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Server manager vs floor manager

The differences between server managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a server manager, becoming a floor manager takes usually requires 4-6 years. Additionally, a server manager has an average salary of $61,639, which is higher than the $43,813 average annual salary of a floor manager.

The top three skills for a server manager include customer service, payroll and POS. The most important skills for a floor manager are customer service, cleanliness, and pallets.

Server manager vs floor manager overview

Server ManagerFloor Manager
Yearly salary$61,639$43,813
Hourly rate$29.63$21.06
Growth rate10%6%
Number of jobs153,999442,213
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 49%
Average age3943
Years of experience46

What does a server manager do?

As the name entails, server managers are responsible for managing and overseeing the serving areas in restaurants. This role is associated with several tasks, including checking the appearance of servers, checking a server's knowledge of the restaurant's daily specials and menu items, and greeting the customers. Additional tasks may include assisting new serving crews and evaluating their self-reliance and capabilities, managing the schedule of servers, and organizing staff training. The skills needed for this position may include excellent customer service skills, leadership skills, and communication skills.

What does a floor manager do?

A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.

Server manager vs floor manager salary

Server managers and floor managers have different pay scales, as shown below.

Server ManagerFloor Manager
Average salary$61,639$43,813
Salary rangeBetween $23,000 And $162,000Between $32,000 And $58,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Oil States International
Best paying industry-Telecommunication

Differences between server manager and floor manager education

There are a few differences between a server manager and a floor manager in terms of educational background:

Server ManagerFloor Manager
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Delhi

Server manager vs floor manager demographics

Here are the differences between server managers' and floor managers' demographics:

Server ManagerFloor Manager
Average age3943
Gender ratioMale, 34.3% Female, 65.7%Male, 56.1% Female, 43.9%
Race ratioBlack or African American, 10.7% Unknown, 5.1% Hispanic or Latino, 17.1% Asian, 8.6% White, 58.0% American Indian and Alaska Native, 0.6%Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage10%9%

Differences between server manager and floor manager duties and responsibilities

Server manager example responsibilities.

  • Manage operations of a successful restaurant/hotel business including leadership of client and supplier relationships.
  • Manage technical support, business analysis, project management, application development and support, training, and facilitation.
  • Supervise all areas within the restaurant and train all FOH staff in policies and procedures.
  • Monitor food distribution and restaurant maintenance of FOH and BOH -Handling of financial duties and perform administrative activities
  • Provide server duties by seating, taking orders and serving guests food and beverage orders using a POS computer service.
  • General serving and bartending responsibilities.
  • Show more

Floor manager example responsibilities.

  • Manage all marketing initiatives and programs including maintenance of POS and coupon/tie-in programs.
  • Present PowerPoint presentations and lead skill stations.
  • Organize and run all managerial duties thru out the the store.
  • Ensure production run smoothly, solve problems under pressure, sanitize the plant daily to international health-code standards.
  • Work on POS registers.-Open/Close Store.- Lead employees in task procedures and guide them in helping customers.- Make deposits to bank.
  • Structure and facilitate all training classes along with creating necessary Powerpoint presentations for class.
  • Show more

Server manager vs floor manager skills

Common server manager skills
  • Customer Service, 21%
  • Payroll, 7%
  • POS, 6%
  • Customer Complaints, 6%
  • Fine Dining, 4%
  • Food Orders, 3%
Common floor manager skills
  • Customer Service, 14%
  • Cleanliness, 12%
  • Pallets, 11%
  • HR, 8%
  • Flyers, 5%
  • Safety Standards, 5%

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