Store representative vs inside sales representative

The differences between store representatives and inside sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an inside sales representative has an average salary of $44,413, which is higher than the $34,092 average annual salary of a store representative.

The top three skills for a store representative include in-store, cleanliness and customer service. The most important skills for an inside sales representative are customer service, CRM, and outbound calls.

Store representative vs inside sales representative overview

	Store Representative	Inside Sales Representative
Yearly salary	$34,092	$44,413
Hourly rate	$16.39	$21.35
Growth rate	-	4%
Number of jobs	97,946	244,168
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 66%
Average age	41	47
Years of experience	-	4

What does a store representative do?

A store representative is the point of contact between a business and its customers. They are responsible for monitoring market trends and attracting new clients. This includes monitoring competing stores. They also handle customer service issues.

What does an inside sales representative do?

An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints. An inside sales representative also provides strategic solutions to share with the sales team to improve their sales performance. Inside sales representatives must have excellent communication and negotiation skills to deal with customers' needs.

Store representative vs inside sales representative salary

Store representatives and inside sales representatives have different pay scales, as shown below.

	Store Representative	Inside Sales Representative
Average salary	$34,092	$44,413
Salary range	Between $22,000 And $51,000	Between $28,000 And $69,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Wyoming
Best paying company	-	Berkshire Hathaway
Best paying industry	-	Technology

Differences between store representative and inside sales representative education

There are a few differences between a store representative and an inside sales representative in terms of educational background:

	Store Representative	Inside Sales Representative
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 66%
Most common major	Business	Business
Most common college	-	SUNY College of Technology at Alfred

Store representative vs inside sales representative demographics

Here are the differences between store representatives' and inside sales representatives' demographics:

	Store Representative	Inside Sales Representative
Average age	41	47
Gender ratio	Male, 47.0% Female, 53.0%	Male, 54.7% Female, 45.3%
Race ratio	Black or African American, 10.2% Unknown, 5.2% Hispanic or Latino, 21.9% Asian, 7.6% White, 54.6% American Indian and Alaska Native, 0.6%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage	7%	6%

Differences between store representative and inside sales representative duties and responsibilities

Store representative example responsibilities.

Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.
Perform the installation of all necessary network and POS equipment for new and relocate stores.
Balance cash drawers at the open and close of each day, and check receipts for each transaction in the POS.
Educate consumers about products and services and troubleshoot any existing customer concerns relate to service or equipment.
Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.

Inside sales representative example responsibilities.

Coordinate commercial sales and manage projects with HVAC contractors for Georgia district.
Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
Generate leads through the use of Linkedin, firm websites and legal magazines.
Manage and develop a nationwide territory through cold calling utilizing LinkedIn?, DiscoverOrg.
Manage help desk support for company ERP system as well as employee hardware and software issues.
Manage a team of 15-25 ISE's through effective sales coaching, call monitoring and creating sales spiff programs.

Store representative vs inside sales representative skills

Common store representative skills

In-Store, 27%
Cleanliness, 26%
Customer Service, 7%
Product Knowledge, 5%
Sales Floor, 4%
Strong Customer Service, 4%

Common inside sales representative skills

Customer Service, 22%
CRM, 6%
Outbound Calls, 5%
Product Knowledge, 4%
Work Ethic, 4%
Sales Process, 3%

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Store Representative
Store Representative vs Inside Sales Representative

Updated January 8, 2025

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