Technology implementation manager work from home jobs

A top Fortune 50 financial institution is seeking a Project Manager to lead complex, technology-driven initiatives across the enterprise. This fully remote role is ideal for a seasoned IT Project Manager experienced in delivering large-scale waterfall projects and navigating challenging stakeholder conversations. About the Opportunity: Schedule: Monday to Friday Hours: 8:am to 4:30pm Setting: Remote Responsibilities: Leading end-to-end delivery of complex technical projects following SDLC and waterfall methodologies Managing scope, schedule, risks/issues, budget, communications, procurement, and change control Liaising with business and technical stakeholders and communicating effectively at all management levels Managing project activities using ServiceNow, M365, and project governance tools Preparing project reports, maintaining roadmaps, updating staffing/resource profiles, and forecasting budgets Leading IT infrastructure and facilities upgrade projects, sometimes simultaneously Driving vendor management, reviewing invoices, and overseeing deliverables Ensuring adoption of change through strong communication and stakeholder alignment Continuously improving delivery processes, project reporting, and team organization Qualifications: 7+ years of combined IT Project Management experience Proven track record delivering Waterfall projects and managing complex technical initiatives Experience navigating difficult conversations and aligning cross-functional teams Strong background in Project Delivery, Forecasting, and SDLC Governance Familiarity with ServiceNow and M365 Strong communication, stakeholder management, and leadership skills (courageous servant leadership mindset) Desired Skills: PMP or similar PM certifications Experience in the Financial industry Solid understanding of Security rigor and branch/campus technology implementations Background delivering Security Infrastructure-related technologies Experience with Azure DevOps

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain , are found in 51+ million homes, and 14 million+ people rely on the myQ app daily. This is a role within Chamberlain Group's (CG) Emerging Business Group within the Commercial Business Unit, designed to lead CG's go-to-market efforts for cutting-edge facility-focused software. A successful incumbent is responsible for (i) Developing and executing project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget (ii) Communicating with stakeholders to identify and resolve issues throughout implementation process (iii) Managing all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partnering with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions. Requires 7+ years of experience in a customer facing role and/or project management role and a minimum of a Bachelor's degree. Responsibilities • Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation • Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget • Communicate with stakeholders to identify and resolve issues throughout implementation process • Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions • Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics • Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability • Ensure all testing scenarios have been documented and have passed testing prior to solution go-live • Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success • Conduct training on the new software or system to users who will be impacted by the implementation • Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation • Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget • Communicate with stakeholders to identify and resolve issues throughout implementation process • Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions • Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics • Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability • Ensure all testing scenarios have been documented and have passed testing prior to solution go-live • Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success • Conduct training on the new software or system to users who will be impacted by the implementation • Conduct post-implementation audits to ensure that all changes have been implemented successfully and that the new product is being used effectively • Coach and mentor new members of the team to help get them productive as quickly as possible and reinforce CG's values and behaviors. • Use all tools and processes available and keep internal systems up to date to accurately reflect project statuses, progress, issues and target dates. • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. • Protect Chamberlain Group's reputation by keeping information confidential. • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. • Contribute to the team effort by accomplishing related results and participating on projects as needed. Minimum Qualifications • Bachelor's degree in related field • 7+ years in customer facing role and/or project management role • Experience with contract negotiations • Experience leading process improvement projects • Experience working with software • High sense of urgency • Strong sense of Customer Advocacy • Proven track record of successful project implementations • Excellent communication, presentation, and interpersonal skills • Ability to work independently and with a team to meet deadlines • Ability to recognize and articulate trends and insights across the customer Preferred Qualifications • Bachelor's degree in business (Supply Chain preferred), engineering (Industrial preferred), Master's Degree in related discipline • Lean Six Sigma Green Belt Certification • PMP certification • Experience in access control • Experience in facility management • Experience with WMS, YMS, TMS implementation #LI-JS1 #LI-Hybrid The pay range for this position is $127,387.00 - $217,326.50; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence **************************. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

The Role This role requires 60-75% Travel. The Manager, Edibles Implementation will be directly responsible for scaling and deploying processes for cannabis infused edible products. This position will work with our Product Development team to determine scaled procedures for newly validated innovations. Once the scaled process is validated, the Edibles Implementation team is responsible for scaling the process up in our various Manufacturing facilities. Responsibilities associated with the technical role include supporting the Product Development team, supporting sites for new product validation runs, troubleshooting processing issues, escalating issues, documenting process deviations, supporting sites to quickly remedy production issues while providing best practices guidance. Green Thumb is growing fast, and as our Manager, Edibles Implementation, you will be tasked with supporting the evolving demands of our fast-paced business. You must have constant curiosity, a strong capability to train others, passion for our products and maintain a team first mentality. Responsibilities Technical Expertise: Extensive knowledge on edibles manufacturing processes, chemistry, and processing equipment. Stay up to date with the latest advancements in food processing technologies and best practices. Provide expert guidance to our manufacturing sites on food processing methods, equipment, and techniques to optimize production processes. Address and resolve technical issues, equipment malfunctions, and unexpected challenges in edibles processing. Process Improvement: Continuously assess and improve processing methods and operations for efficiency improvements, cost-effectiveness, and product quality. Recommend and implement process enhancements or automation where applicable. Instill optimized processes at manufacturing sites and challenge the status quo. Execute small batch experimentation to support all levels of formulation, scalability, automation, and national processing deviations. Training and Education: Provide training and guidance to production team on new product SOP's, best practices, safety protocols, and equipment operation. Create and deliver educational materials and refresher workshops as needed. Develop and transfer all pertinent documentation for a vertical, reliable and sustainable technical transfer for any new process. Team Management and Development Recruit, mentor, and manage other professionals responsible for supporting our production sites. Foster a collaborative and innovative work environment, encouraging cross-functional collaboration with other departments, including operations, quality assurance, and supply chain, to bring new products to market successfully. Set clear performance expectations, conduct regular performance reviews, and provide constructive feedback to ensure constant growth of our GTI team members. Documentation and Reporting: Maintain accurate records of production processes, quality control, and necessary safety measures/PPE required. Assist with the development of batch production records templates, SOP's, work aids and site readiness documents for a successful product launch. Prepare reports for management and regulatory authorities as required. Support product specification development and reviews as needed to maintain speed to market for new products. Food Safety, Quality and Compliance: Work with corporate quality team to ensure food processing operations meet all relevant regulatory and safety standards, such as FDA, USDA, and local health department guidelines. Develop and implement quality control protocols to maintain consistent product quality and safety. Identify and address any quality-related issues promptly and escalate to leadership with action plan. Aid compliance and accuracy involving product tracking, product security, and product creation. Safety & Compliance Be aware of hazards in the workspace. Retain and understand department specific training. Report safety incidents/ concerns and comply with follow-up actions. Be compliant with area safety requirements, state regulations and PPE requirements. Follow GMP, biosecurity, sanitation or other quality and compliance requirements. Perform record keeping accurately and completely as directed by a lead or supervisor. Maintain and calibrate tools, equipment and machinery as directed by a lead or supervisor. Report and escalate safety & quality concerns. Working Conditions While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions. Must be able to repetitively climb ladders and/or stairs and work from elevated platforms. Must be able to sit and/or stand for extended periods of time while maintaining focus. Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product. Must be able to work in an environment that is 85+ degrees and 70% humidity for extended periods. Ability to work in a fast-paced, changing, and challenging environment. Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). Qualifications Associate or bachelor's degree preferred in related STEM discipline such as chemistry, biology or physics. Extensive hands-on experience in food processing, preferably in various product categories. In-depth knowledge of food safety regulations and industry standards. The ability to travel 50-75% of the time and many times with short notice. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively in cross-functional teams. Strong organizational and project management skills. Ability to plan, design experiments, and problem solve. Effective time-management skills and ability to multi-task Capability of troubleshooting, fixing, and services a wide range of equipment and software without assistance. Excellent verbal and written communication skills with coworkers and management. Understanding & adhering to applicable federal, state and local laws and regulations as they pertain to the industry, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures. Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry Must possess valid driver's license Must be a minimum of 21 years of age Must be approved by state badging agency to work in cannabis industry The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range$110,000-$140,000 USD

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Software Engineering Job Qualifications: Skills: Amazon Web Services (AWS), CMMI for Development, Copado (Platform), Salesforce (Software), Snowflake (Platform) Certifications: None Experience: 10 + years of related experience US Citizenship Required: No Job Description: At GDIT we build cutting-edge applications that help the end user accomplish their mission. We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you'll be a meaningful part of improving how agencies operate. Our work depends on Salesforce/AWS Implementation Manager joining our team remotely to support Centers for Medicare & Medicaid Services (CMS). Work visa sponsorship will not be provided for this role. As a Salesforce/AWS Implementation Manager supporting CMS, you will lead a team of talented DevOps engineers while overseeing the configuration integrity of all enterprise applications, including Salesforce, AWS, Snowflake, Tableau, and our Copado DevOps platform. You will leverage industry best practices, including the Capability Maturity Model Integration (CMMI) framework, to drive efficiency, compliance, and velocity while maturing our practices toward DevSecOps. In this role, a typical day will include: Defining and executing the enterprise DevOps and Configuration Management (CM) roadmap, leveraging industry frameworks such as CMMI to establish process definitions, measurements, and continuous improvement standards. Leading, managing, and mentoring a team of DevOps engineers, fostering a high-performance culture aligned with best practices for process maturity and ownership. Defining and implementing a unified CM strategy leveraging GIT that standardizes practices across multiple, distinct platforms (Salesforce, AWS, Snowflake, Tableau, etc.), ensuring the consistency and traceability required for regulatory compliance and CMMI Maturity levels. Designing, building, and optimizing robust, automated CI/CD pipelines using tools like Copado (for Salesforce), Jenkins and AWS CDK, integrating automation efforts across all application lifecycles. Driving the evolution of our current DevOps practices into a full DevSecOps model, integrating security automated testing, compliance checks, and vulnerability management throughout the entire CI/CD pipeline and infrastructure lifecycle. Overseeing the configuration integrity of all application environments (Dev, Test, Prod), managing metadata and data integrity for enterprise platforms and ensuring effective and efficient change management processes across methodologies (SAFe Agile). Implementing rigorous auditing processes and controls to ensure all platform configurations adhere to internal policies, security standards, and regulatory requirements {e.g. CMMI compliance} and ensuring that all corrective actions are tracked to closure. Producing and providing input into program-level reports, metrics, and dashboards for CMMI Compliance, offering key CM measurement data to program management in accordance with established plans for data-driven decision-making. WHAT YOU'LL NEED: Bachelor's degree and 10+ years' experience in configuration management for a software development organization. 5+ years of experience as a Release Manager, including Salesforce, in an enterprise-level environment. Expert with CMMI (specifically CMMI-DEV ML-3) process & framework. Expert understanding of configuration challenges and deployment strategies for enterprise SaaS/cloud platforms including Salesforce, AWS, and Snowflake. Strong understanding of metadata component types (custom fields, flows, Apex) within Salesforce. Expertise with branching strategies, version control (Git), pipeline automation, and orchestration using tools like Copado, Jenkins, AWS CDK, GitHub. Experience with Continuous Development/Deployment/Integration (CI/CD/I) design and best practices, and excellent knowledge in code deployment version conflict resolution. Experience working with JIRA and Confluence. Experience with Agile methodologies and frameworks such as, but not limited to: SAFe, Scrum, Kanban. Experience leading and/or managing a remote distributed team. Candidate must be able to obtain Public Trust clearance. Candidate must have lived in the United States at least three (3) out of the last five (5) years. PREFERRED QUALIFICATIONS: Experience implementing complex Salesforce DevOps pipelines with Copado or similar tools. CMMI Associate Certification or higher. Active Salesforce, AWS, and/or Copado certifications Certified SAFe Agilist, SAFe Practitioner or other Agile certification Experience integrating security best practices and compliance scanning into the CI/CD pipeline (DevSecOps). Hands-on experience with configuration management practices specific to data warehousing such and/or Business Intelligence tools such as Tableau Healthcare Service Industry or Center for Medicare and Medicaid Services (CMS) experience Ability to manage time effectively, to work under time pressure, to meet schedules and deadlines, to multi-task, to plan, organize and prioritize work assignments and pay close attention to detail. GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you'll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation. The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

What we're doing:Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review. We're here to change it. Vesta is the next-generation system of record to power the multi-trillion mortgage market. We believe that we are overdue for a core transformation - that in order to build a fully automated process and fully digital customer journeys, lenders will have to adopt a system of record platform that is modern, open, and orchestrated by best-in-class software workflows. Who we are:Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open and automated origination experience, benefiting financial institutions and their customers. And, we're not alone. We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures. We believe that our team is our greatest competitive advantage and take pride in having a team of exceptional humans. As a team, we value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to be part of building the infrastructure that will power the future of the finance industry, we would love to hear from you! Who you are:You're looking to join an early-stage team to build something BIG and industry changing. You love coming up with creative solutions to complex problems, working with customers to understand their goals and needs, and managing large scale, enterprise-level projects. You are deeply customer focused, empathetic, and comfortable advocating for both the needs of the customer as well as the needs of the company. You aren't intimidated about saying no when necessary to get to the right outcome. You have experience navigating large scale projects that touch a wide variety of executive, business, and technical stakeholders, as well as experience juggling several different workstreams at a time. You understand how software is deployed within mature enterprise organizations and you marry that with tight project planning and actioning. You're a company builder and team player - you're excited to shape and grow the product alongside the culture and operating rhythm of the company. About the role: As an early implementation manager at Vesta, you'll work closely with the team to: lead end to end implementation projects with our clients, from sales handoff through user testing and post-go-live, managing multiple stakeholders and critical timelines, all while ensuring we set the foundation for our customers ongoing success. become a Vesta product expert, understanding the nuances of how our product supports our customer's wide ranging needs, overseeing the configuration and customization of the LOS, and acting as a solutions consultant throughout the implementation lifecycle. collaborate with cross-functional teams, in particular sales, product, design, and engineering, to ensure we deliver the right expectations, solutions, and development velocity for our clients. develop and maintain project documentation, such as project plans, status reports, etc, to help internal and external teams assess progress, next steps, and to help mitigate potential risks and issues. build strong relationships with our customer stakeholders, acting as a trusted advisor and single point of contact for all implementation related work. Note: We don't expect you to come in understanding every nuance of the mortgage industry. However, being successful in this role will require a high degree of curiosity and willingness to understand the mortgage ecosystem.Benefits and Perks Robust medical, vision, & dental coverage (~100% of employee premiums are covered) 401(K) plan offering Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!) Remote-first culture with a hub in San Francisco Generous Work-From-Anywhere & Wellness Benefits Monthly Doordash benefits Open & encouraged flexible time off Company offsites to get to know the team! Our cash compensation amount for this role is targeted at $130,000 - $170,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.

At Sirona Medical, we're building software that enables physicians to work as fast as they can think. Each year in the U.S., billions of patient images are captured-and nearly all of them are reviewed and diagnosed by radiologists. These specialists are the central hub of diagnostic medicine: over 80% of all healthcare data flows through radiology IT systems. Yet despite their pivotal role, radiologists are overburdened by outdated, fragmented software which limits their efficiency and ultimately the quality and efficiency of care that health systems can provide patients. That's where Sirona comes in. We're a San Francisco-based, cloud-native software company with employees around the world. Our deep understanding of both the practice and business of radiology has allowed us to build RadOS-a unified, AI-powered operating system powering the entire radiology workflows. How Sirona Solves the Problem Sirona is uniquely positioned to transform the way radiology is practiced. We're delivering the organizational shift that both individual radiologists and entire practices urgently need: A unified, intuitive, and platform-agnostic solution A streamlined workspace that makes every part of the radiologist's workflow faster and easier The freedom to read from anywhere, for anyone By cutting clicks, optimizing diagnostic time, and unlocking efficiencies that extend far beyond the reading room into all care settings, Sirona empowers radiologists-and in doing so, we help the entire healthcare system move faster, smarter, and with greater impact on patient outcomes. For more information, please visit ******************************** Sirona Medical is seeking an Implementation Manager who will play a pivotal role in orchestrating customer success by driving the seamless execution and implementation of our innovative radiology solutions for our valued clients. In this integral position, your creative mindset and adaptability will be paramount as you collaborate closely with clients and internal stakeholders to craft and tailor solutions that not only meet but exceed customer expectations. This role can be remote working out of the United States. Key Responsibilities: Serve as the main point of contact for the successful implementation of our radiology solutions in practices of all sizes, guiding the process from contract execution to Go Live and stabilization Develop and execute strategic project plans that serve as not just milestones but gateways to client satisfaction and enduring partnerships Collaborate effectively with cross-functional teams, including Sales, Product Development, Customer Support, and Integrations, to ensure a seamless integration process and uphold client satisfaction Anticipate and adeptly navigate potential project risks, proactively identifying challenges and presenting creative solutions Conduct regular status meetings with clients and internal teams, providing clear and concise updates on project progress Establish and nurture strong relationships with key client stakeholders, serving as the primary point of contact throughout the implementation process Coordinate the product release process as it pertains to client stakeholders, ensuring timely and high-quality solution releases that meet end users' needs Key Qualifications: An in-depth understanding of the radiology field and a keen awareness of the unique challenges associated with implementing technology solutions in this domain A proven track record of successfully managing PACS implementations (5+ years) and other large-scale projects Extensive experience in stakeholder management, with the ability to navigate and influence at all levels (executive, end user, etc.) Strong problem-solving skills, with the capacity to think strategically and make data-driven decisions Preferred Qualifications: PMP certification Previous experience with PACS implementations is highly preferred Previous experience in a startup or fast-paced environment is highly preferred Note: As a startup, this role may require additional responsibilities and flexibility beyond the scope outlined above. Adaptability and a willingness to embrace new challenges are key attributes for success in this position. Working Conditions: Travel required, up to 50% certain months, based on customer onboarding activity Remote work is acceptable for the right candidate. Benefits: Stock Options Medical, dental, vision insurance Life insurance Maternity and Paternity Leave 401K matching Apple equipment Sponsorship for conferences, continuing education, etc Dynamic role-technological innovation is at the core of our business Growth and learning opportunities from a startup environment include working closely with an international team of scientists, engineers, platform architects, programmers and professionals The annual US base salary range for this full-time position is $110,000 - $135,000 + equity + benefits. Pay scale is flexible depending on experience. Within the range, individual pay is determined by work location and additional factors, including job-related skills, competencies, experience, relevant education and training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role Cedar's Delivery team is responsible for the end-to-end implementation of Cedar's product suite. Implementations are a critical part of Cedar's client lifecycle - the process by which prospects become live clients, and contracted ARR becomes actualized ARR - and can be divided into four major implementation phases: Sell: advising the client during the late stages of a Cedar sale on the overall structure of a Cedar implementation and key design decisions, guided by Cedar best practices Solution: architecting a client-tailored implementation plan that surfaces key decisions and risks early on to ensure a smooth process and timely product go-live Ship: flawlessly executing on the implementation plan in partnership with client leaders, client operators, and Cedar's Client Growth team, leveraging our playbooks and best practices to get the product live in a smooth and timely manner Scale: monitoring the overall stability of Cedar's product performance after product go-live, resolving support requests, and thoughtfully transitioning the client to steady state We are seeking an Implementation Director to lead our largest, most strategic implementations within the third stage (Ship) of each client's Cedar implementation journey. In this role, you will leverage your deep healthcare implementation experience and advanced executive communication, consensus-building, and risk mitigation skills to independently deliver high-quality, complex technical implementations. Internally, you will serve as a strategic thought partner with Delivery team leadership and go-to-market teams on playbook strategy and implementation asset development, investing deeply in optimizing our processes, coaching others and scaling our team. This is an individual contributor role and will report into one of Cedar's Delivery Group Leads. Responsibilities Accountable for the overall success of Cedar implementation for Cedar's large, strategic clients Lead all aspects of development and execution of implementation project plans to ensure on time, on budget, quality delivery; able to execute independently with limited direction and oversight Act as a strategic thought partner/senior liaison between Delivery, go-to-market and product teams in designing, building and deploying creative product solutions to meet client requirements and strategic goals Work autonomously and creatively in navigating and overcoming obstacles, removing barriers to success for others Form strong and productive working relationships with client counterparts at all levels (operators to executives), driving all workstreams and vendors to achieving mutual goals Build exceptional partnerships with Cedar Solution Design Leads, Client Growth Leads, Implementation Managers, Solution Architects, and Solution Engineers to execute Cedar's most complex implementations Coach and mentor Cedar Implementation Managers to manage additional complexity, leading by example through our most ambiguous and challenging situations Actively build and refine tools and processes to improve Cedar implementations that measurably scale the Delivery team Create strong feedback loops and serve as the voice of the customer to internal stakeholders to inform improvements to Cedar's platform and delivery approach Exemplify Cedar's values of focusing on our vision, using good judgment, applying a growth mindset, and rejecting mediocrity Required Skills & Experience Experience in a client-facing senior project management, consulting or operations role (or equivalent) within healthcare technology implementations Experience working with large hospital systems and/or payers required; Patient Access and/or Revenue Cycle Management and/or EHR implementation expertise required Able to prioritize effectively across complex, interdependent workstreams to achieve deadlines Exceptional communications skills; able to succinctly articulate status and risks to executive stakeholders Demonstrated collaborative, consultative approach to building lifelong relationships with client executive leaders; advanced ability to maintain trust and rapport, especially during times of conflict or disagreement Creative and resilient problem-solver; able to proactively anticipate and mitigate risks independently and coach others to do the same Strong analytical skills a plus; fluency in, for example, Excel, Looker, Tableau, Salesforce, Smartsheets, etc. Intellectual curiosity; consistent desire to innovate and improve Inspires others to achieve company and individual goals Compensation Range and Benefits Salary Range*: $157,250 - $185,000 This role is also equity eligible This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-REMOTE What do we offer to the ideal candidate? A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

The Opportunity Brightflag is a leading AI-powered Legal Matter Management and E-Billing software as a service application. We're committed to delivering a differentiated product while investing heavily in customer success. Our Customer Success and Implementation teams help our customers' legal departments create efficiencies and drive significant business value. We're seeking an experienced Implementation Manager (IM) passionate about managing enterprise software projects and leveraging product expertise to set customers up for success. As an IM, you'll lead Brightflag customer implementations, working closely with Customer Success Managers (CSMs), Sales, and Product. You'll manage tasks like understanding customer needs, data migration, system integration, and user training. Strong communication, organization, and project management skills are essential to manage multiple complex projects simultaneously. What You Will Be Doing * Manage customer implementations of varying complexity, which includes responsibility for getting our customers live on Brightflag, on time, and in line with their expectations. * Oversee multiple implementations simultaneously, managing priorities, risks, and escalations while adhering to project timelines and plans. * Serve as a trusted advisor by collaborating closely with customers to understand their business and technical requirements in order to set them up for long term success. * Optimally configure the Brightflag platform according to project scope and customer requirements. * Develop a data migration strategy and coordinate with internal resources to ensure its successful execution * Collaborate with our Product and Engineering teams on customer feature requests and integrations with other systems in the customers' tech stacks. * Collaborate with the assigned Customer Success Manager to identify the key factors for a successful implementation * Foster long-term customer success by ensuring their needs are not only met during implementation but also aligned for continued growth and satisfaction. Skills & Experience * 4+ years of hands-on experience in a customer-facing implementation role at a B2B SaaS company. * Expertise in project planning and risk management for multiple simultaneous projects. * Experience not just as a project manager, but also as a product expert and consultant. * Familiarity with waterfall and agile (Scrum) methodologies * Understanding of data ETL, migration tasks, and software/web technologies * Excellent communication, presentation, and customer-facing skills * Strong time management, organization, and multitasking abilities * Proficient in Microsoft Office, Smartsheet, Jira, and similar tools * Deadline-driven, self-motivated, and adaptable to remote work environments The following are a bonus! * PMP or CAPM certification * Domain knowledge or expertise in legal management / legal operations Life @ Brightflag We're growing fast and so is the experience we can offer you: * A huge opportunity to make a real impact, to shape what we do and where we are going. * The exposure and challenge you need to learn, grow and progress your career in a high growth environment. * Complex technical and business problems to solve and the trust and autonomy you need to go and solve them. * A sound, helpful team, in a friendly, values-driven and inclusive environment. * Competitive salary of $110,000 - $120,000 (Experience & Geo Dependent). * 401(k) plan with company match. * Comprehensive health insurance. * Fully flexible work location and work patterns so you can balance life at home with life at work - come to the office, work at home… or enjoy a blend of both at your discretion. We are a diverse and inclusive bunch of people. We welcome diverse perspectives and people who make every day count and strive for constant improvement. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. Location & Eligibility This role offers a flexible work location across the USA. Whether that be in the office, remote from anywhere in the USA, or a mix of office/remote work in the USA, you choose what works best for your lifestyle. Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship/ self sponsorship for this role. About Brightflag Hi, we're Brightflag, the AI-powered, enterprise legal management platform that helps corporate legal departments operate with greater clarity, efficiency, and control. Powered by our patented AI, which was developed with over 100,000 hours of legal and engineering expertise, and supported by our best-in-class Customer Success teams, Brightflag enables in-house legal teams to streamline operations, manage matters and spend, and collaborate more effectively with outside counsel. Today, Brightflag is trusted by leading global organizations and forms part of the Legal & Regulatory division of Wolters Kluwer, a global provider of professional information, software solutions, and services. You can learn more about Brightflag here.

