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Dispatch Service Coordinator
Tritech Communications Inc. 4.3
Service coordinator job in Garden City, NY
As a Customer ServiceCoordinator, you will be a part of a key team in our corporate headquarters located in Garden City, NY. You will be responsible for providing TRITECH Quality support to our clients as well as your team members on the Service Team. You will coordinatorservice orders, jobs, and repairs with white glove service. The ideal person in this role will have experience with ticketing systems, sales orders, scheduling, and mathematical skills to be able to provide cost estimates.
We invite you to discover the excitement, diversity, rewards and excellence of a career at TRITECH Communications. With $100 million in annual revenues and 350+ employees, TRITECH is one of the nation's leading technology system integrators serving clients in corporate, education, healthcare and government industries. Our corporate headquarters is located in Garden City, NY and the company operates four regional operations centers in New York City, Boston, Miami and Washington DC. We are a one-source business that provides our clients clients with a single partner for the design, installation and maintenance of large/complex Audio Visual, Communications, PoE Lighting and Electronic Security Systems.
Primary Responsibilities:
Serve as the first point of contact for all inbound service requests from Tritech customers.
Use ticketing system to create, prioritize and manage customer requests while adhering to strict Service Level Agreement (SLA) guidelines.
Schedule technicians for on-site service visits using ticketing system shared calendar.
Determine follow-up action based on technician's resolution and implement recommended solutions including working with vendors, programmers, and other teams for escalated solutions.
Work with Tritech Shipping and Purchasing departments on receiving/shipping equipment and pricing/availability of equipment to generate quotes/proposals for customers.
Qualifications:
2-3 Years of Customer Service experience specifically with routing Service Technicians for corporate customers.
Highly proficient with computers including multitasking programs/screens.
Must be a highly organized, motivated team player with great verbal and written communication skills.
The ideal candidate wants to be more than just an employee. We are looking for someone who wants to be part of a team and a family. The right candidate takes themselves and their work seriously but also knows how to have fun!
Associate's Degree highly preferred
$42k-54k yearly est. 2d ago
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Communications, Outreach and Marketing Coordinator
The Black Car Fund
Service coordinator job in Islandia, NY
The Black Car Fund (BCF) is a not-for-profit organization that provides workers' compensation insurance, safety education, and benefits to for-hire drivers across New York State. We are committed to protecting our drivers and strengthening the industry through education, outreach, and innovative support programs.
About the Role
We are seeking a proactive and creative Communications, Outreach, and Marketing (COM) Coordinator who will focus on our external outreach efforts to join our team. This role plays a vital part in advancing BCF's public presence, engaging the driver community, and promoting key initiatives through compelling communications, in-person presentations, and events.
Reporting to the COM Manager and Director of Operations, the COM Coordinator will support and execute a range of marketing campaigns, outreach efforts, and stakeholder communications. The ideal candidate is a strong writer skilled in digital content creation, public speaking, and building relationships, who is organized and comfortable working in a fast-paced, collaborative environment.
After orientation, onboarding, and training, this position will be eligible for a hybrid schedule.
Key Responsibilities
Marketing & Communications
Draft and distribute external communications, including newsletters, email campaigns, flyers, promotional materials, and newspaper ads
Maintain and manage external contact lists
Track campaign performance and develop strategies to improve KPIs where needed.
Develop creative, inclusive messaging to promote BCF's programs and initiatives.
Maintain a log of external communications and inquiries received by The Black Car Fund and the COM Unit.
Assist the COM Manager in tracking the COM Unit's annual budget.
Social Media & Digital Presence
Plan and schedule engaging social media content across multiple platforms.
Create and manage digital campaigns to enhance awareness and drive engagement.
Produce multimedia content (e.g., photos, short videos, reels, stories) tailored to our diverse audience.
Monitor social media channels and website performance, providing regular analytics reports.
Collaborate on website updates and support the development of a new site and mobile app strategy.
Event Planning & Outreach
Plan, coordinate, and participate in outreach events, including our quarterly Resource Fairs, community events, and industry partner events.
Conduct driver outreach at the BCF Driver Education Center, engaging with drivers, gathering testimonials, and collecting survey data
Provide reports on survey data collected from Education Center attendees
Oversee and manage marketing inventory with a strong sense of organizational skills
Coordinate distribution of branded marketing materials for external use/outreach
Analyze event feedback and survey results to refine outreach efforts.
Maintain positive relationships with company partners
Draft correspondence with stakeholders and partners, ensuring clear, consistent communication.
Ability to lift 25lbs - 30lbs
Cross-Functional Collaboration
Work closely with the internal Communications Coordinator on cross-departmental initiatives, such as the company's monthly heritage events, staff recognition, Customer Service Week, and other company celebrations.
Coordinate with other departments (e.g., Auditors, Education Center staff) to ensure accurate, accessible information and resources are provided to all staff who connect with Member bases and Covered Drivers
Support the Director of Operations and Executive Director on special projects as needed.
Professional Development
Continuously develop skills in the tools used within the department.
Participate in external training opportunities to strengthen communication and outreach capabilities.
Who You Are
Bachelor's degree in communications, marketing, or similar, or 2-4 years of dedicated experience and work in this field.
Driven and results-oriented
Strong interpersonal skills and excellent customer service skills
Excellent writing skills with an ability to seamlessly transition between professional business writing and more accessible, plain language writing, depending on the audience.
Comfortable with public speaking.
Ability to manage multiple projects and meet deadlines while maintaining a strong attention to detail.
Experience working with platforms such as Microsoft Office Suite, Adobe Photoshop, Canva, Doodly, Asana, and Sigma.
Experience working with marketing platforms such as Hootsuite, Constant Contact, Linktr.ee, and Survey Monkey.
This Position Also Requires
Ability to navigate databases
Willingness to travel primarily within the New York City metro area for outreach projects and events
A proactive individual, capable of managing and completing tasks and projects while taking initiative.
Responsibility for taking ownership and remaining committed to accuracy
Ability to escalate issues to management in a timely manner
Willingness to participate in company-hosted events
Maintain a healthy/positive working relationship with supervision, management, a diverse organization, and clientele
Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle multiple priorities simultaneously; ability to communicate matters of concern effectively; and ability to meet deadlines consistently.
Perks & Benefits
Health, Dental, Vision, and Life Insurance (as low as $0 employee contribution).
401K with 100% employer match (up to 6%).
Roth 401k
Flexible Spending Account (FSA)
Lifestyle Spending Account (LSA)
Employee Assistance Program (EAP).
Pet Discount Benefit
Paid Vacation, Sick leave, and Personal Time.
Professional development opportunities.
Special interest accounts such as the Calm app, Discount purchase programs
The Black Car Fund is an Equal Opportunity Employer.
$46k-65k yearly est. 3d ago
Patient Service Coordinator- Hematology / Oncology
Hartford Healthcare 4.6
Service coordinator job in Bridgeport, CT
Work where every moment matters.
