Agregado al sistema: 06/01/26 08:14 "Join the Acme Brick Family" CUSTOMER SERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor.
Summary
We are currently seeking a "best in class" Customer Service Representativewith excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position*
Communicate with custo mers by phone, email or in person on various concerns.
Work with vendors and manufacturers on various concerns.
Work with Acme production coordinators on product inquiries.
Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors.
Serves as a back up to other CSRs.
Receive tile, wood, stone and other masonry materials into inventory through the operating system.
As needed, assist warehouse and other associates with sample orders and verifying material from vendors.
Order entry of sales orders and sales transfers.
Skills and Experience Required for Success
2+ years of related experience
Must have excellent verbal and written communication skills
Must be proficient in Microsoft Office and Excel (JDE experience preferred)
Competencies Required for Success
Integrity
Initiative
Teamwork
Customer Service Orientation
Relationship Building
Quality Focused
Education
High school diploma or equivalent required; some college is preferred.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
*Application may vary based on relevant state laws
Todos los solicitantes serán evaluados a través del program de Verificación Electrónica (E-Verify en Inglés) y también deben de completar una prueba de detección de medicamentos y/ó sustancias controladas previa al empleo antes de ser contratados. Además, es política de la compañía administrar una prueba aleatoria trimestral de detección de medicamentos y/ó sustancias controladas en toda la compañía. La Compañía Acme Brick se compromete a brindar igualdad de oportunidades de empleo de acuerdo con las leyes federales, estatales y locales.
Imagine yourself… * Doing meaningful work that makes an everyday impact on the world around you. * Joining a company with a proven track record of success and an exciting future. * Contributing to a brighter, more sustainable future. It's possible with a role at ChemTreat.
ChemTreat, a Veralto company, is the nation's largest and fastest-growing specialty chemical company dedicated solely to industrial water treatment. We understand and respect the awe-inspiring power of water to impact industries, and to sustain and enhance lives. Our 2,000 associates across North and South America maximize this power for our customers-from power producers to food and beverage companies to the automotive industry-helping them grow their businesses while protecting people and the environment.
When you join the ChemTreat team and the broader Veralto network, you'll have the chance to shape the future of our planet and the future of your career. You'll have opportunities to build new skills and invest in your development, all while doing meaningful work that makes an everyday impact on the world's vital water resources.
Learn more about how our team is maximizing the power of water: *********************
We offer:
* Flexible working hours
* Professional onboarding and training options
* Powerful team looking forward to working with you
* Career coaching and development opportunities
* Health benefits
* 401(k)
Join a team that's shaping the future of industrial water treatment. This isn't just about polymers-it's about solving complex water challenges and driving sustainability. You'll be the go-to expert for advanced wastewater solutions that improve water quality, reduce environmental impact, and help clients meet their performance and cost objectives.
Reporting to the Senior Manager, Polymer and Pretreatment, the Technical Services Consultant is responsible for providing application support to sales representatives and clients in product screenings and treatment program selection, being responsible for troubleshooting treatment programs to meet the customer's cost and performance objectives and preparing written trip reports to document recommendations and results and to assist the sales representatives in advancing the selling process.
The ideal candidate for this remote role would be remote in Texas and Louisiana and travel throughout the continental U.S. on an average of three days/two nights per week (about 70% of travel).
What You'll Do
* Lead Technical Solutions: Provide hands-on application support for advanced wastewater treatment programs, including:
o Advanced oxidation processes
o Solids-liquid separation
o Biological treatment systems
o Heavy metal removal
o Odor control and sludge management
o Strategies for CO₂ footprint reduction
* Partner with Sales Teams: Conduct plant surveys, prepare proposals, deliver technical presentations, and guide treatment program selection.
* Troubleshoot & Optimize: Solve complex treatment challenges, train operators, and ensure programs deliver measurable results.
* Travel Nationwide: Average 3 days/2 nights per week to client sites across the U.S.
What Makes You a Great Fit
* Experience: 10-15 years in industrial water and wastewater treatment, with a strong track record in advanced treatment technologies.
* Education: Bachelor's or Master's in Chemistry, Biology, Engineering, or related field (or equivalent experience).
* Industry Knowledge: Deep understanding of chemical/refining and food & beverage sectors.
* Impact Mindset: Passion for sustainability and reducing environmental footprints.
ChemTreat is proud to be a part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way."
.
#LI-MJ1
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $145,000 - $155,000 USD per year.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Imagine yourself... + Doing meaningful work that makes an everyday impact on the world around you. + Joining a company with a proven track record of success and an exciting future. + Contributing to a brighter, more sustainable future. It's possible with a role at ChemTreat.
ChemTreat, a Veralto company, is the nation's largest and fastest-growing specialty chemical company dedicated solely to industrial water treatment. We understand and respect the awe-inspiring power of water to impact industries, and to sustain and enhance lives. Our 2,000 associates across North and South America maximize this power for our customers-from power producers to food and beverage companies to the automotive industry-helping them grow their businesses while protecting people and the environment.
When you join the ChemTreat team and the broader Veralto network, you'll have the chance to shape the future of our planet and the future of your career. You'll have opportunities to build new skills and invest in your development, all while doing meaningful work that makes an everyday impact on the world's vital water resources.
Learn more about how our team is maximizing the power of water: *********************
We offer:
- Flexible working hours
- Professional onboarding and training options
- Powerful team looking forward to working with you
- Career coaching and development opportunities
- Health benefits
- 401(k)
Join a team that's shaping the future of industrial water treatment. This isn't just about polymers-it's about solving complex water challenges and driving sustainability. You'll be the go-to expert for advanced wastewater solutions that improve water quality, reduce environmental impact, and help clients meet their performance and cost objectives.
Reporting to the Senior Manager, Polymer and Pretreatment, the **Technical Services Consultant** is responsible for providing application support to sales representatives and clients in product screenings and treatment program selection, being responsible for troubleshooting treatment programs to meet the customer's cost and performance objectives and preparing written trip reports to document recommendations and results and to assist the sales representatives in advancing the selling process.
The ideal candidate for this remote role would be remote in Texas and Louisiana and travel throughout the continental U.S. on an average of three days/two nights per week (about 70% of travel).
**What You'll Do**
- Lead Technical Solutions: Provide hands-on application support for advanced wastewater treatment programs, including:
o Advanced oxidation processes
o Solids-liquid separation
o Biological treatment systems
o Heavy metal removal
o Odor control and sludge management
o Strategies for CO₂ footprint reduction
- Partner with Sales Teams: Conduct plant surveys, prepare proposals, deliver technical presentations, and guide treatment program selection.
- Troubleshoot & Optimize: Solve complex treatment challenges, train operators, and ensure programs deliver measurable results.
- Travel Nationwide: Average 3 days/2 nights per week to client sites across the U.S.
**What Makes You a Great Fit**
- Experience: 10-15 years in industrial water and wastewater treatment, with a strong track record in advanced treatment technologies.
- Education: Bachelor's or Master's in Chemistry, Biology, Engineering, or related field (or equivalent experience).
- Industry Knowledge: Deep understanding of chemical/refining and food & beverage sectors.
- Impact Mindset: Passion for sustainability and reducing environmental footprints.
ChemTreat is proud to be a part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way."
.
\#LI-MJ1
**US ONLY** **:**
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $145,000 - $155,000 USD per year.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available **here (********************************************* .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (*************************************** , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
$145k-155k yearly 60d+ ago
Service Advisor
Patterson Chevrolet of Kilgore
Service advisor job in Kilgore, TX
Job Title: ServiceAdvisor
Department: Service
Reports to: Service Manager
FLSA Status: Exempt
The serviceadvisor is responsible for scheduling service work in the service department and for selling additional services to customers.
