A specialized professional services firm is seeking a Senior Manager to lead client engagements and mentor teams in San Francisco. The role involves direct client interaction, project management, and enhancing firm relationships. Candidates should have over 7 years of public accounting experience, preferably with a CPA and a strong technical accounting background. Opportunities for growth and a collaborative culture are emphasized, including flexible working arrangements.
#J-18808-Ljbffr
$139k-184k yearly est. 1d ago
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Senior Technical Program Manager
Basil Systems
Remote job
About the job
Hi, this is Eric 👋 We're hiring a stellar Technical Program Manager to join our engineering org at Basil Systems.
The Role
At basil, we're seeking a Technical Program Manager to serve as the connective tissue between product strategy and engineering execution. As our engineering team grows and takes on increasingly diverse technical initiatives, we need someone who can ensure our product
vision translates into clear, documented engineering work while maintaining team
coordination across our fully remote team.
You'll partner closely with our product leadership to bridge the gap between strategic vision and tactical execution, acting as the first point of contact for engineering questions and ensuring nothing falls through the cracks as we continue to scale.
Key Responsibilities
Clarify and document product requirements so engineers have complete context before development starts.
Act as the go-to liaison between product and engineering, translating vision into clear, actionable specs.
Coordinate across projects and teams to track dependencies, avoid duplication, and ensure smooth communication.
Create lightweight processes and accountability systems that balance structure with startup speed.
Support strategic planning by aligning the technical roadmap with product priorities and identifying capability gaps.
Role Requirements
3-5+ years as TPM, preferably at early-stage startups (Series A-B)
Deep technical fluency
Exceptional written communication and documentation skills
Comfortable building processes from scratch in ambiguous environments
Experience with GitHub, issue tracking, and technical documentation
Startup mentality-resourceful, scrappy, comfortable with uncertainty
Nice-to-Haves
Former engineer who transitioned to TPM
Background at small startups with right-sized process expectations Can proactively fill gaps without constant direction
This role might not be for you if...
You're a heavy process advocate and want enterprise-grade Scrum or rigid methodologies
You have a need for perfect clarity before taking action
You have a big company mindset
What We Offer
Competitive salary
Health and vision benefits
Attractive equity package
Flexible work environment (remote-friendly)
Opportunity to work on impactful projects that are helping bring life-saving medical products to market
Be part of a mission-driven team solving real healthcare challenges at a critical scaling point
Our Culture
At Basil Systems, we value flexibility and support a distributed team. We actively employ and support remote team members across different geographies, allowing you to work when, where, and how you work best. We are committed to building a diverse, inclusive, and safe work environment for everyone. Our team is passionate about using technology to make a meaningful difference in healthcare.
How to Apply
If you're excited about this opportunity and believe you'd be a great fit for our team, please send your resume and a brief introduction to *****************************.
Basil Systems is an equal opportunity employer. We welcome applicants of all backgrounds and experiences.
Featured benefits
Vision insurance, Medical insurance, Dental insurance, 401(k)
$109k-151k yearly est. 15h ago
IT Program Manager (Healthcare)
IDR, Inc. 4.3
Remote job
IDR is seeking a IT Program Manager (Healthcare) to join one of our top clients for a Direct Hire opportunity in the Dallas, TX area.
The IT Program Manager oversees end-to-end delivery of strategic clinical initiatives across assigned service lines, ensuring programs achieve targeted business outcomes. Partnering closely with Portfolio Owners, this role bridges strategy and execution-guiding teams from ideation through implementation, operational support, and KPI measurement.
Requirements for the IT Program Manager (Healthcare):
8+ years of large scale and complex project implementation exp focused on clinical solutions within healthcare.
2+ years of strategic program management exp, managing multiple projects simultaneously.
Expertise in EHR systems is a must
What's in it for you?
• Competitive hourly rate
• Opportunity to work with a leading healthcare organization
• Flexible schedule, with remote work options after initial 3-month period
Why IDR?
• 20+ years of proven industry experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager committed to your success
$74k-103k yearly est. 5d ago
myQ Enterprise Implementation Manager
Chamberlain Group 4.8
Remote job
Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain , are found in 51+ million homes, and 14 million+ people rely on the myQ app daily.
This is a role within Chamberlain Group's (CG) Emerging Business Group within the Commercial Business Unit, designed to lead CG's go-to-market efforts for cutting-edge facility-focused software. A successful incumbent is responsible for (i) Developing and executing project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget (ii) Communicating with stakeholders to identify and resolve issues throughout implementation process (iii) Managing all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partnering with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions. Requires 7+ years of experience in a customer facing role and/or project management role and a minimum of a Bachelor's degree.
Responsibilities
• Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation
• Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget
• Communicate with stakeholders to identify and resolve issues throughout implementation process
• Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions
• Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics
• Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability
• Ensure all testing scenarios have been documented and have passed testing prior to solution go-live
• Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success
• Conduct training on the new software or system to users who will be impacted by the implementation
• Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation
• Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget
• Communicate with stakeholders to identify and resolve issues throughout implementation process
• Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions
• Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics
• Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability
• Ensure all testing scenarios have been documented and have passed testing prior to solution go-live
• Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success
• Conduct training on the new software or system to users who will be impacted by the implementation
• Conduct post-implementation audits to ensure that all changes have been implemented successfully and that the new product is being used effectively
• Coach and mentor new members of the team to help get them productive as quickly as possible and reinforce CG's values and behaviors.
• Use all tools and processes available and keep internal systems up to date to accurately reflect project statuses, progress, issues and target dates.
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group's reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.
Minimum Qualifications
• Bachelor's degree in related field
• 7+ years in customer facing role and/or project management role
• Experience with contract negotiations
• Experience leading process improvement projects
• Experience working with software
• High sense of urgency
• Strong sense of Customer Advocacy
• Proven track record of successful project implementations
• Excellent communication, presentation, and interpersonal skills
• Ability to work independently and with a team to meet deadlines
• Ability to recognize and articulate trends and insights across the customer
Preferred Qualifications
• Bachelor's degree in business (Supply Chain preferred), engineering (Industrial preferred), Master's Degree in related discipline
• Lean Six Sigma Green Belt Certification
• PMP certification
• Experience in access control
• Experience in facility management
• Experience with WMS, YMS, TMS implementation
#LI-JS1
#LI-Hybrid
The pay range for this position is $127,387.00 - $217,326.50; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.
Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence **************************.
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
$127.4k-217.3k yearly Auto-Apply 60d+ ago
Salesforce & AWS Implementation Manager
GDIT
Remote job
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Public Trust/Other Required:
BI Full 6C (T4)
Job Family:
Software Engineering
Job Qualifications:
Skills:
Amazon Web Services (AWS), CMMI for Development, Copado (Platform), Salesforce (Software), Snowflake (Platform)
Certifications:
None
Experience:
10 + years of related experience
US Citizenship Required:
No
Job Description:
At GDIT we build cutting-edge applications that help the end user accomplish their mission. We are GDIT. We stay at the forefront of innovation to solve complex technical challenges.
GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you'll be a meaningful part of improving how agencies operate. Our work depends on Salesforce/AWS ImplementationManager joining our team remotely to support Centers for Medicare & Medicaid Services (CMS). Work visa sponsorship will not be provided for this role.
As a Salesforce/AWS ImplementationManager supporting CMS, you will lead a team of talented DevOps engineers while overseeing the configuration integrity of all enterprise applications, including Salesforce, AWS, Snowflake, Tableau, and our Copado DevOps platform. You will leverage industry best practices, including the Capability Maturity Model Integration (CMMI) framework, to drive efficiency, compliance, and velocity while maturing our practices toward DevSecOps. In this role, a typical day will include:
Defining and executing the enterprise DevOps and Configuration Management (CM) roadmap, leveraging industry frameworks such as CMMI to establish process definitions, measurements, and continuous improvement standards.
Leading, managing, and mentoring a team of DevOps engineers, fostering a high-performance culture aligned with best practices for process maturity and ownership.
Defining and implementing a unified CM strategy leveraging GIT that standardizes practices across multiple, distinct platforms (Salesforce, AWS, Snowflake, Tableau, etc.), ensuring the consistency and traceability required for regulatory compliance and CMMI Maturity levels.
Designing, building, and optimizing robust, automated CI/CD pipelines using tools like Copado (for Salesforce), Jenkins and AWS CDK, integrating automation efforts across all application lifecycles.
Driving the evolution of our current DevOps practices into a full DevSecOps model, integrating security automated testing, compliance checks, and vulnerability management throughout the entire CI/CD pipeline and infrastructure lifecycle.
Overseeing the configuration integrity of all application environments (Dev, Test, Prod), managing metadata and data integrity for enterprise platforms and ensuring effective and efficient change management processes across methodologies (SAFe Agile).
Implementing rigorous auditing processes and controls to ensure all platform configurations adhere to internal policies, security standards, and regulatory requirements {e.g. CMMI compliance} and ensuring that all corrective actions are tracked to closure.
Producing and providing input into program-level reports, metrics, and dashboards for CMMI Compliance, offering key CM measurement data to program management in accordance with established plans for data-driven decision-making.
WHAT YOU'LL NEED:
Bachelor's degree and 10+ years' experience in configuration management for a software development organization.
5+ years of experience as a Release Manager, including Salesforce, in an enterprise-level environment.
Expert with CMMI (specifically CMMI-DEV ML-3) process & framework.
Expert understanding of configuration challenges and deployment strategies for enterprise SaaS/cloud platforms including Salesforce, AWS, and Snowflake. Strong understanding of metadata component types (custom fields, flows, Apex) within Salesforce.
