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Service coordinator jobs in Laurel, VA

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  • Graduate Admissions Counselor

    Virginia Union Univ 3.8company rating

    Service coordinator job in Richmond, VA

    Virginia Union University (VUU) is a distinguished private institution founded in 1865 that proudly upholds a legacy of academic excellence and community engagement. With a historic 86-acre campus, it offers a dynamic and nurturing environment for its 1,568 undergraduate and graduate students. Virginia Union University is recognized in the 2024 edition of U.S. News & World Report, holding a prestigious position as #39 among Historically Black Colleges and Universities. Five fundamental principles (core values) guide Virginia Union University. Each principle is essential to our ability to provide a Best-In-Class educational experience for students, faculty, and staff. These principles help our community understand the right path to fulfilling our institution's mission. The principles are Innovation, Spiritual Formation, Integrity, Diversity & Inclusion, and Excellence. The Graduate Admissions Counselor is responsible for recruiting, counseling, and guiding prospective graduate students through the admissions process. This role requires a student-centered approach, excellent communication skills, and the ability to build relationships with diverse student populations. The counselor will work closely with academic departments, faculty, and administrative staff to ensure a seamless enrollment experience. Key Responsibilities * Serve as the primary point of contact for prospective graduate students, providing information on programs, admissions requirements, financial aid, and application procedures. * Develop and execute recruitment strategies, including attending graduate fairs, networking events, and virtual information sessions. * Evaluate application materials, ensuring all required documents are submitted and meet institutional requirements. * Conduct interviews and provide pre-admissions counseling to prospective students. * Maintain accurate records of applicant interactions and progress using CRM systems. * Collaborate with marketing teams to develop promotional materials and recruitment campaigns. * Partner with faculty and academic departments to stay informed on program updates and admissions criteria. * Assist in organizing campus visits, open houses, and orientation programs. * Provide ongoing support and guidance to applicants from inquiry through matriculation. Education * Bachelor's degree required; Master's degree preferred. * Experience in admissions, student recruitment, higher education, or related fields. * Must be able to lift 10 pounds. Application Process Candidates are required to submit their resume, four professional references and a cover letter. The application review will begin immediately and continue until the position is filled. A background investigation and reference check will be required prior to employment. For any questions or concerns, please contact *************. Equal Opportunity Employer Virginia Union University is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information about Virginia Union University, visit VUU About Page.
    $38k-43k yearly est. Easy Apply 41d ago
  • ICITAP Global Program Advisor

    Amentum

    Service coordinator job in Richmond, VA

    Amentum is a premier global services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. Amentum draws from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Chantilly, VA., Amentum employs more than 50,000 people on all seven continents. Amentum is supporting the U.S. Department of Justice (DOJ) in providing specialized training, advisory and mentoring services to host nations under the Criminal Division's International Criminal Investigative Training and Assistance Program (ICITAP). **************************************** ICITAP is a cornerstone of America's global strategy for combating transnational crime, terrorism, countering trafficking in persons, establishing rule of law and enhancing human rights in developing countries. Amentum is the contract service provider to the DOJ ICITAP and Overseas Prosecutorial Development, Assistance and Training (OPDAT) programs. **Please Note: This is an Independent Contractor position with Amentum, it should not be considered an employment relationship with Amentum.** **Position Summary** The Department of Justice's International Criminal Investigative Training Assistance Program (DOJ/ICITAP), in partnership with the Department of State's Bureau of Counterterrorism (DOS/CT) is implementing several programs across the ICITAP Counterterrorism Operations Unit focused on the following lines of efforts: - Strengthening the counterterrorism operations of partner nations by increasing the participation of women in CT law enforcement units through strategic tactical and leadership training - Building responsive and effective prison management systems to repatriate, rehabilitate, reintegrate, and prosecute foreign terrorist fighters - Continuing efforts to strengthen bilateral and regional capacity for countering malign Iranian influence and Hizballah's activities. DOJ/ICITAP is seeking an advisor who will be responsible for engaging partner governments to achieve these objectives: (1) strengthen the abilities of partner governments to detect, deter, and respond to terrorism and violent extremism by providing targeted technical, tactical, and leadership training; (2) support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts; and (3) promote the sharing of best practices related to counterterrorism investigations. This advisor will also provide professional training to partner governments that tailor country specific strategies to promote lasting change from within an agency that will ultimately contribute to the operational effectiveness in combatting transnational crime and terror. This program operates globally, and traveling is expected. **Job Duties and Responsibilities** + Engage with partner countries, organizations, and relevant officials to assess and strengthen bilateral and regional capacity for countering terrorism, countering malign Iranian influence + Engage with partner countries and organizations to develop a common understanding of the threat, exchange best practices, and identify gaps and further assistance needs. + Facilitate networking opportunities, counterterrorism training, and the advancement of successful women in law enforcement while promoting U.S. counterterrorism efforts abroad. + Assess partner country's existing capacity to counterterrorism and the role of women within their policing strategies. + Provide partner governments with the knowledge and tools to support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts. + Develop and implement curriculum for training on a variety of law enforcement topics, including recruitment/retention, performance standards, interview and interrogation of women and children, and counterterrorism operations. + Manage staff and individuals within probations and post monitoring within the host nation by providing best practice principles. + Work with local, state, and federal law enforcement agencies to facilitate information sharing, to assist with investigations and to provide guidance on probation and post release monitoring matters, countering Iranian influence and subversion, and women in policing. + Instruct on concepts of interviewing and communicating with offenders and others in person, by telephone or by written correspondence in a variety of settings during the supervision period. Visits offenders and others in their homes and in the community for the purpose of verifying and assessing the home situation and the offender's adjustment while under supervision. + Provide information on the analysis and interpretation of gathered case information to: a) identify additional information needs; b) assess offender risk; c) create and update a case plan; d) formulate supervision strategies by applying host nation agency policy and procedures, training and experience; e) implements supervision plans and strategies to insure compliance with conditions of supervision and/or to maintain the offender in the community with minimal risk to the public by applying host nation policy and procedure, training and experience. + Provide operational assistance via workshops, trainings, equipment donations etc. to bolster counterterrorism skillsets for law enforcement professionals. + Facilitate rapid deployment of subject-matter experts to provide technical assistance in the identified partner nation. + Maintain documentation, generate reports to summarize activities and report progress (After Action, Quarterly, Bi-weekly, etc.), create and maintain databases for the storage of information and assist in audits. + Assist, evaluate, and advise ICITAP and DoS CT with strategy development to promote new and innovative approaches to engage women in counterterrorism. + Conduct regular TDY travel to selected countries for country-assessments, training, evaluations, equipment donations, etc. **Requirements/Qualifications:** + Minimum of Bachelor's degree from an accredited institution in international relations, law enforcement, justice studies, women, peace, and security studies, public policy or related field; preferred Master's degree. + Minimum ten to fifteen years of experience in law enforcement; senior leadership rank preferred. + Intimate knowledge of Hizballah and other Iranian-backed proxies. + Knowledge and experience working with capacity building and strategy development in the law enforcement and counter terrorism arena. + Experience working overseas with high-ranking senior government officials. + Demonstrated ability to liaise effectively with partner governments, foreign officials, and international organizations. + Experience working with professional development networks in law enforcement. + Familiarity and experience with UNSCR 1325 Resolution on Women, Peace and Security; + At least one-year experience with a focus on training and/or curriculum development, and/or mentoring and advising in international missions, such as other State Department, UN, NATO, and/or OSCE missions; + Proven ability to exercise a high degree of professional judgement and diplomacy at all times; + Willingness to travel overseas to high-risk areas for TDY assignments (3-6 months); + Experience working in rapidly changing environments and flexibility. + Clearable: Must be able to obtain and maintain a (Public Trust Waiver) US Government Clearance. Note: US Citizenship is required to obtain a (Public Trust Waiver) Clearance. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
    $53k-101k yearly est. 17d ago
  • Regional Service Coordinator

    Incharge Energy

    Service coordinator job in Richmond, VA

    The Opportunity InCharge Energy is seeking a highly organized and proactive Regional Service Coordinator to support the Service Department through effective scheduling, coordination, and communication. This regional role is responsible for dispatching service technicians, managing work orders, and ensuring service operations run smoothly and efficiently. As the first point of contact for many customers, you'll represent InCharge with professionalism and care. The ideal candidate is detail-oriented, tech-savvy, and thrives in a fast-paced environment, collaborating cross-functionally across teams to deliver an exceptional customer experience. What You'll Do Coordinate regional technician schedules and prioritize dispatches based on urgency, skill set, and location Work with dispatch and support teams to resolve repairs and work orders Ensure all maintenance, repair, commissioning, and related services are delivered on time and within scope Organize and track work orders, customer requests, revenues, and expenses for completed services Verify technicians have the required work scope, parts, tools, and customer contact information to ensure job readiness Serve as the primary point of contact between customers, technical support, manufacturers, and internal teams Oversee communication and workflow across assigned regional teams Participate in troubleshooting system errors to determine and dispatch the appropriate personnel Issue purchase orders and approve invoices in coordination with the accounting team Manage external ticketing systems and coordination with 3rd-party vendors Ensure ongoing client satisfaction through consistent communication and follow-up Assist with onboarding and mentoring new service team members Attend meetings and training sessions to maintain up-to-date knowledge of systems and processes Respond promptly to phone calls and email inquiries Perform additional duties as assigned Your Experience and Capabilities 2+ years of dispatching or service coordination experience Ability to work extended hours in peak times Strong organizational and multitasking abilities with exceptional attention to detail Demonstrated customer service mindset and problem-solving approach Proficiency with service management tools such as Salesforce, ServiceMax, Zendesk, or other dispatching software Excellent written and verbal communication skills Proficient in Microsoft Office Suite, particularly Outlook Experience in Electrical or EV charging industry is a plus US Hourly Range $25 - $27 USD What We Offer Full-time employees enjoy competitive compensation, yearly bonuses, and benefits package including 401(k) matching contribution, health, dental, and vision, cell phone reimbursement, generous vacation, office meals and snacks, team building events and activities throughout the year. Equal Opportunity Employer Employment at InCharge Energy is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled. CCPA disclosure notice here.
    $25-27 hourly Auto-Apply 34d ago
  • Service Coordinator

    Mtm 4.6company rating

    Service coordinator job in Richmond, VA

    We are seeking a dedicated and enthusiastic Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. Prior sales experience would be beneficial. Past customer service experience (retail, restaurants, etc) would also be helpful. Duties Respond to incoming calls and inquiries in a professional manner. Provide accurate information regarding products and services. Analyze customer needs and offer appropriate solutions. Maintain detailed records of customer interactions in our computerized system. Utilize medical terminology when addressing inquiries related to healthcare services. Demonstrate excellent phone etiquette while communicating with customers. Collaborate with team members to enhance service delivery and improve processes. Follow up on unresolved issues to ensure customer satisfaction. Experience Previous experience in customer service or call center environments is preferred. Bilingual or multilingual proficiency, particularly in English and Spanish, is a significant advantage. Strong analytical skills to assess customer needs effectively. Excellent verbal communication skills with the ability to convey information clearly and concisely. Proficiency in using computers and call center software. Join us as we strive to provide outstanding service to our customers while fostering a supportive work environment for our team members. Job Type: Full-time Work Location: In person
    $30k-40k yearly est. 60d+ ago
  • LTSS Service Coordinator - RN Clinician