Essential Duties & Responsibilities:
Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Maintain the prescribed standard for “hours per customer repair order written”
Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
Communicate with customer to determine the nature of their mechanical problem(s).
Obtain accurate customer and vehicle data.
Test-drive vehicle as necessary.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
Lift the hood of every vehicle and look underneath for potential additional repair needs.
If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
Notify dispatcher of incoming work.
Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
Establish each customer's method of payment. Obtain approval of credit, if necessary.
Obtain customer's signature on repair order; provide customer with a copy.
Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
Handle telephone inquiries regarding work in process and appointments.
Compare final invoice with original repair order.
Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
Deliver vehicle to customer and answer any questions.
Maintain follow up program on additional items found in need of repair.
Attend meetings as scheduled.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that work areas and customer waiting areas are kept clean.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
Six months to one year related experience and/or training preferred; or equivalent combination of education and experience.
Language Skills:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
______________________________ ________________
Signature (Employee) Date
______________________________ ________________
Signature (Supervisor) Date
$39k-69k yearly est. 60d+ ago
Service Advisor
Family Car Group
Service advisor job in Longview, TX
Job Description
ServiceAdvisor - Automotive
We need a ServiceAdvisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
Greet service department customers promptly and courteously-attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits Offered
Medical
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Discount Program
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today!
$39k-69k yearly est. 26d ago
Service Advisor - Toyota of Longview
Hiring Winners
Service advisor job in Longview, TX
Job DescriptionService Advisor - Toyota of Longview - TOYOTA EXPERIENCE PREFERRED!
Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a ServiceAdvisor; we need an expert in the art and science of customer service-someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.
Job Responsibilities
Attitude is everything-greet service department customers promptly and courteously
Listen to each customer and clearly articulate repair needs to techs
Upsell recommended/additional services using low-pressure, high-integrity methods
Provide accurate estimates of repair/maintenance costs
Adherence to dealership policy on customer vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended service plans
Inspect repair quality and ensure that all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
$39k-69k yearly est. 18d ago
Experienced Service Advisor
Peltier Ford
Service advisor job in Longview, TX
We are looking for individuals who can think on their feet and communicate effectively to join our team! As a ServiceAdvisor, you will primarily be responsible for initiating and processing requests for repair services, providing administrative support to the Service Department as well as keeping customers apprised of work progress. Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Vacation
Paid Holidays
Paid Maternity Leave
Paid Paternity Leave
Paid Bereavement
Paid Training
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$39k-69k yearly est. Auto-Apply 60d+ ago
Service Advisor
Freedomroads
Service advisor job in Tyler, TX
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 20d ago
Service Advisor
Patterson Chrysler Dodge Jeep Ram Tyler
Service advisor job in Tyler, TX
Job Description
Department: Service
Reports to: Service Manager
The serviceadvisor is responsible for scheduling service work in the service department and for selling additional services to customers.
Essential Duties & Responsibilities:
Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Maintain the prescribed standard for “hours per customer repair order written”
Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
Communicate with customer to determine the nature of their mechanical problem(s).
Obtain accurate customer and vehicle data.
Test-drive vehicle as necessary.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
Lift the hood of every vehicle and look underneath for potential additional repair needs.
If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
Notify dispatcher of incoming work.
Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
Establish each customer's method of payment. Obtain approval of credit, if necessary.
Obtain customer's signature on repair order; provide customer with a copy.
Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
Handle telephone inquiries regarding work in process and appointments.
Compare final invoice with original repair order.
Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
Deliver vehicle to customer and answer any questions.
Maintain follow up program on additional items found in need of repair.
Attend meetings as scheduled.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that work areas and customer waiting areas are kept clean.
$39k-69k yearly est. 14d ago
SERVICE ADVISOR-PATTERSON VW-TYLER
Patterson VW Tyler
Service advisor job in Tyler, TX
Job Description
This is a full-time on-site role located in Tyler, TX for a serviceadvisor at Patterson Volkswagen. The ServiceAdvisor will be responsible for providing excellent customer service, assessing vehicle issues, and recommending appropriate solutions. They will also communicate with the service team to ensure timely repairs and provide outstanding support to customers throughout the service process.
