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The differences between server managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a server manager, becoming a floor manager takes usually requires 4-6 years. Additionally, a server manager has an average salary of $61,639, which is higher than the $43,813 average annual salary of a floor manager.
The top three skills for a server manager include customer service, payroll and POS. The most important skills for a floor manager are customer service, cleanliness, and pallets.
| Server Manager | Floor Manager | |
| Yearly salary | $61,639 | $43,813 |
| Hourly rate | $29.63 | $21.06 |
| Growth rate | 10% | 6% |
| Number of jobs | 153,999 | 442,213 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 49% |
| Average age | 39 | 43 |
| Years of experience | 4 | 6 |
As the name entails, server managers are responsible for managing and overseeing the serving areas in restaurants. This role is associated with several tasks, including checking the appearance of servers, checking a server's knowledge of the restaurant's daily specials and menu items, and greeting the customers. Additional tasks may include assisting new serving crews and evaluating their self-reliance and capabilities, managing the schedule of servers, and organizing staff training. The skills needed for this position may include excellent customer service skills, leadership skills, and communication skills.
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
Server managers and floor managers have different pay scales, as shown below.
| Server Manager | Floor Manager | |
| Average salary | $61,639 | $43,813 |
| Salary range | Between $23,000 And $162,000 | Between $32,000 And $58,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | Oil States International |
| Best paying industry | - | Telecommunication |
There are a few differences between a server manager and a floor manager in terms of educational background:
| Server Manager | Floor Manager | |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | - | SUNY College of Technology at Delhi |
Here are the differences between server managers' and floor managers' demographics:
| Server Manager | Floor Manager | |
| Average age | 39 | 43 |
| Gender ratio | Male, 34.3% Female, 65.7% | Male, 56.1% Female, 43.9% |
| Race ratio | Black or African American, 10.7% Unknown, 5.1% Hispanic or Latino, 17.1% Asian, 8.6% White, 58.0% American Indian and Alaska Native, 0.6% | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 9% |