    Elevance Health

    Service coordinator job in Richmond, VA

    Location: This is a field position and the candidate should reside in Richmond City, Henrico County, Chesterfield, Essex County, Northumberland County, Richmond County, Westmoreland County, King and Queens County, Virginia Beach, Norfolk, Chesapeake, Hampton, and Newport News. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. The LTSS Service Coordinator-RN Clinician is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum. How you will make an impact: Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team. Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits. Obtains a thorough and accurate member history to develop an individual care plan. Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs. The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services. May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible. Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans. May also assist in problem solving with providers, claims or service issues. Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis. Minimum Requirements: Requires an RN and minimum of 3 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. Current, unrestricted RN license in applicable state(s) required. May require state-specified certification based on state law and/or contract. Preferred Skills, Knowledge, and Experience: MA/MS in Health/Nursing preferred. Travels to worksite and other locations as necessary. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Licensed Nurse Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $33k-51k yearly est. Auto-Apply 60d+ ago
  • Volunteer Coordinator - Goochland/Powhatan Counties

    Virginia Tech 4.6company rating

    Service coordinator job in Goochland, VA

    Apply now Back to search results Job no: 534781 Work type: Hourly Wage/Part-Time Senior management: Agriculture & Life Sciences Department: Northeast District Coop. Extension Job Description Recruits, supervises, and trains Master Gardener volunteers, 4-H volunteers, and occasional/one-time volunteers. Performs work of moderate difficulty in recruiting and placing volunteers and coordinating volunteer services and activities. Facilitates volunteer orientation and training. Assesses department needs to plan for volunteer projects and assignments. Tracks and maintains volunteer service hours. Identifies and implements ways to recruit new volunteers through community outreach, public relations programs, volunteer agencies and other service organizations. Plans, organizes, and implements volunteer recognition events and activities. Collaborates with volunteer coordinators in other localities and state programs leaders as required. Maintains records and prepares correspondence, reports, and other documents; performs related work as required. Assists with office coverage. This position will serve Goochland and Powhatan with an office in each locality. Required Qualifications Bachelor's degree in a human services field, business, marketing, or a related field or equivalent relevant experience and training; strong experience in coordinating a volunteer program or in providing volunteer services preferred. Working knowledge of the principles and practices of volunteerism. Advanced and diverse computer skills (such as Office Suite, Outlook, Chrome and Internet Explorer, Adobe, etc.) and highly motivated, self-starter capable of working independently and working with teams. Excellent oral and written communication skills (such as oral presentations to broad audiences, preparing reports, etc.). Excellent customer service and analytical skills. Good driving record required. Pre-employment criminal background check. Preferred Qualifications Demonstrated experience working with volunteers. Pay Band 4 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Hourly Wage Salary Information $20.00 - $24.00 Hours per week 20 (Approximately) Review Date December 4, 2025 Additional Information The successful candidate will be required to have a driver's license check with an acceptable and safe driving record. The successful candidate will be required to have a criminal conviction check. Virginia Tech is unable to sponsor applicants for work visas for this vacancy. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Catherine Howland at *************** during regular business hours at least 10 business days prior to the event. Advertised: November 13, 2025 Applications close:
    $20-24 hourly 34d ago
  • EMC - SERVICE - COORDINATOR

    EMC Mechanical 4.4company rating

    Service coordinator job in Richmond, VA

    Who We're Hiring: EMC Mechanical Services is searching for a Service Coordinator to join our team! The Service Coordinator works directly with the Administrative Manager and offers support by maintaining structure, oversight and assistance to Dispatchers, Billing Specialists, and Management. We prioritize people first and create a workplace where performance and productivity are balanced with uplifting, collaboration, and growth as a team, and individually. This position requires a passion for helping others, problem-solving, and keeping operations running smoothly. Who We Are: EMC Mechanical Services is the top choice for Commercial HVAC and Plumbing professionals in Richmond, VA! With over a century of experience, an excellent reputation, financial stability, and a growing client base, EMC Mechanical Services is the company of choice. Servicing Richmond since 1994, EMC offers employees more than just benefits, including work-life balance, paid training, apprenticeships, wellness programs, and more. Apply now to join an organization rooted in the purpose of Installing Confidence. What You'll Do: * Mentor Dispatchers and Administrative Assistant within the Service Department by practicing clear expectations of responsibilities, and training new Dispatch and Administrative staff when needed. * Collaborate with the Administrative, Operations and Support managers for weekly meetings to review department KPI, customer service issues, accounts receivable and help implement improvements. * Partner with Support and Billing managers to improve invoice turnaround and reduce errors by verifying service tickets, parts pricing, and labor entries. * Assist Operations, Administrative, and Support Managers by ensuring prompt and professional handling of any customer inquiries, complaints, and handing off to Management when necessary. * Support data entry for preventative maintenance, service, technician productivity, callback tracking, and forecasting.
    $34k-47k yearly est. 8d ago
  • Burn Outreach Coordinator

    Vcu Health

    Service coordinator job in Richmond, VA

    The Burn Outreach Coordinator coordinates activities to achieve comprehensive and integrated burn education for the Central Virginia region. The Burn Outreach Coordinator collaborates with other internal programs/departments to enhance easy access to VCU Medical Center through relationship management with referral sources and other health care providers. The Burn Outreach Coordinator serves as a clinical expert for burn care with Emergency Medical Services, community hospital, allied health care, and VCU Medical Center. The Burn Outreach Coordinator collaborates and monitors the burn care rendered to identify problems and trends in care and compliance with the burn performance improvement and patient safety programs, regional and national standards. This position is responsible for establishing partnerships with community and regional agencies in the development of and participation in education, systems performance improvement, and research related to burn care.Licensure, Certification, or Registration Requirements for Hire: Current RN licensure in Virginia or eligible or compact state Licensure, Certification, or Registration Requirements for continued employment: Current RN licensure in Virginia or eligible or compact state Current ABLS, ACLS, PALS certification or equivalent Experience REQUIRED: Minimum of three ( 3) years previous Burn or Trauma clinical nursing experience Minimum of two (2) years of progressive leadership/education experience Experience PREFERRED Five (5) years previous Burn or Trauma clinical nursing experience Experience in quality/performance improvement activities Experience in leading projects/teams Experience with program development Experience developing and giving presentations Education/training REQUIRED: Baccalaureate Degree in Nursing from an accredited School of Nursing Education/training PREFERRED: Master's Degree in Nursing, Healthcare or Public Health Administration or related discipline Certification in specialty area ABLS instructor Survivors Offering Assistance in Recovery (SOAR) Coordinator Independent action(s) required: Design, conduct and evaluate educational programs for lay, military, para-professional and professional groups. Conduct research on issues which may put individuals at risk for burn injuries such as the elderly, children and individuals from other cultures. Develop and maintain local and regional burn outreach plan. Develop regional and systems based performance improvement initiatives. Initiate and implement a SOAR (Survivors Offering Assistant in Recovery) program. Supervisory responsibilities (if applicable): N/A Additional position requirements: Employee will be required to work flexible hours including evenings and weekends based on regional outreach and program requirements. Travel is required. Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Lifting 20-50 lbs. Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other) Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $43k-62k yearly est. Auto-Apply 60d+ ago
  • Medical Services Coordinator

    Lifestance Health

    Service coordinator job in Richmond, VA

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Medical Services Coordinator is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to in- person and remote patients and clinicians. Compensation: $19-$20/hourly, plus quarterly bonus/incentive potential Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Provide strong customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or emotional situations. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork (i.e. FLMA) Facilitate communication as needed between the patient, medical staff and the patient's pharmacy Manage phone systems: Answer incoming calls to medical services line and provide patient support with medication related questions, refill requests, release requests, appointment reschedules, miscellaneous inquires, etc. Ensure accuracy of patient pharmacy information in the medical record Scan all hard copy correspondence into patient's EHR record Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Immediately handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Assist in coordination of external referrals for patient care Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Aid psychiatric clinicians in termination process for patients as needed (i.e. termination letter, external referral, AMD status, etc.) Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Professionalism and Decision-making Responsibilities: Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company. Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem. Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs. Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff. Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $19-20 hourly Auto-Apply 15d ago
  • Youth Outreach Specialist

    Commonwealth Catholic Charities 4.1company rating

    Service coordinator job in Richmond, VA

    Job Details Experienced Housing Resource Center - Richmond, VA Full Time 4 Year Degree $20.18 - $23.50 Hourly Up to 25% Day Nonprofit - Social ServicesDescription About CCC: Since 1923, Commonwealth Catholic Charities (CCC)has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 11 locations throughout Virginia. SUMMARY: This position is responsible for providing comprehensive services to individuals and families experiencing homelessness, and who may also be living with addictions and mental illness. Position focus may vary by population (youth, families with minor children, etc) Successful candidates are committed to ending homelessness and dedicated to CCC's mission of serving the most vulnerable in our community, including older adults, individuals with disabilities, LGBTQIA identifying individuals, and those traumatized by systemic inequities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Engage individuals experiencing homelessness and assist them with accessing health, housing, and social services. (employment, mental health care, substance use treatment, and other social services) Provide in-person, community-based assistance and connect with individuals in their physical location - street, hospital, emergency shelter, etc. Assist eligible individuals/households in applying or recertifying for mainstream benefits, including Medicaid, SNAP, and Social Security disability, as well as school enrollment and childcare. Assist individuals with connecting to basic needs, including food, clothing, showers, laundry, transportation, obtaining identification, etc. Conduct client intakes for individuals and families experiencing homelessness as well as households at risk of homelessness. Assess client needs and most appropriate referrals to ensure a return to permanent housing as quickly as possible, including referrals for housing services, shelter, and other services. Document client's homelessness according to HUD guidelines. Maintain client records in HCIS (Service Point), including demographics and other essential client information including service transactions, client needs and referrals, reason for homelessness, and summary statement. Advocate on behalf of clients to obtain essential services and/or support them to advocate for themselves. Collaborate and coordinate services with appropriate community agencies to address barriers and complex needs of individuals. Identify other community resources and provide in-depth referrals to housing, medical and/or mental health services. Assist with crisis intervention and act as a liaison between hospitals and other community agencies. Provide case management to a core caseload (i.e. assess needs, develop goals with client, coordinate services, monitor progress, and assist in obtaining housing). Perform street outreach to the local region multiple times per week, connecting individuals experiencing homelessness to shelter, permanent housing and other community resources. Consult with mental health professionals (nurses, social workers, family physicians, psychiatrists) for screening, documentation and coordination purposes. Develop and maintain positive working relationships with community partners to identify and improve processes that enhance services to clients. Staff on call hours at Housing Resource Center (HRC) or Youth Hub connection point (RVA staff). Represents the Agency in the community and workplace in a professional and ethical manner. Demonstrates sensitivity to the service population's cultural and socioeconomic characteristics. Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills. Utilizes a basic knowledge of Microsoft Office applications. ADDITIONAL RESPONSIBILITIES ASSIGNED TO COMMUNITY HEALTH OUTREACH SPECIALIST Provides data driven service coordination to patients by leveraging EPIC (Electronic Health Record) and HMIS (Housing Management Information System); Responsible for data collection and analytics of patient micro and macro trends Works with Enterprise Analytics to track patient trends and measure the impact of addressing housing insecurity towards improvements in patient utilization (avoidable readmissions and emergency department visits) and improve health outcomes Demonstrates ability to work collaboratively with a wide range of internal and external stakeholders. Demonstrates ability to manage multiple, complex projects, think strategically, and exercise independent judgement. Facilitate system level coordination; Plan, organize and promote homelessness strategies across systems by relaying information, addressing concerns, and ensuring smooth interactions between participants and partners Possess a high level of interpersonal skills to handle sensitive and confidential patient information and situations Ability to present complex information to diverse audiences, both orally and visually Qualifications EDUCATION and/or EXPERIENCE: Bachelor's Degree required with two years of related experience. Persons with lived experience of homelessness or housing instability encouraged to apply. For Peer Outreach Specialist degree is preferred. Full-time Employee Benefits: Retirement savings - After one year of employment, the agency contributes 4% of your plan year earnings into a savings account for you and will match dollar-for-dollar up to 4% of salary if an employee makes contributions to the plan. That's an 8% annual contribution to your retirement savings! PTO - earn 16 days off for vacation, sick, or personal time in your first year. This goes up to 22 days in your second year and keeps climbing every five years. Holidays - Enjoy eleven paid holidays Other paid leave at no cost to employees - bereavement, short-term disability, long-term disability, paid parental leave Virginia Credit Union memberships Employee Assistance program - Free services including five free confidential consultations with a mental health professional Medical Insurance - a choice of 4 PPO plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency. Dental Insurance - a choice of two dental plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency. Vision Insurance Life insurance - paid by agency with option to purchase additional coverage Other insurance benefits - flexible spending accounts including dependent care, health savings account (for qualified HDHP participants), legal resources
    $20.2-23.5 hourly 60d+ ago
  • Housing Modification Specialist

