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Senior information technology support technician vs information technology supervisor, information technology

The differences between senior information technology support technicians and information technology supervisors, information technology can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior information technology support technician, becoming an information technology supervisor, information technology takes usually requires 6-8 years. Additionally, an information technology supervisor, information technology has an average salary of $111,282, which is higher than the $49,181 average annual salary of a senior information technology support technician.

The top three skills for a senior information technology support technician include troubleshoot, technical support and desktop support. The most important skills for an information technology supervisor, information technology are project management, customer service, and database.

Senior information technology support technician vs information technology supervisor, information technology overview

Senior Information Technology Support TechnicianInformation Technology Supervisor, Information Technology
Yearly salary$49,181$111,282
Hourly rate$23.64$53.50
Growth rate10%16%
Number of jobs158,91775,914
Job satisfaction--
Most common degreeAssociate Degree, 43%Bachelor's Degree, 58%
Average age4247
Years of experience28

Senior information technology support technician vs information technology supervisor, information technology salary

Senior information technology support technicians and information technology supervisors, information technology have different pay scales, as shown below.

Senior Information Technology Support TechnicianInformation Technology Supervisor, Information Technology
Average salary$49,181$111,282
Salary rangeBetween $36,000 And $65,000Between $83,000 And $147,000
Highest paying City-Reno, NV
Highest paying state-Nevada
Best paying company-Mayo Clinic
Best paying industry-Energy

Differences between senior information technology support technician and information technology supervisor, information technology education

There are a few differences between a senior information technology support technician and an information technology supervisor, information technology in terms of educational background:

Senior Information Technology Support TechnicianInformation Technology Supervisor, Information Technology
Most common degreeAssociate Degree, 43%Bachelor's Degree, 58%
Most common majorBusinessComputer Science
Most common collegeUniversity of PennsylvaniaCarnegie Mellon University

Senior information technology support technician vs information technology supervisor, information technology demographics

Here are the differences between senior information technology support technicians' and information technology supervisors, information technology' demographics:

Senior Information Technology Support TechnicianInformation Technology Supervisor, Information Technology
Average age4247
Gender ratioMale, 89.4% Female, 10.6%Male, 81.7% Female, 18.3%
Race ratioBlack or African American, 10.1% Unknown, 5.3% Hispanic or Latino, 16.4% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 12.7% White, 65.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between senior information technology support technician and information technology supervisor, information technology duties and responsibilities

Senior information technology support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Design and implement wireless lan access for select locations.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Gain experience with Symantec client management system Altiris.

Information technology supervisor, information technology example responsibilities.

  • Manage and update DNS settings.
  • Develop, manage, and maintain remote applications and desktops using both Microsoft's RDS and Citrix.
  • Identify a Sarbanes-Oxley compliance issue and lead team members to re-engineer the vendor migration process from legacy to new ERP system.
  • Experience managing testing projects utilizing waterfall, iterative and agile SDLC methodologies.
  • Manage installation and support of company telephony system, incorporating unify messaging and upgrade to TCP/IP switch.
  • Manage networking and telecommunication for this manufacturer of custom flat panel flexible displays and control panels with integrate membrane switches.
  • Show more

Senior information technology support technician vs information technology supervisor, information technology skills

Common senior information technology support technician skills
  • Troubleshoot, 13%
  • Technical Support, 10%
  • Desktop Support, 6%
  • OS, 4%
  • Pc Support, 4%
  • Mac, 4%
Common information technology supervisor, information technology skills
  • Project Management, 7%
  • Customer Service, 6%
  • Database, 5%
  • Technical Support, 5%
  • PC, 4%
  • Troubleshoot, 4%

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