Unit secretary jobs in Lansing, MI - 108 jobs

Job Description Receptionist Independence Village of Grand Ledge Receptionist Job Type: Part Time Schedule: 2-3 various weekdays 3pm-7pm, every weekend hours vary Pay: $15 per hour Position Summary: The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility. Required Experience for Receptionist: High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience. Excellent Microsoft Office skills Primary Responsibilities for Receptionist: Answer all telephone calls and properly transfer calls to the appropriate department. Daily resident check in. Answering routine telephone inquiries. Greet all residents and guests in a courteous and professional manner. Provide 1440 experience to our senior residents! Distribute applications to prospective employees. Refer all prospective residents and families to the Leasing Team. Sort and deliver all mail, internal messages and packages to residents and staff. Knowledge of resident apartments, in-house facilities and local information. Reserve the private dining area for residents and guests. Collect work orders and information for the maintenance director. Know emergency call system and emergency procedure (fire, medical, and police). Perform all accountabilities in a timely and efficient manner following company policies and procedure. Work independently in a professional atmosphere. Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken. Assist with accounting duties as assigned by Property Administrator. Dress in a professional manner and wear name tag. As a receptionist, always maintain a positive attitude which supports team performance and productivity. General Working Conditions: This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required. We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer Click on glassdoor to see our employee testimonials #IV2

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BBC Bronson Battle Creek Title Health Unit Coordinator PT 11a-11p The ED Unit Clerks serve as the department facilitators, aiding in all processes outside of direct patient care to ensure patient care can happen correctly and efficiently. This is achieved by working very closely with the ED Charge Nurse and the ED Flow Coordinator to help manage the department and patient flow within the department. The ED Unit Clerk is responsible for all clerical duties within the department; including answering a 13-line phone system, all encounter scanning, copying, and faxing. The ED Unit Clerk works directly with the physicians within their assigned team to facilitate and assist in various tasks to aid in patient care, such as, paging and contacting other physicians, obtaining medical records, and arranging transportation to various radiology departments. The ED Unit Clerks are solely responsible for monitoring the 13-bed Patient Safety Surveillance monitoring system, and for arranging all EMS transportation out of the Emergency Department. Employees providing direct patient care must demonstrate competencies specific to the population served.High school diploma or general education degree (GED) required. 1-3 months related experience and/or training preferred. Previous healthcare experience preferred. Successfully complete the hospital's orientation, core orientation and unit specific orientation. Successfully complete the organization's competency requirements for English, writing, spelling, and reading comprehension. • Working knowledge of medical terminology. • Maintains unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies. • Able to proficiently operate a computer in all aspects. • Must be able to operate all Microsoft Office programs at an intermediate level. • Advanced internet skills. • General technical clerical skills required: scanning, faxing, copying, and operating an advanced telephone system. • Advanced customer service skills • Must be able to communicate effectively with patients, visitors, and all members of the care delivery team. Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects. • Answers/Manages 13 incoming phone lines which entails fielding public and in-house calls. ED Unit Clerks take Incoming Patient Report calls for patients being sent to the ER from doctor's offices, nursing facilities, and home health employees. Facilitates all patient radiology transfers/transports by keeping in contact via phone with CT, MRI, X-Ray, and Ultrasound. • Solely responsible for the paging and contacting of any and all physicians on call for every consulting and emergent medical service that BMH offers 24 hours per day. Utilizes SmartWeb and Emergin paging systems, as well as ITSM and Conveyant phone databases. • ED Unit Clerks are responsible for calling and initiating hospital call downs for the ED. This includes tier 1 and tier 2 trauma calls, AMIs, and Strokes, as well as calling down Code Black Level 1 and 2 for the hospital. • Monitors and operates the 13 bed camera Patient Safety Surveillance program for patients who require extra visual and auditory monitoring. • Responsible for scanning all encounter level documents into patient charts for emergency room physicians, nurses, and ED Techs. Also provide encounter scanning for Case Management/MSW, for all law enforcement documentation and subpoena information, and for the ED Pharmacy Department. This ensures the proper documentation is compiled for patients, creating the most accurate and complete medical record. • Arrange and facilitate all patient EMS transfers out of the ED including transfers to nursing facilities, home to patients' current residence, to KNI for imaging not offered at Bronson, and to KPEP for those patients who qualify. ED Unit Clerks are the only ED employees trained to use the Bronson Transfer Tracking Application. • Facilitates and monitors the ED's admission process. Responsibilities range from ensuring the ED Physician pages the correct admitting provider, to broadcasting to the team when the patient has a clean and ready inpatient hospital bed assignment. This helps ED staff expedite moving patients to inpatient status in a timely manner in order to reach SBAR and GEMBA goals, as well as provide the best possible care to patients. • Facilitates ordering priority 1 blood and initiates massive transfusion protocols with the blood bank. ED Unit Clerks also do the "running" for massive transfusions, which entails retrieving the products from the blood bank and delivering back to the ED. • Responsible for obtaining medical records from any and all outside hospitals for continuation of patient care for ED Physicians. Collects and encounter scans all requested records into the patients chart. • Create a daily Physician call schedule for all consulting and emergent services offered by BMH. This involves maintaining and collecting all on-call schedules for all relevant offices and medical groups in the Kalamazoo/BMH area. Shift 12 Hour Night Shift Time Type Part time Scheduled Weekly Hours 24 Cost Center 4300 Trauma Emergency Center (BBC) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

Administrative and Business Office Support/Secretary/Clerical District: Huron Valley Schools POSITION DESCRIPTION The Central Office Secretary acts as the Administration building receptionist, directs incoming calls, and works independently meeting the public. They give information, and answer complaints when possible. The Central Office Secretary sorts and distributes administration building mail. They process new vendor requests and match vendor invoices to check copies/prepare checks for mailing weekly. The Central Office Secretary assists Pupil Personnel with enrollments, affidavits and work permits. Position Type: Secretarial/Clerical Class II Lane 1B Pay Rate $17.59-$21.84 Location: Administration Building Reports To: Supervisor of Pupil Services Status: School Year 2025-2026; 52 weeks Start Date: ASAP Hours: 8:00 a.m. to 4:30 p.m. Date Posted: 1/20/2026 Date Closed: Internal - January 26, 2026 External - Until filled MINIMUM QUALIFICATIONS Strong written and verbal communication skills Must possess strong clerical skills with proficiency in office software Encounters and relationships with the public must be tactful and courteous Must demonstrate ability to multitask and work in collaboration and be productive in a teamwork environment Must consistently work harmoniously with all other employees Must be accurate and timely in the preparation of clerical records and reports Must maintain an appropriate and professional appearance Must have a high school diploma or equivalency and basic math skill proficiency • ESSENTIAL FUNCTIONS Act as the Administration building receptionist, direct incoming calls, work independently in meeting the public, give information, answer complaints when possible or refer calls to the proper person Follow District guidelines when admitting the public to the building. Sort and distribute administration building mail Match vendor invoices to check copies and prepare checks for mailing weekly Order, organize and process invoices for all central office building supplies, including office, custodial, water and coffee. Responsible for reporting copier issues/problems Process new vendor requests, review form for completeness, accurately submit to obtain vendor number, then forward to the Business Office Support Teaching, Learning and Technology (TLT), Human Resources, and the Business Office as directed Responsible for clerical support of the annual Carl's Scholarship Program Responsible for time/date stamp District bid submissions Assist Pupil Personnel with enrollments, affidavits and work permits Directly responsible to the Assistant Superintendent to perform other clerical duties and secretarial services as assigned EDUCATION and/or EXPERIENCE: High School diploma and/or related experience. LANGUAGE, MATHEMATICAL AND REASONING SKILLS: Ability to speak and write effectively. Ability to apply mathematical concepts to practical situations. Ability to carry out instructions furnished in written or oral format and deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is occasionally required to stand, walk and reach with hands or arms. Specific vision abilities required by this job include close vision and ability to adjust and focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. METHOD OF APPLICATION Apply on-line at hvs.org A cover letter is required in order to be considered for this position and should be attached as the first page of your resume. The cover letter should outline skills and experience that directly relate to the qualifications for the position. Inquiries should be addressed to: Jeanna Klebba Administrative Assistant to Human Resources 2390 South Milford Rd., Highland, MI 48357 ************ (TELEPHONE) • ************ (FAX) E-MAIL: ********************* Jeanette Wenger, Chief Human Resource Officer and TitleVI Officer In compliance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Title II, the Age Discrimination Act of 1975, and the Americans with Disability Act of 1990, it is the policy of the Huron Valley School district that no person shall, on the basis of race, color, religion, national origin or ancestry, sex, age, disability, height, weight, or marital status be excluded from participation in, be denied benefits of, or be subjected to discrimination during any program or activity or in employment.

Job Description Coldwell Banker Town & Country Real Estate is seeking a friendly, dependable Part-Time Front Desk Receptionist / Office Support team member to work out of our Brighton (main) office and Howell office. This role is essential to our daily operations and is often the first impression of our company. We pride ourselves on a positive, family-oriented culture and are looking for someone who enjoys working with people, staying organized, and being the welcoming face of a professional real estate office. Position Details Part-Time: 20-28 hours per week Location: Brighton & Howell offices Schedule: Weekday shifts (some flexibility required) Interviews will begin on: Monday, December 29, 10 am Tuesday, December 30, 10 am Friday, January 2, 10 am Compensation: $17 - $18 hourly Responsibilities: Key Responsibilities Answer incoming phone calls and direct them appropriately Greet clients, agents, and visitors in a friendly, professional manner Open and close the office for assigned shifts Serve as the face of the office during working hours Provide administrative support to agents and staff Data entry and maintaining accurate records Enter and manage real estate listings in the MLS Assist with email correspondence and general office communications Support basic social media and marketing tasks as needed Maintain an organized front desk and common areas Work collaboratively with a small staff and sales agents Qualifications: Qualifications & Skills Friendly, positive, and professional demeanor Strong communication and organizational skills Reliable, punctual, and detail-oriented Comfortable multitasking and learning new systems Basic computer skills (email, MLS platforms, Microsoft Office / Google Workspace) Ability to work independently and as part of a team Prior receptionist, administrative, or customer service experience preferred (but not required) About Company Why Join Coldwell Banker Town & Country? Supportive, family-like work environment Well-established and respected real estate brokerage Variety in day-to-day responsibilities Opportunity to grow skills in real estate operations and marketing

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you! Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening People-oriented Detail oriented Proactive in problem-solving Able to learn computer functions Ability to work in a team environment Property/Casualty insurance license (must obtain before start date).