    Carebridge 3.8company rating

    Service coordinator job in Richmond, VA

    Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Work Schedule : Monday - Friday 8am - 5pm EST The Housing Modification Specialist is responsible for developing and implementing the health plans home modification strategy and program. This includes the approach to assisting individuals in the HCBS Waiver in receiving modifications to their home to allow them to have greater access to their home environment (i.e. wheelchair accessible ramp, accessible shower, widening of doorways, etc.). How you will make an impact : * Collaborate with home modification providers and internal health plan stakeholders to ensure an efficient process for members accessing home modifications. * Partner with MyCare lead trainers to develop and implement training specific to home modifications in Ohio. * Support Care Coordinators and Support Coordinators in identifying home modification needs and ensuring an efficient process. Minimum Requirements: * Requires a minimum of 3 years experience in developing housing and/or housing policy at a local, state or federal level for special populations such as the elderly, people with disability and/or people with mental health challenges to secure accessible, affordable housing through Federal and local programs; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities & Experiences: * Certified Aging in Place Specialist (CAPS) preferred or commitment to obtain certification within one year of employment. * Strong preference for case management experience with older adults or individuals with disabilities. * BA/BS in Health/Nursing preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $34k-49k yearly est. Auto-Apply 60d+ ago
  • Volunteer Coordinator

    Traditions Health

    Service coordinator job in Glen Allen, VA

    The Care Team is seeking a new Volunteer Coordinator to join our growing Hospice Team in Glen Allen! At The Care Team, our purpose has always been clear: to deliver exceptional hospice care that brings comfort, dignity, and peace to patients and their families wherever they call home. Since our founding in 2015, we have grown to be a leading provider of hospice services in Michigan, with locations throughout the state and additional presence in Indiana and Pennsylvania. Our exceptional Care Team members are the heart of what we do and include incredible nurses, medical social workers, aides, chaplains, and dedicated volunteers who work together to support both patients and their families. We believe that every person deserves to be cared for with compassion, respect, and excellence during life's most tender moments. That belief is what unites us and makes our work so meaningful. For more information, visit tctcares.com What Can Traditions Health Offer? * Work/Life Balance * Competitive Pay and Benefits * Supportive Senior Staff * Autonomy * Opportunity to have a positive impact on your community! Primary function is to act as liaison between hospice and the volunteers regarding patient/family needs. Responsibilities include development and promotion of volunteer programs and maximizing resources. Job Qualifications Education: High School Graduate, Graduate of an accredited college/university is preferred Experience: 2 years experience in recruitment & management of volunteers, preferred. Hospice/Healthcare volunteer administration preferred. Skills: * Ability to establish and maintain effective working relationships with the IDT and the lay and professional public * Computer Proficient, including Microsoft Suite (Word, Excel, PowerPoint) and email applications * Must be confident in presentation skills and able to address groups of various sizes as well as train individually in a one-on-one setting Transportation: Reliable transportation and valid and current driver's license and auto insurance Environmental and Working Conditions: Works in an office environment, promoting efficient functioning and coordination of all agency activities to insure the highest level of professional patient care. Ability to work a flexible schedule; ability to travel locally for recruiting and community events; some exposure to unpleasant weather. Physical and Mental Effort: Sitting is required. Requires ability to handle stressful situations in a calm and courteous manner at all times. Requires working under some stressful conditions to meet deadlines and agency needs. Essential Functions: * Recruits, selects, trains and coordinates hospice volunteers. * Demonstrates knowledge of, and ensures compliance with, all local, state and federal laws relating to the recruitment, training & retention of volunteers. * Develops the volunteer program through collaboration with the IDT and administration personnel. * Provides volunteers per the Hospice patient's Plan of Care. Monitors the volunteers' adherence to the patient's plan of care. * Promotes Agency philosophy to ensure quality of care. * Establishes a public relations program to foster good working relations with the volunteers & the community. * Carries out other duties as assigned by the IDT. * Actively recruits on a regular basis for patient needs, as well as community/facility needs and administrative needs. * Meets deadlines for monthly reports, including cost savings reports, renewable requirements and Retention/Recruiting Logs. * Follows company, Medicare and state guidelines in regard to training new volunteers and completing a volunteer files on each volunteer. * Reviews and processes volunteer documentation in a timely manner and in compliance with Medicare, state licensing laws and Company policies * Maintains and meets volunteer hours in compliance with Medicare requirements for reimbursement * Plans and coordinates Hospice Memorial Service using the guidelines in the Memorial Service Manual. * Carries out all duties outlined in the Volunteer Coordinator Manual. * Carries out other duties as assigned by Executive Director and/or Regional Volunteer Program Manager. Equal Employment Opportunity: Traditions Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination of any kind based on race, color, sexual orientation, national origin, disability, genetic information, pregnancy or any other legally protected characteristic.
    $27k-44k yearly est. Auto-Apply 3d ago
  • Senior Wealth Management Banking Coordinator (SAFE)

    Wells Fargo 4.6company rating

    Service coordinator job in Richmond, VA

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking a Senior Wealth Management Banking Coordinator (SAFE) in Banking, Lending and Trust. Learn more areas and lines of business at wellsfargojobs.com. In this role, you will: * Support more experienced level Private Bankers with account administration, sales activities, risk management, and relationship management, supporting multiple people and balancing multiple priorities * Assist in providing service to Private Banking client relationships * Interact with clients to help identify client retention issues as well as potential new business opportunities across product lines * Develop solid product knowledge and basic client relationship management skills to meet the financial needs of customers and may have accountability over basic accounts * Prepare preliminary client correspondence and customized professional client presentation materials to support sales and marketing efforts * Research and resolve operational issues related to complex accounts * Work with centers, offices, and stores to execute daily transactions for bankers in sales and credit support * Interpret policies, procedures, and compliance requirements * Potentially provide work direction and training to less experienced associates * Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals * Interact with internal customers * Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements * This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: * 4+ years of Wealth Management Banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Experience in Wealth Management/Private Banking * Knowledge and understanding of opening new consumer & business deposit accounts, account maintenance, processing, KYC's and TE's. * Experience in a support role within a banking and trust environment * Experience interpreting policies, procedures, and compliance requirements * Knowledge of how to interpret trust documents and business formation documents * Ability to develop and manage clients and business relationships * Solid technical skills to learn and navigate multiple computer systems, applications, and utilize search tools to find information in SVP, Client link, TMT, DIPR. * Ability to take initiative with work independently with minimal supervision in a structured environment * Intermediate Microsoft Office (Word, Excel, Outlook and PowerPoint) skills * Excellent verbal, written, and interpersonal communication skills * Ability to provide strong customer service while balancing the needs of clients, shareholders, and team members * Strong telephone etiquette skills * Strong attention to detail and accuracy skills * Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important * Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Job Expectations: * This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (********************************************************* the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary * Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process. Posting End Date: 18 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $44k-68k yearly est. 24d ago
  • Digital Outreach and Community Liaison

    Cahn

    Service coordinator job in Richmond, VA

    Summary: Capital Area Health Network (CAHN) is seeking a vibrant and personable digital creative to promote and facilitate the goals of our Cessation Education and Social Environment (CEASE) Initiative. The Cease Initiative is a two-year pilot program to meet the prominent need for smoking cessation support in the Richmond City Community and surrounding counties. CAHN is looking for an individual to assist in building the networking opportunity for the program. The employee will report directly to the Director of Nursing (DON) and/or designee such as: Registered Nurse Lead. Essential Functions: Create compelling, engaging, and socially conscious content across various platforms, optimizing our online presence. Collaborate with cross-functional teams to deliver strategic content and materials that align with our brand voice and resonate with our target audience. Assist with vendor/organization outreach and relations for events and partnerships. Act as a liaison on behalf of the company for the network of vendors, stakeholders, and program participants. Travel to the site(s)/events, when necessary, to facilitate information sessions, provide representation for the organization, or host in-person group sessions for program participants. Coordinate event space reservations and operational support for events. Collect and analyze data from surveys, opinion polls, and/or questionnaires to identify community trends. Prepare monthly, quarterly, and annual reports in a timely manner. Assist with the development of orientation for new employees and serve as a preceptor. Assist the RN and DON with administrative duties as assigned. Empower clients to make healthy decisions in an effort to improve their quality of life. Maintain accurate patient records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Attend team meetings, provide clinical updates where necessary, and prepare training material. Performs other duties as assigned. Education and Experience: Academic Requirements: High School Diploma Must be computer literate and have proficiency with Microsoft Office Products Must have a valid Virginia driver's license, satisfactory driving record, and transportation to travel to our various medical offices and event locations. Required Knowledge, Skills, and Abilities: Must have leadership skills and demonstrate knowledge, skills, and critical thinking abilities. Must demonstrate an interpersonal savvy that helps establish effective relationships and an appropriate rapport with people. Must be able to staff flexible hours with the ability to work 5:00 pm-9:00 pm on assigned weekday evenings and/or Saturday mornings 8:00 am-12:00 pm for special events. Highly adaptable, productive, self-starter, efficient, professional, and promotes the organization through positive public relations Excellent interpersonal, analytical, communication skills and embraces challenges and provides solutions High level of punctuality, organization, and customer service-oriented Graduate of an accredited school of Medical Assisting and certified accordingly to practice in the State of Virginia. Current CPR/BLS certification is required. Experience as a Certified Medical Assistant within a community health and/or public health setting is preferred. Strong interpersonal and communication skills
    $36k-53k yearly est. 60d+ ago
  • 1:1 Behavior Aide - Ed Services Richmond

