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Service Coordinator - Roanoke
Dominion Care
Service coordinator job in Roanoke, VA
Join Dominion Care as a ID/DD Waiver ServiceCoordinator!
Are you a compassionate, detail-oriented professional with a passion for helping individuals with intellectual and developmental disabilities? Dominion Care is seeking a ID/DD Waiver ServiceCoordinator to oversee service delivery, coordinate care, and lead our team in providing the highest quality support. This vital role ensures individuals receive services tailored to their needs while also mentoring staff and maintaining compliance with all regulatory standards.
Dominion Care is a premier provider in which our passionate and innovative team will deliver sustainable, quality, whole-person care through a full continuum of therapeutic services to empower individuals in the development of skills necessary for success. We envision a society in which all people achieve their full potential for health, education, and well-being across the lifespan.
As a Dominion Care employee, you will enjoy:
Competitive Pay!
Dominion Care Employees may be eligible for the following Perks & Benefits:
College Tuition Reimbursement
Mileage Reimbursement
Dental & Vision
Medical Insurance
Paid Time Off (PTO)
Professional Development Training
AAA Discounts
Employee Assistance Program
15K Life Insurance Policy
401K Retirement Plan
Optional Pet Insurance
Award Winning Company: Dominion Care won Top Workplaces in the Healthcare Industry!
Accreditations: Dominion Care Academy and the Dominion Care ABA Therapy and Education Center, schools of Dominion Care are accredited by VAISEF (Virginia Association of Independent Specialized Education Facilitates). Dominion Care is accredited by CARF (Commission of Accreditation of Rehabilitation Facilities).
Core Values: TRACK
Teamwork
Relationship Building & Communication
Accountability
Customer/Client Focus
Know Yourself
SUMMARY/OBJECTIVE:
Oversee service delivery, care coordination, and staff supervision in Waiver department. Supports overall quality of charts and documentation, provides training to direct reports with focus on continuing improvement and professional development, and represents TRACK core competencies. Ensures quality and timely completion and submission of daily progress notes for purposes of Medicaid billing.
PREFERRED EDUCATION and EXPERIENCE:
Bachelor's Degree from an accredited college or university in a field related to Human Services and one year of documented experience providing direct services with individuals with a diagnosis of an intellectual or other developmental disabilities.
OR Equivalent Experience
Equivalent Experience for ServiceCoordinator position is defined as three years of paid experience in providing direction, development and implementation, direct supervision and monitoring (observation and evaluation of staff implementing care, service plans & interacting with clients) to the service provided. This position has responsibility for approving assessments and individual service plans or treatment plans to ensure that appropriate services are provided to meet the needs of the individuals served. Must have documented experience developing, conducting, and approving assessments and individual service plans or treatment plans.
Successful experience as a leader
Valid driver's license
Desire to make a difference.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Assists in the development and implementation of service plans, objectives and instructions for providing effective services to individuals.
Completes quarterlies for individuals served to summarize progress and areas of concern related to each goal for the quarter.
Completes quarterly home visits of all required individuals served.
Completes monthly contacts with all required individuals served.
Acts as first point of contact for providers for service planning and reporting of progress/concerns.
Assists in admission process and discharge planning.
Participates in provider meetings, community meetings and other activities essential for the operation of an effective program.
Completes chart audits and needed remediation to ensure 100% compliance of all assigned charts monthly.
Manages staff to be assigned to individuals to include professional development, schedule management, quality assurance, quarterly supervision (minimally) and corrective remediation.
Provide quality service to individuals served, their families, case managers, other collaborating agencies, etc.
Ensures quality and timely completion of all documentation completed by assigned DSPs.
Completes daily note audits as needed to ensure compliance with company policy and regulatory bodies for documentation standards.
Reads and approves notes within 24 hours of submission and ensures all documentation meets/exceeds Dominion Care/QSR/HSAG/Medicaid/CARF requirements.
About the Company:
At Dominion Care,
founded in 1999, Care is what we do. From children to adults, families to individuals, our passionate mental health care providers across the state of Virginia are backed by accredited, evidence-based, and innovative therapeutic services and education for children, adults as well as the families that care for them. Over time, services have expanded to include academic, emotional, and behavioral support in private and public settings; community-based mental health; care for those with intellectual and developmental disabilities; outpatient therapy, psychological assessments, psychiatric medication management, and substance abuse services, regardless of age.
Qualifications
$33k-49k yearly est. 17d ago
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Volunteer Coordinator
Gentiva Hospice
Service coordinator job in Lynchburg, VA
Inspire Community. Support Patients. Coordinate with Heart.
We are seeking a compassionate and organized Volunteer Coordinator to join our hospice care team. In this vital role, you will recruit, train, supervise, and support volunteers who provide essential services to patients and families. As a key member of the interdisciplinary team, you will be the voice and advocate for volunteers while ensuring the program aligns with federal hospice regulations and community needs.
This is an IN Office role. Office is located in Lynchburg, VA.
20-24 hours a week.
Key Responsibilities
Supervise all volunteer activity within the designated service area.
Maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement.
Assess patient and family needs for volunteer services and coordinate appropriate placements.
Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers.
Facilitate volunteer orientation and annual training requirements.
Ensure completion of health screening requirements (e.g., TB tests, health questionnaires).
Serve as liaison between volunteers and staff to promote strong communication.
Represent the volunteer program at interdisciplinary team meetings and in the community.
Maintain accurate and up-to-date volunteer records, including visit documentation, evaluations, and monthly statistics.
Participate in the hospice's quality assessment and performance improvement activities.
Support volunteers with regular communication and mentoring.
Serve as a backup volunteer when needed.
Assist with reviewing and updating volunteer policies and procedures.
About You
Qualifications - What You'll Bring:
CPR certification required
Valid driver's license, reliable transportation, and current auto insurance required
Deep understanding of hospice philosophy and the emotional needs of terminally ill patients and their families
Ability to build rapport with volunteers, staff, and community partners
Strong organizational and record-keeping abilities
Excellent verbal and written communication skills
Proficiency in public speaking and group facilitation
Flexible, empathetic, and capable of working independently and collaboratively
Competent in Microsoft Office and other basic office equipment
Preferred Experience (Not Required):
Bachelor's degree preferred or at least four years of related experience
Previous experience in healthcare, hospice, or volunteer administration
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Be the Heart Behind the Care.
Apply today to become a Volunteer Coordinator and lead a program that brings hope, comfort, and companionship to patients and families during their most critical
Legalese
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
Location Heartland Hospice Our Company
At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
Home health care: Heartland Home Health
Advanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
$26k-42k yearly est. Auto-Apply 13h ago
Community Outreach Coordinator
Tivolisworld
Service coordinator job in Roanoke, VA
About the Role: Tivolisworld LLC is seeking an enthusiastic and community -driven Community Outreach Coordinator to expand awareness of our affordable housing programs and strengthen partnerships with local service organizations. This role is key to ensuring eligible individuals and families are informed about housing opportunities and connected to support networks that enhance stability and quality of life.
Key Responsibilities:
Promote available housing opportunities through community events, workshops, and information sessions
Develop and maintain relationships with local nonprofits, government agencies, faith -based organizations, and advocacy groups
Coordinate outreach campaigns, both online and in person, to increase visibility and access to housing programs
Represent Tivolisworld LLC at community meetings and public forums
Assist in the development and distribution of outreach materials such as flyers, brochures, and social media content
Track outreach efforts and measure engagement outcomes to improve effectiveness
Collaborate with internal teams to ensure accurate information sharing and timely follow -ups with interested applicants
Maintain a calendar of community events and strategically plan participation
Requirements
Associate's or Bachelor's degree in communications, public relations, social work, or a related field preferred
Experience in community outreach, public engagement, or advocacy work
Excellent verbal and written communication skills
Comfortable speaking to diverse groups and building trust across different populations
Strong organizational and event coordination skills
Familiarity with affordable housing programs and community services a plus
Bilingual abilities are a plus
Benefits
Health insurance
Paid time off
Flexible scheduling for community events
Opportunity to make a measurable impact on housing access
401(k)
Health insurance
Paid time off
$41k-59k yearly est. 60d+ ago
Branch Outreach Coordinator
Alcova Mortgage LLC 3.7
Service coordinator job in Roanoke, VA
Branch Outreach Coordinator
Reports to: Audit & Fair Lending Manager
Department: Compliance
Position Type: Full-Time; 40 hours per week
FLSA Classification / Type: Non-Exempt / Professional
Supervises: None
POSITION SUMMARY
The Branch Outreach Coordinator provides legal and audit support to the Compliance Department and participates in the coordination of special projects and initiatives. This position requires excellent verbal and written communication skills as well as proficiency in MS Word, Excel, Outlook, and PowerPoint.
DUTIES AND RESPONSIBILITIES
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
Marketing Services Agreements - Monthly, collect supporting documentation for services received, completes MSA workpapers, and provide to the Audit & Fair Lending Manager for review
Compliance Research - Assist in the research of regulatory guidance regarding applicable federal and state regulatory requirements and make recommendations to the AVP Compliance Officer. Review new and revised forms with compliance related information
Compliance Audit Remediation - Assist in the coordination of remediation of compliance audit findings with various department managers
Compliance Monitoring and Testing - Perform compliance monitoring and testing as required by the Internal Audit Schedule and Compliance Calendar including, but not limited to, Internal Policy Reviews required by regulations and investors
Complaints - Assist in the investigation of complaints
Subpoenas - Assist in assembling documents requested by subpoenas
Legal - Assist with legal research requests related to litigation and research
BSA Compliance - Assist the Assistant AML Compliance Officer by performing research for the preparation of Suspicious Activity Reports
Branch Audits - Perform on-site Branch audits as required which may require overnight, out of state travel
P&P Maintenance - Develop & maintain applicable P&P for functions specific to this position.
Other duties as assigned
EDUCATION, EXPERIENCE, LICENSURE, AND COMPETENCIES
Two year college degree and/or two years administrative assistant, compliance, or fair lending background preferred. A combination of education and related work experience may be considered
Requires effective communication skills, both verbal and written
Requires strong organizational skills, attention to details, and proficiency using Microsoft Office, specifically, Outlook, Word, Excel, and PowerPoint
Strong aptitude and desire to provide excellent customer service
Able to simultaneously manage and accomplish multiple tasks / projects and deadlines
Must be trustworthy, honest, and display a high-level of integrity
Able to work effectively in a team environment
Able to identify and resolve problems in a timely manner
Able to understand and respond appropriately to basic inquiries
Able to read, write, and communicate using the English language sufficient to perform job functions
Able to use Company equipment in assigned area (including but not limited to telephone, copiers, fax machines, computers, internet, etc.)
Able to access, input, retrieve, and interpret information using applicable computer systems (including, but not limited to, Microsoft Word, Excel, Outlook, industry-specific computer software, etc.)
Work well independently
Able to handle deadlines and work within company guidelines
Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. Employee must complete annual training in these areas
WORK ENVIRONMENT
This job operates in a clerical office setting; climate-controlled surroundings with adequate lighting and little or moderate noise when in the office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
This position requires the ability to lift files, open filing cabinets, and bend or stand, as necessary.
TRAVEL
This position requires up to 10% travel. Regional traffic conditions when traveling by car to-and-from business appointments. Mileage reimbursement will be provided at current IRS allowable rates.
EXPECTED HOURS OF WORK
Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand.
OTHER DUTIES
This position performs additional duties as assigned, given adequate guidance and resources. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee to perform this job. Duties, responsibilities, and activities may change at any time with or without notice.
EOE D/V/M/F
$52k-65k yearly est. Auto-Apply 12d ago
Intake Coordinator
Local Infusion
Service coordinator job in Roanoke, VA
We are Local Infusion.
Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience, technology, and clinical integration allows us to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes. Through a blend of patient-centered design and a people-first team culture, Local Infusion puts the "local feel" of community, comfort and connection back into the patient and provider experience. At our care centers, all patients-and our team-can feel truly supported, every step of the way.
What We're About
We're a team of innovators, clinicians, and technologists on a mission to improve outcomes for patients, save time for physicians and make infusion therapy more affordable for everyone involved. Our mission is to transform the infusion care industry, because patients deserve better.
Ownership-Takes initiative, being accountable and caring about the outcome
Excellence-Do what it takes to raise the bar, being an example for our colleagues, patients and partners
Curious & Inquisitive- Always seek to gather information and knowledge, and understand the way
Find A Way- There will be obstacles, but we find a way, even when there isn't a defined road forward
It's a Marathon, not a Sprint - We have large problems to solve, and they won't be solved overnight. We are persistent every day.
Urgent - We move quickly and with purpose. Patients are waiting, and our work matters.
We're looking for an Insurance & Intake Coordinator -- a "Infusion Guide" -- who is passionate about raising the bar in infusion therapy care.
The Infusion Guide will contribute to the company's growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy.
This is a Full-Time position that will be located onsite whenever patients are scheduled. This role will be based in Roanoke, VA. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload.
In this role, you will:
Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation
Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients
Communicate referral process and status to patients in a customer-centric way
Openly communicate with referring/prescribing providers
Assist in maintaining medical inventory and office supplies
Dedicated 6 week training plan to help you succeed in your role
Here's what we're looking for:
Passion for Patient Care, and Delivering Exceptional Patient Experiences
Health Care Experience Required
Prior Experience in Infusion is Preferred
Insurance Prior Authorization Experience
Medical Terminology Experience
Overall Medical Insurance Experience
Ability to quickly grasp new apps
Experience and strong familiarity utilizing Electronic Health Records (EHR) systems
The Local Infusion Way
Local Infusion is a respectful and upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious, but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies.
As part of our team, full-time employees get:
Salary starting at $25/hr
Medical, dental, and vision insurance through our employer plan
Short- and long-term disability coverage
Matching 401k
15 Days PTO - and we want you to take it!
Competitive paid parental leave and flexible return to work policy
Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.
$25 hourly Auto-Apply 60d+ ago
Center Based Day Support Coordinator
Alleghany Highlands Community Services 4.8
Service coordinator job in Clifton Forge, VA
Job Description
** $2,000 sign-on bonus available, according to AHCS policy**
Are you a dedicated leader passionate about person-centered care? We are seeking a Day Support ServicesCoordinator to oversee the daily operations of our center-based program serving individuals with developmental and intellectual disabilities. In this role, you will champion individual choice, manage a dynamic team, and ensure the highest standards of regulatory compliance to help the individuals we serve thrive.
Core Responsibilities
Program Leadership: Oversee daily operations, ensure facility maintenance, and coordinate transportation through DMAS brokers.
Staff Management: Recruit, train, and mentor employees. Conduct performance evaluations and provide ongoing coaching to ensure clinical and operational excellence.
Quality & Compliance: Maintain full compliance with Medicaid Waiver, Virginia Department of Health, Home and Community Based Standards, and Licensure standards. Perform qualitative record reviews in the EHR and manage program audits.
Service Oversight: Complete assessments and person-centered support plans. Facilitate team meetings and manage authorizations within WAMS.
Strategic Growth: Monitor budgets and expenditures, explore opportunities for program expansion, and build community partnerships to attract new participants.
What You'll Do Every Day
Model Best Practices: Act as a positive role model, ensuring all services promote dignity, respect, and self-determination.
Engage the Community: Develop integrated activities and events based on the unique preferences of our participants.
Ensure Safety: Oversee evacuation drills, medication room audits, and vehicle inspections to maintain a safe environment.
Drive Excellence: Lead monthly staff meetings and provide the training necessary for your team to succeed.
Key Qualifications
Proven experience in program planning and employee supervision.
Deep understanding of HCBS rights, Person-Centered Planning, and regulatory compliance (Medicaid, VDH, Licensure).
Strong administrative skills, including budget monitoring and EHR documentation.
A "lead by example" mentality with a willingness to provide direct services when needed.
REQUIREMENTS
Bachelor's Degree in Human Services or RN (preferred)
QDDP (required)
Minimum of 2 years' experience providing services to individuals with developmental disabilities
Valid Driver's License (required)
BENEFITS
Pension, Retirement Matching, Health/Dental/Vision Insurance, Paid Time Off, Paid Holidays, Life Insurance, Educational Assistance
Candidates who are offered a position must undergo a background check, including social services review, and drug screen. Virginia has restrictions on hiring individuals with certain convictions. Here is the list: ************************************************************************* - *************************************************************************
$32k-39k yearly est. 12d ago
Project Support Coordinator (Warehouse)
Pennant Solutions Group
Service coordinator job in Stuarts Draft, VA
Job Description
Warehouse & Project Support Coordinator
We're looking for a dependable, detail-oriented Warehouse & Project Support Coordinator to assist with day-to-day warehouse operations and light administrative support for a growing telecommunications and infrastructure team. This is a temporary role with strong potential to convert to a full-time position for the right candidate.
This position is well-suited for someone who enjoys hands-on, physical work and is also comfortable learning basic office and computer tasks. No prior warehouse or telecommunications experience is required - we provide full training.
Schedule & Pay
Monday-Friday | 8:00 AM-5:00 PM
One-hour lunch
$18-$20 per hour
Mileage reimbursed for approved local drives
Location
Stuarts Draft, VA (warehouse-based)
Key Responsibilities
Receive, organize, and store incoming shipments, including cable boxes and 10-foot ladder tray materials
Unwrap, inventory, and verify palletized deliveries
Scan, organize, and file packing slips and related documentation
Pre-stage materials for upcoming projects
Keep the warehouse clean and organized, including daily trash removal
Assist with basic administrative tasks such as email, printing, scanning, and document organization
Run local errands as needed (UPS store, mailbox, job site deliveries; mileage reimbursed)
Communicate clearly with the project management team when transitioning between warehouse and desk work
What We're Looking For
Reliable and punctual - consistency and dependability are essential
Comfortable lifting 30-40 lb boxes and handling longer materials (drivers assist with unloading)
Strong attention to detail when tracking and organizing materials
Willingness to learn and ask questions - training is provided
Basic comfort with office equipment (computer, printer, scanner)
Clear communication skills and strong organizational habits
What's Not Required
No forklift operation
No tools needed
No prior warehouse or telecom experience
Why This Role
This is a great opportunity to get your foot in the door with a growing company that values its people and promotes from within. You'll receive hands-on training and direct support while playing an important role in keeping projects running smoothly from delivery to deployment.
If you're dependable, detail-oriented, and open to a mix of physical and administrative work, this role offers real potential for long-term growth.
$18-20 hourly 15d ago
Program Coordinator
Brightspring Health Services
Service coordinator job in Salem, VA
Our Company
ResCare Community Living
Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!
Responsibilities
Provides assistance to person(s) served in order to promote their physical, social, and psychological well being
Interacts frequently and positively with person(s) served and support staff to promote the rights of the person(s) served to achieve an enhanced quality of life
Follow agency procedures to promote optimum health care and behavioral supports to maintain the well being of person(s) served
Ensures consumer and guardian participation in development of service plan and personal futures plan
Coordinates development of each person(s) served personal futures plan
Develops and implements service plan within 30 days of moving in, annually, when significant changes occur, and when moving out
Demonstrates knowledge of contractual, legal and regulatory requirements
Monitors to ensure all service sites deliver services in accordance with contractual, legal and regulation requirements
Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff
Maintains fiscal spending within limits of approved budget; e.g. household expenses and repairs, vehicle expenses, personnel costs, consultant services, etc
Monitors worker's compensation and unemployment claims for assigned service site(s)
Is proactive in efforts to reduce claims and minimize risk/exposure of agency in these areas
Other duties as assigned
Qualifications
BA/BS in Business, Health Care Administration, or Social Services. High school diploma or GED equivalent and three years of related job experience may be substituted per area regulations. Exceptions must have written approval from Regional Management.
A minimum of two years of verifiable work experience providing services and supports to individuals with developmental disabilities.
One year previous supervisory experience preferred.
Experience in managing systems, processes, and people.
Based on geographical location, you may be required to be certified as a Food Service Director
About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn.
Additional Job Information
This is a M-F 9a-5p position. BA/BS in Business, Health Care Administration, Psychology, Education or Social Services
Salary Range USD $22.36 - $24.00 / Hour
$22.4-24 hourly Auto-Apply 57d ago
Housing Choice Voucher Specialist
Roanoke Redevelopment and Housing Authority
Service coordinator job in Roanoke, VA
Job Description
Program Specialist - Housing (Full Time) Department: Housing Choice Voucher
General Definition of Work
Performs work participating in leasing agent functions, entering initial applications into Section 8 tenant-based computer software, reviewing new applications, determining eligibility for participation based on income and family size, requesting supporting documents from external agencies, computing housing assistance payments and family rental rates, completing criminal history request forms on all applicants, and other work as apparent or assigned.
This position reports to the Housing Choice Voucher Manager.
PAY: $15.63 - $21.88 PER HOUR
Essential Functions
To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without a reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions of the position and, if necessary, the employee must engage in an interactive process with RRHA HR to determine what accommodations may be possible.
Assists HCV HQS Inspector with scheduling of monthly inspections. Assists with periodic housing quality standard inspections.
Manages Project-Based Vouchers (PBV) Program
Performs the function of a leasing agent by entering initial applications into Section 8 tenant based computer software; reviews new applications, determines eligibility for participation based on income and family size, requests supporting documents from external agencies; computes housing assistance payments and family rental rates; completes criminal history request forms on all applicants.
Communicates with clients in a clear, professional and sensitive manner; answers questions clients may have regarding the HCV program; instructs clients in their responsibilities while they are participating in the program; provides information on established routines and procedures; takes client complaints regarding a landlords failure to repair or maintain the rental unit and passes it on to the proper designee.
Receives and processes changes from clients on income level and family composition; verifies income to compute and adjust rent; posts rent changes and other changes to appropriate records and generates or composes letters notifying the client and landlord.
Answers client inquiries concerning rental, special maintenance, damage and other charges or fines that have been levied by the landlord; follows through on complaints with program participants. Explains security deposit and rent amounts to clients and landlords, and obtains all pertinent documentation.
Receives and processes termination and new employment verification information, notifying landlords of the change in their tenants status; assists clients and landlords with the signing of new leases and contracts; generates form letters, composes specific correspondence to program participants, owners and other service agencies, prepares notifications, contracts, correspondence and routine reports from MS Excel files; sends landlords a copy of any moving notices submitted by clients to RRHA.
Calculates water, sewer, electric and gas utility allowances.
Manages waiting list; explains program requirements to realtors and property owners; determines rent reasonableness of units.
Performs complex mathematical computations, determines appropriate codes for recording various transactions or documents; enters information in Section 8 tenant based software and in MS Excel reports for monthly changes made in clients/RRHA payment accounts and notes such transactions to the client accounting records in specific and specialized transaction areas; uses calculators, photocopiers and/or personal computers as part of the normal operation of the business office on a daily basis. Maintains office files in an orderly and efficient manner.
Updates electronic files regarding changes in rental or employment status; receives, records, transcribes and posts client demographic and financial data in an accurate and efficient manner.
Maintains an awareness of worker safety guidelines and procedures and applies these in performing daily tasks and activities.
Minimum Qualifications
High School Diploma or GED and two (2) years of practical work experience in a position involving significant public contact, education, job training, social services programs whose core group of participants is low or very low-income individuals, housing subsidy programs, leasing, or rent calculation, or a combination of equivalent education and experience.
Preferred Qualifications
Associates degree or Bachelors degree with a major in public administration, social sciences, or related field. Experience working with education, job training, and social services programs whose core group of participants is low or very low-income individuals. Experience working with housing subsidy programs, leasing, and/or Rent Calculation Certification. Bilingual, Spanish and English preferred.
Special Qualifications
Obtains Housing Choice Voucher Rent Calculation Specialist Certification.
Valid state identification or drivers license in the Commonwealth of Virginia.
Working Conditions
The characteristics
listed below are representative of the physical demands, physical agility, sensory requirements, and environmental exposures required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions of the position and, if necessary, the employee must engage in an interactive process with RRHA HR to determine what accommodations may be possible.
Employees sit frequently or most of the time of the time but may sometimes walk or sometimes stand for periods of time.
This classification involves physical agility requirements such as: climbing, stooping, kneeling, crouching, crawling, reaching, pushing, pulling, repetitive motions and manual dexterity.
Sensory requirements include standard vision requirements, ability to express ideas and standard hearing requirements. #HP
$15.6-21.9 hourly 16d ago
Coordinator of Student Engagement (54005)
Randolph College 3.9
Service coordinator job in Lynchburg, VA
Summary/objective Randolph College seeks an energetic, self-motivated person with a passion for students and creating a dynamic student life experience for a diverse student body. The Coordinator of Student Engagement serves as a catalyst for developing impactful co-curricular and experiential programming for the student body while maintaining the college's traditional atmosphere.
This position trains and mentors student leaders, including the Randolph Programming Board, the Eta and Gamma spirit groups, and the Traditions Committees. The Coordinator will also assist students/student groups in planning and approving parties and party contracts for public and private events. The coordinator will understand the value of student activities and of the motivations of students who participate in them. (Coordinator will also supervise a GA in the implementation of a yearlong campus recreation program).
The Student Life Coordinator is responsible for developing, implementing, and assessing programs and initiatives that enhance the student experience and contribute to a vibrant campus community. This position requires independent judgment and discretion to manage student engagement initiatives, advise student organizations, and ensure compliance with institutional policies and funding guidelines. The coordinator collaborates with campus partners to promote student success, belonging, and leadership development, aligned with institutional goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Student Engagement & Programming
Design, implement, and evaluate co-curricular programs that advance the mission and goals of the institution.
Exercise discretion and professional judgment in planning events, allocating budgets, and managing program logistics.
Interpret and apply institutional policies to student events and organization activities, ensuring risk management and compliance.
Responsible for the oversight and execution of events related to student traditions on campus, including but not limited to: Pumpkin Parade, Ring Dinner, Odd/Even Day, Founders' Day, Senior Dinner Dance Weekend, Daisy Chain, and Commencement.
Develop and recommend strategies for improving student engagement and retention through programming and outreach.
Student Organization Advising
Serve as the primary advisor to recognized student organizations; guide them in organizational management, event planning, and responsible fiscal stewardship.
Approve and oversee event proposals, budgets, and contracts within established institutional parameters.
Ensure that student leaders understand and comply with applicable university, local, and state policies.
Support clubs and organizations with general questions, concerns, and event registration/party contract processes.
Counsel and advise individuals or groups or students on personal, social, and academic matters through their involvement in leadership and clubs and organizations
Administrative & Operational Responsibilities
Manage assigned program budgets and make recommendations for resource allocation.
Supervise and provide developmental feedback to student employees, interns, or graduate assistants.
Coordinate with other Student Affairs offices to deliver cohesive student support and programming.
Represent the department on committees and at campus events, exercising authority to make independent decisions within area of responsibility.
Assessment & Strategic Planning
Contribute to departmental and divisional strategic planning, assessment, and reporting.
Collect and analyze engagement data to evaluate program effectiveness and recommend policy or procedural changes.
Identify emerging student needs and propose initiatives to enhance campus life.
Student Center Supervision
Manages student center space and contractual agreements for workout equipment.
Orders and restocks supplies for ping pong, pool tables, shuffleboard tables, etc.
Walks through the Student Center to reset furniture and make sure all spaces are presentable, trash is picked up, etc.
Divisional Leadership
Attends divisional staff meetings.
Attends weekly staff meetings with the Director of Student Engagement and Support.
Participates in the College's Administrator on-call rotation.
Participates in conduct hearings (as needed).
Represents the division through committee work and other administrative assignments.
Assist the Director of Student Engagement and Support with projects on an as needed basis. (i.e. food pantry restock, etc.)
On-Call and Emergency Management Responsibilities
Participate in a 24/7 on-call and emergency response rotation for the entire campus.
Respond to all texts and calls received on the administrator on-call phone.
While on-call, serve as a resource for all HRs, RAs, Campus Safety Officers, Communication Officers, B&G on-call staff, Counselor on-call, Fire and Safety Professionals, and EMS providers.
Keep the assistant dean informed of life-threatening emergencies or serious disruptions that may require on- or off-campus intervention and follow-up.
Notify appropriate staff members regarding situations that impact the residence halls and/or students in the residence halls.
Submit appropriate incident report documentation immediately upon completion of responding to a call.
Required education and experience
Bachelor's degree in Student Affairs, Higher Education Administration, or related field.
Minimum of 2-3 years of progressively responsible experience in student engagement, residence life, or campus programming.
Demonstrated ability to exercise sound judgment, discretion, and independent decision-making.
Strong organizational, communication, and leadership skills.
Ability to manage multiple priorities and work collaboratively across departments.
Preferred education and experience
Master's degree in Higher Education, Student Affairs, or related discipline.
Experience with large-scale event planning, risk management, and student organization advising.
Familiarity with student engagement software and assessment tools.
Additional eligibility requirements
Pre-employment criminal and credit background check
Work authorization/security clearance requirements
Must be authorized to work in the United States.
Work environment
Typically working in a normal office environment. Nights and weekend work required. Must serve as an On Call Administrator in a professional duty rotation.
Physical demands
Position requires a full range of body motion, including reaching, stooping, kneeling, climbing and walking. May be standing/walking/sitting for extended periods of time.
Travel required
Nights and weekend work required. Must serve as an On Call Administrator in a professional duty rotation.
Affirmative Action/EEO statement
Randolph College is an equal-opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, gender, sexual orientation, sex (including pregnancy), gender identity, gender expression, sexual orientation, national origin, age, disability, genetic information, marital status, veteran status, political beliefs, or any other classification protected by applicable law. This policy applies to all terms and conditions of employment, including but not limited to hiring, promotion, termination, placement, transfer, layoff, recall, compensation, and training.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$40k-47k yearly est. 7d ago
Intake Specialist (Care Team) - PT
Rescue Mission of Roanoke Inc. 3.4
Service coordinator job in Roanoke, VA
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Opportunity for advancement
Training & development
Vision insurance
Wellness resources
Who We Are:
Since 1948, The Rescue Mission of Roanoke has been on the mission of
Helping Hurting People in Jesus Name
. The Mission nourishes the mind, body, and spirit, through dedicated team members and volunteers that extend the compassion of Christ to our neighbors in need.
