Dental Office Manager
Team manager job in Pocono, PA
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full-Time
Total Compensation $80000 - $90000 / year ($50,000 - $60,000 Salary plus potential earnings based on performance)
Relocation Assistance: Up to $5,000
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuing Education (CE) through TAG U
How You'll Make a Difference:
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care
Hire, develop, manage, and retain the office staff
Review monthly business results, manage profit and loss, align sales plan to support business goals, and create strategies to increase profitability
Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance
Additional tasks as required
Preferred Qualifications
Minimum of one year of managing a team of direct reports
Experience in sales or sales management
High school diploma or equivalent; college degree is preferred
A people-centric leader who motivates and inspires others
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Additional Job Description
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dental Office Manager
Team manager job in Pennsylvania
Dr. Jeffery Wert & Associates is seeking an exceptional Practice Leader / Dental Office Manager to join our team and lead the non-clinical operations of our thriving dental practice.
The Practice Leader (PL)/Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice.
This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice.
Skills and Qualifications
Bachelor's degree in business administration, or related field experience.
Dental management experience, supervising teams.
A solid grasp of data analysis and performance metrics.
Be able to diagnose problems quickly and have foresight into potential issues.
Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers.
Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity.
Proven track record managing profitable, successful teams, and driving revenue growth.
Knowledge of dental practice management systems.
Benefits for Full-Time Employees*
PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And many more!
*Benefits are subject to change and eligibility.
The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.
About the Role:
Practice Growth:
Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support.
Foster a growth-oriented, positive, and encouraging environment.
Implement action plans that grow active patient-base, production, and collections of assigned practices.
Practice Efficiency:
Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support.
Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities.
Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management.
Employee Engagement:
Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support.
Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice.
Coach and mentor team members to independently perform assigned tasks.
Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed.
Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met.
Build and maintain strong relationships with doctors.
Patient Satisfaction:
Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support.
Build passionate teams who are motivated to deliver a World Class Patient Experience.
Implement strategies that drive and support patient experience improvement initiatives for assigned practices.
Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health.
Systems & Accountability:
Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice.
Support teams in all areas of operations to ensure systems and processes are successful.
Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management.
Help to communicate and implement key processes or updates to direct reports.
Ensure all RCM, Finance & Accounting Processes are functioning properly.
Our Mission & Values:
To make the teams, patients, and practices we support healthier and happier.
Auto-ApplyTeam Lead Client Service Account Manager - Healthcare Payments - Executive Director
Team manager job in Pennsylvania
Are you passionate about healthcare technology and eager to lead a team dedicated to meeting the needs of our customers? Do you aspire to be a strategic account leader who drives client success and business growth? If so, we invite you to join our team as the Executive Director of Relationship Management.
As a Team Lead Client Service Account Manager in Healthcare Payments, you will guide a team within the Relationship Management department, overseeing the portfolios of our largest and most prestigious healthcare clients. Your leadership will be crucial in cultivating strategic partnerships and ensuring outstanding client satisfaction.
Join us in spearheading the transformation of healthcare payments and delivering exceptional value to our clients. Your leadership will be pivotal to our success and the success of our customers.
Job Responsibilities
Lead, mentor, and develop a high-performing team of Client Service Account Managers. Foster a collaborative and inclusive environment that encourages professional growth and development.
Serve as the executive sponsor for key healthcare payments clients, facilitating strategic and operational activities that promote value and ensure client satisfaction. Guide your team in building and maintaining strong relationships with operational and executive staff within assigned accounts.
Partner with JP Morgan Bankers, Treasury Management Officers, and other internal stakeholders to ensure a cohesive approach to customer relationship management across our lines of business.
Lead business development activities to achieve annual revenue targets. Oversee the execution of Strategic Business Reviews, Strategic Account Plans, and Solution Demonstrations. Identify upsell and expansion opportunities to ensure revenue growth.
Identify potential risk areas that could impact customer retention or damage relationships. Lead the team in effectively communicating and escalating issues internally to ensure timely resolution.
Oversee the preparation, delivery, and execution of customer orders, contracts, and renewals to support retention and growth. Ensure the team maintains accurate and timely documentation of all activities.
Demonstrate a thorough understanding of InstaMed solutions, products, and processes. Serve as a thought leader in healthcare payments, guiding the team in articulating our value proposition to clients.
Required Qualifications, Capabilities, and Skills:
8+ years of leadership experience in a customer-facing role, with a focus on team management and development.
5+ years of experience in healthcare technology, with a proven track record of building and maintaining strategic client relationships.
Exhibits excellent people skills and the ability to influence and inspire cross-functional teams.
Displays strong analytical and problem-solving skills, with the ability to make informed decisions.
Proficiency in Excel, PowerPoint, and Salesforce Lightning.
Preferred Qualifications, Capabilities, and Skills:
Working knowledge of InstaMed solutions and processes.
Prior experience in healthcare payment processing.
Bachelor's Degree or higher.
Demonstrated knowledge of healthcare patient accounting systems and revenue cycle management.
Experience with analytics tools and reporting, such as Salesforce reporting and Einstein Analytics.
Auto-ApplyCustomer Engagement Manager
Team manager job in Blue Bell, PA
Salary Range: $ 84,000.00 to $ 100,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.
Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030.
We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.
We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.
Learn about SKF at ************
Position Summary
The Customer Engagement Manager is a dynamic leader within the USA Aftermarket Customer Engagement team, responsible for cultivating a high-performance culture centered on customer excellence, team empowerment, and continuous improvement. This role leads a team of Customer Engagement Representatives, drives strategic initiatives that elevate customer experience, fosters employee development, and strengthens cross-functional collaboration.
We are seeking a visionary leader who thrives in a fast-paced environment, inspires others, and is passionate about driving the evolution of our customer-centric culture. This individual will play a critical role in shaping the future of the department and must be a proactive, high-energy self-starter ready to drive immediate results.
Key Responsibilities
Leadership & Team Development
* Lead, coach, and inspire a team of Customer Engagement Representatives to deliver exceptional customer experiences.
* Foster a culture of empowerment, accountability, and continuous learning.
* Identify and develop talent, providing mentorship and growth opportunities.
Customer Experience Strategy
* Set and execute a strategic vision for customer engagement that aligns with the overall vision of the department as well as business goals.
* Ensure consistent delivery of the "wow" factor in every customer interaction.
* Serve as an escalation point for complex customer issues, guiding resolution with empathy and strategic insight.
Cross-Functional Collaboration
* Partner with Sales, Engineering, and other internal teams to drive customer success.
* Lead cross-functional initiatives to improve processes and enhance operational efficiency.
Operational Excellence
* Monitor performance metrics and implement improvements.
* Ensure compliance with SKF policies and maintain a full value chain mindset.
Strategic Communication
* Communicate effectively across all levels of the organization, translating customer insights into actionable strategies.
Qualifications
* Experience: Minimum of 10 years in customer service, customer engagement, or related leadership roles, with a proven track record of managing teams and driving strategic outcomes.
* Leadership: Demonstrated ability to lead, develop, and inspire teams. Experience mentoring others and fostering a culture of growth.
* Strategic Thinking: Strong business acumen with the ability to align customer engagement strategies to broader organizational goals.
* Communication: Exceptional written and verbal communication skills, with the ability to influence and present effectively to diverse audiences.
* Customer-Centric Mindset: Deep commitment to understanding and advocating for customer needs.
* Collaboration: Proven ability to build strong relationships across functions and influence outcomes.
* Technical Proficiency: Proficient in Microsoft Excel and Microsoft Suite; comfortable with data analysis.
* Adaptability: Willingness and ability to travel approximately 30-40% to customer sites, other SKF locations, and internationally to SKF Puebla.
What You'll Love About SKF:
Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays.
Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role.
Diversity in the Workplace.?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation.
Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more!
Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management.
Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution
Reports to: Director Customer Engagement
Location: Blue Bell, PA
Job ID: 23687
SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
By applying to this job you acknowledge how SKF treats candidate data. Click HERE to review the SKF Data Privacy Consent Statement.
Team Manager
Team manager job in Mill Hall, PA
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at **********************
At Avery Dennison, some of the great benefits we provide are:
Health & wellness benefits starting on day 1 of employment
Paid parental leave
401K eligibility
Tuition reimbursement
Employee Assistance Program eligibility / Health Advocate
Paid vacation and paid holidays
Job Description
The Team Manager will be responsible for leading a shift manufacturing team, involving continuous coordination of production-related activities, workforce planning, labor relations and effective communication in order to meet production objectives and customer expectations with the highest standard of quality, efficiency, safety, and housekeeping. The Team Manager also acts as a mentor and coach for Shift Leader(s) and Assistant Shift Leader(s).