The Onboarding & Implementation Manager is key driver of customer success, overseeing the complete onboarding lifecycle for new and expanding clients. This role ensures seamless integration into Future Tech's ecosystem through structured coordination, transparent communication, and operational precision. By managing account setup, service configuration, and cross-departmental alignment, the Manager enables scalable global service delivery and an exceptional customer experience. Beyond day-one execution, this role partners closely with Quality Assurance (QA) to address Operational Audit findings and drive continuous improvement initiatives. The Manager proactively identifies recurring bottlenecks, process inefficiencies, and customer pain points, implementing corrective actions to enhance scalability and customer satisfaction. They also ensure that all process documentation remains current and reflective of evolving best practices, reinforcing Future Tech's commitment to operational excellence and a best-in-class customer experience. This is a U.S.-based remote position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Key Responsibilities Customer Onboarding & Implementation Management Lead and manage the full lifecycle of the customer onboarding process through go-live. Ensure customers have a clear understanding of Future Tech's onboarding milestones, deliverables, and service expectations. Coordinate internal readiness activities: Account Creation Customer Portal Hardware Ordering / Procurement (A Stock) B Stock Processing (“Get a Computer,” “Return Equipment,” “Refresh”) Warehouse Processing / Services Configuration Services (Asset Tagging, Imaging, Software Installations, etc.) Reporting (Service Levels, KPIs, ASN, Invoicing, etc.) Serve as the primary point of contact for onboarding-related inquiries and updates. Cross-Functional Collaboration Partner with Global Supply Chain and Purchasing to ensure products, pricing, and service offerings are properly configured and globally aligned. Collaborate closely with Sales, IT, Finance, and Operations to confirm all customer requirements are documented, validated, and delivered. Facilitate communication and coordination between internal departments, vendors, and customer stakeholders to maintain full transparency throughout the onboarding process. Customer Experience & Success Design and execute an onboarding journey that provides a positive and consistent customer experience across all engagements. Proactively identify and address potential roadblocks to ensure timelines and service quality standards are met. Collect customer feedback post-onboarding to identify opportunities for continuous improvement and customer satisfaction. Documentation & Reporting Develop and maintain onboarding documentation, including customer setup guides, process workflows, and operational readiness checklists. Prepare and maintain implementation documents, including technical specifications, and work instructions. Provide regular status reports, risk assessments, and performance summaries to senior leadership and customer stakeholders. Track and report onboarding metrics (time-to-launch, error rate, customer satisfaction) to measure process efficiency. Risk Management & Compliance Identify and mitigate potential onboarding risks, including data, compliance, and logistical challenges. Ensure all onboarding activities comply with internal policies, customer agreements, and applicable regulations. Continuous Improvement Lead debriefing sessions with internal teams and customers to capture lessons learned and process enhancements. Contribute to developing scalable onboarding methodologies and tools for future customers. Qualifications and Skills Education: Bachelor's degree in Information Technology, Business Administration, Supply Chain, or a related field. Certifications in ITIL, Customer Success Management, Project Management or Process Improvement are a plus. Experience: 3-5 years of experience in customer onboarding, implementation, or service transition within a technology or hardware reseller environment. Strong background in cross-functional coordination (Sales, Procurement, IT, Supply Chain). Experience managing customer-facing initiatives and ensuring service delivery excellence. Skills: Customer Success Orientation: Proven ability to deliver exceptional onboarding experiences and build trust with customers. Organizational & Coordination: Strong ability to manage multiple implementations simultaneously with attention to detail. Vendor & Partner Collaboration: Skilled in coordinating with vendors, IT, accounting, purchasing, logistics, and supply chain teams to align deliverables. Communication: Excellent written and verbal communication skills, capable of translating technical information. Analytical & Problem-Solving: Able to identify bottlenecks, propose solutions, and optimize processes. Technical Skills: Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Experience with CRM or onboarding software (ServiceNow, etc.) preferred. Familiarity with IT systems, hardware, cloud solutions, and configuration services beneficial. Strong documentation skills with experience translating complex workflows into clear, structured SOPs and training materials. Soft Skills: Exceptional interpersonal and teamwork skills. Customer-first mindset with a focus on long-term relationship building. Adaptability to changing priorities and customer requirements. Strong initiative and accountability in driving results. Working Conditions Full-time position; occasional travel may be required for customer visits or cross-functional workshops. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Additional Information The Customer Onboarding & Implementation Manager will play a key role in shaping the first impression of Future Tech's services, ensuring new customers experience a seamless, efficient, and value-driven introduction to our organization. This role provides the opportunity to partner with a diverse global team and directly impact customer satisfaction and long-term retention. Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

ai Ola is a deep tech lab specializing in Conversational AI, Voice AI, and Speech Technologies. We develop advanced ASR (Automatic Speech Recognition) and TTS (Text-to-Speech) solutions that deliver over 95% accuracy in any language, accent, or environment. Our platform empowers enterprises to convert spoken workflows into structured, actionable data in real time. Clients include leaders in aviation, retail, healthcare, and manufacturing. Role Overview We are seeking a highly driven and detail-oriented Enterprise Implementation Manager to lead the delivery and long-term success of our largest enterprise accounts, including Fortune 500 companies. This role goes beyond coordination - it requires end-to-end accountability for client programs as well as hands-on technical ownership. You will manage onboarding, implementation, and adoption across multiple projects while also getting directly involved in account setup, workflow administration, and system configuration. The ideal candidate is not afraid to "get their hands dirty," quickly learning and mastering new tools, ensuring accuracy in setup, and independently executing technical tasks. This is a client-facing role that requires exceptional project management discipline, cross-functional leadership, technical acumen, and client-facing confidence. Requirements * B.A./B.Sc. in Business, Engineering, Computer Science, Industrial Engineering, or related field. * 3-5 years of experience in Program Management, Implementation, or Enterprise Delivery (preferably in B2B SaaS/AI)- a must * Proven ability to manage enterprise accounts end-to-end and own delivery outcomes- a must * Demonstrated technical aptitude: configuring workflows, administering accounts, and mastering new internal tools- nice to have * Strong project management skills with the ability to set timelines, enforce accountability, and deliver results. * Experience coordinating across global teams (including offshore). * Hands-on technical background (software development, solutions engineering, or technical support) is a strong plus. * Excellent communication and presentation skills, including with executive stakeholders. * Startup experience is nice to have - ability to work in ambiguous environments is important. * Remote work with monthly client visits. Success in this role is measured by client adoption, program expansion, and accuracy of implementation (low error rates in configuration/setup). Responsibilities Program Ownership * Own end-to-end delivery of enterprise programs, from onboarding through expansion. * Manage multiple workstreams and timelines, ensuring milestones are met and dependencies are managed. * Coordinate cross-functional collaboration with Product, R&D, and offshore teams. * Act as the accountable owner of program success, ensuring no gaps in execution while being highly detail oriented. Technical Setup * Configure client accounts, including user management, permissions, and workflow setup. * Operate ai Ola's internal tools and platforms, learning new features quickly and applying them independently. * Troubleshoot and resolve setup-related issues to prevent client-facing errors. * Collaborate with technical teams to ensure correct integrations and configurations. Client Management * Serve as the primary point of contact for enterprise clients, maintaining strong executive and operational relationships. * Provide proactive communication, reporting, and leadership across all active projects. * Ensure a reliable presence in client-facing meetings, leading with professionalism and accountability. Enablement & Adoption * Lead workshops, training sessions, and onboarding tailored to customer teams and use cases. * Guide clients in leveraging AI-driven workflows to achieve measurable results. * Deliver POCs, demos, and enablement sessions with technical precision. Internal Leadership * Represent the customer internally, surfacing needs and blockers to leadership. * Work closely with Product and Engineering to troubleshoot, prioritize features, and improve workflows. * Report on account health, adoption metrics, and ROI impact. Salary Range is between 110-140K annually.

PURPOSE: Implementation Manager is responsible for implementing client health care plans per client and regulatory specifications and projects related to benefits and claims activity. Provide analysis to correct and improve processes and problems that arise. The implementation manager position may also be called upon to implement new regulatory changes etc., that impact our business. RESPONSIBILITIES: Lead new employer, Union, and TPA implementation processes, including driving client, consultant/broker, and data partner meetings to gather and document requirements for internal and external teams. Gather Group benefit setup terms and effectively communicate to downstream entities for plan building Ensure operational and technology readiness for launch and obtain readiness signoff for all necessary stakeholders. Monitor launch activity to identify any potential issues and develop rapid response plans to implement solutions and remediation efforts Identify project risks and mitigation strategies and communicate to the appropriate stakeholders. Keep rework events for plan build events below 5% (as measured by both client event and situational event) Manage downstream entities, new group setup, and changes, to meet expected deadlines and client expectations for Medicare and Commercial Book of Business Identify issues that can increase risk of delay or failure per client's benefit requirements Communicate issues to appropriate personnel Adjust requirements to minimize risk or seek client adjustment through Account Management Log all new/change requests to manage deliverable dates Manage all signoffs by filing all documents to evidence the requirements and signoffs Manage Implementation for accuracy and timeliness: Document and maintain process that insures timely, authorized updates Provide documents for review by all key stakeholders Maintain Client signoff document Common document agreeable for Amwins and Envision with agreed upon definitions of all items Define implementation timeline to provide Sales and Acct Mgmt with expected timeframes for common scenarios Update internal documentation with new and terminating groups Update Optum with new and terminating groups Education/Experience: 3-5 years of experience in similar role or project management; Bachelor's degree, or combination of education and offsetting experience. Client facing experience a plus Skills & Qualifications: Broad understanding of health benefits plan setups, (copays, drug coverage, and accumulators). Demonstrated business analysis skills in the health care benefits industry. Must be a self-starter and possess the ability to solve issues independently and collaboratively. Goal oriented. Significant ingenuity and flexibility are expected. Reporting tools a strong plus. Demonstrates initiative to learn more and take on more challenges. Strong written and verbal communication skills required. Must possess ability to motivate people to accomplish goals with allotted resources. Excellent leadership, organization, and prioritization skills. Ability to effectively multi-task, independently prioritize work and meet deadlines. Strong attention to detail and accuracy. Excellent teamwork abilities, flexibility, diligence, and organization skills. Experience or knowledge of pharmacy benefit manager and Medicare Part D a strong plus.

Want to be a bswifter? At bswift we've been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. We're looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! ABOUT US bswift is a leading benefits administration company that specializes in providing tailored solutions for our clients. Our mission is to simplify the complex world of employee benefits and deliver exceptional service to our clients. We are looking for a talented and motivated individual to join our team as a Hypercare Implementation Manager. WHAT YOU'LL DO The Hypercare Implementation Manager is responsible for ensuring a seamless, high-quality transition from implementation to ongoing administration for new client installations on the bswift platform. This role manages cross-functional coordination, knowledge transfer, risk mitigation, and post-go-live operational support. The primary goal is to ensure operational excellence, complete and accurate handoff to ongoing teams, and exceptional client support during the final phase of the implementation lifecycle. WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions) Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Transition & Hypercare Oversight Serve as the owner of the transition process from implementation to ongoing administration, including go-live execution, events-in-transition, and post-go-live hypercare activities. Lead key internal meetings such as Transition to Ongoing kickoff sessions, knowledge-transfer and training sessions, and ongoing status meetings. Monitor client health post-go-live and partner with receiving teams to ensure timely resolution of issues throughout the hypercare period. Project Management & Governance Manage timelines, cross-team dependencies, and internal workflows across implementation teams, ongoing client services, the service center, and centers of excellence. Keep executive leadership informed of progress, risks, outstanding issues, and milestone achievement during transition and hypercare. Hold all internal stakeholder teams accountable for successful completion of key milestones and deliverables. Risk & Issue Management Proactively identify risks and issues; escalate appropriately to minimize impact to client experience or operational readiness. Communicate turnaround times and delivery expectations to maintain alignment across all involved teams. Documentation & Knowledge Transfer Ensure completion and acceptance of all required documentation by implementation teams, including: Ongoing processing guides Requirements documentation Demographic mappers Service center call guides & FAQs System test plans Confirm receiving teams are fully prepared and knowledgeable to support ongoing client operations. Continuous Improvement Create and maintain a structured feedback loop between ongoing administration, implementation, product, and sales teams to drive continuous improvement across future implementations. Stay current on industry trends and recommend enhancements to bswift's implementation and client service approach. WHAT YOU NEED TO SUCCEED (Required Education and Experience) Bachelor's degree in Business Administration or related field or equivalent experience Prior bswift system experience is required for this role 5+ years of experience in project management, implementation, or client relationship management (benefits administration strongly preferred) Excellent written and verbal communication skills with technical and non-technical team members Proven ability to build and maintain strong relationships with clients and internal stakeholders Strong analytical skills and problem-solving abilities Ability to work both independently and collaboratively High degree of organization, attention to detail, accuracy, and accountability Demonstrated ability to take initiative, offer resourceful solutions, and drive quality in a fast-paced environment Why Join bswift? At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member's unique contributions. Benefits of Working at bswift: Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family. Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles. Remote first, Office friendly environment! No time to commute? No problem! Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs. Professional Development: Opportunities for career growth, including training and access to resources to support your career progression. Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued. Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work. Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees. Specific benefit offerings vary by position and may be subject to change. Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description. In the spirit of pay transparency, we are excited to share the base salary range for this position is $90,000-$110,000, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package! At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work . We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right. bswift has been regularly named one of Chicago's Best and Brightest Companies to Work For , as well as one of the Nation's Best and Brightest Companies to Work For year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally. If you have what it takes to join our award-winning culture, we'd love to hear from you!

American farmers have made tremendous technology advancements through hardware improvements and investments in precision agriculture. However, when it comes to the back-office, most farms are decades behind, relying on spreadsheets, filing cabinets, and decades-old on-prem software to recruit, manage, and pay their workforce. Seso is addressing this problem by modernizing the back-office for the farm. Our mission is to build the premier platform for agribusiness to hire and manage their workforce and improve the lives of agricultural workers. We are addressing American farmers' biggest pain point - access to qualified labor - through a software-enabled labor solution that automates the H-2A visa. Our comprehensive HR platform streamlines and automates the hiring process for farms and seamlessly integrates their efforts across recruitment, onboarding, payroll, and insurance while providing workers access to financial services for the first time. Seso has raised over $60M from Tier I investors including Index, Founders Fund, and Mary Meeker at Bond, and has been recognized with awards including Forbes Rising Stars and Andreessen Horowitz's American Dynamism 50. Seso is transforming how agriculture employers hire, pay, and support their workforce. Our platform streamlines recruiting, onboarding, payroll, and compliance - empowering farmers and farmworkers alike. We're growing fast and looking for a dedicated Enterprise Payroll Implementation Manager/Solutions Architect who will help design, build, and scale our enterprise payroll onboarding experience. You'll own the process of bringing large enterprise customers onto our payroll platform. You'll collaborate with product, engineering, and operations to create a seamless and scalable implementation experience while directly guiding customers through their first payroll runs. This is a unique opportunity for someone who loves both the technical and business side of enterprise implementation, a true builder who thrives in fast-moving, high-impact environments. What You'll Do: Lead the end-to-end enterprise payroll implementation process from data migration to tax setup Partner directly with enterprise customers to ensure a smooth and successful launch Collaborate with cross-functional teams internally to improve the product and process Audit data accuracy and ensure compliance with all tax agencies Write the playbooks that scale future implementations and define Seso's best practices for the enterprise About You: 3+ years in enterprise payroll implementation, enterprise payroll systems or similar Implementation/Architect roles Experience managing large, complex client launches Strong ownership, organization, and problem-solving skills Ability to communicate effectively across business and technical teams Excitement to build something from the ground up in a fast-growing startup Bonus points for experience with agriculture payroll systems, or Spanish fluency Benefits Talented and fun teammates who don't take themselves too seriously Competitive salary and meaningful equity Excellent health, vision and dental insurance Flexible work schedule and unlimited vacation Budget and support for personal development Company holiday break Diversity is more than a commitment at Seso, it is the foundation of what we do. We pride ourselves on building the premier platform that serves agribusiness and improves the lives of agricultural workers. We believe in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin and all the other fascinating characteristics that make us all feel welcome.