We are a non-profit, faith based, equal opportunity employer.
The
Intake Specialist
s
erves as the initial point of contact with guests seeking overnight stay in the emergency shelters. Responsible for completing the intake process while providing accurate, thorough, and timely documentation. Collaborates with care team and shelter team as appropriate.
Reports to: Chief Executive Officer (CEO)
Hours of Availability:
Part-Time
3pm 8pm;
5 evenings each week
Compensation: $15.00/hour (non-exempt/
hourly
)
Our Team Members should exhibit the following:
Possess a sincere love of Christ and maintain a Christian Walk that is evident of that love.
Individuals must be willing to adhere to The Rescue Mission of Roanokes Statement of Faith & Code of Ethics.
Demonstrates a genuine interest in the safety and well-being of our guests and team members.
Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks.
Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned.
Strong listening, as well as written & verbal communication skills to execute instructions, keep others informed and exhibit professionalism.
Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects.
Ambitious to exceed expectations.
Job Specific Qualifications:
Professional, friendly, and pleasant customer focused skillset
Basic keyboarding skills to include Microsoft Office and database experience helpful
Ability to work nights and weekends as scheduled
Career Summary (not all-inclusive list):
Intake Responsibilities
Maintain professional, friendly and C.H.R.I.S.T. values while performing demanding tasks and during interactions with guests, team members and the community
Serve as point of contact for guest assessment and intake process to include proper documentation and communication to appropriate team member(s)/supervisors
Facilitate Coordinated Intake (Mission Tracker, Clarity, release of information, etc.)
Active engagement with volunteers and interns; train and assist
Provide support to Shelter teams; includes dining room and chapel supervision as available
Attend company meetings as required
All team members may be asked to complete other duties as assigned by the leadership/management with an expectation to complete these assignments as requested.
Physical demands essential to performing the job duties of this position (not an all-inclusive list).
Prolonged periods of sitting.
Prolonged - Communicating with others to exchange information.
Prolonged computer use; computer screen exposure.
Temperatures may vary depending on activity/events; indoor/outdoor exposure.
Noise levels may vary depending on activity/event and/or location.
Activity may include occasional stooping, twisting, turning, pushing, pulling.
Lift up to 50 pounds; not repetitive.
Occasional - Moving around to accomplish a task.
The Rescue Mission of Roanoke is a drug-free and tobacco-free workplace.
We look forward to reviewing your qualifications!
$15 hourly 22d ago
Supportive Services Coordinator (215)
Metropolitan Property Management 4.3
Service coordinator job in Vinton, VA
Job Title: Supportive ServicesCoordinator
Department: Supportive Services
Reports To: Senior Supportive Services Specialist
Schedule: Full-time - 40 hours per week
Benefits:
Competitive benefits include (if eligible):
Health Insurance - Employee portion of $97.50 per pay period
Dental & Vision Insurance - 100% paid by Metropolitan Property Management
Term Life, Short-Term Disability, Long-Term Disability, Critical Illness, Accident, and Hospital Indemnity Insurance - 100% paid by Metropolitan Property Management
401(k) Retirement Plan - 100% employer match up to 7%
Paid Time Off (PTO) Plan
Exceptional Employee Recognition Program
Paid Holidays - 30 days annually, including a paid day off for your birthday
Our Mission:
The combined mission of Metropolitan Housing and CDC and Metropolitan Property Management is to improve the overall quality of life for low to moderate income persons through comprehensive systematic and sustainable management efforts. With the attainable goal of helping people help themselves, we strive to ensure safe and affordable housing to our clients by providing the highest standards of professionalism, competence, and integrity, thereby helping them maintain their dignity. Our efforts are founded in faith-driven empowerment.
Position Summary:
The Supportive ServicesCoordinator enhances resident well-being and housing stability by connecting residents to supportive community resources, educational opportunities, and advocacy services. This position focuses on promoting independence, improving access to local assistance programs, and strengthening resident engagement through leadership development, tenant associations, and community partnerships. The coordinator serves as a liaison between residents, management, and service providers to ensure a safe, supportive, and thriving living environment.
Essential Functions:
Resident Support & Resource Coordination
Conduct resident intakes, assessments, and referrals to programs such as Meals-on-Wheels, transportation, home health aides, homemakers, financial counseling, and preventive health screenings.
Assist residents with completing forms, interpreting mail, and resolving issues related to benefits, utilities, or insurance claims.
Facilitate connections to medical care, hospice services, bereavement counseling, and other wellness resources.
Help residents obtain adaptive or assistive equipment such as walkers, wheelchairs, large-print telephones, or hearing-impaired devices.
Distribute educational materials from agencies such as AARP, the National Council on Aging, and state or local social service organizations.
Education & Community Engagement
Organize workshops and meetings to inform residents about property rules, safety, accessibility, and available benefits.
Encourage participation in community educational or recreational programs, including local senior centers and technology-based learning initiatives.
Facilitate or assist in forming Tenant Associations or resident leadership groups; conduct leadership and meeting organization training as needed.
Coordinate on-site or mobile health services and preventive screenings.
Program Development & Advocacy
Develop and maintain a comprehensive resource directory of community, state, and local support services.
Advocate for residents by communicating unmet needs to community partners and encouraging providers to utilize shared service models that promote cost efficiency.
Build informal support networks among residents and foster volunteer opportunities to reduce isolation.
Educate service providers and community partners on resident needs and barriers to services.
Professional Development & Compliance
Fulfill all educational and certification requirements as outlined by HUD or other applicable agencies.
Maintain accurate and confidential records of resident interactions, referrals, and outcomes.
Participate in required training sessions, staff meetings, and community outreach initiatives.
Perform other duties as assigned to support the mission and objectives of the department.
Qualifications
Qualifications:
Required:
Valid driver's license
Two (2) to three (3) years of experience working in social services or related field, preferably with elderly, disabled, or family populations.
Demonstrated knowledge of supportive services, community resources, and resident advocacy.
Strong communication, problem-solving, and interpersonal skills.
Ability to work independently and collaboratively with residents, staff, and community partners.
Preferred:
Bachelor's degree in social work, psychology, counseling, or a related field from an accredited college or university.
Prior supervisory or leadership experience.
Experience with HUD or other affordable housing programs.
Core Competencies:
Integrity and Ethics - Maintains confidentiality and complies with all applicable laws, regulations, and organizational policies.
Empathy and Advocacy - Demonstrates compassion and persistence in supporting residents' individual needs.
Communication - Effectively conveys information to residents, colleagues, and community partners with clarity and respect.
Resourcefulness - Identifies creative and practical solutions to connect residents with services and supports.
Collaboration - Builds cooperative relationships with management, residents, and external organizations to achieve shared goals.
Organization and Follow-Through - Manages multiple tasks efficiently while maintaining accurate documentation and follow-up.
$30k-42k yearly est. 17d ago
PATIENT SERVICES COORDINATOR - Infectious Disease
Carilion Clinic Foundation 4.6
Service coordinator job in Roanoke, VA
Employment Status:Full time Shift:Day (United States of America) Facility:2001 Crystal Spring Ave - RoanokeRequisition Number:R156576 PATIENT SERVICESCOORDINATOR - Infectious Disease (Open) How You'll Help Transform Healthcare:
This is Carilion Clinic ...
