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Employment Type: Full-Time / Flexible Hours Compensation: $90,000-$120,000/year Extras: Weekly Pay | Equity Opportunity | Bonus Program | Vested Renewals AO Globe Life is hiring eligible candidates to join our mission-driven, fully remote team. Whether you're a recent graduate in business, marketing, or communications-or simply looking for a people-first career with long-term growth-this role offers the launchpad you need. With paid training, structured mentorship, and pre-qualified leads, you'll be set up for success from day one. Key Responsibilities Conduct scheduled Zoom consultations with clients Guide individuals and families through personalized benefit options Support clients through the enrollment process with clarity and professionalism Maintain accurate, organized digital records Deliver excellent client service and follow-up Participate in weekly training and mentorship sessions Build strong, lasting client relationships Qualifications Strong communication and interpersonal skills Organized, self-motivated, and comfortable working independently Confident on video and familiar with digital tools Passion for purpose-driven work and helping others Customer service or client-facing experience preferred (not required) Authorized to work in the U.S. Reliable internet connection and Windows-based laptop/PC with webcam What We Offer 100% Remote - work from anywhere in the U.S. Flexible scheduling to fit your lifestyle Warm, pre-qualified leads - no cold calling Weekly pay via direct deposit (commission-based) Vested renewals for long-term income growth Paid training & full licensing support Monthly & quarterly performance bonuses 3% equity opportunity for qualifying team members Clear career advancement pathways Collaborative, mission-focused culture About AO Globe Life For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the U.S., proudly serving union members, credit union members, and veterans. With a growing remote-first workforce, we're committed to building meaningful careers that offer flexibility, growth, and impact. Ready to build a career where purpose meets opportunity? Apply today and take the next step in your remote career. Powered by JazzHR

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills What are we looking for in a candidate? A sharp individual with an entrepreneurial mindset An individual that is a team player and works well under pressure An individual with professional communication skills Benefits Hands on training Weekly pay Bonuses Residual income Company paid trips Remote Apply now to learn more about what we do and how you can be a part of our team today! Powered by JazzHR

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations. Some of the functions the Customer Service Associate will perform: Embodies our values: Adventure Guides, Serve Others and Own It Assists in fostering an energetic and positive working environment Frequently communicates with customers via phone Partners with all team members to create an easy transaction and great in home delivery service Develops strong relationships with customers who shop with us in-store and online Listens to the customers' needs and presents possible options Requirements The Ideal Candidate will have, among other skills and abilities: High school diploma or general education degree (GED); or equivalent combination of education and experience Ability to read, write and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers and team members Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Demonstrated ability to handle customer calls displaying good phone skills Track record of serving others and putting team goals first Owners mindset; takes ownership over everything within scope of responsibility Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job Proactive approach; identifies and solves problems Adaptability; flexible to shifting priorities and a changing environment Desire to continuously improve If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

📋 Customer Service and Sales Support | Customer Service, Marketing, Sales | 🚨 Start ASAP 📍 Columbus, OH | 💼 Entry Level | ⏱ Full-Time Our goal is to help our team members first master the basics of customer service and sales, client relationship building, and self-management. The Vitric 7 training program is designed to help team members strengthen communication skills, develop strong negotiation skills, and plant a foundation for great work habits that will propel them into the future. 📋 Job Summary: This is a full-time on-site role for a Customer Service and Sales Support Representative, located in Columbus, OH. The representative will handle day-to-day tasks including being the face of our store, providing customer support, maintaining customer satisfaction, and helping to facilitate sales processes. Responsibilities include answering customer issues, problem-solving with customers, providing detailed information about products and services, assisting the sales team, and contributing to a positive customer experience. ✅ Key Responsibilities: Promote products, services, and promotions to customers one on one. Greet and assist customers with a friendly and professional attitude. Provide in-depth product knowledge and recommendations to meet customer needs. Meet or exceed retail sales goals and performance targets. Participate in product training and stay up-to-date on promotions and new arrivals. Collaborate with team members to ensure a smooth and effective retail operation. 🎯 Who We're Looking For: High school diploma or equivalent; post-secondary education is a plus. Previous experience in retail or customer service is preferred but not required. Strong communication and interpersonal skills. Positive attitude with a passion for customer service. Ability to work in a fast-paced environment and handle multiple tasks. 📋 Why This Role? This is more than just a job-it's a launchpad for your career. With our rapid growth, you'll have the opportunity to take on leadership roles and make a real impact. If you're ready to grow, lead, and succeed, we want to hear from you! Competitive hourly wage plus commission/bonuses (if applicable) Employee discounts Opportunities for growth and advancement Supportive and inclusive team environment Ongoing training and development

This full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: · Remote, work from home career. · Average first-year earnings of $69K commission + bonuses. · Life-long residual income through renewals. · Unionized position with stock options. · Excellent benefits package - medical, dental, and prescription coverage. · Exceptional training with experienced managers. · High-quality leads provided: no calling family or friends. · Flexible hours: this is a fulltime career, but you can choose when you work. · Opportunities for advancement and recognition as we promote from within. · Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: · Willingness to learn and be coached as we provide comprehensive training. · Outgoing and Friendly Personality: a positive and approachable demeanor. · A strong desire to help others: provide valuable advice and services. · Effective Communication Skills: your ability to connect with others is crucial. · Sales or customer service experience is advantageous but not mandatory. Your Qualifications: · Laptop or computer with camera is required. · Possession of, or willingness to obtain an insurance license. · Basic computer literacy is essential. · Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job Responsibilities: · Contact the leads we provide to schedule virtual meetings with clients. · Present benefit programs to enroll new clients and cultivate relationships with them. · Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.

ABOUT OUR FIRM: WELCOME TO TALENTXFACTOR.COM TALENTXFACTOR.COM Inc. is considered a global leader in the recruitment for top tier VC funded opportunities in Tech. Please review our opportunities and feel free to reach out - we look forward to working with you. CLIENT INDUSTRY: Cloud Native, Security & Service Mesh JOB TITLE(s): Developer Advocate Our client is a VC backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company's popular open source projects include a cloud-native application proxy with more than 2 billion downloads and used by the world's largest web companies. Their mission is to simplify cloud-native adoption for all enterprises. Job Description As a Developer Advocate you will engage with our user and contributor community to help drive its growth. In this highly technical role, you will be an ecosystem influencer and champion of users' needs. You will work to build relationships and deeply understand and improve people's adoption journeys by driving activities ranging from inspiring users with the latest technology advancements and best practices to identifying and removing the friction points getting in their way. • Accomplished public speaker willing to speak at conferences, Meetups, and other relevant engagements. • Technical writer with a track record of editorial and educational content • Referenceable social media persona. • Autonomous, yet highly collaborative, comfortable in a remote work culture using the tools associated with such a culture. • Open source software advocate with contributions on GitHub. • Comfortable coding and hacking on Docker and Kubernetes in an enterprise environment. • Experience with Rancher, Mesos, and other technologies that out solution integrates with Qualifications • Blogging, hacking, coding, demonstrating, documenting, educating, speaking, advocating • Connect with user group members, online and in person, to build personal relationships and understand their needs, usage, journeys, and barriers to adoption • Produce high quality technical “how-to” content (blogs, webinars, talks) addressing common user needs, latest technology advances, and emerging best practices • Present at meetups, webinars, conferences, and other ecosystem events • Provide structured feedback to Product Management to guide product evolution • Write code where required to support how-to content or presentations • Build and nurture relationships with influencers and open source leaders • Support our user group through regular office hours and community channels & forum • Tweet, create blog posts and other social media to your ideas and grow your ecosystem influence • Monitor user group growth and health, tracking metrics and running regular user group surveys • Seek out an understanding of the friction points getting in users' way and launch & own programs to remove them • Produce case studies, webinars, and podcasts featuring real users • Travel regularly (post-pandemic) within the US, and occasionally internationally, to attend or present at conferences, workshops, meetups, and other ecosystem events Additional Information Talentxfactor, Inc. works with leading clients in the technology sector and is always looking for exceptional candidates searching for their next opportunity. If this sounds like you, connect with us on LinkedIn, follow us on Twitter @talentxfactor, and visit our website ********************* .

Compensation: $19 per hour This is a Contingent position, non-benefits eligible, up to 19 hours per week, afternoons, Monday-Friday Are you interested in a career in social services? Are you new to or have experience working in this field? Are you interested in the opportunity to work with youth and make a direct impact in the community? Ancillary Services Treatment Advocates with National Youth Advocate Program work closely with adolescents, youth, and children as well as families and community partners, to provide one-on-one advocacy and support while transporting them to and from a destination. Working at NYAP • Mileage Reimbursement at $.54 cents per mile. • Hands on Experience. • Flexible Schedule. Responsibilities • Provide interventions, as needed, with client(s)while being transported to and from various appointments and visits throughout the community • Participate in the development of the youth treatment/service plans as needed • Interact with the youth to develop a trusting, supportive relationship while assisting in achieving identified goals. • Provide PSR and/or TBS Services (Training Provided). • Ability to engage clients; document conversations and outcomes and submit paperwork for billing. • Identify outside resources and services in the community for youth development and goal attainment. • Assist in family reunification efforts with the youths' primary family or other permanent living arrangements. • Assist in Crisis Situations (daytime, afternoon, evenings, overnights, and weekends). Minimum Qualifications • Associate's degree, Bachelor's Degree or enrollment in an accredited Associates or Bachelor's Program preferred; GED or HS Diploma required. • Experience in child welfare; preferred. • Daily travel required with the willingness to meet clients on a flexible schedule or during non-traditional hours if needed; Availability for after school hours and weekends. • 21 years of age or older • Working, reliable telephone. • Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. Driving and Vehicle Requirements Valid driver's license Reliable personal transportation Good driving record Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability Apply today! www.nyap.org/employment Benefits listed are for eligible employees as outlined by our benefit policy. Qualifications An Equal Opportunity Employer, including disability/veterans.

Why ClearStar Needs You: As a Client Service Advocate (CSA), you'll join ClearStar's dynamic Client Services team supporting our Retail clients. You will be on the front lines of customer success, acting as the first point of contact for users seeking help with our background screening platforms. Your support ensures smooth client operations, contributes to user satisfaction, and helps maintain ClearStar's high standards of service and reliability. What You'll Do: Provide front-line support to clients via phone, email, and live chat across various ClearStar platforms (Aurora, ScreenMeNow, MIS Admin, Gateway Tools). Troubleshoot technical and service-related issues and deliver accurate, user-friendly solutions. Conduct client training and screen-share demonstrations as needed. Collaborate with cross-functional teams (Technical Services, Records & Verification, Sales, Implementation, and Account Management) to resolve client issues. Manage ticketing and case documentation through Zendesk CRM. Participate in system testing, new feature feedback, and continuous service improvement. Assist with order management and supplier configuration updates. Contribute to knowledge sharing and documentation enhancements. What You'll Need: Associate's degree or equivalent work experience; bachelor's degree preferred. 1-2 years of experience in client service, customer support, or technical helpdesk. Experience with CRM/ticketing systems such as Zendesk and Microsoft Office tools. Strong communication and interpersonal skills for client-facing interactions. Ability to manage multiple priorities while maintaining a high attention to detail. Comfortable troubleshooting and explaining technical issues clearly to non-technical users. Experience in the background screening industry or familiarity with FCRA is a plus. Remote Work Qualifications High-speed internet (minimum 75 Mbps download / 10 Mbps upload) Dedicated, quiet, and secure home office space Compensation & Benefits Exciting and meaningful learning and development opportunities await at ClearStar! Join us on a journey of discovery and empowerment - where every opportunity is a steppingstone to success and growth. This position is also eligible for excellent benefits that include paid healthcare and life insurance premiums, low-cost dental and vision insurance, company-paid basic life insurance and a company-paid Short-Term Disability policy, employee assistance program, 401(k) matching up to 4%, time off, 9 company paid holidays, and 2 additional days of paid time off for volunteer activities. The position is eligible for the Searching for Stars Employee Referral Program .

Come join our amazing team and work remote from home! Must be able to work PST business hours. The Mortgage Customer Service Advocate will be responsible for resolving and responding to escalated or complex customer complaints from various channels, including internal departments or executives, attorneys, regulators, political officials, and the Consumer Financial Protection Bureau. Assist in remediation efforts to prevent repeat complaints and reduce overall complaint volume. Perform all duties according to all company guidelines and applicable federal, state, and local regulations wherein the company operates. The target pay range for this position is $35.00-$40.00 an hour + Annual Bonus. What you'll do: * Research, resolve and respond to complaints received by phone, mail, email, fax, social media and third-party agencies. * Interface with customers and customer representatives regarding escalated complaints; determine and communicate next steps. * Track and research customer complaints. * Provide clear, complete, timely and professional written responses to customer complaints. * Engage internal and external resources as needed to support complaint resolution. * Maintain accurate and complete records for documentation. * Partner with inside and outside litigation counsel and provide required documentation as needed. What you'll need: * Excellent analytical, verbal, and written communication skills; ability to communicate across multiple business areas and management levels. * Outstanding attention to detail and strong organizational skills. * Proficient with Microsoft 365 (Word, Outlook, and Excel). * Ability to communicate with irate customers in a calm and professional manner. * Ability to multi-task and work in a fast-paced environment. * Ability to understand, remember, and apply oral and/or written instructions or other information. * Ability to understand complex issues and to collaborate and explore alternative solutions. * Ability to make decisions that have moderate to high impact on the immediate work unit. * Ability to organize thoughts and ideas into understandable terminology. * Ability to organize and prioritize own work schedule on a short-term basis (longer than one month). * Ability to count, add, subtract, multiply, divide, record, balance, and check results for accuracy. * Ability to compose letters, timelines, summaries, memoranda, and basic reports and communicate technical information orally. * Ability to communicate with individuals utilizing a softphone; requires ability to hear and speak effectively. * Ability to express or exchange ideas using the spoken word, communicating orally with others accurately, audibly, and quickly. * High school diploma required, Bachelor's degree or equivalent work experience preferred. * Please only apply if you have three (3) to five (5) years' related work experience in a legal customer complaint environment plus residential mortgage servicing experience. This is required. * Must be able to work Pacific Standard business hours from 8:00am to 5:00pm PST. Our Company: Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ********************* What We Offer: * Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. * Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. * Customized training programs to help you advance your career. * Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. * Educational Reimbursement. * Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. # LI-GV1

