Senior solutions manager vs senior operations manager

Differences between senior solutions manager and senior operations manager duties and responsibilities

Senior solutions manager example responsibilities.

• Achieve sales objectives through sales to new customers with a manage CRM program.
• Lead and manage multiple project teams to deliver cloud solutions for customers.
• Lead daily project scrum call to address outstanding action items and keep the project on schedule.
• Develop and manage RFP (request for proposal) process to define requirements and compare proposals/pricing from world-class vendors.
• Manage implementation phases through prototyping, acceptance and functional testing.
• Document and log all data into Salesforce for accurate sales information and additional leads.
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Senior operations manager example responsibilities.

• Organize efforts of team to achieve ACD productivity goals.
• Manage the build-out and daily operations of a network operations center (NOC).
• Manage and coordinate the staff for better inventory and stores management up to the ISO standard.
• Manage existing department service contracts for facilities including cleaning, exterminating, security and HVAC.
• Create and manage departmental SharePoint sites, utilizing electronic tools to track productivity and increase efficiency.
• Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
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