Post job

Store representative vs retail specialist

The differences between store representatives and retail specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a store representative has an average salary of $34,092, which is higher than the $31,114 average annual salary of a retail specialist.

The top three skills for a store representative include in-store, cleanliness and customer service. The most important skills for a retail specialist are store management, retail environment, and store associates.

Store representative vs retail specialist overview

Store RepresentativeRetail Specialist
Yearly salary$34,092$31,114
Hourly rate$16.39$14.96
Growth rate--
Number of jobs97,946269,690
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 50%
Average age4141
Years of experience--

What does a store representative do?

A store representative is the point of contact between a business and its customers. They are responsible for monitoring market trends and attracting new clients. This includes monitoring competing stores. They also handle customer service issues.

What does a retail specialist do?

A retail specialist is primarily in charge of securing sales and assisting customers on a sales floor, ensuring to meet the daily sales targets and client satisfaction. Their responsibilities include greeting clients and answering inquiries, locating products, offering recommendations and promotions, and processing payments. They may also address issues or concerns, resolving them promptly and professionally. Furthermore, as a retail specialist, it is essential to maintain the cleanliness of the sales floor and arrange displays properly to attract customers.

Store representative vs retail specialist salary

Store representatives and retail specialists have different pay scales, as shown below.

Store RepresentativeRetail Specialist
Average salary$34,092$31,114
Salary rangeBetween $22,000 And $51,000Between $22,000 And $43,000
Highest paying City-Salem, NH
Highest paying state-New Hampshire
Best paying company-Microsoft
Best paying industry-Technology

Differences between store representative and retail specialist education

There are a few differences between a store representative and a retail specialist in terms of educational background:

Store RepresentativeRetail Specialist
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common college--

Store representative vs retail specialist demographics

Here are the differences between store representatives' and retail specialists' demographics:

Store RepresentativeRetail Specialist
Average age4141
Gender ratioMale, 47.0% Female, 53.0%Male, 42.8% Female, 57.2%
Race ratioBlack or African American, 10.2% Unknown, 5.2% Hispanic or Latino, 21.9% Asian, 7.6% White, 54.6% American Indian and Alaska Native, 0.6%Black or African American, 10.8% Unknown, 5.1% Hispanic or Latino, 19.0% Asian, 6.8% White, 57.7% American Indian and Alaska Native, 0.5%
LGBT Percentage7%7%

Differences between store representative and retail specialist duties and responsibilities

Store representative example responsibilities.

  • Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.
  • Perform the installation of all necessary network and POS equipment for new and relocate stores.
  • Balance cash drawers at the open and close of each day, and check receipts for each transaction in the POS.
  • Educate consumers about products and services and troubleshoot any existing customer concerns relate to service or equipment.
  • Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.

Retail specialist example responsibilities.

  • Manage a high volume of patient information from authorizing diagnostic procedures and scheduling patients.
  • Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.
  • Complete cash, credit, and debit POS transactions accurately and according to company policy.
  • Assist clients with applications to determine county benefits eligibility food, cash, childcare and medicaid benefits.
  • Operate POS system to input customers' orders, process credit card transactions, and enter cash amounts receive.
  • Perform insurance verification for new and self-pay patients to facilitate reimbursement for the services render.
  • Show more

Store representative vs retail specialist skills

Common store representative skills
  • In-Store, 27%
  • Cleanliness, 26%
  • Customer Service, 7%
  • Product Knowledge, 5%
  • Sales Floor, 4%
  • Strong Customer Service, 4%
Common retail specialist skills
  • Store Management, 60%
  • Retail Environment, 12%
  • Store Associates, 4%
  • Customer Service, 4%
  • Product Knowledge, 4%
  • Shelf Tags, 2%