Burcham Hills is an upscale senior living retirement community located in the backyard of Michigan State University in East Lansing, MI. We currently have a vacancy for a Clinical Nutrition Support to work a Part Time schedule. In this position a Clinical Nutrition Support will be responsible for assisting the nutritional care for all residents and in addition to but not limited to the following duties: Complete nutrition admission and discharge notes. Complete nutrition assessments and nutrition follow ups. Develop resident nutritional care plans- monitor for effectiveness and revise as needed. Prepare for and/or attend interdisciplinary and family care conference and other meetings as needed. Complete assigned portions of Minimum Data Set (MDS). Oversee resident nourishment system. Oversee meal slips are maintained to ensure diets are listed as ordered. Including but not limited to order taking and meal delivery. Monitor quality assurance activities and perform audits as scheduled/directed. Communicate resident concerns to Dietitian. If you like to smile, enjoy providing exceptional hospitality, and want to work in a fun and rewarding environment where you are positively affecting the lives of seniors, we want to hear from you! Preferred Education and Experience: Registered Dietetic Technician. Graduate of 4 year Bachelor of Science program in dietetics, nutrition or related field or in pursuit of Certified Dietary Manager, or CFM. ServSafe Manager Certificate Knowledge of OBRA regulations, Federal, state and local health department regulations, Geriatric nutrition and care planning. Ability to read, write, speak and comprehend written and oral instructions in English effectively, as well as follow rules and safety requirements. PERKS OUTSIDE OF THE PAYCHECK: Senior advocacy Rewarding hospitality driven environment Growth opportunities Diverse culture Open door atmosphere Option to be paid daily Discounted employee meals Free parking Employee Assistance Program to all employees Eligible for benefits as of the 31 st day of employment if Full Time Employee recognition programs Beautiful, resort-like campus on 38 acres Join an exceptional team! Many roles at Burcham Hills may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment. Drug-free workplace. EEO & E-verify employer. #sponsor

We are a patient-centered physical therapy clinic dedicated to helping individuals recover, strengthen, and thrive. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care. At PPTS, we're your go-to for outpatient needs, spanning orthopedics, sports injuries, joint replacement, industrial rehabilitation, pediatrics, and geriatrics. We aim to be an integral part of your rehab team, working closely with you and your physician to craft a therapy program aligned with your goals for optimized recovery. Our commitment extends to Evidence-Based treatments, ensuring our therapists stay at the forefront of the evolving medical landscape. We prioritize continuing education, staying abreast of current research, and discarding outdated practices for outcomes, efficiency, and patient satisfaction that are second to none. Our goal-oriented team approach involves close collaboration between physician, physical therapist, and patient to achieve maximum results. Specializing in orthopedic physical therapy, we emphasize patient education and the importance of home programs in a successful physical therapy journey. Job Description We are seeking an organized and efficient Kiosk Agent Medical Receptionist to join our healthcare team. In this role, you will be the first point of contact for patients, providing exceptional customer service while managing our state-of-the-art kiosk system and assisting with various administrative tasks. Greet patients and visitors, guiding them through the kiosk check-in process Assist patients with completing electronic forms and updating their information Schedule appointments and manage the clinic's electronic calendar Verify patient insurance information and collect co-payments Answer phone calls and respond to patient inquiries professionally Maintain a clean and organized reception area Collaborate with medical staff to ensure smooth patient flow Handle sensitive patient information with confidentiality and in compliance with HIPAA regulations Perform general administrative duties, including filing and data entry Troubleshoot basic kiosk system issues and report technical problems to IT support Qualifications High school diploma or equivalent 1-2 years of experience in a medical office or similar customer service role Strong communication skills with a customer service orientation Proficiency in computer systems, including medical software and scheduling systems Excellent multi-tasking abilities and attention to detail Basic knowledge of medical terminology Understanding of HIPAA regulations and patient privacy practices Familiarity with medical office procedures Ability to remain calm and professional in fast-paced environments Strong organizational skills and ability to prioritize tasks effectively Flexibility to adapt to changing technologies and procedures Additional Information Competitive pay and growth opportunities Supportive and collaborative team environment On-the-job training and development Health benefits (for eligible employees) Meaningful work helping people improve their quality of life

Job Description We are looking to add a Front Desk Receptionist to our team. This individual is the first person that our customers will see and must represent the company in a positive manner. We want to make sure all customers have a five star experience at our shop from the time they walk in until the time they leave. The receptionist is the very first point of contact with whom customers interact. Receptionists should create a welcoming environment, greeting, informing, and directing customers in a courteous and professional manner. Compensation: $14 - $17 plus tips Responsibilities: Receptionist Duties by Category: Operations Follow all company policies and procedures. Handle customer complaints with professionalism and calmness. Adhere to loss prevention and security policies and practices. Assist with online orders and curbside operations, if applicable. Report any perceived inventory loss to direct managers. Support the execution of all opening and closing checklists. Verify visitor IDs and ensure they sign in on the sign-in sheet. Answer phone calls professionally and escalate calls as needed. Notify staff of guest arrivals and manage guest flow onto the sales floor to ensure a positive, timely experience. Update menus and signage with informative and visually appealing content. Compliance Operate within state and CRA regulations and guidelines. Accurately verify customer identification following company SOPs. Sales Stay updated on store goals, KPIs, and individual performance metrics. Align with upper management to support the success of promotions, loyalty programs, and app downloads. Help maintain visual standards as directed by the company. Utilize the budtender playbook as a standard for effective sales execution. Maintain a thorough understanding of the product range, including strains, edibles, concentrates, and accessories. Educate customers on product benefits, proper usage, and potential effects to assist in informed decision-making. Handle customer inquiries, concerns, and complaints with empathy and professionalism. Conduct sales transactions accurately, including cash handling. Encourage satisfied customers to leave reviews on public platforms to enhance the company's reputation and attract new customers. Inventory Stay informed on regulatory updates. Ensure only compliant, non-expired products are sold to maintain quality and safety. Keep inventory in designated areas to minimize loss and maintain accurate stock levels. Staff Contribute to a positive environment that encourages teamwork and engagement. Report all employee issues to the General Manager. Participate in creating a respectful, warm, and friendly work atmosphere that aligns with company brand values. Minimize interpersonal conflicts to foster a positive work environment and boost morale. Accounting Request change for the register in advance to prevent shortages. Submit tips to leadership according to company policy. Report any cash discrepancies to leadership. Accurately record all time punches using the company's clock-in application. Additional Expectations Assist with setting up company events at the store level. Complete tasks assigned by management as needed. Cross-train and support inventory and budtender roles as required. Maintain cleanliness during downtime to uphold a professional customer experience. Qualifications: Must be at least 21 years old and a resident of Michigan. Must be able to work a full-time schedule that will include weekends, evenings, and holiday shifts. Must have reliable transportation. Must have cash handling experience. Strong customer service background is preferred. Point of sale experience preferred. Must be able to pass a background check. Levels Cannabis equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. About Company Gatsby Cannabis Co. is an exciting Michigan-owned brand that has multiple retail locations launching in 2023 and beyond. With a strong focus on being a fully immersive cannabis experience, Gatsby Cannabis is focused on team building from within to create the most well-rounded Cannabis experience in Michigan and then the country. Come be a part of our family and take part in the future of Cannabis! Locations in Battle Creek and Royal Oak!

Job DescriptionDescription As a Patient Services Representative you will handle inbound calls and provide thorough, efficient, and accurate account updates on for each call made or received and update records information about status of customer and status of contact effort. The Patient Services Representative assists with appointment scheduling activities for all practice centers. Schedule - Rotating Shifts As Follows 7:15a-4:15p 7:30a-4:30p 7:45a-4:45p 8a-5p 9a-6p What you will be doing Accurate computer input of patient demographics. Procure appropriate referrals and type referral follow-up letters when necessary. Assure daily schedules and medical records are reviewed. Schedule patient appointments when needed. Filing and distribution of patient medical records. Check out patients including collection of appropriate fees, all forms are completed properly, updating of medical records with correct labels. Completion of data spreadsheets in timeframe specified by organizational processes. Answering and managing of multi-line phone system. Processing of faxes daily. Stay current with the latest technologies & medications and be able to answer general patient questions (premium IOL's, etc..) Verification of medical benefits for surgery and injections. Discuss benefits and costs of non-covered benefits with patients Complete consent and other necessary forms for surgery Forward packet of surgical paperwork to appropriate surgical facility/hospital Inform patient of any pre-admission testing (labs, EKG, etc.) as needed. Also of what is expected day of surgery, answer any pre-surgical questions, and inform of follow up care. Schedule/board patient at correct facility (fax date/doctor/which eye/general information) with the appropriate boarding information per each surgical location requirements Type History & Physical forms Able to accurately complete surgery encounter form. Must comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook. Perform any other duties assigned to accomplish the task at hand. What you know Required High school diploma or GED Strong verbal and written communication skills Desire Telephone operator or high call volume experience What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture

Beacon Health System is hiring a Full-time day shift Medical Receptionist for our Family & Internal Medicine Department in Battle Creek, MI. Be a Beacon. Make a Difference. At Beacon Health System, every role contributes to a healthier, stronger community. Whether you're supporting care behind the scenes or leading essential services, your work helps advance our mission: to deliver outstanding care, inspire health, and connect with heart. * Medical, Dental, & Vision Insurance through Cigna * Life Insurance * 403(b) Matching Retirement Fund * Competitive Paid Time Off (PTO) * Shift Differentials * Employee Assistance Program (EAP) * Tuition and Certification Reimbursement * Clinical Ladder Program * Local and National Discounts * Beacon Academy Educational Courses * Gym Membership Discount About Beacon Kalamazoo Beacon Kalamazoo provides 24/7 emergency care and a Level II Trauma Center. We deliver care for serious life-threatening injuries/illnesses, and your everyday health needs, including labor and delivery. We offer specialty care for heart/vascular disease, lung and sleep disorders, mental health conditions, and women's health. We offer a wide range of outpatient services, including diagnostic imaging, lab tests, respiratory therapy and rehabilitation therapy services. What You'll Do As an Internal Medicine Medical Receptionist, you will report to the Practice Manager and work under the direction of the Clinical Supervisor, Office Supervisor, and/or Office Coordinator. Under general supervision and according to established policies and procedures, you will perform various reception, clerical, and patient care duties. Duties include greeting patients, answering the telephone, maintaining physicians' schedules, admitting and discharging patients, collecting payments, entering patient charges and compiling various reports. Medical Receptionist Job Responsibilities * Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. * Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. * Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. * Provides general office and clerical support to assigned area. What You Bring As a Medical Receptionist, you will bring a high level of knowledge and competency in performing nursing support procedures. Your advanced analytical skills are necessary to solve complex problems and make decisions related to patient care. You demonstrate the interpersonal skills necessary to establish and maintain effective working relationships with staff, patients, visitors, physicians and others. You demonstrate the ability to communicate, both verbally and in writing, in a clear and concise manner. Required Qualifications * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. * Required professional licensure/certification can be used in lieu of education or experience, if applicable. The Beacon Way At Beacon Health System, our approach to care goes beyond clinical excellence because it's built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives. We call this commitment The Beacon Way-a six-point operating system that empowers every team member to lead with purpose, communicate clearly, cultivate talent, embrace performance improvement, leverage innovation, and build greatness through accountability. Whether at the bedside or behind the scenes, everyone at Beacon plays a role in moving health forward.

Brighton Healthy Smiles is seeking a Front Office Assistant to join our team of dental professionals! We place great emphasis on teamwork and promote collaborative efforts within our team. The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you! Schedule Full-time Monday through Friday Benefits Medical, dental, vision, and life insurance PTO and paid holidays 401(k) options Qualifications Prior dental front office experience is highly preferred Experience with front desk scheduling is a plus Familiarity with dental procedures and terminology Knowledge of Eaglesoft software is ideal INDHRFO01

Join our team where Healthcare is reimagined! We are looking for a Front Desk Receptionist to join our team. We are an established practice that is continually growing. Work with our well-respected group serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you! What makes us different? While working at our Company, you will enjoy great perks, such as a great Monday thru Friday work schedule (no weekends), excellent benefits package, and PTO. We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team. Responsibilities: Greeting patients Obtaining and documenting patient demographic information Collecting copays and balances Scheduling follow-up appointments Qualifications: High School Diploma or GED is required Ability to thrive in a fast-paced environment Excellent customer service and computer skills Strong verbal and written communication skills Friendly, personable demeanor Detail oriented Ability to multi-task One year of patient-facing customer service is preferred but not required We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.

Job DescriptionThe Role: Dental Dreams LLC in Battle Creek, MI, is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent service to our patients. The ideal candidate will have excellent customer service skills and a passion for helping others. Bilingual - Spanish speaking proficiency is a huge plus! Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience At least 1 year of experience in current or most recent job Bilingual - Spanish (preferred) Dentrix and/or Eaglesoft (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Toledo Clinic's Dermatology Office located in South Lyon, Michigan is seeking a part-time Medical Receptionist. This position will work Wed/Thurs (8-4) and Fri (8-2). Previous experience in a medical office is strongly preferred. General Summary: Perform various clerical duties to support the operation of a busy dermatology practice. Works under the supervision of the Practice Manager. The position is best suited for an energetic and highly motivated employee that is capable of multi-tasking. Principal Duties & Responsibilities: Example of Essential Duties: 1) Scheduling appointments, lab tests, surgeries, etc. 2) Answering phones - courteously and professionally. 3) Verifying referrals and/or pre-certifications. 4) Updating insurance information. 5) Answering general patient questions. 6) Taking messages accurately and relaying to appropriate personnel. Other Essential Duties May Include (but are not limited to): 7) Collecting co-pays. 8) Preparing and/or submitting charge tickets. 9) Preparing and cleaning exam rooms. 10) Sorting, filing and scanning patient charts. 11) Occasional travel to other office locations as needed 11) Other duties as assigned. Knowledge, Skills & Abilities Required: Required: - Excellent communication, phone, and organizational skills required. - Intermediate Computer skills - Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame. - Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. - Demonstrates adaptability to expanded roles and work assignments. - Adheres to all Toledo Clinic policies and procedures. Education: - HS diploma or GED. Preferred: - Previous clerical experience in a Drs. office highly preferred.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BBC Bronson Battle Creek Title Unit Coordinator (RN) - Emergency Department (ED) - Bronson Battle Creek - Full-time Midshift Under general supervision from the unit manager and/or director, and in accordance with the policies and guidelines established within the organization and individual unit, the unit coordinator's priority is to function as leader and clinical liaison with staff, physicians and management, providing continuity of leadership day to day. The unit coordinator acts as a role model, mentor, coach and resource person to staff to ensure all unit standards are maintained and to encourage a team environment. The unit coordinator is involved in assisting managers in attracting, developing, maintaining, and retaining qualified staff members. Duties may include assisting with hiring, orientation, monitoring and evaluating performance, problem solving, employee counseling, staffing, payroll and budget. In addition to duties involving unit personnel, the unit coordinator serves as a contact for internal and external customers. He/she is responsible for maintaining a safe environment of care, which fosters positive customer service and meets all quality standards, implementing new and monitoring ongoing processes. This role provides opportunity for leadership succession. Employees providing direct patient care must demonstrate competencies specific to the population served. Bachelor's degree in Nursing and 2 years of clinical experience required Master's degree in Nursing preferred Previous management experience preferred Formal or informal leadership experience preferred Education/experience level may differ for the specific department/unit Licensed Registered Nurse in good standing with the State of Michigan Advanced Nursing Specific Certification preferred Department specific requirements as necessary such as PALS, BLS, ACLS etc. Unit Coordinators in Labor & Delivery and Mother/Baby/Antepartum at BMH & BBC Specific: The Electronic Fetal Monitoring Certification through PQF or NCC is required within 6 months of completing intermediate fetal monitoring * Strong leadership, organization, and communication skills required • Demonstrated interpersonal communication skills, ability to resolve conflict, and ability to work as a team leader * Demonstrated problem-solving ability * Must work independently, be able to meet deadlines and demonstrate accountability for assignments * Must have the ability to use software relevant to the job (i.e. - Word, Excel, Access, PowerPoint, Visio, etc.) * Must have the ability to organize and analyze data * Must be able to speak and write English fluently * Interpretation of regulatory standards and assessment of impact to the organization Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects. * Evaluates quality and appropriateness of care. o Conducts/facilitates audits for accreditation, regulatory requirements and organizational standards. * Accounts for coordination of day-to-day unit operations, i.e. patient placements, staff assignments. * Assumes responsibility for staffing and scheduling personnel. Assignments reflect appropriate utilization of personnel. * Coordinates department staff schedule with manager input as needed. * Adjusts department staffing on a day-to-day basis to meet staffing needs (including managing volume changes, replacing call-ins, etc.) * Facilitates staff attendance at organizational committees, meetings, etc. * Manages staffing levels to help department achieve its budget. * Participates in projecting staffing needs and assisting in creating a staffing plan with manager/director. o Approve/deny PTO. * Follows organizational policies and procedures for staffing and provides open communication with staff about scheduling requests/issues. * Acts as clinical expert resource, mentoring staff, maintains positive relationships, and builds teamwork within the entire healthcare team. * Maintains knowledge on guidelines, policies, procedures, and standards. * Provides input into guidelines, policies, procedures, and standards. * Acts as first responder for clinical and service recovery issues. Acts as a resource person for staff questions related to job performance and departmental processes. * Provides guidance for and supervision of personnel accountable to nurse manager. o Provides ongoing feedback to staff related to job performance (focuses on immediate performance coaching as necessary). * Monitors staff performance on a day-to-day basis. o Works with manager to develop Personal Development Plans including follow up and mentoring. * Acts as role model, coach, and mentor to staff. * Evaluates performance of personnel. * Provides and collates peer input for evaluation. * Communicates all staff behavior and performance issues with manager as necessary. * Participates in discipline process of employees with manager notification for attendance, behavioral and performance issues. * Participates in the evaluation process of employees at manager's discretion. • Co-facilitates planning and conducting of shared governance meeting. Acts as mentor to staff chair of shared governance. * Facilitates charge nurse and other unit meetings, reporting to nurse manager. * Participates in recruitment, selection and retention of personnel. o Assists manager in the staff hiring process (e.g. assist with interview process). * Creates and supports an environment where innovation and creativity are encouraged and valued. Pre-Admission Surgery/Endo Screening Specific: * Position requires patient contact, but only via phone calls. * Unit Coordinators may cover multiple locations across the organization Bronson Lakeview Neurobehavioral Health is required to have all their employees participate in recipient rights education. This education is assumed by the Recipient Rights Offer. The Office of Recipient Rights shall do all of the following: * Provide or coordinate the protection of recipient rights for all directly operated or contracted services. * Ensure that recipients, parents of minor recipients, and guardians or other legal representatives have access to The Rights Booklet of their rights guaranteed by the Michigan Mental Health Code and are notified of those rights in an understandable manner, both at the time services are initiated and periodically during the time services are provided to the recipient. * Ensure that the telephone number and address of the Office of Recipient Rights and the name of Rights Advisor are conspicuously posted in all service sites. * Maintain a record system for all reports of apparent or suspected rights violations received including a mechanism for logging in all complaints and a mechanism for secure storage of all investigative documents as evidence. * Ensure that each service site is visited with the frequency necessary for protection of rights but in no case less than annually. * Ensure that all individuals employed by BBC Fieldstone site receive training related to recipient rights protection before or within 30 days after being employed. * Review the recipient rights policies and the rights system of each provider of mental health services under contract with BBC to ensure that the rights protection system of each provider is in compliance with the Michigan Mental Health Code and is of a uniformly high standard. * Serve as consultant to Chief Executive Officer or his or her designee, RiskManagement Department, and other directors and to the associates of BBC in matters related to recipient rights. * Ensure that all reports of apparent or suspected violations of rights within Fieldstone Center are investigated in accordance with section 330.1778 of the Michigan Mental Health Code. The policy requires that the rights office must conduct investigations in a manner that does not violate employee rights. Those reports that do not warrant investigation are intervened upon and recorded in accordance with subdivision (d) of the Michigan Mental Health Code. * Semiannually provide summary complaint data consistent with the annual report required by the Code, together with a summary of remedial action taken on substantiated complaints by category, to the State of Michigan and to the Recipient Rights Advisory Committee. * The Recipient Rights Officer and Advisors will have the education, training, and experience to fulfill the responsibilities of the Office of Recipient Rights. The Recipient Rights Officer and Advisors will receive training in recipient rights protection. * Coordinate meetings and activities of the Recipient Rights Advisory Committee and be the holder of the record of this committee. * Serve as advocate to all recipients and their families. Provide recipients assistance to make contact with other advocacy groups, as needed. * Collaborate with Community Mental Health when appropriate. * The Recipient Rights Officer shall submit to the governing board of BHG and to the State of Michigan Office of Recipient Rights an annual report prepared by the Office of Recipient Rights on the current status of recipient rights at Fieldstone Site and a review of the operations of the Office of Recipient Rights. The report shall be submitted no later than December 30, of each year for the preceding fiscal year or period specified in contract. The annual report shall include, at a minimum, all of the following: A) Summary data by category regarding the rights of recipients receiving services from Bronson Health Services-Fieldstone Site BBC including complaints received, the number of reports filed, and the number of reports investigated by the Office of Recipient Rights. B) The number of substantiated rights violations by category. C) The remedial actions taken on substantiated rights violations by category. D) Training received by associates of the Office of Recipient Rights. E) Training provided by the Office of Recipient Rights. Desired outcomes established for the Office of Recipient Rights and progress toward these outcomes. G) Recommendations to the BHG governing board. Shift Variable Time Type Full time Scheduled Weekly Hours 40 Cost Center 4300 Trauma Emergency Center (BBC) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

The Role: Dental Dreams LLC in Battle Creek, MI, is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent service to our patients. The ideal candidate will have excellent customer service skills and a passion for helping others. Bilingual - Spanish speaking proficiency is a huge plus! Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience At least 1 year of experience in current or most recent job Bilingual - Spanish (preferred) Dentrix and/or Eaglesoft (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Toledo Clinic's Dermatology Office located in South Lyon, Michigan is seeking a part-time Medical Receptionist. This position will work Wed/Thurs (8-4) and Fri (8-2). Previous experience in a medical office is strongly preferred. Perform various clerical duties to support the operation of a busy dermatology practice. Works under the supervision of the Practice Manager. The position is best suited for an energetic and highly motivated employee that is capable of multi-tasking. Principal Duties & Responsibilities: Example of Essential Duties: 1) Scheduling appointments, lab tests, surgeries, etc. 2) Answering phones - courteously and professionally. 3) Verifying referrals and/or pre-certifications. 4) Updating insurance information. 5) Answering general patient questions. 6) Taking messages accurately and relaying to appropriate personnel. Other Essential Duties May Include (but are not limited to): 7) Collecting co-pays. 8) Preparing and/or submitting charge tickets. 9) Preparing and cleaning exam rooms. 10) Sorting, filing and scanning patient charts. 11) Occasional travel to other office locations as needed 11) Other duties as assigned. Knowledge, Skills & Abilities Required: Required: * Excellent communication, phone, and organizational skills required. * Intermediate Computer skills * Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame. * Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. * Demonstrates adaptability to expanded roles and work assignments. * Adheres to all Toledo Clinic policies and procedures. Education: * HS diploma or GED. Preferred: * Previous clerical experience in a Drs. office highly preferred.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BBC Bronson Battle Creek Title Bronson Battle Creek Hospital Unit Coordinator (RN Supervisor) Full-Time Flexible Schedule Exciting Leadership Opportunities! We have full-time night, and full-time mid-shift positions available for passionate RNs ready to step into leadership roles. This is where your expertise and leadership will truly make a difference! Unit Highlights: * General Medical Unit (GMU): A 37-bed cardiac/pulmonary unit and a 10-bed clinical decision unit (CDU) focused on chest pain. * Oncology/Medical/Surgical: A 37-bed unit offering care for a variety of patient types, including those recovering from various surgeries and oncology treatments. It's a fast-paced, compassionate environment with a variety of cases. Why You'll Love Working with Us: o Day 1 health benefits - Your well-being is our priority o Competitive pay and advancement opportunities - We're invested in your growth! o Generous PTO accrual - Take time for what matters most o 403(b) matching - Secure your future with us o Tuition reimbursement - Support for continuing education o Wellness benefits - Your health and happiness matter o Up to $10,000 sign-on bonus (external candidates only) Ready to join a team that's making a difference? Apply today and be part of the experience at Team Bronson! Under general supervision from the unit manager and/or director, and in accordance with the policies and guidelines established within the organization and individual unit, the unit coordinator's priority is to function as leader and clinical liaison with staff, physicians and management, providing continuity of leadership day to day. The unit coordinator acts as a role model, mentor, coach and resource person to staff to ensure all unit standards are maintained and to encourage a team environment. The unit coordinator is involved in assisting managers in attracting, developing, maintaining, and retaining qualified staff members. Duties may include assisting with hiring, orientation, monitoring and evaluating performance, problem solving, employee counseling, staffing, payroll and budget. In addition to duties involving unit personnel, the unit coordinator serves as a contact for internal and external customers. He/she is responsible for maintaining a safe environment of care, which fosters positive customer service and meets all quality standards, implementing new and monitoring ongoing processes. This role provides opportunity for leadership succession. Employees providing direct patient care must demonstrate competencies specific to the population served. Bachelor's degree in Nursing and 2 years of clinical experience required Master's degree in Nursing preferred Previous management experience preferred Formal or informal leadership experience preferred Education/experience level may differ for the specific department/unit Licensed Registered Nurse in good standing with the State of Michigan Advanced Nursing Specific Certification preferred Department specific requirements as necessary such as PALS, BLS, ACLS etc. Unit Coordinators in Labor & Delivery and Mother/Baby/Antepartum at BMH & BBC Specific: The Electronic Fetal Monitoring Certification through PQF or NCC is required within 6 months of completing intermediate fetal monitoring * Strong leadership, organization, and communication skills required • Demonstrated interpersonal communication skills, ability to resolve conflict, and ability to work as a team leader * Demonstrated problem-solving ability * Must work independently, be able to meet deadlines and demonstrate accountability for assignments * Must have the ability to use software relevant to the job (i.e. - Word, Excel, Access, PowerPoint, Visio, etc.) * Must have the ability to organize and analyze data * Must be able to speak and write English fluently * Interpretation of regulatory standards and assessment of impact to the organization Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects. * Evaluates quality and appropriateness of care. o Conducts/facilitates audits for accreditation, regulatory requirements and organizational standards. * Accounts for coordination of day-to-day unit operations, i.e. patient placements, staff assignments. * Assumes responsibility for staffing and scheduling personnel. Assignments reflect appropriate utilization of personnel. * Coordinates department staff schedule with manager input as needed. * Adjusts department staffing on a day-to-day basis to meet staffing needs (including managing volume changes, replacing call-ins, etc.) * Facilitates staff attendance at organizational committees, meetings, etc. * Manages staffing levels to help department achieve its budget. * Participates in projecting staffing needs and assisting in creating a staffing plan with manager/director. o Approve/deny PTO. * Follows organizational policies and procedures for staffing and provides open communication with staff about scheduling requests/issues. * Acts as clinical expert resource, mentoring staff, maintains positive relationships, and builds teamwork within the entire healthcare team. * Maintains knowledge on guidelines, policies, procedures, and standards. * Provides input into guidelines, policies, procedures, and standards. * Acts as first responder for clinical and service recovery issues. Acts as a resource person for staff questions related to job performance and departmental processes. * Provides guidance for and supervision of personnel accountable to nurse manager. o Provides ongoing feedback to staff related to job performance (focuses on immediate performance coaching as necessary). * Monitors staff performance on a day-to-day basis. o Works with manager to develop Personal Development Plans including follow up and mentoring. * Acts as role model, coach, and mentor to staff. * Evaluates performance of personnel. * Provides and collates peer input for evaluation. * Communicates all staff behavior and performance issues with manager as necessary. * Participates in discipline process of employees with manager notification for attendance, behavioral and performance issues. * Participates in the evaluation process of employees at manager's discretion. • Co-facilitates planning and conducting of shared governance meeting. Acts as mentor to staff chair of shared governance. * Facilitates charge nurse and other unit meetings, reporting to nurse manager. * Participates in recruitment, selection and retention of personnel. o Assists manager in the staff hiring process (e.g. assist with interview process). * Creates and supports an environment where innovation and creativity are encouraged and valued. Pre-Admission Surgery/Endo Screening Specific: * Position requires patient contact, but only via phone calls. * Unit Coordinators may cover multiple locations across the organization Bronson Lakeview Neurobehavioral Health is required to have all their employees participate in recipient rights education. This education is assumed by the Recipient Rights Offer. The Office of Recipient Rights shall do all of the following: * Provide or coordinate the protection of recipient rights for all directly operated or contracted services. * Ensure that recipients, parents of minor recipients, and guardians or other legal representatives have access to The Rights Booklet of their rights guaranteed by the Michigan Mental Health Code and are notified of those rights in an understandable manner, both at the time services are initiated and periodically during the time services are provided to the recipient. * Ensure that the telephone number and address of the Office of Recipient Rights and the name of Rights Advisor are conspicuously posted in all service sites. * Maintain a record system for all reports of apparent or suspected rights violations received including a mechanism for logging in all complaints and a mechanism for secure storage of all investigative documents as evidence. * Ensure that each service site is visited with the frequency necessary for protection of rights but in no case less than annually. * Ensure that all individuals employed by BBC Fieldstone site receive training related to recipient rights protection before or within 30 days after being employed. * Review the recipient rights policies and the rights system of each provider of mental health services under contract with BBC to ensure that the rights protection system of each provider is in compliance with the Michigan Mental Health Code and is of a uniformly high standard. * Serve as consultant to Chief Executive Officer or his or her designee, RiskManagement Department, and other directors and to the associates of BBC in matters related to recipient rights. * Ensure that all reports of apparent or suspected violations of rights within Fieldstone Center are investigated in accordance with section 330.1778 of the Michigan Mental Health Code. The policy requires that the rights office must conduct investigations in a manner that does not violate employee rights. Those reports that do not warrant investigation are intervened upon and recorded in accordance with subdivision (d) of the Michigan Mental Health Code. * Semiannually provide summary complaint data consistent with the annual report required by the Code, together with a summary of remedial action taken on substantiated complaints by category, to the State of Michigan and to the Recipient Rights Advisory Committee. * The Recipient Rights Officer and Advisors will have the education, training, and experience to fulfill the responsibilities of the Office of Recipient Rights. The Recipient Rights Officer and Advisors will receive training in recipient rights protection. * Coordinate meetings and activities of the Recipient Rights Advisory Committee and be the holder of the record of this committee. * Serve as advocate to all recipients and their families. Provide recipients assistance to make contact with other advocacy groups, as needed. * Collaborate with Community Mental Health when appropriate. * The Recipient Rights Officer shall submit to the governing board of BHG and to the State of Michigan Office of Recipient Rights an annual report prepared by the Office of Recipient Rights on the current status of recipient rights at Fieldstone Site and a review of the operations of the Office of Recipient Rights. The report shall be submitted no later than December 30, of each year for the preceding fiscal year or period specified in contract. The annual report shall include, at a minimum, all of the following: A) Summary data by category regarding the rights of recipients receiving services from Bronson Health Services-Fieldstone Site BBC including complaints received, the number of reports filed, and the number of reports investigated by the Office of Recipient Rights. B) The number of substantiated rights violations by category. C) The remedial actions taken on substantiated rights violations by category. D) Training received by associates of the Office of Recipient Rights. E) Training provided by the Office of Recipient Rights. Desired outcomes established for the Office of Recipient Rights and progress toward these outcomes. G) Recommendations to the BHG governing board. Shift Variable Time Type Full time Scheduled Weekly Hours 40 Cost Center 1500 Nursing Administration (BBC) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

Job Description Toledo Clinic's Dermatology Office located in South Lyon, Michigan is seeking a part-time Medical Receptionist. This position will work Wed/Thurs (8-4) and Fri (8-2). Previous experience in a medical office is strongly preferred. General Summary: Perform various clerical duties to support the operation of a busy dermatology practice. Works under the supervision of the Practice Manager. The position is best suited for an energetic and highly motivated employee that is capable of multi-tasking. Principal Duties & Responsibilities: Example of Essential Duties: 1) Scheduling appointments, lab tests, surgeries, etc. 2) Answering phones - courteously and professionally. 3) Verifying referrals and/or pre-certifications. 4) Updating insurance information. 5) Answering general patient questions. 6) Taking messages accurately and relaying to appropriate personnel. Other Essential Duties May Include (but are not limited to): 7) Collecting co-pays. 8) Preparing and/or submitting charge tickets. 9) Preparing and cleaning exam rooms. 10) Sorting, filing and scanning patient charts. 11) Occasional travel to other office locations as needed 11) Other duties as assigned. Knowledge, Skills & Abilities Required: Required: - Excellent communication, phone, and organizational skills required. - Intermediate Computer skills - Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame. - Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. - Demonstrates adaptability to expanded roles and work assignments. - Adheres to all Toledo Clinic policies and procedures. Education: - HS diploma or GED. Preferred: - Previous clerical experience in a Drs. office highly preferred.