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The differences between support specialists and signal support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a support specialist and a signal support specialist. Additionally, a signal support specialist has an average salary of $49,385, which is higher than the $40,782 average annual salary of a support specialist.
The top three skills for a support specialist include customer service, patients and mental health. The most important skills for a signal support specialist are provide technical assistance, A+, and electronic equipment.
| Support Specialist | Signal Support Specialist | |
| Yearly salary | $40,782 | $49,385 |
| Hourly rate | $19.61 | $23.74 |
| Growth rate | 10% | 10% |
| Number of jobs | 125,740 | 122,901 |
| Job satisfaction | 3 | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 35% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.
In the military, a signal support specialist is in charge of providing signal support systems and device communication on the battlefield. Their responsibilities typically include operating radio equipment and networks, installing and maintaining communication systems, and providing technical assistance to the workforce. They must also perform regular maintenance checks on equipment, performing corrective measures and adjustments when necessary. Furthermore, as a signal support specialist, it is essential to be proactive and alert as the conditions on the battlefield can be unpredictable.
Support specialists and signal support specialists have different pay scales, as shown below.
| Support Specialist | Signal Support Specialist | |
| Average salary | $40,782 | $49,385 |
| Salary range | Between $25,000 And $64,000 | Between $29,000 And $83,000 |
| Highest paying City | New York, NY | - |
| Highest paying state | New York | - |
| Best paying company | Microsoft | - |
| Best paying industry | Technology | - |
There are a few differences between a support specialist and a signal support specialist in terms of educational background:
| Support Specialist | Signal Support Specialist | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 35% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between support specialists' and signal support specialists' demographics:
| Support Specialist | Signal Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 38.4% Female, 61.6% | Male, 80.5% Female, 19.5% |
| Race ratio | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4% | Black or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |