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Senior information technology support technician vs information technology manager

The differences between senior information technology support technicians and information technology managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior information technology support technician, becoming an information technology manager takes usually requires 6-8 years. Additionally, an information technology manager has an average salary of $119,589, which is higher than the $49,181 average annual salary of a senior information technology support technician.

The top three skills for a senior information technology support technician include troubleshoot, technical support and desktop support. The most important skills for an information technology manager are customer service, project management, and database.

Senior information technology support technician vs information technology manager overview

Senior Information Technology Support TechnicianInformation Technology Manager
Yearly salary$49,181$119,589
Hourly rate$23.64$57.49
Growth rate10%16%
Number of jobs158,917108,179
Job satisfaction-5
Most common degreeAssociate Degree, 43%Bachelor's Degree, 64%
Average age4247
Years of experience28

Senior information technology support technician vs information technology manager salary

Senior information technology support technicians and information technology managers have different pay scales, as shown below.

Senior Information Technology Support TechnicianInformation Technology Manager
Average salary$49,181$119,589
Salary rangeBetween $36,000 And $65,000Between $84,000 And $169,000
Highest paying City-Richmond, CA
Highest paying state-New Hampshire
Best paying company-Meta
Best paying industry--

Differences between senior information technology support technician and information technology manager education

There are a few differences between a senior information technology support technician and an information technology manager in terms of educational background:

Senior Information Technology Support TechnicianInformation Technology Manager
Most common degreeAssociate Degree, 43%Bachelor's Degree, 64%
Most common majorBusinessComputer Science
Most common collegeUniversity of PennsylvaniaCarnegie Mellon University

Senior information technology support technician vs information technology manager demographics

Here are the differences between senior information technology support technicians' and information technology managers' demographics:

Senior Information Technology Support TechnicianInformation Technology Manager
Average age4247
Gender ratioMale, 89.4% Female, 10.6%Male, 84.5% Female, 15.5%
Race ratioBlack or African American, 10.1% Unknown, 5.3% Hispanic or Latino, 16.4% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between senior information technology support technician and information technology manager duties and responsibilities

Senior information technology support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Design and implement wireless lan access for select locations.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Gain experience with Symantec client management system Altiris.

Information technology manager example responsibilities.

  • Manage all systems onboarding & offboarding of all employees, manage all account access on all company systems & equipment setup.
  • Manage NFS mounts from NAS devices and setup auto-mounts for the server farm.
  • Manage applications support for Lawson, Meditech, ChartMaxx and McKesson PACs system.
  • Negotiate and manage the company through several Telecom agreements for voice, data and wireless.
  • Manage production turnovers by conducting performance tests, and reviewing SQL coding standards and methods.
  • Manage 3rd party vendors supporting legacy 3Com, Avaya, Nortel, and Cisco platforms.
  • Show more

Senior information technology support technician vs information technology manager skills

Common senior information technology support technician skills
  • Troubleshoot, 13%
  • Technical Support, 10%
  • Desktop Support, 6%
  • OS, 4%
  • Pc Support, 4%
  • Mac, 4%
Common information technology manager skills
  • Customer Service, 12%
  • Project Management, 9%
  • Database, 4%
  • Network Infrastructure, 4%
  • SAN, 3%
  • SQL Server, 3%

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