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The differences between senior information technology support technicians and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior information technology support technician, becoming an information technology support manager takes usually requires 6-8 years. Additionally, an information technology support manager has an average salary of $104,424, which is higher than the $49,181 average annual salary of a senior information technology support technician.
The top three skills for a senior information technology support technician include troubleshoot, technical support and desktop support. The most important skills for an information technology support manager are customer service, ITIL, and project management.
| Senior Information Technology Support Technician | Information Technology Support Manager | |
| Yearly salary | $49,181 | $104,424 |
| Hourly rate | $23.64 | $50.20 |
| Growth rate | 10% | 16% |
| Number of jobs | 158,917 | 162,131 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 43% | Bachelor's Degree, 61% |
| Average age | 42 | 47 |
| Years of experience | 2 | 8 |
Senior information technology support technicians and information technology support managers have different pay scales, as shown below.
| Senior Information Technology Support Technician | Information Technology Support Manager | |
| Average salary | $49,181 | $104,424 |
| Salary range | Between $36,000 And $65,000 | Between $76,000 And $142,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Washington |
| Best paying company | - | Clinica Sierra Vista |
| Best paying industry | - | Finance |
There are a few differences between a senior information technology support technician and an information technology support manager in terms of educational background:
| Senior Information Technology Support Technician | Information Technology Support Manager | |
| Most common degree | Associate Degree, 43% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between senior information technology support technicians' and information technology support managers' demographics:
| Senior Information Technology Support Technician | Information Technology Support Manager | |
| Average age | 42 | 47 |
| Gender ratio | Male, 89.4% Female, 10.6% | Male, 82.2% Female, 17.8% |
| Race ratio | Black or African American, 10.1% Unknown, 5.3% Hispanic or Latino, 16.4% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |