Service advisor jobs in Waco, TX

Job Title: Customer Service Specialist Duration: 03+ months contract (Possible extension ) Shift I: 7:00 AM and 7:00 PM, Monday-Friday Shift II: 2:00 PM - 10:30 PM, Friday - Tuesday (Wed-Thurs Off) Job Description: Under general supervision, communicates to Members policies, procedures, and services to ensure complete knowledge of the Plan. Must adhere to call handling goals of 80% of calls answered within 30 seconds. Helps and adheres to call abandonment rate of less than five percent (5%) with average hold time not to exceed 2 minutes based on regulatory requirements. Within 60 days of employment on the floor, must meet monthly quality goal of ninety-two percent (92%) or greater based on two percent (2%) of calls monitored.

Department: Digital Reports to: Ecommerce Operations Manager Summary: Sendero Provisions Co. is seeking a Customer Service Associate to support our growing ecommerce business. You will serve as the frontline representative of our brand, handling customer inquiries across multiple channels while delivering exceptional service. This role requires strong communication skills, problem-solving abilities, and a passion for creating positive customer experiences that reflect our brand values. You'll be an essential part of our digital team, helping to build customer loyalty through responsive and thoughtful support. Essential Duties and Responsibilities: (Additional responsibilities may be assigned as needed) Customer Communication: Respond to customer inquiries via email, chat, and phone in a timely manner Address product questions, shipping concerns, and order status updates Maintain a friendly, professional tone that reflects our brand voice Document all customer interactions in our service platform Meet or exceed response time and resolution metrics Order Management: Process orders, exchanges, and returns according to company policies Coordinate with warehouse team on special requests or expedited orders Track and follow up on outstanding customer issues until resolution Identify and escalate complex issues to management when appropriate Provide accurate shipping and delivery information to customers Problem Resolution: Troubleshoot and resolve customer complaints or technical issues Process refunds, store credits, or replacements as authorized Identify patterns in customer feedback that may indicate larger issues Propose solutions to recurring customer problems Turn negative customer experiences into positive outcomes Product Knowledge: Maintain comprehensive knowledge of all Sendero products and offerings Stay informed about new product launches, promotions, and policies Provide accurate information about product features, materials, and care Assist with updating product information and FAQs as needed Make appropriate product recommendations to customers Team Support: Assist team members during high-volume periods Share knowledge and best practices with the customer service team Participate in regular team meetings and training sessions Help develop and refine customer service processes Contribute to a positive team environment Required Qualifications: 1+ years of customer service experience Excellent written and verbal communication skills Strong attention to detail and problem-solving abilities Basic computer proficiency and ability to learn new systems quickly Ability to multitask and prioritize in a fast-paced environment Positive attitude and patience when dealing with challenging situations Preferred Qualifications: Experience with Shopify or similar ecommerce platforms Background in retail, apparel, or outdoor industry Familiarity with Zendesk, Gorgias, or similar customer service software Knowledge of basic inventory and order management concepts Experience with social media management or community engagement Physical Requirements: Extended periods of sitting and computer work Ability to communicate clearly by phone Occasional light lifting (up to 15 pounds)

