Front Desk Representative
Unit secretary job in Winter Park, FL
📣 We're Hiring! Front Desk Receptionist / Administrative Assistant
Heartwell Cardiology
Heartwell Cardiology is growing, and we're looking for a warm, well-spoken, and energetic Front Desk Receptionist / Administrative Assistant to be the welcoming face of our practice.
If you're personable, organized, and love helping people, this is a perfect opportunity to join a modern, patient-focused cardiology practice dedicated to providing exceptional care.
⭐ What You'll Do
Greet patients with professionalism and warmth
Manage check-in/check-out and assist with paperwork
Schedule and confirm appointments
Answer and route phone calls
Support the clinical team with administrative tasks
Maintain an organized, clean front desk and lobby
Ensure a smooth and positive patient experience
⭐ What We're Looking For
Friendly, professional, and reliable
Excellent communication & customer service skills
Strong multitasking and organizational ability
Prior medical office or customer-facing experience preferred
Comfortable with technology, EMR systems, and Microsoft Office
Detail-oriented with a positive, patient-centered attitude
⭐ Why Join Heartwell Cardiology?
Work in a beautiful, modern, well-equipped office
Supportive, collaborative team environment
Meaningful work directly impacting patient care
Opportunities for growth in a reputable medical practice
📩 Interested candidates:
Apply directly through LinkedIn or send your resume to *****************************
💙 Join us in delivering exceptional cardiovascular care to the Central Florida community!
Unit Secretary (FT)
Unit secretary job in Altamonte Springs, FL
The Unit Secretary is responsible for the management of clerical and secretarial duties of the Nursing Unit, exhibiting flexibility, the ability of working with all members of the treatment team, and establishing and maintaining effective working relationships with physicians, guests, patients, and agency/contracted agency personnel.
Pay: Rate of pay is based on years of experience and qualifications.
Minimum Qualifications:
Previous Unit Secretary experience preferred in a health care setting
Knowledge, Skills and Ability Requirements:
Excellent verbal and written communication skills.
Strong organizational, time management and prioritization skills.
Strong analytical and critical thinking skills
Detail-oriented, able to meet strict time frames
Join our team and you will experience a total rewards package to support your health, life, career and retirement including:
A supportive and collaborative work environment
Opportunities to progress in function, skill, and pay.
A competitive wage scale.
A comprehensive health and wellness package including medical, dental, and prescription drug coverage.
We offer a benefits package that will best suit your family's needs. You can choose from a variety of medical coverage plans that best fit your lifestyle. You also have the option to enroll in additional perks such as 401k, life insurance, and disability plans. Orlando Rehabilitation Hospital is an EEO employer - M/F/Vets/Disabled
Medical Receptionist
Unit secretary job in Port Orange, FL
Become a part of our caring community and help us put health first The Receptionist is responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Receptionist ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks. This position assumes ownership and leads advanced and highly specialized administrative, operational, and customer support duties that require independent initiative and judgment.
The Receptionist is responsible for welcoming patients, offering administrative support, and assuming team lead responsibilities within a physician practice or center. This may include the following responsibilities:
Greeting Patients: Welcome patients and visitors professionally, both in person and over the phone.
Scheduling Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules.
Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.
Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information.
Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials.
Administrative Support: Provide assistance with various administrative tasks as required. This may involve monitoring performance metrics, conducting team huddles, and taking on center administration duties in the absence of the Center Administrator.
Team Lead: Act as a Subject Matter Expert (SME) for the receptionist team, offering training and guidance as necessary. This role may also involve traveling to support multiple centers.
Problem Resolution: Address and resolve any issues, escalations, or complaints from patients or staff.
Decisions are regarding the daily priorities for an administrative work group and/or external vendors including coordinating work activities and monitoring progress towards schedules/goals, and often oversees work of others and/or is the primary administrative owner of a main process or program. Works within broad guidelines with little oversight.
Use your skills to make an impact
Required Qualifications:
High School Diploma or GED
1+ years of medical reception experience
Value-based care model experience
Knowledge of Medical Terminology
Experience with EMR Systems (Electronic Medical Records)
Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
Excellent customer service and phone etiquette
Team player with a positive attitude
Ability to multitask in a fast-paced environment
Attention to detail and highly organized
Knowledge of MS Office (Word, Excel, Outlook, Access)
Preferred Qualifications:
Experience in leading a team/department preferred
Bilingual in English and Spanish
Additional Information:
This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Alert:
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Interview Format: HireVue:
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Benefits:
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
#LI-BL1
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$39,000 - $49,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyMedical Assistant - Front Desk
Unit secretary job in Edgewater, FL
Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion.
What's Your Why?
• Are you looking for a career opportunity that will help you grow personally and professionally?
• Do you have a passion for helping others achieve Better Health?
• Are you ready to join a growing team that shares your mission?
Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it's the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.
Responsibilities
Position Objective:
The Medical Assistant is a clinical role and is responsible for administrative and clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, and performing front-desk tasks. This role is a safety-sensitive position as it involves direct patient care and administering medication. The incumbent will report to the Office Manager (or similar role) and will provide physician support services while providing positive patient experiences.
Responsibilities:
Greet and prepare patients for provider examination by obtaining patient history, chief complaint, current medications, medical history, allergies, surgical history, family history, social history, and other preventative medicine reviews, take patients' vitals, and record information in the patient electronic medical record
Assist provider with examination, treatments, and procedures as directed
Maintain complete and detailed records, electronically in the EMR, of patients' information
Measure and record vital signs and record them in the EMR
Accurately and professionally handle all front-desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and triaging calls
Maintain patient medical records in accordance with the center's policy
Explain treatment procedures, medications, diets, or providers' instructions to patients
Prepare both patient and room for examination
Complete patient phone calls including, but not limited to, proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly.
Provide both patient and provider support during procedures by handing instruments or equipment to the physician as directed
Clean and sterilize instruments and equipment after use and dispose of contaminated supplies
Perform clinical duties including administration of oral and injectable medications, irrigation of eyes and ears, dresses and bandages wounds and incisions, starts and monitors IV infusion, and assists physicians with any/all procedures as requested
Perform in-office diagnostic tests including eye exams, electrocardiograph, administration of oxygen as ordered, pulse oximetry, peak flow, and inhalation treatments.
Perform in-office CLIA-waived lab tests
Carry out quality controls related to lab equipment and testing, complete and maintain lab-related logs, perform PT/INR utilizing CoaguChek/Coag Sense machine, and perform glucose testing utilizing glucometer
Accurately complete electronic medical records to include medical services rendered, test results, and supplies used
Monitor disposable inventory and place orders for medical supplies and pharmaceuticals as requested
Draw blood and process specimens for send-out
Provide patient education as directed by the provider
Assist front office tasks by performing additional clerical duties, including patient check-in/out, referrals, prescription medication management, inbound/outbound telephone calls etc.
Help maintain an adequate inventory of office medications and medical supplies and orders as needed
Assist in onboarding and training new Team Members
Assist with inventory and maintaining office supplies
Additional duties as assigned
Position Requirements/ Skills:
High school diploma or equivalent required
Completion of Accredited Medical Assistant program, preferred (RMA or CMA)
Minimum of 1 year of experience as a Medical Assistant
CPR certification, preferred
IV Start Certification, preferred
Phlebotomy experience, preferred (knowledge of various collection methods and testing, such as bleeding times, collecting donor blood, bedside testing, and preparing specimens)
Knowledge of medical coding, preferred
Knowledge of HIPPA, preferred
Knowledge of OSHA, preferred
Working knowledge of common prescription medications that treat conditions and diseases for the the patient population assigned
Basic computer skills, including familiarity with electronic medical records
Must be able to display excellent telephone and switchboard etiquette
Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration
Physical Requirements:
Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination
Requires standing, walking, pushing, bending, kneeling, and reaching at arm's length and overhead in a clinic for prolonged periods of time
Requires ability to sit or stand for prolonged periods of time
Must be able to lift and move patients and medical equipment as needed
Requires ability to lift/carry up to 15 lbs
Requires corrected vision and hearing to normal range
Ability to sit for extended periods of time
Ability to operate a computer and telephone
Have own means of transportation
Key Attributes/ Skills:
Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
Is able to work within our Better Health environment by facing tasks and challenges with energy and passion
Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
Demonstrated ability to handle data with confidentiality
Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision
Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
Excellent written and verbal communication skills; must be comfortable communicating with patients, providers, health plans, and internal/external stakeholders
Strong interpersonal and presentation skills
Strong critical thinking and problem-solving skills
Must be results-oriented with a focus on quality execution and delivery
Appreciation of cultural diversity and sensitivity toward target patient populations
COMPENSATION & BENEFITS
We offer a HIGHLY competitive compensation and comprehensive benefits package:
Competitive base salary
Medical, dental, vision, disability and life
401k, with employer match
Paid time off
Paid holidays
Pay Range USD $19.50 - USD $22.00 /Hr.
Auto-ApplyMedical Receptionist
Unit secretary job in Casselberry, FL
Benefits: * 401(k) * Employee discounts * Health insurance Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Clinic Hours are 8am-8pm M/F and 8am-5pm S/Su.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Compensation: $18.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Medical Assistant / Front Desk
Unit secretary job in Daytona Beach Shores, FL
Full-time Description
Halifax Health Express Care is now hiring a Medical Assistant / Front Desk. We are hiring for our clinics in Daytona Beach Shores, Ormond Beach, and Deltona. We are looking for someone who is dependable and able to multi-task in a fast-paced clinic.
We are hiring full time positions which include benefits. You must be able to work up to a 12 hour shift which includes select weekends and holidays, with 3-4 days per week scheduled.
ESSENTIAL RESPONSIBILITIES:
Provides support to the clinical and administrative teams as needed
Greets and patients in the front lobby.
Answers phone calls, and properly takes messages or directs calls to appropriate staff.
Collects Payments
Verifies patient information by interviewing patient; recording medical history; confirming the purpose of the visit.
Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary and escorting patient to exam room.
Secures patient information and maintains patient confidence by completing and safeguarding medical records in accordance with HIPAA guidelines; completing diagnostic coding and procedure coding
Instruct patients on collection of any necessary samples and tests
Give injections, administering prescribed medications as directed by provider and in accordance with nursing standards
Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action
Ensure that patient chart entries are made accurately and in a timely matter and forwarding charts as appropriate.
Assist with scheduling of tests and treatments.
Arrange referrals to a specialist and obtaining pre-authorizations when directed to by the Provider.
Prepare exam and treatment rooms for patient intake.
Assist with lab testing and Phlebotomy.
Assist providers in preparing for minor surgeries and physicals.
Counsels patients by transmitting physician's orders and questions about treatment.
Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
Keeps inventory of stock and keeps adequate supplies on hand; places orders when need and verifies receipts.
Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Adhering to professional standards, policies, and procedures, federal, state, and local requirements.
Requirements
SKILLS AND QUALIFICATIONS:
Associates Degree/Certification, or cumulative experience.
Phlebotomy skills are required
Must be able to lift 25 lbs and stand/sit for extended periods of time
Excellent verbal and communication skills
Experience with EMR systems
Able to multi-task and work independently.
Must be flexible with shifts.
Must be able to work weekends and 12-hour shifts.
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Front Desk Receptionist
Unit secretary job in New Smyrna Beach, FL
Job Description
Anchor Injury and Integrative Health offers top-quality care and attention to your needs. Our mission is to stabilize health using a holistic approach, combining conventional medicine with evidence-based complementary therapies to enhance overall wellness and quality of life.
We are seeking a dynamic and customer-focused individual to join our team as a Front Desk Receptionist. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations. This position involves a variety of tasks as follows.
Salary: $15.00 - $17.00 per hour
Answering Phones:
- Greet patients and answer incoming calls promptly and professionally.
- Provide information about clinic services, appointment availability, and general inquiries.
- Direct calls to appropriate staff members or departments as needed.
Checking Patients In:
- Welcome patients warmly as they arrive for their appointments.
- Verify patient information and update records as necessary.
- Ensure patients complete necessary paperwork and forms accurately and efficiently.
Checking Patients Out:
- Process payments for services rendered, including copays, deductibles, and other fees.
- Provide receipts and documentation for patient transactions.
- Schedule follow-up appointments as needed and provide appointment reminders.
Collecting Fees for Services:
- Calculate fees for services based on fee schedules and insurance coverage.
- Explain billing and payment options to patients and assist with financial arrangements as needed.
- Maintain accurate records of payments received and reconcile cash drawer at the end of each day.
Scheduling Appointments:
- Manage appointment scheduling software to book and confirm patient appointments.
- Coordinate scheduling adjustments and cancellations to optimize clinic efficiency.
- Follow up with patients to reschedule missed appointments and fill cancellations promptly.
Additional Responsibilities:
- Assist at educational presentations with patient scheduling and fee collection.
Patient Communication:
- Communicate with patients via phone, email, and in-person to provide appointment reminders, follow-up instructions, and other important information.
- Ensure patients feel valued and cared for throughout their interaction with the clinic.
Administrative Support:
- Assist with administrative tasks such as filing paperwork, organizing patient records, and maintaining office supplies.
- Collaborate with clinic staff to streamline administrative processes and improve overall efficiency.
Continuous Improvement:
- Actively participate in staff meetings and training sessions to stay informed about clinic policies, procedures, and best practices.
- Identify opportunities for process improvement and contribute ideas for enhancing patient experience and clinic operations.
Requirements/Responsibilities
Qualifications:
High school diploma or equivalent required; additional education or training in customer service or healthcare administration preferred.
Prior experience in a medical or chiropractic office setting preferred but not required.
- Strong communication skills, both verbal and written, with a professional and friendly demeanor.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Proficiency with computer software and willingness to learn new systems.
- Commitment to providing exceptional customer service and patient care.
This position offers a competitive salary, opportunities for advancement, and a supportive work environment focused on promoting employee well-being and professional growth.
Anticipated Hours:
Monday: 6:30 am-5:30 pm
Tuesday: 2:30 pm-7:00 pm
Wednesday: 8:00 am - 7:00 pm
Thursday: 1:30 pm-6:30 pm
Friday: 7:30 pm - 6:30 pm
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Front Desk Coordinator, Daytona Pediatrics, Full-time
Unit secretary job in Daytona Beach, FL
Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting. They will have the opportunity to collaborate with other specialty teams including neurological, geriatrics, orthopedics, pediatrics, sports therapy, women's health, vestibular/balance, oncology, and low vision.
Responsibilities:
Provide a positive patient experience through patient engagement
Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
Collect co-payments, co-insurance, and deductible at time of service
Ability to multi-task in a fast paced environment
Maintaining patient records and accounts by obtaining, recording, and updating the account
Maintain communication with the center manager and provider relations specialist
Effectively communicate both verbally and written with referral sources and vendors
Qualifications:
High School diploma or equivalent
Successfully complete a data entry assessment
Customer service experience preferred
Medical terminology knowledge desired
Location: 311 N Clyde Morris Blvd Suite 50, Daytona Beach, FL 32114
Hours: Monday - Thursday 9:00 AM - 6:00 PM and Friday 8:00 AM - 5:00 PM
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
Competitive Pay
Comprehensive Benefits package
Vacation/Paid Time Off
Retirement Plan
Employee Discounts
Clinical Education and Professional Development Programs
Auto-ApplyMedical Receptionist
Unit secretary job in DeLand, FL
SAAFE is on the lookout for a dynamic and dedicated Medical Receptionist. This vital role will attend to patients by phone and in person. Empathy and efficiency are required to facilitate the smooth running of our mental healthcare environment and quality of patient care.
