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The differences between technical advisors and technical support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical advisor and a technical support engineer. Additionally, a technical advisor has an average salary of $106,686, which is higher than the $85,716 average annual salary of a technical support engineer.
The top three skills for a technical advisor include java, customer service and provisioning. The most important skills for a technical support engineer are technical support, customer service, and troubleshoot.
| Technical Advisor | Technical Support Engineer | |
| Yearly salary | $106,686 | $85,716 |
| Hourly rate | $51.29 | $41.21 |
| Growth rate | 10% | 10% |
| Number of jobs | 118,740 | 184,542 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 63% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Technical advisors are experts in a specific field of knowledge, offering information and advice to those in the field. They develop applications, coordinate the activities of technicians, and provide technical expertise. They offer advice and suggestions to specialists. The skills they need to possess include multitasking abilities, attention to detail, and exceptional customer service. They are also required to be savvy in terms of information technology, business practices, and have significant experience in this field.
A technical support engineer is responsible for responding to customer issues, providing immediate resolutions to their system issues through remote assistance. Technical support engineers must have strong knowledge of software and hardware applications to diagnose system defects and process troubleshooting. They also assist customers with the installation of programs and updates to improve system performance, escalating high-level concerns to appropriate internal technology teams. A technical support engineer must have strong command with technical systems, as well as excellent communication and time-management skills to understand clients' issues while documenting procedures.
Technical advisors and technical support engineers have different pay scales, as shown below.
| Technical Advisor | Technical Support Engineer | |
| Average salary | $106,686 | $85,716 |
| Salary range | Between $79,000 And $143,000 | Between $61,000 And $119,000 |
| Highest paying City | Kentfield, CA | San Francisco, CA |
| Highest paying state | California | Washington |
| Best paying company | Perkins Coie | Meta |
| Best paying industry | Technology | Technology |
There are a few differences between a technical advisor and a technical support engineer in terms of educational background:
| Technical Advisor | Technical Support Engineer | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 63% |
| Most common major | Business | Electrical Engineering |
| Most common college | Stanford University | Stanford University |
Here are the differences between technical advisors' and technical support engineers' demographics:
| Technical Advisor | Technical Support Engineer | |
| Average age | 42 | 42 |
| Gender ratio | Male, 72.7% Female, 27.3% | Male, 83.3% Female, 16.7% |
| Race ratio | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4% | Black or African American, 9.8% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.0% White, 54.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |