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Senior information technology systems technician vs senior support technician

The differences between senior information technology systems technicians and senior support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior information technology systems technician and a senior support technician. Additionally, a senior information technology systems technician has an average salary of $99,481, which is higher than the $74,459 average annual salary of a senior support technician.

The top three skills for a senior information technology systems technician include troubleshoot, data management and linux. The most important skills for a senior support technician are customer service, technical support, and troubleshoot.

Senior information technology systems technician vs senior support technician overview

Senior Information Technology Systems TechnicianSenior Support Technician
Yearly salary$99,481$74,459
Hourly rate$47.83$35.80
Growth rate5%10%
Number of jobs159,516113,499
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 48%
Average age4342
Years of experience22

Senior information technology systems technician vs senior support technician salary

Senior information technology systems technicians and senior support technicians have different pay scales, as shown below.

Senior Information Technology Systems TechnicianSenior Support Technician
Average salary$99,481$74,459
Salary rangeBetween $70,000 And $140,000Between $48,000 And $114,000
Highest paying City-Durham, NC
Highest paying state-Pennsylvania
Best paying company-Pacira BioSciences
Best paying industry-Technology

Differences between senior information technology systems technician and senior support technician education

There are a few differences between a senior information technology systems technician and a senior support technician in terms of educational background:

Senior Information Technology Systems TechnicianSenior Support Technician
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 48%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityStanford University

Senior information technology systems technician vs senior support technician demographics

Here are the differences between senior information technology systems technicians' and senior support technicians' demographics:

Senior Information Technology Systems TechnicianSenior Support Technician
Average age4342
Gender ratioMale, 77.6% Female, 22.4%Male, 78.4% Female, 21.6%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.4% Asian, 9.5% White, 63.9% American Indian and Alaska Native, 0.3%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.1% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between senior information technology systems technician and senior support technician duties and responsibilities

Senior information technology systems technician example responsibilities.

  • Ensure adequate security protections for proprietary data and intellectual property; manage and configure firewalls and security posture.
  • Analyze, troubleshoot, recommend, and implement solutions to a wide variety of computer hardware and software issues.
  • Oversee GIS work done by contractor.
  • Work with setting up VPN using Cisco hardware.
  • Update page content and description for accuracy within SharePoint.
  • Provide support for computer mainframe consoles and various complex networks including LAN systems.
  • Show more

Senior support technician example responsibilities.

  • Manage the virtual platforms utilize in the office using VMWare.
  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Organize and maintain Linux labs.
  • Help resolve terminal server and citrix environment issues.
  • Research Linux server logs to find errors within applications.
  • Train customers in hardware and software on both the pc and mac.
  • Show more

Senior information technology systems technician vs senior support technician skills

Common senior information technology systems technician skills
  • Troubleshoot, 20%
  • Data Management, 12%
  • Linux, 9%
  • DOD, 8%
  • Computer System, 4%
  • Unix, 4%
Common senior support technician skills
  • Customer Service, 13%
  • Technical Support, 11%
  • Troubleshoot, 9%
  • Desk Support, 4%
  • Phone Calls, 4%
  • Mac, 4%

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