QUALIFICATIONS
Previous experience in customer service role.
Good knowledge of automotive systems and repairs.
Strong communication and interpersonal skills.
Ability to prioritize and multitask in a fast-paced environment.
Attention to detail and problem-solving skills.
Proficiency in computer systems and software.
$39k-69k yearly est. 21d ago
Service Advisor
Victory GMC
Service advisor job in Tyler, TX
Department: Service Reports to: Service Manager The serviceadvisor is responsible for scheduling service work in the service department and for selling additional services to customers. Essential Duties & Responsibilities: * Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
* Maintain the prescribed standard for "hours per customer repair order written"
* Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
* Communicate with customer to determine the nature of their mechanical problem(s).
* Obtain accurate customer and vehicle data.
* Test-drive vehicle as necessary.
* Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
* Lift the hood of every vehicle and look underneath for potential additional repair needs.
* If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
* Notify dispatcher of incoming work.
* Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
* Establish each customer's method of payment. Obtain approval of credit, if necessary.
* Obtain customer's signature on repair order; provide customer with a copy.
* Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
* Handle telephone inquiries regarding work in process and appointments.
* Compare final invoice with original repair order.
* Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
* Deliver vehicle to customer and answer any questions.
* Maintain follow up program on additional items found in need of repair.
* Attend meetings as scheduled.
* Establish and maintain good working relationships with customers to encourage repeat and referral business.
* Ensure that work areas and customer waiting areas are kept clean.
$39k-69k yearly est. 60d+ ago
Service Advisor
WPD IV LLC
Service advisor job in Gladewater, TX
Job DescriptionBill Dickason Chevrolet
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
Bill Dickason Chevrolet is a family-owned dealership, that prides itself on providing exceptional customer service.
Responsibilities:
As a ServiceAdvisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Keeping customer informed of service specials, completion times and service expenses.
Qualifications:
Previous ServiceAdvisor experience, preferred.
Prior experience as an automotive technician a plus.
A team player who is focused on providing exemplary customer service.
Basic mechanical understanding of an automobile.
Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
401(k) Retirement Plan
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$39k-69k yearly est. 21d ago
Service Advisor
EAG Automotive
Service advisor job in Mount Pleasant, TX
Job Description
ServiceAdvisor - Automotive
We need a ServiceAdvisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
Greet service department customers promptly and courteously-attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits
Health, Dental, Vision and paid time off.
About us
For over 30 years, we have been a family-owned and operated business committed to providing a supportive and growth-oriented work environment. We strongly believe in promoting from within and investing in the long-term success of our team members.
We offer a comprehensive benefits package including health, dental, and vision insurance, short-term disability, and Aflac products. Employees are also eligible for paid vacation after their first year of service.
$39k-68k yearly est. 30d ago
Auto Dealership Service Advisor
Stanleys Auto Repair
Service advisor job in Mount Pleasant, TX
Auto Dealership ServiceAdvisor Department: Service Location: Mount Pleasant, TX START YOUR APPLICATION Experienced Automotive ServiceAdvisor Stanley Chrysler Dodge Jeep Gilmer Are you an experienced ServiceAdvisor ready for more than just a job? Do you want an opportunity to create a great life for yourself and truly impact customer satisfaction? Stanley Chrysler Dodge Jeep in Gilmer, Texas is growing, and we're looking for a skilled, self-starting professional to join our team!
We pride ourselves on being a "Community of Opportunity" where your expertise is valued and your career can thrive.
What You'll Bring to the Team:
As our ServiceAdvisor, you'll be the crucial link between our customers and our expert technicians, ensuring an exceptional customer experience from start to finish. Your responsibilities will include:
* Selling and scheduling needed service work with precision and clarity.
* Greeting customers promptly and warmly, gathering essential vehicle information.
* Accurately documenting vehicle problems on repair orders and test-driving as needed.
* Advising customers on maintenance, providing accurate cost estimates, and securing authorization.
* Managing the repair process from start to finish, including dispatch, progress checks, and follow-up.
* Explaining completed work and charges clearly to customers.
* Maintaining high customer satisfaction standards and addressing inquiries effectively.
* Overseeing vehicle quality control, including preparing vehicles for delivery and inspecting for body work.
* Maintaining required manufacturer training and certifications.
Why You'll Love Working Here:
* Competitive Compensation & Growth: This isn't just about a paycheck; it's about building a great life.
* Comprehensive Healthcare: Affordable Medical, Dental, & Vision benefits sponsored by the employer.
* Financial Security: 401k participation and company-paid Life and Long-Term Disability Insurance.
* Professional Development: Benefit from Paid Training and a Referral Program.
* Employee Perks: Enjoy Vehicle Purchasing Discounts.
* Supportive Environment: Work in a true Community / Family Oriented Work Environment.
* Work-Life Balance: Accrue Paid Time Off.
We're Looking for Someone Who Is:
* An experienced ServiceAdvisor (prior dealership experience is a big plus!).
* A self-starter with excellent computer proficiency.
* Skilled in sales and customer service.
* Proficient with social media (a plus!).
* Bilingual (English/Spanish) is not required, but a significant advantage!
* Reliable, punctual, and a team player with a professional appearance.
* Has a valid drivers license and can pass a motor vehicle record test, background check, and drug screen.
This role requires standing for long periods and occasionally lifting up to 50 pounds.
Ready to build your best life with us? TEXT "LUVSERVICE" TO ************** to apply now!
Disclaimer: This job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
START YOUR APPLICATION
2026 Stanley Automotive
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$40k-53k yearly est. 50d ago
Customer Service Advisor - Tyler, TX
Stonebriar Auto Services
Service advisor job in Tyler, TX
We're seeking talented candidates for full-time and part-time Guest ServiceAdvisor (also called Customer ServiceAdvisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
Imagine yourself... + Doing meaningful work that makes an everyday impact on the world around you. + Joining a company with a proven track record of success and an exciting future. + Contributing to a brighter, more sustainable future. It's possible with a role at ChemTreat.
ChemTreat, a Veralto company, is the nation's largest and fastest-growing specialty chemical company dedicated solely to industrial water treatment. We understand and respect the awe-inspiring power of water to impact industries, and to sustain and enhance lives. Our 2,000 associates across North and South America maximize this power for our customers-from power producers to food and beverage companies to the automotive industry-helping them grow their businesses while protecting people and the environment.
When you join the ChemTreat team and the broader Veralto network, you'll have the chance to shape the future of our planet and the future of your career. You'll have opportunities to build new skills and invest in your development, all while doing meaningful work that makes an everyday impact on the world's vital water resources.
Learn more about how our team is maximizing the power of water: *********************
We offer:
- Flexible working hours
- Professional onboarding and training options
- Powerful team looking forward to working with you
- Career coaching and development opportunities
- Health benefits
- 401(k)
Join a team that's shaping the future of industrial water treatment. This isn't just about polymers-it's about solving complex water challenges and driving sustainability. You'll be the go-to expert for advanced wastewater solutions that improve water quality, reduce environmental impact, and help clients meet their performance and cost objectives.
Reporting to the Senior Manager, Polymer and Pretreatment, the **Technical Services Consultant** is responsible for providing application support to sales representatives and clients in product screenings and treatment program selection, being responsible for troubleshooting treatment programs to meet the customer's cost and performance objectives and preparing written trip reports to document recommendations and results and to assist the sales representatives in advancing the selling process.
The ideal candidate for this remote role would be remote in Texas and Louisiana and travel throughout the continental U.S. on an average of three days/two nights per week (about 70% of travel).
**What You'll Do**
- Lead Technical Solutions: Provide hands-on application support for advanced wastewater treatment programs, including:
o Advanced oxidation processes
o Solids-liquid separation
o Biological treatment systems
o Heavy metal removal
o Odor control and sludge management
o Strategies for CO₂ footprint reduction
- Partner with Sales Teams: Conduct plant surveys, prepare proposals, deliver technical presentations, and guide treatment program selection.
- Troubleshoot & Optimize: Solve complex treatment challenges, train operators, and ensure programs deliver measurable results.
- Travel Nationwide: Average 3 days/2 nights per week to client sites across the U.S.
**What Makes You a Great Fit**
- Experience: 10-15 years in industrial water and wastewater treatment, with a strong track record in advanced treatment technologies.
- Education: Bachelor's or Master's in Chemistry, Biology, Engineering, or related field (or equivalent experience).
- Industry Knowledge: Deep understanding of chemical/refining and food & beverage sectors.
- Impact Mindset: Passion for sustainability and reducing environmental footprints.
ChemTreat is proud to be a part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way."
.
\#LI-MJ1
**US ONLY** **:**
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $145,000 - $155,000 USD per year.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available **here (********************************************* .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (*************************************** , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Imagine yourself… * Doing meaningful work that makes an everyday impact on the world around you. * Joining a company with a proven track record of success and an exciting future. * Contributing to a brighter, more sustainable future. It's possible with a role at ChemTreat.
ChemTreat, a Veralto company, is the nation's largest and fastest-growing specialty chemical company dedicated solely to industrial water treatment. We understand and respect the awe-inspiring power of water to impact industries, and to sustain and enhance lives. Our 2,000 associates across North and South America maximize this power for our customers-from power producers to food and beverage companies to the automotive industry-helping them grow their businesses while protecting people and the environment.
When you join the ChemTreat team and the broader Veralto network, you'll have the chance to shape the future of our planet and the future of your career. You'll have opportunities to build new skills and invest in your development, all while doing meaningful work that makes an everyday impact on the world's vital water resources.
Learn more about how our team is maximizing the power of water: *********************
We offer:
* Flexible working hours
* Professional onboarding and training options
* Powerful team looking forward to working with you
* Career coaching and development opportunities
* Health benefits
* 401(k)
Join a team that's shaping the future of industrial water treatment. This isn't just about polymers-it's about solving complex water challenges and driving sustainability. You'll be the go-to expert for advanced wastewater solutions that improve water quality, reduce environmental impact, and help clients meet their performance and cost objectives.
Reporting to the Senior Manager, Polymer and Pretreatment, the Technical Services Consultant is responsible for providing application support to sales representatives and clients in product screenings and treatment program selection, being responsible for troubleshooting treatment programs to meet the customer's cost and performance objectives and preparing written trip reports to document recommendations and results and to assist the sales representatives in advancing the selling process.
The ideal candidate for this remote role would be remote in Texas and Louisiana and travel throughout the continental U.S. on an average of three days/two nights per week (about 70% of travel).
What You'll Do
* Lead Technical Solutions: Provide hands-on application support for advanced wastewater treatment programs, including:
o Advanced oxidation processes
o Solids-liquid separation
o Biological treatment systems
o Heavy metal removal
o Odor control and sludge management
o Strategies for CO₂ footprint reduction
* Partner with Sales Teams: Conduct plant surveys, prepare proposals, deliver technical presentations, and guide treatment program selection.
* Troubleshoot & Optimize: Solve complex treatment challenges, train operators, and ensure programs deliver measurable results.
* Travel Nationwide: Average 3 days/2 nights per week to client sites across the U.S.
What Makes You a Great Fit
* Experience: 10-15 years in industrial water and wastewater treatment, with a strong track record in advanced treatment technologies.
* Education: Bachelor's or Master's in Chemistry, Biology, Engineering, or related field (or equivalent experience).
* Industry Knowledge: Deep understanding of chemical/refining and food & beverage sectors.
* Impact Mindset: Passion for sustainability and reducing environmental footprints.
ChemTreat is proud to be a part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way."
