Service coordinator jobs in Concord, NC

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Posting Job Summary: The Service Coordinator will be responsible for the daily dispatch and optimization of the Service Technicians. The SC will work closely with District Operations to ensure efficient utilization of the technician's time while meeting customer expectations. The service coordinator will partner with the customer experience team and field operations to ensure that service revenue targets are met. Subject Matter expert for all utilization tools and dashboards associated with this function Key Characteristics: * Must have prior experience with technician routing/dispatching * Collaborates with others to ensure execution of objectives * Has strong interpersonal skills and customer service skills * Focused on meeting objectives while balancing technician and customer needs * Must be analytical and capable of translating data into actionable results Duties and Responsibilities: * Build efficient service schedules for technicians in supported locations while adhering to the service standard operating procedures * Partner with customer experience team to ensure appropriate jobs and fees are quoted consistently to customers to meet service revenue targets. * Emergency dispatching - Coordinate ETA with Drivers/Service Technicians and Customers * Work with District Operations to incorporate local knowledge to increase scheduling optimization * Reschedule any required work from the previous day and change or make additions to the schedule as needed due to varying conditions * Review district dashboard and service health check daily - identify aging open service orders, upcoming PFI, and recertification's and ensure work is scheduled. * Lead weekly District Service Planner meetings with district management. Make recommendations to maximize staffing, delivery, and service efficiencies. * Work with District Operations to prioritize, schedule or eliminate aging open work orders * Work with District Operations to ensure data collation and service work is posted daily * Follow up on work that remains outstanding in service order pool and in CRM * Partner with Delivery Coordinator to ensure timely response for emergencies and execution of service and delivery related tasks as necessary Knowledge, Skills, and Abilities: * Knowledge of Safety protocols * Ability to understand and relate technical requirements * Proficient in Microsoft office products, such as PowerPoint, Word, and Excel * Strong communication skills (both written & verbal) * Effective problem-solving skills & acute analytical skills * Customer service orientation * Detail oriented with strong organizational & time management skills Education and Experience Required: * 3 years' experience in service technician scheduling and/or logistics * Propane experience a plus * Multi-location scheduling experience preferred * High School diploma required AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Join our Team: Service Coordinator Charlotte, NC Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Service Coordinator to contribute to the Terex Services. At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team. As a Service Coordinator at Terex, based in Charlotte,NC, you'll play a pivotal role in providing administrative support of the service department. The successful candidate will handle the daily work order processes, purchase components and parts, perform data entry and change orders. Answer and direct phone calls and visiting customers for the service department and assist the service Supervisor with managing the work flow and scheduling of technicians. What you'll do Look up and order parts for shop Follow up on all service parts back orders Back-up Shop Service Supervisor Review blueprints, change orders, job file, and other engineering data to prepare and maintain parts listings and other documentation used for material requisitioning and disbursement, and inventory control. Examine engineering drawings, blueprints, orders, and other documentation for conformance to established criteria regarding materials, parts, and equipment specified Prepare and maintain computerized record systems providing detailed parts information, such as part numbers, complete description, quantities, operational characteristics, functions, and specifications Assist in determining adequate spare parts inventory requirements for customers Requisition materials and supplies Contact purchasing department, engineering department, and vendor representatives regarding procurement and availability of components List suppliers and bid process for each type of material used Compile or prepare various reports for management Research and investigate errors and problems to correct them Verify quality of work All other related job duties as assigned What you'll bring Highest level of integrity High School Diploma or GED Minimum of 2 years of experience in parts support Excellent communication, planning and organizational skills are all essential, as well as the ability to work under pressure and meet deadlines. Ability to effectively communicate with customers, vendors and coworkers - verbally and written, on the phone or in person Solid math skills Keyboarding and numeric data entry skills Ability to work effectively in a computer environment Solid organization, prioritization and follow-through skills Customer oriented and customer responsive. Must be able to work within a Team concept, able to multi-task and be able to organize the workday effectively and with high degree of accuracy. Have a willingness to learn new skills and willing to work overtime. Strong PC skills to include Microsoft Office Suite Able to push, pull, lift, sit, stand and use miscellaneous office equipment for extended periods of time in the performance of duties. Attention to detail Ability to work effectively in a fast-pace, time-sensitive, quick changing work environment Why Join Us We are a global company, and our culture is defined by our Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose. Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm. Our top priority is creating an inclusive environment where every team mem ber feels safe, supported, and valued. We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way. We are committed to helping team members reach their full potential. Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations. We offer competitive salaries, health insurance (medical, dental, vision, Rx), life insurance, accidental death & dismemberment (AD&D), short-term and long-term disability, extended leave options, paid time off, company holidays, 401k matching, employee stock purchase plan, legal assistance, wellness programs, tuition reimbursement and discount programs. For more information on why Terex is a great place to work click on the link - Careers | Terex Corporate The compensation range for this position is $22-$27 hourly. Pay is based on several factors including but not limited to education, work experience, certifications, etc. This above description is non-exhaustive and there may be additional duties in accordance with the role. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. About Terex: Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide. Additional Information: We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at ********************************** . The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.

