Shift manager vs shift supervisor

The differences between shift managers and shift supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a shift manager, becoming a shift supervisor takes usually requires 4-6 years. Additionally, a shift supervisor has an average salary of $34,141, which is higher than the $32,110 average annual salary of a shift manager.

The top three skills for a shift manager include cleanliness, inventory management and management. The most important skills for a shift supervisor are cash handling, store operations, and store management.

Shift manager vs shift supervisor overview

	Shift Manager	Shift Supervisor
Yearly salary	$32,110	$34,141
Hourly rate	$15.44	$16.41
Growth rate	10%	10%
Number of jobs	335,517	282,079
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	Bachelor's Degree, 40%
Average age	39	43
Years of experience	4	6

What does a shift manager do?

Shift managers are employees assigned to oversee the operations of the business during a specific time or work shift. They manage the employees assigned in a particular shift and ensure that the employees are working on their specific tasks. They also ensure that the needed manpower is met. Shift managers are also in charge of checking the sales, ensuring that the finances are properly balanced, and maintaining records during the work shift. They also respond to any challenges that may occur during the time period. Shift managers should have good organization skills, decision-making skills, and interpersonal skills.

What does a shift supervisor do?

Shift supervisors are responsible for the employees assigned to the shift that they are handling. Shift supervisors ensure that the employees who were expected to report to work at the specific shift came in. They also ensure that the employees are doing their jobs while at work. Shift supervisors are expected to ensure that employees are really working during working hours and properly delegate work. Shift supervisors ensure that the employees are productive and efficient in their jobs. They are expected to provide coaching and guidance so that the employees will be able to reach the goals assigned to the work team.

Shift manager vs shift supervisor salary

Shift managers and shift supervisors have different pay scales, as shown below.

	Shift Manager	Shift Supervisor
Average salary	$32,110	$34,141
Salary range	Between $23,000 And $43,000	Between $26,000 And $44,000
Highest paying City	Los Angeles, CA	San Jose, CA
Highest paying state	California	Hawaii
Best paying company	ABB	AbbVie
Best paying industry	Retail	Manufacturing

Differences between shift manager and shift supervisor education

There are a few differences between a shift manager and a shift supervisor in terms of educational background:

	Shift Manager	Shift Supervisor
Most common degree	High School Diploma, 34%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	Cornell University	SUNY College of Technology at Delhi

Shift manager vs shift supervisor demographics

Here are the differences between shift managers' and shift supervisors' demographics:

	Shift Manager	Shift Supervisor
Average age	39	43
Gender ratio	Male, 43.1% Female, 56.9%	Male, 49.1% Female, 50.9%
Race ratio	Black or African American, 11.4% Unknown, 4.9% Hispanic or Latino, 17.0% Asian, 8.2% White, 58.0% American Indian and Alaska Native, 0.6%	Black or African American, 8.9% Unknown, 4.7% Hispanic or Latino, 17.2% Asian, 6.9% White, 61.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	10%	9%

Differences between shift manager and shift supervisor duties and responsibilities

Shift manager example responsibilities.

Manage night shift ensuring closing procedures, customer service, and employee management are accomplished following company policies
Manage FOH to insure all guests are happy and well taken care of.
Provide excellent customer service, operate POS systems, maintain friendly but secure retail environment, track and manage inventory
Handle all customer relation issues in accordance with company policy and provide exceptional customer service to all CVS customers.
Receive SERVSAFE certification along with online management courses.
Execute store operations during schedule shifts, organize shift assignments and maintain consistent attendance and punctuality.

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Shift supervisor example responsibilities.

Content include math skills, how to manage a monthly budget, job searches, and managing a home.
Manage a team of energy consultants in daily production, SPH (sales per hr.
Evaluate daily job objectives and utilize knowledge of math, physics, and engineering to achieve the desired results.
Manage a part-time managerial shift supervisor position that require daily bookkeeping in POS system.
Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
Carry out administrative functions including tracking ordering and managing inventory, and support the manager in monitoring store security and cleanliness.

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Shift manager vs shift supervisor skills

Common shift manager skills

Cleanliness, 35%
Inventory Management, 13%
Management, 10%
Leadership, 5%
Customer Service, 3%
Help Support, 3%

Common shift supervisor skills

Cash Handling, 19%
Store Operations, 9%
Store Management, 9%
Loss Prevention, 7%
Food Products, 7%
Cash Flow, 5%

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Updated January 8, 2025

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