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  • Psychological Testing Specialist

    PMC Medical Staffing

    Specialist job in Flint, MI

    $5,000 Signing Bonus! Join a mission-driven clinical team providing high-quality psychological and neuropsychological assessments for children, adolescents, teens, and families. This role offers strong supervision, professional development, and a supportive clinic-based environment. What You'll Do Administer and score cognitive, developmental, behavioral, and neuropsychological tests Use standardized methods and normative data to ensure accurate results Prepare clear, timely written summaries Collaborate with licensed Psychologists in diagnostics and care planning What We're Looking For Master's in Psychology Michigan LLP (or TLLP with path to LLP after 2,000 hours) 1+ year experience working with children/adolescents with developmental, intellectual, or emotional/behavioral disorders Must pass the EPPP within 4 years Valid driver's license and reliable transportation
    $65k-82k yearly est. 2d ago
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  • Traffic Operations Specialist

    Aecom 4.6company rating

    Specialist job in Lansing, MI

    Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description AECOM is seeking a highly motivated and dependable Traffic Operations Specialist in Lansing, MI. Job Summary This position is responsible for monitoring, detecting, and reporting traffic incidents on Michigan's roadways, and coordinating with response agencies to manage the clearance of traffic incidents. The primary responsibility of this position is to use intelligent transportation system devices to detect and verify incidents, coordinate a response, and communicate the impacts to stakeholders. Once the Operator has confirmed a traffic incident and coordinated with the appropriate jurisdiction for response, the operator then distributes traveler information through a variety of communication platforms such as digital message signs, websites, social media, and media outlets. Applicants will need to be professional, reliable, self-motivated, and able to follow strict standard operating procedures. This role supports a 24/7 operations environment. It is a part time role with expected hours to be between 32-40 hours per week. Typical shifts are 5am-1pm weekdays, 11-7pm weekdays, and 8pm-6am in a 4 day workweek covering 2 weekdays and 2 weekend days. Responsibilities Managing and logging traffic incidents in an advanced transportation management system software Coordinating and dispatching incident response crews to incidents in a safe, timely and efficient manner. Detecting, confirming, and tracking equipment failures affecting control room operations (e.g., central system, computers, CCTV cameras, digital message signs, etc.) Coordinating with local, regional, and statewide stakeholders on all control room activities by providing essential and timely incident information and status Informing first responders of traffic related incidents involving injury and assisting with coordination of lane closures and diversion routes. Coordinating incidents with local municipalities for resolution and information dissemination. Dispatch, coordinate and communicate by radio with MDOT's Safety Service Patrol. Qualifications Minimum Requirements High School Diploma/GED Michigan Driver's License in good standing Willingness to take and pass a drug screening Preferred Qualifications Associates Degree Prior experience working in a fast paced, technology infused, environment Demonstrated reliability Full range of physical mobility, visual acuity, and general good health Geographic familiarity with State of Michigan Interstate system Computer proficiency: Office (Word, Excel, Power Point, Outlook) Scheduling flexibility Additional Information * Sponsorship is not available for this position About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
    $57k-76k yearly est. 2d ago
  • Carside / Take Out Specialist

    Applebee's-Miller Apple

    Specialist job in Flint, MI

    Talented Full Time and Part Time: Carside / Take Out / To-Go Team Member You must be: At least 16 years old Have reliable transportation Eligible to work in the US If you have a commitment to excellence and the drive to succeed, we want to hear from Carside, Specialist, Restaurant
    $40k-77k yearly est. 4d ago
  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Specialist job in Marshall, MI

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Logistics Specialist

    Adecco Us, Inc. 4.3company rating

    Specialist job in Lansing, MI

    Adecco is seeking a Logistics Specialist to join our night operations team. In this role, you will be the backbone of our freight movement, ensuring that shipments are tracked, drivers are supported, and customers are kept informed throughout the night. You will handle everything from data entry in our Freight Optimizer system to resolving complex delivery issues. + Location: Onsite in Lansing, MI + Pay Rate: $18.00 / hour + Shift: Monday - Friday | 7:00 PM - 3:30 AM (Night shift) Responsibilities: + Maintain accurate customer profiles and enter load details from customer tenders into the Freight Optimizer system. + Keep Account Managers, receivers, and customers updated on load statuses and provide immediate solutions for "problem loads." + Track daily pickups and deliveries to ensure every shipment arrives on time and in perfect condition. + Conduct "check calls" with drivers to verify ETAs and provide detailed routing instructions or facility directions. + Investigate and document any product overages, shortages, or damages (OS&D). + Coordinate, schedule, and reschedule delivery appointments; manage load acceptance/declines based on Account Manager guidance. + Validate all load data before closing shipments to ensure seamless accounting and billing. Qualifications: + At least 1 year of experience in a logistics or transportation environment. + A solid general understanding of the transportation and freight industry. + High school diploma or equivalent. + Strong skills in writing routine reports and professional correspondence. + The ability to apply common-sense understanding to carry out instructions provided in written, verbal, or diagram form. This position is managed by a National Recruitment Team. To be considered, please follow the application instructions provided. Interested? APPLY NOW for immediate consideration! **Pay Details:** $18.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $18 hourly 6d ago
  • Client Success Renewals Specialist

    Norstella

    Specialist job in Lansing, MI

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $70k-90k yearly 31d ago
  • Client Specialist Key

    Knitwell Group

    Specialist job in Lansing, MI

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 01051 Eastwood, MI-Lansing,MI 48912Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $31k-54k yearly est. Auto-Apply 27d ago
  • Sales Service Specialist I

    Freudenberg Medical 4.3company rating

    Specialist job in Howell, MI

    Working at Freudenberg: We will wow your world! Responsibilities: Entry of customer and distributor purchase and sample orders accurately and efficiently. Maintain customer and distributor pricing in the ERP system. Interface with all Chem-Trend departments that support the COFP. Coordination of information to respond to customer requests, i.e. SDS's, Product Data Sheets, C of A's, Pricing and Samples. Coordination of Material Return Authorizations, Customer Concerns, price increase notification to customers and distributors. Liaison between customers, distributors, and Chem-Trend internal departments. for the purpose of order fulfillment, shipping requirements, customer service and technical support. Qualifications: High School diploma required; Associates Degree preferred. Minimum of three years office experience. Familiarity of ERP and CRM systems. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Chem-Trend Limited Partnership
    $37k-60k yearly est. Auto-Apply 3d ago
  • New Client Onboarding Specialist

    CG Financial Services

    Specialist job in Haslett, MI

    Job Description The Client Onboarding Specialist for Personal Lines is a cornerstone of the agencys high-touch, concierge client experience. This role is responsible for delivering a white-glove onboarding experience for high-net-worth individuals and families, ensuring a seamless, confident, and deeply personalized transition into the agency. Beyond onboarding, this position is designed as a developmental role that builds the technical knowledge, relationship skills, and client insights needed to support future growth initiatives, including consultative sales and client expansion opportunities. Base salary $40,000 - $50,000 based on experience. Opportunities for bonuses and growth are available. Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Vision Insurance Life Insurance Disability Insurance Mon-Fri Schedule Career Growth Opportunities Free Coffee Free Soda Team Building Events Opportunities to participate in community volunteering and outreach initiatives Support for professional development, continuing education, and industry certifications Dental Insurance Retirement Plan Hands on Training Responsibilities Serve as the primary onboarding contact for new high-net-worth personal lines clients Coordinate all onboarding activities, including policy setup, documentation, carrier requirements, and internal handoffs Ensure all client information, exposures, and household details are accurately captured and documented Track onboarding milestones to ensure timely, flawless execution Partner closely with producers, advisors, and service teams to ensure continuity and consistency Identify opportunities to introduce additional agency resources or services as appropriate Requirements 2+ years of experience in personal lines insurance, client service, or a high-touch professional services environment Exceptional communication skills with a calm, confident, concierge-level presence Highly organized with strong attention to detail and follow-through Comfort working with affluent clients and complex household structures Personal Lines license or ability to obtain
    $40k-50k yearly 31d ago
  • webcam interview for IBM Jazz CLM Process Specialist (CSM or SAFe Certifications preferred)

    360 It Professionals 3.6company rating

    Specialist job in Lansing, MI

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Seeking an IT Specialist with a unique skill set required for Rational Team Concert (RTC). This is a new position and we would like to contract an IBM Jazz CLM Process Specialist. Qualifications Experience in mentoring, training and leading the effort in adopting the Jazz/CLM toolset in enterprise organizations Experience in mentoring, training and leading the effort for effective requirement management practices in enterprise organizations Experience in mentoring, training and leading the effort for effective test management practices in enterprise organizations Experience in mentoring, training and leading the effort for effective configuration and change management practices in enterprise organizations Certification as Jazz/CLM/Scrum Master SAFe Certification Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150
    $49k-91k yearly est. 3d ago
  • Associate Specialist, Validation

    Bryllan LLC

    Specialist job in Brighton, MI

    General Description The Associate Specialist, Validation will support Biovire by performing facility, utility and equipment qualification activities as per company test protocols to ensure that these systems meet all requirements to support the manufacture of commercial pharmaceutical products. This role provides tremendous Engineering & Quality experience for anyone who wants to build a career in pharmaceutical manufacturing. DUTIES AND RESPONSIBILITIES * Support implementation of facility modifications, new utilities and new equipment by executing test protocols to ensure the systems are installed, operational and performing correctly. * This includes safety testing, utility requirements, functionality testing, determination of operating ranges of critical process parameters, user access & control, establishing Preventative Maintenance plans, spare parts lists, calibrations, alarm response, etc. * Author risk assessments to determine how much qualification testing is required on new systems. * Summarize the capabilities of GMP systems controlled by a computer, to ensure that any system that generates data meets regulatory requirements. * Perform periodic assessments of GMP systems to ensure that previous validation activities are updated to capture new regulatory requirements. * Collaborate with the end user departments to ensure user requirements are captured prior to executing test protocols. * Must be someone with a "can do" attitude, eager to make a difference. * Strong understanding & comprehension of English is required, as most work activities require significant documentation that must meet stringent regulatory requirements.' * Must be willing to work "hands on" with equipment. * Physical requirements include ladder use (ie, heights), lifting up to 20 pounds unassisted. * Must be willing & able to wear appropriate PPE. Behavioral Expectations: * Strong work ethic and ability to accomplish tasks without supervision. * Excellent interpersonal skills with the ability to cooperate with others in a high-performance setting. * Strong mathematical and organizational skills. * English communication skills, both written and verbal. * Must possess honesty and integrity, commitment to the highest legal and ethical standards * Ability to treat every person with courtesy and respect * Demonstrate ownership and accountability to production schedule without compromising product quality * Desire to work with others and share best practices with colleagues on their shift and on other shifts * Knowledge of fundamental cGMP and regulatory principles a. WORK EXPERIENCE AND EDUCATION REQUIREMENTS * A Bachelor of Science in Engineering or equivalent is strongly preferred, or a minimum of 2 years of Validation experience. Employment at Bryllan (Biovire) is contingent upon a successful Background check.
    $66k-94k yearly est. 60d+ ago
  • Associate Specialist, Validation

    Biovire

    Specialist job in Brighton, MI

    Job DescriptionGeneral Description The Associate Specialist, Validation will support Biovire by performing facility, utility and equipment qualification activities as per company test protocols to ensure that these systems meet all requirements to support the manufacture of commercial pharmaceutical products. This role provides tremendous Engineering & Quality experience for anyone who wants to build a career in pharmaceutical manufacturing. DUTIES AND RESPONSIBILITIES Support implementation of facility modifications, new utilities and new equipment by executing test protocols to ensure the systems are installed, operational and performing correctly. This includes safety testing, utility requirements, functionality testing, determination of operating ranges of critical process parameters, user access & control, establishing Preventative Maintenance plans, spare parts lists, calibrations, alarm response, etc. Author risk assessments to determine how much qualification testing is required on new systems. Summarize the capabilities of GMP systems controlled by a computer, to ensure that any system that generates data meets regulatory requirements. Perform periodic assessments of GMP systems to ensure that previous validation activities are updated to capture new regulatory requirements. Collaborate with the end user departments to ensure user requirements are captured prior to executing test protocols. Must be someone with a "can do" attitude, eager to make a difference. Strong understanding & comprehension of English is required, as most work activities require significant documentation that must meet stringent regulatory requirements.' Must be willing to work "hands on" with equipment. Physical requirements include ladder use (ie, heights), lifting up to 20 pounds unassisted. Must be willing & able to wear appropriate PPE. Behavioral Expectations: · Strong work ethic and ability to accomplish tasks without supervision. · Excellent interpersonal skills with the ability to cooperate with others in a high-performance setting. · Strong mathematical and organizational skills. · English communication skills, both written and verbal. · Must possess honesty and integrity, commitment to the highest legal and ethical standards · Ability to treat every person with courtesy and respect · Demonstrate ownership and accountability to production schedule without compromising product quality · Desire to work with others and share best practices with colleagues on their shift and on other shifts · Knowledge of fundamental cGMP and regulatory principles a. WORK EXPERIENCE AND EDUCATION REQUIREMENTS A Bachelor of Science in Engineering or equivalent is strongly preferred, or a minimum of 2 years of Validation experience. Employment at Bryllan (Biovire) is contingent upon a successful Background check.
    $66k-94k yearly est. 17d ago
  • Commercial Portfolio Specialist

    Case Credit Union 3.7company rating

    Specialist job in East Lansing, MI

    Responsible for providing clerical support for loan and other business services activities. Prepares and files a variety of documents. Monitors, updates, and services business accounts. Opens mail and performs miscellaneous clerical functions as needed. Provides high quality and professional service to members, and acts in support of the Business Services Specialist Team. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for the effective performance of assigned clerical, secretarial, and account processing functions; a. Monitors, maintains and services business accounts, and serves as primary point of contact for borrowers post close b. Monitors and compiles adequate supplies of business service offerings for branches. Orders checks for businesses. c. Assist with the collection of data for annual loan reviews d. Tracks and ensures appropriate business account opening information is received from branches in a timely manner. e. Orders checks for businesses, processes payment history requests, payoff letter requests, lien releases and business member / department mailing needs f. Processes invoices and GL reimbursements g. Scan, organize and file various forms of documentation h. Assists and compiles information related to members research requests i. Maintains, organizes, updates and prepares files for internal audit business files. j. Prepares appropriate vendor reviews k. Monitors negative accounts and assists resolutions in business collections l. Processes business credit report requests, approves RDC requests m. Ensures mortgage recordings and final title policies are received n. Sends out adverse actions for loan denials 2. Assumes responsibility for establishing and maintaining effective business relations with members; a. Assists with questions and problems courteously and promptly. b. Obtains and conveys information as needed. c. Maintains the Credit Union's professional reputation. 3. Assumes responsibility for establishing and maintaining effective communication, coordination, and working relations with Credit Union personnel and with management; a. Attends and participates in meetings as required. b. Assists, supports, and replaces Business Services personnel as needed. c. Develop and maintain strong working relationsip with all branch staff to assist with any needs d. Keeps management informed of area activities and of any significant problems. 4. Assumes responsibility for related duties as required or assigned; a. Completes special projects as assigned. b. Ensures that work area is clean, secure, and well maintained. QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent. REQUIRED KNOWLEDGE: Basic knowledge of business account services and procedures, helpful not Familiarity with business loan programs and service requirements. Familiarity with general loan documentation helpful. EXPERIENCE REQUIRED: Prior experience helpful, particularly in a financial environment. SKILLS/ABILITIES: Accurate and attentive to detail. Project management skills and well organized. Strong typing abilities. Ability to assist, direct and coordinate others. Able to use computer, adding machine, copy machine, and basic business equipment. Maintains high degree of confidentiality. Good interpersonal and public relations skills. Solid analytical, creative, and problem-solving abilities. Able to work well independently. Use of Excel, Word and Adobe acrobat
    $50k-60k yearly est. 60d+ ago
  • Home Loan Specialist I

    Solomonedwards 4.5company rating

    Specialist job in Lansing, MI

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform routine data entry and validation tasks. - Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Review and validate loan documents. - Handle routine calls, emails, and/or chat responses. - Monitor work queues and intervene as needed. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Skills and Job-Specific Competencies: - Proficiency in Microsoft Office. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise Job Ref: 141857 ### Place of Work On-site ### Requisition ID 141857 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Billing Specialist

    Hart Medical Equipment 3.5company rating

    Specialist job in Grand Blanc, MI

    Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time Location: Grand Blanc, MI Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: Coordinates insurance and billing related activities associated with the care of service provided to the customers of the company. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses. Initiate private pay collections after insurance cancellation, denial or other issue. Obtaining referrals and pre-authorizations as well as eligibility and verification of benefit when required. Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing. Following up on unpaid claims within standard billing cycle timeframe. Checking each insurance payment for accuracy and compliance with contract discount. Identifying and billing secondary or tertiary insurances. Maintain accuracy of tables as well as inform management with rate changes. Check to see if claims remain unpaid and follow up with patients and insurance companies to determine the cause of the delay and to keep the billing cycle on track. Look into claims that are denied and research how to modify the claim to ensure it is processed correctly at maximum reimbursement. Answer inquiries made by patients, insurance companies, or fellow employees regarding assigned accounts, the billing process or the appeals process. This includes reviewing for accuracy, completeness, and obtaining missing information. Maintain complete understanding and knowledge of all reimbursement requirements for assigned payer as well as general knowledge for payers outside of those assigned. Communicate policy changes/issues to management so information can be communicated out to other areas of company. Liaise between payers/provider representatives when necessary. Uphold positive attitude towards tasks and co-workers, as well as a commitment to teamwork throughout the billing team and the organization. Serves as troubleshooter for accounts receivable problems and as back-up troubleshooter for complete system. Other duties as requested by Management. QUALIFICATIONS To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED). Minimum of six (6) months in a medical related field and/or training; or equivalent combination of education and experience. Skills & Abilities Excellent interpersonal, written and verbal communication skills. Attention to detail Good data entry skills Proficiency with computers, with strong typing skills. Good organization skills Language Skills Proficient English (verbal, written) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner. WORK ENVIRONMENT The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law. Powered by JazzHR KRF5vjuIuH
    $32k-44k yearly est. 29d ago
  • Appointment Specialist

    Us Staffing Agency 3.9company rating

    Specialist job in Jackson, MI

    Job Description Our Healthcare partner in Jackson needs a full-time Appointment Specialist to add to their team! 1st Shift: 8:00 AM - 5:00 PM | Monday - Friday Starting wage is $15/hour Full-time, temporary to permanent positions in Jackson, MI. Essential Duties for the Appointment Specialist: Schedule patient appointments via phone. Complete registration & verify demographics for patients. Schedule transportation & translation services for patients as needed. Check the call-in lines. Follow up with patients who have missed their appointments & identify barriers. Check in the basket daily & complete all pending tasks. Assist patients with questions regarding services offered and connect patients with appropriate personnel. Previous medical office experience preferred. Knowledge of medical insurance rules preferred. Excellent customer service. Both written and verbal communication skills. Requirements for the Appointment Specialist: Background Requirements: Clean Diploma/GED Required: Yes Other Necessary Information: A resume is required to apply. Apply now or call us at (517) 787-6150 for more information!
    $15 hourly 2d ago
  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Specialist job in Bellevue, MI

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Associate Specialist, Validation

    Biovire

    Specialist job in Brighton, MI

    General Description The Associate Specialist, Validation will support Biovire by performing facility, utility and equipment qualification activities as per company test protocols to ensure that these systems meet all requirements to support the manufacture of commercial pharmaceutical products. This role provides tremendous Engineering & Quality experience for anyone who wants to build a career in pharmaceutical manufacturing. DUTIES AND RESPONSIBILITIES Support implementation of facility modifications, new utilities and new equipment by executing test protocols to ensure the systems are installed, operational and performing correctly. This includes safety testing, utility requirements, functionality testing, determination of operating ranges of critical process parameters, user access & control, establishing Preventative Maintenance plans, spare parts lists, calibrations, alarm response, etc. Author risk assessments to determine how much qualification testing is required on new systems. Summarize the capabilities of GMP systems controlled by a computer, to ensure that any system that generates data meets regulatory requirements. Perform periodic assessments of GMP systems to ensure that previous validation activities are updated to capture new regulatory requirements. Collaborate with the end user departments to ensure user requirements are captured prior to executing test protocols. Must be someone with a "can do" attitude, eager to make a difference. Strong understanding & comprehension of English is required, as most work activities require significant documentation that must meet stringent regulatory requirements.' Must be willing to work "hands on" with equipment. Physical requirements include ladder use (ie, heights), lifting up to 20 pounds unassisted. Must be willing & able to wear appropriate PPE. Behavioral Expectations: · Strong work ethic and ability to accomplish tasks without supervision. · Excellent interpersonal skills with the ability to cooperate with others in a high-performance setting. · Strong mathematical and organizational skills. · English communication skills, both written and verbal. · Must possess honesty and integrity, commitment to the highest legal and ethical standards · Ability to treat every person with courtesy and respect · Demonstrate ownership and accountability to production schedule without compromising product quality · Desire to work with others and share best practices with colleagues on their shift and on other shifts · Knowledge of fundamental cGMP and regulatory principles a. WORK EXPERIENCE AND EDUCATION REQUIREMENTS A Bachelor of Science in Engineering or equivalent is strongly preferred, or a minimum of 2 years of Validation experience. Employment at Bryllan (Biovire) is contingent upon a successful Background check.
    $66k-94k yearly est. 60d+ ago
  • Home Loan Specialist II

    Solomonedwards 4.5company rating

    Specialist job in Lansing, MI

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform complex data and document validation. - Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Handle more complex calls, emails, or chat sessions. - Complete appraisal eligibility tasks. - Evaluate loan applications for compliance with product guidelines. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Proficiency in Microsoft Office. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141859 ### Place of Work On-site ### Requisition ID 141859 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Collections Specialist

    Case Credit Union 3.7company rating

    Specialist job in Lansing, MI

    Job DescriptionDescription: Responsible for performing collection activities associated with all delinquent and charged off member accounts and loans, including VISA credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Review delinquent and charged off accounts, determines the Credit Union's position and, as circumstances indicate, directs and assists legal counsel in resolution proceedings. Assists in fraud and bond claims when requested by Management. Ensures that the Credit Union's professional image is maintained. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for the effective and professional performance of resolution functions. Utilizes effective human relations' skills and various forms of persuasion to present a positive Credit Union image in an already negative situation. Answers member questions and complaints relevant to Department functions. Determines Credit Union position in legal proceedings and works to minimize losses. Uses experience and knowledge of Credit Union loan policies, procedures and documentation to review member's files in order to establish effectiveness of resolution proceedings. Works toward prompt resolution of negative and delinquent accounts through negotiations with member. Initiates small claims proceedings when appropriate Represents the credit union in small claims proceedings when necessary. Prepares reports as requested by Department Manager. Performs resolutions efforts in accordance with Credit Union policies and procedures and ensures they are legally compliant. Assumes responsibility for efficient administration of resolutions activities. Keeps accurate and up-to-date activity reports on assigned accounts and/or loan delinquencies. Documents all resolution actions taken, including telephone conversations, alternative financial arrangements, and correspondence. Researches negative share accounts that appear on negative reports to ensure that Credit Union errors are detected promptly. Provides members the opportunity to fully explain their negative status. Responsible for managing the maintenance, repair and security of repossessed properties, as directed and approved by management. Responsible for collateral repossessions, and the disposition of repossessed Credit Union assets. Assumes responsibility for ensuring that professional business relations are established and maintained with Credit Union members and all other professionals. Maintains the Credit Union's professional reputation throughout resolution operations and in all contacts with members, legal counsel, outside agencies and all other outside professionals. Works with negative or delinquent borrowers to reach suitable arrangements to restore accounts to current status. Utilizes effective human relations skills and persuasion to calm irate members and resolve negative situations. Discusses possible financial arrangements, informs members of possible legal actions, and provides or suggests financial counseling as means to arrive at suitable payment arrangements. Maintains confidentiality. Assumes responsibility for establishing and maintaining effective communications and coordination with Credit Union personnel. Assist area personnel as needed. Keeps Management informed of activities, progress attained toward established objectives, and of any significant problems. Attends and participates in meetings as required. Assumes responsibility for related duties as required or assigned. Stays informed of changes in resolution policies, procedures, and related legal requirements. Ensures that work area is clean, secure and well maintained. Actively & professionally cross-sells Credit Union services. Must have reliable transportation to fulfill the duties of a Resolution Specialist. PERFORMANCE MEASUREMENTS Delinquent and negative accounts and/or loans are closely monitored and reviewed. Appropriate resolutions actions instituted are in accordance with established Credit Union policies and are legally compliant. Legal actions are closely supervised and directed. Delinquent and Charge off accounts and/or loans are promptly evaluated for the most cost-effective recovery. A recovery goal, which meets with management standards, is maintined. Professional business relations exist with members and all outside professional contacts. All member questions are courteously answered. Effective working relations and coordination exist with Credit Union legal counsel. Required reports and records are accurate and timely. Good working relations exist with area personnel and with management. Management is appropriately informed of area activities. Collectors are supported and directed as needed. Requirements: EDUCATION/CERTIFICATION: High school graduate or equivalent. Additional business training strongly preferred. REQUIRED KNOWLEDGE: General knowledge of resolution procedures, skip tracing and related laws and regulations. Understanding of Credit Union loan products and policies. Familiar with deposit programs and account ownership. EXPERIENCE REQUIRED: None SKILLS/ABILITIES: Accuracy and thoroughness in work. Ability to manage projects. Excellent communication, telephone, and public relations skills. Ability to work well independently. Ability to work well in stressful situations. Ability to operate related computer applications and other business equipment including calculator, typewriter, copy machine, printer, credit bureau terminal, telephone, fax.
    $36k-43k yearly est. 6d ago

Learn more about specialist jobs

How much does a specialist earn in Lansing, MI?

The average specialist in Lansing, MI earns between $29,000 and $102,000 annually. This compares to the national average specialist range of $32,000 to $104,000.

Average specialist salary in Lansing, MI

$55,000

What are the biggest employers of Specialists in Lansing, MI?

The biggest employers of Specialists in Lansing, MI are:
  1. Advisor-Fixed Term
  2. Ladgov Corporation
  3. BS&A Software
  4. CarringtonRES
  5. SelectMinds
  6. Cracker Barrel
  7. Sedgwick LLP
  8. U.S. Servico
  9. Sumitomo Corporation
  10. Lansing Community College
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