Post job

Senior information technology support technician vs senior information technology specialist

The differences between senior information technology support technicians and senior information technology specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior information technology support technician and a senior information technology specialist. Additionally, a senior information technology specialist has an average salary of $103,478, which is higher than the $49,181 average annual salary of a senior information technology support technician.

The top three skills for a senior information technology support technician include troubleshoot, technical support and desktop support. The most important skills for a senior information technology specialist are customer service, database, and technical support.

Senior information technology support technician vs senior information technology specialist overview

Senior Information Technology Support TechnicianSenior Information Technology Specialist
Yearly salary$49,181$103,478
Hourly rate$23.64$49.75
Growth rate10%10%
Number of jobs158,917111,996
Job satisfaction--
Most common degreeAssociate Degree, 43%Bachelor's Degree, 62%
Average age4242
Years of experience22

Senior information technology support technician vs senior information technology specialist salary

Senior information technology support technicians and senior information technology specialists have different pay scales, as shown below.

Senior Information Technology Support TechnicianSenior Information Technology Specialist
Average salary$49,181$103,478
Salary rangeBetween $36,000 And $65,000Between $78,000 And $136,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Ropes & Gray
Best paying industry-Energy

Differences between senior information technology support technician and senior information technology specialist education

There are a few differences between a senior information technology support technician and a senior information technology specialist in terms of educational background:

Senior Information Technology Support TechnicianSenior Information Technology Specialist
Most common degreeAssociate Degree, 43%Bachelor's Degree, 62%
Most common majorBusinessComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Senior information technology support technician vs senior information technology specialist demographics

Here are the differences between senior information technology support technicians' and senior information technology specialists' demographics:

Senior Information Technology Support TechnicianSenior Information Technology Specialist
Average age4242
Gender ratioMale, 89.4% Female, 10.6%Male, 81.4% Female, 18.6%
Race ratioBlack or African American, 10.1% Unknown, 5.3% Hispanic or Latino, 16.4% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4%Black or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 14.4% Asian, 14.1% White, 53.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior information technology support technician and senior information technology specialist duties and responsibilities

Senior information technology support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Design and implement wireless lan access for select locations.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Gain experience with Symantec client management system Altiris.

Senior information technology specialist example responsibilities.

  • Install and manage the local area network (wire and wireless), switches connect to that network and network printers.
  • Manage DNS, SSL certificate renewals/additions, add FTP accounts and rights management for client's web and application hosting servers.
  • Manage and implement security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
  • Lead in-house and consultant team in large-scale Linux server upgrade for multinational consulting firm, which significantly enhance system performance.
  • Lead disaster recovery exercises, infrastructure hardware/software decommissioning initiatives and redeployment of legacy application retirements/migrations for Fannie Mae (client).
  • Deploy applications and OS's as requested using SCCM.
  • Show more

Senior information technology support technician vs senior information technology specialist skills

Common senior information technology support technician skills
  • Troubleshoot, 13%
  • Technical Support, 10%
  • Desktop Support, 6%
  • OS, 4%
  • Pc Support, 4%
  • Mac, 4%
Common senior information technology specialist skills
  • Customer Service, 10%
  • Database, 5%
  • Technical Support, 5%
  • Project Management, 4%
  • Lifecycle Management, 4%
  • SR, 3%

Browse computer and mathematical jobs