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.
Job Description
Responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience.
Warmly greets and registers arriving patients.
Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter.
Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit.
Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients.
Collects co-payments and office charges as needed and explains office payment billing policies to patients.
Ensures patients have a comfortable and inviting environment by maintaining a clean waiting room, actively removing trash and keeping magazines current at the start of each session and throughout the day.
High school diploma or equivalent preferred
Relevant experience in a fast-paced medical office highly preferred.
Epic experience preferred.
Positive, customer-focused approach, with commitment to providing excellent patient care.
Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
Proven ability to work effectively in a team environment.
Excellent verbal communication skills. Ability to communicate in other languages highly desirable.
Strong computer skills. Solid working knowledge of Microsoft Office software.
Basic working knowledge of medical terminology.
Ability to travel independently to satellite offices with or without advanced notice.
Strong working knowledge of insurance requirements.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
$32k-37k yearly est. 3d ago
Admissions Advisor
Ideal School of Allied Health Care 4.4
Service coordinator job in Islandia, NY
The Admissions Advisor is responsible for guiding prospective students through the admissions process, from initial inquiry to enrollment. This role involves providing detailed information about the school's health care programs, assessing applicants' qualifications, and supporting them in selecting the right program to meet their educational and career goals. The Admissions Advisor plays a key role in promoting the school, ensuring a smooth admissions experience, and helping students take the first steps toward a successful career in health care.
Key Responsibilities:
Prospective Student Outreach:
Serve as the first point of contact for prospective students interested in health care programs offered by the school.
Conduct outreach to potential students via phone calls, emails, and information sessions, providing accurate and compelling details about programs, career outcomes, and the application process.
Attend and represent the school at recruitment events, open houses, job fairs, and community outreach activities to promote health care programs.
Admissions Counseling:
Provide personalized admissions counseling to prospective students, assessing their educational background, career aspirations, and goals to recommend suitable health care programs.
Guide applicants through the decision-making process, offering information on course content, clinical training, certification requirements, and potential career paths.
Conduct one-on-one consultations to answer questions, discuss prerequisites, and assist with program selection.
Application Process Management:
Assist prospective students with completing the application process, ensuring all required documents are submitted, including transcripts, test scores, and references.
Evaluate and verify application materials for accuracy and completeness, ensuring they meet the school's admissions criteria.
Maintain regular communication with applicants to provide updates on the status of their application and next steps in the process.
Program Enrollment & Orientation:
Support newly admitted students in completing enrollment paperwork and orientation requirements.
Coordinate with other departments, such as registrar and bursar, to ensure a smooth transition for students from acceptance to enrollment.
Conduct new student orientation sessions, providing guidance on academic expectations, school policies, and available resources.
Follow-up & Relationship Building:
Maintain ongoing communication with prospective students throughout the admissions process, addressing any concerns, questions, or obstacles they may encounter.
Build strong relationships with applicants to ensure a high level of engagement and support, encouraging retention through the enrollment phase.
Track and follow up with prospective students who have not yet completed the admissions process to encourage completion.
Collaboration with Academic Departments:
Work closely with program directors and faculty to stay informed about program updates, curriculum changes, and admissions requirements.
Collaborate with academic departments to ensure prospective students are provided with the most up-to-date information on programs, certifications, and career opportunities in the health care field.
Data Entry & Reporting:
Accurately enter and maintain student data in the school's admissions system, ensuring up-to-date records of applicants, inquiries, and enrollments.
Generate and analyze reports on admissions trends, applicant demographics, and conversion rates to support strategic recruitment efforts.
Provide feedback to the admissions team and school administration on recruitment strategies, applicant feedback, and opportunities for improvement.
Compliance & Ethical Standards:
Ensure compliance with all federal, state, and institutional policies regarding admissions practices, including the handling of sensitive student information.
Follow ethical standards in recruitment and advising, providing prospective students with honest and transparent information about programs and career prospects.
Requirements
Qualifications:
Bachelor's degree in Education, Counseling, Health Sciences, Business, or a related field.
Minimum of 3 years of experience in admissions, recruitment, student services or sales, preferably in a health care or vocational education setting.
Strong understanding of health care careers and certification requirements.
Excellent interpersonal and communication skills, with the ability to engage and motivate prospective students.
Proficiency in using CRM systems, Google Suite, and other relevant software for tracking admissions data and communications.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
Key Competencies:
Ability to build rapport with prospective students and provide personalized support
Knowledge of health care programs and career pathways
Strong organizational and time-management skills
Effective communication and presentation abilities
Adaptability and problem-solving in a fast-paced environment
$64k-86k yearly est. 60d+ ago
Outreach and Marking Coordinator
Association for Mental Health and Wellness 3.3
Service coordinator job in Ronkonkoma, NY
Job Description
The Outreach & Marketing Coordinator develops and implements strategies to engage prospective clients and promote the Association for Mental Health and Wellness (MHAW) services across the community.
Adult Coordinator - focusing on outreach and marketing with adults.
Youth Coordinator - focusing on outreach and marketing with youth.
These roles lead outreach initiatives, cultivate partnerships, and support intake operations for their respective populations. We are seeking flexible, collaborative professionals who can navigate diverse systems-including educational, healthcare, and social service environments-to increase awareness and enrollment in MHAW programs.
Key Responsibilities:
Develop and implement strategies to engage prospective clients and promote MHAW in the community.
Lead project planning for outreach initiatives, including creating detailed project plans, setting milestones, tracking progress, and proactively addressing program growth.
Develop and maintain strong partnerships with community-based organizations, private practitioners, hospitals, schools, housing providers, and other agencies across the crisis continuum.
Conduct outreach to school districts, youth programs, child-serving agencies, and adult service providers to strengthen referral pathways and increase awareness of mental health supports.
Facilitate referrals as appropriate to children's care management (youth-specific).
Host and participate in engagement activities for prospective clients, families, and referral sources.
Collect, manage, and analyze outreach, intake, and retention data to drive continuous improvement in strategies and tactics.
Visit local hospitals, clinics, schools, community sites, or residential settings to identify potential clients and referral opportunities.
Provide information regarding services to inquiries, including parents, caregivers, youth, and adult clients.
Develop and deliver promotional materials and activities tailored for both adults and youth.
Monitor productivity throughout the year and participate in annual budget preparation.
Understand and respond to regulatory and internal changes to admissions criteria.
Conduct admission screenings and intakes.
Skills/Experience/Qualifications:
Bachelor's degree in Marketing, Social Work, Human Services, Public Health, or related field.
Minimum 3 years' experience working with individuals with mental health diagnoses, with specific experience:
Engaging children, adolescents, and families in social service, educational, or healthcare settings (youth-specific).
Working with adults in social service, healthcare, benefits navigation, or related environments (adult-specific).
Familiarity with school systems, committees for special education, children's care management, wraparound services, and community-based supports (youth-specific).
Knowledge of housing providers and adult social service systems (adult-specific).
Minimum 1 year experience conducting marketing and outreach that drives enrollment.
Minimum 1 year supervisory experience.
In-depth knowledge of federal, state, and local benefits systems.
Strong communication, advocacy, and public speaking skills.
Ability to work across diverse populations.
Ability to commute and travel throughout Suffolk County.
Monday-Friday 8:30-4:30; daytimes, occasional evenings and weekends
37.5 hours per week
$44k-55k yearly est. 16d ago
Volunteer Program
Alliance 4.8
Service coordinator job in Bridgeport, CT
We look forward to having you as a part of our commitment to serving our community. Volunteers are the extra eyes, ears, hands, and helpers for the Alliance for Community Empowerment, Inc. (the “Alliance”) staff. Volunteers can also be a great resource for the Alliance by going back and forth into the community and explaining what the Alliance for Community Empowerment is all about.
Volunteers may volunteer in the following areas:
Early Learning Department/Childcare classrooms:
Volunteering within a classroom setting with the guidance of teaching staff.
Providing additional supervision of children to help ensure their safety, but volunteers are not permitted to be alone with children.
Engaging in child play as directed by the teaching staff.
Administration: (Finance Department, Supportive Services Department, Energy Department, and Early Learning Department)
Office Assistants:
Clerical work such as:
Faxing
Emailing
Filing
Answering phones
Other tasks as assigned
Expectations of volunteers within the program include, but are not limited to:
Maintain confidentiality of: (a) the identity of clients and children served by the Alliance; (b) personal information about clients, employees or donors of the Alliance and children served by the Alliance; (c) financial/accounting records of the Alliance; (d) personal information about the Alliance's board members; and (e) any other non-public information that is sensitive in nature or considered to be confidential by the Alliance.
Consistently meet and greet visitors and staff in a professional manner and with respect.
Always follow Alliance for Community Empowerment, Inc.'s policies and procedures.
Be committed to the volunteer program.
Must submit to sex offender and criminal background checks via fingerprint compliance before the start of the volunteer program. Background checks (including child abuse and neglect state registry checks) are required within 90 days of the volunteer's start date. A volunteer must also go through drug and physical screenings.
$46k-62k yearly est. Auto-Apply 60d+ ago
Academic Affairs Coordinator
Long Island University 4.6
Service coordinator job in Brookville, NY
The Long Island University College of Veterinary Medicine (LIU-CVM) invites applications for the position of Academic Affairs Coordinator (AAAC). The AAC will report to Associate Dean of Academic Affairs (ADAA)_. The AAC will work with the ADAA and others in the office in facilitating the oversight, planning, and scheduling of academic programs at LIU-CVM and perform other duties as assigned.
Job Responsibilities
* Ensure the policies and procedures established by LIU-CVM are fully implemented regarding the academic program.
* Works collaboratively with others in the Academic Affairs area
* Assist with communication of relevant information to
* Assist with the management of the department operations and
* Assist with student registration.
* Perform student scheduling.
* Monitor, organize, and maintain student and faculty files/documents.
* Assist in Scheduling student learning experiences of clinical clerkships in year 4.
* Interact effectively with diverse students, faculty, staff and resolve issues.
* Communicate policies, procedures and practices to faculty, students, university personnel and others.
* Maintain databases to gather data, compile statistics, and generate reports.
* Oversee and manage additional support staff, as assigned.
* Provide support in documenting accreditation information.
* Other duties as assigned.
Job Skills & Qualifications
* Work experience and familiarity with the veterinary medical profession.
* Strong people skills including communication and emotional intelligence
* Solutions-oriented and problem solving
* Discretion and professionalism in management of sensitive personal and college materials
* CVT/LVT/RVT or MSc credentials will strengthen the position application, which are desired but are not essential.
* Proficiency in the use of excel, word, OneDrive, and various software programs (i.e., Evalue)
LIU is an equal opportunity employer. LIU is committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our academic community. LIU encourages applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.
$61k-75k yearly est. 16d ago
Patient Admissions Representative FT
Seafield Center 3.9
Service coordinator job in Westhampton Beach, NY
Full Time Position Available: Monday - Friday 9:30a-6p Salary: $20.00 - $22.00 per hour
Benefits Available for Full Time Employees:
Generous Paid Time Off Policy
Medical, Dental, and Vision Insurance
Flexible Spending Account
Basic Group Life AD&D Insurance (No Cost)
Voluntary Life Insurance
Other Voluntary Benefits
Reimbursement for Professional Development Expenses
Employee Assistance Program
Retirement Program (401k)
8 Paid Holidays
MAIN FUNCTION:
- Initial contact for potential clients and/or families, EAP's, detoxes and other referral sources to facilitate admission to appropriate Seafield facility.
- This position is classified as Essential Day 2 for emergency closure purposes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure that all clients are treated with dignity and respect.
Affirming care for Lesbian, Gay, Bisexual, Transgender and Questioning clients.
Assist with client admissions, working with medical facilities, employers, and referral sources.
Answer calls, explain Seafield programs, and record admission info.
Schedule assessment appointments and handle insurance Verifications.
Ensure insurance verification is complete before assessments.
Prepare documents and work with UR and Medical departments.
Coordinate transportation for client admissions.
Maintain relationships with referral sources and follow their protocols.
Coordinate bed availability and review medical paperwork for placement.
Work with Medical Director and maintain the bed board.
Scan documents, give tours, and process payments.
Required weekend/evening shifts.
Perform other duties as assigned.
EDUCATION AND QUALIFICATIONS:
High school graduate with a minimum of two (2) years working experience in public service area. Good basic telephone and typing skills. Must be detail oriented and able to work independently. Thorough knowledge of and experience with 12 Step Recovery Program.
PHYSICAL DEMANDS:
Requires talking, hearing, and specific vision abilities (close, distance, and focus).
Primarily sedentary, with occasional walking and standing.
Must be able to use a computer, keyboard, mouse, calculator, copier, fax, scanner, and phone
$20-22 hourly 60d+ ago
Volunteer Coordinator
CIRI
Service coordinator job in Stamford, CT
Why Work for CIRI?
Embark on a fulfilling career with CIRI, where you'll find more than just a job - you'll find purpose. As part of our team, you'll enjoy:
Meaningful Mission: Contribute to an incredible mission of assisting refugees and immigrants in overcoming barriers to become self-sufficient, integrated members of the community.
Professional Growth: Be part of a diverse and supportive team that encourages your growth and development.
Community Connection: Establish long-term connections with the community and make a lasting impact on the lives of those we serve.
Comprehensive Benefits: Enjoy a competitive salary, medical/dental/vision/life/403B plan, 13 paid holidays, 20 days of paid time off per year, and a commitment to work/life balance and self-care.