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.
Specific job responsibilities include:
Ryan White Part C Enrollment and Recertification
Enroll patients into Ryan White Part C program at intake, conduct 6 month and annual recertification. At each recertification, determine the patient's level of Ryan White Sliding Fee Scale and Cap on Charges and educate patients about these benefits. Assess patient for eligibility for Medicaid, Medicare, and private insurance available through ACA marketplace and assist patients in applying for assistance. Manage enrollment paperwork, primary insurance, proof of residency, and proof of income. Monitor patient progress toward Ryan White Cap on Charges and adjust a patient's cap in coordination with Billing and document it consistently in the electronic medical record as needed. Educate patient on Ryan White program “benefits” and services.
2. Sliding Fee Scale and Imposition of Charges
Interpret and apply sliding fee scale for FQHC Sliding Fee Scale and the Ryan White Sliding Fee Scale; ensure documentation related to sliding fee scale is accurately and consistently captured in electronic medical record.
Responsible for educating patients and prospective patients on sliding fee scales and imposition of charges. Assists with Imposition of Charges process and patient communication as needed. 3. Supports administrative and patient support needs for other functions of ID clinic, which may include lab entry and patient communication. What We Require:
Education: Associates degree required. Bachelor's degree preferred.
Experience: Healthcare experience preferred.
Other Minimum Qualifications: Computer and word processing knowledge and experience required. Keyboarding skills are essential. Medical terminology preferred.
Excellent interpersonal communication, customer service and teamwork skills required. Above average organizational skills, ability to multi-task, and attention to detail in work. Strong skill in written and verbal communication. Must be proficient in computer data entry/keyboarding. Maintains composure under pressure. Diffuses tension through effective communication. Ability to use electronic medical records.
Recruiter:
HAYLEY OHL
Recruiter Email:
**************************
For more information, contact the HR Service Center at **************.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at ************, 8:00 a.m. to 4:30 p.m., Monday through Friday.
For more information on E-Verify: *******************************************************************
Benefits, Pay and Well-being at Carilion Clinic
Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.
When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:
Comprehensive Medical, Dental, & Vision Benefits
Employer Funded Pension Plan, vested after five years (Voluntary 403B)
Paid Time Off (accrued from day one)
Onsite fitness studios and discounts to our Carilion Wellness centers
Access to our health and wellness app, Virgin Pulse
Discounts on childcare
Continued education and training
$32k-39k yearly est. Auto-Apply 15d ago
GEAR UP Partnership Coordinator (GA048) - Longwood University
Longwood University 4.0
Service coordinator job in Farmville, VA
The Institute for Teaching through Technology and Innovative Practices (ITTIP) in the College of Education, Health, and Human Services is seeking a GEAR UP Partnership Coordinator (GA048). GEAR UP Longwood is a seven-year federally funded partnership led by Longwood University that supports students from rural and low-income communities in Southside Virginia. The program works with 14 school districts to improve academic achievement, increase high school graduation and college enrollment rates, and prepare students for success in postsecondary education through mentoring, academic support, STEM initiatives, and family engagement.
The GEAR UP Partnership Coordinator supports implementation of the GEAR UP Longwood program across 14 school districts. This position serves as the primary link between Longwood University and its local education agency (LEA) partners, ensuring the effective coordination of student, family, and school-based activities. The Coordinator works closely with district coordinators, educators, and families to enhance college and career readiness for students from low-income and rural communities.
This position would require some travel to partnering school divisions, typically not overnight. This position is eligible for a flexible telework work schedule but will require time on Longwood campus to a varying degree each month, depending on current projects.
Visa sponsorship is not available for this position.
Essential Functions and Responsibilities:
* Coordinate communication between Longwood University and partner schools to ensure effective program implementation.
* Support district-based coordinators in executing tutoring, mentoring, workshops, and college awareness events.
* Maintain consistent contact with school-based GEAR UP teams and assist with documentation, data collection, and reporting.
* Provide logistical support for campus visits, family engagement programs, and summer learning activities.
* Collaborate with community organizations, businesses, and postsecondary institutions to create opportunities for students.
* Assist with the collection of evaluation and performance data in coordination with the Assistant Director and external evaluator.
* Represent GEAR UP Longwood at school and community events as a liaison and advocate for college access.
Requirements:
* Bachelor's degree in education, counseling, social work, or related field.
* Minimum of 3 years of experience in education, college access, or student support services.
* Demonstrated ability to work effectively with educators, students, and families from diverse backgrounds.
* Excellent interpersonal, communication, and organizational skills.
* Ability to travel to partner districts and work occasional evenings or weekends.
Preferred:
* Experience in rural school settings or working with first-generation college students.
* Knowledge of GEAR UP or similar college readiness initiatives.
Additional Information:
This position is a full-time, administrative & professional faculty, exempt position. This position is funded contingent on available resources and will end no later than September 30, 2032. Salary will be commensurate with credentials and experience. A successful fingerprint-based criminal background investigation is required. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.
Commonwealth of Virginia benefits accompany this position to include:
* State health and dental benefits & flexible spending accounts
* Paid leave (which may include sick leave, personal leave, annual leave, etc.), and 13 holidays
* Retirement savings plans (some with limited employer match available (VRS))
* Life & Long-Term care insurance
* Employee Assistance Program
* Employee discounts for various services, including Verizon
* Educational benefits for most employees
* Cost-effective Fitness Center membership for employees
In compliance with the Americans with Disabilities Act (ADA), Longwood University will provide, if requested, reasonable accommodations to applicants in need of accommodations in order to provide access to the application and/or interview process. You are not required to note the presence of a disability on your application. If, however, you require accommodations in the application and/or interview process, please contact the Office of Human Resources at ************ or *******************.
Per CFR: Title 34, the Title IX Coordinator's contact information can be located through this link: *********************************
A diversified workforce is an important part of our strategic plan. EOE/AA
Application Instructions:
Review of applications will begin immediately and will continue until the position is filled, position posted 12/4/2025. To apply for this position, qualified applicants must complete the online information section and questions, and please attach (under Resume):
* Letter of interest summarizing qualifications for this position
* Current resume
* Names and contact information for three references
$29k-35k yearly est. 31d ago
Coordinator for Mentorship and Empowerment
Hampden-Sydney College 3.6
Service coordinator job in Hampden-Sydney, VA
Hampden-Sydney College invites applications for a Coordinator for Mentorship and Empowerment. Reporting to the Dean of Culture and Community, the Coordinator for Mentorship and Empowerment develops and administers student success, character development, and mentorship initiatives-including the Man-to-Man Project, ELITE High School Mentorship Program, community partnerships, and alumni-engagement programs-to strengthen belonging, leadership, and holistic student development. The Coordinator oversees mentor selection, training, and supervision; designs curriculum focused on empowerment and identity development; supports programming for at-risk and underrepresented student populations; collaborates with campus and community partners to enhance student culture; and contributes to initiatives such as international student support and Truist Empowerment programs.
Duties
Selects, trains, supervises, and evaluates Man-to-Man mentors. Fosters leadership development and strong team cohesion among mentors. Coordinates monthly training schedules and manages program data tracking, documentation, and reporting.
Provides crisis intervention and makes appropriate referrals. Communicates regularly with Housing, Campus Police, and other partners regarding student and facility safety. Leads all elements of the Man-to-Man Project, including mentor training, monthly meetings, and student progress monitoring.
Assists with programming and logistics for the ELITE High School Mentorship Program.
Designs mentorship curriculum supporting identity exploration, purpose, belonging, and academic/personal success.
Partners with the Director of Global Education to support international student acclimation and success.
Collaborates with students, alumni, and community partners to coordinate engagement programs such as MAM Weekend and UA Pride Weekend.
Develops and delivers skill-building programming on leadership, belonging, accessibility, interpersonal skills, civic engagement, and related topics.
Supports Title IX and HDSM intake processes as needed.
Serves on College committees as requested.
Performs other related duties as assigned.
$35k-44k yearly est. 44d ago
Branch Outreach Coordinator
Alcova Mortgage LLC 3.7
Service coordinator job in Roanoke, VA
Branch Outreach Coordinator
Reports to: Audit & Fair Lending Manager
Department: Compliance
Position Type: Full-Time; 40 hours per week
FLSA Classification / Type: Non-Exempt / Professional
Supervises: None
POSITION SUMMARY
The Branch Outreach Coordinator provides legal and audit support to the Compliance Department and participates in the coordination of special projects and initiatives. This position requires excellent verbal and written communication skills as well as proficiency in MS Word, Excel, Outlook, and PowerPoint.
DUTIES AND RESPONSIBILITIES
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
Marketing Services Agreements - Monthly, collect supporting documentation for services received, completes MSA workpapers, and provide to the Audit & Fair Lending Manager for review
Compliance Research - Assist in the research of regulatory guidance regarding applicable federal and state regulatory requirements and make recommendations to the AVP Compliance Officer. Review new and revised forms with compliance related information
Compliance Audit Remediation - Assist in the coordination of remediation of compliance audit findings with various department managers
Compliance Monitoring and Testing - Perform compliance monitoring and testing as required by the Internal Audit Schedule and Compliance Calendar including, but not limited to, Internal Policy Reviews required by regulations and investors
Complaints - Assist in the investigation of complaints
Subpoenas - Assist in assembling documents requested by subpoenas
Legal - Assist with legal research requests related to litigation and research
BSA Compliance - Assist the Assistant AML Compliance Officer by performing research for the preparation of Suspicious Activity Reports
Branch Audits - Perform on-site Branch audits as required which may require overnight, out of state travel
P&P Maintenance - Develop & maintain applicable P&P for functions specific to this position.
Other duties as assigned
EDUCATION, EXPERIENCE, LICENSURE, AND COMPETENCIES
Two year college degree and/or two years administrative assistant, compliance, or fair lending background preferred. A combination of education and related work experience may be considered
Requires effective communication skills, both verbal and written
Requires strong organizational skills, attention to details, and proficiency using Microsoft Office, specifically, Outlook, Word, Excel, and PowerPoint
Strong aptitude and desire to provide excellent customer service
Able to simultaneously manage and accomplish multiple tasks / projects and deadlines
Must be trustworthy, honest, and display a high-level of integrity
Able to work effectively in a team environment
Able to identify and resolve problems in a timely manner
Able to understand and respond appropriately to basic inquiries
Able to read, write, and communicate using the English language sufficient to perform job functions
Able to use Company equipment in assigned area (including but not limited to telephone, copiers, fax machines, computers, internet, etc.)
Able to access, input, retrieve, and interpret information using applicable computer systems (including, but not limited to, Microsoft Word, Excel, Outlook, industry-specific computer software, etc.)
Work well independently
Able to handle deadlines and work within company guidelines
Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. Employee must complete annual training in these areas
WORK ENVIRONMENT
This job operates in a clerical office setting; climate-controlled surroundings with adequate lighting and little or moderate noise when in the office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
This position requires the ability to lift files, open filing cabinets, and bend or stand, as necessary.
TRAVEL
This position requires up to 10% travel. Regional traffic conditions when traveling by car to-and-from business appointments. Mileage reimbursement will be provided at current IRS allowable rates.
EXPECTED HOURS OF WORK
Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand.
OTHER DUTIES
This position performs additional duties as assigned, given adequate guidance and resources. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee to perform this job. Duties, responsibilities, and activities may change at any time with or without notice.
EOE D/V/M/F
$52k-65k yearly est. Auto-Apply 11d ago
Center Based Day Support Coordinator
Alleghany Highlands Community Services 4.8
Service coordinator job in Clifton Forge, VA
** $2,000 sign-on bonus available, according to AHCS policy**
Are you a dedicated leader passionate about person-centered care? We are seeking a Day Support ServicesCoordinator to oversee the daily operations of our center-based program serving individuals with developmental and intellectual disabilities. In this role, you will champion individual choice, manage a dynamic team, and ensure the highest standards of regulatory compliance to help the individuals we serve thrive.
Core Responsibilities
Program Leadership: Oversee daily operations, ensure facility maintenance, and coordinate transportation through DMAS brokers.
Staff Management: Recruit, train, and mentor employees. Conduct performance evaluations and provide ongoing coaching to ensure clinical and operational excellence.
Quality & Compliance: Maintain full compliance with Medicaid Waiver, Virginia Department of Health, Home and Community Based Standards, and Licensure standards. Perform qualitative record reviews in the EHR and manage program audits.
Service Oversight: Complete assessments and person-centered support plans. Facilitate team meetings and manage authorizations within WAMS.
Strategic Growth: Monitor budgets and expenditures, explore opportunities for program expansion, and build community partnerships to attract new participants.
What You'll Do Every Day
Model Best Practices: Act as a positive role model, ensuring all services promote dignity, respect, and self-determination.
Engage the Community: Develop integrated activities and events based on the unique preferences of our participants.
Ensure Safety: Oversee evacuation drills, medication room audits, and vehicle inspections to maintain a safe environment.
Drive Excellence: Lead monthly staff meetings and provide the training necessary for your team to succeed.
Key Qualifications
Proven experience in program planning and employee supervision.
Deep understanding of HCBS rights, Person-Centered Planning, and regulatory compliance (Medicaid, VDH, Licensure).
Strong administrative skills, including budget monitoring and EHR documentation.
A "lead by example" mentality with a willingness to provide direct services when needed.
REQUIREMENTS
Bachelor's Degree in Human Services or RN (preferred)
QDDP (required)
Minimum of 2 years' experience providing services to individuals with developmental disabilities
Valid Driver's License (required)
BENEFITS
Pension, Retirement Matching, Health/Dental/Vision Insurance, Paid Time Off, Paid Holidays, Life Insurance, Educational Assistance
Candidates who are offered a position must undergo a background check, including social services review, and drug screen. Virginia has restrictions on hiring individuals with certain convictions. Here is the list: ************************************************************************* - *************************************************************************
$32k-39k yearly est. 41d ago
Project Support Coordinator (Warehouse)
Pennant Solutions Group
Service coordinator job in Waynesboro, VA
Job Description
Warehouse & Project Support Coordinator
We're looking for a dependable, detail-oriented Warehouse & Project Support Coordinator to assist with day-to-day warehouse operations and light administrative support for a growing telecommunications and infrastructure team. This is a temporary role with strong potential to convert to a full-time position for the right candidate.
This position is well-suited for someone who enjoys hands-on, physical work and is also comfortable learning basic office and computer tasks. No prior warehouse or telecommunications experience is required - we provide full training.
Schedule & Pay
Monday-Friday | 8:00 AM-5:00 PM
One-hour lunch
$18-$20 per hour
Mileage reimbursed for approved local drives
Location
Stuarts Draft, VA (warehouse-based)
Key Responsibilities
Receive, organize, and store incoming shipments, including cable boxes and 10-foot ladder tray materials
Unwrap, inventory, and verify palletized deliveries
Scan, organize, and file packing slips and related documentation
Pre-stage materials for upcoming projects
Keep the warehouse clean and organized, including daily trash removal
Assist with basic administrative tasks such as email, printing, scanning, and document organization
Run local errands as needed (UPS store, mailbox, job site deliveries; mileage reimbursed)
Communicate clearly with the project management team when transitioning between warehouse and desk work
What We're Looking For
Reliable and punctual - consistency and dependability are essential
Comfortable lifting 30-40 lb boxes and handling longer materials (drivers assist with unloading)
Strong attention to detail when tracking and organizing materials
Willingness to learn and ask questions - training is provided
Basic comfort with office equipment (computer, printer, scanner)
Clear communication skills and strong organizational habits
What's Not Required
No forklift operation
No tools needed
No prior warehouse or telecom experience
Why This Role
This is a great opportunity to get your foot in the door with a growing company that values its people and promotes from within. You'll receive hands-on training and direct support while playing an important role in keeping projects running smoothly from delivery to deployment.
If you're dependable, detail-oriented, and open to a mix of physical and administrative work, this role offers real potential for long-term growth.
$18-20 hourly 15d ago
Coordinator of Student Engagement (54005)
Randolph College 3.9
Service coordinator job in Lynchburg, VA
Summary/objective
Randolph College seeks an energetic, self-motivated person with a passion for students and creating a dynamic student life experience for a diverse student body. The Coordinator of Student Engagement serves as a catalyst for developing impactful co-curricular and experiential programming for the student body while maintaining the college's traditional atmosphere.
This position trains and mentors student leaders, including the Randolph Programming Board, the Eta and Gamma spirit groups, and the Traditions Committees. The Coordinator will also assist students/student groups in planning and approving parties and party contracts for public and private events. The coordinator will understand the value of student activities and of the motivations of students who participate in them. (Coordinator will also supervise a GA in the implementation of a yearlong campus recreation program).
The Student Life Coordinator is responsible for developing, implementing, and assessing programs and initiatives that enhance the student experience and contribute to a vibrant campus community. This position requires independent judgment and discretion to manage student engagement initiatives, advise student organizations, and ensure compliance with institutional policies and funding guidelines. The coordinator collaborates with campus partners to promote student success, belonging, and leadership development, aligned with institutional goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Student Engagement & Programming
Design, implement, and evaluate co-curricular programs that advance the mission and goals of the institution.
Exercise discretion and professional judgment in planning events, allocating budgets, and managing program logistics.
Interpret and apply institutional policies to student events and organization activities, ensuring risk management and compliance.
Responsible for the oversight and execution of events related to student traditions on campus, including but not limited to: Pumpkin Parade, Ring Dinner, Odd/Even Day, Founders' Day, Senior Dinner Dance Weekend, Daisy Chain, and Commencement.
Develop and recommend strategies for improving student engagement and retention through programming and outreach.
Student Organization Advising
Serve as the primary advisor to recognized student organizations; guide them in organizational management, event planning, and responsible fiscal stewardship.
Approve and oversee event proposals, budgets, and contracts within established institutional parameters.
Ensure that student leaders understand and comply with applicable university, local, and state policies.
Support clubs and organizations with general questions, concerns, and event registration/party contract processes.
Counsel and advise individuals or groups or students on personal, social, and academic matters through their involvement in leadership and clubs and organizations
Administrative & Operational Responsibilities
Manage assigned program budgets and make recommendations for resource allocation.
Supervise and provide developmental feedback to student employees, interns, or graduate assistants.
Coordinate with other Student Affairs offices to deliver cohesive student support and programming.
Represent the department on committees and at campus events, exercising authority to make independent decisions within area of responsibility.
Assessment & Strategic Planning
Contribute to departmental and divisional strategic planning, assessment, and reporting.
Collect and analyze engagement data to evaluate program effectiveness and recommend policy or procedural changes.
Identify emerging student needs and propose initiatives to enhance campus life.
Student Center Supervision
Manages student center space and contractual agreements for workout equipment.
Orders and restocks supplies for ping pong, pool tables, shuffleboard tables, etc.
Walks through the Student Center to reset furniture and make sure all spaces are presentable, trash is picked up, etc.
Divisional Leadership
Attends divisional staff meetings.
Attends weekly staff meetings with the Director of Student Engagement and Support.
Participates in the College's Administrator on-call rotation.
Participates in conduct hearings (as needed).
Represents the division through committee work and other administrative assignments.
Assist the Director of Student Engagement and Support with projects on an as needed basis. (i.e. food pantry restock, etc.)
On-Call and Emergency Management Responsibilities
Participate in a 24/7 on-call and emergency response rotation for the entire campus.
Respond to all texts and calls received on the administrator on-call phone.
While on-call, serve as a resource for all HRs, RAs, Campus Safety Officers, Communication Officers, B&G on-call staff, Counselor on-call, Fire and Safety Professionals, and EMS providers.
Keep the assistant dean informed of life-threatening emergencies or serious disruptions that may require on- or off-campus intervention and follow-up.
Notify appropriate staff members regarding situations that impact the residence halls and/or students in the residence halls.
Submit appropriate incident report documentation immediately upon completion of responding to a call.
Required education and experience
Bachelor's degree in Student Affairs, Higher Education Administration, or related field.
Minimum of 2-3 years of progressively responsible experience in student engagement, residence life, or campus programming.
Demonstrated ability to exercise sound judgment, discretion, and independent decision-making.
Strong organizational, communication, and leadership skills.
Ability to manage multiple priorities and work collaboratively across departments.
Preferred education and experience
Master's degree in Higher Education, Student Affairs, or related discipline.
Experience with large-scale event planning, risk management, and student organization advising.
Familiarity with student engagement software and assessment tools.
Additional eligibility requirements
Pre-employment criminal and credit background check
Work authorization/security clearance requirements
Must be authorized to work in the United States.
Work environment
Typically working in a normal office environment. Nights and weekend work required. Must serve as an On Call Administrator in a professional duty rotation.
Physical demands
Position requires a full range of body motion, including reaching, stooping, kneeling, climbing and walking. May be standing/walking/sitting for extended periods of time.
Travel required
Nights and weekend work required. Must serve as an On Call Administrator in a professional duty rotation.
Affirmative Action/EEO statement
Randolph College is an equal-opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, gender, sexual orientation, sex (including pregnancy), gender identity, gender expression, sexual orientation, national origin, age, disability, genetic information, marital status, veteran status, political beliefs, or any other classification protected by applicable law. This policy applies to all terms and conditions of employment, including but not limited to hiring, promotion, termination, placement, transfer, layoff, recall, compensation, and training.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$40k-47k yearly est. 6d ago
Enrollment Coordinator
Tivolisworld
Service coordinator job in Roanoke, VA
The Enrollment Coordinator manages the enrollment process for the childcare facility, serving as the primary point of contact for parents and ensuring smooth and efficient registration and communication.
Key Responsibilities:
Coordinate and manage all aspects of child enrollment and registration.
Communicate regularly with prospective and current parents regarding enrollment status, policies, and requirements.
Maintain accurate enrollment records and update databases as needed.
Schedule and conduct tours for prospective families.
Assist with orientation and onboarding for new families.
Collaborate with staff to ensure smooth transitions for enrolled children.
Handle inquiries and resolve enrollment -related issues professionally and promptly.
Requirements
High school diploma or equivalent required; associate degree or higher preferred.
Strong organizational and communication skills.
Experience in administrative or enrollment coordination preferred.
Ability to handle confidential information with discretion.
Customer service -oriented with a friendly and approachable demeanor.
Benefits
401(k)
Health insurance
Paid time off
How much does a service coordinator earn in Lynchburg, VA?
The average service coordinator in Lynchburg, VA earns between $27,000 and $60,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.
Average service coordinator salary in Lynchburg, VA