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Service coordinator jobs in Jefferson, LA

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  • Community Outreach Specialist

    Upward Health

    Service coordinator job in Thibodaux, LA

    Community Outreach Specialist Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals because we know that health requires care for the whole person. Its no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Community Outreach Specialist (COS) plays a critical role in establishing Upward Healths presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Healths offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts. Skills Required: Strong verbal communication and persuasive abilities Excellent interpersonal skills with the ability to build trust and rapport quickly Strong organizational and multitasking skills to manage a personal caseload efficiently Self-motivated with the ability to work independently and meet outreach goals Comfortable with fast-paced environments and adapting outreach methods to various situations Proficient in using computer systems for documentation, communication, and managing outreach activities Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings Fluent in English; Spanish proficiency is a plus Key Behaviors: Engagement: Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health. Resilience: Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations. Adaptability: Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times. Team Collaboration: Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program. Efficiency: Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients. Compassion: Approaches patient interactions with empathy, ensuring each patient feels heard and understood. Cultural Competency: Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds. Competencies: Communication: Ability to clearly and persuasively communicate Upward Healths services and benefits to potential patients, making complex information easy to understand. Patient Engagement: Skilled in enrolling patients into Upward Healths programs and ensuring they have a smooth onboarding experience. Customer-Centric: Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services. Problem Solving: Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust. Time Management: Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment. Data Management: Attention to detail when documenting patient information, ensuring accuracy and timely updates in the companys systems. Community Knowledge: Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel PI13f23a1b7841-37***********1
    $31k-45k yearly est. 3d ago
  • Outreach Coordinator (Hepatitis C Initiative)- Prevention Program

    Odyssey House Louisiana 4.1company rating

    Service coordinator job in New Orleans, LA

    Compensation: $23.09/hr. Outreach Coordinator- Prevention Program Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Job Summary Odyssey House Louisiana, Inc. is seeking a full-time Outreach Coordinator for the Prevention Program. The schedule Monday-Friday 8am-5pm; weekends and after hour events will be required. This role is a full-time grant funded position by the Hepatitis C Elimination Initiative Pilot. The Outreach Coordinator is responsible for developing and implementing outreach strategies to raise awareness of Hepatitis C which includes prevention, testing, and treatment services. This position will be serving a diverse and vulnerable population and will require coordination from community members to stakeholders to connect individuals to screening, care, and supportive services. This position will require accurate tracking, data entry, and ensures all outreach activities align with agency values and protect client privacy. DUTIES & RESPONSIBILITES It is the duty and responsibility of the Outreach Coordinator to: Maintain comprehensive documentation of all activities for data collection Refer individuals to the Agency for primary medical care, behavioral healthcare, infectious disease screening and wraparound services Assist in development and conduct community trainings on infectious diseases and public health information Assist in development and conduct community harm reduction events and efforts Refer individuals to the OHL Community Health Center for primary medical care and treatment services Refer and follow up on the receipt of services; Coordinate, consult and collaborate with service providers along with the Multi-disciplinary team; Provide Medicaid Enrollment to populations; Complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure; Treat clients, community members, and other staff with dignity and respect; organize workload to complete responsibilities in an appropriate and timely manner; Maintain an up-to-date work calendar; Maintain comprehensive documentation of all activities for data collection; Present potential partnerships to the Program Supervisor for approval; Responsible for administrative tasks as directed by the Program Supervisor; Conduct community outreach as directed by the Program Supervisor; Assist with special projects as directed by the Program Supervisor; Exhibit commitment to personal and agency-wide goals; Participate in the ongoing development of competencies, technology, and the resources needed to achieve high standards of efficiency and effectiveness; Place clients' needs first, following care management and service delivery protocols; Treat employees, patients, and business partners with respect; Encourage a positive environment and experience for co-workers and clients; Embrace diversity and demonstrate teamwork; Promote a safe and efficient working environment by adhering to Agency and Program policies and procedures; Strive to lead through vision, technology, innovation, and customer service; and to make a difference in the lives of the Agency's employees, patients, and the community; Exhibit commitment to the Agency's mission, vision, and values; Adhere to ethical practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty; Adhere to all Federal Health Insurance Portability & Accountability Act regulations by protecting the privacy and security of all patient/client health information; Perform other duties as assigned. MINIMUM QUALIFICATIONS At least 1 year of outreach and/or education to various populations experience Excellent communication and interpersonal skills Familiarity with the community served by the Agency Proficient in MS Office Suite PREFERRED QUALIFICATIONS Master of Public Health or equivalent One year experience providing health education to various populations Skilled and experienced in delivery of health education topics to diverse populations Knowledge of various healthcare issues affecting the community served by the Agency Bilingual - English/Spanish, English/Vietnamese Certified Medicaid enrollment preparer EHR experience CTR certified Compensation and Benefits Competitive Compensation and Benefits package includes insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match. Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $23.1 hourly 20d ago
  • Admissions Advisor (Online Division)

    Herzing University 4.1company rating

    Service coordinator job in Metairie, LA

    Current employees, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency): log into UKG and navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process. To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States. Herzing University is accredited by the Higher Learning Commission. Our institution is a military/veteran friendly school and is recognized by U.S. News in 2025 for best online programs in various areas of study. Click to learn more about our accreditation Position Overview The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University Online Campus through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest, discuss scheduling, time commitment involved, etc. and ensures all aspects of the enrollment process are completed thoroughly and accurately. A 40-hour per week schedule will be determined based on preference and business needs between the following hours of operation for Herzing's Online Division. Hybrid options may be available at one of the Herzing campus or office locations listed below. * Monday-Thurs 8am-8pm * Friday 8am-5pm * Sat 8am-4pm * Sun 10:30-7pm Campus/Office Locations: Akron, OH Clarksville, TN Minneapolis, MN Tampa, FL Atlanta, GA Kenosha, WI Nashville, TN Birmingham, AL Madison, WI New Orleans, LA Brookfield, WI Milwaukee, WI Orlando, FL EDUCATION & EXPERIENCE REQUIREMENTS * Bachelor's Degree or equivalent work experience * A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales Pay: Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $23.17 to $31.39. PRIMARY DUTIES AND RESPONSIBILITIES * Responds to inquiries for information about Herzing University's courses and programs through telephone, email, text, and chat. * Interviewing prospective students to determine their motivation for continuing their education, understanding their career goals and needs, and helping identify potential obstacles which could hinder their educational experience. * Helping prospective students identify the best educational program that matches their needs and goals, then sharing information about the benefits of what Herzing University offers. * Guiding prospective students through the admissions process, responding to their questions and concerns at each step in the process, ensuring students complete the necessary admissions requirements, and connecting students to support resources. * Generating inquiries through prospective students, current students, and the local community outreach/events. Herzing University is committed to providing an environment that is free from discrimination and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time. It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. *************************************** Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************
    $23.2-31.4 hourly 10d ago
  • Outreach Coordinator