Public Interest Loan Forgiveness: Benefit from eligibility for the Public Interest Loan Forgiveness Program.
This organization participates in E-Verify.
Join the Journey: Empower Lives, Shape Futures at The Connecticut Institute for Refugees and Immigrants (CIRI)
Compensation: $44,000+ Benefits (that currently include):
Medical (Anthem): 3 copay/deductible options; base plan is $50/paycheck
Vision (Mutual of Omaha): $60 per year; $130 hardware allowance- Employee Funded
Dental (Mutual of Omaha): $500 per year; $1,750 annual benefit- Employee Funded
Life: 1 x Salary to $100K; paid by CIRI
Voluntary Life: Available to employees and family
Disability: 60% of earnings; paid by CIRI
Identity Theft: Optional coverage; paid by employees- For employee and/or family- Employee Funded
POSITION SUMMARY: Are you passionate about making a difference and helping others? As our Volunteer and Intern Coordinator, you'll be the driving force behind recruiting and supporting a team of amazing volunteers and interns. From matching talented individuals with Ukrainian Support Programs to organizing fun group activities, you'll ensure our volunteers are equipped, engaged, and excited to contribute. Whether it's recruiting volunteers/interns, coordinating volunteer drivers, or guiding interns/volunteers working with youth educational support, you'll play a key role in changing lives. Plus, you'll help interns shine by ensuring they meet their college requirements! Ready to lead, inspire, and create lasting impact? This is the role for you!
Recruit high level professional volunteers who can assist with key activities including but not limited to volunteer drivers, individual ELL tutoring, youth educational assistance, client group activities and outings, administrative support, pro-bono attorney network, and job readiness.
Conduct in-depth interviews and screening of potential volunteers and interns.
Work in close collaboration with designated program and administrative staff to match interns and volunteers appropriately with Afghan Support Programs.
Oversee volunteer recruitment, training and placement to ensure continued success with volunteer engagement.
Provide volunteer/intern training and onboarding, coordinate monthly volunteer group check-ins, and individual support to volunteers as needed.
Ensure interns are meeting the requirements of the internship requirements of their colleges/universities.
Monitor to ensure volunteers/interns are logging hours appropriately in volunteer software program.
Complete monthly reporting on volunteer activities.
QUALIFICATIONS
Associates Degree and three years of relevant experience.
Experience with managing volunteers, interaction with donors or high-level management, or other outward/customer facing experience highly desirable.
Ukrainian Language, a plus
Outgoing with outstanding interpersonal and organizational skills.
Professional demeanor; the ability establish report with and engage various audiences.
Excellent written and verbal communication skills.
Ability to work independently and to follow oral and written instructions.
Knowledge of principles and practices of organization, planning, records management and general administration.
Computer literate with strong skills in Outlook and Excel.
Ability to collaborate with other service providers.
Salary Description 44,000 Annual
$44k-100k yearly 34d ago
Field Service Planning Coordinator I
Technical Safety Services 3.2
Service coordinator job in Deer Park, NY
Who are we?
Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for additional passionate and talented employees to join our team and partner with TSS' customers who are doing dramatic work focused on improving the human condition.
TSS ensures the equipment our customers use to keep their employees and products safe is in full working order. We are the leading provider in the country of testing and certification services for cleanrooms, fume hoods, biological safety cabinets, and other controlled environment equipment. Working at our customers facilities, TSS employees are key enablers - helping ensure safety, accuracy, and compliance in some of the leading laboratories in the United States.
How will you make an impact?
The Field Service Planning Coordinator will play a crucial role in enhancing the customer's experience. The impact will be achieved by diligently managing service schedules for both existing and new customers, ensuring exceptional service delivery, meeting deadlines, addressing urgent request promptly, and overseeing repairs. Through these efforts, the coordinator will significantly contribute to the prioritization of our customers satisfaction and safety.
** This position is fully onsite at our Deer Park office location.
What will you do?
Client Communication - Promptly respond to client inquiries via phone and email, providing comprehensive product and service information while addressing repair requests efficiently and effectively.
Inventory and Scheduling Oversight - Manage monthly inventory lists, ensuring all items requiring service are scheduled after PO/payment collection, document reasons for any missed items in the scheduling process.
ServiceCoordination - Organize and schedule field service work orders, prioritizing tasks to ensure the most efficient timeline possible for service delivery
Order Review and Assignment - Review daily field service orders, assign tasks to technicians, and monitor job progress to ensure timely completion.
Issue Resolution - Identify, investigate, and resolve any client or technician issues that may arise during service delivery, ensuring seamless operations and customer satisfaction.
Other duties as assigned
How will you get rewarded?
TSS offers competitive salaries and a wide range of benefits:
Salary range of $24.00 - $30.00 hourly
(Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with industry data)
Medical, vision and dental insurance
401(k) plan with a company matching contribution
Long-term disability, short-term disability, and life insurance
Competitive Paid Time Off (PTO) and company paid holidays
How will you get here?
Education and Experience
2-5 years of field service industry experience in a customer service or scheduling/coordination
position
Demonstrate strong communication skills and an ability to deliver results through teamwork
Proficient in Microsoft Outlook, Excel and Word
A combination of education, training, and related experience may meet the requirements.
Knowledge, Skills and Abilities
Proficiency in using software or platforms for scheduling and coordination purposes.
Must think critically and creatively and be able to work independently as well as have strong organizational and planning skills.
Strong interpersonal skills
Ability to successfully solve challenging issues, perform critical thinking, and be detail oriented
Excellent organizational ability - can easily multitask and shift priorities as need
Ability to think and plan strategically.
Excellent customer service and communication skills, both verbal and written.
Strong troubleshooting and problem-solving skills with the ability to learn new systems and services.
Excellent organizational skills and attention to detail.
Ability to thrive in a fast-paced, dynamic environment while maintaining a customer-centric approach.
Ability to quickly learn and train others on the use of Service Manager other software systems.
TSS is a passionate equal opportunity employer and celebrates diversity. Interested in a role but not sure it's the right fit for you? Call us and let's talk.
$24-30 hourly Auto-Apply 40d ago
Client Care Coordinator/Advocate
Relive Health Great Neck
Service coordinator job in Great Neck, NY
Responsive recruiter Replies within 24 hours Benefits:
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Wellness resources
Company Overview
RELIVE is the premier health and wellness center in the country where we focus on the patient first to create personalized wellness solutions for unmatched results. We skip the short-term fix and help our patients take charge of their lives so they can look, feel, and be their best. We can help with everything from fighting fatigue to turning back the clock. Lastly, everything we do revolves around one thing and one thing only, you
!
Job Summary
The Client Care Coordinator, known in the Relive organization as a Client Advocate, is responsible for educating and producing the sale of wellness, regenerative services, and treatment plans to clients. They must possess complete knowledge of all products and services exclusive to Relive health including hormone therapy, regenerative medicine, IV therapy. The Client Advocate is responsible for client relationship management, servicing clients through follow-up practices and identifying opportunities for upselling or cross-selling additional services or treatments, while offering personalized solutions tailored to each client's needs. This individual is the direct point of contact with clients and ensures that their needs and expectations are fully met, and they are completely satisfied throughout their relationship with Relive.
