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Service office manager vs front office manager

The differences between service office managers and front office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service office manager and a front office manager. Additionally, a service office manager has an average salary of $83,838, which is higher than the $52,141 average annual salary of a front office manager.

The top three skills for a service office manager include customer service, office services and office procedures. The most important skills for a front office manager are customer service, reservations, and guest service.

Service office manager vs front office manager overview

Service Office ManagerFront Office Manager
Yearly salary$83,838$52,141
Hourly rate$40.31$25.07
Growth rate-8%18%
Number of jobs78,04380,983
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 48%
Average age4747
Years of experience66

What does a service office manager do?

Service office managers are executive professionals who support the operations of a company by maintaining office systems and supervising staff members. These managers are required to perform inventory management and purchasing of office materials such as office supplies, marketing materials, event supplies, and production materials. They must schedule and provide training for the administrative team on the policy and procedures of the company as well as customer service improvement. Service office managers must also implement office procedures to improve the efficiency of the office.

What does a front office manager do?

Front office managers act as the senior person in an office setting and are responsible for keeping a professional work environment, administrative support, and staff supervision. They have varied tasks and duties, including managing accounting functions, approving office equipment and supplies, and allocating work assignments. They often use several skills to accomplish their responsibilities, including in-depth knowledge of the organization, a better understanding of the company's offerings and products, and awareness of other employees' different roles.

Service office manager vs front office manager salary

Service office managers and front office managers have different pay scales, as shown below.

Service Office ManagerFront Office Manager
Average salary$83,838$52,141
Salary rangeBetween $56,000 And $125,000Between $38,000 And $70,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateNew YorkNew York
Best paying companyBuckley KingNomura Securities
Best paying industryReal EstateHospitality

Differences between service office manager and front office manager education

There are a few differences between a service office manager and a front office manager in terms of educational background:

Service Office ManagerFront Office Manager
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCornell University

Service office manager vs front office manager demographics

Here are the differences between service office managers' and front office managers' demographics:

Service Office ManagerFront Office Manager
Average age4747
Gender ratioMale, 31.5% Female, 68.5%Male, 32.2% Female, 67.8%
Race ratioBlack or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 18.2% Asian, 5.8% White, 60.1% American Indian and Alaska Native, 0.7%Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between service office manager and front office manager duties and responsibilities

Service office manager example responsibilities.

  • Manage procedural implementation for transition of office to HIPPA regulatory compliance and Medicare PQRI guidelines.
  • Facilitate the management in completing general formalities relate to the patients such as insurance and medical reports.
  • Respond to inquiries and research discrepancies in balancing the books using a bookkeeping application call QuickBooks.
  • Prepare corporate training presentations and marketing materials in PowerPoint.
  • Create detail PowerPoint presentations require for future and existing customers and upper management.
  • Maintain accurate payroll utilizing Kronos system, and enter sick and vacation time information.

Front office manager example responsibilities.

  • Serve as managing department head of the newly create small meetings group focusing on short-term incremental business across all Marriott brands.
  • Process monthly and quarterly taxes * deliver payroll weekly * manage accounts payable/receivable * schedule appointments * direct phone calls
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Direct all guest service associates, reception managers, agents and PBX with full fiscal responsibilities, including budgeting and forecasting.
  • Ensure that VIP reservations are appropriately block through close monitoring and proper organization.
  • Lead trainer for new PMS roll-out, including downtime and upgrade management.
  • Show more

Service office manager vs front office manager skills

Common service office manager skills
  • Customer Service, 12%
  • Office Services, 10%
  • Office Procedures, 10%
  • Office Equipment, 6%
  • Financial Reports, 5%
  • Office Operations, 4%
Common front office manager skills
  • Customer Service, 13%
  • Reservations, 11%
  • Guest Service, 10%
  • Payroll, 6%
  • Patients, 6%
  • Night Audit, 5%

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