SUMMARY OF RESPONSIBILITIES The Service Coordinator plays a key role in supporting service operations, serving as the central administrative link between residents, service teams, and vendors. This role is responsible for scheduling, work order management, vendor coordination, and resident communication to ensure timely and efficient service request completion. The Service Coordinator works under the direction of the Service Manager and collaborates with Lead Technicians, ensuring that work orders are triaged correctly, residents receive timely updates, and vendors complete services efficiently. This position requires high energy, strong organizational skills, and the ability to handle a large volume of calls and system updates while maintaining excellent resident service. ESSENTIAL DUTIES Coordinate and manage service requests by accurately entering, scheduling, updating, and closing work orders, while assigning technicians and vendors for efficient routing and timely service. Serve as the primary point of contact for residents, managing service requests, scheduling, and follow-ups via phone, email, and resident tickets. Respond to and manage resident service tickets, addressing resident inquiries, escalating urgent issues, and ensuring timely follow-ups. Collaborate cross-functionally with service teams and property operations to ensure a seamless resident experience and timely issue resolution. Communicate with vendors and service teams, confirming work order assignments, verifying work completion, and resolving scheduling conflicts. Monitor work order progress and follow up on outstanding service requests, escalating as needed to the Service Manager or Lead Technician. Use Power BI and other reporting tools to track service trends, assess response times, and provide insights on operational needs. Identify scheduling gaps, delays, or inefficiencies, bringing them to the attention of the Service Manager and/or Lead Technician. Maintain accurate records in work order systems, ensuring compliance with company policies and reporting requirements. Support the Service Manager and Lead Technicians with data entry, performance tracking, and service-related administrative tasks as needed. Additional duties may be assigned as needed. WORKING CONDITIONS Office-based role with a focus on high-volume resident communication and work order coordination. Frequent phone, email, and system interactions, requiring strong communication and multitasking skills. Extended periods of computer use, including data entry, scheduling, and reporting tasks. Cross-functional collaboration with service teams, vendors, and internal teams to ensure resident and district needs are met. Standard business hours, with occasional evening or weekend support as needed based on resident or operational demands. REQUIRED EDUCATION AND EXPERIENCE High School Diploma or equivalent required. 1+ years of experience in an administrative, customer service, or operations support role. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Experience managing work orders, scheduling, and coordinating service tasks. Exposure to data tracking and reporting tools (Power BI preferred) for monitoring service trends and operational insights. Strong verbal and written communication skills, with the ability to interact professionally with residents, service teams, and vendors. PREFERRED EDUCATION AND EXPERIENCE Experience in property management, real estate, or service operations. Familiarity with work order and customer service management systems. Bilingual in Spanish (reading & writing) preferred. Knowledge of basic service and repair terminology (e.g., HVAC, plumbing, electrical). Experience in a fast-paced, high-growth environment with high-volume resident or customer interactions. REQUIRED KNOWLEDGE Service Operations Support - Understanding of work order processes, scheduling, and vendor coordination. Customer Service - Knowledge of resident needs, service expectations, and issue resolution best practices. Data Tracking & Reporting - Exposure to analyzing service trends, response times, and work order efficiency using tools like Power BI. Work Order & Service Systems - Familiarity with platforms for managing service requests and resident interactions. Administrative & Clerical - Knowledge of data entry, record-keeping, scheduling, and workflow coordination. REQUIRED SKILLS High-Volume Communication - Ability to handle a large number of calls, emails, and resident inquiries professionally and efficiently. Time Management - Strong ability to prioritize multiple service requests, administrative tasks, and scheduling in a fast-paced environment. Data Analysis & Reporting - Basic proficiency in Power BI or similar reporting tools to track service trends and operational performance. Attention to Detail - Ensures accurate data entry, scheduling, and tracking of work orders and service requests. Problem-Solving - Quickly identifies service delays or issues and escalates them appropriately. Vendor & Technician Coordination - Ability to schedule, track, and follow up on service tasks with efficiency. Resident-Focused Approach - Committed to delivering excellent resident service and satisfaction. Technical Proficiency - Familiarity with service management platforms such as Yardi, Facilgo, customer service software, or similar systems. Collaboration & Teamwork - Works effectively with service teams, vendors, and internal stakeholders to ensure smooth service operations. WORK STYLES & BEHAVIORS Highly Organized - Ability to manage multiple priorities, keep detailed records, and ensure timely follow-ups. Resident-Focused - Committed to delivering excellent resident service and a seamless resident experience. Proactive & Detail-Oriented - Identifies service gaps, inefficiencies, or escalations and ensures timely resolution. Dependable & Reliable - Follows through on assigned tasks with accuracy and consistency. Tech-Savvy & Data-Driven - Comfortable using digital tools, reporting systems (Power BI), and work order platforms. Strong Communication Skills - Able to interact effectively with residents, service teams, vendors, and internal teams. Collaborative & Team-Oriented - Works cross-functionally to support service operations and resident needs. High Energy & Drive - Thrives in a fast-paced, high-contact role with frequent calls, scheduling, and system interactions. Adaptable & Resilient - Remains flexible and responsive in a dynamic work environment. FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status. By applying to this position you are consenting to receive follow-up communication.

Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Morris South is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in the southeast U.S. We serve manufacturers in Alabama, Arkansas, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Virginia and the Florida panhandle. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, less expensively. Job Responsibilities: As our Service Coordinator, you'll be the engine that keeps our service operations running smoothly. In this fast-paced, customer-focused role, you'll work side-by-side with our Service Manager and Technicians to ensure top-tier service and customer satisfaction. If you're a natural organizer with strong communication skills and a passion for customer service, this is your opportunity to make an immediate impact. What You Will Contribute: Work directly with customers and internal service staff to schedule Technicians based on incoming requests. Ensure completion of Service Appointment reports and work with the appropriate internal team when information is needed. Provide stellar customer service across our internal and external customer base. Process part requests for service calls, installations and alignment kits using our internal systems (i.e. Salesforce) Prepare quotes for various types of incoming requests. Act as a backup within the department when necessary for various scheduling and follow-up tasks. Review monthly reporting for accuracy and allocate charges to appropriate accounts Work with service managers to research and prepare estimates for rebuilds, track the rebuild through the process and schedule accordingly. Coordination and tracking of machine work being done in remote locations and bill out accordingly Assist with the creation and updating of service dashboards for various reporting functions. Track location and coordinate the status of service alignment kits when required Revise and update status of Service Appointments in SF and ERP Other Functions: Perform related duties as required The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position. Qualifications & Competencies: 2-4 years of industry experience or related customer service experience Previous administrative experience preferred Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel Excellent customer service and problem-solving skills Ability to work well under deadlines and to multitask Excellent verbal and written communication skills Excellent critical thinking and problem-solving skills Knowledge of basic accounting functions What's in it for You: We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work: Competitive starting salary Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance 3+ Weeks' Vacation to Start 10 Company Paid Holidays 401(k) retirement plan with company contribution Tuition reimbursement Employee appreciation events and perks Employee Assistance Program Mental and physical requirements: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be highly mobile, able to access all areas of the premises. Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects. Ability to sit for prolonged periods of time. Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees. Ability to frequently use hands and arms. Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Ability to keep their composure with the public and co-workers in everyday, stressful situations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Requisition # 1360B

Job Details Charlotte, NC Full Time DayDescription The Service Coordinator I is responsible for supporting the day-to-day operations of the service department, including scheduling service appointments, coordinating field technicians, managing service-related documentation, and ensuring timely and professional customer communication. This entry-level position is ideal for someone who is highly organized, detail-oriented, and enjoys working in a fast-paced, customer-focused environment. Key Roles and Responsibilities of a Service Coordinator include: Coordinating and scheduling service appointments with clients and service technicians. Acting as the primary point of contact for service-related inquiries via phone and email. Maintaining the service calendar and ensuring accurate documentation of all service calls. Tracking and managing service orders, parts requests, and technician work reports. Communicating with internal departments to resolve service issues and ensure client satisfaction. Following up with customers post-service to confirm resolution and satisfaction. Benefits Competitive pay based on experience Health, dental, and vision insurance Paid time off and nine paid holidays Supportive and team-oriented workplace culture Qualifications Qualifications High school diploma or equivalent 1+ year of experience in a customer service, administrative, or coordination role Excellent organizational and time management skills Strong verbal and written communication skills Proficiency in Microsoft Office (Outlook, Word, Excel) and comfort with scheduling software Ability to multitask and prioritize work in a dynamic environment Team player with a positive, problem-solving attitude Experience in the construction, cabinetry, or home improvement industry Familiarity with service ticketing or CRM systems Basic knowledge of cabinetry, installations, or related service work On-site position at Brock Cabinets facility Standard business hours with occasional flexibility based on project needs Fast-paced office environment with regular interaction with field staff and customers

Purpose Assists the Service Manager thoroughly document all aspects of work performed on company owned and operated equipment and vehicles. Duties and Responsibilities Orders, tracks, and receives parts for crane repairs and maintenance. Labels and stages parts and materials for repairs and maintenance once received at the branch. Orders shop supplies and PPE for mechanics and technicians. Communicates with vendors via phone and email regarding shipments and orders. Opens and maintains work-orders and purchase-orders in RentalMan and OnBase systems. Assists the Service Manager with all aspects of service department - including communicating schedules with mechanics and technicians, ensuring paperwork is complete and accurate for work orders and machine documentation, and maintaining vendor and crane files. Completes weekly inventory cycle counts and assists with an annual audit in warehouse to maintain accuracy in ordering, receiving, usage and adjustments to inventory. Helps maintain warehouse order and cleanliness. Collects timesheets and billing tickets from mechanics and technicians and check for accuracy before submitting to payroll and billing departments. Performs other duties as assigned or required. Requirements Education: High School Diploma or GED Experience: 1+ years' experience in parts and service in a similar industry such as equipment rental, auto parts service, etc. 1+ years' experience using a CMMS system Skills/Knowledge: Advanced organizational, time management, and communication skill Moderate computer skills and knowledge of CMMS systems Moderate ability to build strategic working relationships Advanced problem-solving skills and attention to details Moderate level ability to read, comprehend, and create instructions, short correspondence and memos. Moderate level ability to present information in one-on-one and small group situations to other employees. Physical Demands: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and talk; or hear; push and/or pull; reach; climb; bend and/or stoop. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts. Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. What it takes to be a Dining Service Coordinator at Brookdale Our Dining Service Coordinators plan, direct, coordinate activities of the dining services department, and provide food services for residents and employees. In addition, you will establish departmental regulations and procedures in conformance with administrative policies as well as develop standards for organization and supervision of dining services. Brookdale is an equal opportunity employer and a drug-free workplace. Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors' lives brighter every day.

At Whaley we know people are vital to our success. We offer a competitive salary and generous benefits including: * Medical, Dental, and Vision * Continuing Education * 401k & Profit Sharing * Paid Holidays & Vacation * Short-Term Disability * Long-Term Disability Insurance (company paid) * Life Insurance (company paid) Job Overview: The Support Coordinator is responsible for meeting the daily, weekly and monthly support / administrative needs of the branch location. Support Coordinator Primary Responsibilities: * Answer high volume of incoming customer calls. * Open service orders as needed in the computer system. * Assist with dispatching duties as needed. * Close service orders for billing upon completion of order using the computer system. * Assist in resolving customer problems/complaints. * Check parts in and out of inventory at the branch location to ensure accurate inventory control. * Insure return of warranty parts to corporate warranty department. * Ship and receive parts and equipment for the branch. * Keep parts stock clean and organized. * Generate accurate purchase orders for parts to corporate office and outside vendors. * Perform perpetual inventory as required and assist in annual inventory. * Run daily and monthly reports. Submit reports as required to corporate office. * Performs other duties as required. Requirements: * Two (2) or more years of experience as a Customer Support / Administrative Assistant with a service-oriented business. * Previous experience working with parts inventory is a plus. Skills, Abilities and Other Requirements: * Strong windows based computer skills including Microsoft Word, Excel and Access. * Strong work ethic. * Strong organization skills. * Good customer service skills. * Ability to handle multiple tasks simultaneously. * A Positive Attitude FIND YOUR NEXT FAVORITE WORK HOME!! Visit the 'Whaley Careers' and grow with us. ********************************* All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Our client in Fort Mill, SC is looking to hire several Patient Case Coordinators for a possible Contract Opportunity lasting until April 2017. Candidates must be comfortable commuting between two facilities in Charlotte, NC and Fort Mill, SC Candidates must be flexible to work any shift between 8a-8p. Training will be 8:30am-5:30pm for the first 4 weeks of the assignment. Typical Job Duties include : Must-Have Requirements : High School Diploma or G.E.D. equivalent with documentation Call Center experience of at least a year Qualifications Call center Additional Information Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Group-rate insurance options available immediately upon hire* Weekly pay and service bonus plans

Gaston Social Services: Protecting, caring for, and empowering children and adults who are temporarily or permanently unable to care for themselves through the administration of federal, state, and county programs focused on improving the well-being of our citizens. An hourly salary range of $16.87 to $19.61 is anticipated for the Economic Services Caseworker I position. An hourly salary range of $18.55 to $21.57 is anticipated for the Economic Services Caseworker II position. An hourly salary range of $20.43 to $23.75 is anticipated for the Economic Services Caseworker III position. The duties listed below are not all that may be assigned but are those that are considered essential for an employee to perform. * Completes initial policy and procedure training in an eligibility program, including classroom learning, online/remote learning, and peer shadowing. Submits work for second-party review-Attains proficiency in applicable program area. * Interviews applicants for social service assistance, records information on required forms, and computes to determine appropriate financial assistance to be allowed. * Investigates and verifies documents related to the client's application; consults with supervisory personnel on complex cases or actions. * Conducts follow-up evaluations on clients according to a defined time and case management schedule. * Advises applicant of approval or denial of benefits or services; provides explanation of right of appeal and client responsibilities for continued benefits or services. * Reads and interprets written policies and procedures applicable to federal, state, and local laws related to public service assistance. * Must be available to work mandatory emergency shelters & other duties as assigned. * High school graduate * Three years of clerical work with public contact * NC Fast Core Certification and Level 1 Core Trainings within 90 days of employment. The applicant selected must undergo a criminal background check and pass a drug screening test prior to employment. In compliance with G.S.153A-94.2 (b), if the position being filled requires an applicant for employment to work with children in any capacity, the County must require the applicant, if offered the position, to be subject to a criminal history record check conducted by the SBI. These checks must be performed in accordance with G.S.143B-1209.26, which authorizes the SBI to provide fingerprint-based state and national criminal record checks to cities and counties.

