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Station manager vs operations support manager

The differences between station managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a station manager and an operations support manager. Additionally, an operations support manager has an average salary of $79,730, which is higher than the $58,357 average annual salary of a station manager.

The top three skills for a station manager include safety standards, oversight and corrective action. The most important skills for an operations support manager are customer service, project management, and human resources.

Station manager vs operations support manager overview

Station ManagerOperations Support Manager
Yearly salary$58,357$79,730
Hourly rate$28.06$38.33
Growth rate6%6%
Number of jobs347,820376,894
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 65%
Average age4444
Years of experience66

What does a station manager do?

A station manager is primarily responsible for spearheading and overseeing station operations, ensuring efficiency and smooth workflow. They are in charge of managing the workforce and budgets, setting objectives and timelines, liaising with managers, establishing guidelines, delegating tasks, and monitoring the progress of projects, addressing and solving issues should there be any. Furthermore, as a station manager, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.

What does an operations support manager do?

Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

Station manager vs operations support manager salary

Station managers and operations support managers have different pay scales, as shown below.

Station ManagerOperations Support Manager
Average salary$58,357$79,730
Salary rangeBetween $34,000 And $98,000Between $47,000 And $133,000
Highest paying CityNewark, NJSan Bruno, CA
Highest paying stateNew YorkCalifornia
Best paying companyAstronicsMeta
Best paying industryTechnologyTechnology

Differences between station manager and operations support manager education

There are a few differences between a station manager and an operations support manager in terms of educational background:

Station ManagerOperations Support Manager
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Station manager vs operations support manager demographics

Here are the differences between station managers' and operations support managers' demographics:

Station ManagerOperations Support Manager
Average age4444
Gender ratioMale, 70.1% Female, 29.9%Male, 64.8% Female, 35.2%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.3% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between station manager and operations support manager duties and responsibilities

Station manager example responsibilities.

  • Manage all brewery operations including special project management, raw material ordering and handling, production scheduling, and client interfacing.
  • Cover all operations within USPS and FedEx.
  • Work externally to integrate FedEx products and services into customer supply chain logistics.
  • Collect money daily, make deposits daily, run collection reports for each station.
  • Train employees and schedule shifts for DJs, plan events, create radio commercials, communicate with recording studios.
  • Establish airport and local community relations as liaison with airport, city officials, FAA, police and fire departments.
  • Show more

Operations support manager example responsibilities.

  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Develop desktop images for PC's and laptops.
  • Exceed team goals and KPIs despite reduction in force, budget, and increase work load.
  • Develop and maintain work schedules, interview and hire personnel, and monitored/control payroll expenses.
  • Develop customer experience strategy and translate it into operative plans and KPIs for each operator.
  • Design and develop online employee database / biography system including ldap-base auto updating capabilities to enable user upload of custom data.
  • Show more

Station manager vs operations support manager skills

Common station manager skills
  • Safety Standards, 11%
  • Oversight, 11%
  • Corrective Action, 8%
  • Payroll, 7%
  • Station Operations, 5%
  • Direct Reports, 5%
Common operations support manager skills
  • Customer Service, 15%
  • Project Management, 6%
  • Human Resources, 6%
  • Professional Development, 5%
  • Support Operations, 4%
  • Process Improvement, 4%

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