The Pharmacy Patient Advocate supports the enrollment process and patients in accessing coverage for their prescribed medications through inbound and outbound telephone support, as well as administrative functions. Pay Range: $17.00 - $24.00 based on experience and qualifications Current current work schedules based on EST: 8:30 AM - 5:00 PM 9:00 AM - 5:30 PM 10:00 AM - 6:30 PM 11:30 AM - 8:00 PM Responsibilities Review and process patients' enrollment forms to the Patient Assistance Program (PAP) Assist patients on the phone with PAP program enrollment by verifying the pre-screening and qualifying tasks. Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process Schedule treatments to be sent to the patient or patient's healthcare provider Support inbound and outbound phone lines for the PAP program Communicate daily with patient/authorized representatives on eligibility based on PAP criteria and healthcare providers to manage expectations. Contact patient/authorized representative to determine supplementary information needed to enroll into the manufacturer's PAP program. Prioritize workload to ensure patients' enrollments are processed within specified timeframe Explain the PAP program and services to patients, authorized representatives, healthcare providers and physician office staff. Respond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates, and caregivers. Report adverse events/product complaint inquires received in accordance with standard operating procedures and current good manufacturer practices. Execute day-to-day operations specific to the assigned program(s). Always maintain patient confidentiality. The above duties are meant to be representative of the position and not all inclusive. Qualifications MINIMUM JOB REQUIREMENTS: High school diploma or equivalent Kentucky Pharmacy Technician Registration Kentucky requires a licensed pharmacy technician to be over the age of 18. Two (2) years of work experience in customer service or customer focused healthcare role One (1) year of work experience in a HUB service or call center environment. Strong attention to detail and accuracy in data entry Experience with insurance and benefit investigations; knowledge of U.S. Private and Government payers Must have proven ability to provide consistently high-quality of service PREFERRED EDUCATION AND EXPERIENCE: Education: Associate degree or completion of technical school training in healthcare, pharmacy or a related field Experience: Two (2) years of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field Experience with HIPAA regulations and privacy standards Certifications: National Pharmacy Certification (PTCB, ExCPT) preferred Language Skills: Bilingual proficiency in English and Spanish strongly preferred Prior experience in patient assistance programs and/or benefit verification processes KNOWLEDGE, SKILLS & ABILITIES: Demonstrated empathy and compassion Excellent verbal and written communication skills Excellent organization skills and detail oriented Balance multiple priorities to meet expected response deadlines Adaptable, flexible and readily adjust to changing situations Ability to work independently and as a member of a team Ability to comprehend and apply basic math principles Ability to apply logical thinking when evaluating practical problems Ability to present information and respond to questions from stakeholders Ability to interact with a diverse group Ability to listen and demonstrate a high degree of empathy Demonstrated computer skills includes Microsoft Word, Excel, and Outlook Display tact and diplomacy in response to unfavorable or negative situations Demonstrated sensitivity and understanding when speaking with patients Demonstrated passion for speaking with people in an outgoing way PHYSICAL REQUIREMENTS: Location of job activities Remote, Hybrid or onsite; geographic location Extensive manual dexterity (keyboarding, mouse, phone) Constant use of phone for communication Noise and/or vibrations exposure Frequently reach (overhead), handle, and feel with hands and arms Sit for prolonged periods of time Occasionally stoop, kneel, and crouch Occasionally lift, carry, and move up to 25 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Centeno-Schultz Clinic is the creator of Regenexx procedures and an innovator behind a new specialty called Interventional Orthopedics. Centeno-Schultz Clinic is dedicated to helping patients overcome orthopedic injuries and problems by avoiding surgery. We are leaders in Interventional Orthopedics because we facilitate healing by precisely injecting orthobiologics with image guidance. We are highly motivated in making sure things are done right. We are a training facility dedicated to teaching physicians research-proven techniques. We also deliver an alternative to orthopedic surgery that provides a better outcome to the patient and reduces 86% of orthopedic cost for self-funded employers. The regenerative medicine consultant will be responsible for leading a dynamic clinic team. Our clinic will be growing to multiple locations along the front range of Colorado. We are looking for a manager that can lead their department through this growth. This is an exciting time to be part of a team that is changing the delivery of care! Principal Accountabilities: Effectively answer questions and educate world-wide patients on our state-of-the-art stem cell procedures Work collaboratively with call center staff and other clinic personnel Effectively multitask while tracking several tasks and follow ups to completion Maintain CRM system with great detail and accuracy; data integrity is vital Be coachable Be open to continual sales training and quality improvement Manage and meet sales objective and quantitative goals that align with the strategy, mission and vision of the organization Schedule prospects for a procedure Success Factors: Medical Assistant, CNA or Physical Therapy Assistants experience preferred Call Center experience is very beneficial Medical sales experience preferred Excellent written and verbal communication skills Expresses ideas in an organized manner; adjusts language and terminology for different audiences. Ability to learn new medical terminology and explain medical procedures to patients and other associates. As requested, is willing to work some evenings, weekends, and willing to travel. Experience working in a healthcare call center is a plus. Experience with CRM/InfusionSoft systems a plus. Minimum Qualifications: MA, CNA or PTA degree with 3+ years of experience in healthcare or equivalent sales and service experience. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Supplemental Pay: Bonus pay Commission pay Experience: sales: 3 years (Required) medical: 3 years (Preferred) Work Location: Broomfield, CO This Company Describes Its Culture as: Aggressive -- competitive and growth-oriented Outcome-oriented -- results-focused with strong performance culture People-oriented -- supportive and fairness-focused Company's website: centenoschultz.com Company's Facebook page: ********************************************* Benefit Conditions: Only full-time employees eligible Work Remotely: Temporarily due to COVID-19 Requirements Experience: sales: 3 years (Required) medical: 3 years (Preferred)

Job Description Apply Here: ********************************************************************************** Patient Advocate The Patient Advocate is responsible for duties pertaining to all aspects of patient payments and billing inquiries, including enrollment and re-enrollment into patient assistance programs (PAPs), financial hardship programs, and patient payment plans. This individual will work cohesively with our billing partners to see that patient assistance program claims are submitted in a timely manner, and to ensure prompt payment of these claims, from the various PAP vendors. The Patient Advocate also provides SME support to our clinic staff, to address billing inquires related to patient assistance programs and self-pay encounters. This is a Remote position; however, all candidates considered for this position must currently reside within Central California. Duties / Responsibilities: Prepares and submits clean claims to various insurance companies either electronically or by paper. Contacts Insurance companies and financial assistance programs regarding unpaid claims via rebill, appeals, or phone. Accepts in-coming phone calls for patient inquiries. Answers questions from patients, clerical staff and insurance companies via phone, email, and messaging portals. Identifies and resolves patient billing complaints. Prepares, reviews and sends patient statements as needed. Mails appropriate patient contact letters to resolve outstanding claims. Evaluates patient's financial status and establishes budget payment plans. Performs various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers. Utilizes Practice Management software and completes assigned AR and Patient tasking. Participates in educational activities and attends monthly staff meetings. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Responding to all PFS inquiries via email inbox, phone calls to billing and PAP line, MS Teams messages, and via individual tasks in NextGen Maintaining NextGen Patient Assistance Program tasks and communicating with billing staff regarding enrollments, re-enrollments, etc. Reviewing drug balance report and enrolling patients into Patient Assistant programs as applicable, based on outstanding balances Manage all first time and re-enrollment of patients into Patient Assistance Programs Responsible for claims submissions to various programs via fax, mail, and online portal. Responsible for payment posting from various assistance programs. Submitting appeals as necessary. Training Front Desk and Billing staff on PX Connect and drug portals. Assists PFS Supervisor as gatekeeper for all portal access: New hires Disabling access to PAP portals upon notification of termination/resignation Password resets Establishes and maintains professional relationships with various pharmaceutical vendors/reps, to stay current on medication and PAP happenings, protocol, and pertinent billing guidelines. Performs other duties as assigned.

