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Social services manager vs service coordinator

The differences between social services managers and service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a social services manager and a service coordinator. Additionally, a social services manager has an average salary of $55,773, which is higher than the $40,792 average annual salary of a service coordinator.

The top three skills for a social services manager include social work, patients and discharge planning. The most important skills for a service coordinator are customer service, social work, and patients.

Social services manager vs service coordinator overview

Social Services ManagerService Coordinator
Yearly salary$55,773$40,792
Hourly rate$26.81$19.61
Growth rate12%12%
Number of jobs162,18555,922
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 60%
Average age4343
Years of experience1212

What does a social services manager do?

A social services manager is responsible for handling community programs and activities for societal needs. Social services managers coordinate with different local organizations to strategize techniques in building a safe and peaceful environment for the citizens, as well as identifying resources to provide them with their essentials. They also attend community events and meetings to represent the community and propose ideas for community development. A social services manager supervises the program budgeting, as well as reaching out to potential donors and sponsors for funding purposes.

What does a service coordinator do?

A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.

Social services manager vs service coordinator salary

Social services managers and service coordinators have different pay scales, as shown below.

Social Services ManagerService Coordinator
Average salary$55,773$40,792
Salary rangeBetween $37,000 And $81,000Between $29,000 And $56,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateNevadaMaine
Best paying companyCloudflareMt. San Antonio College
Best paying industryHealth CareGovernment

Differences between social services manager and service coordinator education

There are a few differences between a social services manager and a service coordinator in terms of educational background:

Social Services ManagerService Coordinator
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 60%
Most common majorSocial WorkBusiness
Most common collegeSUNY at BinghamtonSUNY at Binghamton

Social services manager vs service coordinator demographics

Here are the differences between social services managers' and service coordinators' demographics:

Social Services ManagerService Coordinator
Average age4343
Gender ratioMale, 20.6% Female, 79.4%Male, 28.5% Female, 71.5%
Race ratioBlack or African American, 11.2% Unknown, 5.2% Hispanic or Latino, 18.6% Asian, 6.3% White, 56.6% American Indian and Alaska Native, 2.1%Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6%
LGBT Percentage11%11%

Differences between social services manager and service coordinator duties and responsibilities

Social services manager example responsibilities.

  • Manage the MSW staff and coordinate all social service and select patient service activities.
  • Research community services for patient care and coordinate transportation for patients to external organizations for short and long-term treatment.
  • Provide case-management for patients in a rehabilitation setting, assisting with referrals to appropriate agencies and resources in their local area.
  • Assist with Medicaid applications and insurance problems.
  • Process payroll information in an accurate and timely manner.
  • Help residents with their advance directives, assist in filing Medicaid applications and file and investigate grievances.
  • Show more

Service coordinator example responsibilities.

  • Manage social media communication including Facebook, Pinterest, and blog.
  • Manage a pilot program providing diversion services to clients refer by DCF.
  • Manage the MSW staff and coordinate all social service and select patient service activities.
  • Manage caseload of 30 DD citizens, coordinate eligibility benefits.
  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Supervise and train direct care workers in CPR, care of clients, policy and procedures.
  • Show more

Social services manager vs service coordinator skills

Common social services manager skills
  • Social Work, 19%
  • Patients, 13%
  • Discharge Planning, 7%
  • Mental Health, 6%
  • Crisis Intervention, 6%
  • Psychosocial Assessments, 4%
Common service coordinator skills
  • Customer Service, 19%
  • Social Work, 14%
  • Patients, 7%
  • Social Services, 5%
  • Service Coordination, 3%
  • Data Entry, 3%

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