Server and shift manager vs shift leader

The differences between server and shift managers and shift leaders can be seen in a few details. Each job has different responsibilities and duties. Additionally, a shift leader has an average salary of $33,841, which is higher than the $25,269 average annual salary of a server and shift manager.

The top three skills for a server and shift manager include cleanliness, math and guest complaints. The most important skills for a shift leader are patients, customer complaints, and customer service.

Server and shift manager vs shift leader overview

	Server And Shift Manager	Shift Leader
Yearly salary	$25,269	$33,841
Hourly rate	$12.15	$16.27
Growth rate	10%	10%
Number of jobs	254,425	229,485
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	High School Diploma, 36%
Average age	28	37
Years of experience	-	-

Server and shift manager vs shift leader salary

Server and shift managers and shift leaders have different pay scales, as shown below.

	Server And Shift Manager	Shift Leader
Average salary	$25,269	$33,841
Salary range	Between $18,000 And $34,000	Between $26,000 And $43,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	IBM
Best paying industry	-	Manufacturing

Differences between server and shift manager and shift leader education

There are a few differences between a server and shift manager and a shift leader in terms of educational background:

	Server And Shift Manager	Shift Leader
Most common degree	Bachelor's Degree, 44%	High School Diploma, 36%
Most common major	Business	Business
Most common college	-	-

Server and shift manager vs shift leader demographics

Here are the differences between server and shift managers' and shift leaders' demographics:

	Server And Shift Manager	Shift Leader
Average age	28	37
Gender ratio	Male, 30.0% Female, 70.0%	Male, 44.2% Female, 55.8%
Race ratio	Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 17.2% Asian, 7.3% White, 57.5% American Indian and Alaska Native, 0.7%	Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	10%

Differences between server and shift manager and shift leader duties and responsibilities

Server and shift manager example responsibilities.

Manage technical support, business analysis, project management, application development and support, training, and facilitation.
Use of POS systems for entering customer orders to be send to kitchen and bar.
Work on POS systems, process all types of payments, make the schedule every week.
Manage technical support, business analysis, project management, application development and support, training, and facilitation.
Develop multimedia marketing and advertising campaigns including social media (Facebook) and print publications.

Shift leader example responsibilities.

Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
Maintain maintenance and cleanliness of the facility which exceeds customer satisfaction and quality standards.
Team leadership for excellent customer service delivery during schedule shift including supervision of service associates and pharmacy technicians.
Answer all incoming calls a long with booking appointments.
Develop strategies to meet and exceed booking and sales goals.
Review daily arrivals to ensure proper handling of VIP's, return guests, groups, etc.

Server and shift manager vs shift leader skills

Common server and shift manager skills

Cleanliness, 28%
Math, 23%
Guest Complaints, 19%
Wine, 6%
Work Ethic, 4%
Phone Calls, 3%

Common shift leader skills

Patients, 9%
Customer Complaints, 9%
Customer Service, 7%
Math, 7%
Safety Standards, 6%
Cash Handling, 5%

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Server And Shift Manager
Server And Shift Manager vs Shift Leader

Updated January 8, 2025

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