Service office manager vs assistant front office manager

The differences between service office managers and assistant front office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service office manager and an assistant front office manager. Additionally, a service office manager has an average salary of $83,838, which is higher than the $47,938 average annual salary of an assistant front office manager.

The top three skills for a service office manager include customer service, office services and office procedures. The most important skills for an assistant front office manager are reservations, customer service, and quality standards.

Service office manager vs assistant front office manager overview

	Service Office Manager	Assistant Front Office Manager
Yearly salary	$83,838	$47,938
Hourly rate	$40.31	$23.05
Growth rate	-8%	18%
Number of jobs	78,043	71,787
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 67%
Average age	47	47
Years of experience	6	6

What does a service office manager do?

Service office managers are executive professionals who support the operations of a company by maintaining office systems and supervising staff members. These managers are required to perform inventory management and purchasing of office materials such as office supplies, marketing materials, event supplies, and production materials. They must schedule and provide training for the administrative team on the policy and procedures of the company as well as customer service improvement. Service office managers must also implement office procedures to improve the efficiency of the office.

What does an assistant front office manager do?

An Assistant Front Office Manager welcomes guests and develops high-quality relationships with them throughout their stay. They supervise guest arrivals and departures with the front office executive and managers.

Service office manager vs assistant front office manager salary

Service office managers and assistant front office managers have different pay scales, as shown below.

	Service Office Manager	Assistant Front Office Manager
Average salary	$83,838	$47,938
Salary range	Between $56,000 And $125,000	Between $35,000 And $64,000
Highest paying City	Washington, DC	New York, NY
Highest paying state	New York	New York
Best paying company	Buckley King	Hilton Grand Vacations
Best paying industry	Real Estate	Hospitality

Differences between service office manager and assistant front office manager education

There are a few differences between a service office manager and an assistant front office manager in terms of educational background:

	Service Office Manager	Assistant Front Office Manager
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 67%
Most common major	Business	Hospitality Management
Most common college	California State University - Bakersfield	Cornell University

Service office manager vs assistant front office manager demographics

Here are the differences between service office managers' and assistant front office managers' demographics:

	Service Office Manager	Assistant Front Office Manager
Average age	47	47
Gender ratio	Male, 31.5% Female, 68.5%	Male, 49.7% Female, 50.3%
Race ratio	Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 18.2% Asian, 5.8% White, 60.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.9% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between service office manager and assistant front office manager duties and responsibilities

Service office manager example responsibilities.

Manage procedural implementation for transition of office to HIPPA regulatory compliance and Medicare PQRI guidelines.
Facilitate the management in completing general formalities relate to the patients such as insurance and medical reports.
Respond to inquiries and research discrepancies in balancing the books using a bookkeeping application call QuickBooks.
Prepare corporate training presentations and marketing materials in PowerPoint.
Create detail PowerPoint presentations require for future and existing customers and upper management.
Maintain accurate payroll utilizing Kronos system, and enter sick and vacation time information.

Assistant front office manager example responsibilities.

Manage any union disputes to ensure both collective bargain agreements and Marriott standards are being meet.
Manage the lobby and front office operations which include front desk, PBX, bell, door staff and concierge.
Support and manage the performance of the front desk, PBX, bell/door, and valet staff on a daily basis
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Maintain cleanliness and organization of back office, front office, and front-office desk.
Organize weekly group information and ensure all front office staff members are aware of meetings, VIP arrivals and site visits.

Service office manager vs assistant front office manager skills

Common service office manager skills

Customer Service, 12%
Office Services, 10%
Office Procedures, 10%
Office Equipment, 6%
Financial Reports, 5%
Office Operations, 4%

Common assistant front office manager skills

Reservations, 11%
Customer Service, 9%
Quality Standards, 5%
Guest Complaints, 5%
Night Audit, 4%
Payroll, 4%

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Service Office Manager
Service Office Manager vs Assistant Front Office Manager

Updated January 8, 2025

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