    Dominion Care

    Service coordinator job in Tuckahoe, VA

    Job Details Entry Richmond Admin Office - Henrico, VA Part-Time High School $16.00 - $18.00 Hourly No Travel Required Day EducationDescription Are you passionate about helping students thrive? Come make a difference in a student's life and join our supportive school team as a 1:1 Behavior Aide while playing a key role in the daily success of students with academic, behavioral, emotional and physical challenges. In this hands-on role, you'll work one-on-one with a student, helping them navigate classroom routines, build positive behaviors, and grow socially and emotionally. No two days are the same - and everyday matters. Dominion Care is a premier provider in which our passionate and innovative team will deliver sustainable, quality, whole-person care through a full continuum of therapeutic services to empower individuals in the development of skills necessary for success. We envision a society in which all people achieve their full potential for health, education, and well-being across the lifespan. As a Dominion Care employee, you will enjoy: Competitive Pay! Starting pay from $16/hr up to $18/hr, depending on experience Enjoy a 10-month academic year calendar with the option to work during our summer school program including 70 hours of PTO! Dominion Care Employee may be eligible for the following Perks & Benefits: College Tuition Reimbursement Millage Reimbursement Dental & Vision Medical insurance PTO Professional Development Training AAA Discounts Employee Assistance Program 15K Life Insurance Policy 401K Optional Pet Insurance Award Winning Company: Dominion Care won Top Workplaces in the Healthcare Industry! Accreditations: Dominion Care Academy and the Dominion Care ABA Therapy and Education Center, schools of Dominion Care are accredited by VAISEF (Virginia Association of Independent Specialized Education Facilitates). Dominion Care is accredited by CARF (Commission of Accreditation of Rehabilitation Facilities). Core Values: TRACK Teamwork Relationship Building & Communication Accountability Customer/Client Focus Know Yourself REQUIRED EDUCATION High School Diploma or GED PREFERRED EDUCATION, CREDENTIALS AND EXPEREIENCE Valid Driver's License Reliable personal cell phone Collegiate level education in the area of behavioral science, special education, human services, or other related areas Experience working with at-risk youth and/or children/adults with disabilities SUMMARY/OBJECTIVE The 1:1 Behavior Aid is primarily responsible for working one-on-one with a student with an identified disability in a classroom setting. The ability to follow directions and maintain a professional demeanor at all times is critical for this position. Details of the duties of a 1:1 Behavior Aid will be dependent upon the specific needs of the student. This will be further discussed with the 1:1 Behavior Aid upon his or her being assigned to a student and meeting with the classroom teacher and school administration. ESSENTIAL DUTIES and RESPONSIBILITIES: Provides constant support and supervision to the student; meet upon arrival and remains in close proximity throughout the school day in all settings; Keeps student within sight, sound and supervision at all times; Works under the direction of the classroom teacher, providing support with the implementation of academic and behavioral goals in adherence with the student's current IEP and BIP; Completes daily data collection to student plans, charting frequency and duration of behaviors in relation to behavioral goals; assists the student with transitions and adaptations between subjects and classes; Provides support to students; including redirection, completion of all work assignments, planning and organizational skills; Utilizes strategies to assist the student in developing positive coping skills, problem solving, and conflict resolution for inappropriate behaviors exhibited throughout the school day; Assists the student in developing positive peer/adult relationships and fostering communication skills, by demonstrating and implementing the school district student code of conduct; Provides de-escalation and/or needed interventions in situations where the student is out of control, a threat to herself or others, or is destroying school property; Participates in meetings concerning the student including child study, IEP, BIP and manifestation meetings as deemed appropriate; Develops positive working relationship with all school personnel, providing weekly feedback to school designee regarding student progress; assists other students as needed and appropriate in the classroom; Provides monthly report of student progress towards BIP goals to accompany monthly invoices; Reports all student absences and track attendance of students in accordance with the contract requirements; Performs other duties About the Company: At Dominion Care , founded in 1999, Care is what we do. From children to adults, families to individuals, our passionate mental health care providers across the state of Virginia are backed by accredited, evidence-based, and innovative therapeutic services and education for children, adults as well as the families that care for them. Over time, services have expanded to include academic, emotional, and behavioral support in private and public settings; community-based mental health; care for those with intellectual and developmental disabilities; outpatient therapy, psychological assessments, psychiatric medication management, and substance abuse services, regardless of age.
    $16-18 hourly 60d+ ago
  • Dining Services Aide

    Manorhouse Assisted Living

    Service coordinator job in Richmond, VA

    Are you currently working in a fast-food restaurant (although no experience is necessary) and wish that you could get to know your customers on a more personal basis and only have to work every other weekend as well as have your day end by 8 p.m.? If so, you we have the perfect position for you as a Dining Services Aide in our lovely dining room providing a pleasant meal experience in our assisted living and memory care community, prepping the dining room for meals, serving meals to our senior residents and some basic cleaning of the dining room after meals. Are you enthusiastically committed to customer service, where you become a Manorhouse Hospitality Ambassador for our senior residents and their families? If you are saying, "YES," to learning about The Manorhouse Way! Please just "Apply Now" above to get started. **************************** Purpose of the Job: Provide a pleasant meal experience for our assisted living and memory care while serving food and beverages. Prepare dining room for meals and clean up dining services areas after meals. Responsibility for Contacts: Position involves communication with individuals inside and/or outside the Company including direct contact with residents where the nature of the information provided usually follows an established pattern. Such communication requires only normal courtesy. Responsibilities and Tasks: 1. Consistent and predictable attendance. 2. Support and adhere to the policies, procedures, and provisions of the community's dining services programs. a. Ensure resident's menu selection is correct and serve plated food. b. Ensure beverages are at appropriate levels throughout the meal. 3. Clean dining rooms and service areas after each meal. Store all equipment. Clean kitchen equipment, appliances, floors, food storage areas, refrigerator, freezer and sinks according to schedule. Stack, soak, and run dishwasher. Put clean dishes, pots, pans, etc. in appropriate storage place. IF UNDER 18, the employee is not to clean or put away kitchen knives. 4. Become familiar with Safety Data Sheets (SDS) for all cleaning supplies. Attend training as required. 5. Attend training as required as well as complete all Relias training as scheduled. Knowledge, Skills, Abilities, or Information Required for Completely Satisfactory Performance: * Knowledge of principles for providing customer services including assessments of customer needs and meeting quality standards for services. * Ability to give full attention to what residents are saying, taking time to understand, asking questions as appropriate, and not interrupting. * Understanding of proper table settings for each meal. * Must be willing and have ability to work a flexible schedule that includes evenings, alternating weekends, and some holidays. Experience: 0 to 3 months in the hospitality industry, fast food, or related field.
    $21k-28k yearly est. 3d ago
  • Emergency Housing Coordinator

    Goochlandcares

    Service coordinator job in Goochland, VA

    The Emergency Housing Coordinator provides onsite or offsite Emergency Housing for clients in need using a trauma-informed care approach. Essential Job Functions Supports clients who are entering, living in, and exiting Emergency Housing. Arranges for maintenance, repairs, and regular professional cleanings. Schedules and accompanies contractors, volunteers, and other visits as needed. Oversees housing repairs/projects that are needed, collaborating with Finance on billing and reconciliation of billing. Completes intake/initial screening to learn about an individual's situation and determines if they qualify for Emergency Housing, while using a trauma-informed care perspective and maintaining client confidentiality. Rotates on call duty every 3-4 weeks so GoochlandCares can provide 24/7 support to clients in Emergency Housing and clients experiencing sexual and domestic violence. Facilitates shelter support groups to visit and educate Emergency Housing residents about other resources in the community to help obtain their goals. Documents client contact notes and live case management log each day to ensure all client information is up to date. Builds relationships with external partners to support clients and their needs, attending local community partner meetings to provide education about our services. Provides backup assistance to the Financial Assistance Coordinator by assisting during VITA tax season and as needed throughout the year. Connects clients to other GoochlandCares services or to other organizations to help them with their needs. Completes other duties as assigned. Requirements The following represent the knowledge, skills, and abilities needed to perform the essential functions of the job. Bachelor's degree in social work or other human service profession preferred. Minimum of 2 years of related experience in a nonprofit setting, or equivalent, is required. Knowledge of basic case management practices is preferred. Proven experience in de-escalating conflicts and providing support in crisis situations. Ability to be flexible and provide on-call support for the Emergency Housing and Sexual and Domestic Violence programs. Ability to handle highly confidential and sensitive matters in dealing with clients and staff. Ability to always maintain strong boundaries. Strong written and verbal communication skills. Ability to multi-task, have a strong attention to detail, and manage different priorities while understanding the big picture. Commitment to the mission of GoochlandCares. Must have a valid Virginia driver's license. Bilingual candidates strongly preferred. Technical Skills: Proficiency with Microsoft Office is required. Ability to learn new software programs/databases. Knowledge/experience using Apricot Case Management software is a plus. Physical Requirements and Environmental Conditions: Must be able to lift up to 50 pounds at times. Prolonged periods of sitting, climbing, balancing, typing, talking, lifting, operating equipment, and driving. Frequently exposed to varying inclement weather conditions. Occasionally may be exposed to potentially hazardous bodily fluids and/or be required to wear personal protective equipment (mask, gloves, etc.). GoochlandCares is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, gender, creed, color, religion, ethnic origin, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws. GoochlandCares is committed to building a healthy, diverse, and inclusive culture where all are treated equitably and are empowered whether receiving or delivering services. Our mission is to provide basic human services and health care to our Goochland neighbors in need.
    $34k-49k yearly est. 60d+ ago
  • Dining Services Aide

    Manorhouse

    Service coordinator job in Tuckahoe, VA

    Job Description Are you currently working in a fast-food restaurant (although no experience is necessary) and wish that you could get to know your customers on a more personal basis and only have to work every other weekend as well as have your day end by 8 p.m.? If so, you we have the perfect position for you as a Dining Services Aide in our lovely dining room providing a pleasant meal experience in our assisted living and memory care community, prepping the dining room for meals, serving meals to our senior residents and some basic cleaning of the dining room after meals. Are you enthusiastically committed to customer service, where you become a Manorhouse Hospitality Ambassador for our senior residents and their families? If you are saying, "YES," to learning about The Manorhouse Way! Please just "Apply Now" above to get started. **************************** Purpose of the Job: Provide a pleasant meal experience for our assisted living and memory care while serving food and beverages. Prepare dining room for meals and clean up dining services areas after meals. Responsibility for Contacts: Position involves communication with individuals inside and/or outside the Company including direct contact with residents where the nature of the information provided usually follows an established pattern. Such communication requires only normal courtesy. Responsibilities and Tasks: 1. Consistent and predictable attendance. 2. Support and adhere to the policies, procedures, and provisions of the community's dining services programs. a. Ensure resident's menu selection is correct and serve plated food. b. Ensure beverages are at appropriate levels throughout the meal. 3. Clean dining rooms and service areas after each meal. Store all equipment. Clean kitchen equipment, appliances, floors, food storage areas, refrigerator, freezer and sinks according to schedule. Stack, soak, and run dishwasher. Put clean dishes, pots, pans, etc. in appropriate storage place. IF UNDER 18, the employee is not to clean or put away kitchen knives. 4. Become familiar with Safety Data Sheets (SDS) for all cleaning supplies. Attend training as required. 5. Attend training as required as well as complete all Relias training as scheduled. Knowledge, Skills, Abilities, or Information Required for Completely Satisfactory Performance: Knowledge of principles for providing customer services including assessments of customer needs and meeting quality standards for services. Ability to give full attention to what residents are saying, taking time to understand, asking questions as appropriate, and not interrupting. Understanding of proper table settings for each meal. Must be willing and have ability to work a flexible schedule that includes evenings, alternating weekends, and some holidays. Experience: 0 to 3 months in the hospitality industry, fast food, or related field.
    $21k-28k yearly est. 3d ago
  • Patient Services Coordinator/Receptionist

    Atlantic Vision Partners LLC 4.5company rating

    Service coordinator job in Fredericksburg, VA

    We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic. We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more). Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Patient Services Coordinator/Receptionist

    Atlantic Vision Partners LLC 4.5company rating

    Service coordinator job in Mechanicsville, VA

    We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic. We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more). Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
    $29k-34k yearly est. Auto-Apply 60d+ ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Laurel, VA?

The average service coordinator in Laurel, VA earns between $28,000 and $62,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Laurel, VA

$41,000

What are the biggest employers of Service Coordinators in Laurel, VA?

The biggest employers of Service Coordinators in Laurel, VA are:
  1. CorVel
  2. MTM
  3. EMC
  4. Taylor Enterprises
  5. Elevance Health
  6. Incharge Energy
  7. Lifestance Health
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