Responsibilities
Providing an Exceptional Client Experience:
Tailor personalized wellness solutions with astute discretion and expertise, fostering enduring client relationships.
Conduct thorough consultations with empathy and adherence to HIPAA guidelines, ensuring trust and rapport
Collaborate with prescribing physicians to strategize and implement personalized care plans prioritizing client well-being.
Brand Engagement and Marketing:
Showcase the Relive Health brand at community events, driving revenue and client engagement through upselling opportunities.
Demonstrate mastery of product and service knowledge, articulating their value proposition persuasively to clients.
Administrative Oversight:
Exercise discretion in scheduling and resource allocation to optimize revenue and client satisfaction.
Navigate software and systems effectively, maintaining meticulous documentation and facilitating seamless client interactions.
Provide strategic feedback to drive continuous improvement initiatives within the health center.
Client Satisfaction and Feedback:
Proactively address concerns and challenges to ensure each client's journey with Relive Health is characterized by satisfaction and excellence.
Collaborate with the team to implement solutions for enhancing client experiences and outcomes.
Executive Oversight and Leadership:
Direct the work of others, monitor compliance measures, and control the flow of supplies and medications.
Maintain production and sales records accurately and facilitate team member training and development.
Qualifications
High school diploma. Bachelor's degree (preferred but not required)
1-3 year of general sales experience. Sales experience in the medical field specifically in Hormone Replacement Therapy is ideal.
Persuasion, negotiation, and closing skills.
Ability to meet deadlines, multi task, achieve company set objectives
Maintain patience and composure managing client care
Ability to work productively and effectively in an unsupervised environment
Possesses strong interpersonal and communications skills
Compensation: $50,000.00 - $100,000.00 per year
At RELIVE Health, we present our clients the opportunity to rewrite the path of their own unique health and wellness journey, from the inside out and the outside in. We pride ourselves on our passionate team members and staff who break the stigma surrounding relationships between clients and providers. We accomplish this by advocating for our clients' individual needs as well as providing them with ongoing support and tools to allow for exceptional results, and ultimately help them look and feel their best. We emphasize a collaborative team environment where everyone works together and values communication, support, and interactiveness. By working collaboratively, we are able to deliver innovative solutions and remarkable service to our clients.
Explore your future at Relive Health. Click here to discover Career Opportunities.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to RELIVE Corporate.
$50k-100k yearly Auto-Apply 38d ago
Admissions Advisor, SL-3
Purchase College, State University of New York 3.8
Service coordinator job in Harrison, NY
Posting Number S403P Job Title Admissions Advisor, SL-3 Application Deadline 02/08/2026 Department Admissions FT - PT Full Time Part-time % Minimum Salary $57151 + $4000 (location pay) Maximum Salary $57151 + $4000 (location pay) Description Reporting to the Assistant Director of Admissions, the Admissions Counselor represents Purchase College to prospective first-year, transfer, and graduate students, their families, counselors, and the general public. The counselor develops and implements strategic recruitment plans for assigned student populations and territories, actively engages prospective students through events, school visits, presentations, and information sessions, and provides personalized guidance throughout the admissions process. The successful candidate demonstrates professionalism, superior customer service and communication skills, and a commitment to supporting the College's mission. The counselor also creates and manages communications and social media content, evaluates enrollment data to guide outreach strategies, and collaborates on various recruitment initiatives.
Qualifications
Required:
Bachelor's degree.
Strong customer service skills and a commitment to student success.
Superior communication skills (spoken, written, group, and individual).
Excellent organizational skills and attention to detail.
Strong analytical skills and ability to make independent, data-informed decisions.
Proficiency with Microsoft Office Suite.
Ability to work independently and collaboratively within a team environment.
Preferred:
Experience in higher education administration, admissions, or student services.
Experience advising or recruiting undergraduate and/or transfer students.
Experience using Slate or other admissions CRM systems.
Experience using BANNER.
Bilingual in Spanish (strongly preferred).
Candidates must attach the following documents to their online application: resume, cover letter, and a document containing the names and contact information for three (3) professional references (upload as list of references).
Special Note
About Purchase College, SUNY
A top 10 public school, according to U.S. News & World Report, Purchase College, part of the State University of New York (SUNY) system, was founded in 1967 by Governor Nelson Rockefeller. His aspiration for Purchase was to create a dynamic campus that combined conservatory training in the visual and performing arts with programs in the liberal arts and sciences, in order to inspire an appreciation for both intellectual and artistic talents in all students. Today, Purchase College, SUNY is a community of students, faculty, and friends where open-minded engagement with the creative process leads to a lifetime of intellectual growth and professional opportunity. For more information about the college, visit Purchase College.
Benefits -
* Health, dental, and vision benefits are available to eligible employees after a 28-day waiting period. More information regarding other benefits such as generous paid time off, tuition assistance, and retirement systems can be found on SUNY's Benefit Summaries website.
* Purchase College is a qualifying government employer allowing eligible employees to participate in the Public Service Loan Forgiveness program.
* Access to the NAEYC-accredited, on-campus child care at The Children's Center.
* Discounted access to the world-class Performing Arts Center, free admission to the Neuberger Museum of Art, and free access to the athletic facilities.
* Other benefits include business-casual dress and an opportunity to telecommute (dependent on job function and operational need). For detailed information on some of the College's employee benefits, visit the College's Human Resources/Benefits website.
Nondiscrimination Policy - Purchase College is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to service, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the Purchase community (including vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. To view the entire policy, please visit the following website: Purchase College Human Resources Policies and Procedures website.
Women, minorities, and individuals with disabilities are encouraged to apply. Purchase College is an AA/EEO employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish, and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and the availability regarding the University's current campus security policies. Purchase College's Annual Security Report is available at Purchase College NYS University Police Website.
Date to be Filled 03/01/2026
$57.2k yearly 6d ago
Admissions Representative
Easterseals 4.4
Service coordinator job in Islandia, NY
JOB SUMMARY: The Admissions representative will answer questions about Apex's educational programs and guide prospective students through the enrollment process. Using appropriate sales techniques, the Admissions Representative will counsel students above the value of Apex's programs and encourage students to make a commitment and investment in their future via the educational opportunity that Apex offers.
RESPONSIBILITIES
Take leads from media advertisements and other sources.
Conduct in-person interviews with prospective students, second visit students, and second program students.
Screen potential students for necessary educational attainment and other requirements.
Conduct tours of Apex's facilities for prospective students.
Make follow-up calls to prospects who have previously called or visited Apex.
Review and complete all documents necessary to complete prospective students' enrollments.
Coordinate appointments with and escort students to the Financial Aid department.
Review documents given to the student by Financial Aid and verify documents when students complete and return them to the Admissions office.
Procure required deposits from prospective students for their enrollment in their chosen Apex program.
Maintain an up-to-date log of all enrollments.
Execute other Admissions tasks as needed for operational success.
QUALIFICATIONS:
Education: Bachelor's Degree preferred; Major in Marketing or a related field is a plus.
Licenses: Apex will assist new hires in obtaining an Admissions license.
Personal Qualities:
Strong interpersonal skills with an emphasis in effective one-on-one speaking with a diverse range of people
Superior telephone manner
Excellent initiative and follow-up skills
Strong organizational ability and time-management skills
Oral and written communication skills.
Establishing and maintaining effective working relationships with staff and supervisors.
Problem-solving and conflict resolution skills.
Ability to work independently and collaboratively as a team.
$24.00 to $25.00/ hour
Our Ideal Community Outreach Coordinator:
Do you thrive on making a positive first impressionthen following through with action? Are you confident and friendly? Are you results-driven and detail-oriented? Do you feel energized by a mission that helps children with special needs and their families get timely support?
Interested?If this sounds like you, please apply today!
Job Summary:We are looking for a dynamic, professional, and hardworking Community Outreach Coordinator to join our growing team in a part-time capacity. This role will be community-facing. The Coordinator will be responsible for in-person visits to pediatric facilities, doctors'offices, daycares, and community programs to educate and promote Achieve Beyond's pediatric service offerings. This role will be responsible for promoting new client referrals and maintaining established referral relationships. Candidate will attend community events as needed.
Essential Duties and Responsibilities:?
Responsible for outreaching and targeting assigned areas
Complete weekly visits to community settings/referral sources
Establish relationships with referral sources local to our varying service locations
Conduct regular outreach phone calls and distribute informational materials to prospective partners and families
Represent the organization through presentations, workshops, community meetings, and health fairs
Monitor site visits and track incoming referrals to assess outreach effectiveness
Utilize databases and applications for data entry, reporting, and tracking outreach metrics
Identify, organize and attend community events and networking opportunities
Meet weekly goals of outreach calls to referral sources
Explain programs that Achieve Beyond offers to families, community personnel, referral sources, etc.
Other duties as assigned by the manager
Our Mission:
At Achieve Beyond: We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance. It is the reason we will succeed together.
Qualifications and Other Requirements:
Must have a valid driver's license and access to a car at all times.
Bachelor's degree preferred
Excellent verbal, written, and interpersonal communication skills
Strong organizational, time-management, and analytical skills
Proficient in Microsoft Office (Word, Excel, Outlook)
Must always be a positive and professional representative of Achieve Beyond
Ability to work in a fast-paced environment
Physical Requirements:
Occasionally ascends/descends stairs going to, while at, or leaving work location or facilities traveled to for work events.
Occasionally moving and/or lifting objects at work weighing up to 30 pounds such as outreach materials and giveaways.
Must be able to remain in a stationary position for prolonged periods of time.
The ability to observe details at close range (within a few feet of the observer).
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Must be able to travel to and from assigned work events in personal vehicle.
Benefits Include:
NYS Sick Time
Various Employee Discounts on Entertainment and Equipment
Structured initial training.
Monthly administrative events and so much more!
Compensation:Part-time hourly non-exempt $25-30per hour
Hours:20 hours per week Monday -Friday, must be available on weekends as needed.
Job Description is Subject to Change.
$25-30 hourly 3d ago
Policy Coordinator
QSAC, Inc. 4.2
Service coordinator job in Melville, NY
Job Description
is $70,000-$80,000.
Full Time Position
RESPONSIBILITIES
Complete required QSAC orientation.
Ensure health, safety, and welfare of individuals.
Maintain individual/family confidentiality.
Attendance and punctuality is essential.
Commitment to company values and adherence to policies.
Develop QSAC policies and procedures in accordance with OPWDD regulations.
Review OPWDD ADMs to ensure continued compliance with changing regulatory requirements.
Develop training protocols and train staff on agency policies across all QSAC locations.
Maintain records of staff training to ensure compliance.
Conduct observations to ensure that all QSAC policies and all applicable Federal, State, and local laws and regulations are being adhered to.
Interview staff to ensure understanding of QSAC policies and procedures and in-service staff as needed.
Schedule quarterly and semi-annual departmental policy meetings to ensure policy standards are being met and effectively implemented.
Take minutes for policy meetings.
Review and maintain documentation and provide reports and recommendations to supervisors.
Perform other duties as assigned by supervisors and/or senior management.
MINIMUM QUALIFICATIONS
Qualifications are subject to change in accordance with government regulations.
Bachelor's Degree and/or substantial related experience.
3-5 years professional work experience.
1-2 years' experience in working with the adult developmental disabilities population (preferred not required).
Extensive knowledge of OPWDD Regulations, as well as Federal, State, and local regulatory requirements.
Knowledge and experience writing and developing Agency Policy as well as developing and conducting staff training.
Excellent interpersonal, critical thinking, problem-solving and communications skills.
Ability to work independently with minimal supervision.
Must be proficient in Microsoft Word and Excel.
Must be able to travel across QSAC sites in NYC and Long Island (NYS valid drivers license)
Benefits
QSAC Benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture.
Competitive salary
Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff)
Medical can be as low as $1dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff)
Generous Paid Time Off policy (for full time staff) Start with 24 days annually
Group Life Insurance and Long Term Disability (for FT staff)
Flexible Spending Accounts (for FT staff)
Pre-Tax Commuter Benefits
403(b) Retirement with Employer Discretionary Match (for FT staff)
Paid Training in the field of human services and ABA
Opportunities for career advancement
Qualifications are subject to change in accordance with government regulations.
*This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
QSAC is an Equal Opportunity Employer (EOE).
Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC.
To easily apply: please send resume to *************
$70k-80k yearly Easy Apply 11d ago
AmeriCorps Member - Retinopathy Outreach Coordinator (West Region)
Moses/Weitzman Health System
Service coordinator job in Stamford, CT
Healthy Communities is CHC's Public Health AmeriCorps program designed to create cohesion in vulnerable communities and to promote healthcare and support services through outreach, awareness, linkage to care and support. Healthy Communities also serves to identify the unique and integral needs of our communities and neighborhoods and to establish strategic plans to address them. Service delivery will directly address the public health crisis in vulnerable communities and make healthcare and support services accessible through flexible delivery of services. AmeriCorps members will conduct community outreach, education, patient engagement, and link patients to CHCI care and referrals to community based assistance. Additionally, AmeriCorps members will participate in statewide and local activities which promote awareness of health and health services.
This is an AmeriCorps Member role - Retinopathy Outreach Coordinator - that supports the Population Health Department and Clinical Teams in CHC's West Region (Stamford, Norwalk, Danbury, Meriden, Waterbury and Bristol).
Terms & Program Benefits:
+ 8-month service term from January 5, 2026 thru August 28, 2026,
+ Serve a minimum of 36 hours a week for a total of 1200 hours during service year (shorter hours term can be considered)
+ $16,590 stipend over the course of one year, paid bi-weekly
+ An education award of $5,176.50 at the end of successful service term completion
+ **This is not a staff or volunteer position**
This is the opportunity for you if you:
+ Possess a positive attitude
+ Enjoy working with people
+ Are extremely organized and pay great attention to detail
+ Have a strong interest in vision and diabetes care
+ Thrive in a fast paced environment
+ Can take initiative and work independently as well as part of a team
As a Retinopathy Outreach Coordinator for the Community Health Center, Inc., you will:
+ Conduct monthly patient health education workshops; monitor the completion of pre-post surveys by workshop participants; and complete data entry for workshops and surveys.
+ Track and document all completed patient engagement activities in patient's electronic health record.
+ Serve as "Super User" on retinopathy cameras to be teach and monitor organization site users.
+ Coordinate with Business Intelligence (BI) to identify patients diagnosed with diabetes who have not had a retinopathy screening.
+ Schedule patients for retinopathy screening and potentially other appointment to aid in diabetic care.
+ Conduct introduction, retinopathy screening and patient education for high risk patients at in-person appointments.
+ Provide outreach and care coordination to patients to aid in elimination of barriers to retinopathy screening.
+ Document screening results as well as complete referrals and telephone encounters (TE) as required to facilitate appropriate follow up when indicated.
+ Provide support in acquiring documentation of outside exams to comply with PCMH+ goals.
+ Coordinate with Population Health Program Manager and Retinopathy Manager to identify other high need areas that may be screened during patient visits and/or phone calls.
+ Coordinate with Population Health Program Manager and Retinopathy Manager to create opportunities for additional engagement with high risk patients.
+ Promote outreach and engagement with high risk populations at sites within region to include the creation of promotional content for screenings as well as patient education materials/pamphlets.
+ Participate in outreach and engagement activities, community events and find methods of promoting care and services to patients who need it.
+ Serve with Quality Management (QM) team to identify areas of weakness and assist in the design of a process for routine retinopathy screening for patients who need it.
+ Participate in Population Health meetings, Clinical Team and Nurse Manager meetings as directed by supervisor.
+ Participate in Performance Improvement Committee Meetings and assist in monitoring follow up on action items retinopathy screenings and diabetes.
Qualifications:
+ High school or equivalent required
+ Proficiency in Microsoft office and internet-related applications
+ Excellent time management and organizational skills
+ Excellent oral and written skills
+ Demonstrated ability to problem solve and remain calm during a crisis
+ Successful clearance of all required criminal history checks (NSCHC)
+ Able to travel between CHC sites and in state
Preferred:
+ Associate's degree in public health, social sciences related field
+ Experience in patient care and engagement
+ Experience and/or understanding of data analysis
**Organization Information:**
Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 600,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed.
**Location:**
Community Health Center of Stamford - 5th Street
**City:**
Stamford
**State:**
Connecticut
**Time Type:**
Part time
MWHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$52k-74k yearly est. 60d+ ago
Admissions Representative
Silver Hill Hospital 4.2
Service coordinator job in New Canaan, CT
Silver Hill is transitioning to a new Applicant Tracking System!
If you wish to apply for this position, please submit your application through our Workday portal using the following link: *********************************************************************************************************************************
Please note: Applications submitted through ADP will not be considered.
The Admissions Representative engages clients with warmth, hospitality, and professionalism as they seek to access care at Silver Hill Hospital. The Admissions Representative works with internal team to create a seamless, high-quality patient experience. This position will report to the Director of Admissions Operations.
Duties/Responsibilities:
Answers live calls in a timely and professional manner, responding immediately to service and referral inquiries.
Processes and enters information faxed from other facilities into appropriate computer systems (e.g. Salesforce)
Provide exceptional customer service by listening and responding to patient requests and building rapport with patients, their family members, and clinical professionals.
Effectively communicate SHH programming, cost, and appropriate needed information to potential patients/families/referral sources
Gathers and analyzes patient information to make appropriate referrals to the Admissions Coordinator team.
Maintains a working knowledge of behavioral health disorders and their treatments and the continuum of care offered across SHH programs.
Exhibits critical thinking skills to evaluate patient information and determine best next step within Silver Hill.
Completely and accurately collects and records client information in the customer relationship management system, Salesforce.
Preform/complete other projects and/or duties as needed to further the mission of the department and meet department needs
Required Skills/Abilities:
Must have the ability to function optimally in a stressful environment, and the ability to remain calm in emotionally charged situations.
Basic computer skills (Microsoft Office applications)
Education and Experience:
Bachelor's degree, or equivalent related experience
Experience working in mental health setting
Previous call center/customer service experience is required.
Experience with electronic medical records a plus
Experience with Salesforce is a plus
Silver Hill Hospital (“SHH”) is fully committed to equal employment and advancement opportunities for all present employees as well as for applicants in all phases of the employment process (recruitment, hiring, assignment, conditions of employment, compensation, benefits, training, promotion, transfer, discipline, and termination). Therefore, except in any cases of bona fide occupational qualification or need, SHH will act without regard to race, color, religion, national origin, age, sex, marital status, status as a protected veteran, sexual orientation, gender identity or expression, pregnancy, past/present history of mental disorder, intellectual disability, physical or learning disability, genetic information or any other characteristics protected by applicable law, (unless it is shown by supervisory personnel that a disability prevents performance of the work involved or may result in undue hardship) in all aspects of the employment process and relationship. This policy is based on the understanding that an applicant can handle the job requirements. Employment decisions will be based on merit, qualifications, and abilities.
$43k-64k yearly est. Auto-Apply 60d+ ago
Admissions Specialist
Wellbridge Addiction Treatment and Research
Service coordinator job in Calverton, NY
Wellbridge is committed to creating an environment where those struggling with substance use disorders can find hope, healing, and a path toward recovery. We believe in prioritizing patient-centered care, ensuring that each person who walks through our doors receives the utmost compassion and support on their journey to wellness. We invite you to explore a career with Wellbridge and are proud to offer comprehensive and affordable benefits including lifestyle perks such as free cafeteria service and an on-site gym/wellness center!
The Admissions Specialist is responsible for engaging prospective patients and families by providing information about Wellbridge programs and the admissions process. The Admissions Specialist is also responsible for ongoing outreach to referral sources, families and patients considering admission to Wellbridge.
RESPONSIBILITIES INCLUDE:
Effectively communicate information about Wellbridge programs and campus and explain what sets Wellbridge apart from other treatment centers
Maintains a professional demeanor with emphasis on easing anxiety, building trust and confidence, and offering clarity to prospective patients, families and treatment providers
Respond promptly to all phone calls and inquiries from prospective patients, families, and treatment providers
Gather prospective patient's demographic information, insurance information and referral source and enter information into the EMR and CRM
Explain self-pay, in-network, and out of network rates to families and collect any out of pocket costs related to a patient's treatment
Follow prospective patients throughout the pipeline and follow up with those who have not completed a clinical intake
Collaborate with patients, family members, and referents in regards to prospective admissions
Collaborate directly with Clinical and Medical team to ensure a warm handoff after successful admission
Pursues continuing education in addiction and mental health to maintain and broaden knowledge
Welcome admitting patients into the facility, eases their anxiety and provides an exceptional patient experience
Completes all necessary consents and acknowledgements with admitting patients
OTHER DUTIES:
This job description is intended to provide general guidance and not designed to cover or contain a comprehensive list of relevant activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
ESSENTIAL FUNCTIONS:
Provide patient admission related tasks. For patient care needs, this is an on-site role. Clearly communicate and exchange information verbally and electronically. Consistent computer and phone, general office equipment use. Generally sedentary, traversing office and facility areas. The ability to work a flexible schedule based on the needs of the program
QUALIFICATIONS:
Associate degree with 1 - 2 years of experience working in a call center or behavioral health setting. Bachelor's degree in a human service-related field is preferred.
Ability to establish and maintain cooperative professional relationships
Strong interpersonal skills to facilitate conversations with patients, staff, nurses, physicians, etc.
Proficiency in Microsoft Office Suite (Teams, Excel, etc)
Knowledge of a Customer Relationship Management System (CRM)
Pay range includes applicable shift differentials.
$36k-51k yearly est. Auto-Apply 60d+ ago
Resident Services Aide PT - 11PM to 7AM
EB Care at Lake Success LLC
Service coordinator job in Copiague, NY
Job Description
Looking for a career where you can make a difference in someone else's life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You'll thrive in a premier senior care organization that values you as an individual - not just your experience and skillsets, but your unique talents and energy. You'll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you'll make an impactful difference. Because the difference is you.
Come join us!
We are seeking compassionate and dedicated Resident Service Assistants/Home Health Aides with a skillset and a heart for helping residents make the most of each day. In this position, you'll be a friendly and familiar face to our residents, providing hands-on care in a respectful and dignified manner. Your role is essential to the care and safety of residents who choose to call The Bristal home. The loving care you bring to the services you provide is fundamental to the quality of life and the general wellbeing of our residents every day.
Additional responsibilities include:
Assisting residents manage Activities of Daily Living (ADLs)
Escorting residents to meals and recreational activities
Supporting residents in achieving their highest level of physical, emotional and psycho-social well-being
Helping out as needed in the Wellness area to ensure the safety, comfort and wellbeing of our residents
Following all policies and procedures, and adhering to the instructions of the Nurse Shift Supervisor and the Director of Wellness
Full-time schedule includes one weekend shift per week (Tues-Sat or Sun-Thurs).
Qualifications:
Certified Nursing Assistant, Personal Care Attendant or Home Health Aide
Experience assisting those with Alzheimer's disease and dementia is a plus
Must be able to speak and read in English
Previous experience with geriatric population preferred, providing assistance with ADLs
Ability to follow instructions and establish personal care routines
Basic understanding of dementia; patience and professionalism in redirecting residents
Ability to adjust to different personality types and situations in positive ways
Must always be reliable, caring and gentle in touch and demeanor
Maintain an abiding respect for the elderly and remain calm at all times
$27k-36k yearly est. 22d ago
Criminal Justice Client Care Coord
Choice of New Rochelle In 3.4
Service coordinator job in White Plains, NY
Purpose of the Role:
The Criminal Justice Client Care Coordinator will provide time-limited (12 months) wrap-around services to support clients who experience barriers because of a criminal history. These services include administering risk and needs assessments; assisting clients with their job search and connecting them to job training; legal advocacy; accessing public benefits and housing assistance; navigating community supervision (probation); and other case management needs. The Criminal Justice Client Care Coordinator will work closely with internal programs and external partners to empower clients of the program to have the skills and confidence to thrive as active participants in the community.
Essential Functions of the Role:
Criminal Justice Client Care Coordinator will have the vision and passion to support the development, implementation, and growth of all aspects of the Re-Entry Intensive Case Manager Program and provide the following services:
Conduct follow-up outreach of direct/or self-referred clients who are eligible and in need of re-entry services.
Transport clients from County Jail upon release.
Complete initial assessment and follow-up re-assessments.
Provide direct services to clients through regular case management meetings.
Assess clients' needs, situations, personal strengths, and support networks to determine their goals. Develop plans to increase clients' well-being, productivity, and stability.
Help clients navigate the challenges that come with having a criminal background: possible homelessness, unemployment, employment and housing discrimination, domestic abuse, recovery, family issues, parole/probation issues, and legal difficulties.
Provide supportive service linkages to community resources, such as homeless and housing, occupational training, public benefits, healthcare, mental health services, support groups, etc.
Follow up with clients to ensure their situations have improved.
Monitor and track milestones in client participation, such as employment acquisition, completion of certifications, increased wages, and avoiding recidivism.
Ensure data quality, accuracy of client files and records, complete paperwork and comprehensive outcomes tracking for internal and external purposes.
Comply with eligibility and reporting requirements for re-entry programming.
Works with other programs to provide services and referrals to eligible clients.
Other duties as assigned.
Working Relationships:
Internal: Criminal Justice Program Supervisor, Program Director, other CCC's
External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office, etc.
Work Schedule: Monday - Friday, 9am - 5pm with some flexibility around client needs.
Physical Environment:
Traditional office environment.
Must be comfortable attending appointments at various agencies, facilities, and client's homes.
Physical Demands: Must be able to drive a motor vehicle and carry up to 20 lbs.
Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time.
Must be able to interact with persons having mental health issues, periods of instability (i.e. lack of shelter, food, clothing, or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios.
Qualifications for this Role:
Minimum Qualifications - Knowledge, Skills and Abilities Required
Minimum of a bachelor's degree with a concentration in Criminal Justice, Human Services, Psychology, Sociology, and other related fields. Master's Degree preferred OR
At least two years' experience working in a program or organization serving high-risk individuals OR
Prior case management, therapy, or counseling experience with individuals and/or groups.
Interest in the social justice, legal advocacy, prisoner re-entry, and/or Fair Chance Hiring policies.
Unwavering commitment to quality programs and data-driven program evaluation.
Strong written and verbal communication skills. The ideal candidate will be a persuasive and passionate communicator with excellent interpersonal skills.
Must be driven and capable of performing duties autonomously yet have the ability to work effectively in collaboration with diverse groups of people.
How much does a service coordinator earn in Hauppauge, NY?
The average service coordinator in Hauppauge, NY earns between $32,000 and $73,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.
Average service coordinator salary in Hauppauge, NY