Senior receptionist vs switchboard operator, receptionist

The differences between senior receptionists and switchboard operators, receptionist can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior receptionist and a switchboard operator, receptionist. Additionally, a senior receptionist has an average salary of $32,182, which is higher than the $25,889 average annual salary of a switchboard operator, receptionist.

The top three skills for a senior receptionist include front desk, telephone calls and reservations. The most important skills for a switchboard operator, receptionist are greeting visitors, data entry, and customer service.

Senior receptionist vs switchboard operator, receptionist overview

	Senior Receptionist	Switchboard Operator, Receptionist
Yearly salary	$32,182	$25,889
Hourly rate	$15.47	$12.45
Growth rate	-	-
Number of jobs	19,583	95,946
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	High School Diploma, 34%
Average age	42	53
Years of experience	2	2

Senior receptionist vs switchboard operator, receptionist salary

Senior receptionists and switchboard operators, receptionist have different pay scales, as shown below.

	Senior Receptionist	Switchboard Operator, Receptionist
Average salary	$32,182	$25,889
Salary range	Between $25,000 And $40,000	Between $19,000 And $33,000
Highest paying City	-	Spokane Valley, WA
Highest paying state	-	Washington
Best paying company	-	Spaulding Rehabilitation Hospital
Best paying industry	-	Finance

Differences between senior receptionist and switchboard operator, receptionist education

There are a few differences between a senior receptionist and a switchboard operator, receptionist in terms of educational background:

	Senior Receptionist	Switchboard Operator, Receptionist
Most common degree	Bachelor's Degree, 38%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Senior receptionist vs switchboard operator, receptionist demographics

Here are the differences between senior receptionists' and switchboard operators, receptionist' demographics:

	Senior Receptionist	Switchboard Operator, Receptionist
Average age	42	53
Gender ratio	Male, 9.4% Female, 90.6%	Male, 5.8% Female, 94.2%
Race ratio	Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 21.5% Asian, 7.0% White, 55.3% American Indian and Alaska Native, 0.9%	Black or African American, 14.6% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 3.8% White, 60.9% American Indian and Alaska Native, 1.2%
LGBT Percentage	6%	19%

Differences between senior receptionist and switchboard operator, receptionist duties and responsibilities

Senior receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Process daily schedule and emergency patients for admission, assist clients in the completion of require admission forms.
Handle busy patient flow including registering incoming patients and preparing their medical files.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Ship packages domestically and internationally via FedEx.com.

Switchboard operator, receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Operate an antique PBX switchboard, in charge of petty cash and responsible for receipt of incoming funds.
Operate PBX switchboard and develop procedure manuals to ensure consistency.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Answer switchboard calls; utilizing effective communication and listening skills.
Serve as face-of- company while receiving in-person visitors and directing incoming calls via switchboard.

Senior receptionist vs switchboard operator, receptionist skills

Common senior receptionist skills

Front Desk, 10%
Telephone Calls, 10%
Reservations, 9%
Meeting Rooms, 8%
Patients, 8%
Phone Calls, 8%

Common switchboard operator, receptionist skills

Greeting Visitors, 16%
Data Entry, 13%
Customer Service, 12%
Front Desk, 7%
Scheduling Appointments, 5%
Telephone Calls, 4%

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Senior Receptionist
Senior Receptionist vs Switchboard Operator, Receptionist

Updated January 8, 2025

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