JOB TITLE: Community School Coordinator REPORTS TO: School Principal & Director of Student Services Months of Employment: 12 months - Full Benefit Package The Community School Coordinator (CSC) is responsible for the implementation, integration, alignment and coordination of the community school strategy at the school site level by working with the school principal and school leadership to transform schools into centers of community. The Community School Coordinator will initiate, facilitate, and maintain programs and strategies at the school level that promote parent and community engagement, inclusive and shared school leadership, culturally sustaining curricula, high quality teaching practices, restorative discipline practices, and wrap around services for students and families. He/she develops, promotes and furthers the wisest use of community resources to create optimal positive impact by enhancing community and individual assets, meeting critical human service needs, and promoting long-term community solutions that are aligned with the ACS and school-specific school improvement plans for increasing student achievement. ESSENTIAL RESPONSIBILITIES & DUTIES: Coordinate parent and community engagement initiatives, with a specific focus on engaging families eligible for free or reduced-price lunch. Implement a menu of needs-driven, high-quality programs and services in adherence with the community school model, including but not limited to early childhood programs, expanded learning and enrichment opportunities, health services, parent/family engagement, adult education for parents, direct material assistance and interventions targeted to chronically absent students. Collaborate with the School Improvement Team on how to integrate partners and community members into school governance structures (i.e., School Leadership, School Safety, Child Study and Attendance teams). Coordinate needs and resource assessment activities on an ongoing basis, employing a variety of strategies and including a broad cross-section of stakeholders. This includes identifying specific student and family needs, matching those students and families with partner service providers, and tracking the effectiveness of such interventions and supports. Coordinate trainings for school staff to support implementation of the community school model. ?Represent the initiative in various public forums as needed and participate in advocacy activities to promote the initiative. Execute other tasks as indicated by the principal and school/district leadership. Participates on the school site leadership team. Assists with designing and managing volunteer systems within the school. Conducts home-visits accompanied by School Resource Officer as requested by principal. Responsible for required data collection and evaluation; prepares and presents written and oral reports to district and partners. PREFERRED QUALIFICATIONS & CERTIFICATION AND LICENSURE REQUIREMENTS: Bachelor's degree in education, social work, health or related field, master's degree preferred. Bilingual skills in English and Spanish. KNOWLEDGE, SKILLS, AND COMPETENCIES: Experience in designing and delivering professional development. Demonstrated ability to collect, interpret and analyze data from a variety of sources, evaluate and make recommendations. Knowledge of community resources. Ability to demonstrate cultural sensitivity and work with a diverse group of people. Ability to organize, prioritize and respond to deadlines while working on multiple tasks. Awareness of the physical, social, emotional and academic development of the learner. Capable of nurturing the home-school-community relationship. Familiarity with culturally relevant pedagogy and be able to include this pedagogy in his/her practices. Excellent technology skills (PowerPoint, Excel, Google Docs, etc.); Ability to work independently and without close supervision; Ability to establish and maintain effective working relationships with a wide variety of stakeholders DISCLAIMER: The statements of the job description are intended to describe the general nature and level of work performed by an employee in this category. The description does not contain an exhaustive list of all responsibilities, duties, skills and other requirements necessary of employees to perform in this position.

General Statement of Job Provides support by monitoring and assisting students in the In-School Suspension setting. A wide variety of tasks are performed to support teachers in the teaching-learning process for students, which may include assisting with technology. Required qualifications Associate Degree or 48 semester hours towards an associate degree, preferred. Applicant must hold a valid NC state driver's license. Applicant must be eligible to obtain a CDL with Passenger (P) and School Bus (S) endorsements. If an employee is unable to obtain a CDL with P/S endorsements for any reason, this could result in recommendation for dismissal. Essential duties and responsibilities Provide supervision for students who are assigned to ISS. Review In-School Suspension policies, procedures, and student expectations with students daily. Work with students and/or other staff members on issues such as behavior management and the prevention of undesirable behaviors that resulted in student being assigned to ISS. Monitor all ISS assignments; provide encouragement and feedback to students; monitor tests and computer work; provide instructional assistance as appropriate. Ensure students have security escorts to lavatory facilities and other areas in the school building. Email teachers in advance for work requests and complete student Work Completion Logs for students assigned to ISS. Facilitate and arrange delivery of student lunches when necessary. Refer behavior problems to school administrators. Constantly monitor the safety and well-being of students. Monitor student behavior and helps maintain discipline in the classroom; assists with crisis prevention; restrains students as needed. Obtain CPI training from district trainers. Assists students with learning; reinforces and clarifies instruction; provides one-on-one assistance as needed. Maintains and respects the confidentiality of student and school personnel information. Praises and reinforces achievement of students; promotes self-esteem. Performs general housekeeping duties in maintaining an orderly classroom. Maintains reports and records as assigned by teacher/supervisor. Drives a bus route or substitutes for a driver as assigned or requested by the supervisor/designee. All other duties and responsibilities as assigned by the supervisor. Note: The above description of duties indicates the general nature and level of work performed. It is not meant to be a comprehensive list of all duties or responsibilities required of employees in this job. Essential knowledge and abilities Employee should have knowledge of school and classroom rules, procedures, and practices. Employee must have the ability to interpret and establish appropriate rules, methods, and techniques in maintaining a disciplined academic environment. Applicant must have strong interpersonal skills and patience. Experience working with students and knowledge of conflict resolution techniques is strongly encouraged. Must be adaptable to performing under stress when confronted with emergency situations. Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages including medical, legal, and counseling terminology. Requires the ability to deal with people beyond giving and receiving instructions. Must be able to use a variety of equipment and classroom tools such as computers, copiers, calculators, pencils, scissors, etc. Requires the ability to learn about assisting with technology needs. Must be able to exert up to 30 pounds of force occasionally; and/or a negligible amount of force constantly. Must be able to lift, carry, push, pull or otherwise move objects. The abilities described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

JOB TITLE: QUEST Assistant Program Coordinator (APC) FLSA STATUS: Non-Exempt BENEFITS STATUS: Part-Time, 27.5 hours weekly SALARY RANGE (Hourly): $16.66 - $22.96 BASED ON EXPERIENCE GENERAL STATEMENT OF JOB Under limited supervision, performs highly skilled and responsible supervisory work of the before and after school childcare program in the schools ( QUEST ). In addition to the generic duties and responsibilities below, a list of more specific duties may be included according to the needs of the individual position. REPORTS TO: Principal, QUEST Program Coordinator and QUEST Central Office Staff MINIMUM TRAINING AND EXPERIENCE: High School Diploma required and must be at least 18 years old. Experience with elementary/ middle school children preferred. Basic School Age Child Care Training required within 3 months of hire date, CPR and First Aid training required within six weeks of hire date and Annual Professional Development training. Must have or obtain a School Bus Drivers License-May be waived by the QUEST Central Office Staff. DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS During the school year, QUEST Assistant Program Coordinators must be available to work 6:00am-8:00am and 2:30pm-6pm, Monday through Friday according to the Catawba County Schools calendar. Afternoon work hours may fluctuate to meet the needs of enrolled children. Summer QUEST work hours vary and will be between 6am-6pm, Monday - Friday. QUEST Assistant Program Coordinators may be instructed to work at various sites to meet the needs of our program. Hours are determined by the QUEST Program Services Director based on enrollment. QUEST Assistant Program Coordinators independently maintain appropriate supervision of a group of 13-24 children as defined by the NC Child Care regulations and plan and conduct age-appropriate activities. Maintain proper supervision of students at all times in accordance with Section .1800 of the NC Child Care Regulations and the QUEST / Catawba County Schools Student Code of Conduct discipline policies. Provide appropriate discipline when needed and in accordance with Section .1800 of the NC Child Care Regulations and the QUEST / Catawba County Schools Student Code of Conduct discipline policies. Assist the QUEST Program Coordinator with food service and Child and Adult Care Food Program (CACFP) duties and associated sanitation tasks. Handle discipline problems according to the QUEST /Catawba County Schools Student Code of Conduct discipline policies. Assist the QUEST Program Coordinator in keeping the program area clean, which includes sweeping, mopping and sanitizing floors, tables and bathrooms; maintaining proper use and storage of school/ QUEST equipment. Organize and maintain activity areas, materials and supplies, and equipment needed for daily activities. Keep the QUEST Program Coordinator advised of equipment and materials that need to be replaced or repaired. Other duties as assigned by the QUEST Program Coordinator or QUEST Central Office Staff. ESSENTIAL FUNCTIONS: (In the absence of the QUEST Program Coordinator) Oversight and supervision of QUEST Staff per licensing and sanitation regulations. Oversight and supervision of QUEST Staffs' planned program activities as required for licensing. Oversight and supervision of staff compliance with attendance procedures per licensure regulations. Oversight and supervision of staff compliance with meal/snack service per Child and Adult Care Food Program (CACFP) regulations. Data entry and maintenance of software database to include child and family data, accounting data, and other information as assigned by the QUEST Central Office Staff. Maintains QUEST site to be in compliance with all licensing requirements at all times. Keeps current attendance, snack menus, activity plans, emergency contact numbers and other required documents posted for parent and public review at all times as required by licensure. Attends Program Coordinator's monthly meeting, individual monthly conferences or other called meetings by the QUEST Central Office Staff. (Only if Program Coordinator cannot be present at any said meetings) Other duties as assigned by the QUEST Program Coordinator or QUEST Central Office Staff MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be able to lift up to 30 pounds regularly, 50 pounds infrequently. Must be able to walk for a large portion of the day and stand for extended periods, sometimes exceeding one hour. Must be able to crouch, kneel, stoop and reach as needed. Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes giving instructions, assignments or directions to subordinates or assistants. Language Ability: Requires the ability to read regulations, instructions, forms and documents and to implement and utilize these successfully. Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written or oral form; to deal with problems involving several concrete variables in or from standardized situations. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English. Numerical Aptitude: Requires the ability to utilize mathematical formulas, to add, subtract, divide and multiply. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using a computer. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under moderate to high levels of stress. Must be able to develop and maintain positive working relationships with a variety of professionals interacting with child care services. Physical Communications: Requires the ability to talk, write and hear. KNOWLEDGE, SKILLS AND ABILITIES General knowledge of standard office procedures. Ability to utilize positive human relation skills with all staff, parents and students in promoting top quality educational and developmentally appropriate activities. Ability to demonstrate proper telephone etiquette. Ability to reason, make judgments, and maintain effective working relationships. Ability to maintain confidentiality. Ability to work without supervision. Ability to exercise independent judgment and initiative in completing work assignments. DISCLAIMER This job description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this job. It is not a contract or guarantee of employment, salary or benefits.

Position TRIO Academic Coordinator Division: Academic Affairs Department: TRIO Student Support Services (SSS) Reports to: Director of TRIO Student Support Services Position Summary The Academic Coordinator provides academic advising and instruction for SSS participants, with a focus on participants that are on academic probation. This position co-facilitates the SSS First-Year Experience course, coordinates tutoring referrals, monitors student academic progress, and oversees the program's virtual academic tools and platforms. The Academic Coordinator also liaises with faculty, staff and learning support services to ensure students receive appropriate academic interventions. TRIO SSS is 5-year federally funded program from 2025-2030. Funding is contingent upon budget approval by the U.S. Department of Education. Essential Duties & Responsibilities The results you will deliver each day that matter most! Program recruitment and interviewing of eligible students. Develop and maintain annual Individual Student Success Plans. Provide holistic academic and career coaching to participants, including those on probation. Co-facilitate the TRIO SSS First-Year Experience course. Monitor academic progress, grades, and class participation of assigned students. Refer and connect students to tutoring and other support services. Collaborate with faculty and learning support staff to coordinate academic interventions. Manage and maintain the program's academic tracking platforms (Navigate-EAB, online tutoring systems, progress reports). Lead academic workshops and group advising sessions. Maintain accurate and timely case notes and data records in the program's database as stipulated by the U.S. Department of Education regulations. Support students in developing academic skills including time management, study strategies, test and graduate school preparation. Assist with academic reporting and preparation for the Annual Performance Report. Ensure continuous familiarity and adherence to federal regulations. Accompany and supervise students during graduate school tours, career visits and conferences (occasional overnight travel). Attend professional development conferences, which may include overnight travel (in state and/or out of state). Performed other duties assigned. Education/ Experience What you will need to be successful! Master's degree or currently enrolled in a Master's Program in higher education, social work, education or related fields required. Prior teaching or tutoring experience. Experience supporting first-generation, low-income, or students with disabilities. Experience with academic advising, financial aid, economic literacy, graduate school, and career planning. Familiarity with learning management systems and student progress tracking tools. Excellent written and verbal communication skills. Life at Livingstone College Why we believe you will love working at Livingstone College!! Livingstone College is a private historically black college that is secured by a strong commitment to quality instruction, academic excellence, and student success. Through a Christian-based environment suitable for holistic learning, Livingstone provides excellent business, liberal arts, STEAM, teacher education, and workforce development programs for students from all ethnic backgrounds designed to promote lifelong learning and to develop student potential for leadership and service to a global community. About Livingstone College: ********************** Livingstone College is an equal opportunity employer that employs qualified individuals based upon job related qualifications regardless of race, religion, ancestry, gender, sexual orientation, national origin, age, disability, marital status, domestic partner status, medical condition, political affiliation or any other classification proscribed under applicable federal, state or local law. Livingstone College complies with all laws regarding reasonable accommodation for disabled candidates and employees. Applicants requiring reasonable accommodation in order to participate in the interview process are requested to contact Human Resources in order to arrange such accommodation. We offer competitive compensation and an attractive benefits package. No recruiters or agencies without a previously signed contract.

Family Service Coordinator Employee Type: Full-Time Regular Supervisor Title: Center Director or Manager, Parent, Family & Community Engagement (PFCE) Division: Head Start, U.S. Programs Save the Children  For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe environment, protected from harm. We work in some of the world's hardest-to-reach places - over 100 countries, including the U.S. No matter what your role is, when you join Save the Children, you're creating positive, irreversible change for children, and the future we all share.  The Role  The Family Service Coordinator (FSC) manages a caseload of families participating in the Head Start and/or Early Head Start program, providing ongoing support, in partnership with families, that is responsive to their needs. The FSC develops trusting partnerships with families. You will support families in using family strengths to build skills for self-sufficiency, improved quality of life and parenting interactions that help children become ready for school and life. The FSC assists families in identifying and reaching their own goals. In collaboration from families, other program team members and community partners, and will support families in developing skills for leadership and advocacy for their children. You will document all family development services to show a clear picture of the families' needs, strengths and growth. You'll have direct responsibility for tasks associated with the Eligibility, Recruitment, Selections, Enrollment and Attendance (ERSEA) requirements of the Head Start Program Performance Standards, including the proper determination of family eligibility, ongoing recruitment and selection of families, preservation of full enrollment and support for regular attendance of children. As a front line representative of Save the Children, the FSC is required to ensure the safety and security of Head Start children and families with whom he/she has contact, and adhere to the agency's values of Accountability, Ambition, Collaboration, Creativity and Integrity. What You'll Be Doing (Essential Duties)  *not inclusive of all role responsibilities. May be subject to change  Engage families as full partners in assessing their needs and strengths, and prioritizing their needs and interests according to their own values; ensure there is an appropriate fit between families' needs and interests and program In coordination with the Manager of PFCE, ensure that vacancies are filled within 30 days, eligibility is properly determined, enrollment includes 10% children with special needs, recruitment is active/ongoing and that funded enrollment is achieved and maintained. Support each family in developing a Family Partnership Agreement so the family is able to understand and use goal development as a valuable life Have regular home visits with families to build on competence in the areas of: understanding attachment and child development, self and family advocacy, developmental transitions, parents as a child's first teacher, life management skills and family Make and consistently follow up on referrals related to: Family Partnership Agreement goals, strengths/needs assessment items, children with special needs, family health, job and education services and other services related to wellness and family Strengthen community collaborations to support families by: maintaining current knowledge of community resources, sharing community service information with families and building relationships during attendance of interagency meetings, community events and other scheduled meetings with community Promote a unified approach to sharing child information with families by engaging in joint planning with teachers and other specialists to prepare for home visits and other family Participate in multi-disciplinary team Meet program documentation requirements by maintaining accurate, objective, complete, timely and well-organized child and family records, both electronic and hard Actively participate in opportunities for continuous professional development Required Qualifications Associate's degree in family and child development, early childhood development, social work or adult learning; or within eighteen months of hire, at a minimum, a credential or certification in social work, human services, family services, counseling or a related Professional proficiency in MS Office suite Professional proficiency in written and spoken English. Demonstrated knowledge of administration, budgeting, purchasing systems management, and public relations skills. Demonstrated experience developing consistent, stable and supportive relationships with young children. Proven ability to exercise professional judgment and evaluation before making decisions. Proven ability to establish and maintain effective working relationships with staff, children, parents and outside agencies. Demonstrated successful ability to communicate and collaborate with individuals and teams at all levels-both internal and external Proven successful problem solving and time management skills. Preferred Qualifications Bilingual preferred (English/Spanish or English) Additional Qualifications Physical Requirements related to essential functions: Ability to perform medium to heavy physical work exerting up to 50 pounds of force occasionally, up to 20 pounds frequently and up to 5-10 pounds constantly, performing such activities as sitting, crawling, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting and grasping. This also includes some duties that require repetitive action and motion skills, keyboarding and computer use. Clear pre-employment background check requirements, including local, state, and national criminal records check, sex offender registries, employment, and education verifications (including child abuse registry check if required by state regulations) and pass all state and local health requirements required post job offer and prior to employment. This position will require the incumbent to operate a motor vehicle to fulfill certain essential functions of the job. The incumbent should maintain a valid driver's license and remain in compliance with any Save the Children policies pertaining to the safe operation of motor vehicles. Current and former Head Start/Early Head Start parents will receive preference for employment vacancies for which they are qualified. Compensation The base pay for this position is starting at $16.02/hour. Actual base salary may vary based upon, but not limited to, experience, credentials, base salary of internal peers and other relevant qualifications specific to the role. About Us  We are looking to build an inclusive team at Save the Children. We offer a range of outstanding benefits to support this goal:  Time off: 10 days winter break and 5 days spring break, with additional 5 hours PTO, and 11 paid holidays.  Health: Competitive health care, dental and vision coverage for you and your family.  Employer paid short term disability and long-term disability benefits.    Health Savings Accounts (HSA): Option to select HSA if enrolled into High-Deductible Health Plan in which company matches a portion of contribution.    Flexible Spending Accounts (FSA): Option to enroll into health care and dependent care options.  Life: Agency paid life and accidental death and dismemberment benefits (AD&D).  Family: Parental/adoption, fertility benefits    Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees    Retirement: Retirement savings plan with employer contributions (after one year)   Wellness: Health benefits and support through Calm and company-hosted events    Employee Assistance Program: Free and confidential assessments, short-term counseling, referrals, and follow-up services   Learning & Growth: Access to internal and external learning & development opportunities and mentorships. Certification and tuition assistance.    Click here to learn more about how Save the Children US will invest in you.  Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse.  Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all.  If you require disability assistance with the application or recruitment process, please submit a request to *********************************. 

