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Service advisor jobs in Waco, TX - 348 jobs

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  • Customer Service Representative

    Collabera 4.5company rating

    Service advisor job in Temple, TX

    Contract: Temple , Texas, US Salary Range: 17.00 - 18.00 | Per Hour Days Left: 29 days, 3 hours left Apply About Role: Serve as the primary point of contact for public, patients, visitors, and internal staff by managing inbound calls and dispatching service requests efficiently. Support daily operations and departmental projects in a fast-paced healthcare environment while ensuring high standards of customer service. Act as a flexible team member capable of covering CR1 shifts and assisting with workflow coordination across multiple functions. Responsibilities: Answer and manage high-volume inbound calls from public and internal customers, ensuring accurate documentation and timely dispatch of work requests. Perform all phone and work request dispatch duties at a CR1 level, including shift coverage as needed. Monitor environmental and security systems, including doors, gates, parking lot intercoms, and CCTV alarms. Coordinate and assist with workflow management and task assignments for patient transporters. Participate in or lead departmental projects to support operational improvements and special initiatives. Provide constructive feedback to leadership to improve processes, increase efficiency, and enhance team performance. Resolve difficult situations professionally, applying conflict resolution skills to maintain a positive customer experience. Maintain professionalism, accuracy, and courtesy while performing all assigned duties in a high-stress, fast-paced environment. Salary and Other Compensation: The annual [salary/hourly rate] for this position is between $17.00 - $18.00 per hour . Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance], [dental insurance], [vision insurance], [401(k) retirement plan], [life insurance], [long-term disability insurance], [short-term disability insurance], [paid parking/public transportation], [Paid time off], [Days/hours of paid sick and safe time], [Days/hours of paid vacation time], [Weeks of paid parental leave], [Paid holidays annually], [any additional benefits applicable]. Job Requirement High-volume calls Customer Customer Service Customer Service Representative Manage Documentation patients Healthcare Reach Out to a Recruiter Recruiter Email Phone Prathmesh Rathod ****************************** Apply Now
    $17-18 hourly 2d ago
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  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Service advisor job in Temple, TX

    Shift Availability Evenings Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $24k-30k yearly est. 6d ago
  • CSC Customer Service Specialist 1

    Artech LLC 3.4company rating

    Service advisor job in Temple, TX

    for one of our direct clients in the US. Below are the specs for the role: Customer Service Specialist 1 Duration of Assignment: 6+ Months Pay Rate Range: $18.00/hr on W2 Call Volume: Day Shift (8 AM-5 PM): 175-300 calls per day Second Shift: 150-200 calls per day Night Shift: Over 100 calls on a busy night Key Requirements: Must be a quick thinker, able to handle unique or challenging situations on calls. Should be able to think quickly and adapt during calls. Types of Calls: General calls (e.g., plumbing issues, ceiling issues, doctor appointments) Auto dispatching via radio/calls (launch/alert calls) Monitoring role for medical support and medical emergency calls Other Details: Must know how to route calls appropriately. Dispatcher experience is a plus, but not mandatory. During the interview, candidates will be assessed on their ability to multitask effectively. Click "APPLY" to send your resume for this role or you can send an email to me at **************************. You can also reach me directly on ************. Artech has been an employer of choice for 30 years, proudly serving over 80 Fortune 500 companies. We have dedicated professionals that will help you with your next career move. Our recruiters will listen carefully to your career goals and then match your skills and aspirations to various open roles. There is nothing we are more passionate about than finding candidates a rewarding job that makes them happy. Artech is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.
    $18 hourly 6d ago
  • Customer Service Representative I

    City of Temple 3.5company rating

    Service advisor job in Temple, TX

    Ready to Start Your Career with the City of Temple? Under the general direction of the Utility Dispatch Manager, provides communications between the public and utility crews, foremen, and managers to ensure the health and safety of citizens and the environment, and to ensure compliance with State and Federal regulations. This position is in constant phone and/or radio contact with utility staff for ordering parts and related items for each repair and ordering utility locates for crews before excavating. This position plays a large role in emergency response. Essential Duties And Responsibilities Answers telephone and dispatches calls related to reported health and/or safety issue Enters citizen reported water and/wastewater concern into system and dispatches service technicians for evaluation Researches and processes requests for new construction connections to water and wastewater services Orders parts and contacts 811 for locates, monitors radio, and directs units Maintains records; enters daily data for work orders, customer complaints and action items Develops reports as required by state/federal regulations Assists with new hire onboarding process and enters time daily into system Provides resources, supplies and city-wide messages to field staff without a city email Picks up and distributes mail; sorts and routes all incoming / outgoing mail and correspondences to City Departments Coordinates monthly departmental meetings Assists in preparation and organizing various events for department, safety training, etc. Process procurement report weekly and prepares purchase requisitions for department as needed Performs periodic on-call duty on a rotating basis Completes cost estimates relating to water and sewer taps Follows City policies, procedures, and safety guidelines Performs other duties as assigned Minimum Qualifications High School diploma or equivalent One year of experience in customer service, dispatch, or related area Ability to successfully pass a typing test Preferred Qualifications Work experience with Water and Wastewater and related terminology Certificates, Licenses, Registrations Valid Driver's License Thank you for your interest in the position. Please note only those selected for an interview will be contacted.
    $24k-31k yearly est. 6d ago
  • Customer Service Enrollment Specialist - In Office

    The Briggs Agencies 4.4company rating

    Service advisor job in Hewitt, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 6d ago
  • Customer Service Rep II

    AA2It

    Service advisor job in Temple, TX

    Job Title: CSC Customer Service Rep II Pay Rate: $18/HR Competency checklists completed for both skill sets required at CR1 level: This includes answering phones for public and internal (employee, patient, visitor) customers: documentation and dispatch of work requests. Ability to assist in special projects. WHAT IS EXPECTED (ESSENTIAL FUNCTIONS): Proficient in ALL phone and work request dispatch responsibilities. Ability to fill in for CR 1's on any shift. Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV. Assists with the workflow and assignments for patient transporters. Leads or participates in projects in support of the department. Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department. Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time. Performs all position appropriate duties as required in a competent, professional and courteous manner. KNOWLEDGE, SKILLS AND ABILITIES: Ability to handle difficult situations; providing conflict resolution if necessary. Excellent customer service skills. Ability to read and write in the English language. Proficiency with the Microsoft Office Suite of software. Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications. Ability to be successful in a stressful, fast-paced environment. The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Health. MINIMUM REQUIREMENTS ADDENDUM: Experience in an administrative support role and/or customer service preferred. Healthcare, call center, or dispatch service experience preferred. Minimum Requirements Education: H.S. Diploma/GED Equivalent Experience: 1+ year experience required Physical Requirements: Sitting in the same location or standing/walking; required to stoop, climb or lift light material (10 to 20 lbs.) or equipment. Environment: Located in an indoor area with frequent exposure to mild physical discomfort from dust, fumes, temperature, and noise. Examples: patient cares providers and laboratory technicians. Respiratory Category: Job tasks do not involve exposure to respiratory particulates and the use of respiratory protection is not a condition of employment.? Hazard 1, 2 or 3: OSHA Bloodborne Pathogen Category 3: Tasks that involve no exposure to blood, body fluids, tissues, or other potentially infectious materials and Category 1 tasks are not a condition of employment.
    $18 hourly 6d ago
  • Customer Service Representative - Temple

    Christian Brother Automotive 3.4company rating

    Service advisor job in Temple, TX

    Christian Brothers Automotive America's Number 1 Automotive Repair Franchise! Our mission is simple: to create an uncommonly great experience for customers in need of auto service and repair. Christian Brothers Automotive was founded in 1982 on the principles of honesty and integrity. All locations are equipped with manufacture-level diagnostic equipment in the shop, with lobbies that are designed to be welcoming and comfortable for guests. We enjoy providing the highest level of customer service while maintaining those original principles. We're excited to find the team member who will provide this experience to the guests! Job Title: Automotive Customer Service Representative Location: 58 S Kegley Rd, Temple, TX 76502 * Do you serve people regularly in your everyday life, and does it energize you? * Do you enjoy a fast-paced, challenging work environment? * Would you like every weekend off to spend more time with your family and friends? * Have you demonstrated the habit of on-going learning? If your answer is yes, then maybe a career with Christian Brothers Automotive is right for you! Apply Now and take pride in where you work! Position Summary: Currently accepting applicants to assist guests and staff (front counter walk-ins/check out and on the telephones). Pick up & delivery of guest's vehicles. Warm and friendly personality to communicate with guests and offer outstanding service. Computer entry, filing, local shuttle driving as needed, overall general office including maintenance where needed. All applicants should highly value honesty and integrity. Must have strong interpersonal skills to effectively communicate with our staff, vendors and guests. Outspoken, friendly, courteous, excellent organizational skills, computer entry, attention to detail - accuracy and speed, ability to work in fast paced environment. Exceptional phone skills 1 year customer service experience prefered Driver's License Required. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices. Fulltime * Monday - Friday *
    $27k-35k yearly est. 6d ago
  • Contact Center Specialist

    Baylor Scott & White Health 4.5company rating

    Service advisor job in Temple, TX

    The Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails and electronic requests to assist as front line support for product and/or service requests. This may include, but not limited to, technical support, answering questions, registering new patients, scheduling healthcare appointments, providing financial clearance, handling complaints, troubleshooting problems and providing information on behalf of the institution. ESSENTIAL FUNCTIONS OF THE ROLE Responds to, and resolves routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction and resolution. Provides accurate, valid and complete information to customers by using the right methods and tools. Identifies emergent health situations based on caller information and coordinates immediate triage. Works collaboratively with providers, clinical staff and other departments to ensure patients? needs are met. Responsible for calming upset customers by providing a composed and professional demeanor. Identifies and escalates priority issues for resolution. Documents all customer contacts and accurately processes various documents to ensure optimal service. Accurately schedules, prepares and communicates appointment details and necessary financial information to facilitate timely arrival, appointment preparedness, preparation testing, and optimal reimbursement, in accordance with system and operating guidelines. May be required to ensure accurate creation of new accounts in the electronic medical record system, avoiding the creation of duplicate accounts, and verifying insurance coverage. Writes messages on behalf of patients, caregivers and healthcare professionals to clinic administrative and provider staff. KEY SUCCESS FACTORS Experience in a call center, customer service and/or healthcare setting preferred. Should possess a moderate understanding of general aspects of the job. Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. Excellent data entry, numeric, typing and computer navigational skills. Knowledge of patient portal preferred. Knowledge of customer service principles and practices preferred. Knowledge of call center telephony and technology preferred. Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to customer inquiries. Comfortable working in a fast paced, constantly changing, and stressful environment. BENEFITS Our competitive benefits package includes the following Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS * EDUCATION - H.S. Diploma/GED Equivalent * EXPERIENCE - Less than 1 Year of Experience
    $28k-36k yearly est. 6d ago
  • Service Advisor

    WH Keating

    Service advisor job in Waco, TX

    Working as a Service Advisor can be a rewarding or thankless job, and both happen every day. Advisors help customers with maintenance, recalls, and warranty and non-warranty repairs. Technicians are trained to fix vehicles, and Advisors are the liaison between the technician and the customer. Service Advisors should greet every customer with a smile, because let's face it, no one likes to take their car in. Advisors are there to explain what repairs are needed and what repairs and maintenance are recommended and he/she clearly communicates these in a timely manner. Technicians talk shop, but Advisors talk in language the customer can understand (in English or Spanish). Responsibilities Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations Ensures that required documentation is complete and is in compliance with regulations and standards Complies with and enforces all safety policies and procedures Serves as the primary point of contact for service and repair matters Attends all staff meetings, trainings, and educational classes as required Helps educate/train new staff members Performs other duties as assigned Requirements Qualifications High school diploma or GED preferred Post-secondary automotive training or equivalent work experience One year of dealer-level or large facility experience preferred Broad scope of automotive mechanical/electrical knowledge Excellent customer service focus Neat, clean, and professional appearance Excellent interpersonal skills to interact professionally with customers, vendors, and staff Unrestricted driver's license and clean driving record Can drive both automatic and standard-transmission vehicles Basic computer and internet skills Keating Auto Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Keating Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status. Nissan of New Braunfels Nissan of New Braunfels Benefits Group benefits package (Medical, Dental, Life Insurance) 401(K) with Company Match Paid Vacation Direct Deposit Employee Assistance Program Excellent Advancement Opportunities Free Parking
    $40k-70k yearly est. 60d+ ago
  • Service Advisor

    Nyle Maxwell of Killeen

    Service advisor job in Killeen, TX

    The Service Advisor has the opportunity to interact with thousands of Customers to build Customer loyalty by developing trust and ensuring confidence in Nyle Maxwell of Killeen as a care-giver for their vehicle safety and reliability. This role requires someone who is passionate about taking care of the Customer and helping them turn an unpleasant event into a positive experience. This role requires juggling many Customers, priorities, communication and follow-up throughout the day, while turning Customers into "raving fans." Who Would I Interact With? This position interacts daily with Customers, Technicians, Parts Associates, Cashiers, Service Manager, Sales Associates and Managers, just to name a few. What are the day-to-day responsibilities? Setting, confirming and preparing for appointments with customers to expedite their service experience Greeting customers in a timely and friendly manner Determining vehicle needs based on customer information and a vehicle walk-around Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle Producing repair orders for customers with full transparency including cost and time estimates Communicating frequently with Technicians and Parts Associates to ensure timely completion of work Follow-up with customers on the status of their vehicle, based on how the Customer wants to be informed Creating a great vehicle delivery experience for the Customer Following up with Customers to ensure satisfaction Setting and achieving targeted sales goals Gaining superior product knowledge to effectively help Customers with service maintenance requirements and warranty information Providing an exceptional customer experience to drive loyalty What are the requirements for this job? Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Ability to thrive in a fast-paced environment with many priorities Prior sales experience Demonstrated communication and interpersonal skills Organization and follow-up skills Experience and desire to work with technology Additional Requirements: Applicant must have excellent communication skills. All applicants must be authorized to work in the USA. All applicants must be able to demonstrate ability to pass pre-employment testing to include background check, drug screen, and have a valid driver's license. Qualifications PROFIT SHARING & 401(K) Retirement Plan with MATCH! Health, dental, vision, prescription and life insurance Disability Coverage Paid Vacation & Paid Holidays Employee Discounts Continued PAID TRAINING Nyle Maxwell of Killeen also provides all employees the opportunity to earn a *** NO-COST, NO-DEBT COLLEGE DEGREE *** through Degrees@Work, a partnership between the dealership, FCA US, and Strayer University. Attend college while working at our dealership! Individual college classes Associate, Bachelor's, and Master's degrees Tuition, fees, and textbooks included!
    $40k-71k yearly est. 15d ago
  • Service Advisor

    Chevy of West

    Service advisor job in West, TX

    Job Title: Service Advisor Department: Service Reports to: Service Manager Automotive Service Advisor, is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer's range of services and contacting customers to update them about their vehicle's repair status. Essential Duties & Responsibilities: Maintain Customer Satisfaction Index (CSI) rating as set by Service Manager. Maintain the prescribed standard for “hours per customer repair order written” Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon. Communicate with customer to determine the nature of their mechanical problem(s). Obtain accurate customer and vehicle data. Test-drive vehicle as necessary. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications. Lift the hood of every vehicle and look underneath for potential additional repair needs. If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible. Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval. Establish each customer's method of payment. Obtain approval of credit, if necessary. Obtain customer's signature on repair order; provide customer with a copy. Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner. Handle telephone inquiries regarding work in process and appointments. Compare final invoice with original repair order. Analyze quality control report to ensure that work is completed as requested to reduce comebacks. Deliver vehicle to customer and explain the work performed and charges. Maintain follow up program on additional items found in need of repair. Attend meetings as scheduled. Establish and maintain good working relationships with customers to encourage repeat and referral business. Ensure that work areas and customer waiting areas are kept clean. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate. THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
    $40k-70k yearly est. 60d+ ago
  • Service Advisor

    Fun Town RV, LP 4.2company rating

    Service advisor job in Hewitt, TX

    Job Description Founded in 2010, Fun Town RV (FTRV) has grown into Texas's largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply! Overview: The Service Advisor acts as the primary point of contact for customers in the service department, ensuring a seamless and positive experience throughout the repair and maintenance process. This role involves coordinating between customers and service technicians, accurately documenting service requests, and providing clear communication about timelines, costs, and service recommendations. The Service Advisor is essential to delivering exceptional customer service and contributing to the overall success of the dealership's service operations. Key Responsibilities: Customer Interaction: Greet customers promptly and professionally, ensuring a welcoming experience. Listen to customer concerns, document service requests, and provide expert advice on necessary repairs and maintenance. Maintain clear and consistent communication with customers regarding the status of their vehicles, estimated completion times, and costs. Service Coordination: Create and manage repair orders, ensuring all customer concerns and technician notes are accurately recorded. Work closely with service technicians to ensure repairs are completed efficiently and meet quality standards. Coordinate warranty work and liaise with manufacturers for authorization as needed. Sales and Upselling: Provide customers with detailed estimates for recommended services and repairs. Educate customers on the benefits of additional services, maintenance plans, or upgrades. Promote service specials and dealership programs to enhance customer value. Customer Satisfaction: Ensure a high level of customer satisfaction by addressing concerns promptly and professionally. Follow up with customers post-service to ensure their needs were met and gather feedback for continuous improvement. Administrative Duties: Maintain accurate records of customer interactions, repair orders, and service history. Process payments and ensure proper documentation for completed jobs. Monitor service schedules to ensure efficient workflow and timely completion of jobs. Qualifications: High school diploma or equivalent (required); post-secondary education or technical training (preferred). 1-2 years of experience in a service advisor or customer-facing role, preferably in the RV, automotive, or related industry. Familiarity with RV systems, parts, and maintenance is a plus. Strong communication and interpersonal skills. Ability to multitask and prioritize in a fast-paced environment. Proficiency in using service management software and basic computer applications. Customer-focused mindset with problem-solving abilities. Physical requirements: Prolonged periods of sitting at a desk and working on a computer or phone. Frequent walking within the service department and lot to communicate with technicians and inspect units. Occasional standing for extended periods while assisting customers or reviewing units. Must be able to lift up to 15 pounds occasionally (e.g., files, small parts, office supplies). Ability to work in an environment with moderate noise and exposure to outdoor conditions while moving between customer service areas and the service lot. Benefits: Competitive salary based on experience. Medical, dental, and vision coverage. Life insurance. Christmas Savings Plan. 401(k) with company match. Store discounts for employees Paid time off and holidays. Join Our Growing Team! At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you're ready to be part of a company that values hard work and dedication, apply today! Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.
    $37k-50k yearly est. 6d ago
  • Service Writer/Advisor

    United Ag & Turf

    Service advisor job in Waco, TX

    Requirements Experience, Education, Skills and Knowledge: 1+ years experience in Service Department operations Ability to use standard desktop load applications such as Microsoft Office and internet based functions Ability to write and speak effectively to individuals and groups Ability to effectively lead a team and hold people accountable Familiar with John Deere and competitive products Basic understanding of financial principles relative to Service Department operations Ability to analyze and interpret internal reports Ability to work extended hours and weekends as needed Excellent customer service skills High School Diploma or equivalent experience
    $33k-54k yearly est. 14d ago
  • Service Writer

    Wctractor

    Service advisor job in Waco, TX

    WCTractor is a respected, long-standing equipment dealership with locations across Texas-and our Waco dealership is growing. Our Waco store is known for having an inspiring, positive culture where people treat each other like family, take pride in the work, and genuinely enjoy helping customers. If you're organized, customer-focused, and comfortable juggling fast-moving tasks, you'll fit right in with our easygoing, family-style team. What You'll Do Be the main communication link between customers and our service department Keep customers updated on repair status, timelines, and changes Receive equipment and maintain accurate service records Help manage workflow-tracking equipment from arrival to completion Build strong relationships through great service and follow-through Qualifications What You'll Bring Strong communication and customer service skills Solid computer skills and attention to detail Ability to stay organized during busy days Experience in service writing, automotive, ag/equipment, or related fields preferred Forklift experience or willingness to learn Why You'll Love Working Here New, modern, clean, spacious dealership Supportive team that treats each other like family Positive culture and a workplace people enjoy walking into Convenient Waco location near restaurants and shopping Steady Monday-Friday schedule + occasional Saturday mornings Our Mission WCTractor strives to be the best in the eyes of customers, employees, and community-reflecting honesty, integrity, and Christian values in all we do. If you're detail-driven, great with people, and ready to join a team that values you, apply today. WCTractor is an equal opportunity employer and supports workforce diversity.
    $33k-54k yearly est. 15d ago
  • Temporary Employee- Food Services and Events

    McLennan Community College 3.5company rating

    Service advisor job in Waco, TX

    Communications: We will be open and courageous in our communication with students and with one another. We will communicate decisions and the reasons for them. Excellence: We will strive for excellence in all that we do. We will actively plan for the future, seeking new and innovative ways to accomplish our mission. Inclusiveness: We will seek to appreciate and understand our students and each other, actively seeking different viewpoints. We will work to create a welcoming environment where our diverse community of students and employees learn, teach, and work together. Integrity: We will work with the highest level of integrity, taking responsibility for all of our actions. We will tell the truth and seek to be fair in our decision-making and actions. People: We will be honest, humble, respectful, and gracious to our students and to each other. We best serve our students, colleagues, and community when we work as a team. Application will not be considered until ALL required documents are received. This position would prepare specialty drinks as needed, operate the cash register, and perform transactions for café guests. The part-time employee may also help with catering events on campus or work concessions during sporting events. This is a part-time, temporary position. Employee may not exceed 19.5 hours per week. NOTE: This is a security sensitive position and an appropriate background investigation will be made on applicants being strongly considered for this position. WORKING CONDITIONS: Sedentary-Desk work; occasional field trips e.g. for college or program activities. Minimal Hazard/Exposure-Standard office setting. At least minimal environmental controls are in place to assure health and comfort. BENEFITS: Part-Time Retirement. Participation in Medicare Part A, but not Social Security (FICA). MINIMUM QUALIFICATION REQUIREMENTS: Special Requirements: Must possess, or have the ability to obtain food handler's license within first 14 days of employment. Please feel free to contact this office regarding the status of your application. MCC uses E-Verify to confirm the employment eligibility of all newly hired employees. For more information visit ********************* REQUIRED APPLICATION MATERIALS: * Online Employment Application MCC provides equal educational opportunities to all individuals and does not discriminate against any individual regardless of race, color, religion, national or ethnic origin, gender, disability, age, veteran status, genetic information, sexual orientation, gender identity, pregnancy, or other legally protected category in its educational programs, activities, or employment. ********************************************************************
    $33k-38k yearly est. 3d ago
  • Customer Service

    Collabera 4.5company rating

    Service advisor job in Temple, TX

    Contract: Temple, Texas, US Salary Range: 17.00 - 18.00 | Per Hour Days Left: 27 days, 2 hours left Apply Job Description: The Member Customer Advocate serves as the primary point of contact for members, providing exceptional customer service and support. Responsible for handling inquiries, resolving issues, and guiding members through benefits, account information, and service-related questions. Must have excellent communication skills, strong problem-solving abilities, attention to detail, and proficiency in computer systems or CRM platforms. The role requires maintaining accurate records, ensuring compliance with organizational policies, and fostering a positive member experience. Must-Have: • Exceptional customer service and communication skills • Ability to handle inquiries and resolve issues efficiently • Attention to detail and accuracy in documentation • Basic computer literacy and CRM/EMR proficiency • Knowledge of member benefits, insurance, or healthcare processes (preferred) Salary and Other Compensation: The annual [salary/hourly rate] for this position is between $17.00 - 18.00 per hour. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance], [dental insurance], [vision insurance], [401(k) retirement plan], [life insurance], [long-term disability insurance], [short term disability insurance],[paid parking/public transportation], [Paid time off], [Days/hours of paid sick and safe time], [Days/hours of paid vacation time], [Weeks of paid parental leave], [Paid holidays annually], [any additional benefits applicable]. Job Requirement Customer Service CSR CRM Exceptional customer service Member Customer Advocate calling calls customer specialist Member Support Client Relations Call Center Complaint Resolution Customer Satisfaction Member Benefits Insurance Verification Healthcare Terminology Eligibility Verification Claims Assistance Data Entry Problem Solving Attention to Detail Time Management Reach Out to a Recruiter Recruiter Email Phone Priyanka Sen *************************** Apply Now
    $17 hourly 6d ago
  • Customer Service Enrollment Specialist - In Office

    The Briggs Agencies 4.4company rating

    Service advisor job in Harker Heights, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 6d ago
  • Customer Advocate 1

