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Service advisor jobs in Roanoke, VA - 379 jobs

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  • Service Advisor

    Camping World Holdings, Inc. 4.3company rating

    Service advisor job in Roanoke, VA

    Determine specialized product needs and services by working directly with customers. Suggest add-on sales to increase average transactions. Provide price estimates for designated installations prior to scheduling appointments. Keep customers apprised Service Advisor, Advisor, Retail, Compensation
    $32k-44k yearly est. 6d ago
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  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Service advisor job in Dublin, VA

    Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $24k-30k yearly est. 3d ago
  • Motorcycle Service Advisor

    Motorrad Dealer Technician

    Service advisor job in Salem, VA

    If you love to ride, and if you enjoy being around others who share your passion for motorcycles, consider a new Service Advisor position with Frontline Eurosports in Salem, VA. Salem is located amidst the beautiful southwest Virginia mountains with some of the most sought after on and off-road motorcycling terrain anywhere. Frontline Eurosports has built a workforce reflective of the communities they aim to serve, with the best products and services they offer. This dealer commits significant resources toward growth and opportunity for their team members. They provide for future development through training, opportunity for advancement, and quality of life. Frontline Eurosports is an Employer committed to the principle of individual development. Job Description / Expectations Frontline Eurosports is seeking a experienced Service Advisor who loves motorcycles and wants to apply their passion for riding to supporting equally passionate customers. This Service Advisor will be expected to have a positive, willing attitude that fits well within the dealership environment supporting both team members and customers. This position includes supporting customers with service and parts sales, handling telephone calls with service customers, answering questions and finding answers from appropriate team members, and assisting with motorcycle and product movement about the shop. Requirements / Preferences · Current valid motorcycle license and the ability to ride · Personable rapport with customers and team members · The right Candidate must have great keyboard skills and a willingness/ability to quickly learn unfamiliar logistical software, Be familiar with Lightspeed Evo or other powersports DMS system · Ability to stand for extended periods of time, lift 50 pounds, assist with pushing or pulling motorcycles on & off lifts · Ability to sell and close a sale · Ability and desire to continually learn · A previous or current position in a similar sales of customer-service oriented field · Honesty, fairness and respect for all customers and team members · Willingness to work with all departments as needed for the overall success of our organization · Ability to relocate if necessary Compensation, Benefits, Hours Competitive compensation + aggressive commission package Health Insurance Dental and Vision Insurance Paid time off 401k Plan Family Leave Employee Discounts Paid Educational Requirements and Electives Potential for advancement Work week: March - November, Tuesday - Friday 9:00AM - 6:00 PM. Winter hours: December - February, Saturday 10:00AM - 3:00PM Saturdays 9:00 - 3:00
    $39k-72k yearly est. 60d+ ago
  • Ford Service Advisor

    Berglund Ford Mazda

    Service advisor job in Salem, VA

    Berglund Ford Salem is looking for a stellar automotive service advisor. Our service Department continues to grow and we are seeking fun and energetic people with a strong work ethic to join our team. We provide a positive culture and the opportunity to work in a professional environment. We are a very busy dealership with steady workflow and an experienced service team. Our ideal candidate will have excellent customer service skills. Automotive Service Advisor / Writer Experience is a must! Additionally, we offer the opportunity for very competitive income, benefits, and an enjoyable work environment. WE OFFER: Excellent growth potential with growing organization Life, Disability, & Health Insurance 401K Paid Vacation Paid Holidays RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers REQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must Above average energy level Desire for a long term career with a growing organization Personal and professional integrity Good driving record service writer, service advisor, ford advisor, ford service, ford writer, ford service sales, service sales, service consultant, ford service consultant
    $39k-72k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Virginia Truck Center 3.8company rating

    Service advisor job in Roanoke, VA

    Imagine earning more as an elite team member of a stable dealership that continues to grow meaning advancement opportunities for you. Experience a more rewarding career with less hours, less stress, and an incredible support system. Enjoy a better work environment that is all about customer service rather than hitting quotas. Excel Truck Group is seeking a 1st shift Service Advisor to join our Roanoke, VA team. If you are a truck or auto service advisor or if you have strong administrative skills, and truck or automotive technical skills, this is a career you should explore! Some of the benefits to you: Industry leading pay: Base compensation range starts between $55,000-$75,000 annually, plus monthly performance bonus Bonus opportunities - Earn additional monthly bonus opportunities! This includes a monthly shift differential bonus of $400, plus a monthly performance bonus. Strong benefits package - Includes multiple health plans to choose from with great coverage, dental, short and long-term disability, optional insurances, 401k with match, generous PTO, 6 paid holidays. Desirable schedule - 1st shift Monday-Friday weekday schedule. Environment - Enjoy better hours and no fluctuation in compensation and schedule that you would normally experience with a dealership. You will also have a better communication system in place to provide better customer service and expedite process seamlessly as needed Advancement - As you learn our business, you will be able to move into a Service Office Supervisor role as well as other opportunities throughout the company Stability - Excel Truck Group sells and supports Freightliner, the #1 manufacturer of trucks on the road today with 40% of the market share. Join an established dealer that has been in business since 1981, over 800 employees with 10 locations serving the mid-Atlantic market. Family-owned - Get to know the owners of the company! See how active they are within the organization and how much they care about their employees. Key Responsibilities: Provide administrative assistance supporting a high-volume Truck Service team. Support the diagnostic, repair estimate, commitment of payment, repair, and vital communication as a part of the repair process (opening and closing RO's). Communicates promptly addresses and resolves customer concerns and service follow-up issues. Build productive working relationships with fellow employees through clear communications. Has an approachable style; fosters open communication through active listening. Ask relevant questions regarding repair or service request to ensure proper servicing of vehicle. Maintain open communications with our technicians, management team and customers regarding job/repair status changes. Follow up with customers to ensure they are satisfied with the service they received. Promote cooperation and teamwork among technicians and support staff. Assists other Service Advisors when needed. May assist or lead the dispatch process of drivers to pick-up and deliver trucks to and from our customers. Support our Safety Culture and is committed to our Elite Support principles. Perform all other related duties as assigned to support our dealership and our customer. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
    $55k-75k yearly Auto-Apply 60d+ ago
  • Service Advisor

    Freedomroads

    Service advisor job in Roanoke, VA

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 26d ago
  • Service Advisor

    Excel Truck Group 3.9company rating

    Service advisor job in Roanoke, VA

    Job Description Imagine earning more as an elite team member of a stable dealership that continues to grow meaning advancement opportunities for you. Experience a more rewarding career with less hours, less stress, and an incredible support system. Enjoy a better work environment that is all about customer service rather than hitting quotas. Excel Truck Group is seeking a 1st shift Service Advisor to join our Roanoke, VA team. If you are a truck or auto service advisor or if you have strong administrative skills, and truck or automotive technical skills, this is a career you should explore! Some of the benefits to you: Industry leading pay: Base compensation range starts between $55,000-$75,000 annually, plus monthly performance bonus Bonus opportunities - Earn additional monthly bonus opportunities! This includes a monthly shift differential bonus of $400, plus a monthly performance bonus. Strong benefits package - Includes multiple health plans to choose from with great coverage, dental, short and long-term disability, optional insurances, 401k with match, generous PTO, 6 paid holidays. Desirable schedule - 1st shift Monday-Friday weekday schedule. Environment - Enjoy better hours and no fluctuation in compensation and schedule that you would normally experience with a dealership. You will also have a better communication system in place to provide better customer service and expedite process seamlessly as needed Advancement - As you learn our business, you will be able to move into a Service Office Supervisor role as well as other opportunities throughout the company Stability - Excel Truck Group sells and supports Freightliner, the #1 manufacturer of trucks on the road today with 40% of the market share. Join an established dealer that has been in business since 1981, over 800 employees with 10 locations serving the mid-Atlantic market. Family-owned - Get to know the owners of the company! See how active they are within the organization and how much they care about their employees. Key Responsibilities: Provide administrative assistance supporting a high-volume Truck Service team. Support the diagnostic, repair estimate, commitment of payment, repair, and vital communication as a part of the repair process (opening and closing RO's). Communicates promptly addresses and resolves customer concerns and service follow-up issues. Build productive working relationships with fellow employees through clear communications. Has an approachable style; fosters open communication through active listening. Ask relevant questions regarding repair or service request to ensure proper servicing of vehicle. Maintain open communications with our technicians, management team and customers regarding job/repair status changes. Follow up with customers to ensure they are satisfied with the service they received. Promote cooperation and teamwork among technicians and support staff. Assists other Service Advisors when needed. May assist or lead the dispatch process of drivers to pick-up and deliver trucks to and from our customers. Support our Safety Culture and is committed to our Elite Support principles. Perform all other related duties as assigned to support our dealership and our customer. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
    $55k-75k yearly 10d ago
  • Service Advisor

    Berglund Luxury Roanoke

    Service advisor job in Roanoke, VA

    Job Description Luxury Automotive Service Advisor / Writer Our Service Department at Berglund Luxury Roanoke continues to grow and we are seeking fun and energetic Service Advisor with a strong work ethic to join our team. We provide a positive culture and the opportunity to work in a professional environment. We are a very busy dealership with a steady workflow and an experienced service team. Our ideal candidate will have excellent customer service skills. Automotive Service Advisor / Writer Experience is a must! Additionally, we offer the opportunity for very competitive income, benefits, and an enjoyable work environment. WE OFFER: Excellent growth potential with growing organization Life, Disability, & Health Insurance 401K Paid Vacation RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers REQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must Above average energy level Desire for a long term career with a growing organization Personal and professional integrity Service, Service Advisor, Service Sales, Automotive, Auto
    $39k-72k yearly est. 1d ago
  • Service Advisor

    Lithia & Driveway

    Service advisor job in Roanoke, VA

    Dealership:L0599 Priority Honda Roanoke Attention Experienced Automotive Service Advisors/Consultants! Priority Honda Roanoke is NOW HIRING! If you are an experienced Automotive Service Advisor with a proven track record of performance, then WE WANT TO SPEAK WITH YOU! Are you ready to take your career to the next level? Advance your career with a Fortune 500 Company that can offer you industry-leading benefits and tremendous career advancement opportunity! Priority Honda Roanoke, now part of the Lithia & Driveway family of over 300 dealerships across the nation, is offering a terrific opportunity for talented, ambitious Service Advisors who have Highline experience. If you are passionate about providing excellent customer service and have the drive and determination to succeed, now is the time to join our service team! Who are we looking for? · Previous experience of 1+ years as a dealership Service Advisor, preferred · Ability to work in a fast-paced environment · CDK experience a plus · General knowledge of automotive mechanical operations · Dependable, friendly, enthusiastic, and self-motivated · Polished and professional · Highly organized with superior time management and prioritization skills · Valid Driver's License with an insurable driving record · Computer proficient What do we offer? We offer industry leading comprehensive compensation and benefits package and all the tools you will need to be successful. Busy shop with outstanding earning potential Professional, fun, work environment Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-term Disability Insurance Company-paid Life Insurance 401(k) Retirement Plan with employer contribution Employee Stock Purchase Program Plenty of opportunity for advancement Vehicle Purchase Discounts Wellness programs We are an equal opportunity employer and a drug-free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.
    $39k-72k yearly est. Auto-Apply 60d+ ago
  • Service Advisor / Larry's Tire New Store

    Justice Retail Operations

    Service advisor job in Lynchburg, VA

    Job DescriptionSalary: Greeting customers and scheduling service appointments Cataloguing customers concerns and comments Writing service orders and descriptions of problems and repairs Translating customers repair problems into standard repair terminology Explaining repairs to customers Test-driving vehicles to confirm service repairs Estimating the cost and time needed for repairs Handling customer complaints
    $39k-74k yearly est. 25d ago
  • Service Advisor - Toyota

    Berglund Toyota

    Service advisor job in Lynchburg, VA

    At Berglund Toyota, we are passionate about delivering exceptional automotive experiences and setting the bar for customer satisfaction. As a leading Toyota dealership, we pride ourselves on our innovative approach, supportive team environment, and commitment to excellence. If you're eager to grow your career with a dynamic company that values your talent, this is your chance to be part of something special-helping customers drive with confidence and expanding your skills in a thriving industry. Job Responsibilities: Greet customers and listen to their vehicle concerns Explain service options and estimates clearly Schedule service appointments and manage customer flow Communicate effectively with technicians and customers Ensure customer satisfaction through quality service Upsell additional services when appropriate Maintain accurate service records Qualifications: Previous experience as a Service Advisor or in a similar role preferred Excellent communication and customer service skills Knowledge of automotive systems and repair procedures Ability to multi-task and work in a fast-paced environment Valid driver's license and good driving record Bilingual skills are a plus Benefits: Competitive salary plus performance incentives Health, dental, and vision insurance Paid time off and holidays Training and career development opportunities Employee discounts on services, parts, and vehicles.
    $39k-74k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Berglund/Farrell Automotive 4.1company rating

    Service advisor job in Lynchburg, VA

    Do you have Automotive dealership experience? Do you enjoy a fast paced work environment? Do you want uncapped earning potential? If you answered yes to these questions, then we are interested in you. Berglund Automotive group is searching for a service advisor at one of our Lynchburg stores. This is a full time position with room to grow in a well established locally owned dealership. What we offer: Excellent growth potential with a growing organization Life, Disability, & Health Insurances 401k Paid vacation for the first year Employee pricing Safe work environment Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance based on age, mileage, and history of the vehicle Prepare a complete and accurate estimate of recommendations to your client Monitor the progress of each vehicle through the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers. Requirements Proven record of achieving exceptional customer satisfaction Past experience as a service advisor is recommended, but any automotive experience will be considered Above average energy level Desire for a long term career with a growing organization Personal and professional integrity Service Advisor, Service Writer, Service, Fixed, Auto, Auto Advisor, Kia, Toyota, Subaru, Nissan, Mazda, Hyundai, Honda, Ford, GMC, Chevrolet, Chevy, Dodge, Chrysler, Jeep, Ram, Lexus, Lincoln, Cadillac, Used Car, BMW, Mercedes, Volvo, Advisor, Audi, Buick, Genesis, Jaguar, Porsche, Acura, Volkswagen, Tesla, Rivian
    $35k-58k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service advisor job in Roanoke, VA

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $25k-31k yearly est. 7d ago
  • Customer Service Advisor

    Virginia Lube/Jiffy Lube

    Service advisor job in Roanoke, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations for their vehicles, and communicating orders for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-32k yearly est. 13d ago
  • Customer Service/Service Advisor

    Bosselman 3.9company rating

    Service advisor job in Glenvar, VA

    The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
    $16-25 hourly Auto-Apply 11d ago
  • Claims Services Consultant