    Tulane University 4.8company rating

    Service coordinator job in New Orleans, LA

    The Department of Epidemiology is looking for an Outreach Coordinator. The community outreach coordinator is responsible for coordinating community outreach initiatives to include volunteer opportunities. This individual will work to increase community awareness and maintain/build relationships with individuals and organizations affiliated. Responsibilities include working occasional weekend and evening events, which allows flexibility for hours during the work week and coordination with other partners within the community. This position may also perform administrative and coordinative work directed toward the design, implementation, evaluation and review of the assign assigned project(s). Responsibilities include working occasional weekend and evening events, which allows flexibility for hours during the work week and coordination with other members of the team. This position may require frequent travel between primary locations (assigned community organizations and Tulane University) and other study partners. • Knowledge of community resources and experience working with a variety of community-based organizations preferred. * Demonstrated ability to use Microsoft Office Word, Access, Excel and various other software programs is required * Excellent organizational and time management skills * Excellent oral, written, and interpersonal communication skills * Ability to interact with individuals of diverse backgrounds at all levels internal and external to the organization * Ability to work collaboratively as a positive, contributing member of a team * Ability to utilize MS Office programs, and Excel, Outlook * Ability to manage multiple tasks and projects simultaneously * Ability to prioritize work, performing assignments with minimal supervision * Dependable transportation * Knowledge of community resources and experience working with a variety of community-based organizations preferred * Maintain data and files for participants own records, as well as program reporting * Enroll subjects according to protocol * Ability to acquire and maintain all required CITI training certificates and certification needed for the research study * Attend staff meetings * Provide project report on recruitment * Fulfill other duties, as assigned. * High School Diploma or GED required. * Two years of health/clinical experience or equivalent health-related education required. * Bachelor's Degree * Research and/or data collection experience * Work experience in an academic environment * Familiarity with research
    $34k-39k yearly est. 60d+ ago
  • Admissions Representative

    Dillard University 3.8company rating

    Service coordinator job in New Orleans, LA

    Manage recruitment territories by establishing and cultivating on-going relationships with high school principals, counselors, students, parents, alumni chapters and community colleges. In its efforts to enroll an entering class of students of the targeted size, diversity and quality and for processing admissions applications, transcripts, test scores and other credentials needed to manage all processing components. Establish recruitment and programming initiatives for sub-set populations are outlined in the additional responsibilities section. Essential Duties and Responsibilities: Follow recruitment strategies as outlined in the Enrollment and Recruitment Plan in the assigned territories to include high school and/or community college visits, attends college fairs, area receptions, and events. Initiate, plan, and execute special projects in conjunction with the goals and objectives of the office. Work with students, parents, and/or alumni organizations that assist with the recruitment of students. Provide admission presentation to campus visitors during campus daily tours and at on campus or off campus events. Advise students and families of admission requirements, transfer guidelines, financial aid and scholarship information, residence life, etc. Provide follow-up to students and parents via phone, letters, e-mail, and scheduled appointments in specific recruitment territory. Complete routine reports related to recruitment, projections, personal schedule, travel, special programs, and professional development. Evaluate program effectiveness, assess outcomes, and develop improved programming to achieve desired goals, and complete cost analyses for programs and events. Data entry of prospective student inquiry cards and applications into database. Adhere to Dillard University policies and procedures regarding travel and procurement. Campus Wide Involvement: Work with the Office of Financial Aid & Scholarships to host events such as FAFSA completion, Financial Aid Literacy and Awareness and Money Management. Work with the Office of Alumni Affairs to increase alumni recruitment training and activity. Work with the Office of Academic Affairs to obtain updates on programs and program offerings. Assume other duties and responsibilities deemed necessary by the Associate Director of Recruitment, Admissions and Programming, Director of Recruitment, Admissions and Programming and the Vice President for Enrollment Management. Additional Responsibilities: Establish and maintain positive interoffice/intercampus relationships; Provide admission presentations to visitors during daily campus tours and at events on and off campus Assists the Associate Director of Recruitment, Admissions and Programming and the Director of Recruitment, Admissions and Programming in the design, implementation and evaluation of an annual recruitment plan and annual summary reports of recruitment activities; Assist in developing methods and strategies by which to set goals, milestones and timelines which will enable the university to achieve enrollment goals; Work with the Associate Director of Recruitment, Admissions and Programming and the Director of Recruitment, Admissions and Programming to develop and foster a spirit of cooperation among staff to accomplish common goals; Maintain ongoing relationship with the Office of Alumni Relations to coordinate joint recruitment efforts; Develop and sustain alumni relations with Dillard's visibility in assigned recruitment territories; Work with the Associate Director for Recruitment, Admissions and Programming and the Director of Recruitment, Admissions and Programming to develop a system by which to assess and evaluate the effectiveness of all regional recruitment programs; Assist with all on campus and off campus programs that impact the proposed yield of enrollment from student in your assigned territory. These activities include but are not limited to Preview Weekend, Summer Send Offs, Decision Day, etc.; Each member of the team will be assigned a secondary level of responsibilities that include but are not limited to: Community Engagement (Campus Tours, Events, Ambassadors) Communication and Media (Social Media, CRM, Mailings) Pre-Collegiate Programs (Summer Programs, Dual Enrollment) Diversity Outreach (Male, International, Athletics) Re-Engagement and Retention (Military, Readmit, Continuing Education) Qualifications: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree is required, or must be obtaining within 3 months of start date Demonstrated skill in writing analytical reports and proposals; Demonstrated ability to make oral group presentations to explain admission requirements and opportunities and to motivate students to higher education; Demonstrated skill in speaking clearly and distinctly using appropriate vocabulary and grammar to obtain and convey information to individuals at various organizational levels; Demonstrated ability to work and communicate with diverse groups of people; Demonstrated ability to establish and maintain cooperative working relationships with other staff members, subordinates, school administrators and officials and representatives; Must be able and willing to travel long distances by airplane and automobile. Must be able to work some evenings and weekends, as needed. Additional Desirable Qualifications: Experience in the use of personal computers in the admissions and processing areas including work processing, spreadsheet and database management. Initiative, imagination and organization skills to assist in the development of programs and promote the university to various publics (i.e., prospective students and parents, secondary school administrators and teachers, etc.) so as to matriculate a sufficient number of qualified freshmen and transfer students each year; Willingness to acquire and understanding of the Dillard commitment to excellence in education, (diversity of the student body, social service, and the liberal arts and sciences traditions. The goals and priorities of a value-centered education must be reflected in any recruitment program and presentation; Physical Demands: The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand and walk for extended periods of time. Must be able to carry and transport 40 pounds of materials and/or equipment. Must be a licensed driver of an automobile with an acceptable driving record and reliable vehicle. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
    $40k-50k yearly est. Auto-Apply 60d+ ago
  • ROSS Service Coordinator

