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Senior information technology support technician vs information technology analyst

The differences between senior information technology support technicians and information technology analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior information technology support technician, becoming an information technology analyst takes usually requires 4-6 years. Additionally, an information technology analyst has an average salary of $83,078, which is higher than the $49,181 average annual salary of a senior information technology support technician.

The top three skills for a senior information technology support technician include troubleshoot, technical support and desktop support. The most important skills for an information technology analyst are infrastructure, customer service, and security policies.

Senior information technology support technician vs information technology analyst overview

Senior Information Technology Support TechnicianInformation Technology Analyst
Yearly salary$49,181$83,078
Hourly rate$23.64$39.94
Growth rate10%9%
Number of jobs158,917145,565
Job satisfaction--
Most common degreeAssociate Degree, 43%Bachelor's Degree, 66%
Average age4243
Years of experience26

Senior information technology support technician vs information technology analyst salary

Senior information technology support technicians and information technology analysts have different pay scales, as shown below.

Senior Information Technology Support TechnicianInformation Technology Analyst
Average salary$49,181$83,078
Salary rangeBetween $36,000 And $65,000Between $62,000 And $111,000
Highest paying City-San Francisco, CA
Highest paying state-Washington
Best paying company-Mayo Clinic
Best paying industry-Technology

Differences between senior information technology support technician and information technology analyst education

There are a few differences between a senior information technology support technician and an information technology analyst in terms of educational background:

Senior Information Technology Support TechnicianInformation Technology Analyst
Most common degreeAssociate Degree, 43%Bachelor's Degree, 66%
Most common majorBusinessComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Senior information technology support technician vs information technology analyst demographics

Here are the differences between senior information technology support technicians' and information technology analysts' demographics:

Senior Information Technology Support TechnicianInformation Technology Analyst
Average age4243
Gender ratioMale, 89.4% Female, 10.6%Male, 68.8% Female, 31.2%
Race ratioBlack or African American, 10.1% Unknown, 5.3% Hispanic or Latino, 16.4% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4%Black or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 11.0% Asian, 15.3% White, 58.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%8%

Differences between senior information technology support technician and information technology analyst duties and responsibilities

Senior information technology support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Design and implement wireless lan access for select locations.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Gain experience with Symantec client management system Altiris.

Information technology analyst example responsibilities.

  • Lead multiple e-Commerce initiatives for order processing which include applications for EDI.
  • Manage clinical applications and systems, including the EMR, treatment planning systems and PACS.
  • Manage the EDI project between Singapore, Boston, Atlanta, Puerto Rico and Mexico.
  • Manage team to support day to day business activities, servers and systems to meet exacting SLA.
  • Manage and maintain VMware infrastructure.
  • Manage CIO infrastructure engagements wing-to-wing from design to delivery.
  • Show more

Senior information technology support technician vs information technology analyst skills

Common senior information technology support technician skills
  • Troubleshoot, 13%
  • Technical Support, 10%
  • Desktop Support, 6%
  • OS, 4%
  • Pc Support, 4%
  • Mac, 4%
Common information technology analyst skills
  • Infrastructure, 9%
  • Customer Service, 6%
  • Security Policies, 6%
  • Switches, 6%
  • Encryption, 5%
  • Project Management, 5%

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