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Trading assistant vs sales associate and customer service

The differences between trading assistants and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a trading assistant, becoming a sales associate and customer service takes usually requires 6-12 months. Additionally, a trading assistant has an average salary of $101,645, which is higher than the $28,654 average annual salary of a sales associate and customer service.

The top three skills for a trading assistant include trade shows, P/L and securities. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.

Trading assistant vs sales associate and customer service overview

Trading AssistantSales Associate And Customer Service
Yearly salary$101,645$28,654
Hourly rate$48.87$13.78
Growth rate-8%-4%
Number of jobs26,872298,588
Job satisfaction--
Most common degreeBachelor's Degree, 78%High School Diploma, 34%
Average age5040
Years of experience212

What does a trading assistant do?

A trading assistant is primarily in charge of performing support tasks for traders and participate in securing sales for a company. Their responsibilities typically revolve around liaising with clients through calls and correspondence to offer products and services, discussing specifications, negotiating billing plans, and processing payments. They must also assist traders by performing market research and analysis, preparing and processing documentation, arranging meetings and appointments, running errands, and resolving issues and concerns in adherence to the company's policies and regulations.

What does a sales associate and customer service do?

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.

Trading assistant vs sales associate and customer service salary

Trading assistants and sales associate and customer services have different pay scales, as shown below.

Trading AssistantSales Associate And Customer Service
Average salary$101,645$28,654
Salary rangeBetween $58,000 And $176,000Between $21,000 And $38,000
Highest paying CityHartford, CTBellevue, WA
Highest paying stateConnecticutConnecticut
Best paying companyOak Hill AdvisorsGEICO
Best paying industryFinanceManufacturing

Differences between trading assistant and sales associate and customer service education

There are a few differences between a trading assistant and a sales associate and customer service in terms of educational background:

Trading AssistantSales Associate And Customer Service
Most common degreeBachelor's Degree, 78%High School Diploma, 34%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Trading assistant vs sales associate and customer service demographics

Here are the differences between trading assistants' and sales associate and customer services' demographics:

Trading AssistantSales Associate And Customer Service
Average age5040
Gender ratioMale, 58.6% Female, 41.4%Male, 39.8% Female, 60.2%
Race ratioBlack or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 66.0% American Indian and Alaska Native, 0.7%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between trading assistant and sales associate and customer service duties and responsibilities

Trading assistant example responsibilities.

  • Manage the cross-book with various brokers, trying to get the best rates for ADR trades.
  • Ensure accurate communication between traders and stock markets and manage all derivative portfolios for internationally known trading corporation.
  • Maintain the day-to-day operations of multiple internal trade capture applications, including creating new securities and managing the various classifications.
  • Ensure reporting accuracy by preparing daily profit/loss spreadsheet for entire manage portfolio, including accrual of market positions initiate and liquidate.
  • Cash management and various reconciliations of the hedge fund's feeder and master funds.
  • Calculate daily P/L for hedge fund consisting of futures, equities, and foreign currencies.
  • Show more

Sales associate and customer service example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Investigate, analyze, and troubleshoot any issues with a particular delivery.
  • Elicit and record customer information and inquiries via customer relationship management (CRM) software.
  • Move to the CSR position selling and leasing name brand products at a guarantee low price.
  • Provide technical support, and troubleshoot online-base ordering system.
  • Show more

Trading assistant vs sales associate and customer service skills

Common trading assistant skills
  • Trade Shows, 12%
  • P/L, 7%
  • Securities, 7%
  • Portfolio, 6%
  • Bloomberg, 6%
  • Fixed Income, 5%
Common sales associate and customer service skills
  • Customer Service, 21%
  • Plumbing, 20%
  • Sales Associates, 19%
  • Phone Calls, 11%
  • Booking, 9%
  • Math, 8%

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