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Technical solutions representative vs representative

The differences between technical solutions representatives and representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a technical solutions representative, becoming a representative takes usually requires 6-12 months. Additionally, a technical solutions representative has an average salary of $119,918, which is higher than the $36,023 average annual salary of a representative.

The top three skills for a technical solutions representative include broadband, customer issues and customer contacts. The most important skills for a representative are cleanliness, patients, and customer issues.

Technical solutions representative vs representative overview

Technical Solutions RepresentativeRepresentative
Yearly salary$119,918$36,023
Hourly rate$57.65$17.32
Growth rate10%-4%
Number of jobs121,389252,761
Job satisfaction-5
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 53%
Average age4240
Years of experience212

Technical solutions representative vs representative salary

Technical solutions representatives and representatives have different pay scales, as shown below.

Technical Solutions RepresentativeRepresentative
Average salary$119,918$36,023
Salary rangeBetween $78,000 And $184,000Between $23,000 And $55,000
Highest paying City-Washington, DC
Highest paying state-New York
Best paying company-Google
Best paying industry-Transportation

Differences between technical solutions representative and representative education

There are a few differences between a technical solutions representative and a representative in terms of educational background:

Technical Solutions RepresentativeRepresentative
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common collegeStanford University-

Technical solutions representative vs representative demographics

Here are the differences between technical solutions representatives' and representatives' demographics:

Technical Solutions RepresentativeRepresentative
Average age4240
Gender ratioMale, 66.2% Female, 33.8%Male, 41.8% Female, 58.2%
Race ratioBlack or African American, 10.1% Unknown, 5.5% Hispanic or Latino, 15.9% Asian, 12.2% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage11%7%

Differences between technical solutions representative and representative duties and responsibilities

Technical solutions representative example responsibilities.

  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Provide support to clients who are using services via VPN and Citrix environments.
  • Support remote login to VPN sites.
  • Grant access to Citrix web portals.
  • Assist with software testing of LAN applications.
  • Help customers troubleshoot and resolve their printer's hardware issues.
  • Show more

Representative example responsibilities.

  • Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
  • Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
  • Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
  • Review EOB denials, appeals and/or rebilling as appropriate.
  • Certify of all requirements, policies, and procedures, including MSB.
  • Take inbound phone calls from member and providers explaining the EOB denial and payments
  • Show more

Technical solutions representative vs representative skills

Common technical solutions representative skills
  • Broadband, 26%
  • Customer Issues, 9%
  • Customer Contacts, 8%
  • Post Sales, 5%
  • Technical Support, 5%
  • Customer Service, 3%
Common representative skills
  • Cleanliness, 20%
  • Patients, 11%
  • Customer Issues, 10%
  • Customer Service, 10%
  • Data Entry, 6%
  • Outbound Calls, 3%

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