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Senior information technology support technician vs senior service technician

The differences between senior information technology support technicians and senior service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior information technology support technician, becoming a senior service technician takes usually requires 6-12 months. Additionally, a senior service technician has an average salary of $74,893, which is higher than the $49,181 average annual salary of a senior information technology support technician.

The top three skills for a senior information technology support technician include troubleshoot, technical support and desktop support. The most important skills for a senior service technician are customer service, preventative maintenance, and java.

Senior information technology support technician vs senior service technician overview

Senior Information Technology Support TechnicianSenior Service Technician
Yearly salary$49,181$74,893
Hourly rate$23.64$36.01
Growth rate10%8%
Number of jobs158,917134,284
Job satisfaction--
Most common degreeAssociate Degree, 43%Associate Degree, 39%
Average age4244
Years of experience212

Senior information technology support technician vs senior service technician salary

Senior information technology support technicians and senior service technicians have different pay scales, as shown below.

Senior Information Technology Support TechnicianSenior Service Technician
Average salary$49,181$74,893
Salary rangeBetween $36,000 And $65,000Between $51,000 And $108,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-UBS
Best paying industry-Energy

Differences between senior information technology support technician and senior service technician education

There are a few differences between a senior information technology support technician and a senior service technician in terms of educational background:

Senior Information Technology Support TechnicianSenior Service Technician
Most common degreeAssociate Degree, 43%Associate Degree, 39%
Most common majorBusinessElectrical Engineering
Most common collegeUniversity of Pennsylvania-

Senior information technology support technician vs senior service technician demographics

Here are the differences between senior information technology support technicians' and senior service technicians' demographics:

Senior Information Technology Support TechnicianSenior Service Technician
Average age4244
Gender ratioMale, 89.4% Female, 10.6%Male, 88.2% Female, 11.8%
Race ratioBlack or African American, 10.1% Unknown, 5.3% Hispanic or Latino, 16.4% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4%Black or African American, 5.3% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.7% American Indian and Alaska Native, 0.7%
LGBT Percentage11%1%

Differences between senior information technology support technician and senior service technician duties and responsibilities

Senior information technology support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Design and implement wireless lan access for select locations.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Gain experience with Symantec client management system Altiris.

Senior service technician example responsibilities.

  • Create and manage a VOIP lab environment used for product staging and development testing.
  • Manage a deployment of the new in house Cisco VOIP phone system and expand to multiple offices.
  • Lead reporting team in defining application architecture for high-volume reporting system.
  • Perform firmware and Bios upgrade for hard drives and system boards.
  • Design, surface mount solder, build, and troubleshoot PCB boards.
  • Assign to repair field return communication PCB's using logic analyzer and schematics.
  • Show more

Senior information technology support technician vs senior service technician skills

Common senior information technology support technician skills
  • Troubleshoot, 13%
  • Technical Support, 10%
  • Desktop Support, 6%
  • OS, 4%
  • Pc Support, 4%
  • Mac, 4%
Common senior service technician skills
  • Customer Service, 14%
  • Preventative Maintenance, 7%
  • Java, 6%
  • CAD, 6%
  • Hand Tools, 6%
  • HVAC, 6%

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