This role will work 3 days on a general shift(8 am - 5 PM) and 2 days either on the first shift (4am - 2 PM) or 3rd shift (12 PM - 9 PM)
OPERATIONS / PRODUCTIVITY INITIATIVES:
• Directly supervise production employees. Monitor work, alter schedules to meet unforeseen conditions, control load factors and flow of work to ensure maximum use of available capacity and effective use of labor, tools and equipment.
• Improve production capabilities through effective performance management and planning/utilization of human and capital resources.
• Collaborate with other functional areas to resolve problems and develop improved manufacturing processes. Make efforts to reduce manufacturing waste and process complexity.
• Analyze and draw information for daily operational needs and improvement for the team. Provide prompt problem solving for key issues.
• Responsible for key operational measures within business unit (service, quality, productivity, cost, safety).
• Drive improvement strategies in all key metric areas; manage production flow, staffing schedule and resources to budget and plan.
• Lead 5S activities, housekeeping, and waste reduction programs
• Ensure best practices and standard operating procedures are being followed by conducting frequent business audits.
LEADERSHIP/DEVELOPMENT INITIATIVES:
• Coach, mentor and develop direct reports, assuring effective teamwork and individual effectiveness within the organization
• Support performance management activities - including performance evaluation, objective setting, and developmental planning for hourly manufacturing employees
• Perform general management duties, exercising usual authority concerning staff, performance appraisals, promotions and terminations. Responsible for training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies. Maintain all timekeeping, overtime and vacation records and schedules.
• Conduct effective training of new employees and continued cross-training and development of existing employees
• Act as a team role model and change-agent. Positively lead and influence team members to partner together to achieve individual and business goals.
• Model and promote the Corporation's Code of Business Ethics and Values.
SAFETY/TRAINING INITIATIVES:
• Support and promote safety initiatives along with active participation in near misses and accident investigations. Provide training, periodic reviews and support to safety team as needed.
• Lead the efforts to create a safety conscious environment; be actively involved in safety initiatives.
• Lead monthly emergency drills and safety huddles.
• Maintain operator training materials and schedules.
• Support ISO 9001 & 14001 initiatives.
Qualifications
• High School Degree required, Bachelor's Degree preferred.
• 6+ years manufacturing operations experience in a chemical plant working with hazardous materials and reactive chemistry. Shift leader experience preferred.
• Ability to adapt to a dynamic, fast paced, and rapidly changing environment while effectively managing and meeting the high level of manufacturing demands.
• Ability to work all shifts: Day, Evening, Midnights.
• Strong communication and interpersonal skills with demonstrated ability to influence others and interact effectively with all levels of the organization.
• Strong ability to manage, coach and develop a diverse team of individuals performing a variety of tasks.
• Ability to think ahead, anticipate problems, make decisions and take appropriate action.
• Skilled in analyzing and drawing information for daily operational needs, problem solving, and improvement for the team.
• Demonstrated hands on process and productivity improvements.
• Experience with lean manufacturing programs, tools and processes: including Kaizen events, 5S, Standard work and Waste Reduction.
• Experience within manufacturing, ISO 9000 and 14001 preferred.
• Competence in the following areas: analyzing problems and issues, driving for results, engaging and inspiring others, exercising insightful judgment, inspiring trust, leading courageously and promoting collaboration.
Additional Information
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
Reasonable Accommodations Notice
If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or [email protected] to discuss reasonable accommodations.
Analyst, Health and Benefits, Client Service Team
Team manager job in Cleveland, PA
As a Health and Benefits Analyst you will contribute to a wide variety of projects involving the design, financing and ongoing management of the full spectrum of health and benefit programs.This is a foundational role that provides excellent opportunities to grow your health and benefits business acumen and client management skills by working on cutting edge projects alongside leaders in the industry.
Responsibilities:
Support the client service team by contributing to core health and benefits projects involving the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients. Responsibilities include:
Building strong relationships with clients by effectively addressing questions and needs
Supporting preparation for client meetings (prepare agendas and materials, coordinate resources, etc.)
Supporting program vendor procurement and implementation
Providing benefit enrollment support, including preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary
Contributing to completion of reports and administrative actions for clients including Form 5500 filings, policy checking and delivery, monthly reporting of client and carrier information, summary plan descriptions and certificates
Supporting benchmarking and other research engagements; providing value added analyses and summaries
Analyzing and comparing vendor products, services and contracts
Building relationships internally and collaborate effectively on cross-functional teams
Ensuring all deliverables align with client objectives, leverage WTW standard tools and templates, and adhere to WTW professional excellence standards
Qualifications
Requirements
Bachelor's degree or up to 2 years' experience working in professional services
Well organized and detail oriented; ability to manage multiple projects with competing deadlines
Strong client service orientation and ability to respond to all communications effectively and in a timely manner
Strong written and verbal communication skills
Self-starter attitude and ability to work independently and as part of a team
Strong analytical, creative and integrative skills
Excellent Microsoft Office skills, particularly in Excel and PowerPoint
State Life and Health license required within 90 days of joining
Pursuit of professional certification (CEBS, GBA, SPHR, etc.), or health and welfare actuarial / underwriting training encouraged
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
EOE, including disability/vets
Auto-ApplyDental Office Manager
Team manager job in Erie, PA
Job Description
Perfect Smile Dental is a thriving practice looking for a great Office Manager to join our team. We are seeking a dedicated and professional Office Manager to join our team. This role is essential in providing excellent customer service and ensuring the smooth operation of our office. The ideal candidate will have experience in a dental office setting and will be familiar with insurance verification processes, dental terminology and have excellent communication skills.
More about the role
• Maintain efficient patient care
• Manage patient scheduling
• Present treatment plans
• Oversee processing of dental claims and pre-authorizations
• Run Daily reports
• Monitor and maintain office budget
• Manage staff to ensure an efficient flow of patient care
• Maintain staff records, timecards, time off request, etc.
• Organize and oversee supply purchases, equipment upgrades and operation expenses
Minimum Qualifications
• At least 1 year of dental office experience as an Office Manager
• Familiarity with dental terminology and coding practices is highly desirable.
• Proficient in using phone systems and computer software.
• Strong organizational skills with attention to detail in managing files and documentation.
• Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
• Ability to work in a fast-paced environment while maintaining professionalism and composure.
Job Type:
Full-time
Schedule:
Monday to Friday
Benefits (for full time employees):
• Medical and Vision Insurance
• Dental Benefits
• PTO
• Paid Holidays
• Monthly Wellness Bonus
• Monthly Production Bonus
• Flexible Spending
• 401K
Skills:
General Practice
Oral Surgery
Pediatric
Treatment Planning
Insurance
Management Experience
Scheduling
Open Dental
Benefits:
Medical
Dental
Vision
401k
PTO
Bonuses
Digital Customer Engagement Manager
Team manager job in Philadelphia, PA
Job DescriptionHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
We're looking for an experienced Digital Customer Engagement Manager to join our Customer Experience team and lead the strategic design and execution of automated digital customer journeys that deliver exceptional customer experiences. This role is focused on helping our state/payer-sponsored homecare provider customers successfully adopt the HHAeXchange platform and realize its full value throughout every stage of their lifecycle. In this role, you will own digital engagement programs that drive provider activation and result in measurable adoption of our platform, aligned with defined milestones and strategic goals.
You'll create scalable one-to-many engagement programs-including automated onboarding and adoption workflows, in-app experiences, targeted email campaigns, in-person events, office hours and webinars-that guide providers from initial onboarding through sustained platform use. Your work will be data-driven and outcome-oriented, with a strong emphasis on delivering the right message at the right time to drive action and reduce friction. Success will be measured in provider activation, platform adoption targets, and customer sentiment (i.e. NPS, CSAT).
Success in this role requires deep understanding of the customer journey, from implementation to long-term engagement. You'll collaborate cross-functionally with teams such as Payer Customer Success, Implementation, Sales & Marketing, Technical Support, Customer Training, Internal Enablement, and Product. You'll also leverage tools like Pendo, Salesforce, and HubSpot to orchestrate and optimize digital touchpoints that scale customer success.This role follows HHAeXchange's hybrid work model, with an expectation to report to an HHAeXchange office if located within commuting distance (typically 3 days/week), unless business needs dictate otherwise.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
We are seeking candidates located in New York City, Minneapolis, or DC metro areas.Essential Job Duties
Own the digital customer engagement strategy and execution for providers participating in state or payer-sponsored EVV programs, ensuring seamless progression through onboarding, adoption, and value realization.
Design and execute automated customer journeys: drive the end-to-end digital experience (email, in-app messaging, webinars, and resource hubs, etc.) to drive platform adoption and deliver value to the right user/customer at the right time in their journey based on customer segmentation and lifecycle stage. Continuously optimize based on performance insights.
Lead a cross-functional governance cadence for digital engagement across Payer CSMs, Payer Implementation, TCC, Marketing, and Product to support optimizing digital experiences and ensuring consistent, coordinated communication throughout the provider journey. Define and own the digital communications calendar by state/payer.
Partner with Product to drive feature adoption from our sponsored provider segment via Pendo/in-app.
Measure & Optimize - Own KPI framework & reporting (activation, adoption, NPS/CSAT) for sponsored providers and publish a quarterly scorecard. Use data-driven insights to iterate and improve campaign strategies, always keeping the customer experience at the center.
Ensure compliance across State/Payer contracts: ensure all communications and digital programs align with contractual requirements across state programs. Deliver accurate, timely, and consistent messaging across every state/payer program rollout.
Serve as subject matter expert on activation and adoption championing best practices and mentioning partners across communications, enablement and customer experience
Other Job Duties
Other duties as assigned by supervisor or HHAeXchange leader
Travel Requirements
Travel up to 10%, including overnight travel
Required Education, Experience, Certifications and Skills
Bachelor's degree or equivalent experience in communications, marketing, or related field.
5+ years of experience in digital engagement strategy or customer communications and customer success/engagement roles.
Experience leading enterprise-scale digital programs across segments; strong analytical acumen (turning data into experience design changes).
Proven experience working with a scaling portfolio of customers, automating customer experiences, and driving adoption and value outcomes.
Proven ability to influence senior stakeholders in a matrixed org; budget/vendor management a plus
Direct experience in the home care industry, with an understanding of the agency/provider perspective preferred
Experience coordinating across multiple internal departments to deliver cohesive customer engagement strategies.
Familiarity with state-sponsored healthcare programs or other regulated environments is highly preferred.
Proven ability to manage customer-facing communications, including product releases, market updates, incident/crisis communications, creation of webinars, and landing pages.
Strong writing, editing, and messaging skills with the ability to translate complex concepts into customer-friendly language.
Skilled in leveraging platforms such as Pendo, HubSpot, and other customer engagement tools to design and deliver campaigns that drive adoption and engagement.
Familiarity with segmentation strategies for targeting communications.
Strong organizational and project management skills with the ability to handle multiple priorities.
Excellent verbal and written communication skills; able to influence and collaborate with cross-functional stakeholders.
Calm under pressure, with the ability to deliver clear, transparent communication during incidents.
Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role.
The base salary range for this US-based, full-time, and exempt position is $110,000 - $120,000 not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Athletics Team Manager
Team manager job in Pittsburgh, PA
We value our students! If you see an open position that is right for you, we encourage you to apply!
Athletics Team Manager
The Athletic and Fitness Center is seeking a responsible individual with an interest in athletics to assist coaches and support daily team operations. Student must posses strong organizational, communication, and time management skills. Some experience with athletics or team environments is preferred. This position includes, but is not limited to, setting up and breaking down equipment for practices and games, assisting with team logistics, tracking attendance, communicating with athletes, and maintaining a clean and organized team space, as well as other duties as assigned by the supervisor of this position.
Responsibilities of the Position:
Attention to detail is imperative.
Assist the assigned coach with daily team operations, including practice preparation and equipment organization.
Help set up and break down equipment for practices, games, and team events.
Operate equipment such as stopwatches, scoreboards, or video recording devices during practices and games.
Help enforce team rules and represent the program in a professional and positive manner.
Attend team meetings or film sessions when to support operational needs.
Completing other duties as assigned by the supervisor for this position.
Student staff must participate in online and personal training sessions by the Career Development Office. The position is in-person and hours per week vary depending on the availability in relation to building hours. Nights and weekends are . You will be asked to meet in person at least once per semester. There is a Dress code/uniform will be for this position.
All current student employees should notify their other manager(s) if you work multiple jobs on campus at the same time. Additionally, students may not work more than 20 hours per week (combined between all campus jobs) during the academic year. Students may not exceed 980 work hours per calendar year.
Student jobs do not automatically roll over to the next academic year or summer.
Chatham University strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals' intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus, which promotes employee and student success and retention.
Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Chatham University does not discriminate on the basis of race, creed, color, religion, gender, gender identity, gender expression, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, age, national origin, age, disability, genetic information, veteran status, marital or family status, political affiliation, or any other characteristic protected by applicable law.
Auto-ApplyDental Office Manager
Team manager job in Greensburg, PA
We are looking for a Dental Office Manager to join our team! As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.
Responsibilities
Resonsibilities
* Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
* Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
* Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
* Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
* Ensure compliance with health and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required; bachelor's degree preferred
* 2+ years of leadership/management experience, dental experience preferred
* Strong communication and customer service skills to deliver an exceptional experience
* Proven leadership abilities, relationship building skills and team motivation
* Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyFront Office Manager
Team manager job in King of Prussia, PA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests.
Job Duties
· Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue.
· Hire, supervise, train, evaluate work performance, and administer discipline for team members.
· Maintain knowledge of industry practices, hotel markets and statistical data.
· Possess knowledge of room rates, types and availability.
· Maintain and ensure proper par levels of supplies and equipment.
· Coordinate special events and promotions with other departments.
· Resolve customer complaints or disputes.
· Ensure compliance with established company policies and procedures and regulatory controls and the Pennsylvania Gaming Control Board.
· Responsible for property public area cleanliness and sanitation.
· Authorized to extend complimentary services in accordance with the approved comp matrix.
· Develop operating budgets and meet established goals.
· Review and approve all OTA invoices.
· Other duties as assigned by management.
· May assist in assigning and inspecting cleanliness on the casino floor.
Qualifications
· Thorough understanding of hotel computer system.
· Minimum 3 years supervisory experience and 5 years hotel experience
· Ability to operate LMS, ATI, Rainmaker and Microsoft Office applications.
· Knowledge of hotel key system
· Must be able to work in smoke filled environments.
· Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Dental Office Assistant Manager
Team manager job in Dreher, PA
Job Description
Who We Are:
At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.
At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives.
Dental Office Assistant Manager
We are seeking a motivated and organized Dental Office Assistant Manager to join our growing practice. In this role, you'll work closely with the Office Manager and dental team to ensure smooth day-to-day operations and provide exceptional care to our patients.
Essential Functions:
Assist the Office Manager in overseeing daily office operations.
Supervise administrative staff and clinical team members.
Ensure a positive patient experience and handle concerns promptly.
Coordinate patient scheduling, billing, and insurance verifications.
Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice.
Assist in monitoring inventory and managing supply ordering.
Generate and review performance reports to track key metrics.
Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements.
Qualifications:
One to two years of office management experience preferably in a dental setting.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in office management software and technology.
Understanding of compliance and regulatory requirements in a healthcare setting.
Commitment to continuous learning and professional development.
Benefits:
Highly competitive compensation.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Performance-based bonus opportunities.
Discounted orthodontic care for you and your family.
Loan assistance for dental assistant school and continued education (CE).
Access to cutting-edge technology and world-class facilities.
A fun, inclusive, and supportive culture where your career can thrive.
Job Type: Full-time
Compensation: Pay range starting at $23.00 an hour; final offer will be determined by experience and qualifications.
Job Location: In-person; local travel between offices may be required.
Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
Dental Office Manager
Team manager job in Pottstown, PA
Job Description
*Must have 3-5 years of Dental Management experience
Pottstown Family & Cosmetic Dentistry is seeking an exceptional Practice Leader/Dental Office Manager to join our team and lead the non-clinical operations of our dental practice.
The Practice Leader (PL)/Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice.
This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice.
Skills and Qualifications
Bachelor's degree in business administration, or related field experience.
Dental management experience, supervising teams.
A solid grasp of data analysis and performance metrics.
Be able to diagnose problems quickly and have foresight into potential issues.
Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers.
Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity.
Proven track record managing profitable, successful teams, and driving revenue growth.
Knowledge of dental practice management systems.
Benefits for Full-Time Employees*
PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And many more!
*Benefits are subject to change and eligibility.
About the Role:
Practice Growth:
Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support.
Foster a growth-oriented, positive, and encouraging environment.
Implement action plans that grow active patient-base, production, and collections of assigned practices.
Practice Efficiency:
Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support.
Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities.
Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management.
Employee Engagement:
Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support.
Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice.
Coach and mentor team members to independently perform assigned tasks.
Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed.
Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met.
Build and maintain strong relationships with doctors.
Patient Satisfaction:
Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support.
Build passionate teams who are motivated to deliver a World Class Patient Experience.
Implement strategies that drive and support patient experience improvement initiatives for assigned practices.
Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health.
Systems & Accountability:
Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice.
Support teams in all areas of operations to ensure systems and processes are successful.
Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management.
Help to communicate and implement key processes or updates to direct reports.
Ensure all RCM, Finance & Accounting Processes are functioning properly.
Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!”
Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.
Communication - Set clear expectations and feedback to our patients and team members.
Growth - We strive to continuously improve and are goal oriented. We grow always in all ways.
Our Mission & Values:
To make the teams, patients, and practices we support healthier and happier.
Dental Office Manager (York)
Team manager job in York, PA
The Role: Dental Dreams in York, PA seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyDental Office Assistant Manager
Team manager job in Blue Bell, PA
Who We Are:
At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.
At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives.
Dental Office Assistant Manager
We are seeking a motivated and organized Dental Office Assistant Manager to join our growing practice. In this role, you'll work closely with the Office Manager and dental team to ensure smooth day-to-day operations and provide exceptional care to our patients.
Essential Functions:
Assist the Office Manager in overseeing daily office operations.
Supervise administrative staff and clinical team members.
Ensure a positive patient experience and handle concerns promptly.
Coordinate patient scheduling, billing, and insurance verifications.
Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice.
Assist in monitoring inventory and managing supply ordering.
Generate and review performance reports to track key metrics.
Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements.
Qualifications:
One to two years of office management experience preferably in a dental setting.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in office management software and technology.
Understanding of compliance and regulatory requirements in a healthcare setting.
Commitment to continuous learning and professional development.
Benefits:
Highly competitive compensation.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Performance-based bonus opportunities.
Discounted orthodontic care for you and your family.
Loan assistance for dental assistant school and continued education (CE).
Access to cutting-edge technology and world-class facilities.
A fun, inclusive, and supportive culture where your career can thrive.
Job Type: Full-time
Compensation: Pay range starting at $23.00 an hour; final offer will be determined by experience and qualifications.
Job Location: In-person; local travel between offices may be required.
Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
Dental Office Manager/Insurance Coordinator
Team manager job in Atlasburg, PA
Job Title: Dental Office Receptionist - Part Time - Schedule 8-hour shift - Expected Hours: 20 hours per week - M, T, Th, 8a-3p
Pay Ranges:
Depends on experience
No benefits
We are seeking an experienced Dental Office Receptionist
Job Responsibilities Include:
Schedule patients
Check Insurance
Answer phones
Check patients Out
Collect Balances
Requirements:
Previous experience in a dental office, veterinary clinic, or medical practice is preferred
Customer Service
Knowledge of HIPAA regulations and compliance standards
Excellent supervisory and leadership abilities
Education - Knowledge of HIPAA regulations and compliance standards
Experience -
Previous experience in a dental office, veterinary clinic, or medical practice is preferred .
Dental Office Manager
Team manager job in York, PA
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full - Time
Salary: $55,000 - 60,000/ year Base Plus Incentives!
***Paid like the owner based on profit
3 Different Incentive Opportunities
-Report Card Bonus - Up to $300/ month
-Unlimited Earning potential through our monthly profit-sharing program
-Unlimited Earning potential through our quarterly profit-sharing program
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference:
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Hire, develop, manage and retain the office staff
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
Additional tasks as required
Preferred Qualifications
Minimum of one year of managing a team of direct reports
High school diploma or equivalent; college degree is preferred
A people centric leader who motivates and inspires others
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
May vary by independently owned and operated Aspen Dental locations.
Limitations apply, please see recruiter for details
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
R2025-018647
Front Office Manager
Team manager job in King of Prussia, PA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests.
Job Duties
· Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue.
· Hire, supervise, train, evaluate work performance, and administer discipline for team members.
· Maintain knowledge of industry practices, hotel markets and statistical data.
· Possess knowledge of room rates, types and availability.
· Maintain and ensure proper par levels of supplies and equipment.
· Coordinate special events and promotions with other departments.
· Resolve customer complaints or disputes.
· Ensure compliance with established company policies and procedures and regulatory controls and the Pennsylvania Gaming Control Board.
· Responsible for property public area cleanliness and sanitation.
· Authorized to extend complimentary services in accordance with the approved comp matrix.
· Develop operating budgets and meet established goals.
· Review and approve all OTA invoices.
· Other duties as assigned by management.
· May assist in assigning and inspecting cleanliness on the casino floor.
Qualifications
· Thorough understanding of hotel computer system.
· Minimum 3 years supervisory experience and 5 years hotel experience
· Ability to operate LMS, ATI, Rainmaker and Microsoft Office applications.
· Knowledge of hotel key system
· Must be able to work in smoke filled environments.
· Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Dental Office Manager
Team manager job in Pottstown, PA
*Must have 3-5 years of Dental Management experience
Pottstown Family & Cosmetic Dentistry is seeking an exceptional Practice Leader/Dental Office Manager to join our team and lead the non-clinical operations of our dental practice.
The Practice Leader (PL)/Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice.
This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice.
Skills and Qualifications
Bachelor's degree in business administration, or related field experience.
Dental management experience, supervising teams.
A solid grasp of data analysis and performance metrics.
Be able to diagnose problems quickly and have foresight into potential issues.
Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers.
Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity.
Proven track record managing profitable, successful teams, and driving revenue growth.
Knowledge of dental practice management systems.
Benefits for Full-Time Employees*
PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And many more!
*Benefits are subject to change and eligibility.
About the Role:
Practice Growth:
Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support.
Foster a growth-oriented, positive, and encouraging environment.
Implement action plans that grow active patient-base, production, and collections of assigned practices.
Practice Efficiency:
Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support.
Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities.
Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management.
Employee Engagement:
Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support.
Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice.
Coach and mentor team members to independently perform assigned tasks.
Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed.
Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met.
Build and maintain strong relationships with doctors.
Patient Satisfaction:
Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support.
Build passionate teams who are motivated to deliver a World Class Patient Experience.
Implement strategies that drive and support patient experience improvement initiatives for assigned practices.
Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health.
Systems & Accountability:
Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice.
Support teams in all areas of operations to ensure systems and processes are successful.
Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management.
Help to communicate and implement key processes or updates to direct reports.
Ensure all RCM, Finance & Accounting Processes are functioning properly.
Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!”
Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.
Communication - Set clear expectations and feedback to our patients and team members.
Growth - We strive to continuously improve and are goal oriented. We grow always in all ways.
Our Mission & Values:
To make the teams, patients, and practices we support healthier and happier.
Auto-ApplyDental Office Assistant Manager
Team manager job in Warrington, PA
Job Description
Who We Are:
At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.
At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives.
Dental Office Assistant Manager
We are seeking a motivated and organized Dental Office Assistant Manager to join our growing practice. In this role, you'll work closely with the Office Manager and dental team to ensure smooth day-to-day operations and provide exceptional care to our patients.
Essential Functions:
Assist the Office Manager in overseeing daily office operations.
Supervise administrative staff and clinical team members.
Ensure a positive patient experience and handle concerns promptly.
Coordinate patient scheduling, billing, and insurance verifications.
Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice.
Assist in monitoring inventory and managing supply ordering.
Generate and review performance reports to track key metrics.
Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements.
Qualifications:
One to two years of office management experience preferably in a dental setting.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in office management software and technology.
Understanding of compliance and regulatory requirements in a healthcare setting.
Commitment to continuous learning and professional development.
Benefits:
Highly competitive compensation.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Performance-based bonus opportunities.
Discounted orthodontic care for you and your family.
Loan assistance for dental assistant school and continued education (CE).
Access to cutting-edge technology and world-class facilities.
A fun, inclusive, and supportive culture where your career can thrive.
Job Type: Full-time
Compensation: Pay range starting at $23.00 an hour; final offer will be determined by experience and qualifications.
Job Location: In-person; local travel between offices may be required.
Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)