Job Details Charlotte, NCDescription ROOF ABOVE Roof Above is NC's most comprehensive homeless service provider. Our mission is to unite our community to end homelessness, one life at a time. Focusing on individuals experiencing homelessness, Roof Above offers everything from street outreach to shelter to Rapid Rehousing to Permanent Supportive Housing. Roof Above's services and programs reach over 1,300 individuals every day across nine campuses in Charlotte. Roof Above was born through the merger of Urban Ministry Center and Men's Shelter of Charlotte in 2019. POSITION SUMMARY The Housing Navigator QT Street Outreach position provides services to individuals who are unsheltered and living on the streets or in a place not meant for human habitation. The position is on a team specific to a partnership with the QuikTrip (QT) corporation. Subsequently, the primary outreach footprint is QT locations (and designated surrounding areas) within Mecklenburg County. The primary goal of the position is to help an individual connect to a permanent housing solution. Outreach will include rapport building, helping individuals with basic needs, and connecting individuals to other appropriate resources. The position may also provide outreach services outside of the primary designated areas, as directed, to assist with broader coverage across the County. Hours are full-time (40 hours/week). The schedule of days/hours will be determined prior to formally hiring. This position is primarily Monday through Friday, 8:00am - 4:00pm; however, the QT Street Outreach team (along with the Supervisor) work on a rotating basis an evening shift (1:00pm-9:00pm) and a Saturday (8:00am-4:00pm). ESSENTIAL FUNCTIONS Regularly visiting and canvassing QT locations and surrounding areas to engage with individuals experiencing homelessness. Seeking pathways for individuals to secure permanent housing. Completing Permanent Supportive Housing applications, Coordinated Entries, and appropriately documenting engagement and outreach within the Bitfocus Homeless Management Information System. Connecting individuals to other appropriate resources and ensuring that individuals are document-ready for housing. Transporting individuals to appointments and other appropriate resources. Conducting crisis intervention and management services when needed, utilizing de-escalation techniques, and connecting individuals with appropriate levels of care. Participating in relevant community meetings, workgroups, and/or partnerships to fold into the system of Outreach within Mecklenburg County. Helping individuals connect to and access basic needs. Collaborating with other Roof Above program team members as appropriate. Participating in staff training and development activities as directed. Qualifications EDUCATION, EXPERIENCE AND SKILLS REQUIRED A bachelor's degree is required. Prior experience working with individuals experiencing homelessness. Understanding and use of databases and data analysis. Ability to take initiative with minimal direction. Ability to prioritize when facing multiple responsibilities and tasks. Strong communication and interpersonal skills. Attitude and Courtesy: Is respectful and courteous to others, practice the ability to cooperate. Is attentive to the concerns, ideas, and issues expressed by others. Shows consideration for and values the opinions of neighbors, other staff, volunteers, and donors. Demonstrate proper judgment and decision-making skills. Secure relevant information, appropriately identify causes of problems, and take or recommend appropriate courses of action. PROGRAM OVERVIEW The Housing Navigator QT Street Outreach position is part of a team rooted in a partnership with QuickTrip (QT). This means that the outreach services are available to any QT within Mecklenburg County, with the flexibility to concentrate our efforts on the stores prioritized by QT. The workflow of these six team members will be a combination of regularly scheduled check-ins along with the ability for quick response at the request of QT partners. The primary focus of the engagement will be onsite at QT locations; however, the team will have flexibility to engage within an agreed upon radius around any QT store to proactively identify individuals who may frequent the store. The team will also inform and be in communication with other street outreach service providers within Mecklenburg County. The team will outreach in the spirit of Roof Above's vision of service provision, which prioritizes housing. The team builds rapport with individuals believed to be homeless, connects them with appropriate resources and services including shelter and pathways to housing. This team is not responsible for telling individuals to leave an area or responding to destructive and dangerous behavior. The team, when fully staffed, will operate six days a week - Monday through Saturday. WORKING ENVIRONMENT Individual must be able to work with limited supervision, embrace a fast-paced environment, and be comfortable de-escalating negative behaviors with diverse individuals including persons with mental illness and substance use issues. Must be able to stand for long periods of time. Must also be comfortable with mobile working. This team is intended to be outside, on the streets, with desk space being offered from time to time (as needed) at various locations operated by Roof Above. OUR VALUES: Heart for the Work We choose this work and embrace this place. We practice radical compassion. We each do our unique part to end homelessness. Solution-Oriented Grounding ourselves in what we know, we imagine what is possible. We are intentional about getting the right people involved and we move towards effective action. We are exhaustive in our search for solutions. Bring Our Best We practice self-care, self-awareness, and safety. We recognize what we need to let go of to move forward. We exercise diligence and grit. Value Others We honor the profound worth of each life and our work reflects it. We meet people where they are and approach others with genuine curiosity. We know we can't do it alone. We are stronger and smarter together. Roof Above is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Tryon International is seeking an enthusiastic and organized Volunteer Coordinator to lead the recruitment, scheduling, and engagement of volunteers who support our world-class is vital to the success of guest experience operations-ensuring information stations, parking teams, and general event support areas are staffed, trained, and equipped to create an exceptional experience for guests, participants and partners. The ideal candidate will have strong communication and leadership skills, thrive in dynamic environments, and be passionate about hospitality, community building, and event coordination. Key Responsibilities Volunteer Program Management Recruit, interview, and onboard volunteers for a variety of Tryon International events (equestrian competitions, concerts, festivals, Winterfest, and sporting events). Create and maintain a year-round volunteer database and schedule to ensure coverage for all operational areas. Develop volunteer orientation programs, training materials, and reference guides. Communicate regularly with volunteers to share assignments, updates, and recognition initiatives. Monitor volunteer attendance, performance, and engagement levels. Event Operations Support Collaborate with Guest Services, Parking, and Event Management teams to forecast volunteer staffing needs. Serve as on-site leader for volunteer teams during events-providing direction, problem-solving, and hands-on support. Manage volunteer check-in and hospitality areas; ensure uniforms, radios, credentials, and materials are distributed properly. Coordinate with department heads to ensure volunteers are placed appropriately and understand their responsibilities. Support operational setup and breakdown related to volunteer logistics and guest services zones. Administrative & Reporting Duties Maintain accurate volunteer records, hours, and event participation logs. Utilize digital platforms (e.g., Monday.com, Google Workspace, or VolunteerHub) for scheduling, communication, and reporting. Prepare post-event recaps summarizing volunteer utilization, feedback, and recommendations for improvement. Assist with creation of recognition programs, appreciation events, and year-end summaries. Qualifications Minimum of 2 years' experience in volunteer coordination, hospitality, guest services, event management, or related field. Exceptional communication and interpersonal skills with an ability to engage diverse groups. Strong organizational and multitasking abilities with attention to detail. Proficiency in Microsoft Office Suite and/or Google Workspace; experience with scheduling software preferred. Ability to work flexible hours including evenings, weekends, and holidays during event seasons. Must be comfortable working both independently (on-site/remote) and collaboratively (on-site). Preferred Skills Previous experience managing volunteers or staff at large-scale resort, festival, or sports events. Knowledge of Tryon International events or similar multi-venue hospitality operations. Customer service or leadership background in high-traffic guest environments. Compensation & Benefits Competitive salary commensurate with experience. Comprehensive benefits package (medical, dental, vision, and PTO). Hybrid work flexibility (remote administrative days; on-site event coverage). Complimentary access to Tryon International events and amenities. About Tryon International Tryon International is a world-renowned destination resort and event venue located in Mill Spring, North Carolina. Home to year-round equestrian competitions, concerts, festivals, sporting events, and family experiences, Tryon International delivers exceptional hospitality and entertainment in a vibrant, community-focused setting. Join our team and help us continue to create memorable experiences for guests and participants from around the world.

ABOUT US Come work with us! Leroy Springs & Co. is committed to providing fundamental access to recreation and education in the region, home to the historic Springs Cotton Mills. We are a family of brands rooted in nonprofit recreation, with a legacy lasting more than 80 years and a long-held belief that all people should benefit from affordable outdoor recreation, education and wellness opportunities. By promoting the importance of the outdoors, recreation and education through all phases of life, we foster a sense of community and opportunities for people to come together. Opportunities can be found on our website at Leroy Springs.com if you are interested in outdoor seasonal jobs, non-traditional education positions, or a segue into the nonprofit, golf or parks recreation industries. FREE Anne Springs Close Greenway Membership Employee discounts for Springmaid Mountain and more Eligible to participate in WellSprings Employee Wellness Program Enrollment in 401(k) retirement and savings plan option OVERVIEW The Youth Programs Recruiting Coordinator will work under the supervision of the Human Resources Director and in partnership with the FLYERS Director and Youth Programs Director. This role is instrumental in identifying and leveraging opportunities to educate the community about FLYERS and Greenway Youth Programs. The Coordinator will focus on recruiting and onboarding staff for FLYERS, Afterschool on the Greenway, Greenway Preschool, and seasonal Adventure Seekers summer camps. KEY FUNCTIONS Staff Recruitment: Initiate and manage recruitment activities, including participating in internal and external job fairs and public relations events. Act as a brand ambassador by effectively communicating the organization's culture, values, and benefits to prospective candidates. Foster relationships with local organizations and participate in outreach events to strengthen childcare talent pipelines. Hiring Support: Collaborate with FLYERS and Youth Programs hiring managers to assess recruitment needs. Screen new applicants, conduct phone interviews, and complete childcare references as needed. Provide support for the employee onboarding process to ensure new hires are effectively integrated into the organization. Retention and Process Improvement: Assist in developing and promoting staff retention programs to enhance employee satisfaction and reduce turnover. Propose improvements to the recruitment process and actively participate in implementing changes. System and Administrative Support: Cross-train and serve as a backup for posting requisitions within the HRIS system. Maintain clear and consistent communication with team members, childcare programs, and community partners. Other Duties: Undertake additional responsibilities as assigned to meet organizational needs. THE LSC WAY Our Culture is a top priority. As part of our commitment to culture, we have written a number of ‘Fundamentals' called The LSC Way that are traits we value in our daily activities. The fundamentals that are critically important to this position are: Do the Right Thing Use Data to Make Decisions Embrace Diverse Perspectives Deliver Legendary Service Be Process Driven KNOWLEDGE, SKILLS and ABILITIES Strong decision making, organizational, versatility, initiative, and human relations skills Strong advisory and leadership skills Ability to work independently and effectively handle multiple tasks Public speaking required; represents and promotes the Company in a positive light Above average interpersonal skills with strong written/oral communication skills and an ability to work with a wide variety of people and circumstances MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or/ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 2-4 years of Recruitment/Talent Acquisition experience ADP Workforce Now experience preferred Experience working with children preferred High School diploma with an equivalent combination of education, training, and experience that provides the required knowledge, skills CPR certification; will train REPORTING TO THIS POSITION No Direct Reports PHYSICAL REQUIREMENTS Must be able to exert up to twenty-five pounds of force occasionally and/or a negligible amount of force to lift, carry, push, pull or otherwise move objects when needed. Physical demands are in excess of those for sedentary work; must be able to remain on feet for extended periods of time.

Responsibilities Do you believe in breaking barriers and building futures? The TRIO Ronald E. McNair Postbaccalaureate Achievement Program at Johnson C. Smith University is on a mission to prepare first-generation, low-income, and underrepresented students for graduate school success-and we need YOU to help lead the charge! As our McNair Advisor, you'll be the guide, mentor, and motivator who transforms ambition into achievement. This isn't just a job-it's a calling to ignite potential and open doors to opportunity. What You'll Do * Coach and inspire McNair Scholars through every step of their undergraduate journey. * Design and deliver workshops, seminars, and cultural experiences that prepare students for graduate school and beyond. * Connect and collaborate with faculty mentors, campus partners, and national research networks. * Champion success by tracking progress, guiding research projects, and celebrating milestones. What We're Looking For * A passionate advocate for educational equity and student success. * A strategic thinker who thrives on planning impactful programs and events. * A relationship builder who can engage students, faculty, and staff with energy and professionalism. Why This Role Rocks You'll be part of a transformative program that changes lives, opens doors, and creates pathways to graduate education. Every day, you'll see the impact of your work in the success stories of our scholars. Qualifications Successful candidate will have a master's degree in education, counseling and guidance, psychology, or related field. At least two years of experience in advising, or an equivalent combination of education, training and experience that provides the necessary knowledge, skills and abilities is required. Must possess knowledge of TRIO programs or other higher education academic support program progressing students to college completion. Must demonstrate an understanding of academic programs and support services to include scholarly advisement, engagement, and graduate school/career counseling for the target population. Evidence of experience advising students from diverse backgrounds is essential. Effective communication and interpersonal skills are critical. Candidates must demonstrate the ability to use technology. The equivalent combination of education and related work experience may be considered. Supplemental Information To apply, please include a cover letter, resume, and contact information for three supervisory references including the most recent supervisor. Finalists for this position are subject to a background check. Employment is contingent upon the successful completion of a background investigation including criminal history and identity check.