.
#LI-MJ1
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $145,000 - $155,000 USD per year.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
$145k-155k yearly 60d+ ago
Service Advisor-Patterson Vw-Tyler
Patterson VW Tyler
Service advisor job in Tyler, TX
This is a full-time on-site role located in Tyler, TX for a serviceadvisor at Patterson Volkswagen. The ServiceAdvisor will be responsible for providing excellent customer service, assessing vehicle issues, and recommending appropriate solutions. They will also communicate with the service team to ensure timely repairs and provide outstanding support to customers throughout the service process.
QUALIFICATIONS
Previous experience in customer service role.
Good knowledge of automotive systems and repairs.
Strong communication and interpersonal skills.
Ability to prioritize and multitask in a fast-paced environment.
Attention to detail and problem-solving skills.
Proficiency in computer systems and software.
$39k-69k yearly est. 60d+ ago
Service Advisor
Patterson Chrysler Dodge Jeep Ram Tyler
Service advisor job in Tyler, TX
Department: Service
Reports to: Service Manager
The serviceadvisor is responsible for scheduling service work in the service department and for selling additional services to customers.
Essential Duties & Responsibilities:
Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Maintain the prescribed standard for “hours per customer repair order written”
Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
Communicate with customer to determine the nature of their mechanical problem(s).
Obtain accurate customer and vehicle data.
Test-drive vehicle as necessary.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
Lift the hood of every vehicle and look underneath for potential additional repair needs.
If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
Notify dispatcher of incoming work.
Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
Establish each customer's method of payment. Obtain approval of credit, if necessary.
Obtain customer's signature on repair order; provide customer with a copy.
Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
Handle telephone inquiries regarding work in process and appointments.
Compare final invoice with original repair order.
Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
Deliver vehicle to customer and answer any questions.
Maintain follow up program on additional items found in need of repair.
Attend meetings as scheduled.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that work areas and customer waiting areas are kept clean.
$39k-69k yearly est. 60d+ ago
Service Advisor
EAG Automotive
Service advisor job in Mount Pleasant, TX
Experienced ServiceAdvisor - Automotive
We are seeking an experienced ServiceAdvisor to join our team. As a ServiceAdvisor, you will be responsible for assisting customers with their automotive service needs and ensuring customer satisfaction.
Responsibilities:
Greet customers and assist them in determining their automotive service needs.
Recommend appropriate service solutions and explain the services in detail.
Schedule appointments for customers and ensure timely completion of service.
Provide accurate and detailed estimates for services and obtain customer approval.
Manage customer service concerns and resolve issues in a timely and effective manner.
Maintain accurate and organized records of customer interactions and service transactions.
Work closely with service technicians to ensure smooth communication and timely completion of work.
Meet or exceed customer satisfaction goals and sales targets.
Qualifications:
2 years of experience as a ServiceAdvisor in an automotive dealership or repair shop.
Strong customer service and communication skills.
Ability to multi-task and prioritize work in a fast-paced environment.
Familiarity with automotive repair terminology, methods, and procedures.
Proficiency in using computer software programs, such as automotive service software.
We offer competitive compensation and benefits packages, including medical, dental, and vision insurance, paid time off, and opportunities for career advancement.
About us
For over 30 years, we have been a family-owned and operated business committed to providing a supportive and growth-oriented work environment. We strongly believe in promoting from within and investing in the long-term success of our team members.
We offer a comprehensive benefits package including health, dental, and vision insurance, short-term disability, and Aflac products. Employees are also eligible for paid vacation after their first year of service.
If you are an experienced ServiceAdvisor looking for a new opportunity, we encourage you to apply. We are an equal-opportunity employer and welcome candidates from diverse backgrounds
How much does a service advisor earn in Longview, TX?
The average service advisor in Longview, TX earns between $30,000 and $88,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Longview, TX
$52,000
What are the biggest employers of Service Advisors in Longview, TX?
The biggest employers of Service Advisors in Longview, TX are: