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  • Care Coordinator (LMSW) - Case Coordination

    The Hospital of Central Connecticut 4.7company rating

    Service coordinator job in New Britain, CT

    Shift Detail: Rotating weekends and holidays Work where every moment matters. Hartford HealthCare is actively looking for a Care Coordinator (LMSW) to join their dynamic team with Case Coordination in New Britain, CT. Hartford HealthCare doesn't just take great care of our patients, we take great care of our employees too. At Hartford HealthCare, we offer: Newly Revised Competitive Hourly Rates Tuition Reimbursement after just 6 months of employment and up to 40% reimbursement with Quinnipiac University for colleague AND dependents Generous Paid Time Off Medical, dental and vision plans 401K with company match Ample opportunities for advancement The Hospital of Central Connecticut is an acute-care community teaching hospital, we provide comprehensive inpatient and outpatient services in general medicine and surgery, as well as a wide variety of specialties. Staffed by our talented team of leading professionals, The Hospital of Central Connecticut provides a wide array of services throughout the region, caring for patients from birth through the end of life. The social worker (LMSW) is a graduate level professional that has demonstrated expertise in a healthcare setting in the assessment and treatment of patients along the continuum of care. Develops and implements discharge planning within an interdisciplinary healthcare team, addresses complex clinical care needs by identifying and removing barriers that prevent optimum access to needed post-acute care. Works collaboratively with the providers to identify discharge barriers and delays in order to optimize most efficient use of acute care hospital days and prevent prolonged length of stay. Ability to address all aspects of patient's psychosocial needs including leading family meetings, providing bereavement support and grief counseling, advocacy with community agencies and within the acute care interdisciplinary team and addressing of substance abuse. Works collaboratively with all teams in the hospital to optimize patient's quality of life by addressing patient's needs holistically. Maintains ethical principles and professional standards of practice in adherence to the NASW code of ethics. Qualifications Requirements Education Masters in Social Work (MSW) Licensure, Certification, Registration Valid Masters of Social Work License with the State of Connecticut Preferred bilingual in Spanish/English Public Health experience preferred Knowledge, Skills and Ability Requirements Knowledge of Connecticut Social Work Law for mandated reporting for child abuse and neglect; and mandated reporting for Elderly and Mental retardation. Demonstrate comprehension of medical terminology, natural history of illness and general disease processes; identification of and reliance on educational resources to continuously improve clinical practice as a medical social worker. Excellent communication, negotiation and conflict resolution skills required. Knowledge of computer applications preferred. Possesses ability to provide expert verbal and written clinical documentation and consultation along the continuum of care. Must be able to work collaboratively, efficiently and effectively with multidisciplinary health care professionals to ensure a seamless transition of care for our patients and families. Ability to multi-task and address multiple needs of healthcare team members and patients/families. Ability to address complex psychosocial needs by working with community resources and addressing barriers that prevent patient from optimizing their health and quality of life. Ability to work in fast changing healthcare environment. Abides by the NASW Code of Ethics We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
    $32k-45k yearly est. 1d ago
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  • Stroke Program Coordinator

    Middlesex Health 4.7company rating

    Service coordinator job in Middletown, CT

    Highlights Department: Quality Hours: 40.00 per week The Stroke Program Coordinator is responsible for planning, implementing and coordinating stroke services and activities associated with Middlesex Hospital. Responsible for establishing and monitoring clinical performance criteria for assuring compliance with our Advanced Stroke Center regulatory requirements. Essential Duties & Responsibilities Under limited supervision or direction Together with the Advanced Stroke Program Physician Leadership, coordinates and facilitates the stroke program at Middlesex Hospital. In collaboration with the program leaders, monitors the performance of the advanced primary stroke program's goals in order to achieve the mission, objectives and programmatic goals. Primary lead for Joint Commission preparation for recertification of our advanced stroke program. In collaboration with the program leaders, designing, implementing, and evaluating care, treatment, and services. In collaboration with the program leaders, facilitates the Stroke Committee to provide best practice care without variation, thereby maximizing best outcomes for patients. Together with the Advanced Primary Stroke Program Physician leadership and committee, contributes to the continuous review of established stroke pathways and maintaining evidenced based practice. Together with the leadership team, advises administration on the needs of the Advanced Primary Stroke Committee. Oversees compliance and facilitates on-going staff educational opportunities for all levels and departments interacting with the stroke population. Collects and analyses on-going data regarding outcomes of the stroke program Submits required data to the joint commission and other regulatory agencies as requested. Maintains clinical knowledge and skills for the stroke patient population. Resource to the hospital for care of the stroke patient regardless of admitting diagnosis of the patient. Contributes to other department Quality Improvement, Patient Safety, Regulatory work as required and directed by the Director (i.e. trauma registry, regulatory surveys, root cause analysis, leadership rounding). Minimum Qualifications BSN or related clinical healthcare degree CT RN license Masters Degree required (preferred in Nursing): Can be currently enrolled in a Masters program with expected graduation within two years Demonstrates self-motivation, independent and goal orientated professional Must demonstrate knowledge and understanding of cerebrovascular physiology, pathophysiology and clinical processes for care Demonstrates excellent assessment, organizational and communication skills Demonstrates excellent critical thinking analysis and assessment skills Demonstrates excellent interpersonal, communication and problem solving skills and ability to lead and motivate multidisciplinary teams Preferred Qualifications Experience in Quality Improvement Two years experience in healthcare management Comprehensive Benefits Offered Competitive and affordable benefits package Shift Differentials Continuing Education assistance Tuition reimbursement Student Loan relief through Fiducius Quick commute access from I-84, Route 9 and surrounding areas About Middlesex Health The Smarter Choice for your Career! Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
    $43k-52k yearly est. 4d ago
  • Patient Services Coordinator / Per Diem - OPD Dental Clinic

    Hartford Healthcare 4.6company rating

    Service coordinator job in Hartford, CT

    Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us. The Brownstone Building OPD Dental program is dedicated to providing comprehensive Dental Hygiene care, General Dentistry and Oral Maximal Facial Surgical treatments. Staffing includes full time and part time dentists, dental surgeons, and residents in training as well as dental hygienists and dental assistants. A high standard of excellence in personalized dental care enables us to provide exceptional dental services for our patients. We offer a full range of services that Monday thru Friday 8:15am-4:30PM. Services include the following: General Dentistry (for both adults & kids), Dental Cleanings & Exams, Cosmetic Dentistry, Crowns & Bridges, Fillings, Root Canal Therapy, Extractions, Bonding, Fluoride Treatment, Teeth Whitening, Dental Implants, Dentures, and Periodontal treatments. Job Summary: The Patient Service Coordinator is responsible for providing outstanding and professional customer service to ensure operational efficiency and promote a positive patient experience. Job Responsibilities: Greets and registers arriving patients, completes registration forms and verifies insurance, including scanning and faxing forms as necessary. Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter. Mails information to new patients prior to visit in accordance with department policies and enters / updates patient demographics. Schedules new patient appointments and informs patients of essential preparation requirements prior to visit per department policies (referrals, x-rays, medical reports, etc.). Ensures that office appointment schedule is coordinated with clinical staff activities. Reviews assigned appointment confirmations to ensure accurate schedule and appropriate communications with patients; completes appointment confirmation activities according to department policies. Schedules follow-up appointments. Verifies insurance coverage and obtains authorizations. Orders department supplies. Maintains schedule for conference room. Maintains a clean waiting room and office area. Defines and resolves patient/physician issues/problems, bringing concerns to team lead or manager as necessary. Completes facility billing according to facility level criteria. Refers payment and insurance problems to Billing Department. Provides back-up support to other clerical staff and performs other related duties in support of efficient operations. Performs other duties as assigned. Bilingual Spanish required. High School Diploma or equivalent required. Associate or bachelor's degree in a clinical or business field preferred. 2 years of relevant experience required. 2 years of relevant experience in a fast-paced medical office preferred. Verbal and written proficiency in English required. Proficiency in a second language preferred. Knowledge, Skills and Ability Requirements Ability to adhere to HIPAA, OSHA and CSG policies. Ability to provide excellent and efficient customer service. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Excellent written and verbal communication skills - ability to communicate in other languages highly desirable. Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands. Strong computer skills - solid working knowledge of Microsoft Office software. Knowledge of medical terminology insurance requirements and medical billing/coding. Ability to travel independently to satellite offices with or without advanced notice. Bilingual Spanish required. High School Diploma or equivalent required. Associate or bachelor's degree in a clinical or business field preferred. 2 years of relevant experience required. 2 years of relevant experience in a fast-paced medical office preferred. Verbal and written proficiency in English required. Proficiency in a second language preferred. Knowledge, Skills and Ability Requirements Ability to adhere to HIPAA, OSHA and CSG policies. Ability to provide excellent and efficient customer service. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Excellent written and verbal communication skills - ability to communicate in other languages highly desirable. Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands. Strong computer skills - solid working knowledge of Microsoft Office software. Knowledge of medical terminology insurance requirements and medical billing/coding. Ability to travel independently to satellite offices with or without advanced notice. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
    $32k-36k yearly est. 2d ago
  • Volunteer Coordinator - 16hrs/Day Shift

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Service coordinator job in Northampton, MA

    Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary Responsible for coordinating the day-to-day activities and responsibilities associated with the department. This position administers and coordinates all aspects of the department and the delivery of volunteer services by providing any necessary support for the volunteer program. Is responsible for the coordination of the volunteer on-boarding process, ensuring all compliance requirements and processing standards are followed thoroughly. Qualifications Minimum Requirements: Bachelor's Degree Related Field of Study preferred Related experience 0-1 year preferred Knowledge, Skills and Abilities: Must possess strong communication skills. Ability to motivate and maintain working relationships. Excellent customer service skills and positive, upbeat attitude. Strong organization and planning ability. Additional Job Details (if applicable) Essential Functions: Support to Active Volunteers Provide day to day direction to Volunteer Services staff Responsible for recruitment of individual and group volunteers. Schedules, coordinates, and assigns volunteers to appropriate departments, supervisors, and/or mentors. Attend staff meetings and participate in other such appropriate meetings and committees. Conduct regular information sessions for potential volunteers. Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 16 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.58 - $29.40/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $20.6-29.4 hourly Auto-Apply 7d ago
  • Athletics Academic Coordinator - Event Staff

    Post University 4.1company rating

    Service coordinator job in Waterbury, CT

    The Athletics Academic Coordinator - Event Staff position assists the staff with all athletic events that occur within the Drubner Center Athletics Department. This position requires approximately 20 hours per week. This is a year-round opportunity with an anticipated start date of September 4th, 2025. Location: On-Campus Pay Rate: $16.35 per hour Job Responsibilities The primary responsibility of the Athletic Academic Coordinator - Event Staff is to assist with daily game and practice operations which include, but are not limited to: - Moving athletic game-day items and audio/video equipment. - Assist with filming and operating sports information equipment. Minimum Skills, Training, and Attributes - Organization skills - Brings positive energy & motivation to the department - Customer service and communication skills - Strong time management skills How This Position Will Benefit You as a Student Students will acquire organizational and supervisory skills while learning time and energy management along with the application and understanding of anatomy. This opportunity is open to Post University students only. #LI-DNI
    $16.4 hourly Auto-Apply 60d+ ago
  • DDS Assistant Program Coordinator - Southold Road

    Open Sky Community Services 4.3company rating

    Service coordinator job in Worcester, MA

    Description and Responsibilities Open Sky supports adults with developmental and intellectual challenges who are referred by the Department of Developmental Services. Our mission is to provide homes that are safe, nurturing, and address the individual's personal needs and preferences. Every individual in an Open Sky residential program is encouraged to play an active role in community life, whether it be by volunteering, taking classes, participating in group outings, or joining a health club. Our dedicated staff ensures that individuals have the necessary supports and skills to build a successful and satisfying life in the community while enabling individuals to lead meaningful and active lives. The Assistant Program Coordinator takes on a leadership role working alongside the residential counselors to provide direct support to people served and provides direct supervision to the overnight staff. They also assist the Program Coordinator in the general running of the program, management of the budget and the daily program schedule and assume Program Coordinator responsibilities in the absence of the coordinator. Other Key Responsibilities: Complete required documentation, assist with group therapy, transportation, behavioral intervention, role modeling, and recreational activities. Implement activities that facilitate the development of valued roles and personal relationships in the community. Develop and implement all habilitation, whole life, and other service plans. Participate in supervision, team, and other assigned meetings. Participate in on call rotation. The organization recognizes skills, location, training and population served in certain programs by offering an additional hourly differential. Ask your recruiter if this position qualifies for an additional hourly differential! Qualifications High School Diploma, GED or equivalent, required Valid Driver's License and acceptable driving record, required. Reliability, willingness to learn, and being open to new opportunities. About Us At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today! Benefits of Working for Open Sky Include: Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!) We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications. Medical, Dental and Vision Insurance with Prescription Plan 403b Retirement Plan with Employer Match Life Insurance (100% Employer-Paid) Eligible employer for the Public Student Loan Forgiveness Program And more! Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status. Base Rate USD $22.64/Hr.
    $22.6 hourly Auto-Apply 60d+ ago
  • ADS Case Coordinator

    Catholic Charities, Archdiocese of Hartford 3.0company rating

    Service coordinator job in Manchester, CT

    Visit ************* directly and click Employment to apply DAY PROGRAM CASE COORDINATOR Catholic Charities Day Program provides a self-directed community integration program that promotes self-advocacy and a lifestyle of learning. Each individual in our program possesses a unique potential; a potential to create, grow, learn, and adapt. The Day Program Case Coordinator provides services relating to advocacy, data compilation, and reporting on individualized programming and services for participants. Trains staff in Person Centered Plans; works collaboratively with all staff, families, and IDT members. Manages all aspects of program participant documentation. GENERAL DUTIES AND RESPONSIBILITIES: * Comply with participant rights, policies, quality assurance standards, and CCAOH policies and procedures. * Coordinate with assistant director to ensure state and federal data compliance. * Works collaboratively with the Department Supervisors, Managers, Assistant Director, Senior Director, Staff, and Stakeholders to accomplish program and individualized goals and objectives. * Compiles data, analyzes individualized programming, and recommends programs and services for assigned participants. * Writes and/or assures that report documentation is maintained in all assigned areas, including, but not limited to, the following: * Attendance Reporting * Behavior and ISP Data * Incident and Accident reports * Guidelines, Protocols, and Medication Orders * Program plans/IPs, vocational assessments * Transition, discharge, admission summaries * Uploading and maintaining documents on Therap. * Maintaining Therap programs, individual support plans, and personal information. * Prepares and submits written reports for review and approval based on deadlines. * Maintains required documents and individual packets to ensure proper funding levels (Level of Need and URR process). * Participates in and presents reports on individual progress to interdisciplinary teams. * Advocates and recommends programming choices based on the needs of each individual in collaboration with the IDT. * Provides management of program participant documentation. * Trains staff in implementing individuals' programs, goals, and objectives. * Applies concepts of human rights, participant rights, and Agency policy regarding abuse and liability issues in daily practices. * Ensuring requests are submitted to remain in compliance with HRC and PRC. * Maintains all required training and certifications. * Receives supervision from Day Program Manager. PQI Functions * Maintain program participant files * Ensure compliance with all Stakeholders * Identify patterns and trends for program * Use results of data to inform supervisor of trends that may impact services Additional duties as assigned QUALIFICATIONS: Associates degree preferred and one experience with individuals with developmental disabilities - or - High school graduate and two years' experience working with individuals with developmental disabilities required. Demonstration of strong organizational skills Demonstration of excellent communication skills, including the ability to communicate effectively with individuals with developmental disabilities The day program case coordinator works in indoor settings. Frequent lifting and/or carrying objects/individuals up to 25 plus pounds is required. Standing, sitting, stooping, kneeling, bending, balancing, walking, running, pushing, pulling, and traveling may be required. Must be able to successfully complete Physical Management Training (PMT) restraint training course. Must have the ability to safely perform physical restraints as needed for safety Applicants will be subject to criminal and driving history background checks. Must have a valid Connecticut driver's license with no more than two violations in a three-year period, subject to review. Drivers History completed annually EMPLOYEE BENEFITS Catholic Charities offers access to a comprehensive array of benefits, including: For Good Health: Medical, Prescription, Dental and Vision insurance For a Secure Future: Life, AD&D and Long-term disability insurance For Retirement: 403(b) Plan, with employer matching contributions for eligible employees For Career Advancement: Training and development opportunities For Work Life Balance: Generous paid time off; including 14 holidays, vacation and sick time. Employee Assistance Program (EAP) - Free and confidential counseling for employees and their immediate family members Catholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class. EEO/ AA/ M-F/ VET/ DISABLED. Visit ************* directly and click Employment to apply M-F 8am-4pm, availability to work in both Newington and Manchester. Travel required (There is reimbursement for mileage) 40 hours per week
    $39k-49k yearly est. 3d ago
  • Admissions Specialist Coordinator

    Mountainside Treatment Center

    Service coordinator job in Canaan, CT

    Admissions Specialist CoordinatorCanaan, CT Mountainside is looking for an empathetic, highly motivated Admissions Specialist Coordinator to join our fast-paced call center team. This position plays a pivotal role in driving growth and ensuring our programs reach those in need. You'll be the first point of contact for individuals and families seeking support-using strong communication, problem-solving, and motivational interviewing skills to guide them toward life-changing care. Success in this role comes from connecting with people, building trust quickly, and consistently meeting performance goals. If you are energized by engaging conversations, thrive in a results-oriented environment, and are passionate about making a meaningful impact, this opportunity is for you. Your Role: * Proactively handle inbound and outbound calls and web chats to engage prospective clients and referral sources. * Convert inquiries into admissions by guiding clients through decision-making processes with empathy, urgency, and clarity. * Consistently meet and exceed monthly and annual goals related to admissions, census levels, and conversion metrics. * Strategically match clients to the appropriate level of care and program offerings to support their individual needs. * Act as a trusted advisor to clients and families navigating crisis situations, presenting Mountainside's value and care model effectively. * Maintain accurate, timely documentation of all client interactions in the CRM and electronic medical record systems. * Collaborate with internal departments to ensure a smooth and informed admissions process. * Clearly communicate financial responsibilities, insurance benefits, and available payment options. * Manage multiple leads and prioritize tasks efficiently in a high-volume, fast-paced setting. What We're Looking For: * Ability to remain calm, empathetic, and focused during emotionally charged conversations. * A driven, goal-oriented professional with a talent for persuasive communication. * Proven ability to hit performance targets in a call center, admissions, healthcare, customer service, or similar environment. * Strong multitasking and organizational skills, with excellent attention to detail. * Comfortable with CRM tools, insurance verification, and navigating client financial options. * A passion for connecting people with the help they need-and the drive to make it happen. Qualifications: * High School diploma or equivalency required * Knowledge of substance abuse field and treatment process preferred * 2 years of experience in customer services or related field preferred * Must have basic computer skills including competence in software applications such as Microsoft Office suite, Adobe and use of internet applications and in using and/or connecting wireless computer hardware, the ability to project to remote devices, etc. Compensation: Compensation includes a base hourly rate of $20-$22, plus a performance-based incentive plan, with total estimated annual earnings ranging from $40,000 to $80,000 per year. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: * Comprehensive benefit package * Competitive salary with performance-based incentive structure * Paid Time Off (which increases after 1 year with Mountainside) * Paid holidays including a Multicultural Holiday * 401(k) with employer matching * Free meals while working on the Canaan campus * Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue. About Mountainside: Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. Salary Description $20.00 - $22.00
    $40k-80k yearly Auto-Apply 60d+ ago
  • Admissions Specialist

    University of Agriculture Faisalabad

    Service coordinator job in Palmer Town, MA

    Mat-Su College (MSC), in collaboration with the University of Alaska Anchorage (UAA), is seeking an Admissions Specialist to join our Admissions, Recruitment, and Advising office. This role involves managing communications regarding university requirements, processing admissions applications for undergraduate and graduate students, and supporting a positive enrollment experience. As an Admissions Specialist, you will expertly verify the authenticity of admission documents, manage application processes, and make timely admission decisions. Your role includes handling communications with students, resolving issues, and preparing customized acceptance letters. You will analyze and manage databases, run residency reports, and provide support through various software programs. Additionally, you will oversee non-degree-seeking applications, engage in professional development, lead short-term projects, and compile statistical data for reporting. In registration, you will handle all related functions, act as a liaison to resolve issues, ensure accuracy of manual forms, and train new staff. Your customer service duties will involve supporting students via phone, in person, and email, managing call transfers, scheduling appointments, and maintaining confidentiality. You will also review and update degree services, including changes of majors and graduation applications, and manage campus-specific forms and commencement assistance. Regular updates to the MSC Student Services web pages will be required to ensure accuracy and relevance. To thrive in the role of Admissions Specialist at Mat-Su College (MSC), you should excel in managing application processes, ensuring accurate and timely admissions decisions, and delivering exceptional customer service. Your ability to handle communication with students, verify documents, and resolve issues efficiently is crucial. Strong attention to detail, advanced computer skills, and a solid understanding of university policies will support your success. Engaging in professional development, managing data, and updating web pages will further enhance your effectiveness. Prior experience in a university setting and a commitment to process improvement will be valuable assets. Minimum Qualifications: At least one year of college coursework in a related field and one year of relevant experience, or an equivalent combination of training and experience. Position Details: This position is located on the Mat-Su College campus in Palmer, Alaska. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 77, based on education and experience. Applications will be reviewed on a rolling basis until a successful candidate is identified. The first review date will be September 23, 2024. To be sure that your application is reviewed, please apply before 11:59pm on September 22, 2024. *To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: ********************************* The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. If you have any questions regarding this position, please contact Micah Horning, Staff HR Coordinator, at ********************* or ************. All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business. * Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************. UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************. UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.
    $40k-56k yearly est. Easy Apply 60d+ ago
  • SSS-STEM Academic Coordinator

    Uconn Careers

    Service coordinator job in Storrs, CT

    The SSS-STEM Academic Coordinator (Student Services Program Administrator) will be responsible for coordinating student support and engagement programming, including supplemental advising, peer mentoring, academic success interventions, and other educational programming to improve college transition, retention, and graduation outcomes for students traditionally underrepresented in higher education. Coordinates academic workshops, academic coaching/mentoring, and individual/group advising sessions to help students reach and maintain satisfactory academic standing and persist/complete their degree in a STEM program of study. Assists with supporting the goals of the Student Success unit. Leads and trains programming staff, advises students, and develops, implements, and coordinates student development programs to improve academic performance and student retention. This position reports to the Director of Student Support Services-STEM. DUTIES AND RESPONSIBILITIES Coordinates and leads implementation of academic support programming to ease students' college transition and improve retention and student success efforts for students traditionally underrepresented in higher education. Advises students in navigating course options, graduation requirements, schedules, and major/minor selection. Provides personal and non-academic counseling. Assists with advising students in academic and co-curricular pathways. Monitors students' academic progress in cooperation with other university offices. Make recommendations for academic course offerings and STEM enrichment programming based on students' needs. Manages academic support/success programming, including coordination of peer and professional tutoring, monitoring students' academic progress, and analyzing grade reports. Oversees peer coaching/mentoring program. Recruits, trains, and supervises peer coaches and mentors. Coordinates workshops, academic coaching/mentoring, and one-on-one and group sessions for students in academic difficulty to help them return to satisfactory academic progress standing. Provides outreach to students to connect them to campus resources to promote their retention. Facilitates engagement activities for students in academic warning, probation, and/or subject to dismissal. Meets with students to provide strategic academic counseling. Evaluates programming efforts. Gathers relevant data, compiles statistical reports, and maintains appropriate computerized files and records. Assists with publicizing and marketing of academic support resources and programming. Required to work occasional weekends or irregular hours. Teaches FYE course sections. Performs related work as required. MINIMUM QUALIFICATIONS Bachelor's degree. Five years of professional experience in counseling, coaching, and/or advising students, with at least one year having served as an advanced or lead team member. Demonstrated experience in providing/administering academic support services and activities that support student growth, retention, persistence, and graduation. Experience working with first-generation and/or low-income students from varied educational backgrounds. Experience working with college students interested in or studying STEM. Experience coordinating activities and events to promote student learning, engagement, and/or career preparation. Demonstrated communication, interpersonal, writing, and administrative skills. Experience or demonstrated ability to provide general educational support, effectively implement recruiting strategies, and interpret educational records and related information. Experience in data management, analysis, and reporting. PREFERRED QUALIFICATIONS Master's degree. Three or more years of experience in higher education. Experience supporting and/or advising STEM students in a college setting. Bilingual (English/Spanish). APPOINTMENT TERMS This is a full-time, end-dated position with the possibility of renewal subject to performance and funding. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits, please visit https://hr.uconn.edu/health-benefits/ and explore the sections under the Benefits & Leaves and Engagement & Learning headers. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA). TERMS AND CONDITIONS OF EMPLOYMENT Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check. TO APPLY Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #499321 to upload a resume, cover letter, and contact information for three (3) professional references. This job posting is open until filled, with priority given to applications received by January 12, 2026. All employees are subject to adherence to the State Code of Ethics which may be found at https://portal.ct.gov/Ethics/Statutes-and-Regulations. All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community. The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee's unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The University of Connecticut is an AA/EEO Employer.
    $44k-66k yearly est. 54d ago
  • Family Development and Service Coordinator

    Making Opportunity Count Inc.

    Service coordinator job in Gardner, MA

    Title Code: UCCH008 Role Title: Family Development and Service Coordinator FLSA Status: Non-Exempt Union Status: SEIU Job Level: Non Teacher Scale Department: 7 - Childcare and Head Start Pay Range: $19.91 to $34.81 per hour (SEIU Non-Teacher Pay Scale 2024) Reports To: Family Service Specialist Supervisory Responsibilities: None Revision Date: 6/16/2025 About Making Opportunity Count MOC's mission is to empower families to achieve economic security by eliminating barriers and creating opportunities. To alleviate poverty, we deliver a variety of services including childcare, education, workforce development, nutrition, health, and community and housing support. Position Overview: Responsible for waitlist, enrollment, reassessment, and family supports. Provide high-quality parent, family, and community engagement, and social services to Early/Head Start toddlers, preschool children, and their families. Comply with Head Start Performance Standards, the Head Start Act, and other applicable regulations. Build partnerships with families to assist them in identifying their goals, strengths, needed services and support systems and in developing strategies and timetables for achieving their goals. Responsibilities include eligibility, recruitment, selection, enrollment, and attendance. Participate in at least 20 hours of training per year to comply with EEC, QRIS, Head Start, and CACFP trainings. Enter all training/course work into EEC Professional Qualification Registry (PQR). Have a good knowledge of MOC policies and procedures, Head Start/Early Head Start, EEC licensing regulations and EEC regulations in relation to DCF and subsidized slots. Essential Duties and Responsibilities: Enroll and appropriately place children who qualify for childcare. Enter financial information for new and existing families into the CCFA system full day slots. Complete reassessments as they are due. Maintain financial/slot information and required EEC and program information in each child's paper and electronic file. Expected to complete all assigned slots at sites during the school year and summer months. Conduct outreach, recruitment, and enrollment. Inform parents of program options and refer to appropriate program along with wait list information and assistance as needed. Maintain communication with DCF social workers for supportive slots. Share information received as needed with Head Start FSC's, FCC and School Age Coordinator on shared family members. Follow procedures for entries in the data management systems, including case notes, services, and referrals. Provide appropriate referrals and information on community resources. Arrange and attend case conferences as appropriate. Assist with arranging transportation services for children. Transportation coordination, for appointments, meetings, workshops, Policy Council, Health Advisory, and Parent Advisory, and screenings, will be conducted as needed. Assist in following up on child absences. Establish mutually respectful partnerships with families. Orientate parents on MOC's Child Care and Head Start philosophy and services. An initial Home Visit followed by regularly scheduled visits and/or primary substantial monthly contact will be conducted based on each family's need and with input and direction from supervisor. Minimally, 3 Home Visits will be conducted each year with additional visits scheduled if needed by the family. Utilize program software data system to develop strength-based assessment that describes the family's strengths, resources, and support networks. Make appropriate referrals. Develop a Family Partnership Agreement with each family and assist in setting and meeting individualized goals. Advocate for families and support them to advocate for themselves and their children. Collaborate with parents to participate in leadership and growth opportunities, such as Parent and Health Advisory's, Policy Council, and Parent Committee's. Encourage volunteerism and assist with program volunteer activities. Follow the Head Start Parent, Family, and Community Framework by promoting engagement and school readiness. Be familiar with the child's School Readiness goals and assist the parents in successful transitions. Provide skill building activities for parents involving literacy, financial education, child development, nutrition, and health, and understanding their role as their child's first teacher. Encourage and assist families in the timely delivery of medical, dental, mental health, and nutrition services. Assist the health component staff with obtaining physicals, immunizations, dentals, and other health records. Comply with Abuse and Neglect reporting policies. Intervene during family crises by offering assistance and resources as needed. Responsible for family emergency (Blue card) information. Assist with answering telephones Assist with arranging early morning coverage when needed Check and respond to agency emails on a regular basis Participate in staff and building meetings Serve as a productive team member on in-house and community interdisciplinary teams. Must comply with MOC and Head Start neglect and abuse policy. Demonstrate professional boundaries and confidentiality by communicating effectively and professionally, using verbal and nonverbal messages and reflective listening skills. Notify supervisor and classroom when absent and arrange rescheduled responsibilities and/or communicate coverage needs. Required Qualifications and Skills: Associates degree or certification in social work, human services, counseling, or related field. Reliable vehicle, valid license, proof of liability vehicle insurance in accordance with EEC requirements. Dependable and Flexible Able to maintain confidentiality Ability to work with other adults and children Willingness to attend job related trainings outside of normal work hours. Ability to follow directions Bi-lingual staff must be able to speak, write and read in two languages, and assist with translations as necessary. Good communication skills and the ability to interact sensitively with diverse populations. Have computer proficiency with word processing, spreadsheets, and data-based software. Organizational skills required in a fast-paced environment. Have a working phone. Able to react to new assignments positively and to handle other tasks as they arise. Exhibit cultural sensitivity Must have a suitable Background Record Check (BCR) Follow MOC policies and procedures as described in the Staff Handbook and Personnel Policies as well as the Head Start Program Performance Standards and Dept. of Early Education and Care regulations Physical Requirements: Fulfillment of all specific health and safety requirements (staff physical every two years, with evidence of Mantoux and MMR test, OSHA, first aid and CPR) Must be in good physical and mental health and be able to lift children and/or work-related equipment, walk, bend, sit on floor and climb stairs. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Compensation: A salary within the range of $19.91 to $34.81 per hour will be provided to the successful candidate having met the minimum requirements for the position consistent with the MOC compensation philosophy. Employees in this role are places on the SEIU Non-Teacher Payscale. The candidate's exact placement will be determined based on factors consistent with MOC's compensation framework. MOC offers a competitive benefits package including: Health, Dental, and Vision Insurance Company Paid Life Insurance and Long-Term Disability Flexible Spending Accounts 15 Paid Vacation Days 12 Paid Sick Days 13 Paid Holidays Hybrid Work Opportunities Student Loan Forgiveness Assistance Tuition Remission Pet Insurance Employee Discounts Professional Development Opportunities On-Demand early pay access Immediate 403b Employer Contribution, 100% Vesting on Day One! EEO Statement: Making Opportunity Count is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.
    $19.9-34.8 hourly Auto-Apply 6d ago
  • Medicaid Appeals Coordinator

    Global Channel Management

    Service coordinator job in East Hartford, CT

    Medicaid Appeals Coordinator needs 2+ years of grievance or appeals experience Medicaid Appeals Coordinator requires: College degree (minimum of Associates) or equivalent work experience 2+ years of grievance or appeals experience Ability to effectively relate to a wide range of individuals from a diverse population. Excellent customer service skills Previous experience demonstrating problem-solving skills. Strong organizational and communication skills, oral and written. Working knowledge of Eligibility rules and processes and a willingness to gain an understanding of other operational processes Ability to work independently. Medicaid Appeals Coordinator duties: Demonstrate strong understanding of Medicaid, CHIP and the Affordable Care Act Provide detail documentation regarding the outcome and action of the review. Send appropriate communication to client identifying outcome of review. Maintain a copy of all outgoing letters in the designated folder Work with consumer and other organizations to resolve issues timely, accurately and professionally. Conduct daily monitoring and tracking of all incoming work to ensure SLAs are met. .
    $41k-60k yearly est. 60d+ ago
  • Community Safety and Outreach Specialist

    State of Massachusetts

    Service coordinator job in Springfield, MA

    MISSION OF THE HAMPDEN DISTRICT ATTORNEY'S OFFICE The mission of the Hampden District Attorney is to serve the people of Hampden County by faithfully pursuing criminal justice and ensuring public safety with ethics, integrity, and fairness as our guiding values. DO NOT APPLY THROUGH THIS SITE. A COVER LETTER AND A RESUME MUST BE SENT VIA EMAIL TO: Tony Simmons at ********************* Description: Assist in promoting and organizing community events. Present pre-approved prevention and educational programs to schools. Attend community meetings and events and work with community leaders, teachers, and school administrators on a variety of crime prevention topics. Collaborate with the CSO Team to create new approaches to engaging youth in the community. Assist in organizing, scheduling, coordinating, and running established programs, task forces, and events in schools and in the community. Assist the Director of Community Safety and Outreach in various administrative tasks associated with programs and events. All full time positions offer a State benefit package that Includes health, life, disability, and dental/Vision Insurances, retirement plans, vacation, personal and sick leave and more. Payroll ls paid bi-weekly and based on a 37.5 hour work week (normally 8:30 a.m. to 5:00 p.m.). All Job offers are contingent upon successful completion of background check. All positions serve at the pleasure of the District Attorney. Qualifications Bachelor's Degree Preferred Applicant must: Be organized, outgoing, energetic, and motivated. Be comfortable in a public speaking role. Be proficient with Microsoft Office products (Word, Outlook ;) Be proficient in all aspects of social media Be familiar with and follow the provisions of the Hampden District Attorney's Office Personnel Policies; Participate in trainings relevant to Office functions; Interact in a respectful and professional manner with the public, judicial and law enforcement personnel and office staff; Complete work assignments in a timely, accurate and efficient manner.
    $42k-64k yearly est. 24d ago
  • Volunteer Coordinator - 16hrs/Day Shift

    Brigham and Women's Hospital 4.6company rating

    Service coordinator job in Northampton, MA

    Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary Responsible for coordinating the day-to-day activities and responsibilities associated with the department. This position administers and coordinates all aspects of the department and the delivery of volunteer services by providing any necessary support for the volunteer program. Is responsible for the coordination of the volunteer on-boarding process, ensuring all compliance requirements and processing standards are followed thoroughly. Qualifications Minimum Requirements: * Bachelor's Degree Related Field of Study preferred * Related experience 0-1 year preferred Knowledge, Skills and Abilities: * Must possess strong communication skills. * Ability to motivate and maintain working relationships. * Excellent customer service skills and positive, upbeat attitude. * Strong organization and planning ability. Additional Job Details (if applicable) Essential Functions: * Support to Active Volunteers * Provide day to day direction to Volunteer Services staff * Responsible for recruitment of individual and group volunteers. * Schedules, coordinates, and assigns volunteers to appropriate departments, supervisors, and/or mentors. * Attend staff meetings and participate in other such appropriate meetings and committees. * Conduct regular information sessions for potential volunteers. Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 16 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.58 - $29.40/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $20.6-29.4 hourly Auto-Apply 7d ago
  • Community Safety and Outreach Specialist

    Commonwealth of Massachusetts 4.7company rating

    Service coordinator job in Springfield, MA

    MISSION OF THE HAMPDEN DISTRICT ATTORNEY'S OFFICE The mission of the Hampden District Attorney is to serve the people of Hampden County by faithfully pursuing criminal justice and ensuring public safety with ethics, integrity, and fairness as our guiding values. DO NOT APPLY THROUGH THIS SITE. A COVER LETTER AND A RESUME MUST BE SENT VIA EMAIL TO: Tony Simmons at ********************* Description: Assist in promoting and organizing community events. Present pre-approved prevention and educational programs to schools. Attend community meetings and events and work with community leaders, teachers, and school administrators on a variety of crime prevention topics. Collaborate with the CSO Team to create new approaches to engaging youth in the community. Assist in organizing, scheduling, coordinating, and running established programs, task forces, and events in schools and in the community. Assist the Director of Community Safety and Outreach in various administrative tasks associated with programs and events. All full time positions offer a State benefit package that Includes health, life, disability, and dental/Vision Insurances, retirement plans, vacation, personal and sick leave and more. Payroll ls paid bi-weekly and based on a 37.5 hour work week (normally 8\:30 a.m. to 5\:00 p.m.). All Job offers are contingent upon successful completion of background check. All positions serve at the pleasure of the District Attorney. Tell us about a friend who might be interested in this job. All privacy rights will be protected. Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements Qualifications Bachelor's Degree Preferred Applicant must: Be organized, outgoing, energetic, and motivated. Be comfortable in a public speaking role. Be proficient with Microsoft Office products (Word, Outlook ;) Be proficient in all aspects of social media Be familiar with and follow the provisions of the Hampden District Attorney's Office Personnel Policies; Participate in trainings relevant to Office functions; Interact in a respectful and professional manner with the public, judicial and law enforcement personnel and office staff; Complete work assignments in a timely, accurate and efficient manner.
    $41k-56k yearly est. Auto-Apply 25d ago
  • Vocational Floor Coordinator (27869)

    We Do Life.Together

    Service coordinator job in Waterbury, CT

    Rewarding Longevity Incentives Await! Join our team and earn a $500 longevity incentive after just one year of employment! But that's not all-your loyalty pays off even more over time, as your longevity incentives will grow the longer, you're with us. We're proud to reward not only exceptional performance but also the dedication of our team members as they thrive and grow within our agency. Don't wait-apply today and take the first step toward joining a team that truly values and rewards its people! Company Summary: Since 1998, ICES Inc. is a human services company supporting Individuals with cognitive disorders, mental illness, and those on the autistic spectrum. Our caring professionals focus on Individuals' personal strengths to make the most of valuable community resources while promoting respect and dignity of all. We serve Individuals in private residences, respite facilities, community work sites, training centers, supervised living arrangements, and our own state-licensed group homes. Job Description: Our floor coordinator position provides operational oversight of our Vocational Programs including employment, day and/or community integration services for Individuals with developmental disabilities. Working under the direct supervision of the Vocational Program Manager, the Floor Coordinator is responsible for supporting the management of the Day Program. This includes implementing Individuals' Programs (IPs), conducting staff training, and ensuring staff complete all Therap documentation accurately. The Floor Coordinator will also assist with scheduling, participate in meetings such as IPs and biannual reviews, write reports, and ensure compliance with agency policies and Department of Developmental Services (DDS) guidelines and requirements. To excel in this role, candidates should possess a strong understanding of the operations within a vocational program and the systems that support it, such as Therap, EVV/Sandata, WebResDay, Relias, and Paycom. Additionally, they should demonstrate proficiency in Microsoft 365 tools, including Outlook, Word, Excel, and SharePoint. Similar experience working in a Vocational Program and previous experience with supervising and training staff is preferred. Job Responsibilities: Day to Day Operations and Program Support: Monitor daily operations of the program and assist in ensuring our program meets the vocational, emotional, social, medical, clinical, and physical needs of each Individual utilizing services. Assign Direct Support Professionals (DSPs) to Individuals, ensuring daily compliance ratio. Collaborate with staff members to plan or develop programs of events /schedules of activities. Meet with managers or other administrators to stay informed of changes affecting program operations. Ensure staff is engaging with Individuals and following Individualized plans. Share any staffing/ Individuals concerns with Vocational Managers. Understand, follow, and enforce all policies and procedures. Understand and assist with scheduling and attendance, utilizing Paycom and Time Station as directed. Training: Participate in personnel processes and assist the Vocational Department in orienting, training, and developing new DSPs as needed. Provide training to staff and Individuals on all activities, jobs, and job checklist. Train DSPs in proper operational procedures and explain company policies. Documentation: Ensure IP data has been documented in Therap by staff prior to their shift ending. Work alongside and assist our Training/Support Program Coordinator to ensure staff are trained to record data appropriately. Send daily reports to managers of any missing data on Therap. Participate in IP's and biannual meetings, write reports, and ensure DDS and agency compliance. Other: Develop a strong understanding of the workings of each department and team in the company. Attend mandatory trainings and administrative meetings. Maintain required ICES Inc. trainings and certifications. Work direct care and be on the floor as needed. Competencies / Skills Required: Leadership Skills Ability to work independently and as a team member Multitasking abilities Initiative / results oriented Excellent interpersonal and coaching skills Solid problem-solving abilities Professionalism Self-motivator Excellent verbal and written communication skills Qualifications High school diploma or general education degree (GED). At least one year experience working with Individuals with developmental disabilities in an educational/vocational setting preferred. Knowledge and experience with Microsoft Office, including Word, Excel, and SharePoint. Valid driver's license and safe driving record. Software proficiency including Microsoft 365, Therap, and Paycom. Ability to work well under pressure and achieve results in a fast-paced environment
    $41k-55k yearly est. 3d ago
  • Assistant Professor/Program Coordinator of Paralegal Studies

    Connecticut State Community College 4.3company rating

    Service coordinator job in Manchester, CT

    Details: Hours: Full-time, 10-month (30 credit hours per academic year) Closing Date: Open until filled, with priority consideration given to applicants who submit materials by Wednesday, January 14, 2026 Location: CT State Manchester 60 Bidwell Street, Manchester, CT 06040 **This position is not remote** For more information about CT State Community College and the campus please visit Home - CT State CT State Community College Mission: Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data-informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves. CT State Community College Vision: Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities. CT State Community College Equity Statement: Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities. Anticipated Start Date: Fall 2026 (August 2026) Position Summary: All Teaching Faculty members shall: Prepare and teach college-approved courses in accordance with approved course descriptions and class schedules, including developing syllabi and reading lists and keeping each course taught complete and up to date; respond to and work with multiple constituencies, including students, peers (faculty and staff), and external agencies (business, community, educational, etc.); perform divisional departmental responsibilities in the selection of texts and related teaching resources; and other teaching and related duties as outlined on the Collective Bargaining Agreement. Working supervisory level. Example of Job Duties: Under the direction of the Dean, Chair of the department or other administrator, this Assistant Professor is expected to teach thirty (30) credit hours per academic year and will be responsible for teaching a range of courses in the discipline area of study. Additional duties may include evaluating and assessing student learning; providing student support and academic advising; planning and executing program-related events; assisting with program reviews; developing curriculum and periodically evaluating teaching materials; and attending workshops and or conferences to maintain currency in profession and field. The teaching schedule may include both day and evening classes. Course delivery systems may be lecture, hybrid, and/or online. The Program Coordinator is also expected to recruit, advise and retain students in these areas; select appropriate part-time instructors; schedule the program courses; hire and evaluate faculty; establish and cultivate partnerships with local organizations and employers; arrange and supervise internships; assess and improve the program; and other such duties as may be appropriately assigned to a Program Coordinator in accordance within the contract hours and with regard to the collective bargaining agreement. Release time is based on collective bargaining agreement to perform administrative functions. In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of attendance and participation at convocation and commencement ceremonies; service on assigned committees and task forces; and attendance and participation at committee, staff, informational and professional meetings. These may involve attendance at evening or weekend events. This posting includes qualifications, experience and skills but is not limited to the full duties and responsibilities that is stated within the Collective Bargaining Agreement. Minimum Qualifications: Master's degree in Legal Studies or a related discipline. Successful Candidate must have or must possess: Four (4) years college teaching experience (96+ credits). Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent interpersonal oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams etc.). Preferred Qualifications: Juris Doctor (JD) degree. Experience teaching Paralegal or Business Law classes. Experience with curriculum development, program assessment and evaluation. Experience supervising paralegals, faculty or staff. Experience in the oversight of cooperative work & learning experiences. Experience using technology to enhance the learning environment, e.g., Blackboard, online instruction or other modalities/software. Salary & Benefits: Minimum Salary; $70,965 approximate annual. The salary will be based on the selected candidate's qualifications such as education and job-related experience, and internal equity. We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. For more information, please visit our website at: CSCU - Human Resources - Future Employees. Application Instructions: To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume. Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable. To apply via our website, visit ******************* Please note that CT State CC is currently unable to sponsor work visas. Applicants must be authorized to work in the United States on a full-time basis. Selection Procedure: Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications. Background Screening: All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check. Continuing Notice of Nondiscrimination CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups. For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: Nicholas D'Agostino, Director of Equity and Civil Rights, CT State Community College, 185 Main Street, New Britain, CT 06051, ************ or [email protected]. CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
    $71k yearly Auto-Apply 27d ago
  • Social Service Care Coordinator/Medical Social Worker, Social Services, Bi-Campus for Heywood and Athol Hospital, Per Diem, Days, Varied schedule, Monday-Sunday

    Heywood Hospital

    Service coordinator job in Gardner, MA

    Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: Per Diem, Days, Varied schedule, Monday-Sunday $25.05 - $33.05 Job Summary: Responsible for conducting High Risk Screening/Heath Related Social Needs Assessment on all patients assigned; for those who screen in complete an assessment of those needs and provides information and referral services, assist with discharge planning efforts assuring the continuity of care is provided as they transition from hospitalization to next level of care. Is knowledgeable of community services and resources available to provide services to our patients and families. Is available to assist the patient, the patient's family and other persons significant to the patient with the issues which may develop as a result of illness and hospitalization and services patients of all ages guided by the Culturally and Linguistically Appropriate Standards {CLAS}. Is aware of how Race, Ethnic, Languages, Disability, Sexual Orientation, Gender Identity and Health Related Social Needs may affect care and address those areas of opportunity within the care planning and post discharge process with the multidisciplinary team. May also complete high risk discharge post discharge follow up; Flexibility and adaptability to change is essential. Ability to travel between Heywood and Athol campuses as needed is required. Responsibilities Essential Functions: Provides Case Management Services upon admission through discharge including but not limited to dc planning -engaging client in process ; services may include but are not limited to: housing, primary care; transportation resources, legal services, outpatient therapy med management follow up other social service supports/resources; addresses barriers to treatment or discharge and applications for program assistance. Completes documentation using the documentation standards noted by department policies and procedures, as well as, state and federal regulations. Works collaboratively with staff on cases and other members of the multidisciplinary team as needed. Keeps updated community resources to share with clients; provides update to Director for Community Resource Directory Access and for distribution to clients as needed. Completes a statistical record of each case closed, noting recorded hours, contacts made and services provided so that department documentation and statistics can be completed. Keeps abreast of department policies and procedures, as well as, state and federal regulation guidelines, (i.e. JCAHO, DPH, etc.) to ensure compliance with department policies and procedures, as well as, state and federal regulations. Completes Utilization Review activities and other duties as assigned by Director. Provides information and education to patients and their families regarding the discharge planning as part of their specific care needs and works closely with members of the multidisciplinary team including, physicians, patients, families, staff, community agencies including but not limited to LTC Mass Health Applications for SNF placement timely and efficiently with patient, family and/or significant others. Covers department as needed in various capacities within their own scope of service. Informs patients of their patient rights when indicated (i.e. discharge planning, guardianship, court commitments, admission/hospitalization, Power of Attorney, etc.). Statement of Other Duties: This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Functional Demands Physical Requirements: Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands). Qualifications Job Requirements Minimum Education Associates Degree required, Bachelor's Degree preferred, in Social Work or related field. Minimum Work Experience Minimum one to three years experience in Social Service/Human Service capacity in a hospital, rehab /treatment facility, Skilled Nursing Facility, or community social,health, behavioral health or addictions agency/facility. Addiction Recovery experience a plus. Minimum Licenses and Certifications State licensure preferred LCSW, LSW, or LSWA. Required Skills Works well with others, organized and efficiency essential. Works closely with social service staff , updating resources, networking with agencies. Ability to work independently and with a team. Excellent verbal and written communication skills required. Ability to work with community agencies to mobilize resources is required. Flexibility is a must. Ability to travel between Heywood and Athol campuses as needed is required. Not ready to apply? Connect with us for general consideration.
    $32k-42k yearly est. Auto-Apply 9d ago
  • SSS-STEM Academic Coordinator

    University of Connecticut 4.3company rating

    Service coordinator job in Storrs, CT

    The SSS-STEM Academic Coordinator (Student Services Program Administrator) will be responsible for coordinating student support and engagement programming, including supplemental advising, peer mentoring, academic success interventions, and other educational programming to improve college transition, retention, and graduation outcomes for students traditionally underrepresented in higher education. Coordinates academic workshops, academic coaching/mentoring, and individual/group advising sessions to help students reach and maintain satisfactory academic standing and persist/complete their degree in a STEM program of study. Assists with supporting the goals of the Student Success unit. Leads and trains programming staff, advises students, and develops, implements, and coordinates student development programs to improve academic performance and student retention. This position reports to the Director of Student Support Services-STEM. DUTIES AND RESPONSIBILITIES * Coordinates and leads implementation of academic support programming to ease students' college transition and improve retention and student success efforts for students traditionally underrepresented in higher education. * Advises students in navigating course options, graduation requirements, schedules, and major/minor selection. Provides personal and non-academic counseling. Assists with advising students in academic and co-curricular pathways. Monitors students' academic progress in cooperation with other university offices. Make recommendations for academic course offerings and STEM enrichment programming based on students' needs. * Manages academic support/success programming, including coordination of peer and professional tutoring, monitoring students' academic progress, and analyzing grade reports. * Oversees peer coaching/mentoring program. Recruits, trains, and supervises peer coaches and mentors. Coordinates workshops, academic coaching/mentoring, and one-on-one and group sessions for students in academic difficulty to help them return to satisfactory academic progress standing. * Provides outreach to students to connect them to campus resources to promote their retention. Facilitates engagement activities for students in academic warning, probation, and/or subject to dismissal. Meets with students to provide strategic academic counseling. * Evaluates programming efforts. Gathers relevant data, compiles statistical reports, and maintains appropriate computerized files and records. * Assists with publicizing and marketing of academic support resources and programming. * Required to work occasional weekends or irregular hours. * Teaches FYE course sections. * Performs related work as required. MINIMUM QUALIFICATIONS * Bachelor's degree. * Five years of professional experience in counseling, coaching, and/or advising students, with at least one year having served as an advanced or lead team member. * Demonstrated experience in providing/administering academic support services and activities that support student growth, retention, persistence, and graduation. * Experience working with first-generation and/or low-income students from varied educational backgrounds. * Experience working with college students interested in or studying STEM. * Experience coordinating activities and events to promote student learning, engagement, and/or career preparation. * Demonstrated communication, interpersonal, writing, and administrative skills. * Experience or demonstrated ability to provide general educational support, effectively implement recruiting strategies, and interpret educational records and related information. * Experience in data management, analysis, and reporting. PREFERRED QUALIFICATIONS * Master's degree. * Three or more years of experience in higher education. * Experience supporting and/or advising STEM students in a college setting. * Bilingual (English/Spanish). APPOINTMENT TERMS This is a full-time, end-dated position with the possibility of renewal subject to performance and funding. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits, please visit ************************************* and explore the sections under the Benefits & Leaves and Engagement & Learning headers. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA). TERMS AND CONDITIONS OF EMPLOYMENT Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check. TO APPLY Please apply online at ************************** Staff Positions, Search #499321 to upload a resume, cover letter, and contact information for three (3) professional references. This job posting is open until filled, with priority given to applications received by January 12, 2026. All employees are subject to adherence to the State Code of Ethics which may be found at ****************************************************** All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community. The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee's unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The University of Connecticut is an AA/EEO Employer.
    $56k-72k yearly est. 7d ago
  • Athletics Academic Coordinator - Event Staff

    Post University 4.1company rating

    Service coordinator job in Waterbury, CT

    The Athletics Academic Coordinator - Event Staff position assists the staff with all athletic events that occur within the Drubner Center Athletics Department. This position requires approximately 20 hours per week. This is a year-round opportunity with an anticipated start date of September 4th, 2025. Location: On-Campus Pay Rate: $16.35 per hour Job Responsibilities The primary responsibility of the Athletic Academic Coordinator - Event Staff is to assist with daily game and practice operations which include, but are not limited to: - Moving athletic game-day items and audio/video equipment. - Assist with filming and operating sports information equipment. Minimum Skills, Training, and Attributes - Organization skills - Brings positive energy & motivation to the department - Customer service and communication skills - Strong time management skills How This Position Will Benefit You as a Student Students will acquire organizational and supervisory skills while learning time and energy management along with the application and understanding of anatomy. This opportunity is open to Post University students only. #LI-DNI
    $16.4 hourly 6d ago

Learn more about service coordinator jobs

How much does a service coordinator earn in West Springfield Town, MA?

The average service coordinator in West Springfield Town, MA earns between $31,000 and $70,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in West Springfield Town, MA

$47,000

What are the biggest employers of Service Coordinators in West Springfield Town, MA?

The biggest employers of Service Coordinators in West Springfield Town, MA are:
  1. CHD
  2. MTM
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