Social services manager vs intensive case manager

The differences between social services managers and intensive case managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a social services manager and an intensive case manager. Additionally, a social services manager has an average salary of $55,773, which is higher than the $40,015 average annual salary of an intensive case manager.

The top three skills for a social services manager include social work, patients and discharge planning. The most important skills for an intensive case manager are rehabilitation, social work, and crisis intervention.

Social services manager vs intensive case manager overview

	Social Services Manager	Intensive Case Manager
Yearly salary	$55,773	$40,015
Hourly rate	$26.81	$19.24
Growth rate	12%	12%
Number of jobs	162,185	83,851
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 68%
Average age	43	43
Years of experience	12	12

What does a social services manager do?

A social services manager is responsible for handling community programs and activities for societal needs. Social services managers coordinate with different local organizations to strategize techniques in building a safe and peaceful environment for the citizens, as well as identifying resources to provide them with their essentials. They also attend community events and meetings to represent the community and propose ideas for community development. A social services manager supervises the program budgeting, as well as reaching out to potential donors and sponsors for funding purposes.

What does an intensive case manager do?

An Intensive Case Manager helps clients access the required financial services, residential services, psychiatric services, social services, medical services, and other crucial services. They complete all client outcome reports, client registration forms, service document forms, and more. These professionals complete all client service plans while focusing on their requirements and strengths. They also monitor client service delivery by remaining in contact with service providers and clients.

Social services manager vs intensive case manager salary

Social services managers and intensive case managers have different pay scales, as shown below.

	Social Services Manager	Intensive Case Manager
Average salary	$55,773	$40,015
Salary range	Between $37,000 And $81,000	Between $29,000 And $53,000
Highest paying City	Washington, DC	Oakland, CA
Highest paying state	Nevada	California
Best paying company	Cloudflare	Southern California Hospitals
Best paying industry	Health Care	Health Care

Differences between social services manager and intensive case manager education

There are a few differences between a social services manager and an intensive case manager in terms of educational background:

	Social Services Manager	Intensive Case Manager
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 68%
Most common major	Social Work	Psychology
Most common college	SUNY at Binghamton	California State University - Long Beach

Social services manager vs intensive case manager demographics

Here are the differences between social services managers' and intensive case managers' demographics:

	Social Services Manager	Intensive Case Manager
Average age	43	43
Gender ratio	Male, 20.6% Female, 79.4%	Male, 27.1% Female, 72.9%
Race ratio	Black or African American, 11.2% Unknown, 5.2% Hispanic or Latino, 18.6% Asian, 6.3% White, 56.6% American Indian and Alaska Native, 2.1%	Black or African American, 11.5% Unknown, 4.7% Hispanic or Latino, 17.8% Asian, 6.4% White, 57.9% American Indian and Alaska Native, 1.7%
LGBT Percentage	11%	11%

Differences between social services manager and intensive case manager duties and responsibilities

Social services manager example responsibilities.

Manage the MSW staff and coordinate all social service and select patient service activities.
Research community services for patient care and coordinate transportation for patients to external organizations for short and long-term treatment.
Provide case-management for patients in a rehabilitation setting, assisting with referrals to appropriate agencies and resources in their local area.
Assist with Medicaid applications and insurance problems.
Process payroll information in an accurate and timely manner.
Help residents with their advance directives, assist in filing Medicaid applications and file and investigate grievances.

Intensive case manager example responsibilities.

Provide clients support with basic ADL's (shopping, payee services, budgets, managing and attending appointments).
Coordinate services while teaching life skills promoting goal attainment, crisis management, recovery, rehabilitation and resiliency to underprivilege populations.
Encourage and counsele patients to follow through with drug rehabilitation and continuous psychiatric therapy.
Participate in the assessment, development and implementation of services to mentally ill patients in accordance with their individualize service plan.
Perform concurrent review to assure appropriateness of admission, inpatient/acute care, rehabilitation/SNF status, and discharge using establish InterQual guidelines.
Conduct intensive case management and quality control for file accuracy in order to ensure HUD regulations are accurately implement.

Social services manager vs intensive case manager skills

Common social services manager skills

Social Work, 19%
Patients, 13%
Discharge Planning, 7%
Mental Health, 6%
Crisis Intervention, 6%
Psychosocial Assessments, 4%

Common intensive case manager skills

Rehabilitation, 11%
Social Work, 10%
Crisis Intervention, 10%
Community Resources, 9%
Behavioral Health, 7%
Mental Health, 7%

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Social Services Manager
Social Services Manager vs Intensive Case Manager

Updated January 8, 2025

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