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Service supervisor jobs in Roanoke, VA - 164 jobs

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  • Construction Services Leader

    Gsi Engineering LLC 3.6company rating

    Service supervisor job in Roanoke, VA

    RK&K is currently hiring a Construction Services Leader. As a member of our elite Executive team, you will have the opportunity to build, manage, and work alongside a team of professionals based in western Virginia. Working with our current team and the support of our leadership, your focus will be to expand our practice throughout the State with a geographical focus in western Virginia. Connecting client needs with innovative and creative solutions developed by our technical experts, leading project teams composed of staff from throughout the firm in delivering these solutions and establishing RK&K as trusted advisers. Essential Functions: As a CEI Leader in Virginia you will: Represent RK&K in front of existing and potential clients in Virginia on all aspects of design, construction and maintenance projects Work with our firm leadership and local team to develop a business strategy within Virginia Interface with clients, state and federal agencies, and sub-consultant partners to pursue, win, and execute projects Identify and create project opportunities by networking with potential clients, primarily transportation agencies, public works and related agencies Negotiate and manage project scopes of work, schedules, and budgets for a variety of projects Mentor staff by training employees, establishing personal growth opportunities and conducting performance evaluations Ability to successfully manage a team of construction managers and inspectors and ensure direct reports meet expectations for clients Provide senior level CEI expertise on all projects ranging from highway to bridge construction projects and inspection contracts, preparation of construction specifications and contract documents Provide direct CM subject matter expert (SME) support to clients on a variety of road and bridge transportation projects, specifically large projects administered under the design-build delivery method. Required Skills and Experience: Fifteen (15) + years of experience in engineering services with progressive responsibilities including business development and project delivery in the State of Virginia (VA) Bachelor's degree in civil/environmental engineering or related field Experience managing and delivering design-build and design-bid-build CEI road and bridge construction projects on behalf of VDOT, localities or other transportation agencies Be highly engaged in professional engineering/ construction societies, regularly attending local meetings especially those with high levels of client participation Capacity to articulate ideas and concepts both visually and contextually, including strong technical and proposal writing skills Professional Credentials related to CEI field: Professional Engineering (P.E.) License in the commonwealth of VA and / or Certified Construction Manager (CCM) Preferred Skills and Experience: Master's degree in civil/environmental engineering, Business Administration or similar Project Management (PMP) certification Other Duties: This job description indicates the general nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under ADA). It is not designed to cover or contain a comprehensive listing of all activities and duties required by the employee. Other duties are assigned as required . What We Offer: RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including: Paid time off Matching 401(k) plan Paid Holidays Tuition reimbursement Health, dental, vision, life and disability insurances Paid parental leave Wellness programs and employee resource groups Career Development Much Much more! Why RK&K? As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward. Design your career at RK&K, Apply Today!
    $43k-80k yearly est. 2d ago
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  • Field Services Lead (CTL) - Roanoke Transport - FT

    Carilion Clinic Foundation 4.6company rating

    Service supervisor job in Roanoke, VA

    Employment Status:Full time Shift:Night (United States of America) Facility:431 McClanahan St SW - RoanokeRequisition Number:R156806 Field Services Lead (CTL) - Roanoke Transport - FT (Open) How You'll Help Transform Healthcare:The Field Services Lead has direct supervision of emergency medical service personnel. The Field Services Lead has frequent contact within and outside Carilion Transportation Services, with patients and their families and other medical and local providers. Work environment includes office space as well as field duties, in providing patient care and supervision of staff. High physical demand in lifting and extricating patients. The Field Services Lead participates in budget process. #EMSHeroes All of our driving positions do require that you provide a copy of your current driving record and meet driver eligibility requirements. The Field Services Lead rate starts at $27.70, with credit for experience. A $10,000 sign-on bonus is available for external candidates who meet applicable guidelines. The Field Services (ER) Lead Maintains daily field supervision of staff and equipment for direct patient care. Trains and evaluates new employees to become familiar with what is expected in their job performance. Stays informed in insurance billing and guidelines and provides assistance to staff as needed. Coordinates transports between CTS units and dispatch center when needed. Collaborates with and supervises personnel in direct patient care. Actively participates in development of public relations and marketing programs. Plans and schedules crews to meet staffing needs. Plans and coordinates in-services and continuing education programs for staff. Acts as a liaison with other allied healthcare professionals. Maintains Emergency Medical Services standards of care and performs patient care as needed. Administers life support care and transport to patients in pre-hospital settings as authorized and directed by physician. Performs a variety of skills related to acute and non-acute settings in ground and/or air transport. Responds to medical emergencies in a 911 setting and protects life and administers cardiac and trauma support when needed. Administers initial treatment at emergency scene, assesses patient response and makes adjustments as needed. Gathers and analyzes information and uses reason when dealing with emotional topics. Manages difficult customer situations and maintains confidentiality. What We Require: Education: High school or equivalent required. Experience: At least one year experience as EMT-Intermediate or Paramedic required. Licensure/Certification: Must be certified as an EMT-Intermediate/Cardiac Tech or Paramedic in the State of Virginia. AHA BLS-HCP and ACLS required. Other: Must maintain continuing education hours to meet re-certification status as required by state and national standards. Good computer skills. Good communication skills. This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Recruiter: JAMIE RATLIFF Recruiter Email: **************************** For more information, contact the HR Service Center at **************. Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at ************, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: ******************************************************************* Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away. When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: Comprehensive Medical, Dental, & Vision Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Virgin Pulse Discounts on childcare Continued education and training
    $27.7 hourly Auto-Apply 11d ago
  • Service Manager - Berglund Luxury Roanoke

    Berglund/Farrell Automotive 4.1company rating

    Service supervisor job in Roanoke, VA

    Description of the role: The Service Manager at Berglund Luxury Roanoke specializes in imports and is responsible for overseeing the service department and ensuring the highest standards of customer satisfaction, efficiency, and profitability. This role requires exceptional leadership and management skills, as well as a strong background in dealership service management. Responsibilities: Manage the daily operations of the service department to ensure the operation runs smoothly and meets or exceeds targets. Lead, motivate, and support a team of technicians and service advisors. Drive the department's financial performance by increasing customer pay, maximizing hours per repair order, and managing inventory efficiently. Ensure high levels of customer satisfaction by addressing customer concerns, resolving issues, and maintaining strong relationships. Collaborate with parts and sales departments to streamline operations and communication. Implement and enforce company policies and procedures. Train and develop service department staff. Requirements: Prior experience as a Service Manager in an automotive dealership. Technical proficiency and understanding of import vehicles. Strong knowledge of automotive service processes and procedures. Excellent leadership skills to motivate team and maintain a positive work environment. Strong problem-solving and decision-making abilities. Detail-oriented with a focus on quality and efficiency. Proficiency with computer systems and service management software. Benefits: Competitive compensation package. Opportunity for career growth and advancement within the company. Health, dental, and vision insurance. 401(k) retirement plan. Paid vacation and holidays. Employee discounts on vehicle purchases, parts, and service. About the Company: Berglund Automotive, family owned and operated for over 50 years, is a trusted member of the communities we serve in Southwest Virginia. With 10 locations and 20 automotive brands, we are dedicated to delivering quality service to customers and providing a rewarding workplace for our employees recognizing that their success drives our continued excellence. Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
    $59k-93k yearly est. Auto-Apply 60d+ ago
  • Pump & Motors Field Services Supervisor

