Computer Field Tech Position- Madison AL
Technical specialist job in Madison, AL
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Senior Personnel Support Specialist
Technical specialist job in Huntsville, AL
Job Description
Job: Senior Personnel Support Specialist
Position: Full time
Clearance: SECRET IS REQUIRED
Required:
Senior Personnel Support Specialist - Reporting to the Task Lead, supporting TO3 PWS logistics specialty requirements for the G-1 (Personnel Office).
Support the personnel that develop, integrate, test and field Army weapons systems. Perform general administrative duties necessary to meet needs of the department.
Assumes responsibility for other duties based on degree of knowledge of department operations.
Prepares military reports for management, responds to inquiries and provides information in accordance with policies and procedures.
Sends out the most up-to-date military service member tracking spreadsheet for the operations personnel to review and return with updates.
Perform Military Evaluation Report tracking and MAPL position tracking and send to the senior leaders in PEO.
Manages the processing and tracking of all Personnel Actions, Awards, OERs, Promotions, Suspension of Favorable Actions, Leaves and Passes.
Performs a wide variety of administrative support duties, e.g., customer service tasks, working within Army Personnel Systems (APS), relaying and resolving routine telephone and/or walk-up inquiries, scheduling calendar items and meetings, generating a variety of standard documents and correspondence, processing forms, performing data entry, and establishing and maintaining records.
Provide administrative support to include In/Out Processing for PEOAVN Personnel using the Human Resources Database.
Responsible for coordination, supervision and preparation of daily status reports, all officer and enlisted evaluations, daily status and PERSTEMPO reports, awards, all leaves and passes, appointment orders, unit alert and social rosters, and any additional personnel service support required of the team.
Responsible for monitoring and processing required annual evaluation reports through the PMs and PEO HQ prior to the PEO providing enumeration and final comments.
Performs a range of staff and/or operational support activities; may serve as a liaison with other departments on basic administrative and/or operational matters.
Performs a wide variety of data input assignments, which may be confidential in nature; operates a computer to enter data, draft, edit, revise, and print letters, tables, reports, and other materials.
Responsible for tracking list for selected Casualty Notification Officers. Unit Strength Manager utilizing such automated systems as e-MILPO, TOPMIS, AIM2, EDAS, iPERMs, FMSweb and PERNET.
Prepares soldier records for Boards, Military Awards and Decorations; Maintains Local Military Personnel Records.
Coordinates with the US Army Garrison Redstone Arsenal for sponsorship, retirements, leaves and passes.
Coordinates reassignments, extensions, deferments and deletions directly with Human Resources Command (HRC), Assistant Secretary of the Army (Acquisition, Logistics and Technology) (ASA(ALT)) and United States Army Acquisition Support Center (USAASC) staffs.
Candidate must have 10 years' experience with Bachelor's Degree in one of the following specialty areas HR or Business Administration. In lieu of Bachelor's degree must have 15 years' experience.
Candidate must have a Secret Clearance
Navigator is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Intern - IT
Technical specialist job in Huntsville, AL
Job Description
Student Intern (College Level) IT
Are you looking for a great internship where you can get some hands-on IT experience?
If so, this may be the internship you've been looking for! EOS Defense Systems USA is a manufacturer of cutting edge, precise remote weapons stations.
This is a Part-Time, Full Year On-Site position. Apply today!
Minimum Requirements And Qualification
Must be in the process of completing a bachelor's degree
Proficient with computers and different software programs including Microsoft Word, Excel, Outlook and Teams software.
Have strong organization and time management skills with the ability to work without distraction.
Must be a team player and motivated to learn with a strong desire to take on a new challenge.
Must have effective written and verbal communication skills to build strong interpersonal relationships
1+ years of applicable experience
Major Responsibility Areas And Duties
General Knowledge of network, server and desktop technologies
Well versed in Windows 11 and Office 365 products
Basic Windows Server Administration Knowledge (Group Policy, Active Directory, PowerShell)
Experience with M365 Administration
Experience with SharePoint Administration
Linux Experience, a plus
Other duties as assigned, not determined at the time of hire.
** Must be able to maintain a school/work schedule and a maximum of 29 hours per week **
EOS Defense Systems is an Equal Employment Opportunity employer to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identification and sexual orientation) or national origin in accordance with applicable federal, state, and local laws. An Equal Opportunity Employer for disabled veterans, recently separated veterans, other protected veterans, and armed forces service medal veterans. An Equal Opportunity Employer of individuals with disabilities. We participate in E-Verify.
Job Posted by ApplicantPro
DoD Information Technology HelpDesk
Technical specialist job in Huntsville, AL
Griffin Associates DoD Client Seeks: DoD IT Computer with 2 Years Experience *
*Apply with Resume!
Work Authorization/Security Clearance
Department of Defense (DoD) Secret security clearance, or the ability to obtain one
Required: High School or better.
Pursuant to EO 14042, this position may require proof of being fully vaccinated for COVID-19.
Overview
Experience Required: 2 years: Computer applications and operation of existing computer programs
High school diploma or equivalent.
Working knowledge of Windows 10, Windows Server, Active Directory, Microsoft Office, and other personal computer software, as well as hardware.
Department of Defense (DoD) 8570.1-M, Information Assurance Workforce Improvement Program baseline certification of Information Assurance Technical (IAT) Level II Computing Technology Industry Association (CompTIA) Security +.
Excellent PC and network troubleshooting skills.
Preferred Education and Experience
Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS)
IT Help Desk experience.
Summary/Objective
Assists ensuring availability, accessibility, usability of Information Technology (IT) hardware and software.
Install software on personal computers (PCs).
Prepare new PCs for use, and previously used PCs for reuse.
Perform routine maintenance of PC hardware and software.
Responds to PC users' requests for assistance with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, and resolve or escalate for resolution.
Administer PC users' IT, including ensuring compliance with security requirements.
Position Type/Expected Hours of Work: Full-time, normally 40 hours per workweek
Travel: None.
**APPLY WITH RESUME!
Technology Support Technician
Technical specialist job in Huntsville, AL
SummaryUnder general supervision, performs application support activities for assigned software; participates in testing software releases and updates; participates in troubleshooting and resolving applications problems; performs a variety of technical tasks in support of assigned software operations; provides first level technical support for users of Technology-supported hardware, systems, applications and services.Job DescriptionEssential Duties and Responsibilities
Receives and responds to telephone and email requests for technical assistance from users on a variety of problems involving computer software and hardware, printers, other peripheral equipment, passwords, and voicemail; troubleshoots, diagnoses and provides solutions for first level hardware and software problems using applicable tools and references; informs users of system-wide issues and resolutions; documents work performed in helpdesk software.
Answers user questions by telephone and email; troubleshoots and participates in resolving application problems and errors; responds to assigned helpdesk tickets; reports issue resolutions to users.
For problems that cannot be resolved at first contact, opens and assigns helpdesk tickets to appropriate Technology division staff for further troubleshooting and resolution, based on the nature of the problem involved.
Performs application support duties for assigned software packages, to include user access reviews and audits.
Performs routine application maintenance activities; may install and configure software processes; may install and configure software releases and upgrades in the test environment; configures and supports application subsystems and modules; coordinates and participates in testing new releases, upgrades and fixes; tracks problems identified in testing and their resolution by software vendors until complete; with approval, moves approved releases into the production environment; administers application account passwords; adds employees to user groups.
Performs specialized data entry to prepare a variety of standard materials, documents and reports; updates computer records and databases; completes and processes standard forms related to areas of responsibility.
Documents and processes departmental work, including but not limited to, verifying for accuracy and completeness, performing research, scanning and filing documents and other materials, retrieving and releasing documents and records.
Provides backup support to other Technology Operations Support staff as assigned.
Company Wide Expectations
Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
Delivers friendly, caring service to internal and external members.
Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
Follow all physical and online security procedures and maintain strict confidentiality of all member information.
Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
Works scheduled hours and maintains punctuality.
Performs other related duties as assigned or requested.
EDUCATION/EXPERIENCE
Minimum Qualifications
To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required.
An equivalent combination of education and experience may be considered.
Education Requirements
2 Year / Associate Degree MIS, IT, Computer Science or a closely related field - Required
Skills/Abilities
Credit Union products and operational activities supported by software applications.
Functions, capabilities, characteristics and limitations of standard computer platforms and devices.
Methods and techniques for troubleshooting and determining the causes of application problems and errors.
Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.
Resolve problems utilizing knowledge and experience.
Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
Use correct English including spelling, grammar and punctuation.
Understand and follow written and oral instructions.
Set priorities and manage one's own time effectively.
PHYSICAL DEMANDS
Physical Demands Disclaimer
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
Intermittent standing, sitting, walking, bending and climbing.
Using hands repetitively to handle, feel or operate computers and other standard office equipment.
Reaching with hands and arms.
Intermittent lifting and carrying up to 25 pounds.
WORK ENVIRONMENT
Work Environment Disclaimer
An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;
Work Environment
Works in general office environment in a financial services facility.
Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.
We are proud to be a Drug-Free and Tobacco Free Workplace.
Auto-ApplyIT Help Desk Support - Level II (MSP)
Technical specialist job in Huntsville, AL
Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.
Duties & Responsibilities
End-User assistance
Point person with Windows Desktop related issues
Assist with Windows Servers
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Network Services and Equipment Installation
LAN/WAN Installation and Maintenance Support
Network Hardware Support and Installation
Door card access, wander guard, lighting, HVAC
Qualifications & Requirements
Must have worked for an MSP (managed services provider) in the past.
Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
History of network and firewall administration (Sonicwall & Meraki).
RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM.
PSA Ticketing Experience with Autotask or Connectwise.
Basic knowledge of network, server, and workstation troubleshooting knowledge.
Excellent customer service skills (courteous, tactful, and professional demeanor).
Excellent written and verbal communication skills, with experience presenting to groups.
Reliable work ethic.
A willingness to learn and grow
Employment Type: Full time Location: Huntsville, AL
IT Helpdesk Support
Technical specialist job in Huntsville, AL
IERUS specializes in electromagnetic spectrum technologies and design for RF, IR, and optical applications. IERUS also supports customers with a diverse set of competencies including software development, air and missile defense, and systems engineering.
IERUS Technologies, Inc. is seeking a motivated and enthusiastic IT Helpdesk Support personnel to join our IT team. This opportunity is ideal for individuals pursuing a career in Information Technology and looking to gain practical experience in a professional setting. As an IT Helpdesk Support, you will provide essential support to our employees, ensuring their technical issues are addressed promptly and effectively. This opportunity is contingent upon award of work.
Responsibilities:
Assist in troubleshooting hardware, software, and network-related problems for end-users.
Respond to IT support tickets via Jira Service Management (JSM), email, phone, or in-person, and provide timely resolutions.
Set up and configure computer systems, peripherals, and software for new employees.
Install, upgrade, and maintain software applications as needed.
Submit Purchase Requests in support of the IT team.
Collaborate with the IT team to maintain accurate inventory of hardware and software assets.
Provide basic user training on software and hardware usage.
Monitor and maintain computer systems, perform routine maintenance, and address performance issues.
Assist in managing user accounts, permissions, and access levels in various systems.
Participate in IT projects, including system upgrades and rollouts.
Document IT procedures, troubleshooting steps, and knowledge base articles.
Requirements:
Must be a US Citizen.
An Active Secret Clearance, or must be able to obtain a Secret Clearance.
BS degree in (Computer Science, Information Technology, or related field), or 5 plus years of professional experience in lieu of degree.
Basic understanding of computer hardware, software, and networking concepts.
Strong problem-solving and analytical skills.
Excellent communication skills, both verbal and written.
Ability to work independently and as part of a team.
Eagerness to learn and a proactive attitude.
Familiarity with Windows and Linux operating systems.
Knowledge of Microsoft 365 and common software applications.
Experience with troubleshooting common desktop and laptop issues is a plus.
Must have reliable transportation.
Must be able to lift and carry 50lbs.
Location:
Huntsville, AL
IERUS Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
IERUS Technologies participates in E-Verify.
IT Help Desk Support - Level II (MSP)
Technical specialist job in Huntsville, AL
Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.