    AA2It

    Service advisor job in Temple, TX

    Job Title: CSC Customer Service Rep I Payrate: $18/hr To be considered, please ensure you live within a reasonable commuting distance of Temple, TX ** Interviews are underway and the targeted start date for this class is, Jan 12 2026 *** If selected, the onsite training hours will be from 8am to 5pm Monday through Friday, for 3 weeks in total **** After training, you will work 40 hours per week. Your 8-hour shifts can be scheduled anytime between 7 AM and 7 PM, Monday-Friday. Essential Functions of the Role • Under general supervision, communicates to Members policies, procedures, and services to ensure complete knowledge of the Plan. • Must adhere to call handling goals of 80% of calls answered within 30 seconds. Helps and adheres to call abandonment rate of less than five percent (5%) with average hold time not to exceed 2 minutes based on regulatory requirements. Within 60 days of employment on the floor, must meet monthly quality goal of ninety-two percent (92%) or greater based on two percent (2%) of calls monitored. Helps and meets schedule adherence goals based on department policy successful completion of proficiency testing following initial Advocate training. • Serves as a primary contact for benefits, premium payments and simple enrollment inquiries for Personal Plans based on first contact resolution guidelines. Verifies demographic information on all inquiries and updates the Plan system. • Helps Members with concerns and effectively works toward a resolution before the concern escalates to a complaint. • Accesses appropriate sources to obtain benefit information requested by Member.. • Accurately documents phone log records for each inquiry with appropriate messaging based on department standards. Key Success Factors • Requires successful completion of proficiency testing following initial Advocate training. • Must successfully complete Customer Service training and successfully pass proficiency exam to maintain CSA position. • Must successfully complete spelling, grammar, and basic computer skill testing during job interview. • Must be proficient in typing and basic computer skills. • Perform well in a fast-paced, stressful routine work environment. • Must have good phone etiquette and uses effective communication skills (both verbal and written). • Must be familiar with policies, procedures and new products offered by Marketing and completes training as required. • Must be able to multi-task. • Must be knowledgeable in public relations with a diverse customer base. • Must be able to problem solve and act as advocate for the customer. Belonging Statement We believe that all people should feel welcomed, valued, and supported, and that our workforce should be reflective of the communities we serve. QUALIFICATIONS • EDUCATION - H.S. Diploma/GED Equivalent • EXPERIENCE - Entry Level Kindly get back with answers: Q1: How many years of exp in answering phones for public and internal (employee, patient, visitor) customers: documentation and dispatch of work requests. Q2: Are you okay with shift starting from 6:30 AM - 3:30 PM Q3: For submission; kindly share MM/DD of Birth (no year)
    $18 hourly 6d ago
  • Service Writer/Advisor

    United Ag & Turf

    Service advisor job in McGregor, TX

    Requirements Experience, Education, Skills and Knowledge: 1+ years experience in Service Department operations Ability to use standard desktop load applications such as Microsoft Office and internet based functions Ability to write and speak effectively to individuals and groups Ability to effectively lead a team and hold people accountable Familiar with John Deere and competitive products Basic understanding of financial principles relative to Service Department operations Ability to analyze and interpret internal reports Ability to work extended hours and weekends as needed Excellent customer service skills High School Diploma or equivalent experience
    $33k-54k yearly est. 14d ago
  • Service Writer

    Wctractor

    Service advisor job in Robinson, TX

    WCTractor is a respected, long-standing equipment dealership with locations across Texas-and our Waco dealership is growing. Our Waco store is known for having an inspiring, positive culture where people treat each other like family, take pride in the work, and genuinely enjoy helping customers. If you're organized, customer-focused, and comfortable juggling fast-moving tasks, you'll fit right in with our easygoing, family-style team. What You'll Do * Be the main communication link between customers and our service department * Keep customers updated on repair status, timelines, and changes * Receive equipment and maintain accurate service records * Help manage workflow-tracking equipment from arrival to completion * Build strong relationships through great service and follow-through
    $33k-54k yearly est. 54d ago

Learn more about service advisor jobs

How much does a service advisor earn in Waco, TX?

The average service advisor in Waco, TX earns between $31,000 and $91,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Waco, TX

$53,000

What are the biggest employers of Service Advisors in Waco, TX?

The biggest employers of Service Advisors in Waco, TX are:
  1. AutoNation
  2. Fun Town RV
  3. Greg May Honda
  4. Southern Tire Mart
  5. Huntington National Bank
  6. Allen Samuels Chrysler Dodge Jeep Ram Fiat Waco
  7. Greg May Hyundai
  8. WH Keating
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