Our Commitment to Our Team At Pipe17, our values aren't just words on a wall. They're how we operate every day. We are a high-performance team built around ownership, integrity, and a strong bias for action. We set bold goals, hold ourselves accountable, and move fast to solve customer problems. Every team member owns their decisions and drives outcomes. No one waits for permission. We operate with urgency, but not recklessly. We focus on what matters most, take initiative, and course-correct quickly when needed. We value people who speak up, follow through, and take pride in their work. Teamwork is at our core. We win together, support each other, and celebrate our shared victories. Collaboration across functions is a daily practice, not just something we talk about. We learn from each other, improve constantly, and rally around our mission: unify commerce after the buy button. We act with integrity. We do what's right, even when it's hard. That's how we build trust with each other, our customers, and our partners.If these values resonate with how you like to work, you'll fit right in. Order Network eXchange (onX) Implementation Manager Department: Professional Services / Implementation Reports To: VP of Customer Success Pipe17 is seeking a highly technical Implementation Manager to lead customer integration, adoption and implementation of the Order Network eXchange (onX); a new agentic commerce interoperability standard. This is a hands-on role at the intersection of AI, commerce technology, connectivity, and post-purchase operations. You'll be responsible for helping customers and partners implement the Order Network eXchange (onX) standard to modernize their order, inventory, and fulfillment data flows across systems such as OMS, ERP, WMS, and 3PL platforms. You'll also work closely with product, engineering and partner teams to define best practices for onX, Model Context Protocol (MCP) and API-based orchestration and real-time data exchange between connected commerce systems. What You'll Do Lead customer implementations of integration, inventory, and order management frameworks, including early Order Network eXchange (onX) implementations. Translate complex order workflows across OMS, ERP, and fulfillment systems into scalable automation models. Develop Pipe17's Order Network eXchange reference implementation including: templates, and reference architectures for modern commerce MCP, API and event-based data flows. Partner with solution engineers and product teams to optimize onX deployment, testing, and validation. Create onX onboarding guides, integration documentation, and technical enablement materials for customers and partners. Support pre-sales conversations by advising brands and 3PLs on connectivity and implementation strategies. What You'll Bring 5+ years of experience in commerce integration, OMS/WMS/ERP connectivity, or API-driven implementations. Strong technical understanding of modern commerce infrastructure and integration patterns (MCP, REST APIs, webhooks, EDI, event streaming, etc.). Experience with platforms like Shopify, NetSuite, Manhattan, IBM Sterling, Exceptional communication skills and the ability to translate technical detail into business outcomes. Curiosity, agility, and the drive to build something foundational in a fast-moving industry. Compensation (US FTE) Competitive salary Great healthcare + dental + vision coverage Retirement plan Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need. Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation About Us Pipe17 is a venture-funded software company headquartered in Seattle, WA with a significant presence in the San Francisco Bay Area. We provide an AI-native OrderOps platform that makes commerce operations effortless for brands and 3PLs. Pipe17 connects sales channels, marketplaces, ERPs, WMS, and trading partners through one integration, automates order and inventory flows, and delivers real-time visibility so operations stay proactive - not reactive. With Pipe17, companies scale omnichannel, onboard faster, protect margins, and reduce operational costs - all while serving customers better. Pipe17 sells directly to merchants and 3PLs and through a growing ecosystem of technology and services partners. The company is backed by GLP Capital Partners, a leading investor in ecommerce logistics. Pipe17 recently announced its Series A funding to accelerate growth and category leadership. You can read more here.

Make a difference. Be happy. Grow your career. The Role The Director, Workday Implementation - Advisory Services is responsible for directing, planning, and developing advisory solutions projects at Nordic. They will maintain responsibilities for solution development, sales enablement, solution team management, and delivery oversight relating to assigned projects. The Director, Workday Implementation - Advisory Services ensures the success of projects, serving as the key business line liaison to both clients and consultants, monitoring the progress of the project, providing oversight, education and guidance, and performing client-facing work as needed. Key Responsibilities The Director, Workday Implementation - Advisory Services will have the following key responsibilities which include, but are not limited to: Managing, mentoring and developing solutions team staff; making solution-specific hiring decisions as solution and Nordic growth dictates Partner with Advisory Services leadership to support the overall performance of the service line; support service line vision and initiatives, establish goals, and report achievement progress Oversee and participate in ensuring project success, including building strong client and consultant relationships, completing regular client and consultant check-ins, reviewing status reports, providing recommendations and best practices, and identifying and mitigation project risks Act as point of escalation for project team and client; perform services directly for clients as necessary Support pre-sales scoping and solution design activities in close partnership with internal sales and solutions teams, including the creation of customized sales presentations, messaging and content Serve as a thought leader for the service line, creating webcasts, podcasts, white papers, and blog posts to educate prospective and existing clients Research healthcare ERP-related topics and continued learning by attending seminars, tradeshows, and other pertinent events to help grow the business, and ensuring new learnings are incorporated into standard methodology and strategy Stay abreast of the latest technology, regulations, and news relating to healthcare ERP, continuously evaluating market for opportunities that supersede competitors' products Oversee solution development, creation, and refining, ensuring the strength of product offerings Engage with Workday as a vendor/partner to maintain and educate others at Nordic on updates to methodologies, product changes and best practices Educate clients and consultants on Advisory Solutions offerings including teaching internal Nordic classes Work on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, directed, assigned, or requested Nordic ERP Workday and Additional Vendor Program Management Working with the Project Management Team and Practice Leadership, help to own the success of the Workday vendor partnership Analyze data to identify staffing needs. Ensure procedures, methodologies, and enablement are in place to support quality service delivery. Create revise, review, and approve SOPs based upon vendor. Conduct internal audits and other quality assurance activities. Monitor client progress, address issues, and implement appropriate corrective actions. Document and report service quality and project financial metrics. Provide communication, high level training and information to stakeholders regarding new vendors and related technology. Skills and Experience Bachelor's degree in related field, post graduate degree strongly preferred 10+ years' related experience including 5 years management capacity Experience implementing Workday products with healthcare systems preferred Workday certification(s) preferred Experience leading service-oriented teams, scaling appropriately to successfully manage growth required Able to positively influence and engage consultants and clients, generating interest and enthusiasm for the service line Solution-oriented; skilled in grasping the essentials in complex situations, anticipating client needs, and conceptualizing both problems and solutions Strong customer service attitude and skillset Strong understanding of ERP software and ERP software implementation services required Proven ability in time management with strong attention to detail Experienced in talking comfortably with individuals at all levels of an organization in groups or individually and with C-suite and senior leadership Demonstrated ability to work independently and collaboratively Must demonstrate and embody Nordic's maxims Proficient with Microsoft Office products and other collaboration tools, including virtual meeting and cloud technologies Demonstrated ability to work under pressure and within time constraints Additional Details Work may be performed remotely or onsite in a professional office environment, healthcare, or other industry-specific facility. Travel up to 50% of the time, or as Nordic ERP or client needs dictate, notice provided. Work schedule will vary based on Nordic ERP or client needs, and may include weekdays, weekends, holidays, after-hours, on-call, or long hours. #LI-MF1 Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

We're building the AI-powered future of maintenance. UpKeep is on a mission to reinvent how the physical world runs-starting with the frontline teams who maintain it. We're the creators of the world's first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency. What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies-including Shell, Yamaha, Unilever, and Marriott-run on UpKeep to modernize their asset operations. We're leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge. Why join us: Own the AI-first transformation of an entire industry. Every feature we ship leverages AI-from predictive work orders to sensor-driven automations. You're not just iterating-you're pioneering how data reshapes physical operations. Real traction, real scale. Recognized as Gartner's #1 Facility Management solution and G2's top-rated CMMS, we've earned market leadership through product, not puff. A company where builders thrive. We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy. Global team, local energy. With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ-where certain roles and leadership converge for rapid innovation. Equity and upside, not just a paycheck. Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth. If you're driven by impact, energized by AI, and hungry to transform a legacy industry-we're hiring! POSITION SUMMARY The Implementation Manager is responsible for guiding new customers through a high-quality onboarding experience that sets them up for long-term success with UpKeep. This role combines project management, technical configuration, and consultative coaching to ensure each customer deploys UpKeep using proven best practices. Implementation Managers are a frontline driver of retention, value adoption, and customer satisfaction. They play a critical role in helping customers modernize their maintenance operations and unlock the power of UpKeep's AI Intelligence Suite. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Work with new and current customers to configure and deploy their UpKeep account to meet their specific business needs. Serve as an UpKeep and Implementation subject matter expert by acting as the key Project Manager ensuring accurate completion of onboarding tasks. Manage implementation end to end as the key driver responsible for the success of the project. Act as the frontline of retention by establishing a strong foundation for each customer, ensuring best-practice setup, deployment discipline, and early value realization that reduces churn risk. Serve as a catalyst for operational transformation by assessing customer workflows and applying UpKeep's AI Intelligence Suite to automate manual effort, improve efficiency, and elevate their maintenance strategy. Understand and use project management concepts including scope management, time management, and issue management. Facilitate remote and on-site training programs, with travel up to 20%. Provide an excellent customer experience through high-quality communication and interactions. Assist customers with mapping and migrating data into UpKeep using AI tools and best practices. Support integrations between UpKeep and other systems. Work closely with cross-functional teams to ensure successful deployment. Establish and maintain relationships with executive sponsors, stakeholders, and project team members. Identify areas for improvement in the product and implementation process. Advocate for customer needs cross-departmentally. Document lessons learned and recommended process improvements. EXPERIENCE Bachelor's Degree a plus in business, communications, or similar field 4+ years experience in customer facing role; SaaS Implementations experience preferred Proven project management skills, and the ability to synthesize complex requirements into deliverables. Experience with using Salesforce KNOWLEDGE Self-starter that thrives in fast-paced environments with the demonstrated capacity to lead, motivate and work well with others Outstanding analytical, problem-solving, organization, prioritization and multitasking skills Excellent in-person and web presentations skills Strong written and verbal communication skills Proven business acumen Maintain project plan and other project documents Must be assertive, receptive to input, skillful at managing relationships (personable, persuasive) Experience with Cloud & SaaS domain knowledge Quickly synthesize discussions and conversations into detailed meeting notes Detail oriented, organized, and can quickly diagnose and fix implementation issues, while also looking for continuous improvement. Communication and relationship-building skills, as this role requires cross-functional collaboration with diverse stakeholders. Ability to set and communicate clear expectations Ability to work effectively and achieve results in ambiguous situations Independent, adaptable and can thrive in a fast-paced environment DESIRED BEHAVIORS Receptive to change - is flexible. Seeks and adopts improved approaches and processes. Initiates action - is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance. Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary. Technically proficient - able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs. Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn. Communicates ideas - respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives. Works collaboratively - shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work. Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values. Act as a good citizen of UpKeep. COMPENSATION This role will receive a competitive base salary + annual bonus + benefits + equity. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is $75,000 - $85,000 USD per year. Company History & Product: UpKeep started in a garage, where our founder Ryan taught himself to code and built the first mobile-first maintenance app. The idea was simple but powerful: put modern software in the hands of frontline technicians-and transform how maintenance gets done. Today, UpKeep is the leading cloud-native Asset Operations Management platform, serving over 4,000 businesses worldwide across manufacturing, utilities, healthcare, and beyond. Our Industrial IoT and AI-first software helps maintenance and facilities teams streamline work, predict failures, and act faster-with real-time insights and automation at their fingertips. We're building for the deskless workforce-the essential workers who keep our physical world running-and arming them with the tools they deserve. In a world re-shoring manufacturing, accelerating automation, and embracing AI at scale, we're riding the next macro wave-and leading the transformation of legacy maintenance into intelligent operations. Backed by $50 million from Insight Partners, Emergence Capital, Mucker, and Y Combinator, we're not just building software. We're defining a new category for the built world. Learn More! ************** **************/careers At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.

This position is responsible for executing Vertex's partners and alliances strategies through technology and processes, ensuring business application solutions continuously improve and remain aligned with organizational goals. Initiatives in this area focus on enhancing Vertex's partner ecosystem by delivering a differentiated, scalable, and innovative partner program and portal that supports business objectives and adapts to market trends. The Product Manager for the Vertex Partner Program, residing within IT, plays a pivotal role in shaping the strategy, experience, and incentives that drive the partner ecosystem. This leader collaborates across business, technology, and partner teams to deliver high-quality solutions through cross-functional partnership and effective program execution. This individual works closely with cross-functional teams-including Business Product Owners, other IT Product Managers, Enterprise and Solution Architects, Compliance, development and support teams, and various stakeholders-to accomplish objectives and deliver high-quality solutions. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Product Strategy, Roadmap and Continuous Product Enhancement: Creates or develops understanding of business application strategy and roadmap for their product area, ensuring alignment with Vertex priorities and objectives, working closely with business product owners in a cross-functional manner, Enterprise Architecture, and Compliance. Works with business product owners to prioritize requested product features, enhancements, and projects, for their product area as part of Project and/or Program Increment planning. Stays informed of industry trends and directions, Vertex strategy, new features being delivered by our SaaS providers, and new technologies that may benefit Vertex in their area of responsibility. Attains and maintains requisite knowledge and skills to define and design effective solutions within our business application landscape, covering knowledge in our core applications of Salesforce, Workday, Profisee, Integrations, as well as integrated applications that apply to their area of product responsibility. Contributes to the successful delivery of approved Programs, Projects, and Releases as specified in the IT Product Roadmap, including leading programs, projects and releases as deemed necessary. Product Discovery, Development and Lifecycle Methodology: Understands and applies methods and processes that support the end-to-end product development lifecycle from Intake and Discovery through Deployment and Support, in collaboration with the IT Operations, Support, and Platform teams. Collaborates with business stakeholders to drive creation of business cases for projects and ensures senior management is presented information necessary to make informed decisions. Works with the business product owners to define product requirements, user stories, design specifications and acceptance criteria, and to effectively manage the product backlog. Prepares and presents enhancements and project requests to the appropriate governing body (e.g., Change Control Board or Business Review Board), to support informed decision making by these groups. Works with development team to review requirements, provide clarification and guidance during implementation. Leads definition of test plans and scenarios and collaborates across IT and the business to define and execute test plans to ensure product quality. Supports production implementation of new products and features, including participation in knowledge transfer to the support team. Adopts agile methods and tools within the SAFe agile framework as implemented within Vertex. Stakeholder Collaboration and Adoption: Engages with key stakeholders, including business leaders and business product owners to gather and prioritize needs. Maintains open communication and fosters strong relationships with business stakeholders and IT colleagues to support effective collaboration in service to Vertex objectives and priorities. Drive the adoption of new products and features by supporting user training and change management efforts. Optimize Product Performance: Continuously monitors and evaluates performance and stability of our business application solutions, in partnership with the Operations and Support team, to identify areas of improvement. Regularly analyzes user feedback, usage data, and support and performance trends to identify opportunities and recommendations for product enhancement and optimization. In partnership with Enterprise Architecture and Business Product Owners, ensures that the business application portfolio for their product area is fit for purpose and rationalized to eliminate redundant or unneeded applications and functionality, to attain greater efficiency, reduce cost and unnecessary technical complexity. Optimize IT Performance: Provides input on or develops delivery processes, and procedures in coordination with other leaders to deliver improved service and greater cost efficiency. Provides input to forecasting, planning, and budgeting processes for their area of responsibility. Participates in other projects or duties as assigned. SUPERVISORY RESPONSIBILITIES: N/A KNOWLEDGE, SKILLS AND ABILITIES: Must have excellent business acumen and knowledge of IT processes and standards. Understands how to support Vertex business strategy through appropriately prioritizing, planning, and delivering on business application needs. Ability to elicit and gather clear requirements and work jointly with the business to document in specifications or user stories. Possesses clear communication skills both written and verbal and is comfortable facilitating effective meetings and presenting to various stakeholder audiences. Strong project management skills Strong analytical skills and passion for analyzing IT products and trends, and the ongoing evolution of application capabilities of Vertex' Saas applications. Proven ability to develop relationships across business and IT stakeholders as needed to accomplish objectives. Strong knowledge of the functionality of Salesforce, Workday, integrated business applications and integrations as applicable to area of responsibility, at a level sufficient to enable defining and designing effective, quality solutions to business needs. Proven ability to stay on task, overcome obstacles, meet deadlines and milestones, and deliver work by agreed upon dates. Demonstrated ability to drive results virtually with distributed global teams. Pursues continuous learning in areas critical to success in the job role, learning from subject matter experts, colleagues, and formal training. Collaborates across IT and business in a transparent way, exhibiting willingness to share information, and ability to connect people within and across teams. Knowledge of SAFe Agile framework and ways of working Proficiency in JIRA, Confluence, Smartsheet, Microsoft Office products, and other tools used to support analysis, create deliverables, and track status EDUCATION AND TRAINING: Bachelor's Degree in Information Systems, Computer Science, Finance, Business Administration or related field. Eight (8) plus years of experience in IT or business role responsible for application and product strategy, design and delivery Four (4) plus years of experience in business applications relevant to the Vertex application landscape (Salesforce, Workday, integrated business applications). Or equivalent combination of education and/or experience Other Qualifications The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners. • Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback. • Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule - better is the enemy of done. Don't spend hours when minutes are enough. • Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results. • Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes. • Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you're unsure, ask. Demonstrate unwavering support for decisions. COMMENTS: The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. Pay Transparency Statement: US Base Salary Range: $99,500.00 - $129,400.00 Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression. In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants. Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs. *In no case will your pay fall below applicable local minimum wage requirements .

Job Type: Full Time / Contract Work Authorization: No sponsorship The A.C.Coy company has an immediate opening for an IT Product Manager - External. Ideal candidates must have 3-5 years of experience supporting company external communication technology products (website and newsletter platform) for a global organization. Responsibilities Manage day to day operations and administration of global external communications products - Emphasis on coordinating customer requests and support activties (bug fixes and enhancements) Manage the customer request system and planning tools required to support and maintain daily operations, prioritize teamwork, remove roadblocks Support company newsletter platform Work closely with global and regional external communications stakeholders to collect and analyze requirements for projects, work requests, and change activities related to external communications technologies Collaborate on design, architecture, availability, reliability, performance, monitoring, and security discussions with the technical product team, external communications business partners, and vendors for external communications technologies Cultivating strong relationships with external communications business partners and technical product team members to ensure product delivery consistently meets agreed-upon objectives Communicate new features and make recommendations on usage Engage with IT leaders, infrastructure, and corporate security resources to ensure external communications products comply with IT best practices, standards, strategy, and laws, including data privacy, accessibility, and SEO Facilitating comprehensive product support and advancing IT team processes to optimize product delivery across custom and purchased technologies On-Call component to this position Qualifications Education: Bachelors degree in IT or related discipline - Required Experience Required: Product management experience of external communication products (corp.websites, newsletter platform, PR or social media management) at a global level - 3+ years Advance understanding of web development by coding through MS Visual Studio (Not solely GUI interfaces or WYSIWYG) Extensive understanding of IDEs (Microsoft Visual Studio) Understanding of cloud environments and deployment tools: Azure, Azure DevOps Front end web language understanding :HTML, CSS, XML, JSON, JavaScript, jQuery Understanding of back-end languages/frameworks: C#, .NET 6, XSLT, API's Knowledge of newsletter platforms for email marketing and campaign management (Ex.Oracle Eloquo or comparable) Familiarity with work management tools : Jira, Confluence, Monday.com, etc. Demonstrated experience contributing to all stages of large-scale, enterprise-level technology implementations, particularly for new solutions High level understanding of building responsive and mobile friendly websites Photoshop, Google Analytics , SEO Familiarity with SharePoint, M365, Teams, Windows

Inova Epic is looking for a dedicated Manager of IT Clinical Applications to join the Team. This hybrid role will be a full-time day-shift from Monday - Friday. The Manager, IT Clinical Applications serves as leader in decision-making and administrative responsibilities necessary to comply with Inova Health System and Information Technology (IT) policies, procedures and standards. Ensures successful and cooperative completion of tasks and projects while resolving problems in a timely manner. Leads a team of Application/System Analysts responsible for the assigned Epic and system applications. Performs daily/ongoing management and oversight of implementation, installation, training and service/support of applications in conjunction with the application teams and consultants. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities. Manager of IT Clinical Applications Job Responsibilities: Interfaces and Interoperability Management: Oversee the development, implementation, and maintenance of application interfaces, ensuring seamless data flow and interoperability between systems. Collaborate with integration teams to troubleshoot and resolve interface issues promptly. Application Access and Security Management: Own and manage EMP and SER records, ensuring accurate and secure configuration. Oversee the application and maintenance of security templates, supporting role-based access and enforcing the principle of least privilege. Ownership of the Update/Upgrade Lifecycle: Manage and oversee the full lifecycle of updates and upgrades, ensuring seamless coordination with the hosted team. Comprehensive Testing Management: Lead and manage all phases of application testing, including monitoring, integrated testing, mapped record testing, regression testing, and validation processes. Ensure thorough testing protocols are followed to maintain application stability and performance during updates, upgrades, and new implementations. Implementation Oversight: Take ownership of new implementations, collaborating closely with project managers to define and establish realistic timelines and deliverables. Oversee the end-to-end implementation process to ensure successful deployment and integration of new solutions. Collaboration with the Desktop Architect Team: Partner closely with the desktop architect team to ensure thorough planning and execution during upgrades and updates. Responsible for Technical Dress Rehearsal (TDR) management and organizing Operational Dress Rehearsals (ODR) to identify and prioritize areas requiring enhanced testing focus, ensuring system stability and optimal performance. Process Improvement and Optimization: Identify pain points, areas for improvement or updates, and outdated workflows. Propose and implement solutions to enhance efficiency. Business Continuity and Disaster Recovery Planning: Collaborate with the necessary Inova teams and the Epic Hosted teams to develop and implement best-practice Business Continuity and Disaster Recovery plans, ensuring preparedness for both planned and unplanned downtime. Incident and Service Request Management: Oversee and establish timelines for service incidents and requests, ensuring their prompt resolution and timely closure. Environment Management: Manage application environments, including development, testing, and production. Ensure proper configuration, content management, data courier processes, and environment integrity. Maintain stability and readiness across all environments to support updates, upgrades, and new implementations. Minimum Qualifications: Education: Bachelor's degree; or Associate's degree and 2 years relevant professional experience in addition to the minimum experience required; or HS Diploma/GED and 4 years relevant professional experience in addition to the minimum experience required Experience: 5 years of project management experience with progressing levels of responsibility Preferred Qualifications: Active Epic Certification or the ability to obtain certification within 6 months of hire. 3-5 Years of Experience in Environment Management, including configuration, content management, data courier processes, and maintaining environment integrity. Experience in Application Access and Security Management, including EMP and SER record management, security template maintenance, and support of role-based access and least privilege principles. Project Management Experience, preferably in a healthcare or clinical applications environment, demonstrating the ability to manage timelines, deliverables, and stakeholder expectations. Experience in Cross-Functional Collaboration, working effectively with desktop architect teams, application teams, and operational stakeholders. Knowledge of Business Continuity and Disaster Recovery Planning, including collaboration with relevant teams to develop and implement best-practice strategies. Familiarity with Incident and Service Request Management, with the ability to oversee and establish timelines for service incidents and requests, ensuring prompt resolution and closure.