Expertise with branching strategies, version control (Git), pipeline automation, and orchestration using tools like Copado, Jenkins, AWS CDK, GitHub.
Experience with Continuous Development/Deployment/Integration (CI/CD/I) design and best practices, and excellent knowledge in code deployment version conflict resolution.
Experience working with JIRA and Confluence.
Experience with Agile methodologies and frameworks such as, but not limited to: SAFe, Scrum, Kanban.
Experience leading and/or managing a remote distributed team.
Candidate must be able to obtain Public Trust clearance.
Candidate must have lived in the United States at least three (3) out of the last five (5) years.
PREFERRED QUALIFICATIONS:
Experience implementing complex Salesforce DevOps pipelines with Copado or similar tools.
CMMI Associate Certification or higher.
Active Salesforce, AWS, and/or Copado certifications
Certified SAFe Agilist, SAFe Practitioner or other Agile certification
Experience integrating security best practices and compliance scanning into the CI/CD pipeline (DevSecOps).
Hands-on experience with configuration management practices specific to data warehousing such and/or Business Intelligence tools such as Tableau
Healthcare Service Industry or Center for Medicare and Medicaid Services (CMS) experience
Ability to manage time effectively, to work under time pressure, to meet schedules and deadlines, to multi-task, to plan, organize and prioritize work assignments and pay close attention to detail.
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you'll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.
The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Remote
Work Location:
Any Location / Remote
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$144.5k-195.5k yearly Auto-Apply 19d ago
Implementation Manager
Vesta 4.8
Remote job
What we're doing:Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review.
We're here to change it.
Vesta is the next-generation system of record to power the multi-trillion mortgage market. We believe that we are overdue for a core transformation - that in order to build a fully automated process and fully digital customer journeys, lenders will have to adopt a system of record platform that is modern, open, and orchestrated by best-in-class software workflows.
Who we are:Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open and automated origination experience, benefiting financial institutions and their customers.
And, we're not alone.
We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures.
We believe that our team is our greatest competitive advantage and take pride in having a team of exceptional humans. As a team, we value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to be part of building the infrastructure that will power the future of the finance industry, we would love to hear from you!
Who you are:You're looking to join an early-stage team to build something BIG and industry changing. You love coming up with creative solutions to complex problems, working with customers to understand their goals and needs, and managing large scale, enterprise-level projects.
You are deeply customer focused, empathetic, and comfortable advocating for both the needs of the customer as well as the needs of the company. You aren't intimidated about saying no when necessary to get to the right outcome.
You have experience navigating large scale projects that touch a wide variety of executive, business, and technical stakeholders, as well as experience juggling several different workstreams at a time.
You understand how software is deployed within mature enterprise organizations and you marry that with tight project planning and actioning.
You're a company builder and team player - you're excited to shape and grow the product alongside the culture and operating rhythm of the company.
About the role: As an early implementationmanager at Vesta, you'll work closely with the team to:
lead end to end implementation projects with our clients, from sales handoff through user testing and post-go-live, managing multiple stakeholders and critical timelines, all while ensuring we set the foundation for our customers ongoing success.
become a Vesta product expert, understanding the nuances of how our product supports our customer's wide ranging needs, overseeing the configuration and customization of the LOS, and acting as a solutions consultant throughout the implementation lifecycle.
collaborate with cross-functional teams, in particular sales, product, design, and engineering, to ensure we deliver the right expectations, solutions, and development velocity for our clients.
develop and maintain project documentation, such as project plans, status reports, etc, to help internal and external teams assess progress, next steps, and to help mitigate potential risks and issues.
build strong relationships with our customer stakeholders, acting as a trusted advisor and single point of contact for all implementation related work.
Note: We don't expect you to come in understanding every nuance of the mortgage industry. However, being successful in this role will require a high degree of curiosity and willingness to understand the mortgage ecosystem.Benefits and Perks
Robust medical, vision, & dental coverage (~100% of employee premiums are covered)
401(K) plan offering
Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!)
Remote-first culture with a hub in San Francisco
Generous Work-From-Anywhere & Wellness Benefits
Monthly Doordash benefits
Open & encouraged flexible time off
Company offsites to get to know the team!
Our cash compensation amount for this role is targeted at $130,000 - $170,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.
$130k-170k yearly Auto-Apply 60d+ ago
Implementation Manager
Hightouch 3.6
Remote job
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we've become a leader in AI marketing and partner with industry leaders like Domino's, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About The Role
As an ImplementationManager, you will be the force behind successful implementations at Hightouch. Working in close partnership with Technical Architects, you will own the full implementation and enablement lifecycle for Hightouch's Mid-Market and Enterprise customers. You will be primarily responsible for executing the technical aspects of customer onboarding, ensuring seamless integration of Hightouch into customers' existing data infrastructure and working alongside the Technical Architect who owns the overall customer journey.
In this role, you will be the product expert who translates complex customer requirements into actionable implementation plans. You should have a natural ability to communicate technical concepts clearly to both data engineering teams and business stakeholders. As the primary owner of the implementation lifecycle, your focus is on creating repeatable, efficient implementation processes that scale across our customer base while maintaining the flexibility to address unique enterprise needs.
What You'll Do
Drive the onboarding process for customers, working closely with Technical Architects to ensure alignment between technical execution and customer success objectives
Design and optimize implementation frameworks that can scale across different customer segments while accommodating enterprise-specific requirements
Lead technical discovery sessions and implementation workshops, collaborating with customer data engineering teams and business stakeholders
Create and maintain detailed technical documentation for implementations, including integration specifications, data models, and best practices
Develop and execute implementation plans that minimize time-to-value while ensuring robust, sustainable solutions
Partner with Technical Architects to identify and resolve technical blockers that could impact customer success
Build relationships with technical stakeholders within customer organizations
Contribute to product development by providing feedback to our engineering team
Standardize and automate implementation processes to increase team efficiency and customer satisfaction
What We're Looking For
5-10 years of experience in technical implementation, solutions architecture, or similar roles with enterprise software
Strong technical background with hands-on experience in data integration, APIs, and enterprise architecture
Proven track record of successfully managing complex technical implementations while maintaining clear communication with a variety of stakeholders
Experience creating and optimizing implementation processes that can scale across an organization
Excellence in technical project management with ability to manage multiple concurrent implementations
Strong presentation and facilitation skills with ability to command a room of technical and business audiences
Experience working with data warehouses, ETL processes, and marketing technology is a plus
Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
The salary range for this position is $140,000-$180,000 OTE USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
$140k-180k yearly Auto-Apply 8d ago
Product Implementation Manager
Bridgecare Finance 4.0
Remote job
BridgeCare is a women-led GovTech company modernizing how families, child-care providers, and government agencies connect through a clean, intuitive, and impact-driven software platform.
BridgeCare
BridgeCare believes in making great technology publicly available, accessible, and easy to use. We are a small, women-led, hardworking team of technologists who make the system of child care work. We believe every child should have access to excellent early childhood education, every person should be able to pursue purpose and enjoy family, and every provider should be valued as an educator. The BridgeCare team does this by providing a user-experience-driven technology suite designed to create a functional, effective early childhood education system.
BridgeCare's software is a white-label data and case management system for government agencies in the Early Childhood Care and Education (ECCE) sector. It helps parents and ECCE providers, primarily licensed child care and public preschool programs, by increasing family access to affordable child care, supporting providers, streamlining government processes, and delivering real-time data insights for better decision making.
What You Will Do
As a Product ImplementationManager, you'll serve as the connective tissue between our clients, implementation teams, and product organization. You'll partner closely with customers during complex enterprise implementations to understand business goals, gather detailed requirements, and translate them into clear, actionable product deliverables.
This role ensures that customer-driven development is tightly aligned with our product strategy-balancing client needs, scalability, and long-term product health. Although your role will be on the product team and you'll interface closely with PMs, you won't directly manage a product/eng team or backlog. You'll influence multiple teams' roadmaps through the requirements and insights you generate.
Responsibilities:
Attend key client implementation meetings and workshops to deeply understand evolving requirements, workflows, and integration needs.
Translate customer needs into detailed user stories, acceptance criteria, and technical requirements for the appropriate product or engineering teams.
Collaborate with Product Managers to validate and prioritize new backlog items that arise during implementations.
Partner with Implementation and Customer Success teams to ensure customer requirements are accurately represented internally.
Identify patterns and recurring needs across customers to inform product roadmaps.
Support product discovery efforts by validating feature concepts with customers and implementation teams.
Help maintain alignment between customer-specific commitments and the broader product vision.
Serve as a trusted partner to customers, ensuring their needs are understood while setting realistic expectations about product timelines and capabilities.
Who You Are
You are a skilled SaaS implementation professional with strong business analysis and project management expertise. You thrive in client-facing roles, balancing priorities, and influencing stakeholders. With a detail-oriented, adaptable, and collaborative approach, you excel at delivering complex projects that drive meaningful impact.
Qualifications:
4+ years of experience as a product manager, solutions engineer, business analyst, or a related client-facing product role.
Strong ability to translate complex customer requirements into clear, structured documentation (workflows, user stories, etc) and development-ready work.
Excellent communication and stakeholder management skills-able to navigate conversations with both executive-level clients and engineering teams.
Comfort with enterprise-level implementations, integrations, and long project cycles.
A systems thinker who can balance short-term implementation demands with long-term product scalability.
Comfort with ambiguity and the ability to drive projects forward even when direction is not fully defined.
Benefits
Mission-driven team working to drive universal access to quality early childhood education.
High-impact role with autonomy, ownership, and visibility across the organization.
Opportunities to shape processes, systems, and solutions as we continue to grow.
Remote work, Flexible scheduling, Unlimited PTO, Medical, Dental, Vision, Long-Term Disability, Life Insurance, FSA, and Company matched 401(k).
Salary: $120,000-$140,000 (based on qualifications)
Business can be a powerful platform for social change, and our higher purpose is to use recruiting as a force for good to improve people's lives. BridgeCare Finance is committed to fostering a people-first culture - one that honors diversity and welcomes people regardless of their chosen or inherent identity. As part of this, we are intentional in our efforts to improve diversity, equity, and inclusion, both internally and with our clients.
**⚡️ Why Altium?** Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.
+ Constant innovation has created a transformative technology, unique in its space
+ More than 30,000 companies and 100,000 electronics engineers worldwide use Altium
+ We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry
The Enterprise ImplementationManager works with customers on the successful deployment and production rollout of Altium Enterprise Solutions (AES). You will influence both internal and external stakeholders, demonstrate value, deliver PLM best practices, and efficiently resolve internal and external issues. The EIM bridges the gap between Altium Sales, Customer Success (Technical Support), and R&D organizations.
**A day in the life of our Enterprise ImplementationManager:**
+ Project manage the PLM modules of the customer's deployment plan.
+ Use in-depth knowledge of client, industry, business processes, deep knowledge of the PLM, and technical expertise to drive and increase adoption and usage of AES.
+ Collaborate with Altium's Customer Success (Technical Support) and R&D organizations to ensure the timely resolution of issues, and propose solutions that continually add value to the customer.
+ Manage escalation of deployment blocking issues, and coordinate related activities with Sales, R&D, and Customer Support.
+ Build excellent customer relationships, and influence the adoption of recommended best practices.
**Who We're Looking For**
+ Expertise in **PTC Windchill, Siemens Teamcenter, Arena** required
+ Deep technical knowledge of PLM systems and integration challenges
+ 10 + years experience in client-facing role electronic Design Automation (EDA) experience a plus
+ Must be able to engage customers at both a business and technical level
+ Must be results-oriented and highly effective in a matrix organization while working remotely
+ Able to travel 30%
+ Bachelors/Masters degree in Electrical Engineering, or equivalent degree and experience
**United States Benefits**
Medical, Dental, Vision Plans and HSA and FSA accounts
❤️ Basic Life and AD&D insurance; disability coverage where applicable
Retirement 401(k) Plan Option with Altium match
Employee Assistance Program
Paid holidays plus a "Choice Day" off per quarter
✈️ Paid time-off on arising schedule upon key milestones
Sick time for Dr. appointments or family health needs
Family medical, maternity, paternity, and military leave
Flexible working arrangements available based on role and location
Employee referral program
Home internet allowance
Remote working abroad program
Professional development support and resources
Free lunch, snacks, and drinks in the office
Free parking
_The salary range for this role is_ **_$139,000-$159,000 OTE_** _. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location._
** Also, we would like you to know**
**We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.**
** Learn more about why a career at Altium is an opportunity like no other:** *******************************************
**✈️ Altium Benefits** **:** **************************************
** Are you already an Altium employee?** Please apply directly through our internal Greenhouse job board. (**************************** If you have questions, please contact HR.
$139k-159k yearly 5d ago
Implementation Manager
Onevision Resources 3.8
Remote job
What are we looking for?
A Partner Onboarding Manager who will blow our hair back.
Where are we looking?
, but must be U.S. based.
What type of job is this?
Full-time. And then some. (hey, we're a start-up!)
Who would you report to?
Our Director of Partner Development. She'll also blow your hair back, especially on the Karaoke stage.
What you should bring to the table:
Bachelor's degree in relevant field or equivalent practical experience;
5+ years of experience in onboarding, client implementation, training delivery, or consulting roles - ideally in a service-focused or SaaS organization;
Basic technical aptitude and the ability to quickly grasp the technical aspects of a SaaS product;
Strong project management skills, including the ability to organize tasks, set timelines, and coordinate efforts for simultaneous onboardings;
Excellent communication skills, both written and verbal, with the ability to convey technical and nuanced information in a clear and understandable way;
Ability to digest and work through detailed, complex, and sometimes uncomfortable situations, and provide solutions in a thoughtful way;
Results-driven mindset with a focus on achieving positive outcomes for Partners;
High emotional intelligence and relationship building skills for navigating the various challenges associated with working with diverse people to bring Partners live;
A love for improving processes;
A willingness to iterate daily - we really, really mean this;
The ability to make informed, independent decisions juggling multiple projects and priorities;
A willingness to voice your opinion and engage in thoughtful debates - may the best idea win! Check your ego at the door;
A reliable work ethic and focus on delivering results, whatever it takes; and,
A strong desire to be a team player - we are all in this together.
What will get our attention (our “nice-to-haves”)
If you have a working knowledge of the custom-integration (CEDIA) industry, having worked with an integrator and/or a vendor to integrators;
If you have experience spearheading building well-developed onboarding processes;
If you have experience integrating software or processes in with an existing organization;
If you have experience in Change Management;
If you have deployed a Learning Management System to supplement your onboarding experience;
If one of our mothers refers you.
What do we bring to the table?
A team of aces willing to do anything for each other;
Competitive salary;
100% company-paid medical insurance;
Eligibility for dental, vision, short-term disability, and life insurance;
Flexible time off policy;
Employee funded 401K plan;
Remote work-friendly--we're a fully distributed team
Who are we?
Remember the cartoon The Jetsons, as a kid? Or, how about the movie, Iron Man? Both have something in common: they showcased really bad-ass homes souped up with the kind of technology that would blow your mind if that technology actually existed in real life.
What was fiction back then is rapidly becoming real life. Consumer technology and smart-home systems are evolving at a rapid pace, which means homes being built or renovated in the coming years are going to look more and more like those homes in the movies. Ten years from now, homeowners will need a personal IT Director to help them manage all this new home technology because, well… the technology in our homes is getting smarter, but we as humans aren't necessarily getting smarter at fixing it when it stops working for any reason.
Our Founder realized this when he launched our company, OneVision Resources. We envision our company serving as that front-line “IT Director” for people's homes by providing remote support over the phone and email to homeowners when their technology stops working. And you probably have enough tech in your own home to know yourself that this happens all the time and for a variety of reasons - an ice storm knocks everything offline, a software update goes wrong, or the kids mess with the remote and you can't figure out how to get your cable channels back on the screen.
We don't market our support service directly to homeowners. Instead, we provide this support to homeowners through the local professional installation company that the homeowner hired in the first place to install their home technology. We call these installation companies our Partners. Think of us like an outsourced help desk to these Partners. These installation companies are really good at installing the technology, and then they use us to provide consistent, high-quality remote service & support to their clients when that technology stops working.
Our ability to provide high-quality support to the clients of these installation companies relies upon a strong and super tight relationship with each of these installation companies.
Which is where you come in. Keep reading to understand how.
What would a typical day look like?
The role of an Onboarding Manager can be compared to that of an orchestra conductor. Similar to how a conductor brings together various musicians, each with their specialized instruments, the Onboarding Manager orchestrates the onboarding process, harmonizing the efforts of different teams and ensuring a seamless integration of components to create a successful and unified experience for the Partner.
Our Onboarding Manager focuses on onboarding our external Partners (local home technology companies referenced in the above section). As the first person these partners will interact with after signing their contract, you are the “face” of OneVision for the first stage of the relationship. There is a substantial amount of information the Partner needs to pull together such as end user client data, and work that the Partner needs to do on their side to facilitate a smooth transition; so as a project manager, you are also responsible for inspiring Partners and motivating them to meet critical deadlines.
As an Onboarding Manager, you wake up every morning with one primary thought on your mind:
what can I do today to make sure our newest Partners are fully supported and set up for success in their tailored onboarding journey in order to successfully go live on the OneVision platform?
With this primary question in mind, the Onboarding Manager focuses upon delivering remote onboarding services and training to these Partners when they first enter into a partnership with us, and navigating them through the critical integration of our processes and systems into their existing framework. The Onboarding Manager works closely with our Onboarding Managers, who run point on navigating the overall onboarding experience for new partners, and with the Partner Success Managers who manage the ongoing Partner relationships after each Partner has gone live with our support platform. The Onboarding Manager ensures that partner-specific integrations are documented and that any outstanding issues discovered along the way are communicated to others on the OneVision team, so that all their hard work can be leveraged to allow that new Partner to kick ass.