This Medical Receptionist must have excellent customer service skills. They must also posses the ability to function well in a high paced environment. A high school diploma or GED plus one to three years work experience in the field is required.
Administrative Duties:
Greet and check-in patients
Ensure patient information is accurate including billing information
Maintain and manage patient records
Insurance verification
Answer phones
Collect co-pays and payments
Move patients through appointments as scheduled
Know and understand medical office procedures and policy
Complete other clerical duties as assigned
Ensure reception area is well maintained, neat and clean
Safeguard patient privacy and confidentiality
Education and Experience:
High school diploma
Knowledge of medical terminology, procedures and diagnosis
Knowledge of computer and relevant software applications
Knowledge of general administrative and clerical procedures
Working knowledge of healthcare insurance preferred
Auto-ApplyMedical Receptionist
Unit secretary job in New Smyrna Beach, FL
Job DescriptionBenefits:
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Wellness resources
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Benefit Package
Job Summary
We are seeking a Medical Receptionist to join our team. In this role, you will collect patient information, perform patient check-ins, insurance verifications, collect copays and deductibles, and perform patient call backs. The ideal candidate is highly organized, detail oriented and a team player.
Responsibilities
- Ensure all patient paperwork is completed and submitted in an accurate and timely manner
- File patient medical records and information
- Maintain the confidentiality of all patient medical records and information
- Provides outstanding customer service
- Provides on-going training and supervision to all receptionist team members
- Other administrative and clerical duties as assigned
Qualifications
- Minimum of 3 years experience as a Medical Receptionist or equivalent in a similar role is preferred
- Knowledge of medical terminology and administrative processes
- Familiarity with information management programs, Microsoft Office, and other computer programs
- Excellent organizational skills and attention to detail
- Strong interpersonal and verbal communication skills
- Must be willing to work at New Smyrna Beach and Ormond Beach locations
Front Desk Receptionist
Unit secretary job in New Smyrna Beach, FL
Job description Requirements:
High School or Equivalent Diploma
Ability to type a minimum 50 wpm
Must be able to pass a level II AHCA background screening and drug test.
1-2 Years of Related Experience
At Seashore Senior Living, we have an immediate opening for a front desk administrative attendant in our facility. This is a very important position, as you are the front line of our facility - the first face that greets people when they enter.
At Seashore, our team is a family, and we are looking for a new team member that can be depended on to show up and serve our residents with a wonderful attitude, a friendly disposition, and a willingness to help.
As a Seashore Front Desk Attendant, you will
Greet and allow entry to family members and staff to our facility.
Complete administrative tasks (familiarity with email, Microsoft and Google office tool, are a plus!)
Create copies, file paperwork, organize paperwork.
Assist with cleaning as needed.
Assist with scheduling as needed.
Answer phones, return voice messages, and pass messages on to other staff and community members.
The ideal candidate will have
One year of relevant experience working in an administrative environment.
The ability to communicate effectively in English, both verbally and in writing.
Have a passion for helping others.
A heart for working with senior adults and their families.
Compensation: $14-$15 per hour depending on experience.
Part-Time
If this describes you, apply today for first consideration!
Job Type: Part-time
Salary: $14.00 - $15.00 per hour
Schedule:
8 hour shift
On call
Weekend availability
Work Location: In person
Front Desk Receptionist
Unit secretary job in Maitland, FL
Job DescriptionDescription:
As Front Desk Receptionist with Elite DNA Therapy, your primary responsibility is the daily supervision of the receptionist's staff. To ensure all team members are greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner.
