Service Manager
Service supervisor job in Jackson, MI
Service Manager - Commercial Roofing
$100k + Commission
Jackson, MI
Become the Face of Commercial Roofing At a Trusted Midwest Contractor
This is a unique opportunity to lead the growth of service at a company with a longstanding history in the Midwest. You will have the autonomy to drive success, with a clear path to Service Director.
You will be rewarded for the impact you have, with a commission based on the P&L of your department.
Company Overview
A long-established commercial roofing contractor in the Jackson, MI area is known for its decades-long reputation for quality, safety, and reliability.
The company provides full-service roofing solutions for commercial, industrial, and institutional clients, including new installations, re-roofs, repairs, and ongoing maintenance.
With certified crews, strong safety standards, and a tech-enabled roof-asset management system that helps clients track the condition of their roofs over time, the organization operates as a trusted, long-term partner rather than a one-off contractor.
Want to find out more?
APPLY today - if you do not feel comfortable submitting your resume yet and would prefer to have a confidential chat, reach out to me via:
jude@roofingtalentamerica
**************
WIP Scheduler _Supervisor
Service supervisor job in Marshall, MI
Responsibility:
Production Order & WIP Management:
Monitor and control production orders and WIP (work-in-process) across manufacturing lines to ensure alignment with production schedules and material availability.
Troubleshoot and maintain system accuracy related to production order creation, execution, and closure in MES and ERP systems.
Material & Inventory Control
Oversee overdue material tracking and resolution, ensuring timely availability to support production continuity.
Manage auxiliary materials ordering, warehousing, and distribution logistics to maintain efficient production support.
Perform daily material reconciliation, ensuring system records match on-site material/product status through accounting and physical verification.
Lead and coordinate weekly, monthly, quarterly, and annual inventory audits to ensure accuracy and compliance.
System Data Accuracy & Process Automation
Maintain and update MES and ERP master data, including BOMs, routings, and material records.
Utilize an interactive platform for sharing accounting and operational indicators, including: WIP tracking
Variance adjustments
Work order performance
Material usage and discrepancies
Monitor system integration and escalate discrepancies for resolution to maintain data integrity.
Process Improvement & Standards Enforcement
Investigate and identify root causes of long-term or recurring issues in material control, production execution, and inventory accuracy.
Continuously refine end-to-end material lifecycle processes - from work order issuance to accounting closure and inventory reconciliation - tightening standards and enforcing daily compliance.
Promote automation and intelligent system improvements, reducing manual processes and increasing reliability of data and reporting.
Operational Accountability
Manage scrap account processes, ensuring proper documentation, evaluation, and accounting.
Support system troubleshooting on the production line related to order processing or master data errors.
Act as a cross-functional liaison between production, planning, warehouse, and IT teams to ensure operational alignment and rapid issue resolution. Provide training for Ford colleagues for all above activities & procedure establishment
Experience and Skill requirements:
Bachelor's degree in Industrial Engineering, Manufacturing Systems, Supply Chain Management, or related field.
3+ years of experience in a manufacturing operations, production planning, or inventory control role. Proficiency in ERP (SAP, Oracle, etc.) and MES systems. Experience with Power BI, RPA, or similar data automation/reporting tools. Strong analytical, organizational, and troubleshooting skills.
Able to skillfully use Excel, PPT and other office software;
Operations Supervisor
Service supervisor job in Battle Creek, MI
At WK Kellogg Co, we exist to create joy and connection to inspire Gr-r-reat days. We believe that doing good is always good for business and we have stood for this since Kellogg Company was founded more than 119 years ago. We are passionate about doing our part to make nutritious foods, create social connectivity and respect natural resources. Together, these actions create positive progress for people and the planet - today and for years to come. We have big plans for how we are going to accomplish this, and we would love for you to join us in this effort.
As an Operations Supervisor in our Battle Creek, MI facility, you will be responsible for the efficient day-to-day operation of the warehouse, supervising warehouse personnel and achieving daily production goals. This role will be fast paced, agile, and flexible to business needs as you play a key role in delivering warehouse programs and processes essential to our plant operations!
Have a passion for jumping in and keeping things moving? Let's talk! You will develop and motivate teams, be the go-to person for immediate leadership relief, and work on a variety of projects that identify opportunities to work more efficiently and effectively produce great food.
HERE'S A TASTE OF WHAT YOU'LL BE DOING
* Safety First! - From your first day, you will start training to get up to speed on following company Safety Rules and Good Manufacturing Practices. No injuries here!
* Let's Get it Done! - Coordinate warehouse activities (via: SAP/DLX, AGV and VeriLogic Systems) to ensure efficient operation at minimum cost while maintaining compliance with materials handling procedures.
* Data Management? - You know it! To the tune of ensuring workforce management, Tracking and Tracing, streamlining cost savings and ensuring production support.
* Go, Team, Go! - You will be in daily contact with Logistics Technician, Inventory Control, Materials Coordinators as well as outside transportation personnel. Talk about an opportunity to establish strong partnerships with different departments across the plant!
* Driving Efficiency - Use problem - solving skills and root cause analysis to resolve or mitigate source of Loss. You'll take particular care in identifying opportunities and come with a solution for success with the mind set of reducing cost and/or inefficiencies.
YOUR RECIPE FOR SUCCESS
* High School Diploma or General Education Diploma (GED) required
* 1 - 3 years of supervisory experience highly preferred
* Working knowledge of shipping and receiving concepts, practices, and procedures
* Extensive ability to utilize available information and quickly problem solve
* Effective communication (both written and verbal)
* Strong proficiency in the Microsoft Office Suite
* Ability to learn and use a Warehouse Management System (WMS)
* Ability to work with employees at all levels of the organization
* Experience with SAP/DLX OR applicable inventory location system
* Demonstrated ability to lead and motivate others and work with employees at all levels of the organization.
Salary Range: $73,440 - $96,390
Salary pay ranges are determined by role and level. Within the range, the successful candidate's starting base pay will be determined based on factors including job-related skills, experience, certifications, qualifications, relevant education or training, and local market conditions.
At WK Kellogg Co, our success depends on our most vital asset - our people. That's why we're committed to providing you with benefits and programs that support your Total Health and your journey to be and feel your best - physically, financially, emotionally, and socially. Although subject to change, the below are the benefits currently offered in association with this position:
* Incentive Plan bonus eligibility
* Health, dental and vision insurance
* Savings and Investment Plan with Company match and contribution
* Paid Time Off (includes paid sick time)
* 11 Paid Holidays
* Employee Stock Purchase Program
* Life Insurance, AD and D Insurance and STD/LTD
* Tuition reimbursement, adoption assistance for eligible employees
* Employee recognition program
The above offerings are subject to the terms of WKKC policies, which will control in the event of a conflict with the above descriptions
Our comprehensive and competitive benefits not only deliver value to you and your family, but also offer choice to meet your unique needs and knowledge to empower confident decision-making.
ABOUT WK KELLOGG CO
At WK Kellogg Co, we bring our best to everyone, every day through our trusted foods and brands. Our journey began in 1894, when our founder W.K. Kellogg reimagined the future of food with the creation of Corn Flakes, changing breakfast forever. Since then, we have embraced the same spirit of innovation and entrepreneurship in everything we do, channeling our founder's passion and commitment to creating high quality and delicious products while fostering communities. Our iconic brand portfolio includes Frosted Flakes, Rice Krispies, Froot Loops, Kashi, Special K, Raisin Bran, Frosted Mini Wheats, and Bear Naked. With a presence in the majority of households across North America, our brands play a key role in enhancing the lives of millions of consumers every day, promoting a strong sense of physical, emotional and societal wellbeing. Our beloved brand characters, including Tony the Tiger and Toucan Sam, represent our deep connections with the consumers and communities we serve. For more information, visit ******************
If we can help you with a reasonable accommodation throughout the application or hiring process, please email **************************
THE FINER PRINT
The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.
WK Kellogg Co is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
For US applicants:
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.
Let's create gr-r-reat days,
WK Kellogg Co Recruitment
Nearest Major Market: Niles
Nearest Secondary Market: South Bend
Customer Service Manager
Service supervisor job in Lansing, MI
Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Opportunity summary: As a Customer Service Manager (CSM), you will define the strategy and business plan for front end operations, manage and lead customer service teams, and support strategic initiatives for the plant and the company. As a CSM, you will partner with production, shipping, executive management, and customers to achieve optimal customer satisfaction.
How You Will Impact Smurfit Westrock
* Partner with production, shipping, maintenance, and scheduling teams to review product backlog and production performance to identify opportunities to optimize functional efficiencies
* Review invoicing and A/R communications to proactively identify and resolve discrepancies
* Balance production workload volume across plants in partnership with Production Planners and leadership when appropriate to support customer needs
* Report out production status and forecast daily with production leadership and team to ensure customer needs are being met
* Serve as an escalated point of contact for customer issues by supporting Customer Service Representatives with issue remediation and communication with customers as necessary
* Participate in projects supporting plant and/or companywide strategic initiatives (e.g. margin enhancement efforts, overall equipment effectiveness efforts) by providing critical customer service expertise and insight to inform decisions and recommendations
* Continuously communicate with Customer Service Representatives, manufacturing partners, and sales to align on the current state and ensure operational efficiencies are achieved to meet customer needs
* Provide ongoing coaching and feedback to Customer Service Representatives to enhance their performance and support their career growth and objectives
* Conduct annual performance reviews to drive enhanced performance and build capability in team of Customer Service Representatives
* Coach and guide Customer Service Representatives to effectively support customers and resolve customer issues
* Lead training for customer service representatives on specific topics or best practices to enhance their understanding and performance
What You Need To Succeed
* High School diploma or G.E.D. required; degree is preferred
* Must have 5+ years of customer service-related work experience
* Previous experience in manufacturing industry is preferred
* Ability to drive organizational change, requiring strong leadership, change management expertise, and the ability to motivate and guide teams through transitions, ensuring successful implementation and adoption
* Proven track record of building relationships, customer service, and negotiations
* Ability to adapt communication and interpersonal style to engage and influence a variety internal and external partners
* Inspire others to develop themselves and seek out continuous learning opportunities by serving as a coach, role model, and mentor
* Demonstrate a customer-oriented mindset and ability to operate with customers' best interests in mind Strong written and verbal communication skills to understand requests and problems, inform on status, and negotiate solutions
* Ability to simplify and solve simple to complex issues with focus on root cause and quick solution development
* Demonstrate collaboration and teaming skills across functions to resolve issues and achieve organizational goals
What We Offer
* Corporate culture based on integrity, respect, accountability, and excellence.
* Comprehensive training with numerous learning and development opportunities.
* An attractive salary reflecting skills, competencies, and potential.
* Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more!
* A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Supervisor, Field Service
Service supervisor job in Greenville, MI
Greenville, MI
Are you a problem-solver with a knack for efficiency? At Point Broadband, we're looking for a dedicated Field Service Supervisor to help streamline our processes and ensure everything runs smoothly behind the scenes. At Point Broadband, we are proud to provide exceptional broadband services to rural communities and small towns. If you're detail-oriented, proactive and ready to make an impact in the fast-paced world of broadband, bring your skills to a team that's shaping the future of connectivity!
Summary:
This position oversees and manages the daily operations of field service teams, ensuring efficient delivery of services to customers. This role involves coordinating technician schedules, ensuring the timely and accurate installation, maintenance, and repair of telecommunications equipment, and ensuring compliance with safety and regulatory standards. The supervisor also works to resolve operational issues, maintain customer satisfaction, and track performance metrics, while fostering team development and training. Effective communication with customers, management, and vendors is essential for successful service delivery and problem resolution.
Duties and Responsibilities:
Essential duties and responsibilities include but are not limited to those listed below:
Supervise installation/repair Customer Service Technicians to ensure compliance with company guidelines regarding all key performance indicators (KPI's) including quality, customer service, safety, work-order completion and closeout, and productivity requirements.
Assist in training Customer Service Technicians on fiber-based and fixed wireless broadband services.
Assist in the development of technicians and keeps abreast of the most current technology in the broadband industry.
Schedule technicians so coverage is at a maximum during peak hours to maintain prompt service.
Maintain compliance with industry standards such as NJUNS, 811, etc.
Assure that any errors in installation or service are promptly resolved.
Maintain accurate time and attendance reporting.
Assist in developing, recommending and administering technical operations policies and procedures and maintains regular quality audits for compliance.
Effectively communicate with customers, management, employees and installation and service partners (contractors).
Assist in the development and management of the department's operating budget in accordance with corporate guidelines.
Assist in the interview/hiring process, coaching, counseling and ongoing review process for technician positions and administer discipline consistent with corporate polices.
Work with managers, supervisors and employees to promote a positive attitude and good employee morale.
Maintain a professional appearance and appropriate behavior at all times.
Maintain good attendance.
Other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High school diploma or GED required.
Three to four years of experience and related associate's degree, or equivalent combination of experience, training, and education.
Experience must include;
Fiber splicing and fiber restoration and/or fixed wireless broadband experience.
Supervisory or management experience preferred.
Computer Skills
Word processing, spreadsheets, Internet software, email, database software
Physical Demands/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to talk, hear, and communicate effectively.
Ability to work while standing most of the time.
Ability to walk or work over all types of terrain, in all types of weather.
Ability to carry tools and equipment including gaffs, ladders, and tool belts.
Ability to work in tight spaces while bending, twisting and reaching.
Ability to climb poles using gaffs hooks and climbing belts.
Ability to carry, climb and operate extension ladder (approx. 28' & 75lbs)
Ability to differentiate between assorted sizes and colors of wires.
Ability to perform work in elevated places (i.e., roofs and utility poles)
Ability to use drills, hammers, wrenches, screwdrivers and other hand tools.
Ability to work with small components.
Ability to use close vision, peripheral vision and adjust focus.
Ability to work in poorly vented areas such as attics, in extreme temperatures.
Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp.
Ability to lift up to 90 pounds.
Physically able to operate computer equipment and test equipment.
Ability to work in environments that may have dust, dirt, noise, insects and cleaning solutions.
Ability to work safely near power lines and electrical equipment.
Ability to drive Company vehicles in a safe manner.
Must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position.
Benefits:
Medical (3 plans to choose from), Dental and Vision
Short Term Disability
Flexible Spending Accounts
Company Paid Life as well as Voluntary policies
401(k) with generous company match
Paid Time Off
Share the Care Paid Time Off
Paid Holidays
Uniform/Boot allowance *Applicable by Position*
Cell Phone Allowance *Applicable by Position*
Career Progression Opportunities
Discounted Broadband Services *Where Applicable*
Airline Service Supervisor
Service supervisor job in Lansing, MI
Job Details Avflight Lansing - Lansing, MI Full Time High School/GED Equivalent AnyDescription
General Purpose of Job:
Serves as a working shift Supervisor for daily operations. Directs, trains, and coordinates an assigned shift for services provided to airlines and charter aircraft. Lead by example, exemplifying integrity, professionalism and excellent communication skills. Motivate to achieve results while leading people fairly and with respect. Must be totally committed to the importance of serving the customer and have an excellent customer service focus.
Duties:
Plans, organizes, directs, and participates in the Ramp Services operations for both contracted commercial flights and charter aircraft. Service operations include passenger check-in, security screening; baggage transfers to and from aircraft, aircraft deicing, aircraft cleaning, lavatory services, and aircraft power unit hookups.
Directs and trains assigned Agents. Training includes new employee training and on-going in-service training, including monthly compliance and yearly safety training. Maintains required training records.
Implements departmental policy as directed for operations. Advises the Station Manager on policy issues, including making recommendations and decisions as appropriate and developing more efficient methods of operations as needed.
Coordinates Services activities with air carrier personnel, station managers, and representatives of the Transportation Security Administration (TSA) as required for assigned shift.
Participates in the operation and training of various types of equipment, including, but not limited to, aircraft loading bridges, baggage tugs and carts, belt loaders, electric carts, lavatory carts, portable water carts, air starts, towbars and portable stairs in and around aircraft. Ensures equipment is maintained in good working order at all times.
Ensures compliance with current Federal Aviation Administration (FAA) and TSA security regulations, airline corporate rules and regulations, directives and procedures. Implements necessary changes in operations as directed. Attends regular and as-needed meetings.
Maintains emergency checklists and supplies.
Prepares and submits verbal and written reports related to service activities and Agents as required.
Updates Multi-User Flight Information Display System (MUFIDS) as required.
Coordinates communications between Airport, airline dispatch personnel and flight captain, including, but not limited to, information related to passenger manifests, weight/balance, fueling requirements, on/off times, uplift, flight release and weather packages.
Handles other business related responsibilities involving billing, correcting/updating payment data, collecting payments, cash handling, ordering supplies and other similar duties
Perform other duties as assigned
Qualifications
Qualifications:
Must be 18 years or older
High School diploma or GED equivalent
Must pass background check, pre-employment drug test and obtain security clearance
Must have authorization to work in the U.S.
Must have valid Driver's license
Relative airline or aviation experience
Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
Excellent communication skills
Ability to push/pull/lift 50 lbs. for extended periods of time
Ability to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Competency/Behavioral Requirements:
Be pleasant with others on the job and display a good-natured, cooperative attitude
Be reliable, responsible, and dependable, and fulfill obligations
Strong attention to detail
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
Willingness to take on responsibilities and challenges
Be sensitive to others' needs and feelings and be understanding and helpful on the job
Physical Demands:
Must be able to carry 50-pound suitcase from the floor to 18 inches and carry 50-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment:
Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.
Other Knowledge and Skills Requirements :
To be successful in this field, one must possess excellent oral and written communication skills, interpersonal skills, superior problem solving skills, great leadership skills, good administrative skills, very assertive, impeccable follow through, and very flexible in their schedule. Must be motivated, goal-oriented, lead by example, open minded, and have the ability to analyze, evaluate, and implement rules, handle customers and employees well and work well under pressure. The Airline Supervisor must have a genuine passion in providing customer service and have the ability to manage his/her time, particularly when he/she may be required to work for flexible hours.
Contact Center Supervisor - SME
Service supervisor job in Lansing, MI
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families.
+ Hires, trains, coaches, counsels, and evaluates the performance of direct reports
+ Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service
+ Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures
+ Facilitates and participates in staff training
+ Participates in staff meetings and clinical conferences
+ Supports quality and risk management to meet call center target metrics
+ Ensures complete and accurate documentation in case management system (CMS)
+ Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations
+ Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions
+ Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained
**Minimum Qualifications**
+ Master's degree in social work and Family Therapy, Counseling, or other human services field
+ Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred.
+ Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable
**Other Job Specific Skills**
+ Must be a U.S. Citizen
+ Knowledge of mandated procedures for child and elder abuse situations
+ Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults
+ Exceptional written and verbal communication skills
+ Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm
+ Excellent organization and time management skills
+ Comply with all HIPAA regulations
+ Ability to obtain a Public Trust clearance
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
**Physical Requirements**
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$62,200 - $96,000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Client Service Supervisor
Service supervisor job in Battle Creek, MI
Help at Home is hiring a Client Service Supervisor! This is a hybrid role with 4 days in-office, 1 day work from home per week. The Client Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
Essential Duties/Responsibilities:
* Maintain elements of the assigned clients' files, and all related paperwork.
* Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records.
* Assigns homecare aides based on the client's overall needs and Plan of Care.
* Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team.
* Proactively communicates schedules and changes with clients, home care aides, referral sources, and management.
* Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties.
* Prepares and submits routine departmental reports as required.
* Records and maintains accurate documentation of the client's condition and overall service.
* Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships.
* Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents.
* Provides education and coaching on changes to a client's Plan of Care.
* Maintains positive working relationships with clients, homecare aides and referral sources.
* Ensures compliance with local, state and federal laws as well as with Company policies and procedures.
* Performs other related duties as assigned.
This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
Education and Experience:
* At least 18 years of age.
* High school diploma or GED required. Bachelor's degree preferred.
* Current PPD, or Chest x-ray if applicable.
* Medicaid, Waiver, or Home Healthcare experience preferred.
* Other requirements pursuant to state or local rules as applicable.
Required Skills and Abilities:
* Excellent organizational skills; ability to multitask and manage multiple responsibilities.
* Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals.
* Strong problem-solving skills; ability to deal with conflict in a professional manner.
* Ability to multitask and manage multiple responsibilities.
* Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.
* Basic computer literacy and typing skills.
* Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.
Travel Requirements:
* Regular travel on a daily or weekly basis required, even in inclement weather.
Physical Requirements:
* Ability to move, transport, or position up to 50 pounds.
* Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
* Ability to communicate effectively and clearly with others to exchange information.
Data Security and Privacy Statement:
At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.
We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.
Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.
Cookie Baker and Customer Service Night Shift
Service supervisor job in Brighton, MI
This is for the night shift with typical hours 6pm-12am, but we're flexible!
Monday-Thursday expect to close at 11pm. Friday and Saturday close at midnight.
This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September!
Come make cookies every day- our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important.
Bakers will be cross-trained so they also interact with customers and fill orders. We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with
customers and make their day!
Many of our bakers have no previous baking experience but enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends! Hiring immediately!
Patient Financial Services Supervisor
Service supervisor job in Flint, MI
GENERAL SUMMARY: Supervises and coordinates work assignments related to back-end billing functions, including facility third-party payer billing, insurance, and self-pay follow-up, cash operations, and denial management. Plans, controls, and implements departmental policies and procedures to affect the orderly flow of accounts from Discharge Not Billed (DNB) to payment in full. Participates in quality assessment and continuous quality improvement activities. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.
SUPERVISION RECEIVED: Works under the general supervision of the departmental director or designee who assigns and checks work for conformance with established policies and procedures.
SUPERVISION EXERCISED: Exercises full supervision over personnel engaged in billing, collections, cash posting, and activities and maintenance of related work records.
MINIMUM ENTRANCE REQUIREMENTS:
Associate's degree in Business Administration or related field and three (3) years of experience in one or combination of the following areas (additional experience, as described may be substituted for required education on a year-for-year basis):
inpatient and/or outpatient electronic claims processing
UB-04 billing procedures for third-party carriers in a hospital setting
credit, collections, and patient accounting in a financial or medical care setting, involving work with external collection agencies and/or counseling on credit assistance
Knowledge of inpatient and outpatient billing procedures for third party carriers and managed care.
Knowledge of medical terminology and procedures as related to hospital billing codes.
Knowledge of electronic and UB-04 computerized billing systems NUBC guidelines and inpatient/outpatient hospital reimbursement methodology.
Knowledge of Fair Debt Collection practices and collection laws of the State of Michigan.
Knowledge of Federal and State laws regarding dissemination of patient medical and billing information.
Ability to establish and maintain effective working relationships exercising courtesy and tact with physicians, patients, medical center staff, outside agencies, and the general public.
PREFERRED QUALIFICATIONS:
Working knowledge of Epic Revenue Cycle applications: Resolute Hospital Billing, Resolute Professional Billing, Cadence, Grand Central or Single Business Office.
Supervises, coordinates, and participates in regular, ongoing revenue cycle operation activities for assigned patient financial services area. Ensures activities are in accordance with medical center policies, third party payer mandates, and statutory laws.
Develops staffing and work schedules for in-office, hybrid, and remote personnel. Approves leaves, vacations, personal days, and overtime. Accurately computes and initiates payroll data.
Interviews, hires, evaluates, disciplines, and, when necessary, recommends discharge of staff. Completes performance reviews in timely manner. Answers grievances at first step. Completes time management reports and provides employee productivity feedback in timely and consistent manner.
Identifies, plans, and assists in orientation, training, and in-service/continuing education. Assists with identifying training needs and coordinates with the department trainer to develop and conduct training programs, including on-the-job training.
In coordination with departmental managers, plans goals and objectives to accomplish agreed upon departmental goals in areas of responsibility. Plans and implements systems and procedures for goal attainment. Promotes and supports processes, programs, and methods to enhance the quality of service.
Coordinates and facilitates team meetings. Ensures meeting notes are thorough and complete. Provides information for and coordinates special projects/activities within the area assigned.
Maintains efficient billing flow, productivity, and customer satisfaction standards. Troubleshoots and resolves computer-related problems.
Monitors accounts and initiates prompt follow-up action on aged AR to third parties. Actively reduces the time span from services provided to the date paid. Proactively monitors denials and escalates denial trends to revenue cycle leadership, payers, and departments. Reviews denial data, performs root cause analysis and recommends system and/or workflow optimization.
Coordinates and manages receivables to assure that all accounts have appropriate (in compliance) billing and collection activity according to standards outlined in Hurley Standard Practices, insurance contracts, HMO contracts, or federal/state regulations.
Supervises preparation of departmental reports, records, and statistics. Computes and maintains departmental reports including management reports regarding productivity and performance standards.
Confers with departmental managers and supervisors to resolve accounts with outstanding balances, to understand the cause of account adjustments prior to approval, and to improve issues related to self-pay or managed care, such as charity care, ineligibility, and invalid/absent authorizations/referrals. Identifies and resolves problems relating to charge capture and late charges.
Makes recommendations for system process improvements by actively monitoring billing and reimbursement activities. Communicates recommended changes by providing thorough, complete, and sufficient information and supporting documentation to maintain or improve billing and reimbursement efficiency.
Meets regularly with third party payer representatives or vendors to present and resolve reimbursement, billing, and claim issues as well as communicates departmental objectives as necessary.
Coordinates, monitors, refers, and recommends legal action/activity for uncollectible or aged accounts, bankruptcy proceedings, liens, and estates with Financial Counselors, legal collection specialists, revenue cycle attorneys, or external collection agencies as appropriate and necessary.
Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.
Auto-ApplyCybersecurity Identity and Access Management Supervisor
Service supervisor job in Battle Creek, MI
Responsibilities & Qualifications RESPONSIBILITIES * Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems.
* Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures.
* Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight.
* Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance.
* Ensure compliance with DoD Instruction 8520.03, Identity Authentication for Information Systems, validating appropriate access authorization to systems, data, and network resources.
* Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management.
* Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes.
* Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture.
REQUIRED QUALIFICATIONS
Experience
* Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines.
* Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams.
Certifications
* Must have a DoD 8570.01 IAM Level I baseline certification:
* Certified Authorization Professional (CAP)
* Certified Network Defender (CND)
* Cloud+
* GSLC
* Security+ CE
* Healthcare Information Security and Privacy Practitioner
Clearance
* Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance.
Overview
We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations)
* Type of environment: Office Environment
* Noise level: Medium
* Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
* Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Secret Clearance
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
Cybersecurity Identity and Access Management Supervisor
Service supervisor job in Battle Creek, MI
Responsibilities & Qualifications
RESPONSIBILITIES
Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems.
Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures.
Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight.
Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance.
Ensure compliance with DoD Instruction 8520.03,
Identity Authentication for Information Systems
, validating appropriate access authorization to systems, data, and network resources.
Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management.
Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes.
Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture.
REQUIRED QUALIFICATIONS
Experience
Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines.
Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams.
Certifications
Must have a DoD 8570.01 IAM Level I baseline certification:
Certified Authorization Professional (CAP)
Certified Network Defender (CND)
Cloud+
GSLC
Security+ CE
Healthcare Information Security and Privacy Practitioner
Clearance
Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance.
Overview
We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations)
Type of environment: Office Environment
Noise level: Medium
Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Secret Clearance
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
Auto-ApplySupervisor, Deal Management
Service supervisor job in Lansing, MI
**_What Revenue Management contributes to Cardinal Health_** Revenue Management is responsible for developing, communicating, and leading the execution of market strategy and profitability optimization through pricing and value-capture activities at both the strategic and tactical levels. The group uses modeling and analytics to create pricing strategies for our products and distribution services.
Deal Management owns the deal process, including collaborating with sales to translate offer strategy into a customer-specific deal strategy and pricing, facilitating the deal approval process and related governance, and financial modeling of deal economics across a variety of scenarios. This job family is also responsible for validating our contracts have the appropriate terms and conditions prior to finalizing the relationship.
**_Responsibilities_**
+ Collaborate effectively across functions in Marketing, Sales, Operations, and Finance to develop pricing and incentive strategies and models, in response to customer RFP and other proposal requests
+ Extract, manipulate, and prepare data and information from multiple sources and leverage findings to develop and recommend pricing strategies
+ Effectively communicate data, information, and findings on market pricing intelligence, pricing analytics and pricing recommendations to the Marketing and Sales teams
+ Create financial models, applying pricing analytics and other financial components related to the deal
+ Communicate with Senior Leadership to facilitate questions and discussions related to the deal models to gain approval
+ Communicate key pricing and incentive insights and recommendations, while driving consensus and being comfortable when challenged
+ Understanding product and category strategy, financial objectives, and pricing expectations
+ Ability to grasp economic concepts (especially P&L statements), commercial processes, systems, and controls
+ Managing the execution of a variety of price initiatives and ad-hoc analysis as needed to support business opportunities
**Qualifications**
+ Bachelor's degree in related field, preferred, or equivalent work experience, preferred
+ 3+ years' experience in related field, preferred
**_What is expected of you and others at this level_**
+ Coordinates and supervises the daily activities of operations or business staff
+ Administers and exercises policies and procedures
+ Ensures employees operate within guidelines
+ Works on complex projects of large scope
+ Develops innovative solutions to wide range of difficult problems
+ Decisions have a direct impact to work unit operations and customers
+ Frequently interacts with subordinates, customers, and peer groups at various management level
**Anticipated salary range:** $80,900 - $103,950
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/1/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Health Information Operations Supervisor
Service supervisor job in Lansing, MI
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**You will:**
+ Have a passion to lead, train and motivate a growing and excited Team.
+ Communicate and collaborate with leadership on issues, opportunities, or challenges.
+ Lead Audit Team which receives requests from Payors
+ Review data and provide client and leadership solutions
+ Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
+ Manage the Request coming in from the Risk Management Team of the client
+ Be the leader of client locations and plan for fluctuating needs.
+ Oversee the escalation calls from our centralized call centers
+ Participates in project teams and committees to advance operational Strategies and initiatives
+ Coordinates with location/client management on complex issues while building a strong relationship
**What you will bring to the table:**
+ A true leadership philosophy in which the goal of the leader is to serve
+ Ability to support clients and your Team working both on-site and remotely.
+ 1-2 years of Health Information related experience
+ Well-versed with HIPAA standards.
+ A knack for presenting to leadership, clients, and your Team via Video or in person.
+ Solution provider and forward thinking
+ Detail and quality oriented as it relates to accurate and compliant information for medical records.
+ Power BI, MS Office
**Bonus points if:**
+ EMR experience with EPIC, or Cerner.
+ Previous production/metric-based work experience
+ Team building and experience elevating individuals' careers.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$21.25-$27.13 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Assistant Water Mitigation Supervisor
Service supervisor job in Brighton, MI
Position OverviewThis is a high impact position within our business, we are seeking a person that has technical experience and will thrive in the culture of our organization. The Assistant Water Mitigation Supervisor is responsible to implement the process improvement and practices across the organization as well as ensuring company policies, industry standards, compliance and regulatory requirements are followed. The Assistant Water Mitigation Supervisor supervises the Water Mitigation Team and ensures water mitigation and customer experience standards are met. Ultimately, we'll trust you to help us remain compliant, efficient and profitable during business. The Assistant Water Mitigation Supervisor leads and motivates the water mitigation team, finding ways to increase quality of customer experience and implement best practices across all levels. Job Responsibilities
Responsible for the production, procurement, and planning of daily operations
Ensures timely, compliant and accurate management of work order processes, business information, and licensing management ensuring the company's processes remain legally compliant
Participates with Operations Manager in development of operational and business strategies, supporting the CEO or Owner's vision and process ideals
Conducts onsite field evaluations for compliance for licensing, vehicle, regulatory, EHS, Safety, DOT, quality and company policies. Escalates opportunities for improvements/corrections directly to ownership.
Coordinates with sales management team to deliver on commitments to customers. May be involved in the sales process on selected accounts
Provides direct support to office personnel, technicians, and sales associates regarding customer escalations, technical questions and support, and standard operating procedures.
Oversees and reviews daily operational and compliance metrics, as well as the escalation, tracking, and resolution of issues
Supervises production staff members, estimators and claims coordinators
Influences selection of vendors and manages ongoing vendor relationships
Communicates with all relevant employees to ensure delivery times are met
Communicating process changes to relevant parties to ensure a successful business
Coordinates activities that affect operational decisions and business requirements
Ensuring that health and safety regulations are followed
Improve operational management systems and processes and provides training for new initiatives and technology launches
Manages the growth and success of the team, providing guidance to employees
Managing internal assets of the company such as equipment, materials and supplies
Monitors KPIs- production quality standards and ensures process safety standards are met
Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis
Reviewing workloads and manpower to ensure targets are met. May train and supervise staff
Job Requirements
3-5 years equivalent experience in similar role
Ability to effectively present training and/or information, respond to questions from groups of managers, employees, customers, and clients verbally and/or in writing
Valid driver's license and a satisfactory driving record
Skilled in using computers or necessary technology to include Microsoft Office products such as Word, Excel, Outlook, PowerPoint
Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations
3-5 years experience as a lead water technician preferred
Ability to work closely with, influence, and hold senior leaders accountable to resolving issues or capitalizing on opportunities
Ability to engage and motivate others to drive results
Ability to manage time and workload effectively
Ability to work in a team environment
Excellent problem solving and communication skills, written and verbal
Experience in Negotiating with suppliers/sub-contractors/vendors
Familiarity with business and financial principles
Knowledge of organizational improvement
Strong Leadership- Proven ability and work experience as Assistant Water Mitigation Supervisor or similar role
Outstanding organizational skills
Understanding of organizational behavior and knowledge of the restoration industry
IICRC Water certification
Physical Demands and Working ConditionsThe physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent must be prepared to:
Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others and receive and act on detailed information given.
For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Compensation: $28.00 - $30.00 per year
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
Auto-ApplySupervisor Of Outpatient Services - Ccis
Service supervisor job in Flint, MI
$5000 SIGNING BONUS
Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team.
We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays.
Minimum Requirements:
Educational Requirements
License Requirements
Year(s) of Experience
Master's in Social Work
Michigan Master's Level Social Worker (LMSW) credential, Clinical
Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders. Willing and able to provide supervision of LLMSWs and LLBSWs.
Master's in Counseling or related field such as Psychology or Social Work.
Michigan Licensed Professional Counselor (LPC) credential
Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders.
Must meet one (1) of the following requirements:
LPC started acting as a counseling supervisor for the first time on or before January 1, 2013, has completed training the function of counseling supervision, and acquired not less than 3 years of post-master's practice in counseling.
LPC started acting as a counseling supervisor for the first time after January 1, 2013, and before May 5, 2022, has completed training in the function of counseling supervision that satisfies the requirements of R 338.178 (2) of the Counseling Administrative Rules, and acquired not less than 3 years of post-master's practice in counseling.
LPC started acting as a counseling supervisor for the first time on or after May 5, 2022, completed training in the function of counseling supervision that satisfies the requirements of R338.178 (2) of the Counseling Administrative Rules, and acquired not less than 5 years post-master's practice in counseling.
LPC currently holds the Approved clinical Supervisor (ACS) credential from the CCE.
Additional Requirements:
Knowledge of a variety of evidenced based practices;
Michigan Certification Board for Addiction Professionals (MCBAP) credential of Certified Clinical Supervisor (CCS) or Certified Advanced Alcohol and Drug Counselor (CAADC) OR obtain a development plan within 3 months of hire.
Must be willing to work flexible hours including evenings, weekends, and holidays.
As THIRD PARTY insurance may be billed by this position in accordance with professional scope of
practice, employee must meet and retain 3rd party payer requirements.
Must obtain/ retain MDHHS qualifications as a Child Mental Health Professional.
Must have a valid Michigan driver's license, current automobile insurance and own transportation or the
use of a vehicle during working hours.
Must have the ability to physically perform the tasks.
Essential Physical Demands:
Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations.
Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations.
Lifting, Standing, and Walking With or Without Reasonable Accommodations:
Position requires the ability to lift up to 35lbs on an occasional basis
Position requires the ability to regularly stand for extended periods of time
Position requires the ability to walk at a minimum of 35% up to a maximum of 65%
Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation
Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation.
Preferences:
Training and/or certification in evidence-based practices.
Minimum of 1 year previous supervisory experience.
MCBAP Certified Clinical Supervisor Credential or registered CCS Development Plan.
Auto-ApplyOperations Supervisor - Nights
Service supervisor job in Flint, MI
At Precision Vehicle Holdings, we're a dedicated team of professionals with extensive experience in the processing of new vehicles. Our core strength lies in industry-leading software and systems that optimize every aspect of new vehicle processing. With a focus on efficiency and cutting-edge technology, we're committed to delivering excellence to our clients. Our team, comprised of logistics experts and automotive industry veterans, is passionate about crafting customized solutions to meet our clients' needs. Together, we empower leading automakers to thrive in today's fast-paced industry.
We're committed to fostering a culture of safety, compliance, and excellence. We're looking for team members who prioritize safety by adhering to company policies, regulations, and applicable laws while embracing our core values. As part of our team, you'll play a crucial role in maintaining a safe and positive work environment by consistently following safety rules, operating guidelines, and procedures. Your commitment to continuous improvement will contribute to enhancing safety, efficiency, and overall workplace satisfaction. Join us in creating a workplace where every employee's well-being is paramount, and together, let's strive for excellence.
Who We Are
As a Precision Vehicle Holdings company, Precision Vehicle Solutions was originally created in 2015. Precision Vehicle Solutions is focused on yard management with specialized knowledge of how to work effectively within the National Automobile Transporters Agreement. PVS also offers a full range of vehicle processing services for origin facilities, destination ramps, and ports.
Working Location: Flint, Michigan - Flint Assembly Plant
Shift: Nights
What You'll Do
As a key member of the Operations team, you will play a crucial role in ensuring operational excellence and upholding safety standards, with a strong focus on promoting a positive work culture. Success in this role will require exceptional interpersonal skills and proficiency in problem-solving. As an Operations Supervisor, you'll be responsible for:
Effectively communicating and clarifying job tasks to team members.
Conducting ongoing assessments of work in progress to detect and rectify deficiencies, including measures for damage and loss prevention. Perform a final review upon completion to ensure adherence to AAR, Customer, and Company standards for quality, efficiency, and compliance.
Performing regular inspections of shuttle vans to uphold cleanliness standards in accordance with company guidelines.
Daily inspections of work areas to identify and address any safety hazards promptly, taking necessary corrective measures and report hazards to the relevant department or manager as per protocol.
Allocating responsibilities to optimize resource utilization, including manpower, equipment, and supplies.
Engaging in personnel-related activities including timekeeping, payroll data entry, recruitment, training, performance evaluations, disciplinary proceedings, and investigations.
Flexibility to adapt to various tasks and duties as assigned to support operational needs.
Candidate Requirements
We are seeking a dynamic and results-driven Operations Supervisor with 1-3 years of supervisory experience. The ideal candidate will demonstrate strong interpersonal skills, including active listening, effective verbal and written communication, negotiation, coaching, and conflict resolution. They will also demonstrate the ability to effectively motivate team members.
Proficient in interpreting and administering Collective Bargaining Agreements.
Computer proficiency essential, particularly in Microsoft Office Suite and Paycor.
Proficiency in logical reasoning, applying general principles to specific issues, and generating sensible solutions.
Demonstrated capability to motivate, develop, train, and supervise individuals, ensuring optimal task allocation.
Strong aptitude for effective time management.
Must hold a current, valid driver's license and maintain a clean driving record.
Ability to pass drug screening and criminal background check.
Physical Demands of the Job
Work in various indoor and outdoor environments.
Perform various manual tasks such as ascending/descending ladders, balancing, stooping, kneeling, crawling, bending, twisting, crouching, and reaching, all of which may be repetitive.
Regularly carry, lift, move, push, and/or pull objects weighing up to 50 pounds without assistance.
Work and stand for extended periods.
Work in proximity to hazardous materials, loud noise, and/or extreme temperatures.
Operate vehicles or mobile equipment as required.
Occasional travel for meetings, onsite visits, customer locations, or other business-related purposes.
Read and interpret documents such as safety rules, standard operating procedures, work instructions, procedure manuals, and policies.
Quickly respond to safety instructions, alarms, and signals.
Comfortably wear personal protective equipment.
Frequently navigate a busy environment.
Clear vision and physical agility are required for performing the duties associated with the role.
Additional Information
This position requires the employee to be onsite full-time.
A person applying for this position must be available to work full-time, weekends, nights, or an on-call schedule when necessary.
As an employee, you will be responsible for retaining a valid driver's license, free from any drug or alcohol-related driving convictions or reckless driving and always remain “insurable” while operating company owned or controlled vehicles.
What We Offer
Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by position and location.
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Competitive compensation
Bonus opportunity
401k matching
Flexible paid time off
Employee discounts
Compensation Range
$50,000 - $50,000 USD
Management retains the right to modify this job description as needed.
Precision Vehicle Holdings is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetics, protected veteran or disability status or any other characteristic protected by federal, state, or local laws. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Please see our Candidate Privacy Policy for more information on how Precision Vehicle Holdings processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
Auto-ApplyOffice Supervisor
Service supervisor job in Jackson, MI
Job DescriptionDescription:
Job Title: Office Supervisor Department: Front End Reports To: Store Manager or Assistant Store Manager, Head Cashier
The Office Supervisor is responsible for overseeing all front-end operations, ensuring a smooth and efficient checkout process for customers. This role includes supervising cashiers, handling customer concerns, balancing registers, maintaining secure cash handling procedures, and ensuring accurate daily and weekly financial reporting. The Head Cashier sets the tone for excellent customer service and leads by example.
Key Responsibilities:
Supervise front-end staff, including cashiers and baggers
Assist with daily cashier performance and provide coaching as needed
Ensure all cash registers are balanced at the end of shifts and troubleshoot discrepancies
Provide prompt and courteous customer service; resolve complaints or escalate to management when needed
Maintain a clean and organized checkout area
Open and close registers, prepare cash deposits, and follow proper cash-handling procedures
Inventory and balance lottery tickets and the store safe
Ensure that front-end team members follow proper bagging procedures and safety guidelines
Communicate with other departments to support smooth store operations
Enforce store policies and procedures among the front-end staff
Monitor breaks and lunches to ensure compliance with labor laws and store policy
Qualifications:
Prior experience as a cashier, with leadership or supervisory experience preferred
Strong communication and problem-solving skills
Excellent customer service and organizational skills
Proven ability to handle cash, reconcile financial records, and maintain accuracy
Comfortable using POS systems and basic office/accounting tools
Ability to stand for extended periods and lift up to 25 lbs as needed
Flexible availability, including evenings, weekends, and holidays
Requirements:
Electronic Security Operations Supervisor (Tech)
Service supervisor job in Jackson, MI
Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people.
Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks.
Job Skills / Requirements
The primary responsibility of this position is to supervise the installation and service departments of the branch. This includes mentoring and empowering employees so as to complete tasks in a highly efficient manner as well as working with customers to ensure the work completed exceeds their expectations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Per Mar Security?
Per Mar has established itself as a security industry leader, providing the most advanced and comprehensive security solutions to customers in the Midwest for over 65 years. We strive to maintain a customer-centric focus, while experiencing sustainable growth and continually evolving our products to leverage technology to offer the best protection for our customers. This commitment drives us to attract, develop and invest in our employees to enable them to provide superior customer service.
In this role, we offer you the opportunity to:
Nurture and develop a high-performing team
Shape the future of our organization through mentorship and leadership
Enjoy competitive compensation, including a company vehicle, laptop, and cell phone
Benefit from generous PTO, 401K with match, and comprehensive insurance coverage
Influence growth and change in a dynamic, fast-paced environment
As a People-Centric Operations Leader, you will:
Cultivate a culture of continuous learning and improvement
Empower your team to excel in system design, installation, inventory, and service
Foster collaboration between Operations and all other teams, including Sales, Customer Service, and the Monitoring Center
Develop and implement strategies to enhance employee skills and customer satisfaction
Guide the enforcement of operations policies and procedures
Inspire and motivate staff through effective hiring, training, and evaluation processes
Spearhead initiatives to improve branch operations and customer support
Mentor technicians in security technology and monitoring center operations
Champion false alarm reduction efforts and service efficiency improvements
Your role in developing people includes:
Creating personalized growth plans for team members
Providing regular training opportunities to meet client and company needs
Identifying and nurturing potential leaders within your team
Fostering a supportive environment that encourages innovation and problem-solving
Conducting performance evaluations that focus on individual and team development
To excel in this role, you'll need:
A passion for developing others and a track record of successful team leadership
3-5 years of experience as a lead technician, manager, or supervisor in the Electronic Security Industry
Solid knowledge of installation, design, and repair of Electronic Security Systems
High School Diploma or GED (Technical training or related degree preferred)
Ability to obtain required industry licensures/certifications
Willingness to pursue NICET II certification within a specified timeframe
Valid driver's license
Strong mathematical skills and knowledge of fire and electrical codes
Excellent communication and interpersonal skills
Flexibility for occasional overnight travel
Join us in shaping the future of security through people development and technological excellence!
Education Requirements (All)
High School Diploma/GED
Certification Requirements (All)
NICET
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan
This is a Full-Time position
Number of Openings for this position: 1
Test Operations Supervisor
Service supervisor job in Chelsea, MI
Currently seeking a Testing Operations Supervisor, who is responsible to co-lead a 200+ member team of Salaried Bargaining Unit (SBU) workforces in the areas of Durability testing, Mileage Accumulation, Vehicle Dynamics, Emission Build, Special Test Ops, Brake testing, Stockroom, Safety Impact and Performance testing. The selected individual will have experience in Supervision and possess a broad knowledge of the automotive industry, namely vehicle testing, development and certification. This person must have unquestioned integrity. Additionally, the Supervisor will present outstanding teamwork, interpersonal and communication skills.
Job responsibilities include but not limited to:
Co-Lead a workforce of test drivers, stockkeepers and mechanics in a 24/7 3-shift operation.
Maintain current safety protocols and develop new improvements for supervisors, drivers and mechanics.
Ensure test vehicles are driven according to test schedule with proper conformance.
Ensure drivers and mechanics properly document all vehicle issues and potential customer concerns.
Ensure test vehicles are properly maintained and work orders completed in a timely manner to avoid unnecessary down time.
Lead on-going process improvements and best practices across the facilities in order to drive improved performance regarding safety, quality, delivery, cost, and morale.
Ensure drivers are properly trained to perform all durability testing.
Develop and maintain a positive relationship with drivers, mechanics, union officials, and management in other departments onsite.
Able to work additional hours as required, including holidays and weekends when needed.
Requirements:
ONSITE 100%
Previous supervision/leadership experience
Experience working in a union environment
Familiarity with Proving Grounds testing and operations
Proficiency in Microsoft Excel and PowerPoint
Excellent communication skills; both verbal and written
Able to work additional hours as required; including holidays and weekends when needed
Preferred qualifications:
Degree in business, management, engineering or automotive
Automotive vehicle repair knowledge
Strong leadership skills, with focus on employee coaching and development
Experience in data analysis to support decision making