior information technology support technicians and desktop support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior information technology support technician and a desktop support technician. Additionally, a senior information technology support technician has an average salary of $49,181, which is higher than the $41,792 average annual salary of a desktop support technician.
The top three skills for a senior information technology support technician include troubleshoot, technical support and desktop support. The most important skills for a desktop support technician are customer service, desktop support, and troubleshoot.
| Senior Information Technology Support Technician | Desktop Support Technician | |
| Yearly salary | $49,181 | $41,792 |
| Hourly rate | $23.64 | $20.09 |
| Growth rate | 10% | 10% |
| Number of jobs | 158,917 | 108,944 |
| Job satisfaction | - | 1 |
| Most common degree | Associate Degree, 43% | Bachelor's Degree, 46% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Senior information technology support technicians and desktop support technicians have different pay scales, as shown below.
| Senior Information Technology Support Technician | Desktop Support Technician | |
| Average salary | $49,181 | $41,792 |
| Salary range | Between $36,000 And $65,000 | Between $32,000 And $54,000 |
| Highest paying City | - | Philadelphia, PA |
| Highest paying state | - | Pennsylvania |
| Best paying company | - | NTT Data International L.L.C. |
| Best paying industry | - | Finance |
There are a few differences between a senior information technology support technician and a desktop support technician in terms of educational background:
| Senior Information Technology Support Technician | Desktop Support Technician | |
| Most common degree | Associate Degree, 43% | Bachelor's Degree, 46% |
| Most common major | Business | Computer Information Systems |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between senior information technology support technicians' and desktop support technicians' demographics:
| Senior Information Technology Support Technician | Desktop Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 89.4% Female, 10.6% | Male, 89.8% Female, 10.2% |
| Race ratio | Black or African American, 10.1% Unknown, 5.3% Hispanic or Latino, 16.4% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4% | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 11.7% White, 54.5% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |