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Service advisor jobs in Roanoke, VA

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  • Service Planning Agent

    The United States Secret Service 4.4company rating

    Service advisor job in Roanoke, VA

    Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service. During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States. * Planning and implementing security designs for National Special Security Events. This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory. Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process. You must obtain a Top Secret Clearance and retain it during your career. Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD. Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas. Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959. By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs. See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
    $25k-32k yearly est. 1d ago
  • Ford Service Advisor

    Berglund Ford Mazda

    Service advisor job in Salem, VA

    Berglund Ford Salem is looking for a stellar automotive service advisor. Our service Department continues to grow and we are seeking fun and energetic people with a strong work ethic to join our team. We provide a positive culture and the opportunity to work in a professional environment. We are a very busy dealership with steady workflow and an experienced service team. Our ideal candidate will have excellent customer service skills. Automotive Service Advisor / Writer Experience is a must! Additionally, we offer the opportunity for very competitive income, benefits, and an enjoyable work environment. WE OFFER: Excellent growth potential with growing organization Life, Disability, & Health Insurance 401K Paid Vacation Paid Holidays RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers REQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must Above average energy level Desire for a long term career with a growing organization Personal and professional integrity Good driving record service writer, service advisor, ford advisor, ford service, ford writer, ford service sales, service sales, service consultant, ford service consultant
    $39k-72k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Freedomroads

    Service advisor job in Roanoke, VA

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 9d ago
  • Service Advisor

    Virginia Truck Center 3.8company rating

    Service advisor job in Roanoke, VA

    Imagine earning more as an elite team member of a stable dealership that continues to grow meaning advancement opportunities for you. Experience a more rewarding career with less hours, less stress, and an incredible support system. Enjoy a better work environment that is all about customer service rather than hitting quotas. Excel Truck Group is seeking a 1st shift Service Advisor to join our Roanoke, VA team. If you are a truck or auto service advisor or if you have strong administrative skills, and truck or automotive technical skills, this is a career you should explore! Some of the benefits to you: Industry leading pay: Base compensation range starts between $55,000-$75,000 annually, plus monthly performance bonus Bonus opportunities - Earn additional monthly bonus opportunities! This includes a monthly shift differential bonus of $400, plus a monthly performance bonus. Strong benefits package - Includes multiple health plans to choose from with great coverage, dental, short and long-term disability, optional insurances, 401k with match, generous PTO, 6 paid holidays. Desirable schedule - 1st shift Monday-Friday weekday schedule. Environment - Enjoy better hours and no fluctuation in compensation and schedule that you would normally experience with a dealership. You will also have a better communication system in place to provide better customer service and expedite process seamlessly as needed Advancement - As you learn our business, you will be able to move into a Service Office Supervisor role as well as other opportunities throughout the company Stability - Excel Truck Group sells and supports Freightliner, the #1 manufacturer of trucks on the road today with 40% of the market share. Join an established dealer that has been in business since 1981, over 800 employees with 10 locations serving the mid-Atlantic market. Family-owned - Get to know the owners of the company! See how active they are within the organization and how much they care about their employees. Key Responsibilities: Provide administrative assistance supporting a high-volume Truck Service team. Support the diagnostic, repair estimate, commitment of payment, repair, and vital communication as a part of the repair process (opening and closing RO's). Communicates promptly addresses and resolves customer concerns and service follow-up issues. Build productive working relationships with fellow employees through clear communications. Has an approachable style; fosters open communication through active listening. Ask relevant questions regarding repair or service request to ensure proper servicing of vehicle. Maintain open communications with our technicians, management team and customers regarding job/repair status changes. Follow up with customers to ensure they are satisfied with the service they received. Promote cooperation and teamwork among technicians and support staff. Assists other Service Advisors when needed. May assist or lead the dispatch process of drivers to pick-up and deliver trucks to and from our customers. Support our Safety Culture and is committed to our Elite Support principles. Perform all other related duties as assigned to support our dealership and our customer. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
    $55k-75k yearly Auto-Apply 60d+ ago
  • Service Advisor

    Excel Truck Group 3.9company rating

    Service advisor job in Roanoke, VA

    Job Description Imagine earning more as an elite team member of a stable dealership that continues to grow meaning advancement opportunities for you. Experience a more rewarding career with less hours, less stress, and an incredible support system. Enjoy a better work environment that is all about customer service rather than hitting quotas. Excel Truck Group is seeking a 1st shift Service Advisor to join our Roanoke, VA team. If you are a truck or auto service advisor or if you have strong administrative skills, and truck or automotive technical skills, this is a career you should explore! Some of the benefits to you: Industry leading pay: Base compensation range starts between $55,000-$75,000 annually, plus monthly performance bonus Bonus opportunities - Earn additional monthly bonus opportunities! This includes a monthly shift differential bonus of $400, plus a monthly performance bonus. Strong benefits package - Includes multiple health plans to choose from with great coverage, dental, short and long-term disability, optional insurances, 401k with match, generous PTO, 6 paid holidays. Desirable schedule - 1st shift Monday-Friday weekday schedule. Environment - Enjoy better hours and no fluctuation in compensation and schedule that you would normally experience with a dealership. You will also have a better communication system in place to provide better customer service and expedite process seamlessly as needed Advancement - As you learn our business, you will be able to move into a Service Office Supervisor role as well as other opportunities throughout the company Stability - Excel Truck Group sells and supports Freightliner, the #1 manufacturer of trucks on the road today with 40% of the market share. Join an established dealer that has been in business since 1981, over 800 employees with 10 locations serving the mid-Atlantic market. Family-owned - Get to know the owners of the company! See how active they are within the organization and how much they care about their employees. Key Responsibilities: Provide administrative assistance supporting a high-volume Truck Service team. Support the diagnostic, repair estimate, commitment of payment, repair, and vital communication as a part of the repair process (opening and closing RO's). Communicates promptly addresses and resolves customer concerns and service follow-up issues. Build productive working relationships with fellow employees through clear communications. Has an approachable style; fosters open communication through active listening. Ask relevant questions regarding repair or service request to ensure proper servicing of vehicle. Maintain open communications with our technicians, management team and customers regarding job/repair status changes. Follow up with customers to ensure they are satisfied with the service they received. Promote cooperation and teamwork among technicians and support staff. Assists other Service Advisors when needed. May assist or lead the dispatch process of drivers to pick-up and deliver trucks to and from our customers. Support our Safety Culture and is committed to our Elite Support principles. Perform all other related duties as assigned to support our dealership and our customer. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
    $55k-75k yearly 25d ago
  • Service Advisor

    Lithia & Driveway

    Service advisor job in Roanoke, VA

    Dealership:L0599 Priority Honda Roanoke Attention Experienced Automotive Service Advisors/Consultants! Priority Honda Roanoke is NOW HIRING! If you are an experienced Automotive Service Advisor with a proven track record of performance, then WE WANT TO SPEAK WITH YOU! Are you ready to take your career to the next level? Advance your career with a Fortune 500 Company that can offer you industry-leading benefits and tremendous career advancement opportunity! Priority Honda Roanoke, now part of the Lithia & Driveway family of over 300 dealerships across the nation, is offering a terrific opportunity for talented, ambitious Service Advisors who have Highline experience. If you are passionate about providing excellent customer service and have the drive and determination to succeed, now is the time to join our service team! Who are we looking for? · Previous experience of 1+ years as a dealership Service Advisor, preferred · Ability to work in a fast-paced environment · CDK experience a plus · General knowledge of automotive mechanical operations · Dependable, friendly, enthusiastic, and self-motivated · Polished and professional · Highly organized with superior time management and prioritization skills · Valid Driver's License with an insurable driving record · Computer proficient What do we offer? We offer industry leading comprehensive compensation and benefits package and all the tools you will need to be successful. Busy shop with outstanding earning potential Professional, fun, work environment Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-term Disability Insurance Company-paid Life Insurance 401(k) Retirement Plan with employer contribution Employee Stock Purchase Program Plenty of opportunity for advancement Vehicle Purchase Discounts Wellness programs We are an equal opportunity employer and a drug-free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.
    $39k-72k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Berglund Luxury Roanoke

    Service advisor job in Roanoke, VA

    Luxury Automotive Service Advisor / Writer Our Service Department at Berglund Luxury Roanoke continues to grow and we are seeking fun and energetic Service Advisor with a strong work ethic to join our team. We provide a positive culture and the opportunity to work in a professional environment. We are a very busy dealership with a steady workflow and an experienced service team. Our ideal candidate will have excellent customer service skills. Automotive Service Advisor / Writer Experience is a must! Additionally, we offer the opportunity for very competitive income, benefits, and an enjoyable work environment. WE OFFER: Excellent growth potential with growing organization Life, Disability, & Health Insurance 401K Paid Vacation RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers REQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must Above average energy level Desire for a long term career with a growing organization Personal and professional integrity Service, Service Advisor, Service Sales, Automotive, Auto
    $39k-72k yearly est. Auto-Apply 60d+ ago
  • Kia Service Advisor

    Kia of Lynchburg

    Service advisor job in Lynchburg, VA

    Kia Service Advisor / Writer Our service Department continues to grow and we are seeking fun and energetic people with a strong work ethic to join our team. We provide a positive culture and the opportunity to work in a professional environment. Advisor - Writer to join our growing team. We are a very busy dealership with steady workflow and an experienced service team. Our ideal candidate will have excellent customer service skills. Automotive Service Advisor / Writer Experience is a must! Additionally, we offer the opportunity for very competitive income, benefits, and an enjoyable work environment. WE OFFER: Excellent growth potential with growing organization Life, Disability, & Health Insurance 401K Paid Vacation RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers REQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must Above average energy level Desire for a long term career with a growing organization Personal and professional integrity Service, Service Advisor, Service Sales, Automotive, Auto, Auto Estimator, Kia Advisor, Kia Service Advisor, Hyundai Service Advisor, Hyundai Advisor, Hyundai Writer, Service Writer, Service Consultant,
    $39k-74k yearly est. Auto-Apply 60d+ ago
  • Service Advisor - Toyota

    Berglund Toyota

    Service advisor job in Lynchburg, VA

    At Berglund Toyota, we are passionate about delivering exceptional automotive experiences and setting the bar for customer satisfaction. As a leading Toyota dealership, we pride ourselves on our innovative approach, supportive team environment, and commitment to excellence. If you're eager to grow your career with a dynamic company that values your talent, this is your chance to be part of something special-helping customers drive with confidence and expanding your skills in a thriving industry. Job Responsibilities: Greet customers and listen to their vehicle concerns Explain service options and estimates clearly Schedule service appointments and manage customer flow Communicate effectively with technicians and customers Ensure customer satisfaction through quality service Upsell additional services when appropriate Maintain accurate service records Qualifications: Previous experience as a Service Advisor or in a similar role preferred Excellent communication and customer service skills Knowledge of automotive systems and repair procedures Ability to multi-task and work in a fast-paced environment Valid driver's license and good driving record Bilingual skills are a plus Benefits: Competitive salary plus performance incentives Health, dental, and vision insurance Paid time off and holidays Training and career development opportunities Employee discounts on services, parts, and vehicles.
    $39k-74k yearly est. Auto-Apply 45d ago
  • Service Advisor / Larry's Tire New Store

    Justice Retail Operations

    Service advisor job in Lynchburg, VA

    Job DescriptionSalary: Greeting customers and scheduling service appointments Cataloguing customers concerns and comments Writing service orders and descriptions of problems and repairs Translating customers repair problems into standard repair terminology Explaining repairs to customers Test-driving vehicles to confirm service repairs Estimating the cost and time needed for repairs Handling customer complaints
    $39k-74k yearly est. 10d ago
  • Service Advisor

    Berglund/Farrell Automotive 4.1company rating

    Service advisor job in Lynchburg, VA

    Do you have Automotive dealership experience? Do you enjoy a fast paced work environment? Do you want uncapped earning potential? If you answered yes to these questions, then we are interested in you. Berglund Automotive group is searching for a service advisor at one of our Lynchburg stores. This is a full time position with room to grow in a well established locally owned dealership. What we offer: Excellent growth potential with a growing organization Life, Disability, & Health Insurances 401k Paid vacation for the first year Employee pricing Safe work environment Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance based on age, mileage, and history of the vehicle Prepare a complete and accurate estimate of recommendations to your client Monitor the progress of each vehicle through the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers. Requirements Proven record of achieving exceptional customer satisfaction Past experience as a service advisor is recommended, but any automotive experience will be considered Above average energy level Desire for a long term career with a growing organization Personal and professional integrity Service Advisor, Service Writer, Service, Fixed, Auto, Auto Advisor, Kia, Toyota, Subaru, Nissan, Mazda, Hyundai, Honda, Ford, GMC, Chevrolet, Chevy, Dodge, Chrysler, Jeep, Ram, Lexus, Lincoln, Cadillac, Used Car, BMW, Mercedes, Volvo, Advisor, Audi, Buick, Genesis, Jaguar, Porsche, Acura, Volkswagen, Tesla, Rivian
    $35k-58k yearly est. Auto-Apply 60d+ ago
  • Customer Service/Service Advisor

    Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska

    Service advisor job in Glenvar, VA

    The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
    $16-25 hourly Auto-Apply 18d ago
  • Business Service Specialist II

    Farm Credit Services of America 4.7company rating

    Service advisor job in Rocky Mount, VA

    Join Our Team as a Business Service Specialist! Salary Range: $34,400 - $48,800 + incentive opportunities From your very first day, you'll be part of a dynamic, customer-focused team that's passionate about making a difference in our members' lives and supporting local communities. As a Business Service Specialist (BSS), you'll be the welcoming face of our office, helping customers with their financial needs, supporting lending operations, and ensuring everything runs smoothly behind the scenes. This role is perfect for someone who thrives in a fast-paced, people-centered environment and takes pride in delivering exceptional service every single day. What You'll Do • Be the friendly first point of contact for customers, in person and by phone • Process daily payments, deposits, and loan transactions with accuracy and care • Create checks and wire disbursements for loan and account proceeds • Schedule loan closings and assist with customer inquiries • Keep customer information accurate and up to date • Support marketing and sales initiatives to help your branch grow • Step in to assist at other branches when needed, every day is a little different! Why You'll Love It Here We offer a supportive, team-oriented environment where your contributions truly matter. You'll have opportunities to grow your career, learn new skills, and be part of an organization that values integrity, service, and community. Required Qualifications • High school diploma or equivalent. • Three plus years of work experience in lending, finance, or related • Exceptional customer service skills • Strong interpersonal skills • Skilled in applying sound judgment and decision-making • Knowledge of credit and accounting policies and procedures • Excellent oral and written communication skills • Superior attention to detail • Approach work with high standards and a positive attitude • Ability to travel to other offices to cover for others in the BSS role who are out of the office, and minimal travel for training (FCV is an EEO/AA employer, including veterans and individuals with disabilities.) If you need a reasonable accommodation for any part of the employment process, please contact me by email at ************************* and let me know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
    $34.4k-48.8k yearly Auto-Apply 60d+ ago
  • Customer Service Advisor - Christiansburg/Blacksburg VA

    Virginia Lube

    Service advisor job in Blacksburg, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information from the customer, offering the customer recommendations, and communicating orders to technicians for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-31k yearly est. 3d ago
  • Customer Service Advisor

    Virginia Lube/Jiffy Lube

    Service advisor job in Lynchburg, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations for their vehicles, and communicating orders for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-32k yearly est. 3d ago
  • Records & Enrollment Services Specialist

    Virginia Tech 4.1company rating

    Service advisor job in Blacksburg, VA

    Apply now Back to search results Job no: 534502 Work type: Staff Senior management: Executive VP & Provost Department: Registrar Job Description The Office of the University Registrar is looking for an individual to join our team as a Records & Enrollment Services Specialist. As the welcoming face of our dynamic office, you will play a pivotal role in delivering exceptional customer support and service. Joining our team means becoming a part of an inclusive and supportive work environment. You will have the opportunity to engage with a diverse range of individuals, learn from experienced professionals, and contribute to the success of both the office and the university. Important Points 1) You will be joining the Office of the University Registrar: a department dedicated to assisting students in navigating their academic journey at Virginia Tech from admission to beyond graduation. 2) You will report directly to the Assistant Registrar for Records and Enrollment. This position is a university staff, regular, calendar-year staff appointment. 3) The ideal candidate for this position is: * Detail-oriented and committed to accuracy in all tasks. * Customer service focused, treating every interaction as an opportunity to build trust. * Team-oriented, actively supporting colleagues and contributing to a positive workplace. * Accountable, following through on commitments and adhering to established procedures. * Receptive to feedback, with a growth mindset and willingness to learn. * Adaptable, ready to take on new responsibilities. 4) You will have the chance to expand your knowledge of the university and pursue career advancement within the Office of the University Registrar. 5) The salary of this position is commensurate with experience up to an expected budget max of $42,918, accompanied by a comprehensive benefits package that includes health insurance, paid leave, and retirement options. Required Qualifications * Demonstrated ability to provide exceptional customer service with professionalism and courtesy in a high-volume environment * Strong attention to detail with the ability to maintain accuracy under pressure * Demonstrated ability to communicate effectively, clearly, and respectfully with a diverse range of individuals * Ability to follow established policies, procedures, and directives with consistency and reliability * Strong interpersonal skills, including the ability to work as a collaborative team member and receive constructive feedback openly * Excellent organizational and problem-solving skills; ability to prioritize tasks and manage multiple responsibilities in a fast-paced office * Proficiency with common office technologies, including data entry, word processing, spreadsheets, email, and internet navigation * Prior office support experience in an academic or professional setting Preferred Qualifications * Experience with an academic database (such as Banner) or other large-scale relational database systems * Previous receptionist or first-point-of-contact experience in an academic setting * Familiarity with FERPA (Family Educational Rights and Privacy Act) * Knowledge of university policies and procedures Review Date Review of applications will begin on Monday, October 27 Additional Information The successful candidate will be required to have a criminal conviction check About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Robin Lucas at ************** during regular business hours at least 10 business days prior to the event. Advertised: October 13, 2025 Applications close:
    $42.9k yearly 55d ago
  • Service Advisor

    Berglund Luxury Roanoke

    Service advisor job in Roanoke, VA

    Job Description Luxury Automotive Service Advisor / Writer Our Service Department at Berglund Luxury Roanoke continues to grow and we are seeking fun and energetic Service Advisor with a strong work ethic to join our team. We provide a positive culture and the opportunity to work in a professional environment. We are a very busy dealership with a steady workflow and an experienced service team. Our ideal candidate will have excellent customer service skills. Automotive Service Advisor / Writer Experience is a must! Additionally, we offer the opportunity for very competitive income, benefits, and an enjoyable work environment. WE OFFER: Excellent growth potential with growing organization Life, Disability, & Health Insurance 401K Paid Vacation RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers REQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must Above average energy level Desire for a long term career with a growing organization Personal and professional integrity Service, Service Advisor, Service Sales, Automotive, Auto
    $39k-72k yearly est. 16d ago
  • Service Advisor

    Berglund Automotive 4.1company rating

    Service advisor job in Lynchburg, VA

    Job Description Do you have Automotive dealership experience? Do you enjoy a fast paced work environment? Do you want uncapped earning potential? If you answered yes to these questions, then we are interested in you. Berglund Automotive group is searching for a service advisor at one of our Lynchburg stores. This is a full time position with room to grow in a well established locally owned dealership. What we offer: Excellent growth potential with a growing organization Life, Disability, & Health Insurances 401k Paid vacation for the first year Employee pricing Safe work environment Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance based on age, mileage, and history of the vehicle Prepare a complete and accurate estimate of recommendations to your client Monitor the progress of each vehicle through the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers. Requirements Proven record of achieving exceptional customer satisfaction Past experience as a service advisor is recommended, but any automotive experience will be considered Above average energy level Desire for a long term career with a growing organization Personal and professional integrity Service Advisor, Service Writer, Service, Fixed, Auto, Auto Advisor, Kia, Toyota, Subaru, Nissan, Mazda, Hyundai, Honda, Ford, GMC, Chevrolet, Chevy, Dodge, Chrysler, Jeep, Ram, Lexus, Lincoln, Cadillac, Used Car, BMW, Mercedes, Volvo, Advisor, Audi, Buick, Genesis, Jaguar, Porsche, Acura, Volkswagen, Tesla, Rivian
    $35k-58k yearly est. 31d ago
  • Customer Service Advisor

    Virginia Lube/Jiffy Lube

    Service advisor job in Madison Heights, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations for their vehicles, and communicating orders for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-32k yearly est. 3d ago
  • Customer Service Advisor - Christiansburg/Blacksburg VA

    Virginia Lube

    Service advisor job in Christiansburg, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information from the customer, offering the customer recommendations, and communicating orders to technicians for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-31k yearly est. 27d ago

Learn more about service advisor jobs

How much does a service advisor earn in Roanoke, VA?

The average service advisor in Roanoke, VA earns between $29,000 and $95,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Roanoke, VA

$53,000

What are the biggest employers of Service Advisors in Roanoke, VA?

The biggest employers of Service Advisors in Roanoke, VA are:
  1. Berglund Ford Mazda
  2. Berglund Luxury Roanoke
  3. Excel Truck Group
  4. VIRGINIA TRUCK CENTER
  5. Freedomroads
  6. Lithia & Driveway
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