    Framatome North America

    Service supervisor job in Lynchburg, VA

    Why This Role Is Critical As the need for nuclear energy grows, the future couldn't be brighter. Join our vital mission to create lasting solutions for our planet's greatest challenges. In this role, you are ready to shape the future of clean energy and make a long-lasting global impact. With us, anticipate engaging and challenging projects that deliver innovative solutions and value-added technologies helping power more than 38 million North American homes. What You'll Do Day-To-Day Plans, organizes, monitors and controls the work activities of the group in accordance with customer requirements and company policies, procedures, and objectives. Trains, counsels, and evaluates performance of direct reports. May recommend wage adjustment or change of status. Supervises group's performance to complete projects within budget and schedule. Provides technical guidance to employees. Ensures adherence to regulatory and safety requirements. Travel as required. What You'll Bring Bachelor's Degree in related field Minimum of 5 years related experience or equivalent work experience in lieu of degree. Technical expertise in nuclear plant maintenance. Deep understanding of NRC (Nuclear Regulatory Commission) standards. Knowledge of nuclear plant systems (e.g., reactors, turbines, cooling systems). Understanding of field service logistics, scheduling, and resource allocation. Excellent communication skills to work effectively with all levels of staff and management, vendors and customers. Demonstrated leadership ability to manage multiple tasks and projects through subordinates. Good problem identification and problem resolution skills. Total Rewards Package Total Rewards Package Salary: $97,000 - $131,000, and may also include annual incentives and performance bonuses. The base salary range is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. Health & Wellness: Multiple medical plan options, dental & vision coverage, life insurance, long- and short-term disability, and optional supplemental plans (critical illness, accident, hospital indemnity, dependent life). Retirement: 401(k) with employer match. Paid Time Off: Up to 3 weeks of vacation, 8 sick days, and 13 paid holidays annually. Extra Perks: Lifestyle spending account, employer paid mental health support, education reimbursement, professional development opportunities, adoption assistance, parental leave, and employee assistance programs. About Framatome Framatome has been shaping the future of nuclear energy in the U.S. for more than 60 years. Framatome Inc. is headquartered in Lynchburg, Virginia, with more than 2,400+ employees across North America supporting nearly every nuclear plant in the nation. From our facilities in Virginia, Washington, North Carolina, Pennsylvania, Massachusetts and beyond, we deliver outage services, advanced nuclear fuel technologies, and next-gen reactor innovations that keep the lights on. At Framatome, you will join a global team committed to creating reliable, carbon-free energy. Here, you can: Solve complex nuclear challenges that directly impact the climate. Build your career through technical fellowships, leadership roles, and global opportunities. Do your best work in a culture that values safety, innovation, and well-being. Framatome is an Equal Opportunity / Affirmative Action Employer. All qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Offers are contingent on background check and drug screen (where applicable). Positions may involve access to information subject to U.S. export control regulations; applicants must meet eligibility requirements (see DOE 810 Appendix A).
    $36k-57k yearly est. Auto-Apply 11d ago
  • SERVICE MANAGER

    Chase Staffing

    Service supervisor job in Roanoke, VA

    Chase Staffing is NOW HIRING for a General Service Manager for an excellent company in the Roanoke Valley!! Pay Range $80K - $95K/ Year Salary Overseeing the day-to-day operations of the company, ensuring that it runs efficiently and profitably. Developing and implementing long-term business strategies and goals to drive growth and profitability. Hiring, training, supervising, and managing service department staff, including technicians, mechanics and helpers. Ensuring staff are trained, motivated and equipped to perform their duties efficiently. Building and maintaining strong relationships with clients, ensuring customer satisfaction, and addressing any concerns or issues. Interacting with clients to understand their boiler service needs, addressing inquiries, and ensuring a high level of customer satisfaction. Possessing an understanding of boiler systems or related mechanical construction experience and technical knowledge to provide guidance and support to technicians when troubleshooting or complex issues arise. Developing and executing sales and marketing strategies to acquire new clients and expand the customer base. Overseeing the maintenance and repair of company equipment and fleet vehicles. Providing regular reports to senior management or stakeholders on the company's performance and progress towards goals. Managing client contracts, agreements, and negotiations. Identifying new business opportunities, partnerships, or markets to expand the company's reach. Building relationships with suppliers, industry associations, and other relevant organizations. Being available for emergency service calls and managing response teams for urgent issues. EXPERIENCE REQUIRED: Minimum 3 years' experience with HVAC/ Boiler Service and Management. Trained in OSHA 10 or 30 If you are qualified and interested in applying for this opportunity, please send your resume to roanoke@chasestaffing.com or call our office at 540-265-3870 to discuss further. CHASE is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. CHASE provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, status as disabled veteran, marital status, sexual orientation, gender identity, hairstyles, hair textures, pregnancy, childbirth, and related medical conditions or any other legally protected characteristic in accordance with applicable laws. In addition, CHASE complies with applicable state and local laws governing nondiscrimination in employment in every location. #INDVA01
    $80k-95k yearly 12d ago
  • Service Manager

    Protos Security

    Service supervisor job in Roanoke, VA

    Job Description Company: Protos Security Job Title: Service Manager Reports To: Sr. Director of Service Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK. We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place. Position Summary Provides leadership and accountability for assigned Service Department personnel; ensures delivery of quality services; drives company programs, focuses on profitability and client service. The Service Manager will be based in the Roanoke, Virginia Service Center and will report directly to the Director of Service Operations. Essential Duties & Responsibilities All functions, duties or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable company policies and procedures. Ensures the delivery of high-quality customer service through regular direct instruction of Senior Service Agents and Service Agents, evaluates service quality, and initiates corrective action as necessary. Meets regularly with client representatives for status updates and addresses any actual or potential problems; supports client start-ups; carries out security planning, assessments, and surveys; creates and implements plans of action/correction to identified deficiencies. Meets regularly with Protos Management Team to establish/maintain cross departmental communication and direction. Analyzes operational and financial indicators to continuously improve Portfolio performance. Make necessary adjustments to portfolio balance as it relates to workload and employee capabilities as to benefit the organization. Plans, assigns, and directs work; trains and develops high caliber staff in coordination with the Director of Service Operations. Additional duties as directed by management. Qualifications & Experience Bachelor's degree Preferred. Degree from an accredited four-year college or university in Business, Marketing, or Criminal Justice preferred. Additional Qualifications Previous experience managing a department required. Previous experience servicing client/customer accounts. Experience in account or portfolio management with high-touch service required. Proven leadership skills with the ability to influence, empower, encourage and inspire a team. Demonstrated ability to drive results. Highly personable with excellent customer service skills. Ownership of customer relationships. Excellent written and verbal communication skills. Advanced knowledge of basic office applications and ability to learn new proprietary software. Strong problem-solving and analytical skills. Excellent prioritization and time management skills. Strong collaborative and leadership skills. Process driven, detailed oriented and highly organized. Strong organizational and planning skills Excellent time management skills and ability to multi-task and prioritize work Why You'll Love Working With Us At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect: Purpose Driven Work - Every role contributes to building smarter, more secure environments Growth Opportunities - Mentorship, cross functional projects, and career development Collaborative Culture - Open communication, respect, and team first thinking People First Values - Inclusive culture and generous employee support Benefits Include: Competitive compensation + yearly bonus opportunity Health, Vision, Dental, and Life Insurance Employee Assistance Program FSA / HSA 401(k) with employer contribution Excellent Paid Time Off (24 days) Collaborative work environment (and great coffee!) Travel: Overnight travel, while not often, may be required. Travel is expected to be less than 10%. Position Type: Full-time, Exempt Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The atmosphere is consistent of a professional office setting with normal to busy support center activity. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.
    $57k-95k yearly est. 13d ago
  • Service Manager

    Tyler Staffing Services

    Service supervisor job in Roanoke, VA

    Temp Chase Staffing is NOW HIRING for a General Service Manager for an excellent company in the Roanoke Valley!! Pay Range $80K - $95K/ Year Salary Overseeing the day-to-day operations of the company, ensuring that it runs efficiently and profitably. Developing and implementing long-term business strategies and goals to drive growth and profitability. Hiring, training, supervising, and managing service department staff, including technicians, mechanics and helpers. Ensuring staff are trained, motivated and equipped to perform their duties efficiently. Building and maintaining strong relationships with clients, ensuring customer satisfaction, and addressing any concerns or issues. Interacting with clients to understand their boiler service needs, addressing inquiries, and ensuring a high level of customer satisfaction. Possessing an understanding of boiler systems or related mechanical construction experience and technical knowledge to provide guidance and support to technicians when troubleshooting or complex issues arise. Developing and executing sales and marketing strategies to acquire new clients and expand the customer base. Overseeing the maintenance and repair of company equipment and fleet vehicles. Providing regular reports to senior management or stakeholders on the company's performance and progress towards goals. Managing client contracts, agreements, and negotiations. Identifying new business opportunities, partnerships, or markets to expand the company's reach. Building relationships with suppliers, industry associations, and other relevant organizations. Being available for emergency service calls and managing response teams for urgent issues. EXPERIENCE REQUIRED: Minimum 3 years' experience with HVAC/ Boiler Service and Management. Trained in OSHA 10 or 30 If you are qualified and interested in applying for this opportunity, please send your resume to roanoke@chasestaffing.com or call our office at 540-265-3870 to discuss further. CHASE is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. CHASE provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, status as disabled veteran, marital status, sexual orientation, gender identity, hairstyles, hair textures, pregnancy, childbirth, and related medical conditions or any other legally protected characteristic in accordance with applicable laws. In addition, CHASE complies with applicable state and local laws governing nondiscrimination in employment in every location. #INDVA01
    $80k-95k yearly 1d ago
  • Family Services Supervisor

    Virginia Department of Social Services

    Service supervisor job in Lexington, VA

    Title Description- This title represents the supervisory level in the occupational group for Family Services. Employees supervise staff that provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services. Employees supervise, train, lead, and develop staff and monitor case management services. The Family Services Manager is distinguished from the by the latter's responsibilities for supervising Family Services Supervisors and managing the direct services program performance. General Work Tasks (Illustrative Only) - Supervises social workers, assistants and others; Sets and enforces objectives for quality and quantity of work performed by unit; Evaluates social service programs and program budgets; Applies appropriate human resource practices in the supervision of staff; Establishes and maintains good working relationships with others; Recommends policy changes based on evaluation of program effectiveness; Deals with difficult or dangerous cases; Interprets the program to other agencies and to the public; and Participates in community planning and development of new resources, jobs and community work sites. Knowledge, Skills, and Abilities: Knowledge- Considerable knowledge of: principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities. Skills- Skill in operating a personal computer and the associated software and the operation of a motor vehicle. Abilities- Demonstrated ability to: plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff. Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area/human services programs and completion of required training programs. Supervisory experience or work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable. Minimum Qualifications: Preferred Qualifications: Special Requirements: Special Instructions to Applicants:
    $39k-66k yearly est. Auto-Apply 60d+ ago
  • Family Services Supervisor

    LDSS External Career Portal

    Service supervisor job in Lexington, VA

    Title Description- This title represents the supervisory level in the occupational group for Family Services. Employees supervise staff that provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services. Employees supervise, train, lead, and develop staff and monitor case management services. The Family Services Manager is distinguished from the by the latter's responsibilities for supervising Family Services Supervisors and managing the direct services program performance. General Work Tasks (Illustrative Only) - Supervises social workers, assistants and others; Sets and enforces objectives for quality and quantity of work performed by unit; Evaluates social service programs and program budgets; Applies appropriate human resource practices in the supervision of staff; Establishes and maintains good working relationships with others; Recommends policy changes based on evaluation of program effectiveness; Deals with difficult or dangerous cases; Interprets the program to other agencies and to the public; and Participates in community planning and development of new resources, jobs and community work sites. Knowledge, Skills, and Abilities: Knowledge- Considerable knowledge of: principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities. Skills- Skill in operating a personal computer and the associated software and the operation of a motor vehicle. Abilities- Demonstrated ability to: plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff. Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area/human services programs and completion of required training programs. Supervisory experience or work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable. Minimum Qualifications: Preferred Qualifications: Special Requirements: Special Instructions to Applicants:
    $39k-66k yearly est. Auto-Apply 60d+ ago
  • Director Surgical Services

    Labine and Associates

    Service supervisor job in Salem, VA

    **Why You, the Best Nurse, Should Apply for This Director of Surgical Services Role** Imagine a role where your passion for exceptional patient care and your leadership skills could transform the surgical services of a leading hospital. As the Director of Surgical Services, you'll be at the forefront of ensuring that every patient who steps into the operating room receives the highest standard of care, and that every surgical procedure is executed with precision and compassion. Here's why this opportunity is perfect for you: **A Role That Reflects Your Expertise** You are not just a nurse; you're a visionary leader. This position gives you the chance to step into a role where your ability to anticipate and solve problems will shine. You'll identify issues before they arise and implement effective solutions, ensuring the smooth operation of your department. Your keen eye for detail and dedication to patient safety will drive you to maintain the highest standards of care. **A Platform for Your Leadership** In this role, you will lead the perioperative team with confidence and authority. Your leadership will influence not just the day-to-day operations, but the overall strategy of the surgical services department. You'll be instrumental in coaching and developing your team, providing constructive feedback, and fostering their growth. Your experience and insights will shape the future of surgical services. **Your Voice Matters** You will represent your department on service, departmental, and hospital-wide committees. Your participation will be crucial in driving improvements and communicating the needs and successes of your team. Your ability to articulate and advocate for the surgical services will make you a key player in the hospital's broader mission. **A Commitment to Excellence** This role requires you to uphold and advance the customer experience in Surgical Services. You will ensure that every patient interaction reflects unparalleled service, reinforcing why your department is the best choice for surgeons, patients, and the community. **Strategic Impact** Your strategic thinking will come into play as you oversee the development, implementation, and evaluation of the surgical services program. You'll ensure compliance with regulatory standards and safety protocols while advancing innovative strategies to enhance patient services. Your role will be pivotal in managing the department's finances and prioritizing capital equipment needs, ensuring operational excellence. **A Great Place to Grow** This is more than just a job; it's a chance to make a meaningful impact. You'll build strong networks, mentor future leaders, and work towards becoming the OR of choice for everyone involved. Your confident and poised demeanor will earn you respect within the organization and the community, reinforcing your role as a leader and innovator. **A Supportive Environment** We value your expertise and dedication. With great benefits and relocation support offered, this role is designed to ensure you have everything you need to succeed. Your adherence to the hospital's mission and values will be supported every step of the way. If you're ready to lead with passion, impact patient care on a grand scale, and be a cornerstone in advancing surgical services, this role is tailor-made for you. Apply today and take the next step in your extraordinary career.
    $89k-150k yearly est. 60d+ ago
  • Contact Center Supervisor

    Virginia Credit Union 4.3company rating

    Service supervisor job in Roanoke, VA

    PRIMARY FUNCTION: The Contact Center Supervisor's primary function is to provide leadership and direction to the Contact Center staff and directly supervise a team of Contact Center Account Consultants. In addition, the Supervisor is responsible for consistently motivating staff and developing goals to ensure that excellent member service is provided at all times. JOB DUTIES AND RESPONSIBILITIES: Inform, Educate, and Advise members, regardless of the individual circumstances. Ensure the members are consistently provided with quality service by promoting the Brand. Conduct monthly one-on-one coaching sessions with individual consultants based on observation of job-related knowledge and skills (review activities, results, recorded member interactions, and progress towards goals). Conduct Quick-Coaching sessions to provide informal observation and feedback to consultants on sales skills, and next time opportunities. Conduct monthly team meetings to discuss sales and service objectives, activities, and/or strategies on which to focus. Responsible for the writing of and the conducting of performance evaluations for the Contact Center staff in conjunction with the Manager. Assist the Quality Assurance Specialist with service observing Contact Center consultants to ensure that department goals are met and to emphasize the importance of quality service. Ensure that service level, average answer speed, and representative productivity is being managed and monitored. Ensure that staff is cross-selling products and services and meeting department and team goals. Ensure teamwork within the department and promote internal quality service with other areas of the Credit Union. Utilize statistical reports to set goals for their individual teams and develop incentives to motivate the Contact Center staff. Assist Manager and Workforce Management with daily and weekly scheduling. Take incoming member calls as needed. Assist Contact Center Consultants and members with intricate problems, and resolve member complaints and concerns in a timely manner. Responsible for handling escalated member calls. Acts in the absence of the Manager as needed. Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies. Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security. Report all Risk Management Policy violations in accordance with policy. EXPECTATIONS: Maintain and demonstrate excellent knowledge of all VACU products, services, policies, and procedures. Keep informed and comply with regulations related to Consumer Lending, and Credit Committee and other credit union policies. Contribute towards individual, team, & department goals while promoting team spirit. Give feedback to the Managers and other Supervisors about department and team goals and incentives. Attend training sessions as directed by Manager to keep skills current. Work with the Contact Center Trainer on training and development. Create a supportive culture by collaboration and teamwork, both internally and externally. Utilize the mentoring program to assimilate new employees to the Contact Center. Collaborate with Manager on service quality issues and member feedback. Build relationships with team & promote team spirit and assistance to phone reps. Keep all member and credit union business confidential. JOB QUALIFICATIONS: Knowledge: Must have knowledge of Word and Excel. Credit union or banking industry knowledge preferred. Skills: Must be able to operate a computer and other office equipment. Must be skillful when working with details such as numbers and names. Must have strong written and oral communication skills. Must have good organizational and motivational skills. Must have the ability to effectively communicate with customers, consultants, and all-levels of management both verbally and in writing. Must be able to work in a stressful environment while being flexible and professional. Must have the ability to consistently provide excellent service. Must be driven by a heartfelt desire to create a place where customers feel comfortable seeking financial advice, and trust that they will receive the right solutions. Must have ability to give direction, perform multiple tasks, and be creative. Minimum Education and Experience: High school degree is or equivalent required. College degree is preferable or equivalent work experience. Must have prior supervisory experience or have demonstrated leadership abilities in a customer service environment. Must have experience with computers. Must have experience in handling customer requests and inquiries. Experience with writing and conducting performance evaluations, recruitment, and dealing with employee discipline issues is preferred. PHYSICAL REQUIREMENTS: Ability to sit for long periods of time. Infrequent lifting or carrying of objects up to 10 pounds. Ability to speak and hear clearly with reasonable accommodation.
    $30k-36k yearly est. Auto-Apply 60d+ ago
  • Operations Supervisor

    Smurfit Westrock

    Service supervisor job in Low Moor, VA

    Career Opportunity The Low Moor Converting and Services facility provides value added differentiated products to customers through extrusion coating, custom sheeting, and custom winding capabilities. Market sales exceed 100,000 tons/year, generating over $200MM in revenue. The Operations Supervisor has the responsibility to plan, lead, organize and control the Sheeting and Custom Winding processes. We are seeking an exceptional leader and motivator to achieve and surpass safety, quality, production, and cost goals. For the aspiring candidate, this position is a great launching pad for higher level positions within the expansive Smurfit Westrock network of manufacturing facilities. How you will impact Smurfit Westrock * Provide a safe environment for workers; ensure operating crews have the necessary tools and information to perform their jobs safely and effectively. * Achieve superior quality of finished product and ensure customer needs are met. * Direct the shifts on the daily and weekly operational plan for your area to achieve established key performance indicators (KPIs). * Lead the daily troubleshooting of operational, quality and reliability issues in your area. * Work with Training Coordinator to improve training effectiveness, knowledge retention, and operating execution by operators. * Establish and implement General Operating Procedures for consistent and sustained results. * Implement change and drive for continually improving results through motivation, effective coaching and communication of expectations, and accountability of direct reports. * Set up and lead an effective reliability program - partner with maintenance to provide the needed repairs and improvements in your area. * Support overall plant operational improvements, activities and programs through team and personal involvement. * Responsible that all employees understand and utilize all safety requirements of job functions; in addition to use all required PPE during job tasks. * Position requires full knowledge of safety requirements and ensure compliance and accountability. * Working knowledge all safety procedures (including LOTO, fall protection, confined space entry, hot work and JHA for each position, proper guarding, seat belts, dock locks, etc.). * Employee must follow standard work procedures and safe work. What you need to succeed * Bachelor's degree in engineering or technical science is strongly preferred; operational supervisory industrial experience will also be considered. * Certification in Lean manufacturing and/or Six Sigma is desired with proven ability to enhance operational effectiveness. * Demonstrated leadership skills, building teams and the ability to motivate others are key competencies in this position. * Strong interpersonal relationship skills, problem solving/troubleshooting skills, and written/verbal communication skills. Ability to coach and motivate. * 5 + years' experience in a manufacturing environment. * Be able to work in a high pace work environment and adapt to unexpected change. * Knowledge of converting processes and equipment such as extruders, sheeters and winders is a plus.
    $43k-74k yearly est. 19d ago
  • Nutritionist Supervisor Senior

    DHRM

    Service supervisor job in Lynchburg, VA

    Title: Nutritionist Supervisor Senior State Role Title: Dietitians and Nutritionists Hiring Range: $65,000-$78,000 Pay Band: 5 Agency Website: ******************************** Recruitment Type: General Public - G Job Duties Consider joining the Virginia Department of Health as we foster healthy and resilient communities. The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. VDH is made up of a statewide Central Office in Richmond and 35 local health districts. The Central Virginia Health District seeks to fill a Nutritionist Supervisor Senior position based at the Lynchburg Health Department You must meet requirements for use of the title Dietitian/Nutritionist as authorized by Code of VA 54.1 - 2731. ***The successful candidate will be offered 40 hours of front-loaded annual leave on a one-time basis*** In addition to a rewarding work experience, VDH offers excellent employee benefits including health and life insurance, pre-tax spending accounts, state funded Short- and Long-Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching. The incumbent of this position would supervise all nutritional programs and supporting staff for the health district, featuring intermediate term program issues. Characteristic activities encompass overall responsibility for planning, implementing and providing of nutrition services to a district including areas of Women's, Infants & Children, Maternal/Child Health, General Medical, Family Planning, Baby Care, and Adolescent Health. This position also involves writing WIC grant(s) and the WIC Service Plan, program planning, monitoring, and analysis carried out via conducting the self-Local Agency Management Evaluations (LAME) reviews, along with ultimate responsibility for follow up, documentation, and corrective action. This position will also perform technical training and programmatic assistance, developing satellite clinics, providing outreach to physicians' offices, human services agencies, hospitals and other related entities. Supervises professional and support employees within the nutritionist programs through observation of work activities, consultation, statistical data and work reviews. May provide nutritional assessment and education to clients as needed. May also perform other related administrative tasks. This benchmark serves as the sole district WIC and nutrition services supervisor and is responsible for all aspects of WIC and nutrition services in the health district. Thorough knowledge of program management, analytical principles and service integration is necessary. The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401 a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave. Please note: This is a restricted position which is solely funded by the WIC Program for a 1-year period ending September 30th each year. The availability of funding is scheduled for review before the grant expiration date and periodically thereafter. Employment is contingent on the continued availability of grant or non-grant funds. Special Assignments: May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. May be required by VDH to adjust work hours, location, and job duties and participate in training to meet public health business needs, including emergencies. If this position is designated as a mobile worker, this includes both working in the field and teleworking at an alternate location when not in the field or during an emergency closing. You may be required to periodically come into your assigned office to attend meetings or training. Minimum Qualifications Must meet requirements for use of title Dietitian/Nutritionist as authorized by Code of VA 54.1 - 2731. Typical KSAs: • Comprehensive knowledge of principles of nutrition, public health programs, community resources and principles of health education • Knowledge of budgeting; personnel management; ability to plan, implement and evaluate; grant writing; proficient use of a computer and Windows environment • Skills in oral and written communication and nutrition counseling • Ability to write reports, interpret policy, develop statistical reports and analyze data to impact program planning • Ability to supervise multi-disciplinary team and provide team leadership; ability to supervise, schedule and evaluate personnel • Extensive knowledge of the WIC program and its policies and procedures; work closely with State WIC office to identify program issues and solutions Additional Considerations Experience in public health nutrition, Registered Dietician, and supervisory experience preferred Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: ********************* If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment. As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply! Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration. Contact Information Name: Cortez jackson Phone: n/a Email: ******************************* In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $65k-78k yearly 25d ago
  • Service Manager

    Mobile Communications America 4.4company rating

    Service supervisor job in Salem, VA

    **Service Manager - Voice (MSS Division)** **Travel:** ~25% (Company vehicle provided) **ABOUT MCA** Mobile Communications America (MCA) is your trusted advisor for wireless communications, data, and security solutions. We help organizations enhance safety, security, and efficiency through innovative technology and exceptional service. With over 65,000 customers nationwide and partnerships with leading manufacturers, MCA is the largest Motorola partner in the U.S. **POSITION OVERVIEW:** MCA is seeking an experienced **Service Manager** to support our fast- **growing Voice (MSS) division** . In this role, you will manage service operations **across four MCA locations in Southwest Virginia and neighboring areas of West Virginia** , ensuring outstanding customer service, streamlined processes, and accurate performance tracking. We're looking for a proven leader who thrives on driving operational excellence, mentoring teams, and delivering exceptional customer experiences. **WHAT YOU WILL BE DOING:** + **Service Operations Management:** Oversee the daily operations of the service department to ensure efficient and effective handling of service requests, meeting established KPIs and SLAs. + **Team Leadership:** Lead, train, and mentor a team of service technicians and support staff, fostering a culture of continuous improvement and professional development. + **Customer Relations:** Serves as the main point of contact for customers. Build and maintain strong relationships with clients, addressing their needs to enhance customer satisfaction. + **Troubleshooting and Problem Resolution:** Handle escalated service issues and work to resolve them promptly. + **Performance Monitoring:** Monitor service performance metrics and prepare basic reports to track trends and identify areas for improvement. + **Training and Development:** Organize and conduct training sessions to ensure that all team members are knowledgeable about products, services, and best practices. + **Collaboration:** Work with other departments, such as sales and technical support, to ensure seamless customer experience. **WHAT YOU WILL BRING TO THE TEAM:** + 3-5 years of experience in service management or a similar role. + A bachelor's degree in business administration, management, or a related field is preferred. + Strong communication, problem-solving, and team leadership skills. + Proficiency in service management software and Microsoft Office Suite. + Ability to manage customer relationships and resolve issues in a timely manner. **WORK LOCATION:** This is an **onsite position** . Candidates must reside within MCA's Southwest Virginia footprint, with preference for those near **Wytheville, VA** . **TRAVEL REQUIREMENTS:** Approximately 25% travel, including occasional overnight stays. A company vehicle will be provided for business use. Valid driver's license required. **PHYSICAL REQUIREMENTS:** The physical environment requires the employee to work inside and outside. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 30 pounds, and frequently position self to maintain computers or other equipment as needed. **DIRECT REPORTS:** Yes - you will lead a team of service professionals. **WHY MCA?** We value Service, Growth, Teamwork, and Safety. As a Military Friendly Employer, we proudly employ over 250 veterans. Join MCA and enjoy competitive pay, comprehensive benefits, and a culture that values both hard work and fun. **Benefits include:** + Medical, Dental, Vision + 401(k) with company match + Paid Time Off & Holiday Pay + Education Incentives + And more! **Ready to join a team that puts service first? Apply today and become part of the MCA family!** _Mobile Communications America, Inc., is proud to be an Equal Opportunity workplace and an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are "better together."_ _\#LI-KR1_
    $45k-65k yearly est. 30d ago
  • Innovations Services Manager

    Virginia Tech Foundation 4.1company rating

    Service supervisor job in Blacksburg, VA

    Job Description Virginia Tech Foundation, Inc. (VTF) is a nonstock corporation established in 1948 for the sole purpose of managing the endowment and real estate portfolio of Virginia Tech, now valued at $3.0 billion. VTF exists and operates as a separate, independent entity with its own officers and governing board - managing, investing, and distributing private resources to advance Virginia Tech's mission and its strategic priorities. Virginia Tech Corporate Research Center, Inc. (VTCRC), in all its locations, is where education meets business. VTCRC is a place and a paradigm at work within an ever-changing landscape, wherever Virginia Tech is present. VTCRC is the wholly owned for-profit subsidiary of VTF. Position Summary: The Innovations Services Manager ensures the delivery of high-quality founder experiences, programs, and daily operations for the Virginia Tech Corporate Research Center (VTCRC) broadly and within the Entrepreneur Resource Center (ERC) specifically. This role oversees onboarding for founders and coworking members, manages logistics for ERC programs and events, maintains the ERC's coworking and community spaces, and activates the Startup Space digital platform to support community engagement. The Manager supervises a part-time Innovation Services Coordinator and collaborates closely with ERC teammates-including the Program Operations Manager, Business Development Manager, and Marketing-to ensure seamless execution of programs and a welcoming, well-run ERC environment. This role plays a central part in creating an energizing, founder-centric experience and positioning the ERC as a “home base” for early-stage innovators. Role & Responsibilities: Founder & Member Onboarding Coordinate onboarding for founders, startups, faculty innovators, students, and coworking members. Provide clear orientation to ERC programs, resources, and expectations. Maintain accurate profiles and engagement records in Startup Space and internal systems. Facilitate introductions to mentors, service providers, and partners as appropriate. Program & Event Coordination Manage logistics for ERC programs, workshops, Founder Series sessions, and community events. Oversee scheduling, communications, registration, room setup, materials preparation, and day-of support. Coordinate with Marketing and Program & Data Ops to ensure visibility and accurate reporting. Support Senior Manager in ensuring high-quality, branded, program execution. ERC Space Operations & Member Experience Oversee daily coworking and shared-space operations to ensure a clean, ready, and welcoming environment. Serve as a consistent point-of-contact for coworking members and ERC participants. Coordinate facility needs with VTCRC Facilities and ensure supplies and resources are maintained. Track space utilization trends and support implementation of ERC usage policies. Digital Community Management (Startup Space) Maintain accurate and up-to-date program listings, announcements, reminders, and resources. Support member engagement through prompts, updates, and content in collaboration with Marketing. Respond to inquiries or route questions to the appropriate team member. Upload success stories, opportunities, and event content to support community visibility. Internal Community-Building & Engagement Support Coordinate casual community-building opportunities such as coworking activation days, coffee chats, and meetups. Surface community needs and opportunities to the Senior Manager for potential programming. Support peer-to-peer networking and connections among founders and tenants. Team Coordination & Supervision Supervise and assign daily tasks to the part-time Innovation Services Coordinator. Provide training, guidance, and workflow management for the Coordinator. Collaborate with Program Operations on attendance tracking, data needs, and reporting. Work with the Business Development Manager to support prospective tenant visits and onboarding. Provide Marketing with logistics details, visuals, and success stories. Qualifications: Required Bachelor's degree in business, communications, hospitality, project management, human-centered design, or related field. 2-4 years of experience in program coordination, event logistics, community management, customer experience, or similar roles. Strong organizational and multitasking skills. Excellent interpersonal and communication skills with a service-oriented approach. Comfort using digital platforms, community tools, and productivity systems. Ability to support occasional early-morning or evening events. Preferred Experience in coworking environments, startup support organizations, higher education, or innovation hubs. Familiarity with design thinking or service design principles. Experience with digital community platforms (e.g., Startup Space). Interest in early-stage entrepreneurship. Core Competencies Customer experience and hospitality Event and program coordination Organization and time management Collaboration and communication Operational problem-solving Adaptability and initiative Community-building Physical Requirements Ability to move furniture or materials for event setup. Ability to stand or walk for extended periods during events. Ability to lift up to 25 lbs occasionally. Ability to work evenings or weekends as needed for event execution Physical Requirements: Light lifting ( Standing Sitting Bending Moderate lifting (20-50 lbs.) Lifting Walking Climbing Heavy lifting (>50 lbs.) Reaching Repetitive motion Pushing/pulling Other, specify:
    $51k-67k yearly est. 3d ago
  • Substance Use Disorder Services Supervisor

    Alleghany Highlands Community Services 4.8company rating

    Service supervisor job in Covington, VA

    Join Alleghany Highlands Community Services as a Full-Time Substance Use Disorder Services Supervisor in Covington and play a pivotal role in transforming lives. This onsite position allows you to lead a dedicated team, driving impactful treatment programs that embody our core values of empathy and excellence. Experience the satisfaction of making a real difference in your community while promoting a person centered approach. Collaborate with professionals who share your commitment to integrity and high performance, fostering an environment of support and growth. Your expertise will not only enhance service delivery but also inspire innovation in substance use treatment. This is an exciting opportunity to elevate your career while directly contributing to positive change. As a team member, you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. We invite passionate individuals to apply and be part of our mission to improve community health and well-being. Let us introduce ourselves For over 40 years, AHCS has been the primary public behavioral healthcare provider in the Alleghany Highlands area, offering services to adults and children with challenges related to mental health, substance use, and developmental disabilities. What would you do as a Substance Use Disorder Services Supervisor As a Full-Time Substance Use Disorder Services Supervisor at Alleghany Highlands Community Services in Covington, you will play a crucial role in enhancing the quality of mental health and substance use outpatient services. This position involves both administrative and clinical supervision, ensuring that staff deliver outstanding care while adhering to established protocols. You will be responsible for planning, organizing, and monitoring services, as well as providing direct outpatient therapy and facilitating group sessions. Staying organized, you will maintain comprehensive electronic records for your client caseload, including treatment plans and evaluations. Additionally, you'll handle Medicaid authorizations to support clients with insurance coverage. Your participation in agency committees and state or local workgroups will further strengthen our community impact. As part of your responsibilities, you will also be involved in a rotation for after-hours on-call consultation, providing critical support to Emergency Services and Mobile Crisis staff. Does this sound like you? To thrive as a Full-Time Substance Use Disorder Services Supervisor at Alleghany Highlands Community Services, a diverse skill set is essential. You must excel in planning, evaluating, supervising, and coordinating the work of program staff to ensure the delivery of high-quality services. Strong program development capabilities and effective resource deployment are critical, along with proficiency in fiscal processes, conflict management, and problem-solving. Familiarity with the DSM-V diagnostic criteria and the regulations surrounding SAPT Block Grant and Addiction and Recovery Treatment Services is imperative for compliance in substance abuse treatment. Knowledge of legal rights, including HIPAA and 42 CFR Part 2, is vital to safeguarding client confidentiality and promoting consumer rights. Proficiency in behavior management, counseling techniques, crisis intervention strategies, and community resources will enhance your effectiveness. Additionally, experience with electronic health record documentation policies, insurance authorization requirements, and person-centered planning will be necessary for success in this role. Get started with our team! If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application! Sign-on Bonus (according to AHCS policy) $3,000 for Resident in Counseling $5,000 for LPC or LCSW Candidates who are offered a position must undergo a background check, including social services review, and drug screen. Virginia has restrictions on hiring individuals with certain convictions. Here is the list: ************************************************************************* - *************************************************************************
    $39k-52k yearly est. 2d ago
  • Team Lead

    Rack Room Shoes 4.2company rating

    Service supervisor job in Roanoke, VA

    30253 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 014 Rack Room Shoes 014 Pay Range: Valley View Mall 4744 Valley View Blvd About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Roanoke, Virginia US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $29k-37k yearly est. 60d+ ago
  • Nutritionist Supervisor Senior

    DHRM

    Service supervisor job in Lynchburg, VA

    Title: Nutritionist Supervisor Senior State Role Title: Program Administration Specialist II Hiring Range: $60,000-$73,000 Pay Band: 5 Agency Website: ***************************** Recruitment Type: State Employee Only - E Job Duties This is the most senior supervisory level in the Nutrition Series for employees opting to progress through the supervisory/managerial tracks. Supervises all nutritional programs and supporting staff for a district, featuring intermediate term program issues. Characteristic activities encompass overall responsibility for planning, implementing and providing of nutrition services to a district including areas of Women's, Infants & Children, Maternal/Child Health, General Medical, Family Planning, Baby Care, and Adolescent Health. This position also involves writing WIC grant(s) and the WIC Service Plan, program planning, monitoring, and analysis carried out via conducting the self Local Agency Management Evaluations (LAME) reviews, along with ultimate responsibility for follow up, documentation, and corrective action. Performs technical training and programmatic assistance, developing satellite clinics, providing outreach to physicians' offices, human services agencies, hospitals and other related entities. Supervises professional and support employees within the nutritionist programs through observation of work activities, consultation, statistical data and work reviews. May provide nutritional assessment and education to clients. May perform other related administrative tasks. Thorough knowledge of program management, analytical principles and service integration is necessary. Responsibilities are carried out independently based on an outline or work plan developed by or approved by the supervisor. This benchmark serves as the sole district WIC and nutrition services supervisor and is responsible for all aspects of WIC and nutrition services in a district (only one per district). Minimum Qualifications Must meet requirements for use of title Dietitian/Nutritionist as authorized by Code of VA 54.1 - 2731. Typical KSAs: • Comprehensive knowledge of principles of nutrition, public health programs, community resources and principles of health education • Knowledge of budgeting; personnel management; ability to plan, implement and evaluate; grant writing; proficient use of a computer and Windows environment • Skills in oral and written communication and nutrition counseling • Ability to write reports, interpret policy, develop statistical reports and analyze data to impact program planning • Ability to supervise multi-disciplinary team and provide team leadership; ability to supervise, schedule and evaluate personnel • Extensive knowledge of the WIC program and its policies and procedures; work closely with State WIC office to identify program issues and solutions Additional Considerations Experience in public health nutrition, Registered Dietician, and supervisory experience preferred Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: ********************* If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment. As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply! Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration. Contact Information Name: Cortez Jackson Phone: n/a Email: ******************************* In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $60k-73k yearly 60d+ ago
  • Innovations Services Manager

    Virginia Tech Foundation 4.1company rating

    Service supervisor job in Blacksburg, VA

    Virginia Tech Foundation, Inc. (VTF) is a nonstock corporation established in 1948 for the sole purpose of managing the endowment and real estate portfolio of Virginia Tech, now valued at $3.0 billion. VTF exists and operates as a separate, independent entity with its own officers and governing board - managing, investing, and distributing private resources to advance Virginia Tech's mission and its strategic priorities. Virginia Tech Corporate Research Center, Inc. (VTCRC), in all its locations, is where education meets business. VTCRC is a place and a paradigm at work within an ever-changing landscape, wherever Virginia Tech is present. VTCRC is the wholly owned for-profit subsidiary of VTF. Position Summary: The Innovations Services Manager ensures the delivery of high-quality founder experiences, programs, and daily operations for the Virginia Tech Corporate Research Center (VTCRC) broadly and within the Entrepreneur Resource Center (ERC) specifically. This role oversees onboarding for founders and coworking members, manages logistics for ERC programs and events, maintains the ERC's coworking and community spaces, and activates the Startup Space digital platform to support community engagement. The Manager supervises a part-time Innovation Services Coordinator and collaborates closely with ERC teammates-including the Program Operations Manager, Business Development Manager, and Marketing-to ensure seamless execution of programs and a welcoming, well-run ERC environment. This role plays a central part in creating an energizing, founder-centric experience and positioning the ERC as a “home base” for early-stage innovators. Role & Responsibilities: Founder & Member Onboarding Coordinate onboarding for founders, startups, faculty innovators, students, and coworking members. Provide clear orientation to ERC programs, resources, and expectations. Maintain accurate profiles and engagement records in Startup Space and internal systems. Facilitate introductions to mentors, service providers, and partners as appropriate. Program & Event Coordination Manage logistics for ERC programs, workshops, Founder Series sessions, and community events. Oversee scheduling, communications, registration, room setup, materials preparation, and day-of support. Coordinate with Marketing and Program & Data Ops to ensure visibility and accurate reporting. Support Senior Manager in ensuring high-quality, branded, program execution. ERC Space Operations & Member Experience Oversee daily coworking and shared-space operations to ensure a clean, ready, and welcoming environment. Serve as a consistent point-of-contact for coworking members and ERC participants. Coordinate facility needs with VTCRC Facilities and ensure supplies and resources are maintained. Track space utilization trends and support implementation of ERC usage policies. Digital Community Management (Startup Space) Maintain accurate and up-to-date program listings, announcements, reminders, and resources. Support member engagement through prompts, updates, and content in collaboration with Marketing. Respond to inquiries or route questions to the appropriate team member. Upload success stories, opportunities, and event content to support community visibility. Internal Community-Building & Engagement Support Coordinate casual community-building opportunities such as coworking activation days, coffee chats, and meetups. Surface community needs and opportunities to the Senior Manager for potential programming. Support peer-to-peer networking and connections among founders and tenants. Team Coordination & Supervision Supervise and assign daily tasks to the part-time Innovation Services Coordinator. Provide training, guidance, and workflow management for the Coordinator. Collaborate with Program Operations on attendance tracking, data needs, and reporting. Work with the Business Development Manager to support prospective tenant visits and onboarding. Provide Marketing with logistics details, visuals, and success stories. Qualifications: Required Bachelor's degree in business, communications, hospitality, project management, human-centered design, or related field. 2-4 years of experience in program coordination, event logistics, community management, customer experience, or similar roles. Strong organizational and multitasking skills. Excellent interpersonal and communication skills with a service-oriented approach. Comfort using digital platforms, community tools, and productivity systems. Ability to support occasional early-morning or evening events. Preferred Experience in coworking environments, startup support organizations, higher education, or innovation hubs. Familiarity with design thinking or service design principles. Experience with digital community platforms (e.g., Startup Space). Interest in early-stage entrepreneurship. Core Competencies Customer experience and hospitality Event and program coordination Organization and time management Collaboration and communication Operational problem-solving Adaptability and initiative Community-building Physical Requirements Ability to move furniture or materials for event setup. Ability to stand or walk for extended periods during events. Ability to lift up to 25 lbs occasionally. Ability to work evenings or weekends as needed for event execution Physical Requirements: Light lifting ( Standing Sitting Bending Moderate lifting (20-50 lbs.) Lifting Walking Climbing Heavy lifting (>50 lbs.) Reaching Repetitive motion Pushing/pulling Other, specify:
    $51k-67k yearly est. Auto-Apply 33d ago
  • NDE Services Operations Manager (Manager I, Field Services)

    Framatome North America

    Service supervisor job in Lynchburg, VA

    Why This Role Is Critical As the need for nuclear energy grows, the future couldn't be brighter. Join our vital mission to create lasting solutions for our planet's greatest challenges. In this role, you are ready to shape the future of clean energy and make a long-lasting global impact. With us, anticipate engaging and challenging projects that deliver innovative solutions and value-added technologies helping power more than 38 million North American homes. What You'll Do Day-To-Day Develops and adapts plans and priorities to address business and operational challenges. Optimizes workload, validates demands for method/process improvements so that a competitive level of efficiency is reached. Defines the required level of skills and implements hiring and development initiatives so that the section reaches the required level of performance and skills necessary to carry out company objectives. Proposes and implements a budget and cost reduction improvements to reach financial objectives. Directs all work in accordance with approved standards, policies, procedures and quality plans. What You'll Bring Bachelor's Degree in related field Minimum of 10 years related experience or equivalent work experience in lieu of degree. Technical expertise in nuclear plant maintenance. Deep understanding of NRC (Nuclear Regulatory Commission) standards. Excellent communication skills to work effectively with all levels of staff and management, vendors and customers. Demonstrated leadership ability to manage multiple tasks and projects through subordinates. Good problem identification and problem resolution skills. Total Rewards Package Salary: $130,000-$176,000 and may also include annual incentives and performance bonuses. The base salary range is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. Health & Wellness: Multiple medical plan options, dental & vision coverage, life insurance, long- and short-term disability, and optional supplemental plans (critical illness, accident, hospital indemnity, dependent life). Retirement: 401(k) with employer match. Paid Time Off: Up to 3 weeks of vacation, 8 sick days, and 13 paid holidays annually. Extra Perks: Lifestyle spending account, employer paid mental health support, education reimbursement, professional development opportunities, adoption assistance, parental leave, and employee assistance programs. About Framatome Framatome has been shaping the future of nuclear energy in the U.S. for more than 60 years. Framatome Inc. is headquartered in Lynchburg, Virginia, with more than 2,400+ employees across North America supporting nearly every nuclear plant in the nation. From our facilities in Virginia, Washington, North Carolina, Pennsylvania, Massachusetts and beyond, we deliver outage services, advanced nuclear fuel technologies, and next-gen reactor innovations that keep the lights on. At Framatome, you will join a global team committed to creating reliable, carbon-free energy. Here, you can: Solve complex nuclear challenges that directly impact the climate. Build your career through technical fellowships, leadership roles, and global opportunities. Do your best work in a culture that values safety, innovation, and well-being. Framatome is an Equal Opportunity / Affirmative Action Employer. All qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Offers are contingent on background check and drug screen (where applicable). Positions may involve access to information subject to U.S. export control regulations; applicants must meet eligibility requirements (see DOE 810 Appendix A).
    $35k-51k yearly est. Auto-Apply 11d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Roanoke, VA?

The average service supervisor in Roanoke, VA earns between $31,000 and $80,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Roanoke, VA

$49,000
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