Duties & Responsibilities
End-User assistance
Point person with Windows Desktop related issues
Assist with Windows Servers
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Network Services and Equipment Installation
LAN/WAN Installation and Maintenance Support
Network Hardware Support and Installation
Door card access, wander guard, lighting, HVAC
Qualifications & Requirements
Must have worked for an MSP (managed services provider) in the past.
Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
History of network and firewall administration (Sonicwall & Meraki).
RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM.
PSA Ticketing Experience with Autotask or Connectwise.
Basic knowledge of network, server, and workstation troubleshooting knowledge.
Excellent customer service skills (courteous, tactful, and professional demeanor).
Excellent written and verbal communication skills, with experience presenting to groups.
Reliable work ethic.
A willingness to learn and grow
Tier Two Help Desk Support
Technical specialist job in Huntsville, AL
Job Description
The Tier Two Help Desk Support Technician is the primary point of contact for end user support and is responsible for resolving, prioritizing and escalating Tier II IT Help Desk requests through tickets and phone.
Dynamic PC Support Techician
Technical specialist job in Madison, AL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Support Technician
Technical specialist job in Huntsville, AL
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary Range:
7.25
-
12.25
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyDatabase Specialist / Software Developer
Technical specialist job in Huntsville, AL
DESE is seeking a Database Specialist / Software Developer to join our software development team. The successful candidate will lead database design and optimization efforts while also contributing to web application development. This position is ideal for a developer who enjoys working in a collaborative, small-team environment where contributions directly support the mission.
Responsibilities
Lead SQL Server and Postgres design, performance tuning, and troubleshooting.
Support migration and integration of data between SQL Server and Postgres systems.
Contribute to .NET MVC web applications (C#, Telerik/Kendo, front-end integrations).
Collaborate with developers in a small team environment to design, build, and maintain applications.
Develop and promote best practices for schema design, data access, and performance across applications.
Required Qualifications
7-10 years of professional software/database development experience.
Strong expertise in SQL Server schema design, query optimization, and performance tuning.
Solid experience with Postgres, including performance tuning and cross-platform considerations.
Working knowledge of C# / .NET MVC web development.
Strong problem-solving skills and the ability to work independently on complex technical challenges.
Ability to thrive in a small team environment wearing multiple hats.
Desired Qualifications
Experience with JavaScript.
Familiarity with DoD contracting environments.
Background in both application and database architecture.
Security Clearance Requirements
Applicants must be U.S. citizens and be eligible to obtain and maintain a DoD security clearance.
About DESE
For the past 43 years, DESE has provided industry-leading technical and engineering solutions in the fields of Defense, Energy, Space, and Environment. As a small, family-oriented business, DESE provides a compelling benefits package including a generous profit-sharing plan, competitive salaries, and perhaps most importantly, the opportunity to work alongside talented professionals leveraging cutting-edge technologies to solve complex and engaging problems.
Why employees love working for DESE:
At DESE, we are committed to creating a company that is known for its respect and care for employees. We understand that happy employees are what keeps our business going and we strive to provide the best opportunities for each individual working on our team! Here are a few reasons you will love working here:
Competitive health, dental and vision insurance with affordable premiums
Flexible work schedules
Two different flexible spending account options
Company paid life insurance with options for employee paid additional
Performance bonus program
Education reimbursement program
Company paid personal leave for approved philanthropic activities
Vacation, Sick & Holiday leave
Robust 401k profit sharing plan
Opportunities for internal promotions
Employee referral incentive program
Rewards and gifts for service anniversaries
Disability Accommodation for Applicants - DESE Research, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following alternative email address or phone number to contact us about your interest in employment with us: ********************** or ************x123.
Easy ApplyInformation Technology Specialist
Technical specialist job in Huntsville, AL
Provides first-level support for issues related to computers and telephones, including problem determination, escalation, tracking, and resolution. Assists local and remote users with resolving computer hardware, computer software, and network/voice communication/connectivity issues. Provide timely reporting of IT Operations, work order, and inventory status. Perform administration maintenance tasks in accordance with established procedures. This position is available at our office in Huntsville, AL office.
Required Qualifications:
Bachelor's degree in a technical field (minimum GPA: 3.2) OR 1-2 years of experience in IT Support
U.S citizenship, and the ability to obtain and maintain a U.S security clearance
Strong desire and ability to learn
Team-oriented and outgoing
Essential Job Duties:
Ensure that incidents and requests are handled according to agreed procedures and ensure that documentation of the supported components is available and in an appropriate form for those providing support.
Ensure that appropriate action is taken to anticipate, investigate and resolve problems in systems and services, ensuring that such problems are fully documented within relevant system(s). Coordinate the implementation of agreed remedies and preventative measures and analyze patterns and trends.
Provide oral, written, or hands-on support to all hardware, software, and telephone users.
Utilize working knowledge of MS Office suite, desktop operating systems, problem management systems, end-user administration (password resets, permissions, restarting services).
Responsible for user, account, and service provisioning.
Responsible for installing/deploying software on endpoints (password resets, permissions, restarting services).
Responsible for assigning and escalating new incoming support requests.
Record, track, escalate, update calls, and close tickets through problem management software.
Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files, within own area of responsibility.
Resolve problems using electronic tools, manuals, and technical support documentation.
Participate in project activities, as assigned by management.
Communicate effectively acting as a key liaison with customers, team members and colleagues across the company. Effectively communicate technical information to non-technical audiences.
Take responsibility for own workload and keep others informed, highlighting potential problems and suggesting solutions to ensure continuity of service delivery.
Coordinate activities with other team members.
Work Remotely:
No
About Corvid:
Corvid Technologies is an engineering firm specializing in high-fidelity, computational modeling and simulation to analyze, design, and manufacture products for aerospace, DoD, and commercial customers. We offer a fast-paced and flexible work environment, where we tackle difficult, cutting-edge technical challenges using state-of-the-art technologies and resources.
Why Corvid:
We value our employee-owners and in addition to offering challenging work opportunities and competitive pay, Corvid believes in providing a strong benefits package that delivers value to our team members at all stages of their career.
Our benefits include:
Employee ownership through our generous 401(k) match in Corvid Stock
Medical insurance via Blue Cross - PPO and High-Deductible plans (with company HSA contribution)
Paid Time Off (PTO) starting at 3 weeks - based on years of industry experience not tenure
Career development and continuing education opportunities
Company provided life, long-term, and short-term disability insurance
Incentive opportunities to reward strong performance and corporate growth
Paid gym membership
Information Technology Technician IV
Technical specialist job in Huntsville, AL
The Information Technology (IT) Technician IV provides an advanced level of support to users and IT Technicians of SES IT equipment located onsite and offsite.
Responsibilities
Good customer service skills
Clear and concise communication skills
Possesses knowledge of TCP/IP, including LAN/WAN routing and best practice
Providing supervision, assists with solving routine and advanced user problems identified to the Help Desk
Conducts installation and maintenance of systems/equipment, and provides associated training to customer personnel or technician
Diagnose, isolate, and correct problems to component level to restore system's functions
Communicates with users and other technicians to ensure problems are resolved in a timely manner
Develops, Review and Updates required documentation in according to SES practice or procedure
Possesses knowledge and specializes in the maintenance and sustainment of an Enterprise component (e.g. Network Infrastructure, Exchange, Active Directory, VMware)
Other duties as assigned
Qualifications
Education:
Bachelor's Degree in computer related field
Experience:
12-15 years IT support experience
Any combination of education/experience may be substituted for job requirements at the recommendation of the hiring manager and approval of the COO and CEO.
Auto-ApplyIntern - IT
Technical specialist job in Huntsville, AL
Student Intern (College Level) IT Are you looking for a great internship where you can get some hands-on IT experience? If so, this may be the internship you've been looking for! EOS Defense Systems USA is a manufacturer of cutting edge, precise remote weapons stations.
This is a Part-Time, Full Year On-Site position. Apply today!
Minimum Requirements And Qualification
* Must be in the process of completing a bachelor's degree
* Proficient with computers and different software programs including Microsoft Word, Excel, Outlook and Teams software.
* Have strong organization and time management skills with the ability to work without distraction.
* Must be a team player and motivated to learn with a strong desire to take on a new challenge.
* Must have effective written and verbal communication skills to build strong interpersonal relationships
* 1+ years of applicable experience
Major Responsibility Areas And Duties
* General Knowledge of network, server and desktop technologies
* Well versed in Windows 11 and Office 365 products
* Basic Windows Server Administration Knowledge (Group Policy, Active Directory, PowerShell)
* Experience with M365 Administration
* Experience with SharePoint Administration
* Linux Experience, a plus
* Other duties as assigned, not determined at the time of hire.
Must be able to maintain a school/work schedule and a maximum of 29 hours per week
EOS Defense Systems is an Equal Employment Opportunity employer to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identification and sexual orientation) or national origin in accordance with applicable federal, state, and local laws. An Equal Opportunity Employer for disabled veterans, recently separated veterans, other protected veterans, and armed forces service medal veterans. An Equal Opportunity Employer of individuals with disabilities. We participate in E-Verify.
Computer Field Technician
Technical specialist job in Madison, AL
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Help Desk Support - Level II
Technical specialist job in Decatur, AL
Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.
Duties & Responsibilities
End-User assistance
Point person with Windows Desktop related issues
Assist with Windows Servers
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Network Services and Equipment Installation
LAN/WAN Installation and Maintenance Support
Network Hardware Support and Installation
Door card access, wander guard, lighting, HVAC
Qualifications & Requirements
Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
History of network and firewall administration (Sonicwall & Meraki).
Basic knowledge of network, server, and workstation troubleshooting knowledge.
Excellent customer service skills (courteous, tactful, and professional demeanor).
Excellent written and verbal communication skills, with experience presenting to groups.
Reliable work ethic.
A willingness to learn and grow
IT Help Desk Support - Level II
Technical specialist job in Decatur, AL
Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of aHelpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.
Duties & Responsibilities
End-User assistance
Point person with Windows Desktop related issues
Assist with Windows Servers
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Network Services and Equipment Installation
LAN/WAN Installation and Maintenance Support
Network Hardware Support and Installation
Door card access, wander guard, lighting, HVAC
Qualifications & Requirements
Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
History of network and firewall administration (Sonicwall & Meraki).
Basic knowledge of network, server, and workstation troubleshooting knowledge.
Excellent customer service skills (courteous, tactful, and professional demeanor).
Excellent written and verbal communication skills, with experience presenting to groups.
Reliable work ethic.
A willingness to learn and grow
Employment Type: Full time Location: Decatur, AL
Information Technology Specialist
Technical specialist job in Huntsville, AL
Job Description
Corvid's Information Technology team provides high-level technology services to the engineers and researchers driving Corvid's innovative engineering solutions. This Tier II/III like position provides customer facing support for Corvid staff - requiring hands-on technical expertise to quickly resolve tickets related to hardware, software, network/voice connectivity issues, and a variety of other requests. The Specialist in this role should be able to successfully identify (and define) the problem, provide resolution (if possible), escalate to appropriate expertise if needed, and deliver communication back to the customer as well as the IT groups working the ticket.
This onsite position assists remote as well as onsite users with desktop support, computer lab support, and various other IT hardware in use across Corvid's enterprise. Candidate will provide timely reporting of IT operations, work order statuses/metrics, and IT inventory as needed. The role will also be responsible for routine maintenance and upgrades for desktop hardware as well as hardware that supports various labs in Corvid managed facilities.
Typical tasking will include:
Provisioning of user, account, and systems as well as software installation/deployment, password resets, permissions and other routine IT requests
Initial management of incoming tickets, including initial investigation (and quick resolution if possible), escalation, documentation, and communication of final resolution
Actively engage customers and internal IT staff to help identify, prevent, and mitigate challenges as well as identify opportunities to improve efficiency in operations
Create and maintain documentation related to tickets and projects - ensuring efficiency, knowledge transfer, and standardization of operations (including problem resolutions)
The IT Specialist is ultimately the face to our internal customers, providing prompt resolutions and supporting Corvid engineers and scientists as they develop next generation solutions for our external customers.
Requirements:
Candidate must be a U.S. citizen and meet eligibility to obtain (and maintain) a Secret clearance (Top Secret clearance is a plus)
Position requires a Bachelor's Degree in a related discipline or at least 2 years of relevant help desk experience
Candidate must demonstrate expertise at the Tier II or III support level in some of the following areas: computer hardware and operating systems, Active Directory, Windows 10/11, Linux, working knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN)
Strong communication skills - ability to process, document, and explain technical concepts clearly and effectively
An understanding of basic IT security principles and access-control best practices will be required
About Corvid:
Corvid Technologies is an engineering firm specializing in using high-fidelity, computational modeling and simulation to analyze, design, and manufacture products for aerospace, DoD, and commercial customers. We offer a fast-paced and flexible work environment that encourages creativity and collaboration. Our team works on difficult, cutting-edge technical challenges using state-of-the-art technologies and resources.
We value our employee-owners and in addition to providing challenging work opportunities and competitive pay, Corvid believes in providing a strong benefit package that provides value to our team members at all stages of their career.
Our benefits include:
Employee Stock Ownership Plan via our generous 401(k) Matching
Medical Insurance via Blue Cross - including a PPO and High-Deductible offering (with company HSA contribution)
Paid Time Off (PTO) based on years of industry experience (not tenure)
Career Development and Continuing Education opportunities
Company provided life, long-term, and short-term disability insurance
Incentive opportunities to reward strong performance and corporate growth
Attractive corporate facilities that include Lake Norman access, kayaks, paddle boards, pickleball courts, grills, and more
IT Intern
Technical specialist job in Huntsville, AL
IERUS specializes in electromagnetic spectrum technologies and design for RF, IR, and optical applications. IERUS also supports customers with a diverse set of competencies including software development, air and missile defense, and systems engineering. IERUS develops value for our defense and commercial customers through accelerations of the technology life cycle: identifying, creating, transitioning, and producing technologies with integrity of purpose and product.
IERUS is always looking for bright, talented, motivated and dedicated employees in the engineering field, especially those with electromagnetics experience. IERUS is the recipients of the “Best Places to Work” three years running, and were finalists the five years prior. IERUS offers competitive compensation packages, retirement options, and benefits packages. To learn more, please visit ******************
Description
IERUS Technologies is seeking an IT Intern to support the Business Operations at our headquarters in Huntsville, AL. The ideal candidate will have two or more years of college or work experience.
Primary Responsibilities
Assists in managing NIST 800-171 requirements
Manage and configure both Windows and Linux OS (CentOS and RedHat)
Maintaining and managing user accounts/groups in Active Directory
Maintaining and managing exchange/email accounts and groups
Verifying integrity of software packages before installation on the network
Installing and updating software and licensing servers on Windows and Linux
Installing and configuring software on new Windows laptops
Repairing old or broken hardware on desktops and laptops
Advising on hardware requirements for new systems
Initial point of contact for troubleshooting network applications and hardware and software PC and printer problems
Setup computer systems for new users and instruct on access to company systems including, email, and desktop applications
Remote troubleshooting and application support
Assist with setup of new users and office moves
Provides timely and accurate end user technical support.
Qualifications
Two years or more of college or relevant work experience
Familiarity with Windows, Red Hat Enterprise Linux, and CentOS operating systems
Able to communicate effectively at all levels of the organization
Experience in standard help desk procedures
Ability to lift up to 50 lbs. w/ reasonable accommodations
Must have ability to interpret, analyze, troubleshoot, and resolve technical problems
Must be decisive, conscientious, and interact well in a team environment
Have a strong desire to learn and be able to follow policies and procedures
Must demonstrate the ability to work well with a minimal amount of supervision
Must have a working knowledge of and experience with computer hardware, software, and peripheral devices in a diverse environment
Applicants are desired to have A+, Security+, or other similar certifications
US Citizenship
Current DoD Secret Clearance (or higher) or ability to obtain a clearance
Location: Huntsville, AL
IERUS Technologies is an Equal Opportunity/Affirmative Action Employer committed to recruiting, hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. For more information please click here.
IERUS Technologies participates in E-Verify.