Post job

Store representative vs merchandising associate

The differences between store representatives and merchandising associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a store representative has an average salary of $34,092, which is higher than the $33,201 average annual salary of a merchandising associate.

The top three skills for a store representative include in-store, cleanliness and customer service. The most important skills for a merchandising associate are cleanliness, sales floor, and customer service.

Store representative vs merchandising associate overview

Store RepresentativeMerchandising Associate
Yearly salary$34,092$33,201
Hourly rate$16.39$15.96
Growth rate--
Number of jobs97,946370,401
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 41%
Average age4141
Years of experience--

What does a store representative do?

A store representative is the point of contact between a business and its customers. They are responsible for monitoring market trends and attracting new clients. This includes monitoring competing stores. They also handle customer service issues.

What does a merchandising associate do?

Merchandise associates ensure that customers get a complete shopping experience. They pleasantly arrange and stock merchandise on shelves for customers to purchase. Also, they assemble product displays and make sure popular and on-sale products are visible to customers. Part of their duty is to place the appropriate sales tag on items and record new developments in the store's inventory. Skills required for the job include excellent customer service, being detail-oriented, and relevant experience in sales.

Store representative vs merchandising associate salary

Store representatives and merchandising associates have different pay scales, as shown below.

Store RepresentativeMerchandising Associate
Average salary$34,092$33,201
Salary rangeBetween $22,000 And $51,000Between $26,000 And $42,000
Highest paying City-New York, NY
Highest paying state-Hawaii
Best paying company-Uline
Best paying industry-Manufacturing

Differences between store representative and merchandising associate education

There are a few differences between a store representative and a merchandising associate in terms of educational background:

Store RepresentativeMerchandising Associate
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common college--

Store representative vs merchandising associate demographics

Here are the differences between store representatives' and merchandising associates' demographics:

Store RepresentativeMerchandising Associate
Average age4141
Gender ratioMale, 47.0% Female, 53.0%Male, 43.8% Female, 56.2%
Race ratioBlack or African American, 10.2% Unknown, 5.2% Hispanic or Latino, 21.9% Asian, 7.6% White, 54.6% American Indian and Alaska Native, 0.6%Black or African American, 10.7% Unknown, 5.1% Hispanic or Latino, 20.3% Asian, 7.0% White, 56.4% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between store representative and merchandising associate duties and responsibilities

Store representative example responsibilities.

  • Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.
  • Perform the installation of all necessary network and POS equipment for new and relocate stores.
  • Balance cash drawers at the open and close of each day, and check receipts for each transaction in the POS.
  • Educate consumers about products and services and troubleshoot any existing customer concerns relate to service or equipment.
  • Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.

Merchandising associate example responsibilities.

  • Manage e-commerce websites to maintain accurate information and maximize sales.
  • Maximize sales by displaying merchandise and maintain store cleanliness while executing superior customer service.
  • Assist customer with picking groceries in the absence of other staff.
  • Create monthly PowerPoint presentations for the team to use in high-level meetings.
  • Conduct market research in the sale of pet products, identifying consumer trends.
  • Complete reports for products end of life and prepare merchandise for shipments back to depot.
  • Show more

Store representative vs merchandising associate skills

Common store representative skills
  • In-Store, 27%
  • Cleanliness, 26%
  • Customer Service, 7%
  • Product Knowledge, 5%
  • Sales Floor, 4%
  • Strong Customer Service, 4%
Common merchandising associate skills
  • Cleanliness, 26%
  • Sales Floor, 25%
  • Customer Service, 21%
  • Loss Prevention, 15%
  • Store Management, 3%
  • Visual Standards, 2%