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Senior receptionist full time jobs - 21 jobs

  • Office Manager/Receptionist (In-Office)

    Golden Reserve

    Gahanna, OH

    Golden Reserve is looking for an experienced Regional Client Administrator (RCA) that will oversee our locations in Gahanna, Ohio as well as our newest location that is soon to open in the Easton area. Our RCA is a mix of a Receptionist and an Office Manager. Unlike other financial institutions, this is NOT just an administrative role - you are vital part of the sales and operational teams. As an RCA, you would be responsible for (1) all incoming and outbound client communication and correspondence (phones, digital and traditional postage), (2) managing all internal operational aspects of your region's office(s) (inventory and client experience), (3) maintaining our client filing system, and (4) providing world class custom service. Our RCA Team is recognized as both the face and heart of Golden Reserve. They are responsible for delivering our first impression and being the point of contact for all client communications. Golden Reserve's unique approach to financial services is redefining financial planning - we hold monthly seminars that you would help support and have weekly TV & Radio Shows across Ohio - and it is working. We are one of the fastest growing companies in Ohio, with close to 20 offices and regularly recognized as one of the most innovative financial service companies in the country. What we ask · Client Service Excellence : Understanding that we are entrusted with the life savings of our clients is a huge responsibility, that we do not take lightly. · Be The Heart : Ensure our Sales team is supported so that we can help more families - while being the compassionate front-line for our communication and client experience to our clients. · Commitment : we know we must earn your trust, but we expect every recruit to be committed to our process and systems of managing client services and support to learn the GR-Way. · Ownership : taking ownership and personal pride in the operational excellence and appearance of your office location(s), ensuring they have all the necessary items to deliver a world-class client experience. What we provide: · RCA Captains - you will have multiple dedicated supporting RCA Team Leaders that help you manage (1) workload and (2) policy and training needs. · Competitive Salary - $55,000 - $75,000. · Benefits - Generous time off policy, Health Insurance, Vision Insurance, Dental Insurance, 401(k), & Life Insurance. WORK SCHEDULE This role is in-office. Work hours are 8:30 am - 5:30 pm with a 1-Hour lunch. Must be available to work occasional evening hours to support our educational workshops, as needed. We pay overtime. This position is full-time in-office. If you want to help us change the world of finance and are looking for a highly challenging and rewarding career, please fill out our application and send over your resume. BEFORE YOU APPLY - this is NOT a typical financial services position -to learn more about the RCA role, check out: A Day in the Life of an RCA. To learn more about how we are different, check out Expedition Retirement, to see if our mission is the right fit for you. (********************************************************* You can also learn more at ********************** Requirements What we need: Two (2) years+ of administrative support experience (must include phone support). Expertise in Microsoft Office (including Teams). Excellent grammar, spelling, proofreading and communication soft skills. GRIT - we built this company brick by brick on a blue-collar mindset where accountability, ownership, problem-solving, and toughness still matter in this workplace. Salary Description $55,000- $75,000
    $55k-75k yearly 60d+ ago
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  • Front Desk Medical Receptionist

    Chenmed

    Columbus, OH

    **We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. + Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. + Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. + Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. + Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. + Clearly communicates information about ChenMed clinical personnel to patients and other individuals. + Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. + Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. + Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. + Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. + Participates in daily and weekly huddles to provide details on patients. + Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. **_Other responsibilities may include:_** + Maintains the confidentiality of patients' personal information and medical records. + Reviews patients' personal and appointment information for completeness and accuracy. + Transmits correspondence by mail, email or fax. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Exceptional customer service skills and passion for serving others + Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Skilled in operating phones, personal computers, software and other basic IT systems + Ability to communicate with employees, patients and other individuals in a professional and courteous manner + Detail-oriented to ensure accuracy of reports and data + Outstanding verbal and written communication skills + Demonstrated strong listening skills + Positive and professional attitude + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Proficient in Microsoft Office Suite products including Excel, Word and Outlook + Ability and willingness to travel locally and regionally up to 10% of the time + Spoken and written fluency in English **PAY RANGE:** $14.3 - $20.42 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
    $14.3-20.4 hourly 22d ago
  • Veterinary Receptionist

    Worthington Woods Animal Care Center

    Columbus, OH

    Job Description Worthington Woods Animal Care Center is seeking an experienced and compassionate Client Service Representative (CSR) to join our exceptional team. As the first point of contact for our clients, CSRs play a critical role in creating a welcoming, supportive environment and building lasting trust in our veterinary care. In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while managing a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is perfect for candidates with a background in veterinary or human healthcare reception, who are driven and eager for career growth, with an ambition to join our management team. The long-term goal of this position is to begin as part of our reception team and potentially grow to the role of Lead CSR once you've mastered the responsibilities. We are seeking a friendly and outgoing individual, who is detail-oriented, reliable, and committed to contributing to a team-focused environment. This is a full-time position, with a 4-10s schedule and availability needed Monday-Friday, with alternating weekends. Full-time benefits and compensation**: Compensation: $16-20 per hour, for each hour worked* Health package: Medical, dental, and vision insurance Life insurance and disability Employee Assistance Program 401k options Paid time off in accordance with site policy and applicable law Personal pet discount Minimum qualifications and skill set: 3+ years of client service experience in Veterinary/Medical Reception Previous veterinary experience is highly preferred Proficiency in the following skills: Phone etiquette Multitasking Training & mentorship Marketing & safety initiatives At Worthington Woods Animal Care Center, we treat each pet that comes through our doors as if they were our own. Our practice was established in 1987 by Dr. James Miller, DVM. We are a full service, family-operated animal practice, offering the latest equipment and medical procedures. Additionally, we offer boarding, pharmacy services, and a wide variety of pet foods and supplies. We have an enthusiastic and caring team ready to respond to the growing needs of our clients and their beloved pets. Join our family of caring animal lovers. Apply today! *To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
    $16-20 hourly 19d ago
  • Client Services Receptionist

    Crown Staffing Solutions LLC

    Columbus, OH

    Job Title: Client Services Receptionist Schedule: Full-Time | Monday-Friday | 8:00 AM - 4:30 PM We are seeking a professional and customer-focused Client Services Receptionist to serve as the first point of contact for visitors and callers. This role provides essential administrative and clerical support, ensuring a welcoming environment and smooth front-office operations. The ideal candidate is organized, detail-oriented, and comfortable managing multiple tasks in a fast-paced office setting. Key Responsibilities: Greet and sign in visitors in a professional and courteous manner. Answer and route incoming calls using a multi-line phone system. Escort clients from the lobby to appropriate offices as needed. Assist clients with completing forms and paperwork. Open, date-stamp, sort, and distribute incoming and outgoing mail. Photocopy, scan, fax, and process income verification and housing-related documentation. Enter and maintain accurate data within internal systems. Prepare and review reports to ensure data accuracy and completeness. Use computer systems to respond to client inquiries regarding their status. Maintain positive working relationships with clients, coworkers, and external partners. Perform additional clerical and administrative duties as assigned. Position Requirements: High school diploma or equivalent required. Minimum of 1 year of clerical and customer service experience in an office environment. Strong organizational and multitasking skills with the ability to work independently. Excellent written and verbal communication skills. Basic typing skills and experience with multi-line phone systems. Proficiency in Microsoft Office (email, word processing). Strong attention to detail and professionalism when interacting with the public. Ability to work effectively as part of a team. Work Environment & Physical Requirements: Office-based role with frequent interaction with the public. Regular use of standard office equipment including phones, computers, scanners, and copiers. Daily direct contact with clients, coworkers, and external organizations. Primarily sedentary work with occasional standing and walking.
    $24k-31k yearly est. 14d ago
  • Front Desk Receptionist/ Scheduler Full Time

    United Surgical Partners International

    Gahanna, OH

    Walnut Creek Surgical Suites is hiring a Full-Time Front Desk Receptionist/ Scheduler! Welcome to Walnut Creek Surgical Suites! Walnut Creek Surgical Suites, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment, is seeking a skilled and compassionate Full-Time Front Desk Receptionist/Scheduler to join our team. As a Front Desk Receptionist/ Scheduler, you will play a crucial role in delivering exceptional patient care and ensuring smooth office operations. Front Desk Receptionist/Scheduler at Walnut Creek Surgical Suites The Front Desk Receptionist interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls. Position requires weekdays only -- no holidays or weekends. Competitive salary and benefits for the right candidate. Qualifications: * High school graduate or equivalent. * One year previous experience or some hospital clerical experience or medical terminology preferred. * Must have the skills necessary to operate office equipment that are required to fulfill job duties. * Medical terminology and computer experience beneficial * Bilingual preferred. * Good communication skills. What We Offer: As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses. * Competitive wages * Opportunities to better yourself professionally * Health, Dental & Vision Coverage * 401(k) retirement plan * Paid Time Off (PTO) * Company Paid Holidays * Employee Assistance Programs * Health Savings Account/ Flexible Spending Account * Education Assistance * Short Term Disability and Long Term Disability Insurance Who We Are At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn. #LI-DS1
    $24k-31k yearly est. 28d ago
  • Medical Receptionist - Patient Experience Specialist

    Sono Bello 3.9company rating

    Columbus, OH

    Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now. No work on Holidays or night shifts so you can have a normal/regular life balance Work in “happy medicine”; treating patients who are excited about improving their lives An opportunity to work in the growing fast paced world of aesthetics A small practice feel, with big company support Key Responsibilities: Customer Service/Administration Greet all patients, and offer beverage Check patients in and make sure schedule reflects appointment status Check patients out and schedule next appointment Maintain accountability for the schedule book Introduce visitors to the appropriate personnel that will assist with their concerns Conduct confirmation calls for appointments Pull next day's patient charts and organize per scheduled appointment time Prepare new patient charts Maintain inventory of all front office supplies Check email and forward to the appropriate staff member Organize and maintain file system Keep Font Desk and Lobby area clean Billing Process payments Print daily close out reports on scheduling system and review for accuracy. Fill deposit slips for all received cash and checks Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Use of the telephone, computer and other related instruments or devices Vision and hearing acuity Standing and walking for periods of time Ability to lift up to 25 pounds Key Skills/Qualifications: Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or employees of the organization Ability to add, subtract, multiply and divide Ability to carry out instructions furnished in written, oral, or diagram form Ability to problem solve' #LI-AH1 Compensation Range $15.75 - $18.90 USD Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave. Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. For applicants located in CA: link
    $15.8-18.9 hourly Auto-Apply 5d ago
  • Front Desk Receptionist + Barista

    Penzone Salons 3.6company rating

    Columbus, OH

    Improve lives from the outside in. Join our team + enjoy $10 haircuts, $20 massage, 40% off salon + spa products, growth opportunity + oh, so much more - best.job.ever. You're the first smiling face a guest sees when they walk through our doors + the last goodbye they hear after their appointment. You'll check guests in + out, stock shelves here + there, whip up specialty coffees and cocktails, fold a towel or two, all while being surrounded by the most beautiful salon + spa environment and creating an overall positive guest experience. Job Duties: Guest Engagement providing attentive, fun, upbeat atmosphere catered to the unique experience Prepare + serve a variety of beverages Elevated coffee experience (lattes, espressos, frappes, etc.) Limited alcohol selection (signature cocktails, wine, mock tails, etc. for team members +21 years old) Cash handling + balancing of drawers Check in + check out guests for their services, products, etc. Promptly assess guests needs and proactively provides solutions Daily opening and closing duties Assists with salon cleanliness- dusting, stocking, loading and unloading dishwasher Maintain accordance with company standards, state health board and alcohol service requirements Qualities of an ideal candidate: Upbeat individual with fashion-forward appearance Ability to stand/walk for the majority of scheduled shifts Flaunts adaptability to change + tech savviness Embraces a fast-paced, multi-tasked environment Perks: $10-$20 Salon + Spa services 40% off Salon + Spa products Paid Vacation (after 1 year) Job Qualifications: 21+ year old candidates preferred Ability to lift 20 lbs Must be able to walk, stand, squat, and bend Customer service or serving experience is a plus Availability Requirements: 25+ hours per week, part time and full time positions available - apply today!
    $22k-28k yearly est. 4d ago
  • LEAD CLINIC FRONT DESK

    Beacon Orthopaedic Partners MSO LLC

    New Albany, OH

    Job Description LEAD CLINIC FRONT DESK - JIS Orthopedics Full-Time: Monday through Friday Department: Clinic Responsible To: Clinical Director Responsible for all check in and check out functions of medical front desk on a rotating basis, answering phones, scheduling appointments, physician messages, scheduling testing, pre-certification, and medical records management. Monitoring physician schedules to ensure a full schedule and ensure proper staffing for Front Desk. Position Responsibilities/Standards: General Attend department, clinic or company meetings as required Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns Consistently work in a positive and cooperative manner with fellow staff members. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Attend required annual in-service programs. Demonstrate knowledge and understanding of all company policies and procedures. Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor. Specific Duties Meet and greet patients promptly, in a professional and courteous manner. Obtain patient information during office hours. Provide patients with required paperwork - H&P, Financial Policy, Patient Information Sheet, FROI for Worker's Compensation patients. Obtain copies of patient's insurance cards, MCO identification cards Verify patient insurance coverage is current and correct at each visit Review patient label and chart contents for completeness and accuracy. Accurately Scan insurance cards including front and back Input patient information and register patient as needed. Schedule appointments (new, follow-up, reschedule) per physician protocol. Obtain referrals-check Carriers online. Schedule appointments to other specialists as needed. Collect co-pays, co-insurance and self pay amounts at time of service. Answer phones within 3 rings (“JIS Orthopaedics this is _____, how may I help you?”) Handle all calls in a professional manner and direct to the proper individual. Run schedules, request charts, check in patients and print encounter forms. Communication with physicians and clinical support staff. All patient information will be entered into the system by the end of the day at a 90% or higher accuracy rate. Make every effort to accommodate patient, according to physician protocol, when scheduling appointments. Reconcile all charts to kept appointments and return at the end of day to appropriate charge entry staff Scanning documents Responsible for the team's schedule, including approval of time off requests. Maintain policies and procedures, update and communicate as needed. Monitor physician schedules for completeness, direct phone operators and other personnel scheduling appointments to areas where appointments are needed. Monitor voice mail messages to ensure patients are being taken care of. Generates various reports. Maintains patient confidentiality Attends all regular staff meetings Performs all other tasks and projects assigned by the Practice Administrator. Additional Duties Travel to other locations as necessary. Confirm and/or reschedule appointments when needed. Filing as needed - within 24 hours Education/Experience Required: Must have a high school diploma or equivalent. Must have related experience and/or training; or equivalent combination of education and experience in a customer service position. Must be friendly, courteous and have good communication skills when greeting patients. Physical Requirements: Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects. Must be able to climb, pull, push and kneel. Maximum unassisted lift = 25 lbs. Average lift less than 10 lbs.
    $24k-38k yearly est. 5d ago
  • Front Desk Receptionist

    Surge Staffing 4.0company rating

    Columbus, OH

    The Front Desk Receptionist will work closely with the Office Services and Administrative Assistant to support daily office operations. This role represents the company's corporate image both internally and externally while providing comprehensive administrative and clerical support, including answering and directing phone calls and assisting with general office tasks. Primary Responsibilities: Handle confidential information with integrity and discretion. Answer and route incoming calls to appropriate staff members. File and retrieve corporate documents, records, and reports. Prepare and manage incoming and outgoing correspondence. Perform all other duties as assigned to support the efficient operation of the company. Maintain professionalism and excellence in customer service; demonstrate strong telephone etiquette and proficiency in Microsoft Office. Communicate effectively and work independently as well as collaboratively within a team environment. Successfully multitask and manage daily responsibilities in a fast-paced, deadline-driven environment. Exhibit a strong sense of urgency, initiative, and self-motivation in all service-related activities. Equal Opportunity Employer: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs, and activities. Job Type: Full-time IND1
    $22k-27k yearly est. Auto-Apply 4d ago
  • Front Desk Lead

    Hand & Stone-8077 E Broad St.-Reynoldsburg, Oh

    Reynoldsburg, OH

    Job DescriptionBenefits: Bonus based on performance Employee discounts Health insurance Wellness resources Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Reynoldsburg, is seeking a Lead Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! We are looking for someone who can help guide a group of hardworking individuals and assist in the day to day tasks of our front desk. This is a supervisor position and requires open availability during our hours of operation. Sunday 10AM-6PM, Monday-Friday 9AM-9PM, Saturday 9AM-8PM This position is full time of 40 hours a week. This position is hourly + commission + bonus pay! If you are computer savvy, great with people, and an excellent problem solver...we encourage you to apply.
    $24k-38k yearly est. 4d ago
  • Front Desk Lead

    Hand & Stone 4.1company rating

    Reynoldsburg, OH

    Benefits: * Bonus based on performance * Employee discounts * Health insurance * Wellness resources Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Reynoldsburg, is seeking a Lead Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! We are looking for someone who can help guide a group of hardworking individuals and assist in the day to day tasks of our front desk. This is a supervisor position and requires open availability during our hours of operation. Sunday 10AM-6PM, Monday-Friday 9AM-9PM, Saturday 9AM-8PM This position is full time of 40 hours a week. This position is hourly + commission + bonus pay! If you are computer savvy, great with people, and an excellent problem solver...we encourage you to apply.
    $25k-37k yearly est. 10d ago
  • Veterinary Receptionist

    Newark Veterinary Hospital

    Newark, OH

    Job Description Newark Veterinary Hospital is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere. In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment. This is a full-time position, with availability needed Monday-Friday. No weekends! Full-time benefits and compensation**: Compensation: $14-17 per hour, for each hour worked* Health package: Medical, dental, and vision insurance Life insurance and disability Employee Assistance Program 401k options Paid time off in accordance with site policy and applicable law Personal pet discount Minimum qualifications and skill set: 3+ years of client service experience Previous veterinary experience is highly preferred Proficiency in the following skills: Multi-tasking Client communication & education Computer skills Phone etiquette Newark Veterinary Hospital, proudly the only AHAA-Accredited clinic in Newark, is a trusted provider of high-quality veterinary care for pets in our community. With a team of compassionate and skilled professionals, our hospital offers a wide range of services, including wellness exams, vaccinations, advanced surgery and dental care. We treat cats, dogs, and small animal exotics (rabbits, reptiles, avians). We have a open-minded team that is serious about our medical practice, and all our team members contribute to hospital responsibilities. Our team takes a personalized approach to each animal's care, ensuring that every pet receives the attention and treatment they deserve. Our motto is "Your Other Family Doctor" because we believe that pets are truly part of the family. If you like to provide high-quality care while working with a fun team, apply today! *To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
    $14-17 hourly 5d ago
  • Dental Receptionist

    Comfort Dental Lancaster 4.2company rating

    Lancaster, OH

    Job Description About Us: We are a patient-focused, high-quality general dental practice dedicated to providing exceptional care in a friendly and professional environment. Our team values reliability, professionalism, and excellent customer service. We are looking for a front desk receptionist who is organized, detail-oriented, and committed to creating a welcoming experience for our patients. Job Responsibilities: Greet and check in patients with a warm, friendly attitude Manage phone calls, schedule appointments, and confirm patient visits Verify insurance eligibility and benefits Collect payments and maintain accurate financial records Assist with patient forms, records, and data entry Coordinate with the dental team to ensure smooth daily operations Maintain a clean and organized front desk area Handle other administrative duties as assigned What We're Looking For: Previous experience in a dental or medical office preferred but not required *Candidates with dental insurance experience are highly encouraged to apply Strong communication and customer service skills Detail-oriented with excellent organizational abilities Ability to multitask in a fast-paced environment Proficiency with dental software (Dentrix, Eaglesoft, or Open Dental preferred) Dependability and professionalism Positive attitude and team-oriented mindset What We Offer: Competitive pay based on experience Paid time off and benefits package Supportive and professional work environment Growth opportunities within the practice Team bonding staff events Summary of Schedule: 10 hr shifts At least one week day off Up to 2 mandatory Saturdays a month 7:30am-1:30pm How to Apply: If you're a dedicated professional with a passion for excellent patient service, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you would be a great fit for this role. Job Type: Full-time Benefits: 401(k) matching Health insurance Opportunities for advancement Paid time off Schedule: 10 hour shift Ability to Commute: Lancaster, OH 43130 (Required) Ability to Relocate: Lancaster, OH 43130: Relocate before starting work (Required) Work Location: In person Powered by JazzHR vYjrJjk7lo
    $37k-44k yearly est. 15d ago
  • Veterinary Receptionist

    Alliance Animal Health 4.3company rating

    Bellefontaine, OH

    At Southgate Veterinary Clinic, we believe that every team member is a leader and a vital part of delivering exceptional care. Located in the heart of Bellefontaine, OH, our dedicated and compassionate team works together each day to create a positive, stress-free experience for pets and their families. We take pride in not only our veterinary knowledge and technical expertise but also in the kindness, patience, and integrity that define our practice culture. Our goal is simple - to provide the highest quality medical care while building lasting relationships with our clients and their beloved pets. We're here for you, we're here for your pet, and we're proud to be your neighborhood's favorite vet. Southgate Veterinary Clinic Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
    $24k-29k yearly est. 8d ago
  • Veterinary Receptionist

    Southgate Veterinary Clinic

    Bellefontaine, OH

    At Southgate Veterinary Clinic, we believe that every team member is a leader and a vital part of delivering exceptional care. Located in the heart of Bellefontaine, OH, our dedicated and compassionate team works together each day to create a positive, stress-free experience for pets and their families. We take pride in not only our veterinary knowledge and technical expertise but also in the kindness, patience, and integrity that define our practice culture. Our goal is simple - to provide the highest quality medical care while building lasting relationships with our clients and their beloved pets. We're here for you, we're here for your pet, and we're proud to be your neighborhood's favorite vet. Southgate Veterinary Clinic Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: Experienced Receptionist with a minimum of 1-year veterinary experience preferred Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
    $25k-30k yearly est. 7d ago
  • Front Desk Medical Receptionist

    Chenmed

    Columbus, OH

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. * Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. * Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. * Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. * Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. * Clearly communicates information about ChenMed clinical personnel to patients and other individuals. * Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. * Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. * Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. * Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. * Participates in daily and weekly huddles to provide details on patients. * Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: * Maintains the confidentiality of patients' personal information and medical records. * Reviews patients' personal and appointment information for completeness and accuracy. * Transmits correspondence by mail, email or fax. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Exceptional customer service skills and passion for serving others * Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Skilled in operating phones, personal computers, software and other basic IT systems * Ability to communicate with employees, patients and other individuals in a professional and courteous manner * Detail-oriented to ensure accuracy of reports and data * Outstanding verbal and written communication skills * Demonstrated strong listening skills * Positive and professional attitude * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Proficient in Microsoft Office Suite products including Excel, Word and Outlook * Ability and willingness to travel locally and regionally up to 10% of the time * Spoken and written fluency in English PAY RANGE: $14.3 - $20.42 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $14.3-20.4 hourly 22d ago
  • Front Desk Receptionist + Barista

    Penzone Salons 3.6company rating

    Columbus, OH

    Job Description Front Desk Receptionist + Barista Improve lives from the outside in. Join our team + enjoy $10 haircuts, $20 massage, 40% off salon + spa products, growth opportunity + oh, so much more - best.job.ever. You're the first smiling face a guest sees when they walk through our doors + the last goodbye they hear after their appointment. You'll check guests in + out, stock shelves here + there, whip up specialty coffees and cocktails, fold a towel or two, all while being surrounded by the most beautiful salon + spa environment and creating an overall positive guest experience. Job Duties: Guest Engagement providing attentive, fun, upbeat atmosphere catered to the unique experience Prepare + serve a variety of beverages Elevated coffee experience (lattes, espressos, frappes, etc.) Limited alcohol selection (signature cocktails, wine, mock tails, etc. for team members +21 years old) Cash handling + balancing of drawers Check in + check out guests for their services, products, etc. Promptly assess guests needs and proactively provides solutions Daily opening and closing duties Assists with salon cleanliness- dusting, stocking, loading and unloading dishwasher Maintain accordance with company standards, state health board and alcohol service requirements Qualities of an ideal candidate: Upbeat individual with fashion-forward appearance Ability to stand/walk for the majority of scheduled shifts Flaunts adaptability to change + tech savviness Embraces a fast-paced, multi-tasked environment Perks: $10-$20 Salon + Spa services 40% off Salon + Spa products Paid Vacation (after 1 year) Job Qualifications: 21+ year old candidates preferred Ability to lift 20 lbs Must be able to walk, stand, squat, and bend Customer service or serving experience is a plus Availability Requirements: 25+ hours per week, part time and full time positions available - apply today! Job Posted by ApplicantPro
    $22k-28k yearly est. 6d ago
  • Front Desk Lead

    Hand & Stone 4.1company rating

    Reynoldsburg, OH

    Benefits: Bonus based on performance Employee discounts Health insurance Wellness resources Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Reynoldsburg, is seeking a Lead Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! We are looking for someone who can help guide a group of hardworking individuals and assist in the day to day tasks of our front desk. This is a supervisor position and requires open availability during our hours of operation. Sunday 10AM-6PM, Monday-Friday 9AM-9PM, Saturday 9AM-8PM This position is full time of 40 hours a week. This position is hourly + commission + bonus pay! If you are computer savvy, great with people, and an excellent problem solver...we encourage you to apply. Compensation: $15.00 per hour At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
    $15 hourly Auto-Apply 60d+ ago
  • Front Desk Medical Receptionist

    Chenmed

    Columbus, OH

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. * Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. * Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. * Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. * Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. * Clearly communicates information about ChenMed clinical personnel to patients and other individuals. * Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. * Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. * Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. * Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. * Participates in daily and weekly huddles to provide details on patients. * Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: * Maintains the confidentiality of patients' personal information and medical records. * Reviews patients' personal and appointment information for completeness and accuracy. * Transmits correspondence by mail, email or fax. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Exceptional customer service skills and passion for serving others * Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Skilled in operating phones, personal computers, software and other basic IT systems * Ability to communicate with employees, patients and other individuals in a professional and courteous manner * Detail-oriented to ensure accuracy of reports and data * Outstanding verbal and written communication skills * Demonstrated strong listening skills * Positive and professional attitude * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Proficient in Microsoft Office Suite products including Excel, Word and Outlook * Ability and willingness to travel locally and regionally up to 10% of the time * Spoken and written fluency in English EDUCATION AND EXPERIENCE CRITERIA: * High school diploma or equivalent education required * Graduation from a nationally accredited Medical Assistant program preferred * A minimum of 1 year of work experience in a medical clinic or similar environment required * BLS for Healthcare Providers preferred PAY RANGE: $14.3 - $20.42 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $14.3-20.4 hourly 22d ago
  • Front Desk Receptionist + Barista

    Penzone Salons 3.6company rating

    New Albany, OH

    Job Description Front Desk Receptionist + Barista Improve lives from the outside in. Join our team + enjoy $10 haircuts, $20 massage, 40% off salon + spa products, growth opportunity + oh, so much more - best.job.ever. You're the first smiling face a guest sees when they walk through our doors + the last goodbye they hear after their appointment. You'll check guests in + out, stock shelves here + there, whip up specialty coffees and cocktails, fold a towel or two, all while being surrounded by the most beautiful salon + spa environment and creating an overall positive guest experience. Job Duties: Guest Engagement providing attentive, fun, upbeat atmosphere catered to the unique experience Prepare + serve a variety of beverages Elevated coffee experience (lattes, espressos, frappes, etc.) Limited alcohol selection (signature cocktails, wine, mock tails, etc. for team members +21 years old) Cash handling + balancing of drawers Check in + check out guests for their services, products, etc. Promptly assess guests needs and proactively provides solutions Daily opening and closing duties Assists with salon cleanliness- dusting, stocking, loading and unloading dishwasher Maintain accordance with company standards, state health board and alcohol service requirements Qualities of an ideal candidate: Upbeat individual with fashion-forward appearance Ability to stand/walk for the majority of scheduled shifts Flaunts adaptability to change + tech savviness Embraces a fast-paced, multi-tasked environment Perks: $10-$20 Salon + Spa services 40% off Salon + Spa products Paid Vacation (after 1 year) Job Qualifications: 21+ year old candidates preferred Ability to lift 20 lbs Must be able to walk, stand, squat, and bend Customer service or serving experience is a plus Availability Requirements: 25+ hours per week, part time and full time positions available - apply today! Job Posted by ApplicantPro
    $22k-28k yearly est. 19d ago

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