Requirements:
JOB REQUIREMENTS:
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
- Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
- Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures.
- Answer all incoming calls and route them to the appropriate staff.
- Register all patients per registration protocols and collect all documentation.
- Generate required documents for each patient and ensure all documents are completed in full.
- Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.
- Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures.
- Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.
- Work closely with Provider and Medical Assistant staff to assure smooth patient flow and cut down on waiting time.
- Call and remind patient of his/her appointment.
- Follow up on “no show” patients on a daily basis.
- Communicate patient's problem/complaint to the clinic manager or his/her designee.
- Strong sensory skills, such as visual acuity, good hearing, and dexterity.
- Ability to stand and sit for periods of time and to move constantly throughout the workday.
- Work closely with Clinic Managers and refer them to patients who did not keep their appointment for follow-up, per policies and procedures.
- Good speaking and listening skills.
- Knowledge of computers and Microsoft office.
- Understanding of community based organizations.
- Promotes and believes in Elite DNA's mission statement.
- Bilingual Preferred: Fluent in Spanish.
OTHER REQUIREMENTS:
- Friendly personality with the desire to work with the public.
- Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
- Ability to handle multi-functions.
- Ability to work in a fast-paced office environment.
- Ability to push, pull, lift, move, and/or carry up to 15 lbs.
- Ability to perform focused work with close attention to detail.
- Ability to operate office equipment, including computers, copiers, fax machines, phones plus, the ability to type at least 35 wpm.
- Ability to interact with others, both in person and through phone, e-mail, and written correspondence.
- Ability to relate to patients, through familiarity with medical terminology and triage procedure.
- Ability to relate to the public regardless of ethnic, religious and economic status.
- Ability to communicate with people and understand their problems.
- Must believe in health care with dignity for all.
EDUCATION AND EXPERIENCE REQUIRED:
- High school graduate/GED.
- Formal training from a vocational school in lieu of the above.
- One year of medical experience from a similar setting.
PHYSICAL DEMANDS:
The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Front Office Assistant
Unit secretary job in Winter Park, FL
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Family run practice.
Everything is paper based, no EMR
Qualifications
1 year of gastro experience
Must have at least 1.5 years medical front office experience (phones, scheduling, check in/out, insurance authorizations, collecting co-pays)
Must be sharp and able to think independently
Must be a motivated, go getter, looking for a long term career
Additional Information
Hours for this Position:
M-TH 8-5
Advantages of this Opportunity:
Competitive salary $12.00-$13.00 per hr. pending experience
Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO
Growth potential
Fun and positive work environment
Front Desk Coordinator I
Unit secretary job in Palm Coast, FL
Classification: Full-time, Non- Exempt
Department: Practice Operations
Reports to: Practice Manager
Staff
Last Revised: February 2025
Performs various clerical duties for office manager, or providers including: answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow up, as well as monthly reports.
DUTIES AND RESPONSIBILTIES
Answer and screens high volume telephone calls in a courteous manner, and records messages for providers and other personnel.
Schedule patient appointments and procedures according to established policies and procedures.
Check-in patients upon arrival at the office as well as check-out upon departure.
Obtain accurate information from patients and ensure all registration forms are complete.
Collect patient and insurance payments and reconcile charges on a daily basis.
Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
File records in appropriate sections of patient charts in EMR.
Prepare patient charts in advance and scan documents into charts in EMR.
Transcribe letters and create forms as needed.
Maintain files and records in a confidential manner.
Maintain organization and efficiency of front office, including office supply inventory.
Maintain patient confidentiality.
Perform other related duties as directed or assigned
Requirements:
QUALIFICATIONS/ REQUIREMENTS
High school diploma or GED.
Minimum of 2 years of experience in a medical office, front office or scheduling experience.
REQUIREMENTS FOR LEVEL I STATUS:
Entry level (1-4 years' experience) and/or meet the basic requirements of the job with the need for additional supervision
Excess of 4 years' experience if meeting only the basic requirements of the job with need for additional supervision
PERFORMANCE REQUIREMENTS
Knowledge of clinic policies and procedures.
Knowledge of computer programs and applications.
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
Skill in operating office equipment
Skill in handling paperwork/filing adequately.
Skill in handling incoming phone calls and triaging appropriately.
Skill in written and verbal communication.
Ability to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
WORKING CONDITIONS
Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions.
EQUIPMENT OPERATED
Office machinery including computers, fax, dictating machine, calculator, and photocopier.
PHYSICAL DEMANDS
Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines. Occasionally lift and carry files up to 20 pounds
SAFETY HAZARD OF THE JOB
Minimal Hazards
This does not list all the duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instruction, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this .
Management has the right to revise this at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, with or without cause.
Medical Receptionist
Unit secretary job in Longwood, FL
One World Pediatric is seeking a friendly and organized Front Desk Receptionist to join our team in Apopka, FL. As the first point of contact for our patients and families, you will play a key role in creating a welcoming and efficient environment. Your responsibilities will include managing appointments, handling patient inquiries, verifying insurance, and ensuring smooth daily operations at the front desk.
Key Responsibilities:
Greet and check in patients with a warm and professional demeanor
Schedule, confirm, and manage patient appointments
Answer phone calls and address patient inquiries in a courteously manner
Verify insurance information and process payments
Maintain accurate patient records and update electronic health systems (EHR/EMR)
Ensure compliance with HIPAA regulations and patient confidentiality
Assist with administrative tasks such as filing, faxing, and scanning documents
Coordinate with medical staff to streamline clinic operations
Maintain a clean and organized front desk area
Mandatory requirement to upload insurance cards.
Sign COB form if patient has two insurances when they check eligibility
Collecting card on file if patient has commercial insurance
RequirementsRequirements:
Previous experience in a medical office, preferably pediatric or family practice
Strong customer service and communication skills
Ability to multitask in a fast -paced environment
Proficiency in medical software and scheduling systems
Knowledge of insurance verification
Understanding of HIPAA and patient confidentiality regulations
BenefitsBenefits
401(k) Retirement Plan
Health Insurance
Dental and Vision Insurance
Paid Time Off
Paid Holidays
Sr. Front Office Assistant - Urology, Lake Mary
Unit secretary job in Longwood, FL
Department: Orlando Health Medical Group - Urology Status: Full-Time | 40 hours per week Shift: Monday - Friday, 8am - 5pm Title: Sr. Front Office Assistant *Address of Practice: 515 W SR 434 LONGWOOD, FL 32750* The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory/physician office operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor. All Inclusive Benefits (start day one) Health/Dental/Vision/Life Insurance, Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees. About OHMG Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women's health, primary care and the largest hospitalist program in Florida. Orlando Health Medical Group is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida's east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year. Responsibilities Essential Functions Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards. Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures. Performs word processing and spreadsheet data. Performs charge entry and cash handling. Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Participates in Quality Assurance and Quality Indicator activities as assigned. Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies. Maintains a clean, safe and organized office. Act as a Liaison to assist office billing service as requested. Qualifications Education/Training High School graduate or equivalent. Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system. Knowledge of ICD & CPT. Experience Two (2) years' experience in a medical office environment.
Education/Training High School graduate or equivalent. Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system. Knowledge of ICD & CPT. Experience Two (2) years' experience in a medical office environment.
Essential Functions Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards. Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures. Performs word processing and spreadsheet data. Performs charge entry and cash handling. Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Participates in Quality Assurance and Quality Indicator activities as assigned. Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies. Maintains a clean, safe and organized office. Act as a Liaison to assist office billing service as requested.
Auto-ApplyMedical Assistant / Front Desk - PRN
Unit secretary job in Daytona Beach Shores, FL
Part-time Description
Halifax Health Express Care is now hiring a Medical Assistant / Front Desk. We are hiring for our clinics in Daytona Beach Shores, Ormond Beach, and Deltona. We are looking for someone who is dependable and able to multi-task in a fast-paced clinic.
This is a PRN position which does not include benefits. You must be able to work up to a 12 hour shift which includes select weekends and holidays, with 3-4 days per week scheduled.
Pay: $14.00 - $18.00 per hour
ESSENTIAL RESPONSIBILITIES:
Provides support to the clinical and administrative teams as needed
Greets and patients in the front lobby.
Answers phone calls, and properly takes messages or directs calls to appropriate staff.
Collects Payments
Verifies patient information by interviewing patient; recording medical history; confirming the purpose of the visit.
Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary and escorting patient to exam room.
Secures patient information and maintains patient confidence by completing and safeguarding medical records in accordance with HIPAA guidelines; completing diagnostic coding and procedure coding
Instruct patients on collection of any necessary samples and tests
Give injections, administering prescribed medications as directed by provider and in accordance with nursing standards
Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action
Ensure that patient chart entries are made accurately and in a timely matter and forwarding charts as appropriate.
Assist with scheduling of tests and treatments.
Arrange referrals to a specialist and obtaining pre-authorizations when directed to by the Provider.
Prepare exam and treatment rooms for patient intake.
Assist with lab testing and Phlebotomy.
Assist providers in preparing for minor surgeries and physicals.
Counsels patients by transmitting physician's orders and questions about treatment.
Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
Keeps inventory of stock and keeps adequate supplies on hand; places orders when need and verifies receipts.
Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Adhering to professional standards, policies, and procedures, federal, state, and local requirements.
Requirements
SKILLS AND QUALIFICATIONS:
Associates Degree/Certification, or cumulative experience.
Phlebotomy skills are required
Must be able to lift 25 lbs and stand/sit for extended periods of time
Excellent verbal and communication skills
Experience with EMR systems
Able to multi-task and work independently.
Must be flexible with shifts.
Must be able to work weekends and 12-hour shifts.
Job Type: Full-time
Medical Receptionist
Unit secretary job in Casselberry, FL
Job DescriptionBenefits:
401(k)
Employee discounts
Health insurance
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Clinic Hours are 8am-8pm M/F and 8am-5pm S/Su.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Front Office Assistant
Unit secretary job in Winter Park, FL
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Family run practice.
Everything is paper based, no EMR
Qualifications
1 year of gastro experience
Must have at least 1.5 years medical front office experience (phones, scheduling, check in/out, insurance authorizations, collecting co-pays)
Must be sharp and able to think independently
Must be a motivated, go getter, looking for a long term career
Additional Information
Hours for this Position:
M-TH 8-5
Advantages of this Opportunity:
Competitive salary $12.00-$13.00 per hr. pending experience
Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO
Growth potential
Fun and positive work environment
Front Desk Coordinator, Palm Coast, Full-time
Unit secretary job in Palm Coast, FL
Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting. They will have the opportunity to collaborate with other specialty teams including neurological, geriatrics, orthopedics, pediatrics, sports therapy, women's health, vestibular/balance, oncology, and low vision.
Responsibilities:
Provide a positive patient experience through patient engagement
Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
Collect co-payments, co-insurance, and deductible at time of service
Ability to multi-task in a fast paced environment
Maintaining patient records and accounts by obtaining, recording, and updating the account
Maintain communication with the center manager and provider relations specialist
Effectively communicate both verbally and written with referral sources and vendors
Qualifications:
High School diploma or equivalent
Successfully complete a data entry assessment
Customer service experience preferred
Medical terminology knowledge desired
Location: 9 Pine Cone Dr Suite 104B, Palm Coast, FL 32137
Hours: Monday-Friday 8am-5pm
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
Competitive Pay
Comprehensive Benefits package
Vacation/Paid Time Off
Retirement Plan
Employee Discounts
Clinical Education and Professional Development Programs
Auto-Apply