Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between senior managers, program management and senior service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a senior manager, program management and a senior service manager. Additionally, a senior manager, program management has an average salary of $132,993, which is higher than the $129,065 average annual salary of a senior service manager.
The top three skills for a senior manager, program management include program management, project management and continuous improvement. The most important skills for a senior service manager are project management, client relationships, and business development.
| Senior Manager, Program Management | Senior Service Manager | |
| Yearly salary | $132,993 | $129,065 |
| Hourly rate | $63.94 | $62.05 |
| Growth rate | 16% | 16% |
| Number of jobs | 263,686 | 200,790 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 68% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A senior manager of product management is responsible for overseeing the product development procedures and techniques from conceptualization to final outputs, including budget limitations and deliverables within the required timeframes. Senior managers of product management implement quality control processes to identify potential inconsistencies and glitches, adjusting initial projected plans as needed. They coordinate with suppliers and third-party vendors to support the production, ensuring high-quality providers to avoid delays and complications on product management. A senior manager of product management also reports progress updates with the clients and manage product release to the target market.
Senior Service Managers are roles usually present in a Business Process Outsourcing (BPO) company or a shared service structure. They manage the service level agreement between their company and their clients. They oversee the employees who are expected to hit the targets and ensure that they would consistently meet these targets. Senior Service Managers are decision-makers. They make strategic decisions to ensure that the operations department runs smoothly and would be able to achieve its service level agreements with clients. Senior Service Managers also manage stakeholders. They create professional working relationships with clients, and they are expected to maintain and keep client accounts.
Senior managers, program management and senior service managers have different pay scales, as shown below.
| Senior Manager, Program Management | Senior Service Manager | |
| Average salary | $132,993 | $129,065 |
| Salary range | Between $97,000 And $182,000 | Between $92,000 And $179,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Roku | NVIDIA |
| Best paying industry | Internet | Professional |
There are a few differences between a senior manager, program management and a senior service manager in terms of educational background:
| Senior Manager, Program Management | Senior Service Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 68% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between senior managers, program management' and senior service managers' demographics:
| Senior Manager, Program Management | Senior Service Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 73.1% Female, 26.9% | Male, 66.8% Female, 33.2% |
| Race ratio | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 14.8% White, 62.8% American Indian and Alaska Native, 0.2% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |