Post job

Support specialist vs signal support specialist

The differences between support specialists and signal support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a support specialist and a signal support specialist. Additionally, a signal support specialist has an average salary of $49,385, which is higher than the $40,782 average annual salary of a support specialist.

The top three skills for a support specialist include customer service, patients and mental health. The most important skills for a signal support specialist are provide technical assistance, A+, and electronic equipment.

Support specialist vs signal support specialist overview

Support SpecialistSignal Support Specialist
Yearly salary$40,782$49,385
Hourly rate$19.61$23.74
Growth rate10%10%
Number of jobs125,740122,901
Job satisfaction3-
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 35%
Average age4242
Years of experience22

What does a support specialist do?

A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.

What does a signal support specialist do?

In the military, a signal support specialist is in charge of providing signal support systems and device communication on the battlefield. Their responsibilities typically include operating radio equipment and networks, installing and maintaining communication systems, and providing technical assistance to the workforce. They must also perform regular maintenance checks on equipment, performing corrective measures and adjustments when necessary. Furthermore, as a signal support specialist, it is essential to be proactive and alert as the conditions on the battlefield can be unpredictable.

Support specialist vs signal support specialist salary

Support specialists and signal support specialists have different pay scales, as shown below.

Support SpecialistSignal Support Specialist
Average salary$40,782$49,385
Salary rangeBetween $25,000 And $64,000Between $29,000 And $83,000
Highest paying CityNew York, NY-
Highest paying stateNew York-
Best paying companyMicrosoft-
Best paying industryTechnology-

Differences between support specialist and signal support specialist education

There are a few differences between a support specialist and a signal support specialist in terms of educational background:

Support SpecialistSignal Support Specialist
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Support specialist vs signal support specialist demographics

Here are the differences between support specialists' and signal support specialists' demographics:

Support SpecialistSignal Support Specialist
Average age4242
Gender ratioMale, 38.4% Female, 61.6%Male, 80.5% Female, 19.5%
Race ratioBlack or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4%Black or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between support specialist and signal support specialist duties and responsibilities

Support specialist example responsibilities.

  • Manage project SharePoint site for the purpose of supporting ongoing collaboration
  • Provide Cerner CPOE learning support to physicians.
  • Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
  • Participate in inventory taking process and maintain stockroom organization and cleanliness.
  • Create and maintain a database of ACH clients.
  • Configure, setup VPN connections, remote access.
  • Show more

Signal support specialist example responsibilities.

  • Train, mentore, and lead a team of 75 soldiers on operating OE254 antennas, Motorola XTS and SINCGARS.
  • Manage COMSEC radio fills during COMSEC change and updates with ANCD, including providing updates to senior managers on sensitive items.
  • Manage project SharePoint site for the purpose of supporting ongoing collaboration
  • Provide training and user support for all applications to LAN users.
  • Maintain and control a tracker of all maintenance equipment for the communication shop.
  • Install and trouble shoot SINCGARS radios into track vehicles and other armore wheeled assets.
  • Show more

Support specialist vs signal support specialist skills

Common support specialist skills
  • Customer Service, 16%
  • Patients, 8%
  • Mental Health, 6%
  • Social Work, 4%
  • Peer Support, 4%
  • Data Entry, 3%
Common signal support specialist skills
  • Provide Technical Assistance, 34%
  • A+, 21%
  • Electronic Equipment, 10%
  • Technical Assistance, 10%
  • Power Generators, 5%
  • Communication Security, 5%

Browse computer and mathematical jobs