The Pharmacy Patient Advocate supports the enrollment process and patients in accessing coverage for their prescribed medications through inbound and outbound telephone support, as well as administrative functions. Pay Range: $17.00 - $24.00 based on experience and qualifications Current current work schedules based on EST: 8:30 AM - 5:00 PM 9:00 AM - 5:30 PM 10:00 AM - 6:30 PM 11:30 AM - 8:00 PM Responsibilities Review and process patients' enrollment forms to the Patient Assistance Program (PAP) Assist patients on the phone with PAP program enrollment by verifying the pre-screening and qualifying tasks. Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process Schedule treatments to be sent to the patient or patient's healthcare provider Support inbound and outbound phone lines for the PAP program Communicate daily with patient/authorized representatives on eligibility based on PAP criteria and healthcare providers to manage expectations. Contact patient/authorized representative to determine supplementary information needed to enroll into the manufacturer's PAP program. Prioritize workload to ensure patients' enrollments are processed within specified timeframe Explain the PAP program and services to patients, authorized representatives, healthcare providers and physician office staff. Respond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates, and caregivers. Report adverse events/product complaint inquires received in accordance with standard operating procedures and current good manufacturer practices. Execute day-to-day operations specific to the assigned program(s). Always maintain patient confidentiality. The above duties are meant to be representative of the position and not all inclusive. Qualifications MINIMUM JOB REQUIREMENTS: High school diploma or equivalent Kentucky Pharmacy Technician Registration Kentucky requires a licensed pharmacy technician to be over the age of 18. Two (2) years of work experience in customer service or customer focused healthcare role One (1) year of work experience in a HUB service or call center environment. Strong attention to detail and accuracy in data entry Experience with insurance and benefit investigations; knowledge of U.S. Private and Government payers Must have proven ability to provide consistently high-quality of service PREFERRED EDUCATION AND EXPERIENCE: Education: Associate degree or completion of technical school training in healthcare, pharmacy or a related field Experience: Two (2) years of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field Experience with HIPAA regulations and privacy standards Certifications: National Pharmacy Certification (PTCB, ExCPT) preferred Language Skills: Bilingual proficiency in English and Spanish strongly preferred Prior experience in patient assistance programs and/or benefit verification processes KNOWLEDGE, SKILLS & ABILITIES: Demonstrated empathy and compassion Excellent verbal and written communication skills Excellent organization skills and detail oriented Balance multiple priorities to meet expected response deadlines Adaptable, flexible and readily adjust to changing situations Ability to work independently and as a member of a team Ability to comprehend and apply basic math principles Ability to apply logical thinking when evaluating practical problems Ability to present information and respond to questions from stakeholders Ability to interact with a diverse group Ability to listen and demonstrate a high degree of empathy Demonstrated computer skills includes Microsoft Word, Excel, and Outlook Display tact and diplomacy in response to unfavorable or negative situations Demonstrated sensitivity and understanding when speaking with patients Demonstrated passion for speaking with people in an outgoing way PHYSICAL REQUIREMENTS: Location of job activities Remote, Hybrid or onsite; geographic location Extensive manual dexterity (keyboarding, mouse, phone) Constant use of phone for communication Noise and/or vibrations exposure Frequently reach (overhead), handle, and feel with hands and arms Sit for prolonged periods of time Occasionally stoop, kneel, and crouch Occasionally lift, carry, and move up to 25 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In the U.S., 60% of adults - more than 133 million people - live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn't built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented. At Cadence, we're building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives. The Cadence Health team is currently looking for a Patient Success Advocate to join our dynamic call center environment. As a Patient Success Advocate, you will be responsible for delivering comprehensive support to patients and partners participating in the Cadence remote monitoring program across various channels. Your primary duties will include handling incoming patient inquiries, providing administrative assistance to clinicians, and executing patient engagement and retention initiatives. Schedule Requirements: Fixed weekly schedule with shifts on: Saturdays and Sundays from 8:00 AM to 7:00 PM Eastern Time Mondays from 7:00 AM to 6:00 PM Eastern Time Wednesdays from 8:00 AM to 7:00 PM Eastern Time What you'll do: Provide courteous and professional assistance to customers via phone, email, and chat, addressing inquiries, troubleshooting technical issues, rescheduling appointments, and providing solutions in a timely manner. Educate customers on the features, functionalities, and benefits of our Cadence technology products and services, empowering them to maximize medical device usage. Conduct follow-up communication with customers to ensure their issues have been resolved satisfactorily, gather feedback on their experience, and provide additional assistance if needed. Appropriately escalate patient concerns to the necessary care delivery teams, ensuring that complex issues are addressed promptly and efficiently. What you need: Multi-channel (voice, email, SMS) help desk experience where you interact directly with the consumer. Experience with Zendesk is a plus. Experience in a customer-facing healthcare related field (advocacy, health system, insurance) providing incredible service and helping patients/members navigate the complex healthcare system. Remote patient monitoring support experience is a plus. Previous experience working in a metrics-driven position. Experience working with Medicare patients. Ability to problem solve, ask probing questions, and troubleshoot. Prior experience working in a remote work environment. Willingness to receive and provide feedback with positive intent. Eagerness to continue to learn and grow. The anticipated compensation range for this role is $20-$22 per hour, which is based on role scope, level, and location. In addition to base compensation, this role may be eligible for incentive compensation as part of the overall total rewards package. This position is remote and based in the United States. Actual compensation will be determined based on factors including experience, skills, internal equity, and applicable law. Who we are Cadence Health was built around a simple promise: patients always come first. Our technology-enabled remote care model pairs continuous health insights with a highly skilled clinical Care Team, empowering seniors to stay healthier, avoid complications, and live more independent, fulfilling lives, all without the limits of a traditional office visit. Your expertise is the heart of our system. Nurse practitioners, registered nurses, medical assistants, patient-success coordinators, and other frontline clinicians are the face and beating heart of Cadence. You'll bring warmth, clinical precision, and the empathy that turns a virtual touchpoint into a human connection. Every chat, phone call, and care plan you deliver shapes how patients experience “what healthcare should be.” A modern toolkit to practice top-of-license care We've replaced reactive visits with real-time data, intelligent workflows, and seamless collaboration tools. That means you can spend less time on busywork and more time practicing at the top of your license, coaching patients, spotting risks early, and coordinating with physicians to keep care proactive and personal. Thriving in a fast-moving, mission-driven culture. Change excites us. Innovation fuels us. If you're energized by technology, eager to re-imagine care delivery, and motivated to improve outcomes for both patients and the providers who serve them, you'll feel at home here. We invest in continuous learning, clinical mentorship, and transparent growth paths so you can advance your skills while making a measurable impact every day. Join us in redefining healthy aging. If you're passionate about compassionate care and ready to transform how seniors across the country manage chronic conditions, recover after hospitalization, and age with confidence, let's talk. Together, we'll build a future where exceptional care is consistent, connected, and just a call away. What You'll Get: Cadence full-time employees are eligible for the benefits described below. Part-time employees may qualify for benefits mandated by state or local law. Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists. Company culture all about impact, shared growth mindset, empowerment, and integrity An opportunity to help improve the quality of life of millions of Americans Unique chance to support the development of an amazing product; Cadence's in-house clinicians are our super users and beta testers Competitive salaries and quarterly incentives Medical, dental, and vision insurance Competitive PTO 401K and 401K match National and local discounts powered by TriNet Onboarding stipend for remote equipment and home office setup Paid Parental Leave Charitable Donation Match program We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. Candidates must be willing to comply with all pre-employment drug screening requirements and, where applicable, comply with additional drug screening requirements as a condition of continued employment in accordance with company policy and applicable law. *A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at ********************************** Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.

ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back. ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network. We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives. When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services. Come help us write the next chapter of our story! Summary: Prospective Patient Advocates are remote inside phone sales representatives who serve as the first point of contact for prospective patients on their way to reclaim their health, smile, and confidence within our 100 person inbound and outbound sales and service contact center, i.e. The Care Connection Team. We are searching for individuals with a strong empathetic and consultative sales acumen who are passionate about helping transform lives and demonstrate an ability to advocate for our prospective patients to take the next step. The position includes three weeks of initial and thorough paid sales training and extensive ongoing training and coaching. Top Advocates exhibit empathy, conviction, and drive and are excited by the prospect of making an impact on people's health journey. Responsibilities: Serve as the first point of contact for prospective patients experiencing dental issues and looking to learn more about our services Support these prospective patients by being able to thoroughly explain our services and how they differ from competitors or other alternatives Listen empathetically and think critically to determine if our services are the right fit given each prospective patient's unique situation Work with prospective patients to schedule a free consultation and prepare them to come in for a successful consultation and evaluation Spend a majority of your time on the phone both with inbound phone calls from prospective patients and also making outbound phone calls to existing leads who have expressed interest in our services (no cold calling) Exhibit empathy, compassion, and conviction when speaking with prospective patients with the goal of helping to impact their lives for the better Show confidence and expertise overcoming objections Meet or exceed set KPIs by understanding how to impact results and seeking coaching for continual improvement Act as an ambassador to the ClearChoice Core Values at all times showing: Compassion, Conviction, Teamwork, Integrity, Trust, Impact, and Passion for Learning Required experience & skills: Strongly in need of bilingual Spanish-English candidates A strong desire to help those in need and work for a mission driven organization 1-2 year consultative sales experience (overcoming objections, asking open-ended questions, active listening, building value) 1+ years experience in field requiring a high level of empathy 6 months to 1 year previous remote work experience with intermediate to advanced computer skills/proficiencies 1 + years call center experience or related experience with high volume inbound and outbound calls Experience in a role that utilizes scripts or call flows Strong interpersonal skills (active listening, teamwork, flexibility, empathy, connection) A confident approach and ability to quickly build rapport while maintaining control of the conversation Goal Oriented individual with a drive for performance Comfortable seeking and receiving coaching and guidance Excellent verbal and written communication skills Self-motivation, drive, and initiative Excellent attention to detail and multitasking skills Experience with Salesforce and G-suites a plus We are looking for candidates with schedule flexibility to work within our business hours of Monday-Thursday 4:30am-9pm MST, Friday 4:30am-8pm MST, Sat & Sun 8am-4:30pm MST Remote Requirements: Ability to multitask through computer programs and systems comfortably in a remote office setting with dual monitors Proficient with computer problem solving skills and set up Secure, reliable and dedicated high-speed internet is required to support business needs (may be asked to share screenshot of current network speed) Please note: Not all WIFI providers are compatible with our business Must have a dedicated and private home work space with minimal distractions and NO visibility to your computer screen Remote positions with our team are currently available for candidates located in AZ, CO, CT, FL, GA, HI, ID, IL, IA, KS, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NC, ND, OH, OK, OR, PA, SC, SD, TX, UT, VA, WA, WV, WY Benefits of Joining Our Team: Medical, dental & vision benefits Options for Flexible Spending Accounts and Health Savings Accounts. 401K Investment Plan with employer match after 12 months of employment Company paid holidays and paid time off/vacation Thorough and intensive new hire paid training program and ongoing training and coaching Phenomenal culture committed to supporting our employees to change the lives of those we serve Position is fully remote $17.50 to $21.00/Hour Base Depending on Experience (equivalent to $36,000-$44,000 annually on average) On top of the base compensation, we offer a bonus program which is uncapped and paid monthly Monthly target bonuses can increase your base compensation by 15% to 40% Weekend pay differential of $1.50/hour

Job DescriptionPatient Advocate - Patient Navigation Support (Part-Time) At Understood Care, our mission is to bridge the healthcare gap for Medicare patients who would like some help navigating the complex healthcare system. We are seeking a Patient Advocate: a compassionate, proactive professional who can support our patients in accessing the care they need. Medicare patients often face overwhelming challenges when it comes to understanding how to use their insurance, book appointments, or communicate with healthcare providers. As a Patient Advocate, you'll be a trusted guide-helping patients overcome these barriers with patience, clarity, and respect. You will serve as the primary point of contact for patients after their initial intake visit with our Clinical Lead. You will work collaboratively with our Clinical Leads and other team members to understand each patient's needs and coordinate practical, individualized support. This may include tasks like helping patients schedule appointments, understand their deductibles, or learn how to use digital health tools. Ideal Candidate Profile: Prior experience in patient advocacy, case management, care coordination, or health coaching Familiarity with Medicare, Medicaid, or other public insurance programs Cares deeply about patient empowerment and reducing barriers to care Thrives in a fast-paced, startup environment Excellent problem-solving skills and a high tolerance for ambiguity Very well versed in technology and can learn new platforms quickly Strong communication and interpersonal skills Speaks Spanish, Mandarin, or another language spoken by Medicare populations (preferred but not required) Responsibilities: Serve as the ongoing point of contact for Medicare patients after their intake appointment Educate patients on how to access healthcare services (e.g., finding providers, using insurance, scheduling appointments) Troubleshoot issues related to online portals, referrals, or provider communication Collaborate with NP and MDs to support care planning based on Social Determinants of Health (SDOH) Document interactions and update care plans in our internal systems Provide warm, empathetic, and culturally responsive support to every patient Qualifications: 3+ years of experience in a patient-facing healthcare or social services role Strong working knowledge of the U.S. healthcare system, especially Medicare Comfortable using EHRs, CRMs, and patient messaging tools Experience supporting older adults or vulnerable populations RN, CMA or BCPA certification preferred but not required Role: This is a remote, part-time 1099 contractor role with the ability to evolve into a full-time position. We require a minimum commitment of 10 hours per week (with a goal of 20 hours per week) between 9am-5pm EST, with a preference for morning hours. These 20 hours must be spread across at least three separate weekdays per week (e.g., 7hr on Monday, 8hr on Tuesday, 5hr on Wednesday), and advocates are expected to maintain consistent weekly availability (weeks with zero availability are not permitted unless time off has been requested and approved in advance). We also prefer candidates who do not hold other jobs to ensure consistent availability. Rate: $25/hour. We will pay for all administrative time and meetings.

Patient Support Advocate, Patient Engagement (Hybrid) - (260000DL) Description Sign on bonus: $2,500!!A Brief Overview The Patient Support Advocate is knowledgeable about pharmacy and manufacturer assistance programs, insurance coverage (limitations, requirements, eligibility, formularies, prior authorizations, benefits investigations, etc. ), available community and national resources, ICD-9 codes, and determinants of financial need. They display an understanding of pharmaceutical terminology (brand, generic, dose, route, etc. ). The Patient Support Advocate (PSA) will work closely with pharmacy staff, clinic staff, and clinical pharmacist specialist to obtain the appropriate clinical and financial information for available assistance programs. The PSA is also responsible for providing patients and clinicians with accurate and up to date information regarding assistance programs, insurance eligibility, government subsidies, as well as maintaining a database with accurate patient and assistance program information. The PSA will work with the UH Ventures Pharmacy Services to make refill and other routine phone calls to patients and follow up on medication delivery. What You Will Do Call Center Support• Answer incoming calls and respond to electronic communications• Assist health care providers and patients by greeting them by phone; answering questions and requests; referring inquiries to the site pharmacist(s) as needed. • Handle customer inquiries both telephonically and by email• Research required information using available resources• Manage and resolve customer complaints Medication Assistance (Access) Support• Process benefits investigations, prior authorizations, pre-certifications, and copayment assistance request for prescriptions received by the UH Home Care Specialty Pharmacy. • Maintain current knowledge of, requirements for and ability to enroll patients in: Pharmacy Assistance Program (PAP), manufacturer, state and local medication assistance programs; disease based assistance from non-profit organizations; Medicare prescription drug benefits; Social Security Low Income Subsidy; state and federal medication subsidy programs• Maintain documentation of patient status for resource programs in required databases• Evaluate all self-pay and underinsured patients for PAP/MAP eligibility and enroll patients based on financial need• Work collaboratively with clinical based pharmacist to obtain clinical and financial information needed for program enrollment• Utilize internally developed systems, commercial vendor software (to track patient eligibility, prescriptions, patient communications and program enrollment), outpatient clinical, scheduling and financial systems as necessary• Interact with physicians, nurses, and other health care professionals in a courteous and professional manner Display the highest level of customer service, attentiveness, and consideration possible in all situations Support all new team initiatives Elevate issues promptly to supervisors to promote positive outcomes for internal and external customer Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications EducationBachelor's Degree (Preferred) Work Experience1+ years Healthcare experience (Required) or Registered or Certified Pharmacy Technician status will be accepted in lieu of experience. (Required) Knowledge, Skills, & Abilities Excellent organizational, analytical and problem solving skills. (Required proficiency) Strong oral and written communication abilities. (Required proficiency) Working knowledge of the complexities and interdependencies of Insurance Benefits, Medical Records, and pharmacy operations. (Required proficiency) Strong technical skills and abilities in planning, solution structure, assessment, analysis, client relationship management. (Required proficiency) Maintain organized workspace to help foster efficient operations Show attention to detail, accuracy, and thoroughness in an effort to continually improve quality Manage time wisely and demonstrate the ability to prioritize assigned tasks Licenses and CertificationsRegistered Pharmacy Technician (RPhT) (Preferred) (Preferred) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10% Primary Location: United States-Ohio-Warrensville_HeightsWork Locations: 4510 Richmond Road 4510 Richmond Road Warrensville Heights 44128Job: PharmacyOrganization: UHMeds_Spec_PharmSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: ProfessionalTravel: NoRemote Work: HybridJob Posting: Jan 16, 2026, 1:30:27 PM

AccessOne MedCard, Inc., is an indirect wholly owned subsidiary of Phreesia, Inc. AccessOne is a market leader in providing financing solutions for healthcare receivables, working with some of the largest health systems in the U.S. AccessOne takes minimal credit risk and offers healthcare providers a scalable, compliant and operationally efficient tool that improves collections without undermining patient trust. Phreesia is committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care. Phreesia cares about our employees by providing a diverse and dynamic work environment. We're an eight-time winner of Modern Healthcare Magazine's Best Places to Work in Healthcare award and we've been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. Patient Advocacy is the center of what AccessOne does, and the Patient Advocate Call Center is the core of the operations. Patient Advocates are dedicated to making the patient payment process as easy and effortless as possible, for both patients and providers. This is a work-from-home position. AccessOne is a Phreesia company. This role performs work for Phreesia's subsidiary, AccessOne MedCard, Inc. Payroll and benefits are provided by Phreesia, Inc. What You'll Do As a Patient Advocate, you will provide best-in-class service to health system patients in a call center environment by: Serve as the first point of contact for patients regarding billing questions, account balances, setting up payment plans, and create new or add charges to existing AccessOne accounts by handling inbound and outbound patient interactions with a high degree of professionalism, empathy and efficiency Review patient accounts, verify balances, and provide clear explanation of statements and adjustments Use judgment and problem-solving skills to resolve inquiries, troubleshoot issues, and provide accurate guidance and information about products, services and policies, and escalate complex issues when necessary while maintaining ownership of the patient's experience Meet quality, accuracy, and service-level standards while maintaining empathy and professionalism Collaborate with internal teams to share patient insights and support continuous improvement Protect patient privacy and adhere to HIPAA, financial compliance requirements, and organizational policies Other tasks or projects as needed or assigned What You'll Bring You are empathetic and passionate about helping people. You want to bring your talents to a company where what you do makes a positive impact on people's lives. You thrive in a structured environment and are looking for a role that offers work/life balance. You're always learning and growing, and you're looking for a company that will support you on your professional development journey. The Patient Advocate, opportunity may be a match for you if you have the following knowledge, skills, and abilities: Bachelor's Degree required Proficiency with MS Office, Windows OS, and web browsers Excellent verbal and written communication skills Effective time management and organizational skills High level of professionalism, reliability, and integrity Ability to work uninterrupted 8-hour shifts with scheduled rest breaks and meal periods Ability to work in a fast-paced environment while maintaining accuracy and focus Strong analytical and decision-making skills to evaluate account details and recommend solutions Proven ability to safeguard highly confidential information Ability to respond to and de-escalate sensitive matters with patience, compassion, and empathy If you also have these preferred qualifications, we consider that a major plus! Medical billing experience Call center experience Spanish language fluency Hourly rate for US is $18-$23, depending on qualifications. Phreesia is a fully remote company; however, candidates located in ET and CT regions are given priority in the hiring process. Disclosure: This posting is to fill an existing vacancy. Who We Are: At Phreesia, we're looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We're committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care. Phreesia cares about our employees by providing a diverse and dynamic work environment. We're a five-time winner of Modern Healthcare Magazine's Best Places to Work in Healthcare award and we've been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit! Top-rated Employee Benefits: 100% Remote work + home office expense reimbursements Competitive compensation Flexible PTO + 8 company holidays Monthly reimbursement for cell phone + internet + wellness 100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada Variety of insurance coverage for people (and pets!) Continuing education and professional certification reimbursement Opportunity to join an Employee Resource Group. Learn more here: *********************************** Disclosure: Phreesia uses certain automated tools, including artificial intelligence, to support the assessment of applicants for this position. We strive to provide a diverse and inclusive environment and are an equal opportunity employer.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This part-time position is located 100% onsite at a hospital in Columbus, OH, with a Sunday-Wednesday 7:00a-2:30p or Monday-Thursday schedule from 7am-2:30pm. Holiday coverage is possible based on client needs. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked. * Provide exceptional customer service at all times. * Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Request home visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * All other duties as assigned Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * High School Diploma or GED preferred, except when required by our client. * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English. * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Ability to multitask * Ability to function in a fast-paced environment The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer