Service supervisor jobs in Lansing, MI - 197 jobs

OBJECTIVE To assist the Manager of P/C Customer and Premium Control Operations in leading and developing a high-performing Property/Casualty (P/C) Customer Service Team that delivers an extraordinary customer experience to policyholders and over 400 agents and their field office staff promptly and professionally. To ensure the team effectively addresses policy, billing, member benefits, and web-related questions and concerns from internal and external customers across all personal and commercial lines of business via phone, email, chat, and website. To oversee the proactive research and resolution of policy issues and online account technical issues, ensuring accurate documentation and reporting back to agent offices. RESPONSIBILITIES Develop and build high-performing teams to achieve an extraordinary customer experience for Michigan Farm Bureau members and Farm Bureau Insurance policyholders, agents, and agents' office staff. Contribute to the strategic direction of the P/C Customer and Premium Control Operations by collaborating with the Manager in developing and implementing innovative strategies to enhance oversight, streamline processes, and optimize customer interactions and related functions. Cultivate a high-performing P/C Customer Service team by actively coaching, developing, and evaluating staff performance. Implement performance management strategies, including performance improvement plans as needed, and conduct structured one-on-one sessions, quarterly professional development reviews, and performance appraisals following HR guidelines to optimize individual and team contributions. *This position offers flexibility, allowing for remote or in-person work options upon successful completion of an approximately two-month In-Person training period at our Home Office in Lansing, MI. QUALIFICATIONS REQUIRED: Bachelor's Degree in business administration, management, insurance, finance or related field required, or equivalent experience may be considered. Three years in a contact center management role is required, or equivalent experience may be considered. Five or more years of contact center or professional office experience required. Six or more years of experience in insurance processing and customer service activities required. Must possess an active Michigan Resident Producer P/C License required or must obtain within 6 months of hire. Proficient ability to analyze data, performance metrics, and staffing trends to drive improvements required. Advanced ability to learn new technologies required. Five or more years of experience with proven skills in the Microsoft suite of applications, including OneNote, PowerPoint, Word, and Outlook, required. PREFERRED: Designations in AINS, ACS, or AIS preferred. Bilingual skills preferred. *This position offers flexibility, allowing for remote or in-person work options upon successful completion of an approximately two-month In-Person training period at our Home Office in Lansing, MI. PM19

Greenville, MI Are you a problem-solver with a knack for efficiency? At Point Broadband, we're looking for a dedicated Field Service Supervisor to help streamline our processes and ensure everything runs smoothly behind the scenes. At Point Broadband, we are proud to provide exceptional broadband services to rural communities and small towns. If you're detail-oriented, proactive and ready to make an impact in the fast-paced world of broadband, bring your skills to a team that's shaping the future of connectivity! Summary: This position oversees and manages the daily operations of field service teams, ensuring efficient delivery of services to customers. This role involves coordinating technician schedules, ensuring the timely and accurate installation, maintenance, and repair of telecommunications equipment, and ensuring compliance with safety and regulatory standards. The supervisor also works to resolve operational issues, maintain customer satisfaction, and track performance metrics, while fostering team development and training. Effective communication with customers, management, and vendors is essential for successful service delivery and problem resolution. Duties and Responsibilities: Essential duties and responsibilities include but are not limited to those listed below: Supervise installation/repair Customer Service Technicians to ensure compliance with company guidelines regarding all key performance indicators (KPI's) including quality, customer service, safety, work-order completion and closeout, and productivity requirements. Assist in training Customer Service Technicians on fiber-based and fixed wireless broadband services. Assist in the development of technicians and keeps abreast of the most current technology in the broadband industry. Schedule technicians so coverage is at a maximum during peak hours to maintain prompt service. Maintain compliance with industry standards such as NJUNS, 811, etc. Assure that any errors in installation or service are promptly resolved. Maintain accurate time and attendance reporting. Assist in developing, recommending and administering technical operations policies and procedures and maintains regular quality audits for compliance. Effectively communicate with customers, management, employees and installation and service partners (contractors). Assist in the development and management of the department's operating budget in accordance with corporate guidelines. Assist in the interview/hiring process, coaching, counseling and ongoing review process for technician positions and administer discipline consistent with corporate polices. Work with managers, supervisors and employees to promote a positive attitude and good employee morale. Maintain a professional appearance and appropriate behavior at all times. Maintain good attendance. Other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or GED required. Three to four years of experience and related associate's degree, or equivalent combination of experience, training, and education. Experience must include; Fiber splicing and fiber restoration and/or fixed wireless broadband experience. Supervisory or management experience preferred. Computer Skills Word processing, spreadsheets, Internet software, email, database software Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to talk, hear, and communicate effectively. Ability to work while standing most of the time. Ability to walk or work over all types of terrain, in all types of weather. Ability to carry tools and equipment including gaffs, ladders, and tool belts. Ability to work in tight spaces while bending, twisting and reaching. Ability to climb poles using gaffs hooks and climbing belts. Ability to carry, climb and operate extension ladder (approx. 28' & 75lbs) Ability to differentiate between assorted sizes and colors of wires. Ability to perform work in elevated places (i.e., roofs and utility poles) Ability to use drills, hammers, wrenches, screwdrivers and other hand tools. Ability to work with small components. Ability to use close vision, peripheral vision and adjust focus. Ability to work in poorly vented areas such as attics, in extreme temperatures. Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp. Ability to lift up to 90 pounds. Physically able to operate computer equipment and test equipment. Ability to work in environments that may have dust, dirt, noise, insects and cleaning solutions. Ability to work safely near power lines and electrical equipment. Ability to drive Company vehicles in a safe manner. Must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position. Benefits: Medical (3 plans to choose from), Dental and Vision Short Term Disability Flexible Spending Accounts Company Paid Life as well as Voluntary policies 401(k) with generous company match Paid Time Off Share the Care Paid Time Off Paid Holidays Uniform/Boot allowance *Applicable by Position* Cell Phone Allowance *Applicable by Position* Career Progression Opportunities Discounted Broadband Services *Where Applicable*

Job Description Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Tuition reimbursement and scholarship opportunities Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Free meal each shift Eligibility to accrue paid vacation time Career advancement and professional development opportunities Medical benefits Health and Wellness programs 401K plan with 6% match PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic

Help at Home is hiring a Client Service Supervisor! This is a hybrid role with 4 days in-office, 1 day work from home per week. The Client Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care. Essential Duties/Responsibilities: * Maintain elements of the assigned clients' files, and all related paperwork. * Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. * Assigns homecare aides based on the client's overall needs and Plan of Care. * Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. * Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. * Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. * Prepares and submits routine departmental reports as required. * Records and maintains accurate documentation of the client's condition and overall service. * Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. * Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. * Provides education and coaching on changes to a client's Plan of Care. * Maintains positive working relationships with clients, homecare aides and referral sources. * Ensures compliance with local, state and federal laws as well as with Company policies and procedures. * Performs other related duties as assigned. This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. Education and Experience: * At least 18 years of age. * High school diploma or GED required. Bachelor's degree preferred. * Current PPD, or Chest x-ray if applicable. * Medicaid, Waiver, or Home Healthcare experience preferred. * Other requirements pursuant to state or local rules as applicable. Required Skills and Abilities: * Excellent organizational skills; ability to multitask and manage multiple responsibilities. * Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. * Strong problem-solving skills; ability to deal with conflict in a professional manner. * Ability to multitask and manage multiple responsibilities. * Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. * Basic computer literacy and typing skills. * Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. Travel Requirements: * Regular travel on a daily or weekly basis required, even in inclement weather. Physical Requirements: * Ability to move, transport, or position up to 50 pounds. * Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. * Ability to communicate effectively and clearly with others to exchange information. Data Security and Privacy Statement: At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties. We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us. Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

This is for the night shift with typical hours 6pm-12am, but we're flexible! Monday-Thursday expect to close at 11pm. Friday and Saturday close at midnight. This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September! Come make cookies every day- our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important. Bakers will be cross-trained so they also interact with customers and fill orders. We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with customers and make their day! Many of our bakers have no previous baking experience but enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends! Hiring immediately!

GENERAL SUMMARY: Supervises and coordinates work assignments related to back-end billing functions, including facility third-party payer billing, insurance, and self-pay follow-up, cash operations, and denial management. Plans, controls, and implements departmental policies and procedures to affect the orderly flow of accounts from Discharge Not Billed (DNB) to payment in full. Participates in quality assessment and continuous quality improvement activities. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior. SUPERVISION RECEIVED: Works under the general supervision of the departmental director or designee who assigns and checks work for conformance with established policies and procedures. SUPERVISION EXERCISED: Exercises full supervision over personnel engaged in billing, collections, cash posting, and activities and maintenance of related work records. MINIMUM ENTRANCE REQUIREMENTS: Associate's degree in Business Administration or related field and three (3) years of experience in one or combination of the following areas (additional experience, as described may be substituted for required education on a year-for-year basis): inpatient and/or outpatient electronic claims processing UB-04 billing procedures for third-party carriers in a hospital setting credit, collections, and patient accounting in a financial or medical care setting, involving work with external collection agencies and/or counseling on credit assistance Knowledge of inpatient and outpatient billing procedures for third party carriers and managed care. Knowledge of medical terminology and procedures as related to hospital billing codes. Knowledge of electronic and UB-04 computerized billing systems NUBC guidelines and inpatient/outpatient hospital reimbursement methodology. Knowledge of Fair Debt Collection practices and collection laws of the State of Michigan. Knowledge of Federal and State laws regarding dissemination of patient medical and billing information. Ability to establish and maintain effective working relationships exercising courtesy and tact with physicians, patients, medical center staff, outside agencies, and the general public. PREFERRED QUALIFICATIONS: Working knowledge of Epic Revenue Cycle applications: Resolute Hospital Billing, Resolute Professional Billing, Cadence, Grand Central or Single Business Office. Supervises, coordinates, and participates in regular, ongoing revenue cycle operation activities for assigned patient financial services area. Ensures activities are in accordance with medical center policies, third party payer mandates, and statutory laws. Develops staffing and work schedules for in-office, hybrid, and remote personnel. Approves leaves, vacations, personal days, and overtime. Accurately computes and initiates payroll data. Interviews, hires, evaluates, disciplines, and, when necessary, recommends discharge of staff. Completes performance reviews in timely manner. Answers grievances at first step. Completes time management reports and provides employee productivity feedback in timely and consistent manner. Identifies, plans, and assists in orientation, training, and in-service/continuing education. Assists with identifying training needs and coordinates with the department trainer to develop and conduct training programs, including on-the-job training. In coordination with departmental managers, plans goals and objectives to accomplish agreed upon departmental goals in areas of responsibility. Plans and implements systems and procedures for goal attainment. Promotes and supports processes, programs, and methods to enhance the quality of service. Coordinates and facilitates team meetings. Ensures meeting notes are thorough and complete. Provides information for and coordinates special projects/activities within the area assigned. Maintains efficient billing flow, productivity, and customer satisfaction standards. Troubleshoots and resolves computer-related problems. Monitors accounts and initiates prompt follow-up action on aged AR to third parties. Actively reduces the time span from services provided to the date paid. Proactively monitors denials and escalates denial trends to revenue cycle leadership, payers, and departments. Reviews denial data, performs root cause analysis and recommends system and/or workflow optimization. Coordinates and manages receivables to assure that all accounts have appropriate (in compliance) billing and collection activity according to standards outlined in Hurley Standard Practices, insurance contracts, HMO contracts, or federal/state regulations. Supervises preparation of departmental reports, records, and statistics. Computes and maintains departmental reports including management reports regarding productivity and performance standards. Confers with departmental managers and supervisors to resolve accounts with outstanding balances, to understand the cause of account adjustments prior to approval, and to improve issues related to self-pay or managed care, such as charity care, ineligibility, and invalid/absent authorizations/referrals. Identifies and resolves problems relating to charge capture and late charges. Makes recommendations for system process improvements by actively monitoring billing and reimbursement activities. Communicates recommended changes by providing thorough, complete, and sufficient information and supporting documentation to maintain or improve billing and reimbursement efficiency. Meets regularly with third party payer representatives or vendors to present and resolve reimbursement, billing, and claim issues as well as communicates departmental objectives as necessary. Coordinates, monitors, refers, and recommends legal action/activity for uncollectible or aged accounts, bankruptcy proceedings, liens, and estates with Financial Counselors, legal collection specialists, revenue cycle attorneys, or external collection agencies as appropriate and necessary. Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.

Job Description Come join our awesome team as a Day Center Supervisor at the Senior Community Care of Michigan PACE clinic. We have great benefits and a great work environment! Senior Community Care of Michigan PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization. Job Highlights: 403(b) Retirement Plan; Career scholarships; Quality training, continuing career education and leadership programs; Medical, Dental and Vision Insurance Paid Time Off (Vacation, Holiday & Sick Days) Benefits with minimal to no cost to employees: Scholarships Employee Assistance Program (EAP) Wellness program Life insurance (with an option to purchase additional) Short term disability Loan program NEW! NetSpend option: 50% of wages after payday Ministry Program About the job: Pay: $18.20-$26.42 Monday-Friday 8:00 AM-4:30 PM The Day Center Supervisor Under the supervision of the Center Director, manages the daily operations of the Senior Community Care Adult Day Health Center in conformance with Center policies, procedures, and standards and all governing state and federal regulations. Responsibilities include the planning, coordination and implementation of all activities in the Adult Day Health Center as well as the oversight of the Day Center Workers Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent education and experience Certification in the state in which the program operates as a Certified Nursing Assistant (C.N.A.) Three (3) years' experience in a geriatric health setting minimum of two years of demonstrated successful supervisory experience. Proficiency with various business software, preferably Microsoft Office Must have a valid driver's license, proof of insurance and have means of transportation Must have medical clearance for communicable diseases and up-to-date immunization after having direct participant contact. Preferred Qualifications: Management experience preferred Essentials: Responsible for the operation of the Day Program, including participant care, activities, food services, facilities management and compliance with procedures, policies and regulations pertaining to the Adult Day Health Center. Directs, supervises and evaluates the performance of the Recreation Therapy and Activities Coordinators. Provides guidance, task assignment and oversight to C.N.A.s and Personal Care Attendants assigned to work in the Adult Day Health Center. In coordination with Personal Care Supervisor (PCS), ensures appropriate staffing of the Adult Day Health Center to provide participant care, activities, and food service. Assists in the development of organizational staffing patterns and position descriptions for assigned staff. In consultation with the Center Director and other management staff, develops and implements policies, procedures and standards for the Adult Day Health Center. Communicates changes to staff, monitors outcomes and makes changes as needed. Interviews and recommends for hire, staff reporting directly to the Day Center Service Supervisor. Provides for orientation, ongoing training and competency evaluation of staff working in Adult Day Health Center according to program needs, and state and federal regulatory requirements. Ensures that the job responsibilities, authorities and accountabilities of all direct reports are defined and understood Senior Community Care of Michigan - PACE: Senior Community Care of Michigan - PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization. PACE is a Program of All-Inclusive Care for the Elderly. Our team members include clinical professionals, housekeepers, maintenance associates, and culinary employees among others. Unlike some clinical environments, PACE centers offer employees flexible work schedules, with most positions only requiring occasional weekends. Team members have an opportunity to get to know their patients and build meaningful relationships. Our Senior Community Care of Lansing, MI, values our staff and residents at the highest level. In the capital city of Michigan, staff call a vibrant, diverse, and bustling city their home. Our PACE program allows for more standard working hours than is usual with elder care careers, and we foster a work-life balance by offering employees paid-time off benefits as part of our comprehensive benefits package, as well as creating moments of appreciation in the workplace throughout the year. Come join us at SCCMI, and see why VOANS has been voted by employees as a Great Place To Work the past 4 years running. In our 2022 Great Place to Work survey, employees said their work has a special meaning: this is not “just a job”. At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Start with a job, stay for a career. For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work. We are currently looking for a Service Supervisor to join our on-site operations team to help support a positive experience for our residents. What are the responsibilities of a Service Supervisor? Manage maintenance staff by setting direction, priorities, and schedules Maintain and execute a preventative maintenance program that minimizes emergency repairs and services Maintain community inventory, monitor purchase orders, and approve invoices Ensure maintenance work orders are completed to the highest standards of quality, efficiency, and safety Ensure apartment units are ready for new move-ins by conducting inspection and quality control Meet with team members on a regular basis to discuss strengths and development opportunities Interview and hire qualified candidates in conjunction with the Community Manager Take initiative to work alongside the team as necessary to achieve goals Evaluate and manage contractor projects upon completion to ensure high quality and contract compliance Ability to successfully perform and train the following technical skills: diagnosing and solving air conditioner and furnace issues, troubleshooting for ancillary services, advanced plumbing tasks, drywall replacement, appliance repair and installation, carpentry work, window installations, advanced electrical issues and thorough understanding of schematic and wiring diagrams, and installation and repair of ceramic tile and vinyl May be part of the on-call rotation as needed and available after-hours for emergency needs What are the role requirements? Previous leadership experience is required Strong experience in multi-family property maintenance is preferred Must have extensive knowledge of maintenance safety guidelines and procedures and OSHA regulations EPA certification is required (If you do not hold an EPA certification you are required to obtain it within 120 days of your start date via company paid training) HVAC experience is strongly preferred CPO Certification and pool chemistry and maintenance skills are preferred Ability to prioritize and delegate multiple tasks in a fast-paced environment Must possess exceptional customer service and communication skills Must possess excellent organizational and time-management skills Ability to use various technologies for online training and administrative purposes Must be willing to respond to emergencies after normal business hours Able to effectively and professionally communicate with residents and co-workers Basic computer skills and comfort learning software, apps, and programs Have reliable transportation and valid driver's license What's in it for you? Comprehensive benefits package, including 401(k) with company match On the job training and development Generous paid time off programs Competitive compensation plan with bonus opportunities Great work environment Opportunities for advancement Discounted apartment home Grow a Career with Edward Rose & Sons! Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business. Our Mission, Vision, and Values: We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.

Responsibilities & Qualifications RESPONSIBILITIES * Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems. * Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures. * Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight. * Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance. * Ensure compliance with DoD Instruction 8520.03, Identity Authentication for Information Systems, validating appropriate access authorization to systems, data, and network resources. * Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management. * Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes. * Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture. REQUIRED QUALIFICATIONS Experience * Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines. * Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams. Certifications * Must have a DoD 8570.01 IAM Level I baseline certification: * Certified Authorization Professional (CAP) * Certified Network Defender (CND) * Cloud+ * GSLC * Security+ CE * Healthcare Information Security and Privacy Practitioner Clearance * Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance. Overview We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations) * Type of environment: Office Environment * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. * Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret Clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Responsibilities & Qualifications RESPONSIBILITIES Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems. Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures. Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight. Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance. Ensure compliance with DoD Instruction 8520.03, Identity Authentication for Information Systems , validating appropriate access authorization to systems, data, and network resources. Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management. Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes. Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture. REQUIRED QUALIFICATIONS Experience Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines. Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams. Certifications Must have a DoD 8570.01 IAM Level I baseline certification: Certified Authorization Professional (CAP) Certified Network Defender (CND) Cloud+ GSLC Security+ CE Healthcare Information Security and Privacy Practitioner Clearance Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance. Overview We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations) Type of environment: Office Environment Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret Clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Position OverviewThis is a high impact position within our business, we are seeking a person that has technical experience and will thrive in the culture of our organization. The Assistant Water Mitigation Supervisor is responsible to implement the process improvement and practices across the organization as well as ensuring company policies, industry standards, compliance and regulatory requirements are followed. The Assistant Water Mitigation Supervisor supervises the Water Mitigation Team and ensures water mitigation and customer experience standards are met. Ultimately, we'll trust you to help us remain compliant, efficient and profitable during business. The Assistant Water Mitigation Supervisor leads and motivates the water mitigation team, finding ways to increase quality of customer experience and implement best practices across all levels. Job Responsibilities Responsible for the production, procurement, and planning of daily operations Ensures timely, compliant and accurate management of work order processes, business information, and licensing management ensuring the company's processes remain legally compliant Participates with Operations Manager in development of operational and business strategies, supporting the CEO or Owner's vision and process ideals Conducts onsite field evaluations for compliance for licensing, vehicle, regulatory, EHS, Safety, DOT, quality and company policies. Escalates opportunities for improvements/corrections directly to ownership. Coordinates with sales management team to deliver on commitments to customers. May be involved in the sales process on selected accounts Provides direct support to office personnel, technicians, and sales associates regarding customer escalations, technical questions and support, and standard operating procedures. Oversees and reviews daily operational and compliance metrics, as well as the escalation, tracking, and resolution of issues Supervises production staff members, estimators and claims coordinators Influences selection of vendors and manages ongoing vendor relationships Communicates with all relevant employees to ensure delivery times are met Communicating process changes to relevant parties to ensure a successful business Coordinates activities that affect operational decisions and business requirements Ensuring that health and safety regulations are followed Improve operational management systems and processes and provides training for new initiatives and technology launches Manages the growth and success of the team, providing guidance to employees Managing internal assets of the company such as equipment, materials and supplies Monitors KPIs- production quality standards and ensures process safety standards are met Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis Reviewing workloads and manpower to ensure targets are met. May train and supervise staff Job Requirements 3-5 years equivalent experience in similar role Ability to effectively present training and/or information, respond to questions from groups of managers, employees, customers, and clients verbally and/or in writing Valid driver's license and a satisfactory driving record Skilled in using computers or necessary technology to include Microsoft Office products such as Word, Excel, Outlook, PowerPoint Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations 3-5 years experience as a lead water technician preferred Ability to work closely with, influence, and hold senior leaders accountable to resolving issues or capitalizing on opportunities Ability to engage and motivate others to drive results Ability to manage time and workload effectively Ability to work in a team environment Excellent problem solving and communication skills, written and verbal Experience in Negotiating with suppliers/sub-contractors/vendors Familiarity with business and financial principles Knowledge of organizational improvement Strong Leadership- Proven ability and work experience as Assistant Water Mitigation Supervisor or similar role Outstanding organizational skills Understanding of organizational behavior and knowledge of the restoration industry IICRC Water certification Physical Demands and Working ConditionsThe physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent must be prepared to: Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required. Express or exchange ideas with others and receive and act on detailed information given. For safety reasons, respirators, which are used in certain situations, must be able to seal to your face. Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Compensation: $28.00 - $30.00 per year Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

$5000 SIGNING BONUS

FIND A CAREER THAT MAKES A DIFFERENCEWITH A JOB AT THE Y! Now Hiring Welcome Center Supervisor at the Carl's Family YMCA YMCA Employee Benefits FREE Family Membership & Discounted Access to Programs Flexible Scheduling Family-friendly Work Environment Employee Assistance Program & Retirement Plan General Function The Welcome Center Supervisor supports all aspects of a high-quality YMCA user experience. The Welcome Center Supervisor will train, manage and schedule for the Member Experience Team. The Welcome Center Supervisor is responsible for providing assistance to YMCA members, prospective members and guests at all times exhibiting excellent communication and customer service skills upholding the member experience standards. Education/Experience/Training/Certifications A high school diploma, administrative and supervisory experience, and excellent communications skills required. Must possess the ability to follow through on requests, meet deadlines, manage multiple priorities, and provide the highest level of customer service. Must be available to work early mornings, nights, weekends, and/or holidays with a minimum of one evening, one early morning, and one weekend per month. Position Benefits Paid Time Off and 10 Paid Holidays Medical, Dental, Vision, Life, and AD&D Insurance Short-term/Long-term Disability and Flexible Spending Account Job Duties & Responsibilities Provide exceptional customer service at all times to members and staff. Manage the interviewing, hiring, and training of Member Experience Team. Support the management of the Member Experience Team's schedule and ensure adequate staffing at all times, with assistance from the Associate Executive Director. Track all inquiries, follow up calls, tours, sales and guest visits in prospect management systems as assigned. Assist with all aspects of membership sales, terminations and exit interviews, including making new member and NSF phone calls. Meet monthly sales goals. Work nights, weekends and closeouts required. Support the development and/or coordination of special events, presentations, seminars, and membership promotions within the community. Make sure event calendar is up to date with member engagement events. Personally lead the member experience by working at the Welcome Center at least 20 hours/week. Serve as back-up to the Business Office Manager and perform business office duties at other branches as needed. Serve as an Shift Lead (4-hour shift) up to 3 times per week. Abilities & Skills Ability to participate in all physical aspects of the position. Ability to sit and stand from a seated position when interacting with members. For more opportunities to join our team, please visit the YMCA of Metropolitan Detroit's career page (ymcadetroit.org/careers).

Job Overview:Operations Supervisor - Lansing, MICDL A Preferred The Operations Supervisor is responsible for supervising and coordinating activities of delivery drivers and warehouse workers in a warehouse distribution center that includes ordering, receiving, storing, inventorying, and shipping materials, supplies, tools, equipment, and parts. Shift and Schedule5:00am until finished Monday - Friday Flexibility to work weekends as needed is required Responsibilities Responsible for the direction, coordination and evaluation of all warehouse / distribution activities for assigned warehouse workers / loaders and drivers / routes. Ensure proper execution and implementation of all policies procedures with regard to picking, packing, shipping, receiving, inventory management, and distribution. Supervise a team of delivery drivers, warehouse workers, and loaders. Ensure accurate deliveries and excellent customer service. Train and evaluate warehouse staff on effective inventory techniques and daily tasks. Supervise the planning and scheduling of company transport vehicles to maximize revenue producing opportunities and minimize downtime and excessive overtime. Monitor the team to ensure vehicles and other equipment are well maintained and that related repairs and safety issues are addressed in a timely manner. Ensure that optimal inventory levels of full goods are maintained in order to fulfill daily sales needs. Conduct physical counts of inventory and reconcile floor counts and inventory shipments. Ensure compliance with safety codes, policies, and procedures of the Company and standards established by OSHA, FDA, and DOT. Total Rewards:$70,500 - $85,000 / year Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more!Annual bonus based on performance and eligibility Requirements:High school diploma or general equivalency diploma (GED) preferred 3 years of demonstrated leadership experience in warehouse/distribution center Ability to lift-up to 50 lbs repeatedly Proficient in Microsoft Office and SAP preferred Company Overview:Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A. I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp. com in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.

**Help at Home is hiring a Client Service Supervisor!** **This is a hybrid role with 4 days in-office, 1 day work from home per week.** The Client Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care. **_Essential Duties/Responsibilities:_** + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources. + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. _This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above._ **_Education and Experience:_** + At least 18 years of age. + High school diploma or GED required. Bachelor's degree preferred. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other requirements pursuant to state or local rules as applicable. **_Required Skills and Abilities:_** + Excellent organizational skills; ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. **_Travel Requirements:_** + Regular travel on a daily or weekly basis required, even in inclement weather. **_Physical Requirements:_** + Ability to move, transport, or position up to 50 pounds. + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. _Data Security and Privacy Statement:_ _At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties._ _We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us._ _Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information._

**Responsibilities & Qualifications** **RESPONSIBILITIES** + Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems. + Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures. + Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight. + Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance. + Ensure compliance with DoD Instruction 8520.03, _Identity Authentication for Information Systems_ , validating appropriate access authorization to systems, data, and network resources. + Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management. + Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes. + Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture. **REQUIRED QUALIFICATIONS** **Experience** + Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines. + Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams. **Certifications** + Must have a DoD 8570.01 IAM Level I baseline certification: + Certified Authorization Professional (CAP) + Certified Network Defender (CND) + Cloud+ GSLC + Security+ CE + Healthcare Information Security and Privacy Practitioner **Clearance** + Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance. **Overview** We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations) + Type of environment: Office Environment + Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: Less than 10% **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** U.S. Citizen Secret Clearance **OTHER DUTIES** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. **Job Locations** _US-VA-Fort Belvoir | US-MI-Battle Creek | US-OH-Columbus | US-PA-New Cumberland | US-OH-Dayton_ **ID** _2025-8544_ **Category** _Information Technology_ **Type** _Regular Full-Time_

Job Description $5000 SIGNING BONUS Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays. General Statement: Under the direction of the Director of Adult Services performs supervisory and professional tasks in staff development, supervision, case consultation and management for program area, ensures compliance with contractual obligations and any and all obligations identified by the federal government relevant to the peer support program or OBRA. Performs related work as required. Minimum Requirements: Master's in Social Work with the Michigan Master's Level Social Worker (LMSW) or (LLMSW) credential, Clinical. Willing and able to supervise LLMSWs and LLBSWs as requested AND three (3) years experience working with adults and/or children and families who have a diagnosis of Intellectual/Developmental Disabilities or Dual Diagnosis. OR Master's in Psychology with the Michigan Limited License Psychologist (LLP) or (TLLP) credential AND three (3) years of experience working with adults and or children and families who have a diagnosis of Intellectual/Developmental Disabilities or Dual Diagnosis. OR Master's in Counseling with the Michigan License Professional Counselor (LPC) or (LLPC) credential AND three (3) years of experience working with adults and/or children and families who have a diagnosis of Intellectual/Developmental Disabilities or Dual Diagnosis. Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Preferences: Experience working in or with the residential system of care for persons with Intellectual/Developmental Disabilities. Experience working in an electronic medical record. Veterans must submit Form DD214 to determine eligibility for Veterans' Preference Interested applicants must clearly show they meet the minimum qualifications BARGAINING UNIT: NON-UNION FLSA STATUS: EXEMPT Monday- Friday 8:00 am- 5:00 pm

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.

$5000 SIGNING BONUS Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays. Minimum Requirements: Educational Requirements License Requirements Year(s) of Experience Master's in Social Work Michigan Master's Level Social Worker (LMSW) credential, Clinical Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders. Willing and able to provide supervision of LLMSWs and LLBSWs. Master's in Counseling or related field such as Psychology or Social Work. Michigan Licensed Professional Counselor (LPC) credential Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders. Must meet one (1) of the following requirements: LPC started acting as a counseling supervisor for the first time on or before January 1, 2013, has completed training the function of counseling supervision, and acquired not less than 3 years of post-master's practice in counseling. LPC started acting as a counseling supervisor for the first time after January 1, 2013, and before May 5, 2022, has completed training in the function of counseling supervision that satisfies the requirements of R 338.178 (2) of the Counseling Administrative Rules, and acquired not less than 3 years of post-master's practice in counseling. LPC started acting as a counseling supervisor for the first time on or after May 5, 2022, completed training in the function of counseling supervision that satisfies the requirements of R338.178 (2) of the Counseling Administrative Rules, and acquired not less than 5 years post-master's practice in counseling. LPC currently holds the Approved clinical Supervisor (ACS) credential from the CCE. Additional Requirements: Knowledge of a variety of evidenced based practices; Michigan Certification Board for Addiction Professionals (MCBAP) credential of Certified Clinical Supervisor (CCS) or Certified Advanced Alcohol and Drug Counselor (CAADC) OR obtain a development plan within 3 months of hire. Must be willing to work flexible hours including evenings, weekends, and holidays. As THIRD PARTY insurance may be billed by this position in accordance with professional scope of practice, employee must meet and retain 3rd party payer requirements. Must obtain/ retain MDHHS qualifications as a Child Mental Health Professional. Must have a valid Michigan driver's license, current automobile insurance and own transportation or the use of a vehicle during working hours. Must have the ability to physically perform the tasks. Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Preferences: Training and/or certification in evidence-based practices. Minimum of 1 year previous supervisory experience. MCBAP Certified Clinical Supervisor Credential or registered CCS Development Plan. Clinic Hours will be 8:00 am- 8:00 pm Monday - Thursday, and Friday - Saturday 8:00 am- 12:00 pm