    Housing Authority of New Orleans 4.2company rating

    Service coordinator job in New Orleans, LA

    Reporting directly to the Director of Community Relations & Client Affairs, the ROSS Service Coordinator will have significant responsibility in providing a variety of case management services to residents that reside in HANO communities and scatter sites. The ROSS Service Coordinator will assess resident's needs, situations, strengths, and support network to determine their goals and develop mutually agreed upon strategies and plans to improve their quality of life and path to self-sufficiency with the support of grant partners/stakeholders. This position is a grant funded, temporary appointment that will be in effect based upon the terms of the grant and funding availability. ESSENTIAL DUTIES AND RESPONSIBILITIES The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. Provides direct case management services to residents that are referred for assistance. Responsible for interviewing and assessing residents and classifying residents according to the case management triage criteria. Works with residents to establish plan of action and referral to service provider. Tracks client progress through follow up Implements IDP goals to help families progress toward family self-sufficiency. Assists residents with job development and career counseling. Advocates for and helps clients get resources that would improve their well-being. Research and refer residents to community resources. Responds quickly and appropriately in crisis situations. Ensures data quality, accuracy of client files and records, completes paperwork and maintains case management database. Develops outreach strategies to ensure residents are well informed about programs and services. Utilize the HUD Standards for Success framework and other tools for grant reporting purposes. Prepare and submit performance and financial reports under OMB guidance and program instructions. Comply with all federal, state and local laws and applicable HUD grant/HANO rules in the daily transmission of positional duties. Performs other duties as assigned. Education and/or Experience A bachelor's degree from an accredited college or university with a degree in social work, gerontology, psychology, counseling, human/social services or a related field and 3 years' experience in case management for low-income families is required. An equivalent combination of relevant education, training, and experience that meets the requirement to successfully accomplish the assigned duties and responsibilities will be considered (i.e. associate degree in a related field such as Social Services, Psychology, Human Services, Counseling or related area with 5 years of relevant experience. Mandatory Requirements Must have a valid Louisiana Driver's License and meet the eligibility requirements for coverage under HANO's fleet auto insurance. EEO POLICY STATEMENT HANO provides equal employment opportunity to all individuals regardless of race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, religion, physical or mental disability, sex (including pregnancy, childbirth, or related medical conditions), gender identity, or gender expression results of genetic testing, or service in the military or veteran status or any other status protected under applicable federal, state or local law. Discrimination of any type will not be tolerated.
    $34k-45k yearly est. Auto-Apply 46d ago
  • Parent Involvement Social Services and Disabilities Coordinator

    St. Charles Parish Public Schools 3.9company rating

    Service coordinator job in Luling, LA

    Parent Involvement Social Services and Disabilities Coordinator JobID: 2273 Head Start/Parent Involvement and Social Services and Disability Coordinator Date Available: Spring 2026 Additional Information: Show/Hide It shall be the policy of the St. Charles Parish School board that no person shall, on the basis of race, color, national origin, sex, age, disability, religion or veteran status be denied the benefits of, or be subject to, discrimination in regard to employment, retention, promotion, transfer, or dismissal in any educational program or activity under the jurisdiction of the Board.
    $43k-51k yearly est. 12d ago
  • Parts & Service Coordinator, Heavy Equipment

    Joe Johnson Equipment USA

    Service coordinator job in Gonzales, LA

    The Parts and Service Coordinator is responsible for coordinating parts orders, scheduling service appointments, maintaining inventory, writing work orders, and ensuring seamless communication between customers, technicians, and vendors. This position reports to the Branch Manager. BRANCH: Gonzales, Louisiana TYPE: Full-Time, Permanent COMPENSATION: Competitive Salary plus Quarterly Bonus Opportunity Exceptional Health and Welfare Benefits Vacation, Paid Personal Days & Paid Holidays 401(k) Company Match POSITION RESPONSIBILITIES: Serve as the primary point of contact for service-related inquiries, managing incoming calls and emails, and proactively updating customers on the status of service and parts requests. Open and close work orders in accordance with established internal procedures and timelines. Prepare, review, and present accurate service and parts quotations to customers. Maintain and update work orders to ensure complete and accurate billing of all applicable items. Support shipping and receiving activities for parts orders, ensuring timely and accurate processing. Conduct inventory checks and cycle counts to maintain stock accuracy and availability. Input and update part details within work orders to reflect current and correct information. Generate purchase orders for external customer requests, ensuring alignment with procurement protocols. Provide cross-functional support to both the Parts and Service departments as needed. Address customer concerns promptly and professionally, escalating issues when necessary to maintain strong customer relationships. Perform additional duties and special projects as assigned by management. POSITION REQUIREMENTS/QUALIFICATIONS: Education/ Certification: High School Diploma, GED or equivalent Valid driver's license with a clean driver's abstract Must be able to pass a pre-employment background check Experience: 2+ years' experience in a Parts or Service Writer role within a Truck/Heavy Equipment or Automotive Dealership environment Experience preparing quotes and opening/ closing work orders Experience with MS Office Suite, with a focus on Microsoft Word, Excel and Outlook Mechanical aptitude or previous exposure to a heavy equipment work environment is an asset Previous or relevant experience may include Parts Counterperson, Clerk, Advisor, Service Writer, Coordinator, Administrator etc. Travel Expectations : 2% - 5% - local deliveries or pick-ups as needed ABOUT YOU: Ability to work within a fast-paced environment Ability to organize, multitask and plan work efficiently Positive and collaborative attitude Good verbal and written communication, with strong customer service skills Our Core People Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition WHO WE ARE: As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure-maintenance equipment to municipalities and contractors across Canada and the US. Through our branch network, we sell, rent, lease, service and support vacuum trucks, refuse & recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras. JJE is a dynamic and growing organization, focused on maintaining an “employer of choice” culture. We have a stable, team-based, and collaborative work environment that drives our organization to be best-in-class within our industry. We offer opportunities across Canada and the U.S. and are committed to providing challenging and rewarding career paths for our employees. JJE provides very competitive compensation packages, robust group benefits and an opportunity to grow professionally. JJE is a proud subsidiary of Federal Signal Corporation (NYSE: FSS) _____________________________________________________________________________________ If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted. If you are contacted for an interview and require any accommodation, please notify Human Resources in advance and we will provide applicable accommodation. #USALHPJ
    $33k-48k yearly est. Auto-Apply 60d+ ago
  • Children's Ministry K-5 Coordinator

    Church of The King 4.0company rating

    Service coordinator job in Mandeville, LA

    Children's Ministry K-5 Coordinator Reports to: Department Head responsible for COTK Kids The Children's Ministry K-5 Coordinator exists to encourage, equip, engage, and empower Children's Ministry Dream Team members for the work of ministry at Church of the King. This role ensures a cohesive and high-quality experience for children across weekend services, special events, and volunteer teams while maintaining alignment with Church of the King's vision and culture. Essential Duties & Responsibilities Coordinate activities, events, and weekend services to ensure consistency within the COTK Kids Ministry. Direct COTK Kids employees and volunteers to follow the Children's Ministry curriculum, creating a cohesive Church of the King Children's Ministry experience. Coordinate the ordering of materials, supplies, snacks, and equipment for K-5. Serve as the representative and take responsibility for the COTK Kids Ministry at the assigned campus. Oversee scheduling of all Dream Team volunteers in K-5. Prepare and execute curriculum, including all materials, crafts, and resources. Work with volunteer teams to accomplish objectives during weekend services. Ensure quality control for equipment, rooms, and environments. Build, train, and equip volunteer teams for all areas, following established Church of the King procedures. Ensure volunteers are spiritually ministered to while maintaining open lines of communication. Oversee events that require childcare, including staffing and equipment/supplies. Assist in executing and managing special events within Children's Ministry, such as Vacation Bible School and Christmas services. Competency & Knowledge Requirements Ability to rely on experience and judgment to plan and accomplish goals. Strong project management skills with the ability to complete assignments on time. Ability to drive continuous improvement and innovation. Continually build an environment of fun and family. Maintain a positive, faith-filled attitude in every interaction with staff and teams. Live a life of service to the Church of the King staff and church members. Consistently cast vision and share new ideas for reaching people and building others through serving in the church, community, and beyond. Consistently live, foster, and support the Church of the King culture and help others do the same through leadership and equipping. Maintain a vital and growing relationship with Christ through Bible study, prayer, worship, retreats, and other spiritual practices. Live a life of integrity and purity. Qualifications Coachable and receptive to feedback. Strong organizational and planning skills. Excellent communication skills, both written and verbal. Effective at gathering and monitoring information to make informed decisions. Professional/Work Experience At least one year of service at Church of the King via Dream Team, staff, or intern programs. Previous experience in team-building, leadership, or small group management. Education Requirements High school diploma or equivalent required; bachelor's degree preferred. Equivalent related experience (5 years) may be substituted for education. Acknowledgment This job description summarizes the primary duties and responsibilities of this position. It is not a comprehensive listing of all responsibilities. Duties may change at management's discretion.
    $27k-31k yearly est. 13d ago
  • Family Recovery Support

    Volunteers of America Southeast Louisiana Inc.

    Service coordinator job in New Orleans, LA

    The Family Recovery Support, under the direction of the Recovery House Manager, is responsible for monitoring the residential center to ensure the safety and well-being of residents, staff and visitors. This individual works directly with residents in early recovery, providing structure and support to residents seeking to establish long-term recovery from a substance use disorder. This individual will confirm residents, staff and visitors sign in and out of the facility, ensuring compliance with program policies and procedures. This individual will search residents and visitors per program policies and procedures. This individual will complete additional duties including laundry, light cleaning, organizing, and other tasks as assigned. This position may transport residents in agency vehicle, if approved driver status is obtained. As the residential center opens, the Family Recovery Support must be flexible and support the team in successful launch and scaling of services. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support the Assistant Vice President of Integrated & Behavioral Health in the successful design and implementation of programming across American Society of Addiction Medicine (ASAM) residential levels of care (3.5, 3.3, and 3.1) and aftercare peer support services. Work directly with residents in early recovery, providing structure and support to residents seeking to establish long-term recovery from a substance use disorder. Ensure residents, staff and visitors sign in and out of building in and are searched in compliance with program policy and procedures. Ensure resident egress from facility with approved passes. Ensure resident access to phones, mail, packages and visitors with approved passes. Address all incoming phone calls in compliance with HIPAA and 42 CFR Part 2 requirements. Record accurate and detailed messages. Facilitate communication of messages to appropriate staff. Track completion of resident chores. Address resident concerns promptly as needed. Wash, dry and stow linens. Ensure cleanliness and organization of support stations. Responsible for ensuring that all policies, procedures and practices of VOASELA are met. Perform additional duties as assigned. ADDITIONAL DUTIES AND RESPONSIBILITIES (Non-essential) Ensure VOASELA and program staff create and maintain a recovery-oriented environment based on the principles of Therapeutic Communities. Provides support to all program activities, including Child Watch. Adhere to the designated dress code as stipulated for the specific role. VOASELA maintains an alcohol and drug-free workplace, with a workforce free of substance use. SUPERVISORY DUTIES: None KEY CONTACTS None KNOWLEDGE, SKILLS AND ABILITIES: This position requires knowledge, skills and abilities equivalent to: High school diploma or equivalent. (Preferred) Lived experience with a substance use disorder diagnosis with at least 12 months (24-36 months or more preferred) of continuous demonstrated recovery. Registered Peer Support Specialist credential preferred. At least 1 years of experience working with women experiencing substance use disorders. Excellent verbal and written communication skills. Novice computer skills. Ability to interact with staff at all levels in a respectful manner, remaining flexible, proactive, and task oriented. Problem-solving ability, attention to detail, accuracy, flexibility, reliability, and prioritizing skills. Must be able to maintain confidentiality per HIPAA and 42 CFR Part 2. Must be able to pass a criminal history investigation (not all convictions will exclude candidates from being hired). Must pass drug screening tests as required by agency's policies and procedures. Must complete tuberculosis (TB) screening prior to employment and be free from Tuberculosis (TB) in a communicable state via skin testing (or chest exam if recommended by physician). Must be able to maintain First Aid, cardiopulmonary resuscitation (CPR) and seizure assessment training. This position provides services in office. This position is responsible for enactment of the agency and program's Emergency Operations Plan during emergencies, such as hurricanes or inclement weather, which may require evacuation and/or shelter in place with persons served and staff. This position may transport persons served rarely using agency vehicle. SPECIAL REQUIREMENTS: The Family Recovery Support schedule is rotational. Overnight, weekend, and holiday shifts are required. This position may require the incumbent to engage in occasional local travel in and around the community appropriate to the performance of duties and responsibilities. As such, incumbent must have: Current driver's license issued by state of residence Current Vehicle Inspection decal Current vehicle insurance Current vehicle registration in state of residence Satisfactory Motor Vehicle Report WORKING CONDITIONS Work is primarily performed in an office environment while seated at a desk. Dexterity is used while performing work with personal computer keyboard, calculator and other office equipment. Driving to local (occasionally). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $29k-41k yearly est. 26d ago
  • BFH NVDRS Outreach - Coordinator 1

    University of New Orleans 4.2company rating

    Service coordinator job in New Orleans, LA

    Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department OPH-Bureau of Family HealthJob SummaryJob Description Responsible for support of Louisiana Violent Death Reporting System (LA-VDRS) data collection activities for the National Violent Death Reporting System (NVDRS). Supports the LA-VDRS team in conducting outreach to coroners and law enforcement agencies statewide to maintain access to records and open communication. Serves as the data collection liaison for the Bureau of Family Health (BFH) LA-VDRS initiative with law enforcement agencies and coroner offices. Ensures relevant law enforcement and coroner records data are collected in accordance with CDC standards for the NVDRS Performs data entry. Assists with current data collection protocols for the NVDRS surveillance system. Participates in annual data closeout activities required by CDC. Participates on national TA and project calls with federal funders and required meetings and site visits as requested. Participates in internal staff, project, and professional development meetings and trainings as requested or assigned. Assists with special projects as requested or assigned. Supports the coordination and management of Emergency Operations during activation and as needed between events. Other tasks as assigned. QUALIFICATIONS REQUIRED: Bachelor's Degree, or Associates degree with 3 years professional experience, or 6 years professional experience in lieu of degree Excellent analytical and critical thinking skills; effective organizational and time management skills; excellent written and oral communication skills Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: Bachelor's degree in law enforcement, criminal justice, or related fields. Minimum 1 year professional experience performing administrative functions within an office environment or law enforcement-related field. Minimum 1 year professional experience in data entry. Minimum 1 year professional experience conducting outreach with law enforcement, coroners, first responders, or similar professions. Relevant industry certifications. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close DateThis position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.
    $38k-45k yearly est. Auto-Apply 60d+ ago
  • Part Time Culinary Services Aide

    Forefront Healthcare

    Service coordinator job in New Orleans, LA

    Forefront Healthcare is unique, experienced, and specialized in serving the continuum of care . With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience. Job Description Forefront Healthcare is seeking a Part-Time Culinary Services Aide to join our team. This is an excellent opportunity to be part of a supportive environment where teamwork and professional growth are valued. Our Director of Culinary will provide you with the necessary training to ensure success in this role. Position Summary The Culinary Services Aide is responsible for assisting with meal preparation, setting up dining areas, and ensuring food safety compliance while following dietary restrictions based on residents' needs. Essential Job Functions Assist the cook/supervisor with food preparation and service, ensuring meals are served on schedule. Set up dining areas and meal trays while adhering to food safety guidelines. Deliver residents' meal carts and ensure dining areas are clean and properly maintained. Record refrigerator temperatures, clean, and restock as needed. Wash and store dishes while maintaining overall kitchen sanitation. Follow all federal, state, and community policies, procedures, and regulations. Pay This position pays $14-$15/hour. Qualifications 1 year of food service experience preferred Fluent in English (reading, writing, and speaking) Strong communication skills across all levels of the organization Passion for working with geriatric residents and understanding their special needs Ability to follow directions, multi-task, and work collaboratively as part of a team ServSafe certification is desirable Education Requirement High school diploma or GED Competencies Positive attitude Willingness to learn Excellent customer service skills Strong team player Physical Demands Must be able to stand for extended periods Must be able to lift up to 50 pounds Additional Information All your information will be kept confidential according to EEO guidelines.
    $14-15 hourly 17h ago
  • Part Time Culinary Services Aide

    Forefront Healthcare & Culinary Services

    Service coordinator job in New Orleans, LA

    Forefront Healthcare is unique, experienced, and specialized in serving the continuum of care. With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience. Job Description Forefront Healthcare is seeking a Part-Time Culinary Services Aide to join our team. This is an excellent opportunity to be part of a supportive environment where teamwork and professional growth are valued. Our Director of Culinary will provide you with the necessary training to ensure success in this role. Position Summary The Culinary Services Aide is responsible for assisting with meal preparation, setting up dining areas, and ensuring food safety compliance while following dietary restrictions based on residents' needs. Essential Job Functions Assist the cook/supervisor with food preparation and service, ensuring meals are served on schedule. Set up dining areas and meal trays while adhering to food safety guidelines. Deliver residents' meal carts and ensure dining areas are clean and properly maintained. Record refrigerator temperatures, clean, and restock as needed. Wash and store dishes while maintaining overall kitchen sanitation. Follow all federal, state, and community policies, procedures, and regulations. Pay This position pays $14-$15/hour. Qualifications 1 year of food service experience preferred Fluent in English (reading, writing, and speaking) Strong communication skills across all levels of the organization Passion for working with geriatric residents and understanding their special needs Ability to follow directions, multi-task, and work collaboratively as part of a team ServSafe certification is desirable Education Requirement High school diploma or GED Competencies Positive attitude Willingness to learn Excellent customer service skills Strong team player Physical Demands Must be able to stand for extended periods Must be able to lift up to 50 pounds Additional Information All your information will be kept confidential according to EEO guidelines.
    $14-15 hourly 60d+ ago
  • Admissions Specialist

    Southeastern Louisiana University 4.3company rating

    Service coordinator job in Hammond, LA

    Thank you for your interest in employment with Southeastern Louisiana University. Southeastern Louisiana University's Office of Admissions invites applications for the position of Admissions Specialist. This position provides support and assistance to the Director of International Services and Processing. The Admissions Specialist must maintain an understanding for determining the admission eligibility for Southeastern undergraduate and graduate students, as well as the development, planning, and implementation of processes associated with various applications and student groups. REQUIRED QUALIFICATIONS Bachelor's degree from an accredited university required by hire date PREFERRED QUALIFICATIONS Experience working in Enrollment Management DESIRED KNOWLEDGE, ABILITIES AND SKILLS Ability to prioritize multiple projects/work flow. Must possess effective organizational, communication, and time management skills. Ability to work independently and cooperatively. Must have problem-solving and analytical skills to make independent decisions. Knowledge of various computer software, including Workday/Slate/Peoplesoft/Oracle database management systems. Commitment to and experience working with university affiliates. Must be willing to work some nights and weekends as requested by supervisor. Must be committed to working with diversity. Must possess a valid Louisiana driver's license and be able to be certified by the Southeastern Defensive Driving Course. REQUIRED DOCUMENTS Cover Letter Resume/Vita Copies of Transcripts (official transcripts will be required if hired) Names and contact information for 3 references Posting Close Date January 12, 2026 Please Note: Applications must be completed and submitted by 11:59 p.m. on the posting close date to ensure consideration. Southeastern Louisiana University is committed to fostering an environment of inclusion, respect and appreciation of differences in individuals. Southeastern is also designated as a State as a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. How to Apply: Click on the Apply button and complete an electronic application which can be used for this vacancy as well as future vacancies. Any required documents should be attached under the Resume/CV section of your application. If all required documents are not attached you will NOT be considered.
    $20k-27k yearly est. Auto-Apply 14d ago
  • Outreach Coordinator - Prevention

    Odyssey House Louisiana 4.1company rating

    Service coordinator job in New Orleans, LA

    Outreach Coordinator-Prevention Program Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Job Summary Odyssey House Louisiana, Inc. is seeking a full-time Outreach Coordinator for the Prevention Program. The schedule is 1pm-8pm on Mondays, Thursdays, Fridays, and Saturdays. 8am-5pm on Tuesdays and Wednesdays. Hours are subject to change based on data trends. The Prevention Outreach Coordinator is responsible for delivering harm reduction programs, conducting a rapid response street outreach effort in partnership with EMS and NOHD, tracking in real time EMS alert system and ODMAP, referring individuals to OHL services or other appropriate community resources, and representing the Prevention Program at community outreach, as determined by the Program Manager. Responsibilities and Duties It is the duty and responsibility of the Outreach Coordinator to: conduct rapid response daily street outreach using EMS alert system and ODMAP; corresponds with EMS on overdose hotspots around the city; serve as a representative disseminating information related to OHL's various programing; link community members to OHL treatment programs maintain updated work calendar, outreach calendar; maintain comprehensive documentation and data entry of all outreach activities; receive phone calls on outreach phone and document linkage to OHL services; present potential partnerships to Project Manager for approval; conduct regular research relevant to the Program grant goals; responsible for administrative tasks as directed by Program Manager; refer individuals to the OHL CHC for primary medical care and treatment services; refer individuals to the resource guide as needed; assist with special projects as directed by the Program Manager; organize workload to complete responsibilities in an appropriate and timely manner; adhere to ethical practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty; take initiative and responsibility for decisions as an individual; exhibit commitment to personal and agency-wide goals; participate in the ongoing development of competencies, technology, and the resources needed to achieve high standards of efficiency and effectiveness; place clients and community member's needs first, following care management and service delivery protocols; strive to lead through vision, technology, innovation, and customer service; and to make a difference in the lives of the Agency's employees, patients, and the community; encourage a positive environment and experience for co-workers and clients; treat employees, patients, and business partners with respect; embrace diversity and demonstrate teamwork; promote a safe and efficient working environment by adhering to Agency and Program policies and procedures; exhibit commitment to the Agency's mission, vision, and values; attend and participate in management, staff meetings, and vendor service meetings as requested; adhere to all Federal Health Insurance Portability & Accountability Act regulations by protecting the privacy and security of all patient/client health information; and perform other duties as assigned. Qualifications and Skills Required: Minimum qualifications include the following: Excellent communication interpersonal skills One year experience providing health education to various populations Familiarity with the community served by the Agency Proficient in MS Office Suite Must be mobile Preferred: Preferred qualifications include the following: Associate Degree or better Skilled and experienced in delivery of health education topics to diverse populations Knowledge of various healthcare issues affecting the community served by the Agency Bilingual: English/Spanish, English/Vietnamese Certified Medicaid enrollment preparer Allscripts EHR experience HCT certified Compensation and Benefits Competitive compensation and benefits package includes insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match. Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $30k-40k yearly est. 14d ago
  • Senior Director.Facilities Services

    Tulane University 4.8company rating

    Service coordinator job in Covington, LA

    Serves as the top facilities position and manages the Center's operations 24 hours a day, seven days a week, and 365 days a year. Hands-on in overseeing the maintenance, modification and protection of all facilities and properties, and equipment necessary to provide a comfortable, healthy and safe environment for all faculty, staff, visitors and employees. Responsible for recruiting, training and developing staff and ensuring that effective performance management standards are met. Manages staff within functional units of Operations and Water Compliance, Plant Operations and Engineering, and General Maintenance. Assists in ensuring regulatory compliance of research animal housing facilities. Collaborates with his or her counterparts on Tulane's Main Campus to not only coordinate capital projects and facilities operations activities, but also to build a partnership between TNBRC's Facilities Services and Tulane's Facilities Services. Integrates Facilities, Capital Projects and other departments at Tulane and builds close links to the Downtown Campus where Tulane houses the Health Sciences. Serves as a member of TNBRC's Strategic Planning team and is instrumental in guiding TNBRC's Strategic Site Master Plan to include coordinating activities with design professionals and construction contractors to ensure projects are completed within time, cost, and quality limits. Develops project plans, including review of time schedules and procedures, as well as provision of assistance in the bidding and review process. Prepares grant specifications and requests, and will play a major role in writing grant proposals in a timely fashion. Provides recommendations regarding the awarding of construction contracts. Resolves schedule issues, project scope changes, and budget issues. * Excellent interpersonal skills; ability to work collaboratively with internal and external colleagues. * Highly effective supervisory/personnel management skills. * Excellent organizational and project coordination/management skills. * Ability and willingness to work evenings, weekends, and possibly holidays. * Good computer skills: familiarity to basic Microsoft Office software applications (word, excel), TMA maintenance software. * Solid analytical skills and attention to detail * Excellent verbal and written communication skills * Ability to multi-task, and prioritize work assignments * Bachelor's Degree in Facilities Management, Engineering, Construction Management, Architecture, or a related technical or administrative field, and at least eight years of relevant experience to include experience in plant operations or utilities, including oversight of a 6,000+ ton central plant and supervisory responsibility over a large, diverse workforce * City of New Orleans First Class License in Boilers and HVAC * Active 1st class Stationary Engineers License * Louisiana Level 1 Water Operator License * Demonstrated familiarity with local, state, and federal regulations and permitting requirements related to facility construction, renovation, utility infrastructure, and environmental compliance - including DEQ, OSHA, NIH, USDA, CDC, and Fire Marshal. * Familiarity with city, state, and federal regulations/permits involved in construction/renovation projects and operations. * Experience working in an academic environment. * Master's Degree or higher in Business Administration, Project Management, Facilities Management, Engineering, Construction Management, Architecture, or a related technical or administrative field. * Louisiana Department of Environmental Quality Class A/B Underground Storage Tank Operator Certification * EPA Universal Refrigeration Certification * Certified Facilities Manager (CFM) - International Facility Management Association (IFMA). * Certified Educational Facilities Professional (CEFP) - APPA. * Proficiency in CMMS software systems such as TMA for managing maintenance, compliance, and asset lifecycle operations. * Louisiana Level 2 or Higher Water Operator Licenses - both potable and wastewater systems * Experience developing, managing, or contributing to NIH-funded capital projects or similar federally supported infrastructure initiatives. * Demonstrated success in writing or contributing to grant proposals, facility modernization plans, or institutional infrastructure strategies. • Knowledge of or certifications in FEMA Incident Response frameworks (e.g., ICS, NIMS) or related emergency preparedness and continuity planning systems. * Experience managing or collaborating on multi-unit or campus-scale infrastructure systems, including centralized utilities, distributed energy systems, and research-intensive environment
    $39k-48k yearly est. 40d ago
  • Family Recovery Support

    Volunteers of America Southeast Louisiana Inc.

    Service coordinator job in New Orleans, LA

    Family Focused Recovery is Volunteers of America Southeast Louisiana's (VOASELA) evidence-based opioid and substance use disorder treatment and recovery model for pregnant and parenting women and their children. VOASELA's trauma-informed services keep families together in residential treatment and partner with women in the community on their recovery journey. VOASELA's holistic and culturally responsive program treats women's chemical dependency, breaks the cycle of addiction, reunites families, and promotes the birth of healthy, drug-free babies. Volunteers of America Southeast Louisiana's Family Focused Recovery is seeking six full-time Family Recovery Supports for our Residential Center, opening Summer of 2025. The Family Recovery Support, under the direction of the Recovery House Manager, is responsible for monitoring the residential center to ensure the safety and well-being of residents, staff and visitors. This individual works directly with residents in early recovery, providing structure and support to residents seeking to establish long-term recovery from a substance use disorder. This individual will confirm residents, staff and visitors sign in and out of the facility, ensuring compliance with program policies and procedures. This individual will search residents and visitors per program policies and procedures. This individual will complete additional duties including laundry, light cleaning, organizing, and other tasks as assigned. This position may transport residents in agency vehicle, if approved driver status is obtained. As the residential center opens, the Family Recovery Support must be flexible and support the FFR team in successful launch and scaling of services. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support the Assistant Vice President of Integrated & Behavioral Health in the successful design and implementation of FFR programming across American Society of Addiction Medicine (ASAM) residential levels of care (3.5, 3.3, and 3.1) and aftercare peer support services. Work directly with residents in early recovery, providing structure and support to residents seeking to establish long-term recovery from a substance use disorder. Ensure residents, staff and visitors sign in and out of building in and are searched in compliance with program policy and procedures. Ensure resident egress from facility with approved passes. Ensure resident access to phones, mail, packages and visitors with approved passes. Address all incoming phone calls in compliance with HIPAA and 42 CFR Part 2 requirements. Record accurate and detailed messages. Facilitate communication of messages to appropriate staff. Track completion of resident chores. Address resident concerns promptly as needed. Wash, dry and stow linens. Ensure cleanliness and organization of support stations. Responsible for ensuring that all policies, procedures and practices of VOASELA are met. Perform additional duties as assigned. ADDITIONAL DUTIES AND RESPONSIBILITIES (Non-essential) Ensure VOASELA and FFR staff create and maintain a recovery-oriented environment based on the principles of Therapeutic Communities. Provides support to all FFR program activities, including Child Watch. Adhere to the designated dress code as stipulated for the specific role. FFR is an alcohol and drug-free workplace, with a workforce free of substance use. SUPERVISORY DUTIES: None KEY CONTACTS None KNOWLEDGE, SKILLS AND ABILITIES: This position requires knowledge, skills and abilities equivalent to: High school diploma or equivalent. (Preferred) Lived experience with a substance use disorder diagnosis with at least 12 months (24-36 months or more preferred) of continuous demonstrated recovery. Registered Peer Support Specialist credential preferred. At least 1 years of experience working with women experiencing substance use disorders. Excellent verbal and written communication skills. Novice computer skills. Ability to interact with staff at all levels in a respectful manner, remaining flexible, proactive, and task oriented. Problem-solving ability, attention to detail, accuracy, flexibility, reliability, and prioritizing skills. Must be able to maintain confidentiality per HIPAA and 42 CFR Part 2. Must be able to pass a criminal history investigation (not all convictions will exclude candidates from being hired). Must pass drug screening tests as required by agency's policies and procedures. Must complete tuberculosis (TB) screening prior to employment and be free from Tuberculosis (TB) in a communicable state via skin testing (or chest exam if recommended by physician). Must be able to maintain First Aid, cardiopulmonary resuscitation (CPR) and seizure assessment training. This position provides services in office. This position is responsible for enactment of FFR's Emergency Operations Plan during emergencies, such as hurricanes or inclement weather, which may require evacuation and/or shelter in place with persons served and staff. This position may transport persons served rarely using agency vehicle. SPECIAL REQUIREMENTS: The Family Recovery Support schedule is rotational. Overnight, weekend, and holiday shifts are required. This position may require the incumbent to engage in occasional local travel in and around the community appropriate to the performance of duties and responsibilities. As such, incumbent must have: Current driver's license issued by state of residence Current Vehicle Inspection decal Current vehicle insurance Current vehicle registration in state of residence Satisfactory Motor Vehicle Report WORKING CONDITIONS Work is primarily performed in an office environment while seated at a desk. Dexterity is used while performing work with personal computer keyboard, calculator and other office equipment. Driving to local (occasionally). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $29k-41k yearly est. 26d ago
  • Housing Specialist

    Housing Authority of No 4.2company rating

    Service coordinator job in New Orleans, LA

    Job Description Under the supervision of the assigned HCV Program Manager, the Housing Specialist is responsible for delivering superior customer service when performing a variety of case management functions related to the HCV/Section 8 program. In addition, the Housing Specialist performs a wide range of activities related to determining and documenting participant eligibility, income, rent and contractual relationships with owners in support of HCVP/Section 8 program operations. The Housing Specialist may perform admissions, re-certifications, interim adjustments, rent increases, leasing, portability, project based and single room occupancy voucher program requirements and deal with both participant and landlord issues. ESSENTIAL DUTIES AND RESPONSIBILITIES The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. General Works cooperatively with other members of the Voucher Administration group, adjusting workload as necessary when other members are ill or on vacation; Investigates and resolves participant and landlord complaints minimizing involvement of supervisor to the satisfaction of all parties; Communicates with applicants, participants, landlords/owners and co-workers in a manner that is courteous and professional; Answers resident and landlord questions, providing information on status of rent, damage claims, property inspections, provisions of the lease and contract, program regulations, Housing Authority policies, and procedures, etc.; Returns calls to participants and landlords within one workday; Places information received through the mail, by fax or email in appropriate part of participant file within two workdays of receipt; Submits monthly performance reports as required; Provides clients with information on HANO policies and procedures, and responds to requests for information within the scope of authority; Maintains absolute confidentiality of work-related issues and HANO information; Performs other duties as assigned. Waiting List Management Processes applicants (waiting list and special admissions) as directed by Supervisor in a manner consistent with achieving a 97 percent utilization rate; Purges the waiting list annually; Recommends opening or closing the waiting list at least two months before the action is needed; Places 98 percent of applicants on the waiting list in accordance with the Administrative Plan; Selects 98 percent of applicants from the waiting list in accordance with the Administrative Plan. Admissions Conducts eligibility interviews with applicant and port-in families; Conducts interviews in the client's home or field office as needed; Conducts criminal history check on all adult members of applicant families; Determines eligibility of applicants from the waiting list, special admissions and port-ins. Informs ineligible families of informal meeting procedures; Documents family composition, citizenship or eligible immigrant status and social security numbers of family members over age six (or certification that no number exists) in accordance with HUD requirements; Determines Annual Income in accordance with HUD rules; Obtains EIV or third party verification of income (or documentation of why third party verifications are not present); Calculates Adjusted Income correctly in accordance with HUD rules; Obtains third party verification of deductions (or documentation of why third party verifications are not present); Calculates Total Tenant Payment accurately; Determines the Voucher size for which each family qualifies in accordance with the Administrative Plan; Issues Vouchers and briefs Voucher-holders, emphasizing housing opportunities outside areas of minority and low income concentration; Sets up complete and accurate files with all necessary participant-supplied documents and third party verifications (or documentation of why third party verifications are not present); Receives Requests for Tenancy Approval, HAP contracts (with HUD-required Tenancy Addendum) Inspection reports, rent reasonableness determinations and leases. Checks to ensure that no participants will be paying more than 40 percent of adjusted monthly income in TTP, reviews for original signatures and internal consistency (particularly with respect to who pays for various utilities), places in participant files and authorizes HAP payments to owner; Enters correct information and forwards accurate and timely 50058 form to Housing Choice Voucher Program Manager for submission to HUD. Leasing In addition to the duties described elsewhere in this document, the Housing Specialist in leasing will demonstrate a complete understanding of the leasing and admissions rules as determined in the HUD regulations; Reviews Requests for Tenancy Approval (RTA) for completeness, logs RTAs and inputs data into computer; Requests all documents required with Request for Tenancy Approval; Notifies clients of missing documents; Determines clients meet affordability as determined by Housing Authority on Request for Tenancy Approval; Maintains automated record keeping system and updates records; Cancel applicable contracts; Contacts the owner for a contract signing and ensures that all contracts are fully executed. Project Based (PB) / Single Room Occupancy (SRO) In addition to the duties described elsewhere in this document, the Housing Specialist in PB and SRO will demonstrate a complete understanding of project based rules as determined in the HUD regulations; Performs technical and customer service functions for the Section 8 PB program; Processes and reviews Section 8 PB program applicants; verifies completeness and accuracy of information; Schedules Housing Quality Standards (HQS) inspections; updates database and other files; Monitors and maintains the PB vacancy report, supporting documentation for the program, contracts, and other activity reports; Communicates with Site Managers, and relays information on property vacancies, transfers, and eligibility and availability information; Performs associated administrative support duties. Portability In addition to the duties described elsewhere in this document, the Housing Specialist in Portability will demonstrate a complete understanding of port rules as determined in the HUD regulations, and their application; Receive incoming ports requests, and timely schedule appointments; Communicate requests for extensions with the other Housing Authority; Schedule and signs contracts within timelines prescribed by the regulations; Submit 52665s to initiating PHA within the timelines prescribed by the regulations; Maintain a log of all port-in requests processed and their status. Continued Occupancy: HUD Annual Re-certifications, Interim Adjustments and Owner Rent Increases Provide case management to participants in the HCV program; Requests inspectors to schedule and conduct annual and special inspections; Schedules and conducts annual recertification interviews in a manner that ensures that notices of rent increase are provided at least 30 days before the anniversary date and the entire process is completed by the anniversary date; Determines whether the participant family qualifies for a different unit/Voucher size than previously, issues new voucher for correct unit/Voucher size when appropriate; When families move later than 120 days after the most recent annual recertification (in a manner acceptable under program guidelines and the Administrative Plan), conducts a full annual recertification (including working with Inspector to set up inspection) and changes the family's anniversary date; When participant reports changes in income or family circumstances, processes Interim Adjustment; Documents all information (complete information for the annual recertification, only changed information for the Interim) using EIV when available, otherwise third party verifications or documentation of why third party verification was unavailable; Makes determination in accordance with the Administrative Plan when tenants request to add family members for reasons other than the birth, adoption or Court-awarded custody of children; Receives owner rent increase requests and performs rent reasonableness determinations. Forwards completed package to the supervisor to determine whether the program can afford the rent increase within available budget; When rent increases are approved by Supervisor, notifies owner in writing and finance department within two working days; As the utility allowance schedule is updated, ensures that the utility allowances used in determining tenant rent are correct and accurate, taking into account the size and type of unit and the utilities paid directly by the tenant; Enters correct information and forwards accurate and timely 50058 form for submission to HUD; Properly processes client files as assigned within prescribed timeframe; Performs rent reasonableness analysis based on fair market values; Utilize market research techniques to establish rental levels for assisted housing units in accordance with HUD and the Housing Authority of New Orleans (HANO) guidelines; Issue the vouchers for the families that are requesting to move; contacts the owner for contract signing and ensures that all contracts are fully executed. Job Competencies Knowledge of HUD policies, and other Federal, state and local laws, rules and regulations related to low income housing and Housing Authority policies; Knowledge of general office practices and procedures, business English and basic mathematics. Knowledge of spoken and written Spanish preferred but not required; Comprehensive and demonstrable knowledge of HUD HQS, inspection procedures and Housing Authority Section 8 policies and procedures; Certification in Income, Rent and Voucher program administration required within first year of employment (training and test at Housing Authority's expense) Excellent communication and interpersonal skills. Ability to communicate with and relate to persons of diverse backgrounds and abilities and to establish and maintain effective working relationships with participants, landlords and other employees; Ability to complete complex and detailed tasks in a timely manner; Ability to plan and prioritize duties. Education and/or Experience Two years of college course work and three years of experience in public housing, Section 8, case management, apartment management. Bachelor's degree and Housing Choice Voucher Specialist Certification is preferred. An equivalent combination of education and /or experience may be considered. Technical Skills To perform this job successfully, an individual should have above average abilities using computer software such as MS Word, Excel, Outlook, etc. and should be capable of using internet resources for research and developing advanced reports. Ability to learn other computer software programs as required by assigned tasks. EEO POLICY STATEMENT HANO provides equal employment opportunity to all individuals regardless of race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, religion, physical or mental disability, sex (including pregnancy, childbirth, or related medical conditions), gender identity, or gender expression results of genetic testing, or service in the military or veteran status or any other status protected under applicable federal, state or local law. Discrimination of any type will not be tolerated.
    $28k-40k yearly est. 29d ago
  • BFH NVDRS Outreach - Coordinator 1

    University of New Orleans 4.2company rating

    Service coordinator job in New Orleans, LA

    Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department OPH-Bureau of Family Health Job Summary Job Description * Responsible for support of Louisiana Violent Death Reporting System (LA-VDRS) data collection activities for the National Violent Death Reporting System (NVDRS). * Supports the LA-VDRS team in conducting outreach to coroners and law enforcement agencies statewide to maintain access to records and open communication. * Serves as the data collection liaison for the Bureau of Family Health (BFH) LA-VDRS initiative with law enforcement agencies and coroner offices. * Ensures relevant law enforcement and coroner records data are collected in accordance with CDC standards for the NVDRS * Performs data entry. * Assists with current data collection protocols for the NVDRS surveillance system. * Participates in annual data closeout activities required by CDC. * Participates on national TA and project calls with federal funders and required meetings and site visits as requested. * Participates in internal staff, project, and professional development meetings and trainings as requested or assigned. * Assists with special projects as requested or assigned. * Supports the coordination and management of Emergency Operations during activation and as needed between events. * Other tasks as assigned. QUALIFICATIONS REQUIRED: * Bachelor's Degree, or Associates degree with 3 years professional experience, or 6 years professional experience in lieu of degree * Excellent analytical and critical thinking skills; effective organizational and time management skills; excellent written and oral communication skills * Great attention to detail and follow up. * Ability to manage projects, assignments, and competing priorities. * Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: * Bachelor's degree in law enforcement, criminal justice, or related fields. * Minimum 1 year professional experience performing administrative functions within an office environment or law enforcement-related field. * Minimum 1 year professional experience in data entry. * Minimum 1 year professional experience conducting outreach with law enforcement, coroners, first responders, or similar professions. * Relevant industry certifications. Required Attachments Please upload the following documents in the Resume/Cover Letter section. * Detailed resume listing relevant qualifications and experience; * Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; * Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close Date This position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.
    $38k-45k yearly est. Auto-Apply 60d+ ago
  • Community Outreach Specialist

    Upward Health

    Service coordinator job in Thibodaux, LA

    Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health's presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health's offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts. Skills Required: Strong verbal communication and persuasive abilities Excellent interpersonal skills with the ability to build trust and rapport quickly Strong organizational and multitasking skills to manage a personal caseload efficiently Self-motivated with the ability to work independently and meet outreach goals Comfortable with fast-paced environments and adapting outreach methods to various situations Proficient in using computer systems for documentation, communication, and managing outreach activities Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings Fluent in English; Spanish proficiency is a plus Key Behaviors: Engagement: Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health. Resilience: Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations. Adaptability: Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times. Team Collaboration: Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program. Efficiency: Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients. Compassion: Approaches patient interactions with empathy, ensuring each patient feels heard and understood. Cultural Competency: Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds. Competencies: Communication: Ability to clearly and persuasively communicate Upward Health's services and benefits to potential patients, making complex information easy to understand. Patient Engagement: Skilled in enrolling patients into Upward Health's programs and ensuring they have a smooth onboarding experience. Customer-Centric: Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services. Problem Solving: Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust. Time Management: Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment. Data Management: Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company's systems. Community Knowledge: Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel
    $31k-45k yearly est. 25d ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Jefferson, LA?

The average service coordinator in Jefferson, LA earns between $28,000 and $57,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Jefferson, LA

$40,000
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