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Senior information technology support technician vs information technology technical lead

The differences between senior information technology support technicians and information technology technical leads can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior information technology support technician, becoming an information technology technical lead takes usually requires 4-6 years. Additionally, an information technology technical lead has an average salary of $110,879, which is higher than the $49,181 average annual salary of a senior information technology support technician.

The top three skills for a senior information technology support technician include troubleshoot, technical support and desktop support. The most important skills for an information technology technical lead are project management, architecture, and governance.

Senior information technology support technician vs information technology technical lead overview

Senior Information Technology Support TechnicianInformation Technology Technical Lead
Yearly salary$49,181$110,879
Hourly rate$23.64$53.31
Growth rate10%16%
Number of jobs158,917156,246
Job satisfaction--
Most common degreeAssociate Degree, 43%Bachelor's Degree, 63%
Average age4244
Years of experience26

Senior information technology support technician vs information technology technical lead salary

Senior information technology support technicians and information technology technical leads have different pay scales, as shown below.

Senior Information Technology Support TechnicianInformation Technology Technical Lead
Average salary$49,181$110,879
Salary rangeBetween $36,000 And $65,000Between $84,000 And $146,000
Highest paying City-San Francisco, CA
Highest paying state-Connecticut
Best paying company-McKinsey & Company Inc
Best paying industry-Pharmaceutical

Differences between senior information technology support technician and information technology technical lead education

There are a few differences between a senior information technology support technician and an information technology technical lead in terms of educational background:

Senior Information Technology Support TechnicianInformation Technology Technical Lead
Most common degreeAssociate Degree, 43%Bachelor's Degree, 63%
Most common majorBusinessComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Senior information technology support technician vs information technology technical lead demographics

Here are the differences between senior information technology support technicians' and information technology technical leads' demographics:

Senior Information Technology Support TechnicianInformation Technology Technical Lead
Average age4244
Gender ratioMale, 89.4% Female, 10.6%Male, 75.9% Female, 24.1%
Race ratioBlack or African American, 10.1% Unknown, 5.3% Hispanic or Latino, 16.4% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4%Black or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage11%11%

Differences between senior information technology support technician and information technology technical lead duties and responsibilities

Senior information technology support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Design and implement wireless lan access for select locations.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Gain experience with Symantec client management system Altiris.

Information technology technical lead example responsibilities.

  • Manage in completing COMSEC inventories, as required.
  • Lead the design and implementation of a large-scale CRM platform.
  • Manage full lifecycle for all Microsoft development (.NET, Java, JSP, SQL, etc . )
  • Lead numerous ERP enhancement and implementations initiatives to the corporate environments.
  • Manage production systems/applications and responsibility for their implementations - QA and test environments include.
  • Introduce metrics driven ITIL fundamentals.
  • Show more

Senior information technology support technician vs information technology technical lead skills

Common senior information technology support technician skills
  • Troubleshoot, 13%
  • Technical Support, 10%
  • Desktop Support, 6%
  • OS, 4%
  • Pc Support, 4%
  • Mac, 4%
Common information technology technical lead skills
  • Project Management, 8%
  • Architecture, 7%
  • Governance, 6%
  • Java, 6%
  • Customer Service, 5%
  • NIST, 3%

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