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Senior information technology support technician vs information technology technician

The differences between senior information technology support technicians and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior information technology support technician and an information technology technician. Additionally, a senior information technology support technician has an average salary of $49,181, which is higher than the $49,031 average annual salary of an information technology technician.

The top three skills for a senior information technology support technician include troubleshoot, technical support and desktop support. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.

Senior information technology support technician vs information technology technician overview

Senior Information Technology Support TechnicianInformation Technology Technician
Yearly salary$49,181$49,031
Hourly rate$23.64$23.57
Growth rate10%10%
Number of jobs158,917118,881
Job satisfaction--
Most common degreeAssociate Degree, 43%Bachelor's Degree, 47%
Average age4242
Years of experience22

Senior information technology support technician vs information technology technician salary

Senior information technology support technicians and information technology technicians have different pay scales, as shown below.

Senior Information Technology Support TechnicianInformation Technology Technician
Average salary$49,181$49,031
Salary rangeBetween $36,000 And $65,000Between $28,000 And $83,000
Highest paying City-Urban Honolulu, HI
Highest paying state-Hawaii
Best paying company-Cravath
Best paying industry-Finance

Differences between senior information technology support technician and information technology technician education

There are a few differences between a senior information technology support technician and an information technology technician in terms of educational background:

Senior Information Technology Support TechnicianInformation Technology Technician
Most common degreeAssociate Degree, 43%Bachelor's Degree, 47%
Most common majorBusinessComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Senior information technology support technician vs information technology technician demographics

Here are the differences between senior information technology support technicians' and information technology technicians' demographics:

Senior Information Technology Support TechnicianInformation Technology Technician
Average age4242
Gender ratioMale, 89.4% Female, 10.6%Male, 84.8% Female, 15.2%
Race ratioBlack or African American, 10.1% Unknown, 5.3% Hispanic or Latino, 16.4% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior information technology support technician and information technology technician duties and responsibilities

Senior information technology support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Design and implement wireless lan access for select locations.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Gain experience with Symantec client management system Altiris.

Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
  • Show more

Senior information technology support technician vs information technology technician skills

Common senior information technology support technician skills
  • Troubleshoot, 13%
  • Technical Support, 10%
  • Desktop Support, 6%
  • OS, 4%
  • Pc Support, 4%
  • Mac, 4%
Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%

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