At a more granular level, the Onboarding Manager's typical daily activities are as follows:
Setting, planning for, and leading video-conference meetings with various representatives from new Partner teams;
Consulting with Partner's leadership team on how best to integrate the OneVision platform into their unique organization prior to the full team training, modifying as needed based on the platform level purchase;
Establishing yourself as a strategic ally to the leadership teams of our Partners, and leveraging that relationship to guide their product customization decisions and prime the Partner Success Managers to later drive change management within our Partners' organizations;
Leading Partners and relevant 1V internal teams through each Partners' onboarding process from start to finish;
Delivering engaging, clear, and actionable training to Partner teams to ensure understanding of key processes and tools;
Identifying and addressing knowledge gaps during training sessions to build Partner confidence and operational readiness;
Communicating the needs of our new Partners back to the appropriate people within our company. Coordinating with internal teams, such as technical support, trainers, and product development, to discuss any ongoing issues, updates, or client feedback, ensuring alignment on onboarding goals and objectives;
Communicating with Partners about updates on the onboarding progress, following up with them about the status of information they need to provide, LMS course progress, and addressing any questions or feedback they may have;
Scheduling check-in calls or meetings with Partners to assess the progress of their open items and assigning and managing deadlines. Like a skilled conductor adapting to the tempo of the orchestra, showcasing your ability to adapt to evolving Partner needs and improvise solutions when the unexpected occurs;
Work on customizing the product based on the specific needs and requirements of each Partner. This may involve configuring features, setting up user access, and ensuring the platform implementation aligns with their objectives;
Creating or updating onboarding logistics documentation, guides, and resources for Partners. Ensure that clients have access to clear and comprehensive materials to support their onboarding journey;
Coordinating with Partner Success Managers to facilitate a smooth transition from the technical onboarding phase to more in-depth product training and beyond;
Studying and internalizing the latest iterations to our platform, and internalizing how to best onboard our Partners on said iterations;
Thinking about new ways to secure full buy-in and engagement in our platform from new and existing Partners, and then executing upon those ideas;
Conducting regular check-ins with partners to gather feedback, fine-tuning the onboarding process for a symphony of success.
Responsibilities:
Partner Onboarding: Lead new Partners through the end-to-end onboarding process, ensuring a seamless transition from the sales phase to active usage of our product. This involves fostering momentum and positivity among partners to achieve onboarding milestones and utilize the platform effectively.
Product Configuration: Coach Partners in configuring and customizing the OneVision product to meet their specific needs, including needs analysis, systems setup, user role assignment, and initial system configuration.
Technical Consultation: Provide initial technical guidance to Partners, addressing technical queries, troubleshooting issues, and ensuring a solid understanding of the product's functionalities.
Training Execution: You'll create and deliver engaging training to our Partners during onboarding, ensuring their understanding of key processes and tools. This includes managing and overseeing our LMS (Learning Management System) for Partners.
Communication and Coordination: Serve as the primary point of contact for Partners during the onboarding process. Utilize your excellent communication and EQ skills to manage progress, set expectations, and coordinate efforts with internal teams, including dedicated trainers.
Project Management: Project management skills are vital. Effectively manage and complete on-time multiple projects simultaneously. This includes prioritizing time across multiple onboarding projects at once, aligning schedules, setting milestones, allocating internal resources, and ensuring a smooth transition from the initial setup to the training phase.
Issue Resolution: Identify and address any issues or challenges that Partners may encounter during onboarding. Collaborate with internal teams, including technical support, to ensure prompt resolution.
Partner Education and Training: While you'll provide engaging, clear, and actionable training to Partners during onboarding, you'll also continue to educate new Partners on key features and functionalities of the product configuration.
Documentation and Resources: Create and maintain onboarding documentation, guides, and resources to support Partners. Ensure that Partners have access to clear and comprehensive materials to aid their onboarding journey. Keep your project plans and meeting notes organized and up to date in our system of record.
Feedback Collection: Gather feedback from Partners about their onboarding experience. Use insights to improve processes, documentation, and overall onboarding effectiveness.
Process & Resource Development: Contribute to innovations in our processes, operations, tools, onboarding structure structure, and service offerings. Build Partner-facing items like presentations, project plans, data schemas, onboarding and migration guides, and success plans.
Curious if you'll fit our culture?
Glad you asked! Check out our company values below. If these resonate with you, you'll fit right in!
Be ferociously curious.
Be an active participant in expanding your understanding of the world around you. Learning is part of the job. So practice ferocious curiosity. If a problem is important, don't settle for a surface-level understanding of it. Go dig. Seek out new information. Pressure your assumptions. And when you feel you truly understand something, start trying to prove yourself wrong. Truth-seeking never stops. We all have a responsibility to continually expand our knowledge.
Be proactively transparent.
Transparency breeds trust and empowers good decision-making. Communication solves all problems. So share what you know, encourage others to do the same, and speak your mind early and often. There is no monopoly on good ideas; everyone's perspective is valuable. Spread your ideas. Give and receive feedback readily and respectfully.
Be tenacious.
We are working on important and complex challenges; difficulty is inevitable. Persevere. The more important the problem or opportunity, the more we can justify working through the challenges. If we struggle with it, then so does the competition. Tackling difficulty is how we differentiate.
Take action, thoughtfully.
Being decisive is the only way to accomplish our goals. But remember, attention is our most precious resource, so choose your actions wisely. Take the time needed to make sure you really understand the problem. Source your conviction. Measure twice, then cut confidently.
Own the Experience
All of your actions, big and small, directly impact the people you engage with, so be mindful of the experience you are creating for others. Take responsibility for creating great outcomes. Be helpful. Communicate clearly. Practice empathy. Go above and beyond to make someone's next step a little easier. We're all in this together.
Embrace Mistakes
We all make mistakes. Embrace them. Accept responsibility, learn, and share your new knowledge so others can learn, too. Mistakes are an inevitable byproduct of growth; so get out of your comfort zone. Fail fast and fail forward.
Practice EQ, not Just IQ
Healthy relationships are paramount to highly productive teams. So practice EQ, not just IQ. Put empathy first. Learn to recognize and control your own emotions, especially when navigating difficult situations. Being smart isn't enough; we have to be emotionally tuned in as well. Remember, no one wants to work with the brilliant jerk.
Put the Partner First
The most important thing in business is to know who our customer is and what problems they need us to solve. So make the effort to understand the world from our partner's perspective. Spend time understanding them. Build empathy. Use their challenges and feedback as your North Star. Then work relentlessly to better serve them; we are in the business of making their lives better.
All done!
Your application has been successfully submitted!
Other jobs
$91k-134k yearly est. 19d ago
Implementation Manager
Brightflag
Remote job
The Opportunity
Brightflag is a leading AI-powered Legal Matter Management and E-Billing software as a service application. We're committed to delivering a differentiated product while investing heavily in customer success. Our Customer Success and Implementation teams help our customers' legal departments create efficiencies and drive significant business value. We're seeking an experienced ImplementationManager (IM) passionate about managing enterprise software projects and leveraging product expertise to set customers up for success. As an IM, you'll lead Brightflag customer implementations, working closely with Customer Success Managers (CSMs), Sales, and Product. You'll manage tasks like understanding customer needs, data migration, system integration, and user training. Strong communication, organization, and project management skills are essential to manage multiple complex projects simultaneously.
What You Will Be Doing
Manage customer implementations of varying complexity, which includes responsibility for getting our customers live on Brightflag, on time, and in line with their expectations.
Oversee multiple implementations simultaneously, managing priorities, risks, and escalations while adhering to project timelines and plans.
Serve as a trusted advisor by collaborating closely with customers to understand their business and technical requirements in order to set them up for long term success.
Optimally configure the Brightflag platform according to project scope and customer requirements.
Develop a data migration strategy and coordinate with internal resources to ensure its successful execution
Collaborate with our Product and Engineering teams on customer feature requests and integrations with other systems in the customers' tech stacks.
Collaborate with the assigned Customer Success Manager to identify the key factors for a successful implementation
Foster long-term customer success by ensuring their needs are not only met during implementation but also aligned for continued growth and satisfaction.
Skills & Experience
4+ years of hands-on experience in a customer-facing implementation role at a B2B SaaS company.
Expertise in project planning and risk management for multiple simultaneous projects.
Experience not just as a project manager, but also as a product expert and consultant.
Familiarity with waterfall and agile (Scrum) methodologies
Understanding of data ETL, migration tasks, and software/web technologies
Excellent communication, presentation, and customer-facing skills
Strong time management, organization, and multitasking abilities
Proficient in Microsoft Office, Smartsheet, Jira, and similar tools
Deadline-driven, self-motivated, and adaptable to remote work environments
The following are a bonus!
PMP or CAPM certification
Domain knowledge or expertise in legal management / legal operations
Life @ Brightflag
We're growing fast and so is the experience we can offer you:
A huge opportunity to make a real impact, to shape what we do and where we are going.
The exposure and challenge you need to learn, grow and progress your career in a high growth environment.
Complex technical and business problems to solve and the trust and autonomy you need to go and solve them.
A sound, helpful team, in a friendly, values-driven and inclusive environment.
Competitive salary of $110,000 - $120,000 (Experience & Geo Dependent).
401(k) plan with company match.
Comprehensive health insurance.
Fully flexible work location and work patterns so you can balance life at home with life at work - come to the office, work at home… or enjoy a blend of both at your discretion.
We are a diverse and inclusive bunch of people. We welcome diverse perspectives and people who make every day count and strive for constant improvement. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
Location & Eligibility
This role offers a flexible work location across the USA. Whether that be in the office, remote from anywhere in the USA, or a mix of office/remote work in the USA, you choose what works best for your lifestyle.
Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship/ self sponsorship for this role.
About Brightflag
Hi, we're Brightflag, the AI-powered, enterprise legal management platform that helps corporate legal departments operate with greater clarity, efficiency, and control.
Powered by our patented AI, which was developed with over 100,000 hours of legal and engineering expertise, and supported by our best-in-class Customer Success teams, Brightflag enables in-house legal teams to streamline operations, manage matters and spend, and collaborate more effectively with outside counsel.
Today, Brightflag is trusted by leading global organizations and forms part of the Legal & Regulatory division of Wolters Kluwer, a global provider of professional information, software solutions, and services. You can learn more about Brightflag here.
$110k-120k yearly Auto-Apply 60d+ ago
Manager Global Implementation Services - US Based Remote
Anywhere Real Estate
Remote job
**Your Role & Accountabilities:** This role can be based in any location where Cartus has an office (all global regions). Salary will be aligned to local ranges paid in local currency. Working hours will be normal business hours in local time-zones. The Financial Project Manager ensures financial accuracy, compliance, and efficiency across global implementation projects. This role leads financial workstreams from project kick-off through post-launch support, partnering with clients and internal teams to deliver seamless financial operations. You'll combine analytical expertise with project leadership to optimize processes, enhance client experience, and support organizational transformation.
Key Responsibilities
+ **Financial Management:** Oversee invoicing, expense processing, global earnings reporting, and audit controls. Develop funding models and implement systems that ensure compliance and accuracy.
+ **Client Engagement:** Serve as the primary financial contact during onboarding and implementation. Communicate requirements, timelines, and deliverables clearly to clients and internal teams.
+ **Project Leadership & Technology Enablement:** Manage financial workstreams, document processes, and leverage technology platforms for reporting, invoicing, and compliance tracking.
+ **Stakeholder Collaboration:** Partner with teams across Sales, Legal, Pricing, and Operational Accounting to align strategies and drive process improvements.
+ **Compliance & Risk Management:** Review contracts for financial implications, manage supplier setup, and monitor data integrity through audits and validations.
+ **Transition Management:** Lead the migration of in-flight moves, ensuring continuity and minimal disruption during global implementations.
+ **Integration Support:** Coordinate client integrations, including API, SFTP, and other protocols, validating accuracy and functionality.
+ **Business Development:** Provide financial input for RFPs and pricing models, ensuring compliance and accuracy in proposals.
+ **Post-Launch Support:** Deliver hyper care for initial billing and payroll cycles, ensuring timely invoice delivery and payment.
+ **Continuous Improvement:** Document lessons learned and recommend technology-driven solutions for scalability and efficiency.
**How You Succeed:**
Our **_winning behaviors_** represent how we succeed and what we believe in, they shape our culture, and enable our employees and business to continuously thrive. Always aspire to role model these.
+ _Obsess about Growth_ _:_ focus every day on making a big impact and accelerating growth
+ _Relentlessly Focus on Talent:_ be the reason we attract and keep phenomenal people
+ _Always Find a Better Way_ _:_ explore and embrace what is possible
+ _Achieve Exceptional Results_ _:_ take decisive action and deliver on your commitments
**Who You Are:**
+ Highly organized, proactive, and able to manage multiple priorities in a fast-paced environment.
+ Strong communicator with the ability to influence stakeholders at all levels.
+ Detail-oriented with a focus on accuracy and compliance.
+ Comfortable working across global time zones and adaptable to diverse cultural environments.
+ Tech-savvy and eager to leverage technology for process improvement.
**Experience You Need:**
+ Bachelor's degree in Finance, Accounting, Business, or related field.
+ 3+ years of experience in financial management, accounting, or client-focused roles.
+ Solid understanding of financial principles, invoicing processes, and global earnings reporting.
+ Proficiency in Microsoft Office Suite and project management tools.
+ Familiarity with integration protocols (API, SFTP, EDI) and global mobility processes is a plus.
**About Cartus:**
Cartus, founded in 1955, is a leading provider of global relocation solutions. We offer a comprehensive range of services, including logistical support, international assignment compensation, intercultural and language training, and consulting solutions. Our mission is to help relocating employees and their families find their way to new homes, new communities, and new experiences. We are headquartered in Danbury, Connecticut, with additional offices worldwide. Cartus is committed to innovation, adapting to market dynamics, and maintaining a strong, stable foundation to execute our bold vision of being a tech-enabled service company. We prioritize diversity, equity, inclusion, and belonging, which strengthens our teams and fuels our success.
**About Anywhere** **:**
Anywhere is leading the world on a better journey home, helping people make moves that matter. Our purpose is to empower everyone's next move, whether for career, business, or home. We move with integrity, heart, and as one team, always striving for growth, finding better ways, focusing on talent, and achieving exceptional results. As part of the Anywhere family, Cartus benefits from best-in-class brokers, agents, and real estate thought leaders, ensuring we deliver superior service to our clients and relocating employees.
Cartus (*********************** is leaning into its essence, **Where Mobility Meets Agility ** . With nearly 70 years in operation, Cartus is an industry leader in global talent mobility and corporate relocation services. Cartus manages all aspects of an employee's move across 190+ countries to facilitate a smooth transition in what otherwise may be a stressful process. The company supports hundreds of corporate and government clients-including more than a third of Fortune 100 companies-with domestic and international mobility, recruitment and talent management, outsourcing, policy consulting and DEI mobility solutions, international assignment compensation and gross-up services, remote and hybrid workforce solutions, and language and intercultural solutions. Cartus is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
**At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** .
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
+ Great Place to Work
+ Forbes World's Best Employers
+ Newsweek World's Most Trustworthy Companies
+ Ethisphere World's Most Ethical Companies
EEO Statement: EOE including disability/veteran
$81k-121k yearly est. 23d ago
On-Site Implementation Manager
Clearway Health
Remote job
Welcome to Clearway Health - a recognized Great Place to Work and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed - and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs. At Clearway Health, we take great pride in our High Five! Values to provide best in class experiences for our employees, our clients and their patients. We welcome you to follow us on LinkedIn where you can also learn more about our company, culture, people, and careers.
POSITION SUMMARY:
Clearway Health (CH) is a fast growing, health system-based service provider. We help other health systems build, develop, and operate their own specialty pharmacy program aimed at providing exceptional patient care and outcomes while delivering significant financial results. Our partnership model assists with all aspects of specialty pharmacy program development (including embedding pharmacy resources directly within your clinics), leveraging our deep expertise acquired from directly operating within an academic health system and health plan.
The Onsite Implementation Specialist Team Manager (Team Manager) will be responsible for successful client implementation of specialty pharmacy services and optimization onsite during the course of implementation along with a clean and consistent hand off to the permanent onsite team Pharmacy Director, onsite team and the Clearway Health Client Success team.
This role will also be focused on setting the direction for the onsite Implementation Specialist Team along with guiding growth and development of the members of this team. The Team Manager will listen, present and advocate for the Clearway Health program with client Pharmacy Leaders, they will also work with the clinical team (physicians, nurses, clinical staff) along with pharmacy team members, to provide integrated support to patients and pharmacists as a ‘hands-on” approach to total quality patient care. This person will also work closely with patients to deliver a full continuum of medication adherence support by utilizing various tools and applications. Responsible for managing and growing an existing client base as well as meeting all goals and enrollment metrics throughout the course of implementation.
**This position may require up to 75% travel for the success of implementing new sites**
ESSENTIAL RESPONSIBILITIES / DUTIES:
The Onsite Implementation Specialist Team Manager will be responsible for:
Implementation & Change Management
Lead and facilitate meetings that align with implementation plan and overall company goals as assigned by Senior ImplementationManager. This includes initial meetings with clinic and medical leadership and reoccurring change management meetings.
Oversees the onsite implementation work stream and development of client specific and centralized processes for safe and efficient fulfillment of specialty pharmacy services.
Work with Pharmacy leadership to establish individual performance goals. Responsible for the overall accountability of the advance team, ensuring staff are meeting monthly goals, annual growth, and annual targets.
Monitor overall performance against goals. Plans, approves, and implements actions for the timely development and progress of Implementation Specialist Team.
Accountable for overseeing and managing to meet implementation goals and targets.
Adapt to varying communication to support details of the implementation to pharmacy and other health system leaders
Identify key adherence influencers and work in teams to enhance these relationships and to develop leads, initiating relationships and effectively turning leads into active patient accounts.
Encourage patients of specialty clinics to utilize Clearway Health pharmacy to fully benefit from its superior patient care services.
Guide team in anticipating identifying obstacles to utilizing the services; understand and address both financial and healthcare needs of clients; promote ordering capabilities, features, benefits and services; listen to client's needs and expectations regarding their ordering preferences, establishing credibility and increasing treatment adherence rates.
Identify technical and operational barriers inhibiting growth of CH services and escalate as needed.
Advise and develop on the refinement of workflows and processes post launch to help clients and clinic teams deliver CH Specialty pharmacy experience to patients.
Identify root causes of issues; takes the lead to design new processes and quality improvements while fostering a positive work environment onsite.
Oversee knowledge transfer and a smooth transition post implementation to Site Manager/Director.
Team Leadership
Cultivates leadership and coaching skills by training, mentoring and providing support to assigned Implementation Specialist team and pharmacy support staff; provides team development, skills, and responsibilities, including but not limited to:
Developing unit goals that are aligned with the department/corporate goals.
Monitoring productivity and performance to identify and evaluating program metrics, strengths and training opportunities in relation to operational effectiveness. Report on metrics as outlined by management and departmental leadership.
Encourages staff and personally advances professional growth and development through participation in educational programs and workshops and maintaining knowledge of industry standards and practices.
Contributes to and participates in the development, implementation and revision of policies affecting overall operations, quality of care and patient satisfaction.
Instills a commitment to quality and excellence.
Handle all escalated patient related questions, problems and complaints. Reviews and resolves all issues to ensure compliance and satisfaction of legal requirements, company objectives and customer satisfaction. May step into pharmacy workflows as necessary to support Implementation Specialist Team or Client Pharmacy Staff.
Identify root causes of issues; takes the lead to design new processes and quality improvements.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS:
Travel required = 75%
EDUCATION:
HS Diploma or G.E.D. required
BA preferred
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
Must be currently registered as a Pharmacy Technician with the Board of Pharmacy in the state of residence of the client.
Must have current active National Certification verified by PTCB or ExCPT.
EXPERIENCE:
Requires at least 6 years of pharmacy experience (as a technician, buyer, or leadership role, etc.), with demonstrated leadership skills.
Additional experience including direct supervision of employees is preferred and highly desired.
Experience in a hospital setting in a pharmacy department preferred.
KNOWLEDGE AND SKILLS:
General understanding of the healthcare industry, pharmaceutical trends, market dynamics, competitors and FDA regulations.
Excellent English oral and written communication skills required; as well as ability to communicate professionally over the phone.
Excellent interpersonal skills to provide superb personalized customer service and to instill confidence and to advocate for patients; ability to explain required information to customers in a comprehensible manner.
Demonstrated success in persuasion, influence and negotiation skills.
Other professional skills and qualities: organized, strong attention to detail, ability to self-direct through multitasking and prioritizing, dependable, empathetic, focused on quality service, goal oriented.
Cultural sensitivity, understanding, and comfort with a wide range of social, racial and ethnic populations.
Must practice discretion and confidentiality as position deals with highly sensitive and private data.
Ability to understand, explain, and actively promote the company's objectives through direct coordination and commitment to the program's goals.
Ability to be self-directed, multi-task, prioritize essential duties and meet deadlines.
Flexibility to adapt to changes in the departmental needs including but not limited to: offering assistance to other team members, adjusting assignments, etc.
Highly proficient in Microsoft Office particularly Excel, Word, and Outlook. Ability to quickly learn other relevant applications that support management of patient care and assigned responsibilities; and ability to extract necessary information.
Additional preferred qualifications:
Knowledge of transplant, hepatitis C, infectious diseases (including HIV), oncology and/or other specialty medication therapies preferred.
Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served is a plus.
Experience with submission of prior authorization requests to third party payors
Familiarity with 340B drug program and ACO hospital models.
Knowledge of QS1/NRx, EPIC, Salesforce, Navinet or other pharmacy and/or EMR systems
This information is being provided to promote pay transparency and equal employment opportunities at Clearway Health. The current annual compensation range for this position is
$87,000 - $109,000
. The actual rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
$87k-109k yearly Auto-Apply 49d ago
Implementation Discovery Manager
Bswift
Remote job
Want to be a bswifter?
At bswift we've been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.
We're looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!
ABOUT US
bswift is a leading benefits administration company that specializes in providing tailored solutions for our clients. Our mission is to simplify the complex world of employee benefits and deliver exceptional service to our clients. We are looking for a talented and experienced individual to join our team as a Implementation Discovery Manager.
WHAT YOU'LL DO
The Implementation Discovery Manager (IM) owns the client onboarding experience for new Health & Welfare implementations by gathering requirements, consulting on best practices, and collaborating with internal teams to address unique client needs. This role is accountable for ensuring a high-quality onboarding experience from the client's date of hire through finalization of requirements and transition to ongoing client care.
WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions)
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Discovery Leadership & Requirements Gathering
Lead and project manage the discovery phase for new Health & Welfare client implementations to achieve individual, team, and company goals.
Guide clients and internal teams through defining and documenting requirements by reviewing source documents such as Legal Plan Documents, SPDs, and HR materials.
Identify and document plan administration requirements, including:
Benefits Class Matrix
Plan Requirements Templates
Rates
Permissions
Field Options
Site Text
Demographic and benefit data import files
Vendor and payroll export file requirements
Client Consulting & Best Practices
Proactively consult clients on industry best practices and system/process changes needed to achieve their goals.
Research and recommend system enhancements and assist Product Managers and Developers with enhancement specification development.
Lead client-facing meetings, including kickoff, requirements gathering, requirements review, and other implementation touchpoints.
Project & Risk Management
Identify and mitigate project and staffing risks; escalate appropriately.
Manage timelines with internal implementation teams and external client stakeholders.
Ensure that requirements are collected and finalized for all services included in scope.
Manage client expectations by anticipating issues, communicating turnaround times, and escalating changes in scope or services as needed.
Cross-Functional Collaboration & Continuous Improvement
Partner with internal teams to ensure all scoped services are accounted for in the requirements process.
Stay current on industry trends and recommend enhancements to the company's client service approach.
Develop and implement strategies to improve client and broker satisfaction.
Assist with sales and marketing efforts as needed.
Act as a coach and mentor to others within the organization.
WHAT YOU NEED TO SUCCEED (Required Education and Experience)
Bachelor's degree in business administration or related field
5+ years of client relationship, consulting, and implementation experience
Experience with benefits administration and implementation methods
Excellent written and verbal communication skills across internal, external, technical, and non-technical audiences
Proven ability to build and maintain strong relationships with clients and brokers
Strong customer service orientation
Ability to work both independently and collaboratively
Ability to make timely decisions in a fast-paced, ambiguous environment
Ability to quickly synthesize complex subject matter
Strong problem-solving skills and analytical thinking
High degree of reliability, organization, accuracy, and follow-through
Demonstrated initiative, resourcefulness, and willingness to innovate
Advanced proficiency in MS Excel (VLOOKUPs, PivotTables, data summaries) and working knowledge of MS Office Suite
Willingness to travel as needed
NICE TO HAVE (Preferred Education and Experience)
Experience with benefits administration platforms (e.g., bswift, Workday, UKG, ADP)
Prior experience leading cross-functional discovery or requirements-gathering sessions
Strong understanding of Health & Welfare plan design
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Why Join bswift?
At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member's unique contributions.
Benefits of Working at bswift:
Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
Remote first, Office friendly environment! No time to commute? No problem!
Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.
Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.
Specific benefit offerings vary by position and may be subject to change.
Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $90,000-$110,000, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We
Pursue Excellence, Embrace Accountability, Deliver Superior Service,
and strive to
Be A Great Place To Work
. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.
bswift has been regularly named one of Chicago's Best and Brightest Companies to Work For , as well as one of the Nation's Best and Brightest Companies to Work For year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.
If you have what it takes to join our award-winning culture, we'd love to hear from you!
$90k-110k yearly Auto-Apply 44d ago
Implementation Manager
Jackson Healthcare 4.4
Remote job
Venn is at the forefront of healthcare staffing and resource optimization. Designed by Jackson Healthcare, leaders in the healthcare staffing industry, Venn addresses challenges that directly impact healthcare organizations through staffing optimization, supplier management, and workforce solutions technology.
Venn drives a new perspective in the market and capacity to achieve optimal results by customizing workforce models specific to each client and actively shaping the future of healthcare workforce optimization.
We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.
The ImplementationManager plays a critical role in supporting the successful implementation and optimization of the VMS platform. This position works closely with clients, sister companies and the Venn team to lead system administration, maintain workflows, and ensure training materials are current and effective. The ImplementationManager serves as a key resource for system updates, documentation, and administrative support throughout implementation and ongoing operations.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
System Administration & Maintenance - 30%
Complete and/or lead audit the configuration of the VMS, Kimedics, in alignment with workflows, requirements and data collection
Perform updates to system settings, user profiles, and approval processes as directed
Maintain data integrity through regular audits and clean-up activities.
Serve as Tier 2 support for VMS configuration updates post go-live
Own ticketing system of VMS updates required at the request of Program ManagementImplementationManagement - 25%
Build, maintain project plans and timelines in Smartsheet
Provide VP, Client Implementation project status updates including milestones, risks and deliverables
Prepare documentation, workflows, training guides & reports for client and internal meetings
Lead Venn stakeholders for user acceptance testing (UAT) and troubleshoot issues as needed in partnership with Product
Training & Go-Live/Post Go-Live Support - 15%
Assist in the delivery of end-user training session and VMS demos (including sales)
Help gather feedback from users to enhance training materials and system usability
Provide post go-live training support, hyper-care and change management tracking
Workflow & Process Documentation - 10%
Update process workflows, standard operating procedures (SOPs), and system guides to reflect current practices
Create step-by-step QRGs, user guides, and other training documentation
SECONDARY FUNCTIONS (IF APPLICABLE)
May work on special projects or other duties as assigned
SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY
May communicate with external vendors, clients, and providers
QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS
Bachelor's degree or equivalent experience in Business, Human Resources, Information Systems, or a related field preferred
3-5 years of experience in systems administration, vendor management systems, project coordination, or related roles.
Familiarity with VMS platforms required
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to adhere to and exhibit the Company Values at all times
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Visio, Teams)
Working knowledge of VMS and MSPs
Strong technical aptitude with the ability to quickly learn new systems and tools.
Ability to create processes, document and implement
Ability to be entrepreneurial and problem solve
Ability to effectively manage multiple competing priorities in a fast-paced environment
Strong communication skills - both oral and written
Ability to build strong business relationships at all levels
Ability to work in remote environment
Strong interpersonal skills
Excellent attention to detail
Excellent organizational and time management skills
Ability to work independently and collaboratively
Solid critical thinking and creative problem-solving skills
Ability to consistently meet goals, commitments, and deadlines
Ability to work with sensitive information and maintain confidentiality
KEY COMPETENCIES REQUIRED
Communicates Effectively
Innovative Customer
Focus & Teamwork
Quality & Results-Oriented
Decision Making
Resourceful & Tenacious
Develops Self
Technical Skills
PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS
Typical office environment - sedentary with typing, writing, reading requirements. May be able to sit or stand.