Imagine yourself… * Doing meaningful work that makes an everyday impact on the world around you. * Joining a company with a proven track record of success and an exciting future. * Contributing to a brighter, more sustainable future. It's possible with a role at ChemTreat. ChemTreat, a Veralto company, is the nation's largest and fastest-growing specialty chemical company dedicated solely to industrial water treatment. We understand and respect the awe-inspiring power of water to impact industries, and to sustain and enhance lives. Our 2,000 associates across North and South America maximize this power for our customers-from power producers to food and beverage companies to the automotive industry-helping them grow their businesses while protecting people and the environment. When you join the ChemTreat team and the broader Veralto network, you'll have the chance to shape the future of our planet and the future of your career. You'll have opportunities to build new skills and invest in your development, all while doing meaningful work that makes an everyday impact on the world's vital water resources. Learn more about how our team is maximizing the power of water: ********************* We offer: * Flexible working hours * Professional onboarding and training options * Powerful team looking forward to working with you * Career coaching and development opportunities * Health benefits * 401(k) Join a team that's shaping the future of industrial water treatment. This isn't just about polymers-it's about solving complex water challenges and driving sustainability. You'll be the go-to expert for advanced wastewater solutions that improve water quality, reduce environmental impact, and help clients meet their performance and cost objectives. Reporting to the Senior Manager, Polymer and Pretreatment, the Technical Services Consultant is responsible for providing application support to sales representatives and clients in product screenings and treatment program selection, being responsible for troubleshooting treatment programs to meet the customer's cost and performance objectives and preparing written trip reports to document recommendations and results and to assist the sales representatives in advancing the selling process. The ideal candidate for this remote role would be remote in Texas and Louisiana and travel throughout the continental U.S. on an average of three days/two nights per week (about 70% of travel). What You'll Do * Lead Technical Solutions: Provide hands-on application support for advanced wastewater treatment programs, including: o Advanced oxidation processes o Solids-liquid separation o Biological treatment systems o Heavy metal removal o Odor control and sludge management o Strategies for CO₂ footprint reduction * Partner with Sales Teams: Conduct plant surveys, prepare proposals, deliver technical presentations, and guide treatment program selection. * Troubleshoot & Optimize: Solve complex treatment challenges, train operators, and ensure programs deliver measurable results. * Travel Nationwide: Average 3 days/2 nights per week to client sites across the U.S. What Makes You a Great Fit * Experience: 10-15 years in industrial water and wastewater treatment, with a strong track record in advanced treatment technologies. * Education: Bachelor's or Master's in Chemistry, Biology, Engineering, or related field (or equivalent experience). * Industry Knowledge: Deep understanding of chemical/refining and food & beverage sectors. * Impact Mindset: Passion for sustainability and reducing environmental footprints. ChemTreat is proud to be a part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way." . #LI-MJ1 US ONLY: The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $145,000 - $155,000 USD per year. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Imagine yourself... + Doing meaningful work that makes an everyday impact on the world around you. + Joining a company with a proven track record of success and an exciting future. + Contributing to a brighter, more sustainable future. It's possible with a role at ChemTreat. ChemTreat, a Veralto company, is the nation's largest and fastest-growing specialty chemical company dedicated solely to industrial water treatment. We understand and respect the awe-inspiring power of water to impact industries, and to sustain and enhance lives. Our 2,000 associates across North and South America maximize this power for our customers-from power producers to food and beverage companies to the automotive industry-helping them grow their businesses while protecting people and the environment. When you join the ChemTreat team and the broader Veralto network, you'll have the chance to shape the future of our planet and the future of your career. You'll have opportunities to build new skills and invest in your development, all while doing meaningful work that makes an everyday impact on the world's vital water resources. Learn more about how our team is maximizing the power of water: ********************* We offer: - Flexible working hours - Professional onboarding and training options - Powerful team looking forward to working with you - Career coaching and development opportunities - Health benefits - 401(k) Join a team that's shaping the future of industrial water treatment. This isn't just about polymers-it's about solving complex water challenges and driving sustainability. You'll be the go-to expert for advanced wastewater solutions that improve water quality, reduce environmental impact, and help clients meet their performance and cost objectives. Reporting to the Senior Manager, Polymer and Pretreatment, the **Technical Services Consultant** is responsible for providing application support to sales representatives and clients in product screenings and treatment program selection, being responsible for troubleshooting treatment programs to meet the customer's cost and performance objectives and preparing written trip reports to document recommendations and results and to assist the sales representatives in advancing the selling process. The ideal candidate for this remote role would be remote in Texas and Louisiana and travel throughout the continental U.S. on an average of three days/two nights per week (about 70% of travel). **What You'll Do** - Lead Technical Solutions: Provide hands-on application support for advanced wastewater treatment programs, including: o Advanced oxidation processes o Solids-liquid separation o Biological treatment systems o Heavy metal removal o Odor control and sludge management o Strategies for CO₂ footprint reduction - Partner with Sales Teams: Conduct plant surveys, prepare proposals, deliver technical presentations, and guide treatment program selection. - Troubleshoot & Optimize: Solve complex treatment challenges, train operators, and ensure programs deliver measurable results. - Travel Nationwide: Average 3 days/2 nights per week to client sites across the U.S. **What Makes You a Great Fit** - Experience: 10-15 years in industrial water and wastewater treatment, with a strong track record in advanced treatment technologies. - Education: Bachelor's or Master's in Chemistry, Biology, Engineering, or related field (or equivalent experience). - Industry Knowledge: Deep understanding of chemical/refining and food & beverage sectors. - Impact Mindset: Passion for sustainability and reducing environmental footprints. ChemTreat is proud to be a part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way." . \#LI-MJ1 **US ONLY** **:** The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $145,000 - $155,000 USD per year. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available **here (********************************************* . We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation. **Unsolicited Assistance** We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (*************************************** , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral. Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Job Title: Service Advisor Department: Service Reports to: Service Manager FLSA Status: Exempt The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers. Essential Duties & Responsibilities: Maintain Customer Satisfaction Index (CSI) rating as set by service manager. Maintain the prescribed standard for “hours per customer repair order written” Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon. Communicate with customer to determine the nature of their mechanical problem(s). Obtain accurate customer and vehicle data. Test-drive vehicle as necessary. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications. Lift the hood of every vehicle and look underneath for potential additional repair needs. If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible. Notify dispatcher of incoming work. Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval. Establish each customer's method of payment. Obtain approval of credit, if necessary. Obtain customer's signature on repair order; provide customer with a copy. Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner. Handle telephone inquiries regarding work in process and appointments. Compare final invoice with original repair order. Analyze quality control report to ensure that work is completed as requested to reduce comebacks. Deliver vehicle to customer and answer any questions. Maintain follow up program on additional items found in need of repair. Attend meetings as scheduled. Establish and maintain good working relationships with customers to encourage repeat and referral business. Ensure that work areas and customer waiting areas are kept clean. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.

Working as a Service Advisor can be a rewarding or thankless job, and both happen every day. Advisors help customers with maintenance, recalls, and warranty and non-warranty repairs. Technicians are trained to fix vehicles, and Advisors are the liaison between the technician and the customer. Service Advisors should greet every customer with a smile, because let's face it, no one likes to take their car in. Advisors are there to explain what repairs are needed and what repairs and maintenance are recommended and he/she clearly communicates these in a timely manner. Technicians talk shop, but Advisors talk in language the customer can understand (in English or Spanish). Responsibilities Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations Ensures that required documentation is complete and is in compliance with regulations and standards Complies with and enforces all safety policies and procedures Serves as the primary point of contact for service and repair matters Attends all staff meetings, trainings, and educational classes as required Helps educate/train new staff members Performs other duties as assigned Requirements Qualifications High school diploma or GED preferred Post-secondary automotive training or equivalent work experience One year of dealer-level or large facility experience preferred Broad scope of automotive mechanical/electrical knowledge Excellent customer service focus Neat, clean, and professional appearance Excellent interpersonal skills to interact professionally with customers, vendors, and staff Unrestricted driver's license and clean driving record Can drive both automatic and standard-transmission vehicles Basic computer and internet skills Keating Auto Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Keating Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status. Nissan of New Braunfels Nissan of New Braunfels Benefits Group benefits package (Medical, Dental, Life Insurance) 401(K) with Company Match Paid Vacation Direct Deposit Employee Assistance Program Excellent Advancement Opportunities Free Parking

Job Details Experienced NYLE MAXWELL OF KILLEEN LLC - KILLEEN, TX Full Time Not Specified None Day SalesDescription The Service Advisor has the opportunity to interact with thousands of Customers to build Customer loyalty by developing trust and ensuring confidence in Nyle Maxwell of Killeen as a care-giver for their vehicle safety and reliability. This role requires someone who is passionate about taking care of the Customer and helping them turn an unpleasant event into a positive experience. This role requires juggling many Customers, priorities, communication and follow-up throughout the day, while turning Customers into "raving fans." Who Would I Interact With? This position interacts daily with Customers, Technicians, Parts Associates, Cashiers, Service Manager, Sales Associates and Managers, just to name a few. What are the day-to-day responsibilities? Setting, confirming and preparing for appointments with customers to expedite their service experience Greeting customers in a timely and friendly manner Determining vehicle needs based on customer information and a vehicle walk-around Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle Producing repair orders for customers with full transparency including cost and time estimates Communicating frequently with Technicians and Parts Associates to ensure timely completion of work Follow-up with customers on the status of their vehicle, based on how the Customer wants to be informed Creating a great vehicle delivery experience for the Customer Following up with Customers to ensure satisfaction Setting and achieving targeted sales goals Gaining superior product knowledge to effectively help Customers with service maintenance requirements and warranty information Providing an exceptional customer experience to drive loyalty What are the requirements for this job? Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Ability to thrive in a fast-paced environment with many priorities Prior sales experience Demonstrated communication and interpersonal skills Organization and follow-up skills Experience and desire to work with technology Additional Requirements: Applicant must have excellent communication skills. All applicants must be authorized to work in the USA. All applicants must be able to demonstrate ability to pass pre-employment testing to include background check, drug screen, and have a valid driver's license. Benefits PROFIT SHARING & 401(K) Retirement Plan with MATCH! Health, dental, vision, prescription and life insurance Disability Coverage Paid Vacation & Paid Holidays Employee Discounts Continued PAID TRAINING Nyle Maxwell of Killeen also provides all employees the opportunity to earn a *** NO-COST, NO-DEBT COLLEGE DEGREE *** through Degrees@Work, a partnership between the dealership, FCA US, and Strayer University. Attend college while working at our dealership! Individual college classes Associate, Bachelor's, and Master's degrees Tuition, fees, and textbooks included!

Job Description We are hiring in our Hillsboro, TX location. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! In this role, you can expect to: · Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded · Have extensive knowledge of the products we sell and the services we provide · Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity · Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer · Source parts from outside vendors and coordinate delivery · Prepare end of shift drop and shift report; Understand various payment types · Maintain the safety of both our customers and team members Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Requirements What we'd like to see: · A dedicated individual who works well with others and is excited to be part of our team! · High School Diploma or GED · Good verbal and written communication skills · Previous cashier and customer service experience; experience in repair or parts shop preferred · Strong suggestive selling skills · Basic computer skills · Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions · A valid driver's license

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information * Qualifications* Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Ability to thrive in a fast-paced environment with many priorities Prior sales experience Demonstrated communication and interpersonal skills Organization and follow-up skills Experience and desire to work with technology Applicant must have excellent communication skills All applicants must be authorized to work in the USA All applicants must be able to demonstrate ability to pass pre-employment testing to include background check, drug screen, and have a valid driver's license * Benefits* PROFIT SHARING & 401(K) Retirement Plan with MATCH! Health, dental, vision, prescription and life insurance Disability Coverage Paid Vacation & Paid Holidays Employee Discounts Continued PAID TRAINING * Responsibilities* This role requires someone who is passionate about taking care of the Customer and helping them turn an unpleasant event into a positive experience This role requires juggling many Customers, priorities, communication and follow-up throughout the day, while turning Customers into "raving fans." This position interacts daily with Customers, Technicians, Parts Associates, Cashiers, Service Manager, Sales Associates and Managers, just to name a few Setting, confirming and preparing for appointments with customers to expedite their service experience Greeting customers in a timely and friendly manner Determining vehicle needs based on customer information and a vehicle walk-around Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle Producing repair orders for customers with full transparency including cost and time estimates Communicating frequently with Technicians and Parts Associates to ensure timely completion of work Follow-up with customers on the status of their vehicle, based on how the Customer wants to be informed Creating a great vehicle delivery experience for the Customer Following up with Customers to ensure satisfaction Setting and achieving targeted sales goals Gaining superior product knowledge to effectively help Customers with service maintenance requirements and warranty information Providing an exceptional customer experience to drive loyalty Employment Position: Full Time Salary: $60,000.00 - $90,000.00 Yearly Salary is not negotiable. Zip Code: 76543

Company OverviewAt Tire Pros we value each employee and encourage growth. We provide friendly work environment along with competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company. Job SummaryAdvise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department. Responsibilities Promptly meets and greets customers Determines the nature of customer problems Creates Repair Order detailing service to be performed Obtains customer approval for service before delivering order to service personnel Reviews completed repairs or services performed with customers and collects payment Performs daily cash/sales procedures at close of business day Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations Desired Qualifications Knowledge of computerized sales and marketing software Knowledge of auto/truck Repairs, tire, lube and maintenance issues Experience using Ro Writer, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions Preferred Experience: 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance 3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment. Experience as a vehicle mechanic or lubrication technician Benefits and Perks Excellent Training and Development Competitive Compensation Friendly Work Environment Top Tier Benefits Up to 1 week paid time off first year 2 weeks paid time off 2nd year Compensation: $60,000.00 - $75,000.00 per year Tire Pros is the nation's largest network with 600+ independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations. We've built trust with our customers through our network independent and passionate dealers, each one as different as the communities they serve. Our teams make certain the vehicles they work on, keeps the promise of dependability. Whether it's a four-wheel-drive system, transmission, brakes, exhaust, heating, and air conditioning repair, our service will always be straightforward. We build relationships for the long haul. Today, we are looking for individuals who share this same level of commitment and passion for giving customers top-quality service, who will go above and beyond to meet the customer's needs. We strive to make Tire Pros not just a good place to work but an excellent place to work. We value our employees and have built a culture centered on their development and career growth. Investing in retaining the highest-caliber staff by providing a fun and friendly work environment along with excellent training, competitive compensation, and top-tier benefits. Apply now to start your exciting new career! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.

Job Title: Service Advisor Department: Service Reports to: Service Manager Automotive Service Advisor, is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer's range of services and contacting customers to update them about their vehicle's repair status. Essential Duties & Responsibilities: Maintain Customer Satisfaction Index (CSI) rating as set by Service Manager. Maintain the prescribed standard for “hours per customer repair order written” Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon. Communicate with customer to determine the nature of their mechanical problem(s). Obtain accurate customer and vehicle data. Test-drive vehicle as necessary. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications. Lift the hood of every vehicle and look underneath for potential additional repair needs. If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible. Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval. Establish each customer's method of payment. Obtain approval of credit, if necessary. Obtain customer's signature on repair order; provide customer with a copy. Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner. Handle telephone inquiries regarding work in process and appointments. Compare final invoice with original repair order. Analyze quality control report to ensure that work is completed as requested to reduce comebacks. Deliver vehicle to customer and explain the work performed and charges. Maintain follow up program on additional items found in need of repair. Attend meetings as scheduled. Establish and maintain good working relationships with customers to encourage repeat and referral business. Ensure that work areas and customer waiting areas are kept clean. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate. THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.

Job DescriptionKey Responsibilities: Greet customers in a professional, courteous, and friendly manner. Clearly explain available services, current promotions, and special offerings such as free vehicle inspections. Create, manage, and update service tickets within the system accurately. Coordinate repair schedules with technicians and ensure timely communication with customers regarding job status. Discuss costs, timelines, and any additional work needed in a transparent and customer-friendly way. Process payments and complete necessary paperwork upon service completion. Maintain accurate, up-to-date service records and documentation. Keep the front counter area clean, organized, and welcoming. Ensure every customer interaction reflects Southern Tire Mart's high standards of service. Requirements: High school diploma or GED required. Must be at least 18 years old and able to pass a pre-employment drug screen. Previous experience in sales, service writing, or customer service preferred. Strong verbal and written communication skills. Ability to multitask and stay organized in a fast-paced environment. Basic computer skills and familiarity with POS/service management systems. Knowledge of automotive or commercial tire services is a plus. Benefits: 401(k) with company match Health, Dental, Vision, and Life Insurance Paid Time Off (PTO) Paid On-the-Job Training Career advancement opportunities Why Join Southern Tire Mart? #1 Commercial Tire Dealer in the U.S. since 2008 #1 Truck Retreader in North America since 2007 #1 North America Commercial Tire Dealer since 2012 Family-owned company with a culture rooted in service excellence

Auto Dealership Service Advisor Department: Service Location: Waco, TX START YOUR APPLICATION Stanley Ford McGregor is an Seeking Experienced Auto Dealership Service Advisor - Come With Us! Text "Service25" to ************ to Apply Now! Join our Community of Opportunity! We're looking for an experienced Automotive Service Advisor to be the key point of contact between our customers and our service department. If you're passionate about customer service and have a proven track record in the automotive industry, we want to hear from you! Service Advisor Job Summary: As a Service Advisor, you will: * Greet customers and assess their vehicle issues. * Explain necessary repairs and associated costs clearly and concisely. * Schedule service appointments efficiently. * Prepare accurate service estimates. * Ensure timely and quality service delivery. * Create exceptional customer experiences that exceed Manufacturer standards for Customer Satisfaction Index (CSI). Benefits: * Competitive Compensation Package * Affordable employer-sponsored Healthcare benefits (Medical, Dental, Vision) * Generous Paid Time Off (Up to 19 days) * 401K participation * Referral Discount * Vehicle Purchasing Discounts * Company-paid $25,000 Life Insurance and Long-Term Disability Insurance * Annual Incentive Program Opportunities * Community/Family-Oriented Work Environment Qualifications: * Prior Service Advisor or Selling Experience required. * Ford Certifications Preferred * High School Diploma or equivalent. * Valid drivers license with a safe driving record. * Excellent communication and interpersonal skills. * Proficiency with computers and various software programs. * A genuine passion for customer service. * Ability to pass a background check and drug screen. Responsibilities: * Maintain a professional appearance and a clean, organized work area. * Demonstrate high integrity and a strong commitment to teamwork. * Be reliable and punctual. Physical Demands: * Ability to stand for extended periods. * Comfortable with keyboarding. * Ability to bend, stoop, lift, or carry objects weighing up to 50 pounds. Disclaimer: This job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. START YOUR APPLICATION 2025 Stanley Automotive Applicant Tracking System Powered by

Requirements Experience, Education, Skills and Knowledge: 1+ years experience in Service Department operations Ability to use standard desktop load applications such as Microsoft Office and internet based functions Ability to write and speak effectively to individuals and groups Ability to effectively lead a team and hold people accountable Familiar with John Deere and competitive products Basic understanding of financial principles relative to Service Department operations Ability to analyze and interpret internal reports Ability to work extended hours and weekends as needed Excellent customer service skills High School Diploma or equivalent experience

Job Description CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's Currently we have a dealership in your area looking to hire Automotive Service Writers These dealerships may offer: Training provided Top Performance Based Pay Programs. Opportunity for Bonus Pay State of the art facilities A clean, fun safe working environment Top shelf benefits including health, dental, retirement plans and more Factory training and reimbursement for state and local certifications Established customer base with a shop packed with hours available Paid Vacation and PTO time Employee Discounts including parts Growth and advancement opportunities Flexible work schedules Long term job security Job Requirements: 1. You must have some experience as a writer 2. State or Local certifications preferred. Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto writer, automotive advisor, automotive writer, Car automotive service writer, car dealer service writer, car dealer service advisor, car service writer, car service advisor, dealership service advisor, dealership service writer, service advisor, service writer, service advisor automotive *You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.

Job Description Job Type: Part-Time Pay: $15.00-$35.00/hour (base + bonuses) _____ About Us Autocartel is the largest privately-owned lot service company in Texas, Oklahoma and Colorado, specializing in high-quality automotive photography and videography. We help dealerships manage their online inventory by capturing professional, eye-catching images and videos of vehicles for sale. We're passionate about cars, photography, and customer service - and we're looking for energetic, detail-driven individuals to join our team! _____ Position Overview We're hiring a Dealer Lot Services Specialist to support our clients with their photography and videography needs. In this role, you'll travel to dealerships in the Temple and Killeen areas, photograph and video inventory and upload media into our internal database. This is a fast-paced, physically demanding and hands-on role ideal for self-starters who thrive in autonomy, enjoy being around new cars, and take pride in producing high-quality work. _____ What You'll Do Travel to assigned dealerships throughout the assigned area Stage and photograph vehicles following Autocartel standards Capture walkaround videos for online platforms Upload photos/videos to our internal system Input accurate vehicle data in an efficient manner Provide consistent and professional communication with dealerships and managers Perform physical work outdoors up to 8 hours daily Drive a variety of vehicles, including manual and automatic transmissions Provide consistent visits, maintain timeliness, and accuracy to ensure a continued business relationship with clients Apply productive thinking and self-discipline to maximize time efficiency (i.e., travel time and routes) Provide a high level of attention to detail _____ Requirements Must have: Reliable transportation Clean driving and criminal record High-speed internet and home printer High School diploma or equivalent Comfortable outdoors, in active, fast-paced environments Strong communication and interpersonal skills Attention to detail and self-motivation Willingness to adapt to changing routes/schedules Car Photography experience or the interest and ability to learn One year of experience in a customer service position Able to lift 25 (twenty-five) pounds License/Certification: Driver's License (Required) Ability to Relocate: Temple and Killeen: Must reside within the areas _____ Preferred Skills/Experience: Previous lot, porter, valet, or outdoor work Familiarity with car makes/models/features Automotive or photography background Photography knowledge (or interest in learning) _____ Benefits Perks & Benefits Starting Pay: $15.00 per hour. Hourly rate is increased to $17.50 per hour after your first 30 days - plus bonuses based on production. Most employees average $25-$35 per hour when factoring in bonus money. Profit Sharing: 50% shared with all employees Work/Life Balance: No weekends - Monday-Friday schedule Flexible Hours: full time employees have the ability to work 30-35 hours/week Paid Time Off Company Equipment & Uniforms Provided One-on-One Paid Training Career Path Opportunities - ask us about advancement Drive a variety of vehicle make and models daily Health, Dental & Vision Insurance Options _____ Ready to Join Us? If you're dependable, driven, and excited by cars and photography, we'd love to meet you. Come grow with us and be part of a team that values quality, service, and opportunity. Apply today and let's get you on the road!

Communications: We will be open and courageous in our communication with students and with one another. We will communicate decisions and the reasons for them. Excellence: We will strive for excellence in all that we do. We will actively plan for the future, seeking new and innovative ways to accomplish our mission. Inclusiveness: We will seek to appreciate and understand our students and each other, actively seeking different viewpoints. We will work to create a welcoming environment where our diverse community of students and employees learn, teach, and work together. Integrity: We will work with the highest level of integrity, taking responsibility for all of our actions. We will tell the truth and seek to be fair in our decision-making and actions. People: We will be honest, humble, respectful, and gracious to our students and to each other. We best serve our students, colleagues, and community when we work as a team. This position would prepare specialty drinks as needed, operate the cash register, and perform transactions for café guests. The part-time employee may also help with catering events on campus or work concessions during sporting events. This is a part-time, temporary position. Employee may not exceed 19.5 hours per week. MINIMUM QUALIFICATION REQUIREMENTS: Special Requirements: Must possess, or have the ability to obtain food handler's license within first 14 days of employment. Please feel free to contact this office regarding the status of your application. MCC uses E-Verify to confirm the employment eligibility of all newly hired employees. For more information visit ********************* REQUIRED APPLICATION MATERIALS: * Online Employment Application MCC provides equal educational opportunities to all individuals and does not discriminate against any individual regardless of race, color, religion, national or ethnic origin, gender, disability, age, veteran status, genetic information, sexual orientation, gender identity, pregnancy, or other legally protected category in its educational programs, activities, or employment. ****************************************************************

WCTractor is a respected, long-standing equipment dealership with locations across Texas-and our Waco dealership is growing. Our Waco store is known for having an inspiring, positive culture where people treat each other like family, take pride in the work, and genuinely enjoy helping customers. If you're organized, customer-focused, and comfortable juggling fast-moving tasks, you'll fit right in with our easygoing, family-style team. What You'll Do * Be the main communication link between customers and our service department * Keep customers updated on repair status, timelines, and changes * Receive equipment and maintain accurate service records * Help manage workflow-tracking equipment from arrival to completion * Build strong relationships through great service and follow-through

Requirements Experience, Education, Skills and Knowledge: 1+ years experience in Service Department operations Ability to use standard desktop load applications such as Microsoft Office and internet based functions Ability to write and speak effectively to individuals and groups Ability to effectively lead a team and hold people accountable Familiar with John Deere and competitive products Basic understanding of financial principles relative to Service Department operations Ability to analyze and interpret internal reports Ability to work extended hours and weekends as needed Excellent customer service skills High School Diploma or equivalent experience