    Carilion Clinic Foundation 4.6company rating

    Service advisor job in Roanoke, VA

    Employment Status:Full time Shift:Day (United States of America) Facility:213 S Jefferson St - RoanokeRequisition Number:R156931 Claims Services Consultant (Open) How You'll Help Transform Healthcare: Assists the Director of Claims at Carilion Clinic with the litigation management process for professional and general liability claims. Collaborates with Claims Specialist on the attorney assist process for Carilion. Produces the loss-run and claims management letters on behalf of BRIC insured providers. Assists with BRIC audit process to ensure compliance with regulatory and governmental requirements. The Claims Services Consultant functions as a resource to claims specialists within the department, while managing 50-60% of open claims, independently, as directed by Director of Claims Management. Consults with and gathers information for outside council, providers, employees, and others involved in malpractice filings or insurance investigations or claims history. Communicate receipt of malpractice lawsuit filing or service, notice of potential compensatory event via notification from event reporting system, risk managers, department heads or physicians, or notification from attorney of representation of plaintiff. Communicate with outside attorneys who are providing legal defense to Carilion and its employees Conduct an investigation, at the direction of defense attorneys, and report findings back to defense Counsel and Director of Claims management. Collect pertinent documents, information and records for litigation as directed by defense counsel. Coordinate meetings with defense counsel and Carilion providers and employees Coordinate and attend meetings to prepare Carilion employees and providers for depositions. Attend depositions and legal hearings. Communicate with the Director of Claims Management pertinent case information and litigation milestones Oversees the attorney assist process to ensure compliance with HIPPA and legal requirements. Ensures that appropriate documentation is executed prior to engaging counsel. Assists Dir. of Claims in responding to audit requests to ensure regulatory compliance. Performs trend analysis on claims data as directed by the Dir. of claims management. Reports this data out at various committees and escalates patterns and concerns to the Dir, of Claims management. Oversees and Manages requests regarding insurance verification and claims history information for appointment and reappointment process for: All current or previously employed physicians All current or previously employed residents All current or previously employed mid-level providers What We Require: Education: Registered Nurse (BSN) or bachelors degree in health science or Paralegal. Experience: Minimum three to five years experience required in field. Experience in medical malpractice, healthcare, or the legal field preferred. Licensure,certification, and/or registration: Advanced education in the field of Risk management or claims management strongly prefered. Other Minimum Qualifications: Excellent written and verbal communication skills, with appropriate use of grammar, spelling and/or punctuation. Knowledge of office procedures and equipment. Must have strong organizational skills and be self-motivated. Must be proficient with Microsoft Office Suite including Word, Excel, PowerPoint, Risk Master, and Epic. Must be able to deal with patients, attorneys, and employees at all levels in a diplomatic manner. Recruiter: Dave Niven Recruiter Email: ************************** For more information, contact the HR Service Center at **************. Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at ************, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: ******************************************************************* Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away. When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: Comprehensive Medical, Dental, & Vision Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Virgin Pulse Discounts on childcare Continued education and training
    $48k-66k yearly est. Auto-Apply 5d ago
  • Customer Service Advisor - Christiansburg/Blacksburg VA

    Virginia Lube

    Service advisor job in Blacksburg, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information from the customer, offering the customer recommendations, and communicating orders to technicians for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-31k yearly est. 18d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Service advisor job in Martinsville, VA

    Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $24k-29k yearly est. 6d ago
  • Customer Service Advisor

    Virginia Lube/Jiffy Lube

    Service advisor job in Madison Heights, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations for their vehicles, and communicating orders for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-32k yearly est. 18d ago
  • Customer Service Advisor - Christiansburg/Blacksburg VA

    Virginia Lube

    Service advisor job in Christiansburg, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information from the customer, offering the customer recommendations, and communicating orders to technicians for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-31k yearly est. 12d ago

Learn more about service advisor jobs

How much does a service advisor earn in Roanoke, VA?

The average service advisor in Roanoke, VA earns between $29,000 and $95,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Roanoke, VA

$53,000

What are the biggest employers of Service Advisors in Roanoke, VA?

The biggest employers of Service Advisors in Roanoke, VA are:
  1. Camping World
  2. Berglund Ford Mazda
  3. Berglund Luxury Roanoke
  4. Excel Truck Group
  5. VIRGINIA TRUCK CENTER
  6. Freedomroads
  7. Lithia & Driveway
  8. Motorrad Dealer Technician
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