Speaking, reading, writing, ability to use a telephone and computer
Ability to exert up to 10 lbs. of force occasionally
Ability to interpret various instructions
Ability to deal with a variety of variables under only limited standardization
Ability to travel up to 20% of the time
What is in it for you
Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid parental leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Remote/work from home job opportunities
Disclosures
Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
$66k-83k yearly est. Auto-Apply 28d ago
Manager Global Implementation Services - US Based Remote
Anywhere Real State Inc.
Remote job
Your Role & Accountabilities: This role can be based in any location where Cartus has an office (all global regions). Salary will be aligned to local ranges paid in local currency. Working hours will be normal business hours in local time-zones. The Financial Project Manager ensures financial accuracy, compliance, and efficiency across global implementation projects. This role leads financial workstreams from project kick-off through post-launch support, partnering with clients and internal teams to deliver seamless financial operations. You'll combine analytical expertise with project leadership to optimize processes, enhance client experience, and support organizational transformation.
Key Responsibilities
* Financial Management: Oversee invoicing, expense processing, global earnings reporting, and audit controls. Develop funding models and implement systems that ensure compliance and accuracy.
* Client Engagement: Serve as the primary financial contact during onboarding and implementation. Communicate requirements, timelines, and deliverables clearly to clients and internal teams.
* Project Leadership & Technology Enablement: Manage financial workstreams, document processes, and leverage technology platforms for reporting, invoicing, and compliance tracking.
* Stakeholder Collaboration: Partner with teams across Sales, Legal, Pricing, and Operational Accounting to align strategies and drive process improvements.
* Compliance & Risk Management: Review contracts for financial implications, manage supplier setup, and monitor data integrity through audits and validations.
* Transition Management: Lead the migration of in-flight moves, ensuring continuity and minimal disruption during global implementations.
* Integration Support: Coordinate client integrations, including API, SFTP, and other protocols, validating accuracy and functionality.
* Business Development: Provide financial input for RFPs and pricing models, ensuring compliance and accuracy in proposals.
* Post-Launch Support: Deliver hyper care for initial billing and payroll cycles, ensuring timely invoice delivery and payment.
* Continuous Improvement: Document lessons learned and recommend technology-driven solutions for scalability and efficiency.
How You Succeed:
Our winning behaviors represent how we succeed and what we believe in, they shape our culture, and enable our employees and business to continuously thrive. Always aspire to role model these.
* Obsess about Growth : focus every day on making a big impact and accelerating growth
* Relentlessly Focus on Talent: be the reason we attract and keep phenomenal people
* Always Find a Better Way: explore and embrace what is possible
* Achieve Exceptional Results: take decisive action and deliver on your commitments
Who You Are:
* Highly organized, proactive, and able to manage multiple priorities in a fast-paced environment.
* Strong communicator with the ability to influence stakeholders at all levels.
* Detail-oriented with a focus on accuracy and compliance.
* Comfortable working across global time zones and adaptable to diverse cultural environments.
* Tech-savvy and eager to leverage technology for process improvement.
Experience You Need:
* Bachelor's degree in Finance, Accounting, Business, or related field.
* 3+ years of experience in financial management, accounting, or client-focused roles.
* Solid understanding of financial principles, invoicing processes, and global earnings reporting.
* Proficiency in Microsoft Office Suite and project management tools.
* Familiarity with integration protocols (API, SFTP, EDI) and global mobility processes is a plus.
About Cartus:
Cartus, founded in 1955, is a leading provider of global relocation solutions. We offer a comprehensive range of services, including logistical support, international assignment compensation, intercultural and language training, and consulting solutions. Our mission is to help relocating employees and their families find their way to new homes, new communities, and new experiences. We are headquartered in Danbury, Connecticut, with additional offices worldwide. Cartus is committed to innovation, adapting to market dynamics, and maintaining a strong, stable foundation to execute our bold vision of being a tech-enabled service company. We prioritize diversity, equity, inclusion, and belonging, which strengthens our teams and fuels our success.
About Anywhere:
Anywhere is leading the world on a better journey home, helping people make moves that matter. Our purpose is to empower everyone's next move, whether for career, business, or home. We move with integrity, heart, and as one team, always striving for growth, finding better ways, focusing on talent, and achieving exceptional results. As part of the Anywhere family, Cartus benefits from best-in-class brokers, agents, and real estate thought leaders, ensuring we deliver superior service to our clients and relocating employees.
$76k-108k yearly est. Auto-Apply 8d ago
Implementation Manager
Fourkites 4.2
Remote job
At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.
Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity
.
As an ImplementationManager, you will lead enterprise transformations for Global 1000 companies implementing our Order Visibility and Inventory Visibility solutions. You'll serve as the strategic orchestrator combining deep functional consultation with comprehensive project management to ensure successful deployments across the complete order and inventory lifecycle.
Impact: Each implementation you lead enhances end-to-end supply chain visibility for major enterprises, enabling proactive disruption management, inventory optimization, and cost reduction. You'll break down silos between OMS, WMS, TMS, and YMS systems to create a single pane of glass for order information.
What you'll be doing:
Key Responsibilities
Lead end-to-end implementations of FourKites' Order Visibility and Inventory Visibility solutions, managing complex integrations with customer ERP systems (SAP, Oracle, JDA/Blue Yonder, Manhattan, etc.), Order Management Systems, Warehouse Management Systems, and Transportation Management Systems
Design and deliver solutions providing visibility into complete order lifecycle tracking from planning through final delivery, inventory visibility with SKU-level detail and stockout prevention, automated exception identification, root cause analysis of supply chain inefficiencies, and 30-day risk forecasting for inventory-constrained orders
Guide comprehensive data mapping and integration validation, ensuring accurate flow of order status, inventory levels, delivery information, and exception data
Provide guidance on order-to-shipment matching logic, order-to-delivery mapping, and inventory-to-order linkage to ensure complete visibility across the supply chain
Lead discovery and requirements gathering sessions to understand customer order management processes, inventory control methods, warehouse operations, and supply chain pain points
Develop comprehensive solution designs (blueprints) including custom order status mapping, risk configurations, inventory thresholds, KPI dashboards, and integration architecture with ERP, OMS, WMS, TMS, and YMS systems
Coordinate complex enterprise integrations across multiple systems, working with customer IT teams, integration partners, and FourKites technical teams
Guide Integration & Solution Validation phase, ensuring data accuracy across order, inventory, shipment, and delivery data
Facilitate User Acceptance Testing (UAT) validating order visibility, inventory visibility, and risk management capabilities
Work with technical teams to troubleshoot integration issues, resolve data quality problems, and guide production cutover activities
Oversee complex enterprise projects from initiation through hypercare, coordinating internal teams (Solution Architects, Integration Specialists, Order Visibility Engineering, Inventory Visibility Engineering) and external stakeholders across multiple time zones
Develop comprehensive project roadmaps following FourKites' implementation methodology: Kickoff → Requirements & Design → Configuration/Development → Integration & Solution Validation → UAT → Production Configuration → Super User Training → Go-Live & Hypercare → Transition to Customer Success
Manage scope, timelines, and deliverables while maintaining clear communication with C-suite executives, IT teams, procurement leaders, warehouse managers, and logistics operations managers
Create implementation documentation including requirements, solution designs, integration specifications, test plans, cutover plans, training materials, and value realization reports
Partner with Sales, Customer Success, Product, and Engineering teams to deliver cohesive customer experiences and provide real-time customer feedback to align product roadmap with customer needs
About the team:
The Order & Inventory Visibility Implementation team is a highly collaborative, customer-obsessed group that thrives on solving complex, real-world supply chain problems. We combine deep domain expertise with curiosity and empathy-working closely across product, engineering, and customer teams to design solutions that truly move the needle for customers. What makes this team unique is the ownership and trust we operate with: implementationmanagers are empowered to lead end-to-end, influence decisions, and grow their expertise while partnering with smart, supportive teammates across regions and functions.
Who you are:
5-10 years of experience implementing enterprise ERP software (SAP, Oracle, JDA/Blue Yonder, Manhattan, Infor, Microsoft Dynamics, etc.) with strong understanding of Order Management, Inventory Management, Warehouse Management, and/or Transportation Management modules
Strong background in logistics, supply chain operations, or transportation with hands-on understanding of order fulfillment, inventory management, and logistics execution processes
Proven track record working with Order-to-Cash (O2C) and/or Procure-to-Pay (P2P) processes within ERP environments
Experience implementing enterprise SaaS solutions with demonstrated success managing complex, multi-stakeholder projects from initiation to completion
Understanding of order management lifecycle from order creation through delivery, including order promising, allocation, picking, packing, shipping, and POD
Strong knowledge of inventory management concepts including safety stock, reorder points, inventory optimization, multi-tier inventory, and VMI (Vendor Managed Inventory)
Understanding of transportation management including carrier management, load tendering, freight tracking, and OTIF (On-Time In-Full) metrics
Experience with data mapping, transformation, and validation across disparate supply chain systems
Excel at facilitating productive meetings, resolving conflicts, and maintaining team alignment across global enterprise environments
Track record of delivering projects that meet or exceed customer expectations with meticulous attention to quality and detail
Experience managing multiple concurrent enterprise implementations with competing priorities
Strong organizational skills with ability to manage complex project plans with multiple workstreams
Analytical capability to break down complex order management and inventory control business processes and identify optimization opportunities
Ability to translate technical concepts clearly to business stakeholders and vice versa, creating comprehensive documentation
Ability to identify value drivers and articulate ROI for supply chain visibility investments
Genuinely passionate about helping customers see the value of FourKites as a solution for their supply chain challenges and serving as an advocate for their success
Commitment to continuous learning and improvement, using customer feedback to enhance both individual and program-level effectiveness
Proven success collaborating across sales, product, engineering, and customer success teams to deliver cohesive customer experiences
Strong empathy and ability to understand customer pain points and business pressures
Able and willing to travel to customer sites for key implementation milestones such as kickoffs, design sessions, training, and go-lives (20-25% travel expectation)
Strong written and verbal communication skills
Self-motivated with ability to work independently and as part of a team
We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!
Who we are:
FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily - from purchase orders to final delivery - helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit ******************
FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.
If you are a California resident, here is our California Applicant Privacy Notice.
If you are a European Union resident, here is our EU Applicant Privacy Notice.
(Include the relevant privacy notice)
Benefits offered in the US
Medical, Dental & Vision benefits start on first day of employment
Health Savings Account employer contribution
Medical and Dependent Care FSA
Supplemental insurance for Accident and Critical Illness expense reimbursement
Dedicated resources for family planning, 1:1 support for new parents, access to child care and welfare networks, fertility, LGBTQIA+ inclusive, behavioral and psychological health
401k Retirement savings employer match
Bonus and incentive compensation as well as employee stock option program
Employer paid life insurance and short term disability insurance
20 PTO days, 5 recharge days, 2 volunteer days
Up to 16 weeks of parental leave for birthing parents, fully paid
Up to 12 weeks of parental leave for non-birthing parents (8 weeks paid, 4 weeks unpaid)
Technology reimbursement
Commuter benefits for in office employees (Chicago)
Annual Wellness Stipend
Ongoing learning & development opportunities
FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$62k-102k yearly est. Auto-Apply 8d ago
Manager, ENT Implementation
Motive 4.3
Remote job
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About The Role:
As Manager of Implementation, you will lead a team responsible for delivering successful onboarding and deployment of Motive hardware and software for new customers in the Enterprise space. You will oversee the execution of implementation projects, ensuring customers achieve timely go-lives, strong adoption, and high satisfaction.
In this role, you will focus on operational excellence, team performance, and customer outcomes, while partnering closely with Sales, Product, and Customer Success to support scalable and consistent onboarding experiences.
What You'll Do
Manage and support a team of Implementation Consultants, providing coaching, guidance, and performance feedback.
Oversee onboarding project execution for assigned customer accounts, ensuring milestones such as Kickoff, Go-Live, and training are completed successfully.
Track and manage team-level KPIs (e.g., time-to-go-live, CSAT, onboarding completion) and take action to improve results.
Ensure projects remain on schedule, within scope, and aligned to customer expectations.
Identify risks and roadblocks within implementations and partner with internal teams to resolve issues.
Collaborate with Sales, Product, and Customer Success to support smooth handoffs and consistent customer experiences.
Contribute feedback and insights from implementations to help improve processes, tooling, and product readiness.
Support continuous improvement initiatives within the Implementation organization.
What We're Looking For
3+ years of experience in a customer-facing B2B role (SaaS, logistics, fleet management, or similar preferred).
1-2 years of people management or team-lead experience.
Experience managing or supporting customer onboarding, implementations, or project delivery.
Strong project management, organizational, and problem-solving skills.
Ability to coach and develop team members while balancing customer delivery.
Clear, confident communication skills with customers and internal stakeholders.
Experience using CRM and project management tools.
BA/BS degree or equivalent practical experience preferred.
This role is designed as a foundational management position with potential for increased scope and responsibilities over time. This role reports to the Senior Manager of Implementation.
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
$61k-101k yearly est. Auto-Apply 8d ago
Implementation Manager
Venn Workforce Optimization 4.4
Remote job
Venn is at the forefront of healthcare staffing and resource optimization. Designed by Jackson Healthcare, leaders in the healthcare staffing industry, Venn addresses challenges that directly impact healthcare organizations through staffing optimization, supplier management, and workforce solutions technology.
Venn drives a new perspective in the market and capacity to achieve optimal results by customizing workforce models specific to each client and actively shaping the future of healthcare workforce optimization.
We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.
The ImplementationManager plays a critical role in supporting the successful implementation and optimization of the VMS platform. This position works closely with clients, sister companies and the Venn team to lead system administration, maintain workflows, and ensure training materials are current and effective. The ImplementationManager serves as a key resource for system updates, documentation, and administrative support throughout implementation and ongoing operations.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
System Administration & Maintenance - 30%
Complete and/or lead audit the configuration of the VMS, Kimedics, in alignment with workflows, requirements and data collection
Perform updates to system settings, user profiles, and approval processes as directed
Maintain data integrity through regular audits and clean-up activities.
Serve as Tier 2 support for VMS configuration updates post go-live
Own ticketing system of VMS updates required at the request of Program ManagementImplementationManagement - 25%
Build, maintain project plans and timelines in Smartsheet
Provide VP, Client Implementation project status updates including milestones, risks and deliverables
Prepare documentation, workflows, training guides & reports for client and internal meetings
Lead Venn stakeholders for user acceptance testing (UAT) and troubleshoot issues as needed in partnership with Product
Training & Go-Live/Post Go-Live Support - 15%
Assist in the delivery of end-user training session and VMS demos (including sales)
Help gather feedback from users to enhance training materials and system usability
Provide post go-live training support, hyper-care and change management tracking
Workflow & Process Documentation - 10%
Update process workflows, standard operating procedures (SOPs), and system guides to reflect current practices
Create step-by-step QRGs, user guides, and other training documentation
SECONDARY FUNCTIONS (IF APPLICABLE)
May work on special projects or other duties as assigned
SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY
May communicate with external vendors, clients, and providers
QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS
Bachelor's degree or equivalent experience in Business, Human Resources, Information Systems, or a related field preferred
3-5 years of experience in systems administration, vendor management systems, project coordination, or related roles.
Familiarity with VMS platforms required
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to adhere to and exhibit the Company Values at all times
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Visio, Teams)
Working knowledge of VMS and MSPs
Strong technical aptitude with the ability to quickly learn new systems and tools.
Ability to create processes, document and implement
Ability to be entrepreneurial and problem solve
Ability to effectively manage multiple competing priorities in a fast-paced environment
Strong communication skills - both oral and written
Ability to build strong business relationships at all levels
Ability to work in remote environment
Strong interpersonal skills
Excellent attention to detail
Excellent organizational and time management skills
Ability to work independently and collaboratively
Solid critical thinking and creative problem-solving skills
Ability to consistently meet goals, commitments, and deadlines
Ability to work with sensitive information and maintain confidentiality
KEY COMPETENCIES REQUIRED
Communicates Effectively
Innovative Customer
Focus & Teamwork
Quality & Results-Oriented
Decision Making
Resourceful & Tenacious
Develops Self
Technical Skills
PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS
Typical office environment - sedentary with typing, writing, reading requirements. May be able to sit or stand.
Speaking, reading, writing, ability to use a telephone and computer
Ability to exert up to 10 lbs. of force occasionally
Ability to interpret various instructions
Ability to deal with a variety of variables under only limited standardization
Ability to travel up to 20% of the time
What is in it for you
Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid parental leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Remote/work from home job opportunities
Disclosures
Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
$66k-97k yearly est. Auto-Apply 28d ago
IT PRODUCT MANAGER - EXTERNAL - REMOTE
A.C. Coy 3.9
Remote job
Job Type: Full Time / Contract
Work Authorization: No sponsorship
The A.C.Coy company has an immediate opening for an IT Product Manager - External. Ideal candidates must have 3-5 years of experience supporting company external communication technology products (website and newsletter platform) for a global organization.
Responsibilities
Manage day to day operations and administration of global external communications products - Emphasis on coordinating customer requests and support activities (bug fixes and enhancements)
Manage the customer request system and planning tools required to support and maintain daily operations, prioritize teamwork, remove roadblocks
Support company newsletter platform
Work closely with global and regional external communications stakeholders to collect and analyze requirements for projects, work requests, and change activities related to external communications technologies
Collaborate on design, architecture, availability, reliability, performance, monitoring, and security discussions with the technical product team, external communications business partners, and vendors for external communications technologies
Cultivating strong relationships with external communications business partners and technical product team members to ensure product delivery consistently meets agreed-upon objectives
Communicate new features and make recommendations on usage
Engage with IT leaders, infrastructure, and corporate security resources to ensure external communications products comply with IT best practices, standards, strategy, and laws, including data privacy, accessibility, and SEO
Facilitating comprehensive product support and advancing IT team processes to optimize product delivery across custom and purchased technologies
On-Call component to this position
Qualifications
Education:
Bachelors degree in IT or related discipline - Required
Experience Required:
Product management experience of external communication products (corp.websites, newsletter platform, PR or social media management) at a global level - 3+ years
Advance understanding of web development by coding through MS Visual Studio (Not solely GUI interfaces or WYSIWYG)
Extensive understanding of IDEs (Microsoft Visual Studio)
Understanding of cloud environments and deployment tools: Azure, Azure DevOps
Front end web language understanding :HTML, CSS, XML, JSON, JavaScript, jQuery
Understanding of back-end languages/frameworks: C#, .NET 6, XSLT, API's
Knowledge of newsletter platforms for email marketing and campaign management (Ex.Oracle Eloquo or comparable)
Familiarity with work management tools : Jira, Confluence, Monday.com, etc.
Demonstrated experience contributing to all stages of large-scale, enterprise-level technologyimplementations, particularly for new solutions
High level understanding of building responsive and mobile friendly websites
Photoshop, Google Analytics , SEO
Familiarity with SharePoint, M365, Teams, Windows
$84k-114k yearly est. Auto-Apply 2d ago
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